Pub Date : 2022-06-23DOI: 10.1108/jabs-12-2021-0513
Nichanal Lamsam, Peerayuth Charoensukmongkol
Purpose The purpose of this study is to adopt the upper echelon theory to analyze the effect of chief executive officer (CEO) transformational leadership on organizational ethical culture and its subsequent impact on firm performance. The study also integrates the knowledge from the structure–conduct–performance paradigm to test whether the high degree of competitive intensity that firms experience could weaken the effect of organizational ethical culture on firm performance. Design/methodology/approach Online survey data were obtained from firms in Thailand that were randomly selected from the directory provided by the Department of Business Development (n = 200). Partial least squares structural equation modeling was used to analyze the data. Findings Organizational ethical culture significantly meditates the effect of CEO transformational leadership on firm performance. Moreover, the moderating effect analysis illustrates that the positive effect of organizational ethical culture on firm performance tends to be lower when firms have a high level of competitive intensity in the market. Originality/value Overall, this study adds new knowledge to the literature by showing that, although ethical culture created by transformational leaders can lead to high firm performance, the market environment in terms of competitive intensity could mitigate this benefit.
{"title":"Effect of CEO transformational leadership on organizational ethical culture and firm performance: the moderating effect of competitive intensity","authors":"Nichanal Lamsam, Peerayuth Charoensukmongkol","doi":"10.1108/jabs-12-2021-0513","DOIUrl":"https://doi.org/10.1108/jabs-12-2021-0513","url":null,"abstract":"\u0000Purpose\u0000The purpose of this study is to adopt the upper echelon theory to analyze the effect of chief executive officer (CEO) transformational leadership on organizational ethical culture and its subsequent impact on firm performance. The study also integrates the knowledge from the structure–conduct–performance paradigm to test whether the high degree of competitive intensity that firms experience could weaken the effect of organizational ethical culture on firm performance.\u0000\u0000\u0000Design/methodology/approach\u0000Online survey data were obtained from firms in Thailand that were randomly selected from the directory provided by the Department of Business Development (n = 200). Partial least squares structural equation modeling was used to analyze the data.\u0000\u0000\u0000Findings\u0000Organizational ethical culture significantly meditates the effect of CEO transformational leadership on firm performance. Moreover, the moderating effect analysis illustrates that the positive effect of organizational ethical culture on firm performance tends to be lower when firms have a high level of competitive intensity in the market.\u0000\u0000\u0000Originality/value\u0000Overall, this study adds new knowledge to the literature by showing that, although ethical culture created by transformational leaders can lead to high firm performance, the market environment in terms of competitive intensity could mitigate this benefit.\u0000","PeriodicalId":46138,"journal":{"name":"Journal of Asia Business Studies","volume":" ","pages":""},"PeriodicalIF":2.9,"publicationDate":"2022-06-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41503693","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-06-22DOI: 10.1108/jabs-01-2022-0008
Indu Sharma, V. Tiwari
Purpose The purpose of this study is to review the literature on work–life interface (WLI) studies conducted in India, including how cultural and institutional factors affect the work–life balance perception of Indian employees and how they differ from the west. Design/methodology/approach The preferred reporting items for systematic reviews and meta analyses (PRISMA) framework was used to select studies included in this systematic review. Findings Employees in India prioritize their family first because of the collectivist culture as opposed to the west, where work forms the role of root identity. Further, it was found that institutional support in India is lower than in developed western countries, resulting in difficulty for Indian employees to balance their work and life domains. Additionally, methodological advancement and large-scale multilevel research are much needed in India, as research on work–life studies is still in its infancy. Research limitations/implications This study is limited to qualitative synthesis of PRISMA framework. Adopting more advanced “meta-analysis” techniques to review quantitative studies could result in more comprehensive and informative results. Originality/value Since 2009, there has been an increase in empirical studies conducted on work–life studies in India, but no systematic review has been conducted to understand the various theories and variables used by researchers. In this study, we developed a conceptual model to increase the theoretical knowledge of WLI constructs.
