Pub Date : 2023-06-27DOI: 10.4102/sajbm.v54i1.2885
Stephen S. Adu-Yeboah, Yuanchun Jiang, Michelle F. Frempong, Md Altab Hossin, Richard Amoako
Purpose: The study’s goal is to examine the effect of corporate sustainability dimensions on service innovation. It further investigates the moderating role of the absorptive capability of the firm.Design/methodology/approach: Using purposive sampling, data are collected from individuals in service firms across diverse industrial sectors in Ghana. A total of 628 questionnaires were dispersed to diverse service enterprises within the period from March 2021 to June 2021. After the data collection, the response rate achieved was 82% translating into over 500 answered questionnaires. A total of 514 answered questionnaires are used for empirical analysis.Findings/results: The outcome of the study indicates environmental sustainability practices, economic sustainability practices and social sustainability practices had an impact on the service innovation process and outcome. In addition, absorptive capabilities of service enterprises are found to positively moderate the link amid the scopes of corporate sustainability practices and service innovation.Practical implications: Managers and firms need to implement their internal innovation capabilities in order to derive significant and positive effects on corporate sustainability practices. The integration of corporate sustainability and service innovation in small and medium enterprises (SMEs) is imperative.Originality/value: The outcome of the research contributes to the increasing body of literature on the liaison between corporate sustainability and service innovation by offering insights into environmental, social and economic sustainability practices. This shapes the sustainability direction and procedures towards the transmittal of value-added services.
{"title":"Corporate Sustainability and Service Innovation; Moderating role of absorptive capacity","authors":"Stephen S. Adu-Yeboah, Yuanchun Jiang, Michelle F. Frempong, Md Altab Hossin, Richard Amoako","doi":"10.4102/sajbm.v54i1.2885","DOIUrl":"https://doi.org/10.4102/sajbm.v54i1.2885","url":null,"abstract":"Purpose: The study’s goal is to examine the effect of corporate sustainability dimensions on service innovation. It further investigates the moderating role of the absorptive capability of the firm.Design/methodology/approach: Using purposive sampling, data are collected from individuals in service firms across diverse industrial sectors in Ghana. A total of 628 questionnaires were dispersed to diverse service enterprises within the period from March 2021 to June 2021. After the data collection, the response rate achieved was 82% translating into over 500 answered questionnaires. A total of 514 answered questionnaires are used for empirical analysis.Findings/results: The outcome of the study indicates environmental sustainability practices, economic sustainability practices and social sustainability practices had an impact on the service innovation process and outcome. In addition, absorptive capabilities of service enterprises are found to positively moderate the link amid the scopes of corporate sustainability practices and service innovation.Practical implications: Managers and firms need to implement their internal innovation capabilities in order to derive significant and positive effects on corporate sustainability practices. The integration of corporate sustainability and service innovation in small and medium enterprises (SMEs) is imperative.Originality/value: The outcome of the research contributes to the increasing body of literature on the liaison between corporate sustainability and service innovation by offering insights into environmental, social and economic sustainability practices. This shapes the sustainability direction and procedures towards the transmittal of value-added services.","PeriodicalId":45649,"journal":{"name":"South African Journal of Business Management","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-06-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135399635","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-05-29DOI: 10.4102/sajbm.v54i1.3810
Reuban Gnana Gnana Asir.T, H. L. Manohar
Purpose: This study examines the variations on Technology Adoption Factors, including the cultural aspects in both developing and developed countries for Internet of Things, as the Technology Adoption Factors are not common across the globe.Although much research has focused on the technical aspects of Internet of Things (IoT) devices, attention is still required regarding IoT applications, features, use cases, and behavioural aspects in the context of the consumption and perception of IoT services.Design/methodology/approach: In this research, an empirical study is undertaken to identify the factors that influence the adoption of IoT services, using a model based on the unified theory of acceptance and use of technology.Findings/results: A survey of 800 users was administered in the United States of America (USA) and India. Reliability Tests, Validity Tests and exploratory factor analysis were performed to find the presence of common method variance across both countries. The findings reveal the significance of several independent variables on the adoption of IoT services, namely perceived security risks, perceived trust, social influence, facilitating conditions, and performance expectancy.Practical implications: This research provides evidence that cultural aspects, social influence and facilitating conditions play a significant role. Illustrations of Airtel, Reliance Jio promotions in India and data-driven decision making from mayors of the USA included.Originality/value: The research reveals the variation in IoT adoption factors between India and the USA. There are unique variations involved per country that need to be considered for the effective adoption of IoT.
