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How COVID-19 Influences Hospitality and Tourism Education: Challenges, Opportunities, and New Directions COVID-19如何影响酒店和旅游教育:挑战、机遇和新方向
IF 2.9 Q1 EDUCATION & EDUCATIONAL RESEARCH Pub Date : 2021-07-03 DOI: 10.1080/10963758.2021.1929531
Soobin Seo, Hyun Jeong Kim
The outbreak of COVID-19 in 2020 entirely disrupted everyone’s daily life including the education system (UNESCO, 2020). The pandemic influenced nearly 1.6 billion learners in more than 190 countries and all continents; universities in the world closed their campuses to avoid the spread of virus and offered online or hybrid classes through online platforms (United Nations, 2020). Students experienced mental stress derived from excessive online classes; faculty also struggled to teach via online platforms and experienced the extra burden because of the new mode of class delivery (Lei & So, 2021). Despite its negative impacts on the Hospitality and Tourism (H&T) education, the COVID 19 pandemic situation has helped uncover the opportunities of alternative teaching and learning methods. Instructors have sought numerous active learning strategies to enhance student engagement and satisfaction in a virtual format; industry practitioners have designed customized virtual internships; and students have adopted the new mode of learning including Zoom classes, online discussion, and virtual group projects (Park & Jones, 2021; Zhong et al., 2021). Hospitality industries are changing rapidly (Kim & Jeong, 2021); in part, the COVID-19 pandemic has necessitated the changes in hospitality industries. Service robots or advanced technologies are being adopted; social media marketing is becoming prevalent; and new business models are rampant, such as Airbnb or Uber Eats, just to name a few. To place our students in a better position for their future employment, H&T educators may want to consider designing interdisciplinary courses or multidisciplinary class projects with other majors such as, but not limited to, software or mechanical engineering, and enhance our students’ knowledge of big data analysis and artificial intelligence. Virtual internships can be further refined and utilized in the future as a means to broaden our students’ perspective (Park & Jones, 2021). We imagine our students take virtual internships all over the world to learn how to manage and operate international operations and interact with foreign customers. Through this special issue, “The Impact of COVID-19 on Hospitality and Tourism Education,” we share a glimpse of massive changes that both H&T educators and students have recently undergone. We encourage further empirical research on teaching and learning following the pandemic; if possible, longitudinal studies, with a focus on long-term effects, are highly recommended. Thanks to a tremendous interest in this special issue, we received a large number of submissions. This special issue includes five selected articles. The articles accepted late will appear in regular issues. We hope you will find the information to be useful and helpful. We appreciate constructive comments from reviewers and hard work of authors. Cheers to our better future!
2020年新冠肺炎疫情的爆发彻底扰乱了包括教育系统在内的每个人的日常生活(教科文组织,2020年)。疫情影响了190多个国家和各大洲近16亿学习者;世界各地的大学为避免病毒传播而关闭校园,并通过在线平台提供在线或混合课程(联合国,2020年)。学生因网络课程过多而产生精神压力;教师也在努力通过在线平台进行教学,并且由于新的课堂交付模式而经历了额外的负担(Lei & So, 2021)。尽管COVID - 19大流行对酒店和旅游(H&T)教育产生了负面影响,但它有助于发现替代教学方法的机会。教师已经寻求了许多积极的学习策略,以提高学生在虚拟格式中的参与度和满意度;行业从业者量身定制虚拟实习;学生们采用了新的学习模式,包括Zoom课堂、在线讨论和虚拟小组项目(Park & Jones, 2021;钟等人,2021)。酒店业正在迅速变化(Kim & Jeong, 2021);在某种程度上,2019冠状病毒病大流行迫使酒店业做出改变。服务机器人或先进技术正在被采用;社交媒体营销正变得越来越流行;新的商业模式层出不穷,比如Airbnb或Uber Eats,这只是其中的几个例子。为了让我们的学生在未来的就业中处于更好的位置,H&T教育工作者可以考虑与其他专业(如但不限于软件或机械工程)设计跨学科课程或多学科课堂项目,以增强学生对大数据分析和人工智能的了解。虚拟实习可以在未来进一步完善和利用,作为拓宽学生视角的一种手段(Park & Jones, 2021)。我们设想我们的学生在世界各地进行虚拟实习,学习如何管理和运营国际业务,并与外国客户互动。通过本期特刊“COVID-19对酒店和旅游教育的影响”,我们分享了H&T教育工作者和学生最近经历的巨大变化。我们鼓励对大流行后的教学进行进一步的实证研究;如果可能的话,强烈建议进行关注长期影响的纵向研究。由于大家对这期特刊非常感兴趣,我们收到了大量的投稿。本期特刊包括五篇精选文章。迟接受的文章将在定期刊物上刊登。我们希望您会发现这些信息是有用的。我们感谢审稿人的建设性意见和作者的辛勤工作。为我们更美好的未来干杯!
