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Strategies for the declining printing industry: Diversification, consolidation, and internationalisation 衰落的印刷业战略:多元化、整合和国际化
IF 1.3 4区 管理学 Q4 BUSINESS Pub Date : 2023-01-27 DOI: 10.4102/sajbm.v54i1.3563
H. Khan, J. Luiz
Purpose: The study explores how forces of disruption and innovation affect the printing industry in an emerging market context and how incumbent firms respond to the challenges associated with these forces.Design; methodology approach: The research is an exploratory study based on qualitative analysis of senior managers within the South African large-scale printing industry that seeks to gain their perspectives on viable options to curb declining growth.Findings/results: The study results are organised around the industry’s challenges, the organizational capabilities required to address these challenges and the opportunities presented by the market disruption. Respondents argue that opportunities exist within the sector but that this requires fresh thinking and a more entrepreneurial approach. Strategies highlighted include consolidation, diversification and internationalisation.Originality value: The study applies theories associated with disruptive innovation and creative destruction to an industry facing long-term structural decline. Respondents maintain that there are options for growth even in the face of such disruption and address the role of management and entrepreneurial activities in this regard.Practical implications: The study results suggest that for smaller, more agile printers there are opportunities to take advantage of disruptive innovation, especially where they have less legacy baggage and fewer sunk costs to recuperate. For the larger printing firms there may be tangential opportunities to go ‘downmarket’ into less developed countries that are often at earlier stages of market disruption. Further innovation is required to stave off the decline prevalent in the traditional printing industry and embrace a growth mentality.Contribution: The article demonstrates the application of disruptive innovation in an emerging market context and the role of strategic management in addressing such disruption through consolidation, diversification, efficiency drives, and internationalisation.
目的:本研究探讨了在新兴市场背景下,颠覆和创新的力量如何影响印刷业,以及现有企业如何应对与这些力量相关的挑战。设计方法论方法:这项研究是一项探索性研究,基于对南非大型印刷业高级管理人员的定性分析,旨在获得他们对遏制增长下滑的可行方案的看法。调查结果/结果:研究结果围绕行业的挑战、应对这些挑战所需的组织能力以及市场颠覆带来的机遇进行组织。受访者认为,该行业存在机会,但这需要新的思维和更具创业精神的方法。强调的战略包括整合、多样化和国际化。原创性价值:该研究将颠覆性创新和创造性破坏的相关理论应用于面临长期结构性衰退的行业。受访者坚持认为,即使面对这种破坏,也有增长的选择,并谈到了管理和创业活动在这方面的作用。实际意义:研究结果表明,对于更小、更灵活的打印机来说,有机会利用颠覆性创新,尤其是在它们的遗留包袱更少、恢复成本更低的情况下。对于较大的印刷公司来说,可能有机会进入“低端市场”,进入往往处于市场混乱早期阶段的欠发达国家。需要进一步创新,以避免传统印刷业普遍衰退,并接受增长心态。贡献:这篇文章展示了颠覆性创新在新兴市场背景下的应用,以及战略管理在通过整合、多元化、效率驱动和国际化来应对这种颠覆中的作用。
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引用次数: 0
Responsible leadership through purpose-driven brand building: Guidelines for leaders in Africa 通过目标驱动的品牌建设实现负责任的领导:非洲领导人指南
IF 1.3 4区 管理学 Q4 BUSINESS Pub Date : 2022-11-11 DOI: 10.4102/sajbm.v53i1.3427
C. Enslin, Michelle Wolfswinkel, M. Terblanche-Smit
Purpose: This article explores the symbiosis between the fields of responsible leadership and purpose-driven brand building to offer a new, integrated perspective along with strategic guidelines for implementation by leaders in Africa.Design/methodology/approach: This conceptual paper is based on a critical review of literature that follows a three-phased approach, with 87 literature sources included across 4 literature domains. Thematic content analysis of data delivers five themes revealing the symbiotic nature of responsible leadership through purpose-driven brand building.Findings: Findings are captured in a conceptual model, which suggests that responsible leadership should be embedded in brand purpose which serves to benefit brand stakeholders and society. Responsible leaders align all decisions and actions to build and enhance cohesive brands - creating ecosystems that cogently work together toward a shared goal. Through purpose-driven brand building, responsible leaders could bolster socio-economic development in Africa, garner trust and attract investment.Practical implications and value: The central value of this article lies in the integration of the previously separate domains of responsible leadership and purpose-driven brand building as well as the directions provided for further research. The new perspective is practically operationalised with strategic guidelines for responsible leadership on the African continent by serving brand purpose to the benefit of all stakeholders.
