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Spirit at work: a panacea for ethical problems caused by marketing managers’ love of money 工作中的精神:解决营销经理爱财造成的道德问题的灵丹妙药
IF 2.9 Q3 BUSINESS Pub Date : 2024-09-20 DOI: 10.1108/jabs-01-2024-0035
Tariq Hameed Alvi, Samia Tariq, Mian Muhammad Atif, Ilknur Ozturk, Munazza Saeed

Purpose

Limited research has investigated how spirit at work, functioning as a “good barrel,” fosters ethical decision-making (EDM) even in the presence of unethical managerial behavior (“bad apples”). Therefore, this study aims to investigate the spirit at work, a situational variable, as a moderating variable in the relationship between the love of money (LoM), an individual-level factor, and EDM.

Design/methodology/approach

A time-lagged survey of the members of the Marketing Association of Pakistan was conducted. The data were analyzed using partial least square structural equation modeling.

Findings

Adding to much of the existing research, which finds that LoM can influence ethical intention directly, this research finds that LoM influences ethical intention only through ethical judgment. Moreover, the spirit at work tempers the negative relationship between LoM and ethical judgment, thereby mitigating LoM’s detrimental effects not only on ethical judgment but also its downstream effects on ethical intention.

Practical implications

Organizations, by planting the seeds of spirit at work, can institutionalize good barrels, which can alleviate the negative effects of the marketing managers’ LoM, the root cause of unethical behavior. This way, this study establishes a business case for spirit at work.

Originality/value

The novelty of this study is the development and investigation of a holistic conceptual framework for EDM of marketing professionals that incorporates LoM as an antecedent, ethical judgment as an underlying mechanism, ethical intention as an outcome variable and spirit at work as a boundary condition.

研究目的:即使存在不道德的管理行为("坏苹果"),作为 "好木桶 "的工作精神如何促进道德决策(EDM),这方面的研究还很有限。因此,本研究旨在调查工作精神这一情境变量在爱财(LoM)这一个人层面因素与伦理决策之间关系中的调节变量。本研究发现,LoM 仅通过道德判断来影响道德意向,而现有研究大多认为 LoM 可直接影响道德意向。实践意义组织通过在工作中播撒精神的种子,可以将良好的行为规范制度化,从而减轻营销经理的 LoM(不道德行为的根源)所带来的负面影响。原创性/价值本研究的新颖之处在于为营销专业人员的职业道德管理(EDM)建立了一个整体概念框架,该框架将 LoM 作为前因,将道德判断作为潜在机制,将道德意向作为结果变量,将工作精神作为边界条件。
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引用次数: 0
Understanding the drivers of innovative work behaviour among millennial employees in India’s IT sector: some exploratory research findings 了解印度 IT 行业千禧一代员工创新工作行为的驱动因素:一些探索性研究结果
IF 2.9 Q3 BUSINESS Pub Date : 2024-09-12 DOI: 10.1108/jabs-02-2024-0089
Biswajit Behera, Rajeev Kumar Panda, Binita Tiwari, Akriti Chaubey

Purpose

The study aims to develop a hierarchical model for innovative work behaviour (IWB) that can capture the complex associations among the factors contributing to IWB within the information technology (IT) sector. To accomplish this, the authors rely on an abductive approach using a graph theoretic model, often called interpretive structural modelling (ISM).

Design/methodology/approach

After conducting an in-depth literature review and using the Delphi method, the authors identified 12 factors (11 enablers and IWB as an outcome). The authors collected data through the Delphi approach by sending the questionnaire to 11 experts from academia and the IT sector who have extensive experience and knowledge relevant to the study. The authors then used the ISM method to analyse the relationships among these factors and understand their driving forces.

Findings

Based on the ISM model and the Matrice d'Impacts Croisés Multiplication Appliquée à un Classement analysis, the authors have identified that inclusive leadership, proactive personality and knowledge creation ability are the variables with strong driving power but weak dependence. Conversely, IWB has strong dependence but weak driving power. These findings suggest that to foster IWB, the organisation should prioritise inclusive leadership, proactive personality and knowledge-creation ability to succeed in challenging times. The study’s findings contribute to the social exchange theory, which explains IWB in a dynamic setting. Additionally, the study helps address the significant concerns that most IT companies face during times of crisis.

