Pub Date : 2021-07-03DOI: 10.1080/1097198X.2021.1954315
C. Cain
In the Information Technology (IT) and Information Systems (IS) communities, much of the workforce development research focuses on the IT artifact’s role. However, another crucial lens for addressing diversity, equity, and inclusion focuses on the people who make the IT artifact. According to the United States Equal Employment Opportunity Commission (EEOC), in the overall private industry in 2014, the high-tech sector recruited a considerable number of Whites (68.5% in tech vs. 63.5% in the private sector) but it recruited a smaller number of Blacks (7.4% in tech vs. 14.4% in the private sector) (EEOC, 2014). The high-tech sector has become a significant resource of financial growth, fueling the US economy and other top economies worldwide. This industry has impacted how we interact with and access information, disperse products or services and address critical societal problems. Because this market is the resource of a rising variety of tasks, the EEOC and its stakeholders must understand the emerging trends in this sector. Ensuring an adequate supply of workers with the proper skills and credentials and attending to the absence of diversity amongst high-tech employees has become a public policy concern (EEOC, 2014). Jobs in computer science and engineering fields are expanding at two times the nationwide average (Richards & Terkanian, 2013). These jobs often provide greater pay and have been more resilient to financial recessions than various other economic sector industries over the past decade. Also, jobs in the advanced sector have a solid potential for growth. This work is necessary to firms in all industries that require workers with innovation abilities. Employment trends in the high-tech industry are, as a result, essential to the national economy and work expectations. These industries and what classifies as “high-tech” are swiftly developing. There is no solitary high-tech industry; rather; new technology has transformed sectors beyond IT and telecoms to products and features of numerous occupations.
{"title":"Beyond the IT Artifact - Studying the Underrepresentation of Black Men and Women in IT","authors":"C. Cain","doi":"10.1080/1097198X.2021.1954315","DOIUrl":"https://doi.org/10.1080/1097198X.2021.1954315","url":null,"abstract":"In the Information Technology (IT) and Information Systems (IS) communities, much of the workforce development research focuses on the IT artifact’s role. However, another crucial lens for addressing diversity, equity, and inclusion focuses on the people who make the IT artifact. According to the United States Equal Employment Opportunity Commission (EEOC), in the overall private industry in 2014, the high-tech sector recruited a considerable number of Whites (68.5% in tech vs. 63.5% in the private sector) but it recruited a smaller number of Blacks (7.4% in tech vs. 14.4% in the private sector) (EEOC, 2014). The high-tech sector has become a significant resource of financial growth, fueling the US economy and other top economies worldwide. This industry has impacted how we interact with and access information, disperse products or services and address critical societal problems. Because this market is the resource of a rising variety of tasks, the EEOC and its stakeholders must understand the emerging trends in this sector. Ensuring an adequate supply of workers with the proper skills and credentials and attending to the absence of diversity amongst high-tech employees has become a public policy concern (EEOC, 2014). Jobs in computer science and engineering fields are expanding at two times the nationwide average (Richards & Terkanian, 2013). These jobs often provide greater pay and have been more resilient to financial recessions than various other economic sector industries over the past decade. Also, jobs in the advanced sector have a solid potential for growth. This work is necessary to firms in all industries that require workers with innovation abilities. Employment trends in the high-tech industry are, as a result, essential to the national economy and work expectations. These industries and what classifies as “high-tech” are swiftly developing. There is no solitary high-tech industry; rather; new technology has transformed sectors beyond IT and telecoms to products and features of numerous occupations.","PeriodicalId":45982,"journal":{"name":"Journal of Global Information Technology Management","volume":"23 7","pages":"157 - 163"},"PeriodicalIF":2.0,"publicationDate":"2021-07-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"72428386","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-04-03DOI: 10.1080/1097198X.2021.1914498
Mateusz Gliszczyński, Mariola Ciszewska-Mlinarič
ABSTRACT Technological change may impose turmoil on established markets and industries. Digital technology convergence processes are a subject of uncertainty from the industry and business perspective. Using the absorptive capacity as a facilitator of technological innovation capacity, the study aims to shed new light on the understanding of digital and medical technologies’ convergence. In this study, Medical Devices (MD) and Digital Twin (DT) – a virtual representation of physical objects – are used to illustrate technological significance of convergent MD-DT inventions. The study aims to analyze whether invention convergence is a valid predictor of technological significance as well as whether this relationship is moderated by the mode of invention development, i.e. collaboration (multiple applicants) vs non-collaboration (single applicant) pattern. This research is based on a statistical analysis of output-based measures – more than 44.5 thousand patent data records acquired from four patent offices (USPTO in USA, EPO in Europe, JPO in Japan and CNIPA in China). Quantitative patent data analysis reveals that the blend of MD–DT technologies is remarkably more technologically significant compared to non-convergent inventions. Overall results of the research suggest possible future directions for information technology arena.