{"title":"Review of work–life interface: a systematic literature analysis","authors":"Indu Sharma, V. Tiwari","doi":"10.1108/jabs-01-2022-0008","DOIUrl":"https://doi.org/10.1108/jabs-01-2022-0008","url":null,"abstract":"\u0000Purpose\u0000The purpose of this study is to review the literature on work–life interface (WLI) studies conducted in India, including how cultural and institutional factors affect the work–life balance perception of Indian employees and how they differ from the west.\u0000\u0000\u0000Design/methodology/approach\u0000The preferred reporting items for systematic reviews and meta analyses (PRISMA) framework was used to select studies included in this systematic review.\u0000\u0000\u0000Findings\u0000Employees in India prioritize their family first because of the collectivist culture as opposed to the west, where work forms the role of root identity. Further, it was found that institutional support in India is lower than in developed western countries, resulting in difficulty for Indian employees to balance their work and life domains. Additionally, methodological advancement and large-scale multilevel research are much needed in India, as research on work–life studies is still in its infancy.\u0000\u0000\u0000Research limitations/implications\u0000This study is limited to qualitative synthesis of PRISMA framework. Adopting more advanced “meta-analysis” techniques to review quantitative studies could result in more comprehensive and informative results.\u0000\u0000\u0000Originality/value\u0000Since 2009, there has been an increase in empirical studies conducted on work–life studies in India, but no systematic review has been conducted to understand the various theories and variables used by researchers. In this study, we developed a conceptual model to increase the theoretical knowledge of WLI constructs.\u0000","PeriodicalId":46138,"journal":{"name":"Journal of Asia Business Studies","volume":" ","pages":""},"PeriodicalIF":2.9,"publicationDate":"2022-06-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46407016","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-06-22DOI: 10.1108/jabs-11-2021-0467
H. S. Nahar, Maslinawati Mohamad
Purpose This paper aims to fill the governance literature void by answering the seemingly unanswered vintage questions regarding governance reform effectiveness towards ensuring a firm’s financial reporting transparency (FRT) in an emerging country of Malaysia. It involves an assessment of the specific maintained assumption in its governance code (Code) introduced two decades ago that the Code would improve FRT through the direct channel of governance practices improvement. Design/methodology/approach The measured FRT as proxied by the firm’s accruals quality is examined across different governance regimes of pre- and post-Code periods. This paper conjectures that the firm’s FRT should improve post-Code period, evidencing reform effectiveness towards ensuring enhanced governance practices. Findings The results indicate that while governance reform improves governance practices, it did not, however, bring improved FRT of firms. The interaction analysis provides evidence of the Code’s ability to favourably moderate the link between the firm’s FRT and several board attributes, suggesting improvement in governance practices in ensuring the firm’s FRT pursuant to the introduction of a formally written and legally backed governance code. Practical implications This paper contributes to the extent of governance and FRT literature in developing economies in at least two specific ways. First, the paper presents evidence on public policy implications towards governance practices and the firms’ FRT. Second, it contributes to the public policy debate concerning governance reform effectiveness from the specific angle of the firms’ FRT, thereby confirming the potential conditions upon which the “maintained assumption” would be valid. Originality/value This research contributes to the extent of governance and FRT literature in emerging economies by studying the dynamic roles of governance in influencing firms’ FRT across governance regime change, something which governance literature repertoire seems to neglect. It also contributes to the public policy debate concerning governance reform effectiveness from the specific angle of the firm’s FRT by evidencing the strategic role of governance reform in influencing the financial reporting behaviour of Malaysian listed firms.