Practical implications

The study provides valuable guidance for managers and policymakers who are grappling with the challenges of improving IWB in the IT sector. This study is particularly relevant as the industry is currently navigating an economic recession and facing intense competition from other tech companies launching new products and services.

Originality/value

This research holds great significance for top executives, line managers and policymakers in the IT industry. It sheds light on the relevance and importance of various factors facilitating millennials' IWB.

目的本研究旨在为创新工作行为(IWB)建立一个层次模型,该模型可以捕捉到信息技术(IT)领域内导致创新工作行为的各种因素之间的复杂关联。为了实现这一目标,作者采用了图形理论模型(通常称为解释性结构建模 (ISM))的归纳法。在进行了深入的文献综述并使用德尔菲法之后,作者确定了 12 个因素(11 个促进因素和作为结果的 IWB)。作者通过德尔菲法收集数据,向来自学术界和 IT 行业的 11 位专家发送了调查问卷,这些专家拥有与本研究相关的丰富经验和知识。研究结果基于 ISM 模型和 Matrice d'Impacts Croisés Multiplication Appliquée à un Classement 分析,作者发现包容性领导力、积极主动的个性和知识创造能力是驱动力强但依赖性弱的变量。相反,IWB 的依赖性强,但驱动力弱。这些研究结果表明,要培养 IWB,组织应优先考虑包容性领导力、积极主动的个性和知识创造能力,这样才能在充满挑战的时代取得成功。研究结果为社会交换理论做出了贡献,该理论解释了动态环境中的 IWB。此外,本研究还有助于解决大多数 IT 公司在危机时期所面临的重大问题。 本研究为正在努力应对改善 IT 行业综合工作流程挑战的管理者和决策者提供了宝贵的指导。由于该行业目前正处于经济衰退时期,并面临着其他科技公司推出新产品和服务的激烈竞争,因此本研究具有特别重要的意义。它揭示了促进千禧一代使用 IWB 的各种因素的相关性和重要性。
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引用次数: 0
When Japanese ‘omotenashi’ care fails in intercultural situations: an autoethnographic account of dynamics of thorny disharmony 当日本的 "omotenashi "护理在跨文化环境中失效时:对棘手的不和谐动态的自我民族志描述
IF 2.9 Q3 BUSINESS Pub Date : 2024-09-09 DOI: 10.1108/jabs-03-2024-0136
Ashok Ashta, Peter Stokes

Purpose

“Omotenashi” has become a buzzword denoting the Japanese ethic for excellence in customer care. However, while there is an emerging body of research on the spirit of the provider side, nevertheless, the customer care experiences from the beneficiary perspective – especially the dynamics that manifest when such care fails – remain undercommented. Thus, the purpose of this paper is to identify critical dynamics of how unexpected thorny disharmony might manifest in instances of customer care failure, with a focus on customer service and intercultural lived experiences. In doing so it challenges a prevailing and dominant view of flawless Japanese customer care – Omotenashi.

Design/methodology/approach

Drawing on a multi-disciplinary approach the current research proposes a conceptual model and uses autoethnography to offer insights at the individual level unit of analysis.

Findings

The findings break ground towards innovative understanding of customer care failure dynamics, by considering intercultural situations.

Research limitations/implications

By express design and paradigm, the research is limited to subjective interpretivism. The paper offers important implications for understanding customer beneficiary experience, especially to nuance and challenge the current hegemonic view of the positive nature of Japanese “Omotenashi” customer care in extant literature.

Practical implications

The findings have important practical implications for customer care managers. The paper aims to prompt a pause for thought, a warning of a drift towards organizational self-satisfaction and back slapping in relation to customer care and makes a call for a return to consider the holistic customer experience in the Japanese and inter-cultural contexts.

Social implications

It can be argued that there appears to be a tendency in some quarters to massage and manipulate broader society by pointing to the positive. However, marketing scholars are aware that raising customer expectations in this way can magnify backlash when disconfirmation occurs. This study lends support to the notion that there may be a need to temper expectations and hype in customer relation contexts. This is predicated on the observation that individual – and, therefore, beneficiary – experience is unique, that uniqueness may be accentuated in intercultural situations.

Originality/value

The paper nuances the general positively portrayed aspects of Omotenashi by curating insights into when care fails. It addresses the paucity of lived experience accounts of the beneficiary experience of Japanese Omotenashi care in intercultural situations.