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引用次数: 10
Hospitality and Tourism Student Engagement and Hope During the COVID-19 Pandemic 2019冠状病毒病大流行期间,酒店和旅游业学生的参与和希望
IF 2.9 Q1 EDUCATION & EDUCATIONAL RESEARCH Pub Date : 2021-04-28 DOI: 10.1080/10963758.2021.1907197
Yunying Zhong, J. Busser, V. Shapoval, K. Murphy
ABSTRACT Taking the perspective of positive education, this study aims to examine the state of hospitality and tourism students’ hope during the COVID-19 pandemic. It also investigates the role of academic program engagement efforts in imparting students’ hope, their academic satisfaction, and loyalty intention to remain in hospitality and tourism as a major and career. The results show that student’s engagement experience is positive despite the crisis. Engagement activities, especially from faculty and the overall campus environment, significantly instilled hope among students. Hope and academic satisfaction were two powerful predictors for student’s major and career loyalty. The study results not only provide a timely snapshot on hospitality and tourism students’ engagement experience, academic satisfaction, and loyalty intention during the COVID-19 pandemic, but also offers a hope-centered framework to guide academic programs on their engagement and student success efforts going forward.
摘要:本研究从积极教育的视角,考察新冠肺炎疫情期间酒店与旅游专业学生的希望状态。它还调查了学术课程参与努力在传授学生的希望,他们的学术满意度和忠诚意愿方面的作用,将酒店和旅游业作为一个专业和职业。结果表明,在危机的影响下,学生的投入体验是积极的。参与活动,特别是来自教师和整个校园环境的活动,极大地给学生们灌输了希望。期望和学业满意度是学生专业和职业忠诚的两个重要预测因子。研究结果不仅提供了2019冠状病毒病大流行期间酒店和旅游专业学生参与体验、学术满意度和忠诚意愿的及时快照,还提供了一个以希望为中心的框架,指导学术课程的参与和学生未来的成功努力。
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引用次数: 46
Students’ Psychological Perceptions Toward Online Learning Engagement and Outcomes during the COVID-19 Pandemic: A Comparative Analysis of Students in Three Different Countries COVID-19大流行期间学生对在线学习参与和结果的心理感知:三个不同国家学生的比较分析
IF 2.9 Q1 EDUCATION & EDUCATIONAL RESEARCH Pub Date : 2021-04-21 DOI: 10.1080/10963758.2021.1907195
Natalia Zapata-Cuervo, M. I. Montes-Guerra, H. Shin, Mi-Kyeng Jeong, Minho Cho
ABSTRACT Due to COVID-19, universities have shifted to offer online learning for their students from traditional face-to-face learning. Despite various efforts made by university administrators for their students’ online learning during the COVID-19 pandemic, not much has been identified about how students perceived online learning and what factors affected their online learning engagement and outcomes. Examining students’ motivation, self-efficacy, and anxiety as key factors for their online learning engagement and outcomes, this study conducted a self-administered online survey with college students in three countries: the U.S., South Korea, and Colombia. This study used SEM to test hypotheses and conducted a multi-group analysis to find differences among students. The findings indicated that students’ self-efficacy and anxiety significantly impacted their online learning engagement, influencing online learning outcomes. Although students were highly engaged in online learning, their perceived online learning was not so effective and rigorous compared to face-to-face learning.