{"title":"On the 20th governance reform anniversary: revisiting corporate governance and transparency nexus after two decades of change in Malaysia","authors":"H. S. Nahar, Maslinawati Mohamad","doi":"10.1108/jabs-11-2021-0467","DOIUrl":"https://doi.org/10.1108/jabs-11-2021-0467","url":null,"abstract":"\u0000Purpose\u0000This paper aims to fill the governance literature void by answering the seemingly unanswered vintage questions regarding governance reform effectiveness towards ensuring a firm’s financial reporting transparency (FRT) in an emerging country of Malaysia. It involves an assessment of the specific maintained assumption in its governance code (Code) introduced two decades ago that the Code would improve FRT through the direct channel of governance practices improvement.\u0000\u0000\u0000Design/methodology/approach\u0000The measured FRT as proxied by the firm’s accruals quality is examined across different governance regimes of pre- and post-Code periods. This paper conjectures that the firm’s FRT should improve post-Code period, evidencing reform effectiveness towards ensuring enhanced governance practices.\u0000\u0000\u0000Findings\u0000The results indicate that while governance reform improves governance practices, it did not, however, bring improved FRT of firms. The interaction analysis provides evidence of the Code’s ability to favourably moderate the link between the firm’s FRT and several board attributes, suggesting improvement in governance practices in ensuring the firm’s FRT pursuant to the introduction of a formally written and legally backed governance code.\u0000\u0000\u0000Practical implications\u0000This paper contributes to the extent of governance and FRT literature in developing economies in at least two specific ways. First, the paper presents evidence on public policy implications towards governance practices and the firms’ FRT. Second, it contributes to the public policy debate concerning governance reform effectiveness from the specific angle of the firms’ FRT, thereby confirming the potential conditions upon which the “maintained assumption” would be valid.\u0000\u0000\u0000Originality/value\u0000This research contributes to the extent of governance and FRT literature in emerging economies by studying the dynamic roles of governance in influencing firms’ FRT across governance regime change, something which governance literature repertoire seems to neglect. It also contributes to the public policy debate concerning governance reform effectiveness from the specific angle of the firm’s FRT by evidencing the strategic role of governance reform in influencing the financial reporting behaviour of Malaysian listed firms.\u0000","PeriodicalId":46138,"journal":{"name":"Journal of Asia Business Studies","volume":" ","pages":""},"PeriodicalIF":2.9,"publicationDate":"2022-06-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48034483","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-06-06DOI: 10.1108/jabs-12-2021-0499
B. Sahoo, S. Sia, L. Mishra, M. J. Wilson
Purpose The current work explores the relationship between workplace ostracism, emotional intelligence (EI) and organizational change cynicism. This paper also aims to examine how dimensions of EI moderate the relationship between workplace ostracism and organizational change cynicism. Design/methodology/approach This study intends to examine the contribution of independent variable as well as moderating variable towards the outcome. Therefore, Pearson product–moment correlation and moderated regression analyses have been carried out to verify the hypotheses. To validate the tools upon the employees of India, authors have carried out measurement model analyses through AMOS and checked their composite reliability, convergent validity (average variance extraction [AVE]) and discriminant validity (square root of AVE). This study followed a simple random sampling technique with 276 employees (Male: N = 150, Mage = 34.34, female: N = 126, Mage = 31.57) from three manufacturing units of Odisha, an Eastern part of India. Findings Results showed that workplace ostracism was positively related to organizational change cynicism. However, only two dimensions of EI, namely, appraisal and regulation of self-emotion (ARSE) and other’s emotional appraisal were negatively related to organizational change cynicism. Moderated regression analysis indicates that positive relationship between workplace ostracism and organizational change cynicism is stronger for employees with low ARSE and other emotional appraisals than those with higher scores. Practical/implications The researchers conclude this paper with inputs for developing a suitable training module on EI, specifically focusing on various emotional management skills. Originality/value To the best of the authors’ knowledge, this study is first of its kind on workplace ostracism and organizational change cynicism among Indian employees in the manufacturing sector. This study also examines the moderating role of EI on workplace ostracism and organizational change cynicism, which has been somehow inadequate in the present epoch.