目的:本文探讨了负责任的领导和目的驱动的品牌建设领域之间的共生关系,为非洲领导人的实施提供了一个新的、综合的视角和战略指导方针。设计/方法/方法:这篇概念性论文是基于对文献的批判性回顾,遵循三个阶段的方法,包括4个文献领域的87篇文献来源。数据的主题内容分析提供了五个主题,揭示了通过目的驱动的品牌建设负责任的领导的共生性质。研究结果:研究结果被捕获在一个概念模型中,该模型表明负责任的领导应该嵌入到品牌目标中,从而使品牌利益相关者和社会受益。负责任的领导者将所有决策和行动统一起来,以建立和增强有凝聚力的品牌——创造一个朝着共同目标共同努力的生态系统。通过以目标为导向的品牌建设,负责任的领导人可以促进非洲的社会经济发展,赢得信任并吸引投资。实践意义和价值:本文的核心价值在于将之前独立的负责任领导和目的驱动型品牌建设领域进行整合,并为进一步的研究提供方向。新的视角实际操作与战略指导方针负责任的领导在非洲大陆通过服务品牌的目的,所有利益相关者的利益。
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引用次数: 0
A leadership-organisational performance model for state-owned enterprises in emerging economies 新兴经济体国有企业的领导-组织绩效模型
IF 1.3 4区 管理学 Q4 BUSINESS Pub Date : 2022-11-08 DOI: 10.4102/sajbm.v53i1.3148
Edson Badarai, M. Kotzé, P. Nel
Purpose: Poor leadership skills are often one reason for poor performance in emerging economies’ state-owned enterprises (SOEs). Research on transformational leadership’s (TL) effectiveness in the public sector is limited and sometimes contradictory and incomplete. The present study sought to develop and test a TL and organisational performance (OP) model that includes the role of soft influence tactics and leader–follower relationship quality.Design/methodology/approach: Quantitative predictive research was used. The Multifactor Leadership Questionnaire-5X, Influence Behaviour Questionnaire, Leader-Member Exchange Questionnaire, and an adapted measure of OP were used to collect data from 302 staff members from 12 SOEs and government officials from line Ministries in an emerging economy. Variance-based structural equation modelling was used in data analysis.Findings/results: The findings show that the relationship between TL and OP is complex. Although TL directly influences OP, it also does so through soft proactive influence tactics (sPIT) and leader–follower relationship quality. Transformational leadership, proactive influence tactics and leader–follower relationship quality combined explained 47% of the variance in OP.Practical implications: State-owned enterprise leaders and management should take note that TL, proactive influence tactics and the quality of leader–follower relationships can be integrated to influence OP positively and significantly.Originality/value: This research provides additional knowledge to the limited research available on SOEs in emerging economies. Furthermore, it reveals that sPITs and leader–follower relationship quality influence the relationship between TL and OP in these SOEs. This addresses a knowledge gap concerning the leadership-OP relationship.
目的:领导能力差往往是新兴经济体国有企业业绩不佳的原因之一。关于转型领导在公共部门的有效性的研究是有限的,有时是矛盾和不完整的。本研究试图开发和测试TL和组织绩效(OP)模型,该模型包括软影响策略的作用和领导者-追随者关系质量。设计/方法/方法:采用定量预测研究。采用多因素领导力问卷-5X、影响行为问卷、领导与成员交流问卷和OP的适应性测量方法,收集了来自12家国有企业的302名员工和新兴经济体各部委的政府官员的数据。在数据分析中使用了基于方差的结构方程模型。研究结果/结果:研究结果表明TL和OP之间的关系是复杂的。尽管TL直接影响OP,但它也通过软主动影响策略(sPIT)和领导者-追随者关系质量来影响OP。转变型领导、积极影响策略和领导者-追随者关系质量共同解释了47%的OP差异。实际意义:国有企业领导者和管理层应该注意,TL、积极影响战术和领导者-跟随者关系质量可以综合起来,对OP产生积极而显著的影响。原创性/价值:这项研究为新兴经济体国有企业的有限研究提供了额外的知识。此外,研究还表明,在这些国有企业中,PIT和领导者-追随者关系质量会影响TL和OP之间的关系。这解决了领导层与OP关系方面的知识差距。
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引用次数: 0
Millennial leaders and leadership styles displayed in the workplace 工作场所展示的千禧一代领导者和领导风格
IF 1.3 4区 管理学 Q4 BUSINESS Pub Date : 2022-10-31 DOI: 10.4102/sajbm.v53i1.3139
Carole Easton, Renier Steyn
Purpose: The aim of this research was to test the assumption of differences between leadership styles adopted by leaders across generations, as perceived by their subordinates, on the premise that millennials hold different values from other generations, and that these values, in turn, have an impact on their leadership styles.Design/methodology/approach: This research was conducted in South Africa, in a variety of organisations, and by sampling employees across three generations, namely millennials, Generation X and baby boomers. Cross-sectional data were collected with an instrument based on the Pearce leadership typology of leadership styles. After confirming reliability and general factorial validity, mean scores were compared using analyses of variance.Findings/results: The results of the study found practically significant differences between millennial leaders and Generation X leaders in the extent to which they apply empowering and transformational leadership styles, as perceived by their subordinates. In absolute terms, millennial leaders display less leadership behaviour than do those of Generation X, with regard to these leadership approaches.Practical implications: Organisations involved in the development of millennial leaders should be aware that interventions should not blindly align to the stereotypes associated with this generation. Further research is also needed to determine which leadership styles are effective with millennial leaders.Originality/value: The millennial generation has emerged in the workplace as the new leadership pipeline, yet there appears to be a lack of research on how millennials want to lead. This study contributes to a nuanced understanding of and improved development of the millennial generation leaders.
