Pub Date : 2023-05-17DOI: 10.1057/s41264-023-00232-w
N. Ellili, Haitham Nobanee, A. Alodat, Mehroz Nida Dilshad, Sabiha Nuzhat
{"title":"Mapping marine insurance: a bibliometric review: a taxonomical study using bibliometric visualization and systematic analysis","authors":"N. Ellili, Haitham Nobanee, A. Alodat, Mehroz Nida Dilshad, Sabiha Nuzhat","doi":"10.1057/s41264-023-00232-w","DOIUrl":"https://doi.org/10.1057/s41264-023-00232-w","url":null,"abstract":"","PeriodicalId":46310,"journal":{"name":"Journal of Financial Services Marketing","volume":"1 1","pages":"1 - 18"},"PeriodicalIF":3.0,"publicationDate":"2023-05-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42148756","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-05-03DOI: 10.1057/s41264-023-00229-5
Berrin Arzu Eren
{"title":"Antecedents of robo-advisor use intention in private pension investments: an emerging market country example","authors":"Berrin Arzu Eren","doi":"10.1057/s41264-023-00229-5","DOIUrl":"https://doi.org/10.1057/s41264-023-00229-5","url":null,"abstract":"","PeriodicalId":46310,"journal":{"name":"Journal of Financial Services Marketing","volume":"1 1","pages":"1 - 16"},"PeriodicalIF":3.0,"publicationDate":"2023-05-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44101951","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-04-25DOI: 10.1057/s41264-023-00224-w
Felix Hübner, T. Herberger, Michel Charifzadeh
{"title":"Determinants of customer recovery in retail banking—lessons from a German banking case study","authors":"Felix Hübner, T. Herberger, Michel Charifzadeh","doi":"10.1057/s41264-023-00224-w","DOIUrl":"https://doi.org/10.1057/s41264-023-00224-w","url":null,"abstract":"","PeriodicalId":46310,"journal":{"name":"Journal of Financial Services Marketing","volume":"1 1","pages":"1-28"},"PeriodicalIF":3.0,"publicationDate":"2023-04-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45495218","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Factors affecting user trust and intention in adopting chatbots: the moderating role of technology anxiety in insurtech","authors":"Massilva Dekkal, Manon Arcand, Sandrine Prom Tep, Lova Rajaobelina, Line Ricard","doi":"10.1057/s41264-023-00230-y","DOIUrl":"https://doi.org/10.1057/s41264-023-00230-y","url":null,"abstract":"","PeriodicalId":46310,"journal":{"name":"Journal of Financial Services Marketing","volume":"127 ","pages":""},"PeriodicalIF":3.0,"publicationDate":"2023-04-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41277365","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-04-19DOI: 10.1057/s41264-023-00231-x
B. Silva, W. V. da Silva, Alvaro Fabiano Pereira de Macêdo, Natallya de Almeida Levino, Luciano Luiz Dalazen, Fabíola Kaczam, C. D. da Veiga
{"title":"A systematic review on social currency: a one-decade perspective","authors":"B. Silva, W. V. da Silva, Alvaro Fabiano Pereira de Macêdo, Natallya de Almeida Levino, Luciano Luiz Dalazen, Fabíola Kaczam, C. D. da Veiga","doi":"10.1057/s41264-023-00231-x","DOIUrl":"https://doi.org/10.1057/s41264-023-00231-x","url":null,"abstract":"","PeriodicalId":46310,"journal":{"name":"Journal of Financial Services Marketing","volume":"1 1","pages":"1 - 17"},"PeriodicalIF":3.0,"publicationDate":"2023-04-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44360665","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-04-17DOI: 10.1057/s41264-023-00228-6
Soo Yeong Ewe, Helen Hui Ping Ho
{"title":"Psychological capabilities for salespeople’s sustainable work performance in financial services sector","authors":"Soo Yeong Ewe, Helen Hui Ping Ho","doi":"10.1057/s41264-023-00228-6","DOIUrl":"https://doi.org/10.1057/s41264-023-00228-6","url":null,"abstract":"","PeriodicalId":46310,"journal":{"name":"Journal of Financial Services Marketing","volume":" ","pages":""},"PeriodicalIF":3.0,"publicationDate":"2023-04-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47732300","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-04-12DOI: 10.1057/s41264-023-00226-8
Eric Gonu, J. Okeniyi, G. Agyapong
{"title":"Customer relationship management practices and organisational performance of commercial banks in Ghana: a mediation analysis","authors":"Eric Gonu, J. Okeniyi, G. Agyapong","doi":"10.1057/s41264-023-00226-8","DOIUrl":"https://doi.org/10.1057/s41264-023-00226-8","url":null,"abstract":"","PeriodicalId":46310,"journal":{"name":"Journal of Financial Services Marketing","volume":"1 1","pages":"1-18"},"PeriodicalIF":3.0,"publicationDate":"2023-04-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43901150","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-04-10DOI: 10.1057/s41264-023-00223-x
Aristides Papathomas, G. Konteos
{"title":"Financial institutions digital transformation: the stages of the journey and business metrics to follow","authors":"Aristides Papathomas, G. Konteos","doi":"10.1057/s41264-023-00223-x","DOIUrl":"https://doi.org/10.1057/s41264-023-00223-x","url":null,"abstract":"","PeriodicalId":46310,"journal":{"name":"Journal of Financial Services Marketing","volume":" ","pages":"1 - 17"},"PeriodicalIF":3.0,"publicationDate":"2023-04-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44949192","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-04-08DOI: 10.1057/s41264-023-00225-9
Hasan Al-Banna, Izra Berakon
{"title":"From bank to P2P lending: switching intention of SME’s: evidence from Indonesia","authors":"Hasan Al-Banna, Izra Berakon","doi":"10.1057/s41264-023-00225-9","DOIUrl":"https://doi.org/10.1057/s41264-023-00225-9","url":null,"abstract":"","PeriodicalId":46310,"journal":{"name":"Journal of Financial Services Marketing","volume":"1 1","pages":"1-14"},"PeriodicalIF":3.0,"publicationDate":"2023-04-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46295499","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-04-08DOI: 10.1057/s41264-023-00227-7
M. Sommer, H. Lim
{"title":"Financial literacy and naming a “trusted contact” for U.S. brokerage accounts","authors":"M. Sommer, H. Lim","doi":"10.1057/s41264-023-00227-7","DOIUrl":"https://doi.org/10.1057/s41264-023-00227-7","url":null,"abstract":"","PeriodicalId":46310,"journal":{"name":"Journal of Financial Services Marketing","volume":"1 1","pages":"1-8"},"PeriodicalIF":3.0,"publicationDate":"2023-04-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43895697","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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