{"title":"Workplace ostracism and organizational change cynicism: moderating role of emotional intelligence","authors":"B. Sahoo, S. Sia, L. Mishra, M. J. Wilson","doi":"10.1108/jabs-12-2021-0499","DOIUrl":"https://doi.org/10.1108/jabs-12-2021-0499","url":null,"abstract":"\u0000Purpose\u0000The current work explores the relationship between workplace ostracism, emotional intelligence (EI) and organizational change cynicism. This paper also aims to examine how dimensions of EI moderate the relationship between workplace ostracism and organizational change cynicism.\u0000\u0000\u0000Design/methodology/approach\u0000This study intends to examine the contribution of independent variable as well as moderating variable towards the outcome. Therefore, Pearson product–moment correlation and moderated regression analyses have been carried out to verify the hypotheses. To validate the tools upon the employees of India, authors have carried out measurement model analyses through AMOS and checked their composite reliability, convergent validity (average variance extraction [AVE]) and discriminant validity (square root of AVE). This study followed a simple random sampling technique with 276 employees (Male: N = 150, Mage = 34.34, female: N = 126, Mage = 31.57) from three manufacturing units of Odisha, an Eastern part of India.\u0000\u0000\u0000Findings\u0000Results showed that workplace ostracism was positively related to organizational change cynicism. However, only two dimensions of EI, namely, appraisal and regulation of self-emotion (ARSE) and other’s emotional appraisal were negatively related to organizational change cynicism. Moderated regression analysis indicates that positive relationship between workplace ostracism and organizational change cynicism is stronger for employees with low ARSE and other emotional appraisals than those with higher scores.\u0000\u0000\u0000Practical/implications\u0000The researchers conclude this paper with inputs for developing a suitable training module on EI, specifically focusing on various emotional management skills.\u0000\u0000\u0000Originality/value\u0000To the best of the authors’ knowledge, this study is first of its kind on workplace ostracism and organizational change cynicism among Indian employees in the manufacturing sector. This study also examines the moderating role of EI on workplace ostracism and organizational change cynicism, which has been somehow inadequate in the present epoch.\u0000","PeriodicalId":46138,"journal":{"name":"Journal of Asia Business Studies","volume":" ","pages":""},"PeriodicalIF":2.9,"publicationDate":"2022-06-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47677984","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-05-31DOI: 10.1108/jabs-08-2021-0353
Huy Viet Hoang, Khanh Hoang, L. Ho, Oanh-Thi Kieu Ha
Purpose The recent decades have witnessed the rising frequency and severity of infectious diseases in the international context and their detrimental impacts on the corporate world as a result of growing interconnection among nations. This study aims to examine the effect of previous infectious diseases (H5N1, H1N1 and MERS) on the disclosure of corporate social responsibility (CSR) among listed Chinese firms from 2006 to 2017. Design/methodology/approach Firm-level financial and CSR data of Chinese non-financial listed firms are from the China Stock Market and Accounting Research database. The data on corporate governance are collected from Bloomberg financial database. Three infectious diseases under examination are H5N1 (2006–2007), H1N1 (2009–2010) and MERS (2015–2016). This study uses the fixed-effect estimations to account for time-invariant differences among the firms in the sample. Findings The results reveal that Chinese firms disclose less CSR information during the time of public health crises, and this impact is more pronounced in small-sized and low-growth firms. Besides, the analysis suggests that Chinese firms are becoming more resilient to infectious diseases. Research limitations/implications The findings provide implications for corporate stakeholders to understand corporate policies under uncertainties and inform vulnerable businesses to develop an appropriate CSR strategy in preparation for future health calamities. Originality/value This study provides new insights into how businesses react to previous epidemics and pandemics at different scales other than the COVID-19 pandemic. Besides, the findings shed light on the dynamic of firms’ CSR engagement during and after the infectious outbreaks.
{"title":"How do infectious diseases affect corporate social responsibility? Evidence from China","authors":"Huy Viet Hoang, Khanh Hoang, L. Ho, Oanh-Thi Kieu Ha","doi":"10.1108/jabs-08-2021-0353","DOIUrl":"https://doi.org/10.1108/jabs-08-2021-0353","url":null,"abstract":"\u0000Purpose\u0000The recent decades have witnessed the rising frequency and severity of infectious diseases in the international context and their detrimental impacts on the corporate world as a result of growing interconnection among nations. This study aims to examine the effect of previous infectious diseases (H5N1, H1N1 and MERS) on the disclosure of corporate social responsibility (CSR) among listed Chinese firms from 2006 to 2017.\u0000\u0000\u0000Design/methodology/approach\u0000Firm-level financial and CSR data of Chinese non-financial listed firms are from the China Stock Market and Accounting Research database. The data on corporate governance are collected from Bloomberg financial database. Three infectious diseases under examination are H5N1 (2006–2007), H1N1 (2009–2010) and MERS (2015–2016). This study uses the fixed-effect estimations to account for time-invariant differences among the firms in the sample.\u0000\u0000\u0000Findings\u0000The results reveal that Chinese firms disclose less CSR information during the time of public health crises, and this impact is more pronounced in small-sized and low-growth firms. Besides, the analysis suggests that Chinese firms are becoming more resilient to infectious diseases.\u0000\u0000\u0000Research limitations/implications\u0000The findings provide implications for corporate stakeholders to understand corporate policies under uncertainties and inform vulnerable businesses to develop an appropriate CSR strategy in preparation for future health calamities.\u0000\u0000\u0000Originality/value\u0000This study provides new insights into how businesses react to previous epidemics and pandemics at different scales other than the COVID-19 pandemic. Besides, the findings shed light on the dynamic of firms’ CSR engagement during and after the infectious outbreaks.\u0000","PeriodicalId":46138,"journal":{"name":"Journal of Asia Business Studies","volume":" ","pages":""},"PeriodicalIF":2.9,"publicationDate":"2022-05-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44683357","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-05-31DOI: 10.1108/jabs-08-2021-0327