{"title":"Digital Twin and Medical Devices: Technological Significance of Convergent Inventions","authors":"Mateusz Gliszczyński, Mariola Ciszewska-Mlinarič","doi":"10.1080/1097198X.2021.1914498","DOIUrl":"https://doi.org/10.1080/1097198X.2021.1914498","url":null,"abstract":"ABSTRACT Technological change may impose turmoil on established markets and industries. Digital technology convergence processes are a subject of uncertainty from the industry and business perspective. Using the absorptive capacity as a facilitator of technological innovation capacity, the study aims to shed new light on the understanding of digital and medical technologies’ convergence. In this study, Medical Devices (MD) and Digital Twin (DT) – a virtual representation of physical objects – are used to illustrate technological significance of convergent MD-DT inventions. The study aims to analyze whether invention convergence is a valid predictor of technological significance as well as whether this relationship is moderated by the mode of invention development, i.e. collaboration (multiple applicants) vs non-collaboration (single applicant) pattern. This research is based on a statistical analysis of output-based measures – more than 44.5 thousand patent data records acquired from four patent offices (USPTO in USA, EPO in Europe, JPO in Japan and CNIPA in China). Quantitative patent data analysis reveals that the blend of MD–DT technologies is remarkably more technologically significant compared to non-convergent inventions. Overall results of the research suggest possible future directions for information technology arena.","PeriodicalId":45982,"journal":{"name":"Journal of Global Information Technology Management","volume":"18 1","pages":"134 - 148"},"PeriodicalIF":2.0,"publicationDate":"2021-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"90893172","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-04-03DOI: 10.1080/1097198X.2021.1914501
Sergey Samoilenko
In this issue of the Journal we offer to our readers an interview with Jim Astbury, the IT Manager for Infinity Global, headquartered in Danville, VA, USA. Infinity Global is the premier provider o...
{"title":"Interview with Jim Astbury, IT Manager of Infinity Global","authors":"Sergey Samoilenko","doi":"10.1080/1097198X.2021.1914501","DOIUrl":"https://doi.org/10.1080/1097198X.2021.1914501","url":null,"abstract":"In this issue of the Journal we offer to our readers an interview with Jim Astbury, the IT Manager for Infinity Global, headquartered in Danville, VA, USA. Infinity Global is the premier provider o...","PeriodicalId":45982,"journal":{"name":"Journal of Global Information Technology Management","volume":"454 1","pages":"149 - 153"},"PeriodicalIF":2.0,"publicationDate":"2021-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"77712429","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-04-03DOI: 10.1080/1097198X.2021.1914503
Virginia Franke Kleist
{"title":"Sandworm: A New Era of Cyberwar and the Hunt for the Kremlin’s Most Dangerous Hackers","authors":"Virginia Franke Kleist","doi":"10.1080/1097198X.2021.1914503","DOIUrl":"https://doi.org/10.1080/1097198X.2021.1914503","url":null,"abstract":"","PeriodicalId":45982,"journal":{"name":"Journal of Global Information Technology Management","volume":"4 1","pages":"154 - 156"},"PeriodicalIF":2.0,"publicationDate":"2021-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"72985859","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-04-03DOI: 10.1080/1097198X.2021.1914496
S. Goyal, A. N. Sah, Jolly Puri
ABSTRACT Information Technology (IT) firms are structured internally into various components to provide customized services to their customers. Owing to the significance of internal structure, the objective of the paper is to study quarterly efficiency of five IT software companies (Infosys, Tata Consultancy Services (TCS), Wipro, Cognizant and Accenture) based on components like FSI (Banking, Financial, Securities, and Insurance), MFG (Manufacturing), RCL (Retail, Consumer Packaged Goods, and Logistics), ERU (Energy, Utilities and Resources), CME (Communication, Media, and Entertainment) and LSH (Life Sciences and Health Care Services) using multi-component data envelopment analysis. Results obtained establish that Infosys is the most efficient company followed by Cognizant and Accenture while TCS and Wipro are inefficient in some of the components. Empirical results show that the companies performed efficiently in FSI, RCL and CME components whereas ERU, LSH and MFG components require improvement. Further, the geography-wise efficiency trends indicate that the selected companies are more efficient in the rest of the world as compared to the European and North American regions. These findings will help IT firms in identifying their inefficient components and provide guidance in formulating strategies for improvements. Moreover, other domestic and foreign firms may also learn from the findings of the study.