目的 "Omotenashi "已成为一个流行词,代表着日本人追求卓越的客户服务精神。然而,尽管有关提供方精神的研究成果不断涌现,但从受益方角度出发的客户服务体验--尤其是当这种服务失败时的动态表现--仍然鲜有人问津。因此,本文的目的是找出客户服务失败时如何表现出意想不到的棘手不和谐的关键动态,重点关注客户服务和跨文化生活体验。研究限制/影响通过明确的设计和范式,本研究仅限于主观解释主义。本文为理解客户受益体验提供了重要启示,尤其是对目前现有文献中关于日本 "Omotenashi "客户关怀的积极性质的霸权观点提出了细微差别和挑战。本文旨在引起人们的深思,警示在客户服务方面组织自我满足和自打嘴巴的倾向,并呼吁在日本和跨文化背景下重新考虑全面的客户体验。社会影响可以说,某些方面似乎倾向于通过指出积极因素来按摩和操纵更广泛的社会。然而,营销学者们也意识到,以这种方式提高顾客的期望值可能会在不确定因素出现时加大反弹。本研究支持这样一种观点,即在客户关系中,可能需要缓和期望和炒作。其前提是观察到个人--因此也是受益人--的经历是独特的,这种独特性在跨文化环境中可能会更加突出。本文探讨了在跨文化情况下,日本 "Omotenashi "护理的受益人的生活经验描述很少的问题。
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引用次数: 0
Breaking barriers: unveiling motivations, challenges and policy recommendations for women’s entrepreneurship in Vietnam 打破障碍:揭示越南妇女创业的动机、挑战和政策建议
IF 2.9 Q3 BUSINESS Pub Date : 2024-08-28 DOI: 10.1108/jabs-03-2024-0127
Ioannis Christodoulou, Moustafa Haj Youssef, Jahangir Wasim, Tam Thi Thanh Phan, Robert Reinhardt, Bao Ngoc Nguyen

Purpose

This study aims to explore the impact of social, financial and institutional factors on women’s entrepreneurship in Vietnam, emphasizing motivation’s role in addressing challenges. Women’s entrepreneurship holds economic significance, driving local economies and creating opportunities. Government efforts to support women entrepreneurs have increased, but research on this in developing economies, especially in Vietnam, is limited.

Design/methodology/approach

The paper investigates women’s entrepreneurship in Vietnam, examining social, financial and institutional influences and emphasizing motivation in overcoming challenges. Using a qualitative approach, it conducts in-depth interviews with 28 female entrepreneurs, analyzing data thematically. Methodologically, the study uses purposive sampling, triangulation and member checking to enhance credibility.

Findings

Findings reveal key motivations like financial incentives, self-achievement and social impact. These motivations empower women to overcome financial constraints, skill gaps, limited support and societal perceptions. This research guides women entrepreneurs to enhance success through learning, persistence, skill development and self-awareness.

Originality/value

This paper presents a novel exploration into women’s entrepreneurship in Vietnam, offering original insights into the interplay of social, financial and institutional factors, with a spotlight on motivational drivers. It provides unique perspectives on their motivations, challenges and support mechanisms. The study’s contribution lies in its comprehensive understanding of women’s entrepreneurship dynamics in a developing economy like Vietnam, offering valuable insights for policymakers, practitioners and academics alike. Its originality lies in its holistic approach and nuanced examination, enriching the discourse on women’s entrepreneurship in emerging

目的 本研究旨在探讨社会、金融和制度因素对越南妇女创业的影响,强调激励在应对挑战中的 作用。妇女创业具有重要的经济意义,可推动当地经济发展并创造机会。政府加大了对女性创业者的支持力度,但在发展中经济体,尤其是越南,这方面的研究十分有限。本文采用定性方法,对 28 名女企业家进行了深入访谈,并对数据进行了专题分析。研究结果研究结果揭示了经济激励、自我成就和社会影响等关键动机。这些动机增强了妇女克服财务限制、技能差距、有限支持和社会观念的能力。本研究指导女性创业者通过学习、坚持、技能发展和自我意识来提高成功率。 原创性/价值 本文对越南女性创业进行了新颖的探索,对社会、金融和制度因素的相互作用提出了独到的见解,并重点关注了动机驱动因素。它对妇女创业的动机、挑战和支持机制提供了独特的视角。本研究的贡献在于全面了解了越南这样一个发展中经济体的妇女创业动态,为政策制定者、从业者和学者提供了宝贵的见解。本研究的独创性在于其全面的方法和细致入微的研究,丰富了有关新兴国家妇女创业的论述。
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引用次数: 0
The effects of knowledge sharing, self-efficacy and performance: does initiation of structure leadership matter? 知识共享、自我效能和绩效的影响:结构领导的启动是否重要?
IF 2.9 Q3 BUSINESS Pub Date : 2024-07-08 DOI: 10.1108/jabs-07-2023-0274
Frida Fanani Rohma, Farah Ramadhani Khoirunnisa