Patchara Popaitoon
Purpose This study aims to identify an effective work design for telework practices in Thailand by investigating the influence on employee work engagement and job stress of job demands and resources in three domains of work characteristics – task, social and contextual. Design/methodology/approach In total, 1,052 high-intensity teleworkers participated in our online survey. Nested model comparisons and chi-square difference tests were used to test the significance of the three domains of work characteristics by comparing changes in model fit associated with the removal of the parameters associated with each domain. The best fit model was then used to examine the hypothesized relationships. Findings The results revealed that each domain of work characteristics provides additional and meaningful insights on employee outcomes. For telework practices in Thailand, supervisor support and work autonomy, the job resources specified respectively in the social and task domain can enhance work engagement. In contrast, supervisor surveillance and communication overload, the job demands in these respective domains can lead to job stress. Additionally, telework contextual demands of blurred work–life boundaries reduce employee work engagement. Communication overload has paradoxical outcomes of increased job stress and improved work engagement. Originality/value This study contributes to the work design and telework literature by applying an integrative work–design approach to demonstrate that organizations should consider both job demands and resources in a wider context of work design. This study also provides insights in respect of Thai cultural values to explain the effective design of telework practices in Thailand, a country where telework is relatively new and the work–design literature is very limited. This study is useful for international business managers wishing to adopt telework practices in Thailand to localize how telework is organized and ensure a smooth transition to the new world of work more successfully in the post-pandemic period.
{"title":"Integrative work design for telework practices: lessons learned from the COVID-19 pandemic in Thailand","authors":"Patchara Popaitoon","doi":"10.1108/jabs-08-2021-0327","DOIUrl":"https://doi.org/10.1108/jabs-08-2021-0327","url":null,"abstract":"\u0000Purpose\u0000This study aims to identify an effective work design for telework practices in Thailand by investigating the influence on employee work engagement and job stress of job demands and resources in three domains of work characteristics – task, social and contextual.\u0000\u0000\u0000Design/methodology/approach\u0000In total, 1,052 high-intensity teleworkers participated in our online survey. Nested model comparisons and chi-square difference tests were used to test the significance of the three domains of work characteristics by comparing changes in model fit associated with the removal of the parameters associated with each domain. The best fit model was then used to examine the hypothesized relationships.\u0000\u0000\u0000Findings\u0000The results revealed that each domain of work characteristics provides additional and meaningful insights on employee outcomes. For telework practices in Thailand, supervisor support and work autonomy, the job resources specified respectively in the social and task domain can enhance work engagement. In contrast, supervisor surveillance and communication overload, the job demands in these respective domains can lead to job stress. Additionally, telework contextual demands of blurred work–life boundaries reduce employee work engagement. Communication overload has paradoxical outcomes of increased job stress and improved work engagement.\u0000\u0000\u0000Originality/value\u0000This study contributes to the work design and telework literature by applying an integrative work–design approach to demonstrate that organizations should consider both job demands and resources in a wider context of work design. This study also provides insights in respect of Thai cultural values to explain the effective design of telework practices in Thailand, a country where telework is relatively new and the work–design literature is very limited. This study is useful for international business managers wishing to adopt telework practices in Thailand to localize how telework is organized and ensure a smooth transition to the new world of work more successfully in the post-pandemic period.\u0000","PeriodicalId":46138,"journal":{"name":"Journal of Asia Business Studies","volume":" ","pages":""},"PeriodicalIF":2.9,"publicationDate":"2022-05-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44455737","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-05-31DOI: 10.1108/jabs-02-2021-0078
V. Wickramasinghe
Purpose The purpose of this paper is to investigate the determinants of pay satisfaction of executive-level employees in public sector of Sri Lanka, which follows an open pay system. Design/methodology/approach The perceptions of equity, love of money, justice and seven individual and socio-demographic characteristics were investigated as the determinants of pay satisfaction. The survey methodology is used for data collection. Findings The findings showed equity, love of money, justice, the years of work experience in public sector, the number of income earners in the family and the number of dependents in the family as the significant predictors of pay satisfaction. Gender is identified as a significant predictor of love of money. Originality/value This study investigated the dynamics of pay satisfaction in a novel research context – i.e. public sector, an open pay system, gender equality in the pay system and an Asian developing country.