{"title":"Effectiveness of Top-Tier Information Technology Software Service Companies: A Multi-Component Perspective","authors":"S. Goyal, A. N. Sah, Jolly Puri","doi":"10.1080/1097198X.2021.1914496","DOIUrl":"https://doi.org/10.1080/1097198X.2021.1914496","url":null,"abstract":"ABSTRACT Information Technology (IT) firms are structured internally into various components to provide customized services to their customers. Owing to the significance of internal structure, the objective of the paper is to study quarterly efficiency of five IT software companies (Infosys, Tata Consultancy Services (TCS), Wipro, Cognizant and Accenture) based on components like FSI (Banking, Financial, Securities, and Insurance), MFG (Manufacturing), RCL (Retail, Consumer Packaged Goods, and Logistics), ERU (Energy, Utilities and Resources), CME (Communication, Media, and Entertainment) and LSH (Life Sciences and Health Care Services) using multi-component data envelopment analysis. Results obtained establish that Infosys is the most efficient company followed by Cognizant and Accenture while TCS and Wipro are inefficient in some of the components. Empirical results show that the companies performed efficiently in FSI, RCL and CME components whereas ERU, LSH and MFG components require improvement. Further, the geography-wise efficiency trends indicate that the selected companies are more efficient in the rest of the world as compared to the European and North American regions. These findings will help IT firms in identifying their inefficient components and provide guidance in formulating strategies for improvements. Moreover, other domestic and foreign firms may also learn from the findings of the study.","PeriodicalId":45982,"journal":{"name":"Journal of Global Information Technology Management","volume":"15 1","pages":"98 - 119"},"PeriodicalIF":2.0,"publicationDate":"2021-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"87836395","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-04-03DOI: 10.1080/1097198X.2021.1914500
Tim Jacks
Greetings from your new Senior Editor! My new role entails working closely with the Editor-in-Chief, Dr. Prashant Palvia, to solicit quality submissions, screen submissions for appropriateness to JGITM’s mission, and then shepherding submissions through our team of Reviewers and Associate Editors with the ultimate goal of seeing the best submissions get published. The journal’s impact factor improvement adjustment in 2019 from .923 to 1.571 is a testament to this journal’s commitment to excellence. Often, my role is simply liaising with authors to let them know the status of their submission. As a researcher myself, I understand that this can be a nerve-wracking process and I attempt to approach it with the same sensitivity that I would want for myself. What is less visible is the editorial staff’s communications with our publisher, Taylor & Francis, to manage the online submission process and the publication process on the backend. This has been a fascinating learning opportunity for me to see the inner workings of exactly how an academic journal functions. I am enthusiastic about continuing JGITM’s mission of publishing high quality research related to all aspects of the application of information technology for international business. It aligns very well with my own background of 18+ years of industry experience in global IT management. One of the more exciting aspects of my new role is getting a hand in steering the direction of the discussion and emerging topics. There is no question that the current emerging topic in IS research is COVID-related, especially with regard to remote work (also known as work-at-home, telework, virtual work, and telecommuting). The COVID-19 pandemic has changed the face of global IT forever and “remote work” is now simply “work”. This has quickly become a cultural norm around the world due to the extensive use of information technologies including cloud computing, video conferencing, collaboration platforms, and broadband Internet. We have reached a tipping point for remote work as more and more CIOs have been forced by circumstances to overhaul their IT infrastructure to enable their employees to be productive remotely (Watson, Ives, & Piccoli, 2020). The pandemic has introduced new areas of IS research such as the use of contact tracing apps, COVID-19 infection dashboards, digital technologies to prevent the next pandemic, e-learning, and, of course, remote work (Recker, 2020). But the dire nature of the pandemic cannot be understated. As of this writing, there have been over 2.6 million reported deaths worldwide due to COVID-19 (see https://coronavirus.jhu. edu). And if not for the option of working remotely, this number would be astronomically higher.