由于新冠肺炎疫情,大学已经从传统的面对面学习转向为学生提供在线学习。尽管在2019冠状病毒病大流行期间,大学管理人员为学生的在线学习做出了各种努力,但关于学生对在线学习的看法以及影响他们在线学习参与度和结果的因素却知之甚少。本研究对美国、韩国和哥伦比亚三个国家的大学生进行了一项自我管理的在线调查,考察了学生的动机、自我效能和焦虑作为他们在线学习参与和结果的关键因素。本研究使用扫描电镜检验假设,并进行多组分析,以发现学生之间的差异。研究发现,学生的自我效能感和焦虑感显著影响其在线学习投入,进而影响在线学习成果。尽管学生对在线学习的参与度很高,但他们认为在线学习与面对面学习相比并不那么有效和严谨。
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引用次数: 36
Educational Distancing: A Mixed-Methods Study of Student Perceptions in the Time of Coronavirus 教育距离:冠状病毒时期学生认知的混合方法研究
IF 2.9 Q1 EDUCATION & EDUCATIONAL RESEARCH Pub Date : 2021-04-16 DOI: 10.1080/10963758.2021.1907194
Melissa A. Baker
ABSTRACT COVID-19 has necessitated the largest and quickest transformation of pedagogy ever seen in contemporary education. This research addresses the gaps surrounding teaching in the time of coronavirus by examining student perceptions before and after the coronavirus pandemic using mixed-methods. Study 1 qualitatively content analyzes student responses to the most and least effective aspects of teaching before and after the transition. Study 2 quantitatively analyzes differences in student pedagogical perceptions for the most effective and least effective courses before and after the transition. The results find that student performance and engagement have the most significant decrease for the most effective course, while the technical delivery was also a significant issue for the least effective course. Results also find that supportive and compassionate teaching is critical. The results build upon the gaps in crisis management, blended learning, and synchronous and asynchronous content by examining the student perspective.
2019冠状病毒病(COVID-19)导致了当代教育中规模最大、速度最快的教学法转型。本研究通过采用混合方法考察冠状病毒大流行前后学生的认知,解决了冠状病毒时期教学的空白。研究1定性内容分析了学生在过渡前后对教学中最有效和最无效方面的反应。研究2定量分析了学生在转型前后对最有效和最无效课程的教学观念的差异。结果发现,在最有效的课程中,学生的表现和参与度下降最为显著,而在最无效的课程中,技术交付也是一个显著的问题。结果还发现,支持性和富有同情心的教学是至关重要的。研究结果建立在危机管理、混合式学习以及同步和异步内容方面的差距上,通过检查学生的观点。
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引用次数: 20
Transition to Online Culinary and Beverage Labs: Determining Student Engagement and Satisfaction During COVID-19 过渡到在线烹饪和饮料实验室:在COVID-19期间确定学生的参与度和满意度
IF 2.9 Q1 EDUCATION & EDUCATIONAL RESEARCH Pub Date : 2021-04-07 DOI: 10.1080/10963758.2021.1907193
Marissa Orlowski, Cynthia Mejia, Robin M. Back, Jason Fridrich
ABSTRACT Grounded in the Community of Inquiry framework in the online teaching context, the purpose of this mixed-methods study was to determine the role of social (peer) presence in predicting hospitality students’ engagement and satisfaction in an online culinary or beverage lab. Findings included the indirect effect of social presence on satisfaction with the online lab through emotional cognitive engagement. Qualitative results revealed that while students did not have as many opportunities to engage with each other as they hoped for, the opportunities they did have were “meaningful”. Results also study revealed that instructors, rather than peers, became the proxy for social presence as the semester progressed. Theoretical implications demonstrate the importance of emotional and cognitive engagement as the underlying mechanisms linking social presence to online lab satisfaction. Practical implications offer guidance for hospitality instructors to build and enhance opportunities for student engagement and peer-to-peer interaction.