{"title":"Understanding pay satisfaction in public sector: evidence from Sri Lanka","authors":"V. Wickramasinghe","doi":"10.1108/jabs-02-2021-0078","DOIUrl":"https://doi.org/10.1108/jabs-02-2021-0078","url":null,"abstract":"\u0000Purpose\u0000The purpose of this paper is to investigate the determinants of pay satisfaction of executive-level employees in public sector of Sri Lanka, which follows an open pay system.\u0000\u0000\u0000Design/methodology/approach\u0000The perceptions of equity, love of money, justice and seven individual and socio-demographic characteristics were investigated as the determinants of pay satisfaction. The survey methodology is used for data collection.\u0000\u0000\u0000Findings\u0000The findings showed equity, love of money, justice, the years of work experience in public sector, the number of income earners in the family and the number of dependents in the family as the significant predictors of pay satisfaction. Gender is identified as a significant predictor of love of money.\u0000\u0000\u0000Originality/value\u0000This study investigated the dynamics of pay satisfaction in a novel research context – i.e. public sector, an open pay system, gender equality in the pay system and an Asian developing country.\u0000","PeriodicalId":46138,"journal":{"name":"Journal of Asia Business Studies","volume":" ","pages":""},"PeriodicalIF":2.9,"publicationDate":"2022-05-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46360156","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-05-23DOI: 10.1108/jabs-10-2021-0410
Rohit Titiyal, J. Thakkar, Bhawesh Sah
Purpose There is limited literature linking e-fulfillment and product type with postpurchase consumer behavior measures like loyalty, even though there has been a rapid increase in e-tailing. E-fulfillment is defined in literature as a sequence of processes. Each process in this sequence is expected to have a different impact on consumer loyalty across product type. Thus relative importance of e-fulfillment processes leading to consumer loyalty. The purpose of this study is to investigate the impact of e-fulfillment on consumer loyalty across two product types: “standard, regular” and “physical product” (e.g. book, clothing, etc.) and “standard, nonregular” and “physical product” (e.g. computer, refrigerator, etc.) using the peak-end rule theory for an e-tailer. Design/methodology/approach To know the consumer loyalty for e-fulfillment across the two product types, the partial least square-structural equation modeling approach aided by the SmartPLS 3 tool was used for data analysis as it avoids biases in the parameter estimation in regression analysis. A total of 603 consumer responses through an online and physically administered questionnaire were obtained and were used for the empirical analysis. Findings Results indicate that for standard, nonregular and physical products, all the e-fulfillment components (customization strategy, website quality, distribution strategy, last mile delivery and return management) positively impact consumer loyalty. Except for the customization strategy, for standard regular and physical product types, all other e-fulfillment components positively impact consumer loyalty. Practical implications This study will be helpful to e-tail managers to configure the e-fulfillment components according to product types, thereby increasing consumer loyalty. Originality/value While some e-fulfillment components have been linked to consumer loyalty in literature, there is no study establishing linkages between e-fulfillment as a construct and consumer loyalty across product types. This has implications for decision makers in e-tail as the study provides e-fulfillment strategy customization across product types for achieving consumer loyalty in e-tail, a key marketing metric.