{"title":"Research on Remote Work in the Era of COVID-19","authors":"Tim Jacks","doi":"10.1080/1097198X.2021.1914500","DOIUrl":"https://doi.org/10.1080/1097198X.2021.1914500","url":null,"abstract":"Greetings from your new Senior Editor! My new role entails working closely with the Editor-in-Chief, Dr. Prashant Palvia, to solicit quality submissions, screen submissions for appropriateness to JGITM’s mission, and then shepherding submissions through our team of Reviewers and Associate Editors with the ultimate goal of seeing the best submissions get published. The journal’s impact factor improvement adjustment in 2019 from .923 to 1.571 is a testament to this journal’s commitment to excellence. Often, my role is simply liaising with authors to let them know the status of their submission. As a researcher myself, I understand that this can be a nerve-wracking process and I attempt to approach it with the same sensitivity that I would want for myself. What is less visible is the editorial staff’s communications with our publisher, Taylor & Francis, to manage the online submission process and the publication process on the backend. This has been a fascinating learning opportunity for me to see the inner workings of exactly how an academic journal functions. I am enthusiastic about continuing JGITM’s mission of publishing high quality research related to all aspects of the application of information technology for international business. It aligns very well with my own background of 18+ years of industry experience in global IT management. One of the more exciting aspects of my new role is getting a hand in steering the direction of the discussion and emerging topics. There is no question that the current emerging topic in IS research is COVID-related, especially with regard to remote work (also known as work-at-home, telework, virtual work, and telecommuting). The COVID-19 pandemic has changed the face of global IT forever and “remote work” is now simply “work”. This has quickly become a cultural norm around the world due to the extensive use of information technologies including cloud computing, video conferencing, collaboration platforms, and broadband Internet. We have reached a tipping point for remote work as more and more CIOs have been forced by circumstances to overhaul their IT infrastructure to enable their employees to be productive remotely (Watson, Ives, & Piccoli, 2020). The pandemic has introduced new areas of IS research such as the use of contact tracing apps, COVID-19 infection dashboards, digital technologies to prevent the next pandemic, e-learning, and, of course, remote work (Recker, 2020). But the dire nature of the pandemic cannot be understated. As of this writing, there have been over 2.6 million reported deaths worldwide due to COVID-19 (see https://coronavirus.jhu. edu). And if not for the option of working remotely, this number would be astronomically higher.","PeriodicalId":45982,"journal":{"name":"Journal of Global Information Technology Management","volume":"21 1","pages":"93 - 97"},"PeriodicalIF":2.0,"publicationDate":"2021-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"74017663","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-01-02DOI: 10.1080/1097198x.2021.1871272
Roberto Vinaja
{"title":"Firm-Sponsored Developers in OpenSource SoftwareProjects","authors":"Roberto Vinaja","doi":"10.1080/1097198x.2021.1871272","DOIUrl":"https://doi.org/10.1080/1097198x.2021.1871272","url":null,"abstract":"","PeriodicalId":45982,"journal":{"name":"Journal of Global Information Technology Management","volume":"6 1","pages":"90 - 91"},"PeriodicalIF":2.0,"publicationDate":"2021-01-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"80864464","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-01-02DOI: 10.1080/1097198x.2020.1866897
Sergey Samoilenko, Kweku-Muata A. Osei-Bryson
ABSTRACT Small and Medium Enterprises (SMEs) are considered to be one of the reliable drivers of economic well-being of any economy. However, in the context of the poorest countries in the world- those of Sub-Saharan Economies, formal SMEs contribute less than 20% to the macroeconomic bottom line (the number is around 60% for high-income countries). Part of the reason is the presence of a large informal sector of SMEs, where the Cost of Business Start-Up Procedures (CBSP) serves as one of the barriers to legitimization of SMEs. In this investigation, we use the framework of Networked Readiness Index (NRI) to investigate whether (1) ICT Capabilities impact CBSP, and (2) the value of CBSP is associated with the socio-economic impact of ICT Capabilities. We use a five-step methodology utilizing Cluster Analysis, Decision Trees Induction, Data Envelopment Analysis, Association Rules Mining, and Ordinary Least Squares regression to conduct the inquiry in the context of 26 SSA economies. The results of the data analysis indicate that (1) certain ICT Capabilities are associated with the low levels of CBSP, and (2) low levels of CBSP are associated with the presence of socio-economic impact.
