Pub Date : 2022-11-13DOI: 10.1057/s41264-022-00191-8
A. Tegambwage, Pendo Shukrani Kasoga
{"title":"Relationship quality and customer loyalty in the Tanzanian microfinance sector","authors":"A. Tegambwage, Pendo Shukrani Kasoga","doi":"10.1057/s41264-022-00191-8","DOIUrl":"https://doi.org/10.1057/s41264-022-00191-8","url":null,"abstract":"","PeriodicalId":46310,"journal":{"name":"Journal of Financial Services Marketing","volume":"1 1","pages":""},"PeriodicalIF":3.0,"publicationDate":"2022-11-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"58501614","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-11-04DOI: 10.1057/s41264-022-00190-9
Nurul Fazleen Mohd Zariman, N. Humaidi, Muhammad Hafiz Abd Rashid
{"title":"Mobile commerce applications service quality in enhancing customer loyalty intention: mediating role of customer satisfaction","authors":"Nurul Fazleen Mohd Zariman, N. Humaidi, Muhammad Hafiz Abd Rashid","doi":"10.1057/s41264-022-00190-9","DOIUrl":"https://doi.org/10.1057/s41264-022-00190-9","url":null,"abstract":"","PeriodicalId":46310,"journal":{"name":"Journal of Financial Services Marketing","volume":" ","pages":"1 - 15"},"PeriodicalIF":3.0,"publicationDate":"2022-11-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49336440","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-10-29DOI: 10.1057/s41264-022-00189-2
Maryam Zidehsaraei, R. Esmaeilpour, Mohsen Akbari
{"title":"The effects of similarity of values, religious values, and empathy on bank commitment to CSR and customers’ internal and behavioral responses: evidence from Guilan Province in Iran","authors":"Maryam Zidehsaraei, R. Esmaeilpour, Mohsen Akbari","doi":"10.1057/s41264-022-00189-2","DOIUrl":"https://doi.org/10.1057/s41264-022-00189-2","url":null,"abstract":"","PeriodicalId":46310,"journal":{"name":"Journal of Financial Services Marketing","volume":" ","pages":""},"PeriodicalIF":3.0,"publicationDate":"2022-10-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46420245","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-10-16DOI: 10.1057/s41264-022-00188-3
P. Ezeh
{"title":"Predictors of Islamic banking adoption among Muslim customers in Nigeria","authors":"P. Ezeh","doi":"10.1057/s41264-022-00188-3","DOIUrl":"https://doi.org/10.1057/s41264-022-00188-3","url":null,"abstract":"","PeriodicalId":46310,"journal":{"name":"Journal of Financial Services Marketing","volume":" ","pages":""},"PeriodicalIF":3.0,"publicationDate":"2022-10-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47835070","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-10-03DOI: 10.1057/s41264-022-00183-8
U. Lone, S. Bhat
{"title":"Impact of financial literacy on financial well-being: a mediational role of financial self-efficacy","authors":"U. Lone, S. Bhat","doi":"10.1057/s41264-022-00183-8","DOIUrl":"https://doi.org/10.1057/s41264-022-00183-8","url":null,"abstract":"","PeriodicalId":46310,"journal":{"name":"Journal of Financial Services Marketing","volume":"1 1","pages":"1 - 16"},"PeriodicalIF":3.0,"publicationDate":"2022-10-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42259783","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-09-28DOI: 10.1057/s41264-022-00181-w
Bikramjit Rishi, Dilip Kumar Mallick, Atul Shiva
{"title":"Examining the dynamics leading towards credit card usage attitude: an empirical investigation using importance performance map analysis","authors":"Bikramjit Rishi, Dilip Kumar Mallick, Atul Shiva","doi":"10.1057/s41264-022-00181-w","DOIUrl":"https://doi.org/10.1057/s41264-022-00181-w","url":null,"abstract":"","PeriodicalId":46310,"journal":{"name":"Journal of Financial Services Marketing","volume":" ","pages":""},"PeriodicalIF":3.0,"publicationDate":"2022-09-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49628465","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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