目的:本研究的目的是在假设千禧一代与其他几代人持有不同的价值观,而这些价值观反过来又对他们的领导风格产生影响的前提下,检验下属所感知的不同领导风格之间存在差异的假设。设计/方法/方法:这项研究是在南非进行的,在各种组织中进行,并抽样了三代员工,即千禧一代、X一代和婴儿潮一代。横截面数据收集与仪器基于领导风格的皮尔斯领导类型。在确认信度和一般因子效度后,使用方差分析比较平均得分。发现/结果:研究结果发现,千禧一代领导者和X一代领导者在运用授权和变革型领导风格的程度上存在显著差异,这是他们的下属所感知的。从绝对意义上讲,千禧一代的领导者在这些领导方式方面表现出的领导行为少于X一代。实际意义:参与培养千禧一代领导者的组织应该意识到,干预不应该盲目地与与这一代人相关的刻板印象保持一致。还需要进一步的研究来确定哪种领导风格对千禧一代领导者有效。创意/价值:千禧一代已经成为职场中新的领导渠道,但似乎缺乏关于千禧一代想要如何领导的研究。这项研究有助于细致入微地理解和改善千禧一代领导人的发展。
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引用次数: 0
Linking ambidextrous leadership and small and medium scale enterprises export performance 连接灵巧型领导与中小企业出口绩效
IF 1.3 4区 管理学 Q4 BUSINESS Pub Date : 2022-10-28 DOI: 10.4102/sajbm.v53i1.2791
E. Isichei, Anas A. Aminu, B. I. Chukwu, Nnia M. Ike, Kalu E. Agbaeze, Igwe Anthony
Purpose: This article focuses on the mediating role of innovation orientation and the moderating role of organisational trust (OT) on the relationship between ambidextrous leadership (AL) and export performance (EP). The need to highlight the drivers of AL and its influence on EP necessitated this study.Design/methodology/approach: The authors subjected sample data set from 420 respondents that engage in direct and indirect export activities to inferential analysis using partial least square (SEM).Findings/results: This study reveals that innovation orientation mediates AL and EP, as the direct link was not significant and organisation trust moderates the relationship.Practical implications: Leaders’ ambidexterity should incorporate a clearly defined orientation towards innovation that supports knowledge sharing and guides the need for innovative support while also ensuring that employees have high trust in the organisation.Originality/value: This study validates the leadership complexity theory and adds to EP literature on the relevance of innovation orientation and OT as good predictors of EP.