Purpose

This study aims to examine the mediating effect of self-efficacy on the knowledge sharing and management accountant performance relationship. In addition, it also investigates the moderating effect of initiating structure leadership (IS-leadership style) on the relationship between self-efficacy and management accountant performance. In the literature, there is a reciprocal relationship between environmental, cognitive and personal factors, making self-efficacy unable to be maintained without environmental support, which in this research is captured through the construct of leadership style.

Design/methodology/approach

This study uses a quantitative methodology with a self-administration survey. This research involved 100 management accountants in Indonesia. Regression Macro Process carried out data analysis.

Findings

The findings of this study indicate that knowledge sharing in cognitive psychology encourages increased self-efficacy, which has an impact on improving management accountant performance. Self-efficacy mediates the effect of knowledge sharing on management accountant performance. The existence of induced environmental factors in the form of IS-leadership style has the potential to weaken the impact of self-efficacy on management accountant performance.

Practical implications

This study provides recommendations to companies, especially the human resources division, to consider individual psychological factors in the recruitment process. Thus, companies can carry out preventive control to manage management accountant performance behavior.

Originality/value

This study provides new empirical evidence for reducing the overlap between knowledge sharing and performance by applying personal, organizational and environmental factors simultaneously. This study also enriches knowledge-sharing literature on performance from a social cognitive perspective.

目的 本研究旨在探讨自我效能对知识共享与管理会计绩效关系的中介效应。此外,本研究还探讨了启动式结构领导(IS-领导风格)对自我效能感与管理会计绩效之间关系的调节作用。在文献中,环境因素、认知因素和个人因素之间存在相互影响的关系,使得自我效能感的维持离不开环境的支持,而在本研究中,环境的支持是通过领导风格这一结构来实现的。本研究涉及印度尼西亚的 100 名管理会计师。研究结果本研究结果表明,认知心理学中的知识共享鼓励提高自我效能感,而自我效能感对提高管理会计师的绩效有影响。自我效能感是知识共享对管理会计绩效影响的中介。以信息系统领导风格为形式的诱导性环境因素的存在有可能削弱自我效能感对管理会计绩效的影响。原创性/价值本研究为同时应用个人、组织和环境因素来减少知识共享与绩效之间的重叠提供了新的实证证据。本研究还从社会认知的角度丰富了有关绩效的知识共享文献。
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引用次数: 0
Empowering innovative work behaviors: unfolding the contextual, personal and behavioral spectrum 增强创新工作行为的能力:展开情境、个人和行为的范围
IF 2.9 Q3 BUSINESS Pub Date : 2024-07-02 DOI: 10.1108/jabs-09-2023-0380
Farhan Mehboob, Raheela Haque

Purpose

This study aims to investigate the impact of empowering leadership (EL) on employee innovative work behavior (IWB), using an interactionist perspective on creativity and conservation of resources theory. Following the premise, the study unravels the mediating role of job crafting (JC) and creative self-efficacy (CSE) as a boundary condition that likely triggers and facilitates this process.

Design/methodology/approach

Using a dyadic cross-sectional design, this study focuses on academic staff at four universities in Pakistan. Participants were surveyed, and questionnaires were distributed to collect data pertaining to accomplish the study objectives.

Findings

The study results reveal that JC plays a pivotal role as an intervening factor in establishing the connection between EL and employees’ IWB. This implies that EL likely promotes employees’ JC behavior, thus contributing to a greater manifestation of innovative behaviors at work. Furthermore, this interplay is further enhanced by using CSE as a moderator.

Originality/value

This study accentuates the importance of JC in eliciting the mechanism which effectively channelizes and translates the impact of EL on IWB. It also offers the valuable and fresh perspective on the conditions favoring the innovative behaviors at work.