基于在线教学背景下的探究社区框架,本混合方法研究的目的是确定社交(同伴)存在在预测酒店学生在在线烹饪或饮料实验室中的参与度和满意度方面的作用。研究结果包括社交存在通过情感认知参与对在线实验室满意度的间接影响。定性结果显示,虽然学生们没有像他们希望的那样有那么多机会相互交流,但他们所拥有的机会是“有意义的”。研究结果还显示,随着学期的进展,老师而不是同龄人成为了社交存在的代表。理论意义表明,情感和认知参与作为连接社交存在与在线实验室满意度的潜在机制的重要性。实际意义为酒店教师提供指导,以建立和加强学生参与和点对点互动的机会。
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引用次数: 11
Online Teaching and Learning Experiences During the COVID-19 Pandemic – A Comparison of Teacher and Student Perceptions COVID-19大流行期间的在线教学和学习经验——教师和学生观念的比较
IF 2.9 Q1 EDUCATION & EDUCATIONAL RESEARCH Pub Date : 2021-04-07 DOI: 10.1080/10963758.2021.1907196
Sut Ieng Lei, A. So
ABSTRACT Understanding teachers’ and students’ perceptions of online teaching and learning has been an important and popular research topic. As the COVID-19 outbreak has made online learning the best available option under social distancing and quarantine policies, the conversation on the effectiveness of online learning and its potential to strive in the future continues. However, as this conversation has received relatively less attention in the tourism and hospitality literature, this study investigated the online teaching and learning experiences of university teachers and students respectively the tourism and hospitality programs. Using an online survey distributed in March 2020, data were collected from 117 academic staff members and 491 students from over 15 higher education institutions that offer tourism and hospitality subjects in China. The two data sets (teachers and students) were compared using independent samples t-test and multi-group structural equation modeling. The findings reveal the similarities and differences between the two groups in terms of the factors affecting online teaching and learning satisfaction. Managerial implications are suggested to institutions and educators to enhance teachers’ online teaching satisfaction and students’ online learning satisfaction.
了解教师和学生对网络教学的看法一直是一个重要而热门的研究课题。由于COVID-19的爆发使在线学习成为社交距离和隔离政策下的最佳选择,关于在线学习的有效性及其未来努力的潜力的讨论仍在继续。然而,由于这一对话在旅游和酒店文献中受到的关注相对较少,因此本研究分别调查了大学教师和学生在旅游和酒店专业的在线教学和学习经历。通过2020年3月发布的一项在线调查,收集了来自中国超过15所提供旅游和酒店专业的高等教育机构的117名学术人员和491名学生的数据。采用独立样本t检验和多组结构方程模型对两组数据集(教师和学生)进行比较。研究结果揭示了两组在影响在线教学满意度的因素方面的异同。提出了提高教师在线教学满意度和学生在线学习满意度的管理启示。
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引用次数: 74
Going Virtual: The Impact of COVID-19 on Internships in Tourism, Events, and Hospitality Education 走向虚拟:COVID-19对旅游、活动和酒店教育实习的影响
IF 2.9 Q1 EDUCATION & EDUCATIONAL RESEARCH Pub Date : 2021-04-06 DOI: 10.1080/10963758.2021.1907198
Minkyung Park, T. Jones
ABSTRACT This study explored virtual internship practices and the adaptation to changes brought by the current COVID-19 pandemic crisis by interviewing a small group of interns and site supervisors to understand how virtual internships were practiced in the wake of COVID-19. The findings of the study provided several insights into virtual internships. Overall, just like the conventional fieldwork, well-planned and designed virtual internships could be an empowering learning experience that allows students to capitalize on the practical strengths while applying classroom learning experiences to actual management situations. The study also discussed the advantages and challenges of virtual internships perceived by the student interns. The implications of the study and suggestions for future research were addressed.
本研究通过对一小群实习生和现场主管的访谈,了解新冠肺炎疫情后虚拟实习的实践情况,探讨虚拟实习实践及其对当前新冠肺炎大流行危机带来的变化的适应。这项研究的发现为虚拟实习提供了一些见解。总的来说,就像传统的实地考察,精心策划和设计的虚拟实习可以是一个授权学习经验,让学生利用实际优势虽然课堂学习经验应用到实际管理情况。研究还讨论了学生实习生认为虚拟实习的优势和挑战。这项研究的意义和建议未来的研究解决。
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引用次数: 36
Towards a Perfect Mix of Teaching Typology: An Application of Education Learning Spaces Principles 走向教学类型学的完美组合:教育学习空间原则的应用
IF 2.9 Q1 EDUCATION & EDUCATIONAL RESEARCH Pub Date : 2021-04-03 DOI: 10.1080/10963758.2020.1868308
W. Lei, C. Lam
ABSTRACT This study aims to investigate an extension of experiential learning—education learning space (ELS) principles’ effectiveness in improving students’ satisfaction and its effect on performance, skills learned, learning motivation, learning attitude, and social awareness. Accounting, being quantitative in nature, and Event Management, being highly practical skill oriented, are the two courses of different natures designed for carrying out the study. A total of 252 usable samples were collected. The research results reveal that the application of the principles brought about not only short-term improvements of students in learning motivation and performance but long-term contribution on skills learned and enhancement of social awareness of students as well. A higher intention of students to participate in future social activities is also demonstrated. This study contributes to the empirical evidence of applying education learning space (ELS) principles to different teaching typologies and provides insights for educators on pedagogical activities planning and improvement.
