Pub Date : 2023-02-28DOI: 10.1057/s41264-023-00216-w
Raed Ibrahim Mohamad Ibrahim, Pelin Bayram
{"title":"The effect of customer engagement on customer loyalty: indication from the insurance industry in Jordan","authors":"Raed Ibrahim Mohamad Ibrahim, Pelin Bayram","doi":"10.1057/s41264-023-00216-w","DOIUrl":"https://doi.org/10.1057/s41264-023-00216-w","url":null,"abstract":"","PeriodicalId":46310,"journal":{"name":"Journal of Financial Services Marketing","volume":" ","pages":"1-17"},"PeriodicalIF":3.0,"publicationDate":"2023-02-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45698203","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-02-17DOI: 10.1057/s41264-023-00211-1
Ilaria Dalla Pozza
{"title":"Creating customer value through omnichannel service delivery: a study of the French insurance market","authors":"Ilaria Dalla Pozza","doi":"10.1057/s41264-023-00211-1","DOIUrl":"https://doi.org/10.1057/s41264-023-00211-1","url":null,"abstract":"","PeriodicalId":46310,"journal":{"name":"Journal of Financial Services Marketing","volume":" ","pages":"1-14"},"PeriodicalIF":3.0,"publicationDate":"2023-02-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48130241","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-30DOI: 10.1057/s41264-023-00210-2
Faten Baklouti, Fayçal Boukamcha
{"title":"Consumer resistance to internet banking services: implications for the innovation resistance theory","authors":"Faten Baklouti, Fayçal Boukamcha","doi":"10.1057/s41264-023-00210-2","DOIUrl":"https://doi.org/10.1057/s41264-023-00210-2","url":null,"abstract":"","PeriodicalId":46310,"journal":{"name":"Journal of Financial Services Marketing","volume":"1 1","pages":"1-13"},"PeriodicalIF":3.0,"publicationDate":"2023-01-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43971618","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-25DOI: 10.1057/s41264-023-00209-9
Dipti Saraf, Narayan Baser
{"title":"Influence of fear on purchase of health insurance","authors":"Dipti Saraf, Narayan Baser","doi":"10.1057/s41264-023-00209-9","DOIUrl":"https://doi.org/10.1057/s41264-023-00209-9","url":null,"abstract":"","PeriodicalId":46310,"journal":{"name":"Journal of Financial Services Marketing","volume":"1 1","pages":"1 - 10"},"PeriodicalIF":3.0,"publicationDate":"2023-01-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43439855","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-24DOI: 10.1057/s41264-023-00208-w
Collins Kankam-Kwarteng, G. Donkor, F. Osei, Ofosu Amofah
{"title":"Do corporate social responsibility and corporate image influence performance of the financial sector?","authors":"Collins Kankam-Kwarteng, G. Donkor, F. Osei, Ofosu Amofah","doi":"10.1057/s41264-023-00208-w","DOIUrl":"https://doi.org/10.1057/s41264-023-00208-w","url":null,"abstract":"","PeriodicalId":46310,"journal":{"name":"Journal of Financial Services Marketing","volume":"1 1","pages":"1-12"},"PeriodicalIF":3.0,"publicationDate":"2023-01-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43401608","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-16DOI: 10.1057/s41264-022-00205-5
N. Ellili
{"title":"Correction to: Is there any association between FinTech and sustainability? Evidence from bibliometric review and content analysis","authors":"N. Ellili","doi":"10.1057/s41264-022-00205-5","DOIUrl":"https://doi.org/10.1057/s41264-022-00205-5","url":null,"abstract":"","PeriodicalId":46310,"journal":{"name":"Journal of Financial Services Marketing","volume":" ","pages":""},"PeriodicalIF":3.0,"publicationDate":"2023-01-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44680949","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-06DOI: 10.1057/s41264-022-00197-2
Md. Al Amin, Abureza M. Muzareba, Imtiaz Uddin Chowdhury, M. Khondkar
{"title":"Understanding e-satisfaction, continuance intention, and e-loyalty toward mobile payment application during COVID-19: an investigation using the electronic technology continuance model","authors":"Md. Al Amin, Abureza M. Muzareba, Imtiaz Uddin Chowdhury, M. Khondkar","doi":"10.1057/s41264-022-00197-2","DOIUrl":"https://doi.org/10.1057/s41264-022-00197-2","url":null,"abstract":"","PeriodicalId":46310,"journal":{"name":"Journal of Financial Services Marketing","volume":"1 1","pages":"1 - 23"},"PeriodicalIF":3.0,"publicationDate":"2023-01-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44050749","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-06DOI: 10.1057/s41264-022-00203-7
Nidhi Agarwala, Sudarshan Maity, T. N. Sahu
{"title":"Efficiency of Indian banks in fostering financial inclusion: an emerging economy perspective","authors":"Nidhi Agarwala, Sudarshan Maity, T. N. Sahu","doi":"10.1057/s41264-022-00203-7","DOIUrl":"https://doi.org/10.1057/s41264-022-00203-7","url":null,"abstract":"","PeriodicalId":46310,"journal":{"name":"Journal of Financial Services Marketing","volume":"1 1","pages":"1 - 13"},"PeriodicalIF":3.0,"publicationDate":"2023-01-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42485219","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-03DOI: 10.1057/s41264-022-00207-3
Shirie Pui Shan Ho, Matthew Yau Choi Chow
{"title":"The role of artificial intelligence in consumers’ brand preference for retail banks in Hong Kong","authors":"Shirie Pui Shan Ho, Matthew Yau Choi Chow","doi":"10.1057/s41264-022-00207-3","DOIUrl":"https://doi.org/10.1057/s41264-022-00207-3","url":null,"abstract":"","PeriodicalId":46310,"journal":{"name":"Journal of Financial Services Marketing","volume":" ","pages":"1 - 14"},"PeriodicalIF":3.0,"publicationDate":"2023-01-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44575283","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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