目的 本研究旨在从创造力和资源保护理论的互动主义视角出发,探讨授权型领导(EL)对员工创新工作行为(IWB)的影响。在此前提下,本研究揭示了工作设计(JC)和创造性自我效能感(CSE)的中介作用,它们是可能触发和促进这一过程的边界条件。设计/方法/途径本研究采用二元交叉设计,以巴基斯坦四所大学的学术人员为研究对象。研究结果研究结果表明,JC 在建立 EL 与员工 IWB 之间的联系方面起着关键的干预作用。这意味着,EL 有可能促进员工的 JC 行为,从而有助于在工作中更好地体现创新行为。此外,通过使用 CSE 作为调节因子,这种相互作用得到了进一步加强。原创性/价值这项研究强调了 JC 在激发机制方面的重要性,这种机制可以有效地引导和转化 EL 对 IWB 的影响。它还提供了一个有价值的、全新的视角,来探讨有利于工作中创新行为的条件。
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引用次数: 0
Examining the interplay between managerial ties, dynamic capabilities and innovation climate in driving balanced and combined ambidextrous innovation 研究管理关系、动态能力和创新氛围在推动平衡创新和组合创新中的相互作用
IF 2.9 Q3 BUSINESS Pub Date : 2024-06-20 DOI: 10.1108/jabs-10-2023-0407
Bader Alhammadi, Khalizani Khalid, Syed Zamberi Ahmad, Ross Davidson

Purpose

This paper aims to adopt the dynamic capabilities view to investigate the relationship between managerial ties (i.e. business and political ties), dynamic capabilities and innovation climate on ambidextrous innovation (i.e. balanced and combined ambidextrous innovation), in the renewable and sustainable energy context. It also examines the mediating effects of dynamic capabilities between managerial ties and ambidextrous innovation (i.e. balanced and combined ambidextrous innovation), and moderating effects between dynamic capabilities and ambidextrous innovation relationships.

Design/methodology/approach

Multilevel analyses conducted using AMOS 26 on 288 employees working in 47 UAE energy firms.

Findings

Results found that business ties influences balanced and combined ambidextrous innovation indirectly, whereas political ties only impact combined ambidextrous innovation indirectly through dynamic capabilities. Dynamic capabilities insignificantly mediated managerial ties–ambidextrous innovation and political ties–balanced ambidextrous innovation relationships, with stronger indirect effect on combined than on the balanced dimension. Findings also indicate that innovation climate is the crucial moderator between dynamic compatibilities and ambidextrous innovation, as well as balanced and combined ambidextrous innovation, with stronger effect on balanced dimension than the combined.

Originality/value

This study addresses recent calls by highlighting the role of dynamic capabilities, an important yet underexplored organizational capabilities in the innovation and ambidexterity literature. Also, this study advances insight into how balanced and combined exploration–exploitation innovation and dynamic capabilities are connected and enhances the understanding into how organizational factors stimulate dynamic capabilities leading to superior innovation.

目的 本文旨在采用动态能力观点,研究在可再生和可持续能源背景下,管理关系(即商业关系和政治关系)、动态能力和创新氛围对双向创新(即平衡和组合双向创新)的影响。研究还考察了动态能力在管理关系与混合创新(即平衡混合创新)之间的中介效应,以及动态能力与混合创新关系之间的调节效应。研究结果发现,商业关系间接影响平衡混合创新,而政治关系仅通过动态能力间接影响混合创新。动态能力对管理联系-混合创新和政治联系-平衡混合创新关系的中介作用不明显,对综合创新的间接影响强于对平衡创新的间接影响。研究结果还表明,创新氛围是动态兼容性与兼容性创新、平衡兼容性创新与综合兼容性创新之间的关键调节因素,对平衡维度的影响强于对综合维度的影响。此外,本研究还深入探讨了平衡创新和探索-开发组合创新与动态能力之间的联系,并加深了人们对组织因素如何激发动态能力以实现卓越创新的理解。
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引用次数: 0
Tell me more: examining consumer perception and behavior toward animal welfare certification labels in Japan 告诉我更多:研究日本消费者对动物福利认证标签的认知和行为
IF 2.9 Q3 BUSINESS Pub Date : 2024-06-18 DOI: 10.1108/jabs-07-2023-0255
Nozomi Toyota, Caroline S.L. Tan

Purpose

The purpose of this paper is to examine the factors that influence Japanese consumer purchase intention toward products bearing animal welfare (AW) certification labels.