{"title":"Impact of e-fulfillment on consumer loyalty across different product types","authors":"Rohit Titiyal, J. Thakkar, Bhawesh Sah","doi":"10.1108/jabs-10-2021-0410","DOIUrl":"https://doi.org/10.1108/jabs-10-2021-0410","url":null,"abstract":"\u0000Purpose\u0000There is limited literature linking e-fulfillment and product type with postpurchase consumer behavior measures like loyalty, even though there has been a rapid increase in e-tailing. E-fulfillment is defined in literature as a sequence of processes. Each process in this sequence is expected to have a different impact on consumer loyalty across product type. Thus relative importance of e-fulfillment processes leading to consumer loyalty. The purpose of this study is to investigate the impact of e-fulfillment on consumer loyalty across two product types: “standard, regular” and “physical product” (e.g. book, clothing, etc.) and “standard, nonregular” and “physical product” (e.g. computer, refrigerator, etc.) using the peak-end rule theory for an e-tailer.\u0000\u0000\u0000Design/methodology/approach\u0000To know the consumer loyalty for e-fulfillment across the two product types, the partial least square-structural equation modeling approach aided by the SmartPLS 3 tool was used for data analysis as it avoids biases in the parameter estimation in regression analysis. A total of 603 consumer responses through an online and physically administered questionnaire were obtained and were used for the empirical analysis.\u0000\u0000\u0000Findings\u0000Results indicate that for standard, nonregular and physical products, all the e-fulfillment components (customization strategy, website quality, distribution strategy, last mile delivery and return management) positively impact consumer loyalty. Except for the customization strategy, for standard regular and physical product types, all other e-fulfillment components positively impact consumer loyalty.\u0000\u0000\u0000Practical implications\u0000This study will be helpful to e-tail managers to configure the e-fulfillment components according to product types, thereby increasing consumer loyalty.\u0000\u0000\u0000Originality/value\u0000While some e-fulfillment components have been linked to consumer loyalty in literature, there is no study establishing linkages between e-fulfillment as a construct and consumer loyalty across product types. This has implications for decision makers in e-tail as the study provides e-fulfillment strategy customization across product types for achieving consumer loyalty in e-tail, a key marketing metric.\u0000","PeriodicalId":46138,"journal":{"name":"Journal of Asia Business Studies","volume":"1 1","pages":""},"PeriodicalIF":2.9,"publicationDate":"2022-05-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41324046","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-05-17DOI: 10.1108/jabs-11-2021-0452
Ann Cullen, D. Mccornac
Purpose This paper aims to explore the two main viewpoints on Australia’s relationship with Asia; first, the highly visible informed pro-Asia protagonists, and second, pervasive public opinion as informed by history and the Australian self-image. The purpose is to present the polemic internal to Asian Studies and Business Schools currently. This paper postulates that only an (uncomfortable) whole-of-sector introspection would result in an authentic national narrative to drive mutual respect and business between Asia and Australia. Design/methodology/approach The current dismembering of Asian Studies degrees and Asian Business specialisations at Australian universities indicates a waning national support to the production of Asian specialists able to link the Australian economy into the advancing Asian commercial dominance. But such an assessment would not be completely accurate. The authors argue that as an important component of Asian business and economics, understanding the current situation is vital to breathing life back into the Asian Studies and Asian Business Studies disciplines at Australian national universities. Findings This paper concludes that the responsibility for creating specialists should fall to the university sector but is currently defaulting to the business sector. This paper proposes that business schools need to be more active participants in Asian engagement strategies. Thus, Australian universities and disciplines such as Asian Studies and Asian Business must have the academic will and the business support to take up a major role in positive evolution of the Eurocentric elements that currently hold back meaningful engagement. Originality/value This is a current issue that needs to be addressed.