{"title":"ICT Capabilities and the Cost of Starting Businesses in Sub-Saharan African Economies: A Data Analytic Exploration","authors":"Sergey Samoilenko, Kweku-Muata A. Osei-Bryson","doi":"10.1080/1097198x.2020.1866897","DOIUrl":"https://doi.org/10.1080/1097198x.2020.1866897","url":null,"abstract":"ABSTRACT Small and Medium Enterprises (SMEs) are considered to be one of the reliable drivers of economic well-being of any economy. However, in the context of the poorest countries in the world- those of Sub-Saharan Economies, formal SMEs contribute less than 20% to the macroeconomic bottom line (the number is around 60% for high-income countries). Part of the reason is the presence of a large informal sector of SMEs, where the Cost of Business Start-Up Procedures (CBSP) serves as one of the barriers to legitimization of SMEs. In this investigation, we use the framework of Networked Readiness Index (NRI) to investigate whether (1) ICT Capabilities impact CBSP, and (2) the value of CBSP is associated with the socio-economic impact of ICT Capabilities. We use a five-step methodology utilizing Cluster Analysis, Decision Trees Induction, Data Envelopment Analysis, Association Rules Mining, and Ordinary Least Squares regression to conduct the inquiry in the context of 26 SSA economies. The results of the data analysis indicate that (1) certain ICT Capabilities are associated with the low levels of CBSP, and (2) low levels of CBSP are associated with the presence of socio-economic impact.","PeriodicalId":45982,"journal":{"name":"Journal of Global Information Technology Management","volume":"16 1","pages":"7 - 36"},"PeriodicalIF":2.0,"publicationDate":"2021-01-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"80710819","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-01-02DOI: 10.1080/1097198X.2021.1871274
Virginia Franke Kleist
{"title":"CIO Interview with Vince Dobilas","authors":"Virginia Franke Kleist","doi":"10.1080/1097198X.2021.1871274","DOIUrl":"https://doi.org/10.1080/1097198X.2021.1871274","url":null,"abstract":"","PeriodicalId":45982,"journal":{"name":"Journal of Global Information Technology Management","volume":"47 1","pages":"86 - 89"},"PeriodicalIF":2.0,"publicationDate":"2021-01-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"89201053","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-01-02DOI: 10.1080/1097198X.2020.1866896
T. Ahad, P. Busch, Yvette Blount, W. Picoto
ABSTRACT The purpose of the study is to present a Mobile information System (MbIS) framework for Bangladeshi ready-made garments (RMG), as there is growing concern RMG owners and workers require empowerment using technology. Our study employed a qualitative research methodology based on interviews with RMG owners, workers, non-government organizations (NGOs) and IT experts. The interview data suggested MbIS has the potential to empower RMG owners/workers. MbIS-enabled empowerment suggests access to information, competency, impact; self-determination and meaning are empowerment components for RMG workers. Improved communication, the opportunity to access employee regulations, access to health and safety information, increased confidence with regard to ability and professional development opportunities are potential empowerment outcomes of using MbIS. This is one of the few papers examining MbIS comprehensively for worker empowerment, as most literature approaches the matter from the consumer standpoint, not in an organizational setting. The study contributes by providing practical knowledge to the RMG, government, and development organizationsin empowerment processes, components and empowerment outcomes using MbIS for RMG owners/employees. Other garment-producing developing countries may also gain insight into how to empower RMG workers using MbIS.
{"title":"Mobile Phone-based Information Systems for Empowerment: Opportunities for Ready-made Garment Industries","authors":"T. Ahad, P. Busch, Yvette Blount, W. Picoto","doi":"10.1080/1097198X.2020.1866896","DOIUrl":"https://doi.org/10.1080/1097198X.2020.1866896","url":null,"abstract":"ABSTRACT The purpose of the study is to present a Mobile information System (MbIS) framework for Bangladeshi ready-made garments (RMG), as there is growing concern RMG owners and workers require empowerment using technology. Our study employed a qualitative research methodology based on interviews with RMG owners, workers, non-government organizations (NGOs) and IT experts. The interview data suggested MbIS has the potential to empower RMG owners/workers. MbIS-enabled empowerment suggests access to information, competency, impact; self-determination and meaning are empowerment components for RMG workers. Improved communication, the opportunity to access employee regulations, access to health and safety information, increased confidence with regard to ability and professional development opportunities are potential empowerment outcomes of using MbIS. This is one of the few papers examining MbIS comprehensively for worker empowerment, as most literature approaches the matter from the consumer standpoint, not in an organizational setting. The study contributes by providing practical knowledge to the RMG, government, and development organizationsin empowerment processes, components and empowerment outcomes using MbIS for RMG owners/employees. Other garment-producing developing countries may also gain insight into how to empower RMG workers using MbIS.","PeriodicalId":45982,"journal":{"name":"Journal of Global Information Technology Management","volume":"13 1","pages":"57 - 85"},"PeriodicalIF":2.0,"publicationDate":"2021-01-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"77722488","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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