Design/methodology/approach

A conceptual model was developed with the constructs of informativeness, trust, consumer perception, health consciousness, moral norms and purchase intention and tested using a sample of 513 Japanese consumers. Data were collected using an online panel with the direct effects analyzed using regression while the mediation analysis was performed using Hayes PROCESS macro.

Findings

The findings have confirmed that informativeness, consumer perception and trust contribute to consumer purchase intention of products with AW certification labels. Moral norm has a significant indirect effect on the relationship between consumer perception and intention to purchase. However, health consciousness did not demonstrate any indirect effect on the relationship between consumer perception and intention to purchase.

Originality/value

This study contributes significantly to our understanding of Japanese consumers' perception toward AW certification labels, especially considering the limited discussion surrounding this topic in Japan. By highlighting the importance of informativeness, it sheds light on how enhancing consumer knowledge can potentially boost the demand for AW foods. Moreover, it challenges the conventional belief in the impact of health consciousness and consumer behavioral intention, thereby expanding the discourse on the role of health consciousness in consumer choices. Through this exploration, the study not only enhances consistency in discussing consumer behavior but also strengthens the coherence and argumentation of the research findings.

本文旨在研究影响日本消费者对带有动物福利(AW)认证标签的产品的购买意向的因素。设计/方法/途径本文建立了一个概念模型,包括信息量、信任、消费者感知、健康意识、道德规范和购买意向,并使用 513 个日本消费者样本进行了测试。研究结果研究结果证实,信息量、消费者感知和信任有助于消费者购买带有 AW 认证标签的产品。道德规范对消费者感知和购买意向之间的关系有明显的间接影响。原创性/价值这项研究大大有助于我们了解日本消费者对 AW 认证标签的看法,尤其是考虑到在日本围绕这一话题的讨论还很有限。通过强调信息量的重要性,本研究揭示了增强消费者知识如何能够潜在地促进对 AW 食品的需求。此外,它还挑战了关于健康意识和消费者行为意向影响的传统观念,从而拓展了关于健康意识在消费者选择中的作用的讨论。通过这一探索,本研究不仅增强了讨论消费者行为的一致性,还加强了研究成果的连贯性和论证性。
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引用次数: 0
Unraveling influential factors shaping employee cybersecurity behaviors: an empirical investigation of public servants in Vietnam 揭示影响员工网络安全行为的因素:对越南公务员的实证调查
IF 2.9 Q3 BUSINESS Pub Date : 2024-06-06 DOI: 10.1108/jabs-01-2024-0058
Dien Van Tran, Phuong Van Nguyen, Demetris Vrontis, Sam Thi Ngoc Nguyen, Phuong Uyen Dinh

Purpose

Government employees must comply with policies on information security regulations, online security practices, social networking usage, internet addiction, online cyberthreats and other related habits. These activities are considered cybersecurity behaviors. Government social media (GSM) accounts are increasingly used to educate employees about cybersecurity risks. To support the effectiveness of cybersecurity practices in government organizations, the purpose of this study is to investigate the impacts of GSM and organizational policy compliance on employees’ cybersecurity awareness, motivation and behaviors.

Design/methodology/approach

Data were obtained by administering a questionnaire survey to public personnel in Vietnam. A total of 330 valid responses were obtained, and the research hypotheses were tested using partial least squares–structural equation modeling.

Findings

First, cybersecurity awareness enhances information protection motivation and employee protective behavior. Second, GSM has positive impacts on cybersecurity knowledge and information protection motivation. Third, there is a strong positive association between information protection motivation and employee protective behavior. Finally, while organizational compliance significantly increases cybersecurity awareness, its impact on employee protective behavior is ind irect.

Originality/value

This research enhances the literature on the behavioral dimension of cybersecurity. The primary objective of this study is to assess the influence of cybersecurity awareness on protective behaviors rather than intents and attitudes alone. Furthermore, this research integrates protection motivation theory and cultivation theory to provide a more thorough assessment of cybersecurity awareness and protective behavior. By investigating the impact of GSM on the level of cybersecurity awareness among employees within government organizations, this study provides valuable insights into the efficacy of recent governmental initiatives aimed at fostering cybersecurity.