{"title":"Doing business with Asia: the case for Asian business studies engagement in Australian universities","authors":"Ann Cullen, D. Mccornac","doi":"10.1108/jabs-11-2021-0452","DOIUrl":"https://doi.org/10.1108/jabs-11-2021-0452","url":null,"abstract":"\u0000Purpose\u0000This paper aims to explore the two main viewpoints on Australia’s relationship with Asia; first, the highly visible informed pro-Asia protagonists, and second, pervasive public opinion as informed by history and the Australian self-image. The purpose is to present the polemic internal to Asian Studies and Business Schools currently. This paper postulates that only an (uncomfortable) whole-of-sector introspection would result in an authentic national narrative to drive mutual respect and business between Asia and Australia.\u0000\u0000\u0000Design/methodology/approach\u0000The current dismembering of Asian Studies degrees and Asian Business specialisations at Australian universities indicates a waning national support to the production of Asian specialists able to link the Australian economy into the advancing Asian commercial dominance. But such an assessment would not be completely accurate. The authors argue that as an important component of Asian business and economics, understanding the current situation is vital to breathing life back into the Asian Studies and Asian Business Studies disciplines at Australian national universities.\u0000\u0000\u0000Findings\u0000This paper concludes that the responsibility for creating specialists should fall to the university sector but is currently defaulting to the business sector. This paper proposes that business schools need to be more active participants in Asian engagement strategies. Thus, Australian universities and disciplines such as Asian Studies and Asian Business must have the academic will and the business support to take up a major role in positive evolution of the Eurocentric elements that currently hold back meaningful engagement.\u0000\u0000\u0000Originality/value\u0000This is a current issue that needs to be addressed.\u0000","PeriodicalId":46138,"journal":{"name":"Journal of Asia Business Studies","volume":" ","pages":""},"PeriodicalIF":2.9,"publicationDate":"2022-05-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43915632","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-05-09DOI: 10.1108/jabs-10-2021-0442
Dilnaz Muneeb, Haris Aslam, Shahira Abdalla, Naeem Hayat, S. Ahmad
Purpose This paper aims to examine internal market orientation (IMO), potential building capabilities and value realizing capabilities, i.e. dynamic capabilities (DC) as an antecedent of resource recombination in higher education institutions of the United Arab Emirates. Design/methodology/approach Data was collected from 349 faculty members and analyzed using the covariance-based structural equation modeling technique. Findings Results did not support a direct relationship between IMO and resource recombination. However, results did provide support for IMO’s significant impact on potential building and value realizing capabilities. The impact of potential building capabilities on resource recombination was partially supported, whereas the impact of value realizing capabilities on resource recombination was fully supported. Practical implications This study provides guidelines for the higher education managers, especially for the strategic management of its resources. The study also provides a basis for improving internal market policies to remain abreast of DC to succeed in the market. Most significantly, the findings of the study offer guidance toward effective resource planning and innovative management practices. Originality/value This study identifies the essential resources and capabilities framework that guides firms to modify their capabilities in the face of changing environment.
{"title":"Catalyzing resource recombination in higher education through potential building and value realizing capabilities","authors":"Dilnaz Muneeb, Haris Aslam, Shahira Abdalla, Naeem Hayat, S. Ahmad","doi":"10.1108/jabs-10-2021-0442","DOIUrl":"https://doi.org/10.1108/jabs-10-2021-0442","url":null,"abstract":"\u0000Purpose\u0000This paper aims to examine internal market orientation (IMO), potential building capabilities and value realizing capabilities, i.e. dynamic capabilities (DC) as an antecedent of resource recombination in higher education institutions of the United Arab Emirates.\u0000\u0000\u0000Design/methodology/approach\u0000Data was collected from 349 faculty members and analyzed using the covariance-based structural equation modeling technique.\u0000\u0000\u0000Findings\u0000Results did not support a direct relationship between IMO and resource recombination. However, results did provide support for IMO’s significant impact on potential building and value realizing capabilities. The impact of potential building capabilities on resource recombination was partially supported, whereas the impact of value realizing capabilities on resource recombination was fully supported.\u0000\u0000\u0000Practical implications\u0000This study provides guidelines for the higher education managers, especially for the strategic management of its resources. The study also provides a basis for improving internal market policies to remain abreast of DC to succeed in the market. Most significantly, the findings of the study offer guidance toward effective resource planning and innovative management practices.\u0000\u0000\u0000Originality/value\u0000This study identifies the essential resources and capabilities framework that guides firms to modify their capabilities in the face of changing environment.\u0000","PeriodicalId":46138,"journal":{"name":"Journal of Asia Business Studies","volume":" ","pages":""},"PeriodicalIF":2.9,"publicationDate":"2022-05-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45189470","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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