目的:本文重点研究创新导向和组织信任在左右手领导(AL)和出口绩效(EP)关系中的中介作用。需要强调AL的驱动因素及其对EP的影响,这项研究是必要的。设计/方法/方法:作者使用偏最小二乘法(SEM)对420名从事直接和间接出口活动的受访者的样本数据集进行推理分析。研究结果/结果:本研究表明,创新导向介导AL和EP,因为直接联系不显著,而组织信任调节关系。实际意义:领导者的双重灵活性应包含明确的创新方向,支持知识共享,引导创新支持的需求,同时确保员工对组织高度信任。独创性/价值:本研究验证了领导复杂性理论,并补充了EP文献中关于创新导向和OT作为EP良好预测因素的相关性。
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引用次数: 0
Corporate Sustainability and Service Innovation; Moderating role of absorptive capacity 企业可持续发展与服务创新吸收能力的调节作用
IF 1.3 4区 管理学 Q4 BUSINESS Pub Date : 2022-10-27 DOI: 10.4102/sajbm.v53i1.2885
S. S. Adu-Yeboah, Yuanchun Jiang, M. F. Frempong, M. A. Hossin, R. Amoako
Purpose: The study’s goal is to examine the effect of corporate sustainability dimensions on service innovation. It further investigates the moderating role of the absorptive capability of the firm.Design/methodology/approach: Using purposive sampling, data are collected from individuals in service firms across diverse industrial sectors in Ghana. A total of 628 questionnaires were dispersed to diverse service enterprises within the period from March 2021 to June 2021. After the data collection, the response rate achieved was 82% translating into over 500 answered questionnaires. A total of 514 answered questionnaires are used for empirical analysis.Findings/results: The outcome of the study indicates environmental sustainability practices, economic sustainability practices and social sustainability practices had an impact on the service innovation process and outcome. In addition, absorptive capabilities of service enterprises are found to positively moderate the link amid the scopes of corporate sustainability practices and service innovation.Practical implications: Managers and firms need to implement their internal innovation capabilities in order to derive significant and positive effects on corporate sustainability practices. The integration of corporate sustainability and service innovation in small and medium enterprises (SMEs) is imperative.Originality/value: The outcome of the research contributes to the increasing body of literature on the liaison between corporate sustainability and service innovation by offering insights into environmental, social and economic sustainability practices. This shapes the sustainability direction and procedures towards the transmittal of value-added services.
目的:本研究的目的是检验企业可持续性维度对服务创新的影响。进一步研究了企业吸收能力的调节作用。设计/方法/方法:使用有目的的抽样,从加纳不同工业部门的服务公司的个人收集数据。在2021年3月至2021年6月期间,共向不同的服务企业发放了628份问卷。数据收集后,获得的回复率为82%,共有500多份问卷得到回复。共有514份已回答的问卷用于实证分析。研究结果/结果:研究结果表明,环境可持续性做法、经济可持续性做法和社会可持续性做法对服务创新过程和结果产生了影响。此外,在企业可持续发展实践和服务创新的范围内,服务企业的吸收能力对这种联系起到了积极的调节作用。实际意义:管理者和企业需要实施其内部创新能力,以便对企业可持续发展实践产生重大和积极的影响。中小企业必须将企业可持续性与服务创新相结合。独创性/价值:研究结果通过深入了解环境、社会和经济可持续性实践,为越来越多的关于企业可持续性和服务创新之间联系的文献做出了贡献。这就形成了增值服务传递的可持续性方向和程序。
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引用次数: 0
The influence of self-awareness on effective leadership outcomes in South Africa 自我意识对南非有效领导成果的影响
IF 1.3 4区 管理学 Q4 BUSINESS Pub Date : 2022-10-17 DOI: 10.4102/sajbm.v53i1.2720
Sharon Da Fonseca, H. Myres, Karl Hofmeyr
Purpose: Leadership research demands an understanding of what constitutes effective leadership. Self-awareness is described as critical for effective leadership, yet there is little research dealing with the link between a lack of self-awareness in leaders and destructive leadership. The prevalence of destructive leadership is surprisingly common and bears a high cost to organisations in terms of employee turnover, absenteeism and decreased productivity. The emotional toll it takes on employees is severe and affects their well-being and identification with the organisation.Design/methodology/approach: A qualitative, exploratory approach was used to gain insights into the role that self-awareness plays in effective leadership and how a lack thereof affects employee engagement and behaviour. Data were collected through semi structured interviews with executives who had experience of working for a manager with low self-awareness. Thematic analysis was then conducted to identify the main themes found in the data.Findings/results: This study found that leaders with low self-awareness exhibit behaviours consistent with toxic and destructive leadership. Negative effects on subordinates were felt in terms of employee engagement and increased resistance to the leader occurred. Subordinates then engaged in retaliatory and deviant work behaviour as a result.Practical implications: A model for conceptualising how self-awareness results in destructive leadership and its influence on followers’ behaviours and attitudes emerged, enabling an improved understanding of this organisational behavioural phenomenon.Originality/value: Literature is limited on self-awareness even though more research is being carried out on destructive leadership. The research has implications for how talent management is conducted within organisations.