目的政府雇员必须遵守有关信息安全法规、在线安全实践、社交网络使用、网瘾、在线网络威胁及其他相关习惯的政策。这些活动被视为网络安全行为。政府社交媒体 (GSM) 账户越来越多地用于对员工进行网络安全风险教育。为了支持政府组织网络安全实践的有效性,本研究旨在调查 GSM 和组织政策合规性对员工网络安全意识、动机和行为的影响。研究结果首先,网络安全意识提高了员工的信息保护动机和保护行为。第二,全球移动通信系统对网络安全知识和信息保护动机有积极影响。第三,信息保护动机与员工保护行为之间有很强的正相关性。最后,虽然组织合规性能明显提高网络安全意识,但其对员工保护行为的影响是不直接的。本研究的主要目的是评估网络安全意识对保护行为的影响,而不仅仅是意图和态度。此外,本研究还整合了保护动机理论和培养理论,以便对网络安全意识和保护行为进行更全面的评估。通过调查全球移动通信系统对政府组织内员工网络安全意识水平的影响,本研究为近期旨在促进网络安全的政府举措的有效性提供了宝贵的见解。
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引用次数: 0
Navigating diversity: identity perceptions and workplace dynamics 驾驭多样性:身份认知与工作场所动态
IF 2.9 Q3 BUSINESS Pub Date : 2024-05-31 DOI: 10.1108/jabs-09-2023-0367
Fareed ud din Qureshi

Purpose

This study aims to investigate the impact of dissimilarity perceptions, specifically related to religious identity and socioeconomic class, on identity disclosure behavior within the workplace. It also explores the relationship between disclosure behavior and perceptions of workplace ostracism. The study further examines the moderating roles of psychological safety climate and diversity-focused human resource (HR) practices in these dynamics.

Design/methodology/approach

Using quantitative methods, this confirmatory study analyzes the relationships between dissimilarity perceptions, identity disclosure behavior, workplace ostracism perceptions, psychological safety climate and diversity-focused HR policies. Hypotheses are tested to understand the effects of these variables in the workplace context.

Findings

The findings reveal that subjective dissimilarity perceptions are negatively associated with identity disclosure behavior. In addition, disclosure behavior is positively linked to perceptions of workplace ostracism. Surprisingly, the study finds that the psychological safety climate moderates the relationship between dissimilarity perceptions and identity disclosure behavior, showing a positive relationship when psychological safety climate perceptions are high. Furthermore, perceptions of diversity-focused HR policies moderate the relationship between disclosure behavior and perceptions of workplace ostracism, indicating a weakened relationship when diversity-focused HR practices are perceived as stronger.

Originality/value

This study contributes to the understanding of workplace diversity, inclusion and management by emphasizing the role of subjective dissimilarity perceptions, identity disclosure behavior and workplace ostracism. It explores the moderating influence of psychological safety climate and diversity-focused HR practices, offering valuable insights for both theory and practical strategies in the context of diversity management.

目的 本研究旨在调查异质性认知(特别是与宗教身份和社会经济阶层相关的异质性认知)对工作场所身份披露行为的影响。研究还探讨了披露行为与工作场所排斥感之间的关系。本研究进一步探讨了心理安全氛围和以多元化为重点的人力资源(HR)实践在这些动态变化中的调节作用。设计/方法/途径本确认性研究采用定量方法,分析了异质性认知、身份披露行为、工作场所排斥感、心理安全氛围和以多元化为重点的人力资源政策之间的关系。研究结果表明,主观差异感与身份披露行为呈负相关。此外,身份披露行为与职场排斥感呈正相关。令人惊讶的是,研究发现心理安全氛围调节了异质性感知与身份披露行为之间的关系,当心理安全氛围感知较高时,两者之间呈现正相关。此外,对以多元化为重点的人力资源政策的认知会调节披露行为与职场排斥认知之间的关系,表明当以多元化为重点的人力资源实践被认为更强时,两者之间的关系会减弱。 原创性/价值 本研究通过强调主观异质性认知、身份披露行为和职场排斥的作用,有助于理解职场多元化、包容性和管理。它探讨了心理安全氛围和注重多样性的人力资源实践的调节作用,为多样性管理的理论和实践策略提供了宝贵的见解。
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引用次数: 0
期刊
Journal of Asia Business Studies
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