{"title":"Variations on Internet of Things adoption factors between India and the USA","authors":"Reuban Gnana Gnana Asir.T, H. L. Manohar","doi":"10.4102/sajbm.v54i1.3810","DOIUrl":"https://doi.org/10.4102/sajbm.v54i1.3810","url":null,"abstract":"Purpose: This study examines the variations on Technology Adoption Factors, including the cultural aspects in both developing and developed countries for Internet of Things, as the Technology Adoption Factors are not common across the globe.Although much research has focused on the technical aspects of Internet of Things (IoT) devices, attention is still required regarding IoT applications, features, use cases, and behavioural aspects in the context of the consumption and perception of IoT services.Design/methodology/approach: In this research, an empirical study is undertaken to identify the factors that influence the adoption of IoT services, using a model based on the unified theory of acceptance and use of technology.Findings/results: A survey of 800 users was administered in the United States of America (USA) and India. Reliability Tests, Validity Tests and exploratory factor analysis were performed to find the presence of common method variance across both countries. The findings reveal the significance of several independent variables on the adoption of IoT services, namely perceived security risks, perceived trust, social influence, facilitating conditions, and performance expectancy.Practical implications: This research provides evidence that cultural aspects, social influence and facilitating conditions play a significant role. Illustrations of Airtel, Reliance Jio promotions in India and data-driven decision making from mayors of the USA included.Originality/value: The research reveals the variation in IoT adoption factors between India and the USA. There are unique variations involved per country that need to be considered for the effective adoption of IoT.","PeriodicalId":45649,"journal":{"name":"South African Journal of Business Management","volume":null,"pages":null},"PeriodicalIF":1.3,"publicationDate":"2023-05-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42823087","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-05-23DOI: 10.4102/sajbm.v54i1.3654
Sonja Cilliers
{"title":"Emotional intelligence as a key driver of the formation of professional scepticism in auditors","authors":"Sonja Cilliers","doi":"10.4102/sajbm.v54i1.3654","DOIUrl":"https://doi.org/10.4102/sajbm.v54i1.3654","url":null,"abstract":"","PeriodicalId":45649,"journal":{"name":"South African Journal of Business Management","volume":null,"pages":null},"PeriodicalIF":1.3,"publicationDate":"2023-05-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47425394","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-05-16DOI: 10.4102/sajbm.v54i1.3652
Cindy Ndebele, P. de Jager, F. Toerien
{"title":"Can a pro-public orientation explain the holding of capital by G-SIBs?","authors":"Cindy Ndebele, P. de Jager, F. Toerien","doi":"10.4102/sajbm.v54i1.3652","DOIUrl":"https://doi.org/10.4102/sajbm.v54i1.3652","url":null,"abstract":"","PeriodicalId":45649,"journal":{"name":"South African Journal of Business Management","volume":null,"pages":null},"PeriodicalIF":1.3,"publicationDate":"2023-05-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43884132","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-04-28DOI: 10.4102/sajbm.v54i1.3446
S. Ntakumba, D. De Jongh
Purpose: This article explores how the relational social constructionist leadership (RSCL) ontology and epistemology, as well as the practice approach, could be employed to reconceptualise the responsible leadership theory.Design: This paper presents a literature review on the responsible leadership and relational leadership theories. It also reviews literature on the RSCL onto-epistemology as its theoretical framework and the practice approach as its methodology. The empirical analysis that is underlined by the abductive mode of enquiry is based on nine interviews with leaders from the Twende Mbele (TM) African Partnership for Monitoring and Evaluation.Findings: The findings comprise one main theme (relational leadership practice of interest) called identifying. Identifying constitutes five sub-themes (intersecting relational leadership practices): context identity, gender identity, government identity, language identity and champions identity. Recommendations to reconceptualise responsible leadership theory are based on the discussion of the findings.Practical implications: The findings could enhance the quality, intentionality and practicality of inter-organisational leadership stakeholder engagement strategies. The social construction of leaders as role models, in the form of cultivating their identity as champions beyond the internal positional leaders, could be practiced by business leaders in other organisational settings to champion social-relationality and ethics-orientation in society in line with the core tenets of responsible leadership theory.Originality/value: The RSCL onto-epistemology and the practice approach methodology provide conceptual tools to advance responsible leadership theory from a leader-centric focus to the collective domain of leadership research by using leadership practices as the unit of analysis.