目的:领导力研究需要了解什么是有效领导力。自我意识被描述为有效领导的关键,但很少有研究涉及领导者缺乏自我意识与破坏性领导之间的联系。破坏性领导的普遍性令人惊讶,在员工流动、缺勤和生产力下降方面给组织带来了高昂的成本。它给员工带来的情感损失是严重的,影响了他们的幸福感和对组织的认同。设计/方法论/方法:采用定性、探索性的方法来深入了解自我意识在有效领导中的作用,以及缺乏自我意识如何影响员工的敬业度和行为。数据是通过对有过为自我意识低下的经理工作经验的高管进行半结构化访谈收集的。然后进行专题分析,以确定数据中的主要主题。发现/结果:这项研究发现,自我意识低下的领导者表现出与有毒和破坏性领导一致的行为。员工敬业度对下属产生了负面影响,对领导的抵制也有所增加。因此,下属会采取报复性和越轨的工作行为。实际意义:出现了一个概念化自我意识如何导致破坏性领导及其对追随者行为和态度的影响的模型,使人们能够更好地理解这种组织行为现象。原创性/价值:尽管对破坏性领导力的研究越来越多,但文献对自我意识的研究仍然有限。这项研究对组织内部如何进行人才管理具有启示意义。
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引用次数: 1
Resistance: Faces of power and how identity is reflected 抵抗:权力的面孔和身份如何反映
IF 1.3 4区 管理学 Q4 BUSINESS Pub Date : 2022-09-26 DOI: 10.4102/sajbm.v53i1.3089
Natasha Winkler-Titus, Anne Crafford
Purpose: Burn to be heard, #Blacklivesmatter, #COVID-19. These slogans have sharpened society's focus on inequality and resistance to injustice. Power in organisational management literature has predominantly been confined to power dynamics related to organisational structure or hierarchy and applying an identity lens has been limited to subjective forms of power. This study applied the typology of Fleming and Spicer, who identified four forms or faces of power, explaining resistance and articulating forms of potentially hidden disenfranchisement. The research aimed to expand on Fleming and Spicer's discourse on power in organisations and resistance against this power. Design: The explorative nature of the research question called for the application of an interpretive lens - through qualitative research - using the grounded theory approach in a case study design. Semi-structured interviews were conducted with stakeholders involved in the process we set out to explore. Findings: It was found that domineering power-constrained people and a subjectified identity led to a state of patiency. Through a collective identity and discursive resistance, manipulation gave rise to coercion. Practical implications: Understanding how systemic as well as episodic forms of power are present in the organisation and experienced by different stakeholders will help leaders avoid negative unintended consequences of power and potential marginalisation. Value: Fleming and Spicer described systemic and episodic dynamics as two broad constructs of power but questioned how and why one dimension may dominate the other. By explicating the interplay between power and resistance, through an identity lens, this study explains how different forms of power are effective at different times.
目的:燃烧以被听到,#黑人的生命很重要,#COVID-19。这些口号使社会更加关注不平等和对不公正的抵制。组织管理文献中的权力主要局限于与组织结构或等级制度相关的权力动力学,并且应用身份透镜仅限于主观形式的权力。这项研究采用了弗莱明和斯派塞的类型学,他们确定了权力的四种形式或面貌,解释了抵抗,并阐明了潜在隐藏的剥夺权利的形式。该研究旨在扩展弗莱明和斯派塞关于组织权力和对这种权力的抵抗的论述。设计:研究问题的探索性要求在案例研究设计中使用扎根理论方法,通过定性研究,应用解释性镜头。我们与参与我们开始探索的过程的利益相关者进行了半结构化访谈。研究发现,受权力约束的专横跋扈的人和主体化的身份导致了一种耐心状态。通过集体认同和话语抵抗,操纵产生了强制。实际意义:了解系统性和偶发性的权力形式是如何在组织中出现的,以及不同利益相关者是如何经历的,将有助于领导者避免权力带来的意想不到的负面后果和潜在的边缘化。价值:弗莱明和斯派塞将系统动力和情景动力描述为两种广泛的权力结构,但质疑其中一个维度如何以及为什么会主导另一个维度。本研究透过认同的视角,阐释权力与抗拒之间的相互作用,解释不同形式的权力在不同时期是如何有效的。
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引用次数: 0
Entrepreneurial learning outcomes in the transition from hybrid to full-time entrepreneurship 从混合创业向全职创业过渡过程中的创业学习成果
IF 1.3 4区 管理学 Q4 BUSINESS Pub Date : 2022-09-26 DOI: 10.4102/sajbm.v53i1.3359
Naomi Rugpath, Anastacia Mamabolo
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引用次数: 0
An exploration of internal branding at the National Treasury of South Africa 南非国家财政部内部品牌化的探索
IF 1.3 4区 管理学 Q4 BUSINESS Pub Date : 2022-09-19 DOI: 10.4102/sajbm.v53i1.2593
Refiloe L. Thokoa, Vinessa Nadioo, Tessie Herbst
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引用次数: 0
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South African Journal of Business Management
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