摘要本研究旨在探讨体验式学习-教育学习空间(ELS)原则在提高学生满意度方面的作用,以及对学习成绩、学习技能、学习动机、学习态度和社会意识的影响。会计学本质上是定量的,而事件管理则是高度实用的技能导向,这是为开展这项研究而设计的两门不同性质的课程。共采集可用样本252份。研究结果表明,这些原则的应用不仅在短期内提高了学生的学习动机和学习成绩,而且在长期内有助于学生学习技能和提高学生的社会意识。学生参与未来社会活动的意愿也更高。本研究为教育学习空间原则在不同教学类型中的应用提供了经验证据,并为教育工作者规划和改进教学活动提供了参考。
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引用次数: 1
Hospitality Education Program Student-Operated Restaurants: An Applied Analysis 酒店教育计划学生经营餐厅:应用分析
IF 2.9 Q1 EDUCATION & EDUCATIONAL RESEARCH Pub Date : 2021-02-26 DOI: 10.1080/10963758.2020.1868309
A. Dang, Patrick J. Moreo
ABSTRACT The purpose of this study was to describe and understand the role, the operations, and potential role of student-run commercial food operation in four-year hospitality education programs. Schools have a variety of curricular approaches to the study of food and beverage management and operations. The study examined six programs with food and beverage labs in the form of student-operated restaurants. Interviews were conducted with faculty from those programs, courses, and labs. Specifically, the questions focused on learning outcomes that students experience in the SOR, crucial components to enhance experiential learning, how they fit into the curriculum and the extent of involvement of faculty in the operation. The researchers performed a content analysis on the interviews resulting in the emergence of key themes and observations which held across all six subject programs. Other programs can thus benefit from understanding what these six programs had in common and considered important to achieving student experiential learning.
摘要本研究的目的是描述和了解学生经营的商业食品在四年制酒店教育课程中的作用、运作和潜在作用。学校有各种各样的课程方法来研究食品和饮料的管理和运营。这项研究调查了六个项目,这些项目都有学生经营的餐厅形式的食品和饮料实验室。对来自这些项目、课程和实验室的教师进行了采访。具体来说,这些问题集中在学生在SOR中体验到的学习成果,增强体验式学习的关键组成部分,他们如何融入课程以及教师参与操作的程度。研究人员对访谈进行了内容分析,得出了所有六个主题项目的关键主题和观察结果。因此,其他项目可以从了解这六个项目的共同点和对实现学生体验式学习的重要性中受益。
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引用次数: 2
To Read or Not to Read? Exploring the Reading Habits of Hospitality Management Students 读还是不读?探索酒店管理专业学生的阅读习惯
IF 2.9 Q1 EDUCATION & EDUCATIONAL RESEARCH Pub Date : 2021-02-11 DOI: 10.1080/10963758.2020.1868317
C. Deale, S. H. Lee
ABSTRACT College educators may have concerns about the reading habits of their students in general and within disciplines, and may wish to understand more about their students’ reading habits. Therefore, this Scholarship of Teaching and Learning (SoTL) study investigated students’ perceptions of their own reading habits; 124 surveys were collected from hospitality and tourism students at a university in the southeastern United States. Students at higher levels reported reading more than others, grade point average was related to reading, and several themes connected to their reading habits were identified. Based on the results of the study, implications are discussed, strategies for encouraging reading are provided, and further research is suggested.
大学教育工作者可能会关注学生的阅读习惯,并希望更多地了解学生的阅读习惯。因此,本教与学奖学金研究调查了学生对自己阅读习惯的看法;研究人员从美国东南部一所大学的酒店和旅游专业的学生中收集了124份调查问卷。高水平的学生比其他人阅读更多,平均成绩与阅读有关,并且确定了与他们的阅读习惯相关的几个主题。在此基础上,讨论了本研究的启示,提出了鼓励阅读的策略,并提出了进一步研究的建议。
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引用次数: 5
期刊
Journal of Hospitality & Tourism Education
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