{"title":"RSCL onto-epistemology and practice approach to reconceptualise responsible leadership theory","authors":"S. Ntakumba, D. De Jongh","doi":"10.4102/sajbm.v54i1.3446","DOIUrl":"https://doi.org/10.4102/sajbm.v54i1.3446","url":null,"abstract":"Purpose: This article explores how the relational social constructionist leadership (RSCL) ontology and epistemology, as well as the practice approach, could be employed to reconceptualise the responsible leadership theory.Design: This paper presents a literature review on the responsible leadership and relational leadership theories. It also reviews literature on the RSCL onto-epistemology as its theoretical framework and the practice approach as its methodology. The empirical analysis that is underlined by the abductive mode of enquiry is based on nine interviews with leaders from the Twende Mbele (TM) African Partnership for Monitoring and Evaluation.Findings: The findings comprise one main theme (relational leadership practice of interest) called identifying. Identifying constitutes five sub-themes (intersecting relational leadership practices): context identity, gender identity, government identity, language identity and champions identity. Recommendations to reconceptualise responsible leadership theory are based on the discussion of the findings.Practical implications: The findings could enhance the quality, intentionality and practicality of inter-organisational leadership stakeholder engagement strategies. The social construction of leaders as role models, in the form of cultivating their identity as champions beyond the internal positional leaders, could be practiced by business leaders in other organisational settings to champion social-relationality and ethics-orientation in society in line with the core tenets of responsible leadership theory.Originality/value: The RSCL onto-epistemology and the practice approach methodology provide conceptual tools to advance responsible leadership theory from a leader-centric focus to the collective domain of leadership research by using leadership practices as the unit of analysis.","PeriodicalId":45649,"journal":{"name":"South African Journal of Business Management","volume":null,"pages":null},"PeriodicalIF":1.3,"publicationDate":"2023-04-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46697305","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Does complementary role matter? An empirical study on paid search and social ads on purchase","authors":"Zongwei Li, X. Tian, Jianing Chen, Lingling Ren, Yanhui Zhang","doi":"10.4102/sajbm.v54i1.3472","DOIUrl":"https://doi.org/10.4102/sajbm.v54i1.3472","url":null,"abstract":"","PeriodicalId":45649,"journal":{"name":"South African Journal of Business Management","volume":null,"pages":null},"PeriodicalIF":1.3,"publicationDate":"2023-04-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45138206","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-04-21DOI: 10.4102/sajbm.v54i1.3646
F. Toerien, Chanel Breedt, P. de Jager
Purpose: This study examines the relationship between board gender diversity and environmental, social and governance (ESG) disclosure of companies listed on the Johannesburg Stock Exchange (JSE).Design/methodology/approach: Panel regressions were used to analyse an unbalanced sample of 92 companies (725 company years) listed on the JSE All Share Index during 2011 to 2021. Board gender diversity, measured as the percentage of women on a board, was regressed against aggregate and individual component Bloomberg ESG disclosure scores. ‘Critical mass theory’ was tested using a 30%+ female board representation dummy variable.Findings/results: Positive correlation is found between female board representation and both aggregate ESG and S-disclosure. This likely results from unexplained differences between company and overall economy level time effects, as no time series correlation remains between board gender diversity and ESG disclosure scores once these effects are controlled for. Little evidence is found in support of critical mass theory.Practical implications: The results, although not conclusive, provide support for the argument that greater female representation on South African corporate boards is desirable to attain higher ESG disclosure. However, both female board representation and ESG disclosure scores may be driven by the same non-modelled underlying process, likely controlled for by the fixed effects.Originality/value: This study adds to the growing ESG and board gender diversity research – specifically in South Africa, an interesting case of an emerging economy with well-developed governance and disclosure frameworks, where more equitable gender board representation and increasing ESG disclosure are topics of great practical and academic importance.
{"title":"Does board gender diversity improve environmental, social and governance disclosure? Evidence from South Africa","authors":"F. Toerien, Chanel Breedt, P. de Jager","doi":"10.4102/sajbm.v54i1.3646","DOIUrl":"https://doi.org/10.4102/sajbm.v54i1.3646","url":null,"abstract":"Purpose: This study examines the relationship between board gender diversity and environmental, social and governance (ESG) disclosure of companies listed on the Johannesburg Stock Exchange (JSE).Design/methodology/approach: Panel regressions were used to analyse an unbalanced sample of 92 companies (725 company years) listed on the JSE All Share Index during 2011 to 2021. Board gender diversity, measured as the percentage of women on a board, was regressed against aggregate and individual component Bloomberg ESG disclosure scores. ‘Critical mass theory’ was tested using a 30%+ female board representation dummy variable.Findings/results: Positive correlation is found between female board representation and both aggregate ESG and S-disclosure. This likely results from unexplained differences between company and overall economy level time effects, as no time series correlation remains between board gender diversity and ESG disclosure scores once these effects are controlled for. Little evidence is found in support of critical mass theory.Practical implications: The results, although not conclusive, provide support for the argument that greater female representation on South African corporate boards is desirable to attain higher ESG disclosure. However, both female board representation and ESG disclosure scores may be driven by the same non-modelled underlying process, likely controlled for by the fixed effects.Originality/value: This study adds to the growing ESG and board gender diversity research – specifically in South Africa, an interesting case of an emerging economy with well-developed governance and disclosure frameworks, where more equitable gender board representation and increasing ESG disclosure are topics of great practical and academic importance.","PeriodicalId":45649,"journal":{"name":"South African Journal of Business Management","volume":null,"pages":null},"PeriodicalIF":1.3,"publicationDate":"2023-04-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43058014","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-04-17DOI: 10.4102/sajbm.v54i1.3811
L. Skelly
{"title":"Flipping the South African Journal of Business Management: The implications of going Open Access","authors":"L. Skelly","doi":"10.4102/sajbm.v54i1.3811","DOIUrl":"https://doi.org/10.4102/sajbm.v54i1.3811","url":null,"abstract":"","PeriodicalId":45649,"journal":{"name":"South African Journal of Business Management","volume":null,"pages":null},"PeriodicalIF":1.3,"publicationDate":"2023-04-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49466288","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-04-11DOI: 10.4102/sajbm.v54i1.3435
E. Ohu, C. Spitzmueller
{"title":"Greasing the wheel through bribes: interaction of national culture and local business conditions","authors":"E. Ohu, C. Spitzmueller","doi":"10.4102/sajbm.v54i1.3435","DOIUrl":"https://doi.org/10.4102/sajbm.v54i1.3435","url":null,"abstract":"","PeriodicalId":45649,"journal":{"name":"South African Journal of Business Management","volume":null,"pages":null},"PeriodicalIF":1.3,"publicationDate":"2023-04-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42428556","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Purpose: In heavy industries like mining, where safety is paramount, organisations need a well-functioning system of accountability. Yet to whom employees perceive they are accountable differs at varying hierarchical levels. This article reports on the findings from a study that investigated sources of accountability at different organisational levels in a certain mining operation and the mechanisms used to manage such accountability.Design/methodology/approach: An exploratory, qualitative research methodology was used in the study, underpinned by in-depth interviews with participants from three organisational levels: blue-collar workers, supervisors and managers. The data collected were analysed using thematic content analysis.Findings/results: Blue-collar workers and supervisors considered self-accountability and accountability to line managers to be the primary sources of accountability. However, managers stressed the importance of accountability to regulatory bodies and the legal implications of non-adherence to prescribed standards. All participants perceived their reputations to be heavily dependent on their accountability relationships. Mechanisms used in the organisation to promote accountability included clarifying roles and responsibilities, building open and honest interpersonal relationships, implementing standardised policies and procedures, and offering financial incentives.Practical implications: The findings from the study informed the development of a conceptual accountability model, which should help mining executives in other organisations to manage the accountability process and promote responsible and safe behaviour at all organisational levels.Originality/value: There is limited empirical research on sources of accountability in organisations. This study provides useful insights that help to fill this gap.
{"title":"Exploring accountability of individuals in the mining sector: A multi-level perspective","authors":"Tarryn Brandling, Hayley Pearson, Morris Mthombeni","doi":"10.4102/sajbm.v54i1.3085","DOIUrl":"https://doi.org/10.4102/sajbm.v54i1.3085","url":null,"abstract":"Purpose: In heavy industries like mining, where safety is paramount, organisations need a well-functioning system of accountability. Yet to whom employees perceive they are accountable differs at varying hierarchical levels. This article reports on the findings from a study that investigated sources of accountability at different organisational levels in a certain mining operation and the mechanisms used to manage such accountability.Design/methodology/approach: An exploratory, qualitative research methodology was used in the study, underpinned by in-depth interviews with participants from three organisational levels: blue-collar workers, supervisors and managers. The data collected were analysed using thematic content analysis.Findings/results: Blue-collar workers and supervisors considered self-accountability and accountability to line managers to be the primary sources of accountability. However, managers stressed the importance of accountability to regulatory bodies and the legal implications of non-adherence to prescribed standards. All participants perceived their reputations to be heavily dependent on their accountability relationships. Mechanisms used in the organisation to promote accountability included clarifying roles and responsibilities, building open and honest interpersonal relationships, implementing standardised policies and procedures, and offering financial incentives.Practical implications: The findings from the study informed the development of a conceptual accountability model, which should help mining executives in other organisations to manage the accountability process and promote responsible and safe behaviour at all organisational levels.Originality/value: There is limited empirical research on sources of accountability in organisations. This study provides useful insights that help to fill this gap.","PeriodicalId":45649,"journal":{"name":"South African Journal of Business Management","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-03-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135832721","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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