Pub Date : 2023-11-28DOI: 10.5325/transportationj.62.4.0427
Andrea S. Patrucco, Tobias Schoenherr, Antonella Moretto
Abstract:As companies look to differentiate themselves with the help of their suppliers, the need for robust and sophisticated purchasing and supply management (PSM) processes that allow for informed decision-making becomes increasingly important. These processes often rely on sophisticated data analytics to inform the design of a company's category management strategy, such as its supply network design, its supplier relationship management, and its supplier performance management. Therefore, data analytics skills are crucial for PSM professionals. To foster these skills, we developed an innovative approach for teaching students how to use data analytics tools and techniques in PSM through the use of a teaching case called "Savingtools." This case, developed in collaboration with a company undergoing a PSM transformation, illustrates the value of data-driven category management in PSM. The case further demonstrates the principles and tools related to PSM data management, spend analysis, and classification, and allows for in-depth data analysis, including visualizations. Our approach has been shown to effectively enhance student learning and comprehension, and we believe that it prepares future supply chain leaders while advancing PSM pedagogy.
{"title":"The Value of Data-driven Category Management: A Case for Teaching Data Analytics to Purchasing and Supply Management Students","authors":"Andrea S. Patrucco, Tobias Schoenherr, Antonella Moretto","doi":"10.5325/transportationj.62.4.0427","DOIUrl":"https://doi.org/10.5325/transportationj.62.4.0427","url":null,"abstract":"Abstract:As companies look to differentiate themselves with the help of their suppliers, the need for robust and sophisticated purchasing and supply management (PSM) processes that allow for informed decision-making becomes increasingly important. These processes often rely on sophisticated data analytics to inform the design of a company's category management strategy, such as its supply network design, its supplier relationship management, and its supplier performance management. Therefore, data analytics skills are crucial for PSM professionals. To foster these skills, we developed an innovative approach for teaching students how to use data analytics tools and techniques in PSM through the use of a teaching case called \"Savingtools.\" This case, developed in collaboration with a company undergoing a PSM transformation, illustrates the value of data-driven category management in PSM. The case further demonstrates the principles and tools related to PSM data management, spend analysis, and classification, and allows for in-depth data analysis, including visualizations. Our approach has been shown to effectively enhance student learning and comprehension, and we believe that it prepares future supply chain leaders while advancing PSM pedagogy.","PeriodicalId":46529,"journal":{"name":"Transportation Journal","volume":"46 1","pages":"427 - 457"},"PeriodicalIF":2.3,"publicationDate":"2023-11-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139224895","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"工程技术","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-11-28DOI: 10.5325/transportationj.62.4.0355
Sebastian Brockhaus, R. van Hoek, Steven DeNunzio
Abstract:This special issue aims to support future-proofing supply chain education—ensuring that the education we offer meets the needs of our students today as well as their future employers tomorrow. Specifically, this issue offers approaches to instructional methods and design that can help educators better respond to the growing need to develop future supply chain leaders. In this editorial, we consider the critical need to focus on this in research and teaching, and we offer a reflection upon today's focus on education and introduce key facets of a more future-proof educational approach.
{"title":"Future-Proofing Supply Chain Education","authors":"Sebastian Brockhaus, R. van Hoek, Steven DeNunzio","doi":"10.5325/transportationj.62.4.0355","DOIUrl":"https://doi.org/10.5325/transportationj.62.4.0355","url":null,"abstract":"Abstract:This special issue aims to support future-proofing supply chain education—ensuring that the education we offer meets the needs of our students today as well as their future employers tomorrow. Specifically, this issue offers approaches to instructional methods and design that can help educators better respond to the growing need to develop future supply chain leaders. In this editorial, we consider the critical need to focus on this in research and teaching, and we offer a reflection upon today's focus on education and introduce key facets of a more future-proof educational approach.","PeriodicalId":46529,"journal":{"name":"Transportation Journal","volume":"111 1","pages":"355 - 368"},"PeriodicalIF":2.3,"publicationDate":"2023-11-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139217883","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"工程技术","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-11-28DOI: 10.5325/transportationj.62.4.0458
Huiling Liu, Alan W. Mackelprang
Abstract:This hands-on active learning exercise uses an origami activity to teach students how to (1) achieve competitive priorities through process design and (2) monitor and evaluate process performance for potential improvement. Students are expected to explore current work processes for areas of improvement by focusing on process structure and resource management in process design and evaluation. Through the activity, students are exposed to linking process design with competitive priorities and challenged to evaluate their process for potential improvement. We provide several extensions of the activity that can be utilized to further its pedagogical utility.
{"title":"An Active Learning Exercise for Teaching Process Strategy Alignment and Process Improvement","authors":"Huiling Liu, Alan W. Mackelprang","doi":"10.5325/transportationj.62.4.0458","DOIUrl":"https://doi.org/10.5325/transportationj.62.4.0458","url":null,"abstract":"Abstract:This hands-on active learning exercise uses an origami activity to teach students how to (1) achieve competitive priorities through process design and (2) monitor and evaluate process performance for potential improvement. Students are expected to explore current work processes for areas of improvement by focusing on process structure and resource management in process design and evaluation. Through the activity, students are exposed to linking process design with competitive priorities and challenged to evaluate their process for potential improvement. We provide several extensions of the activity that can be utilized to further its pedagogical utility.","PeriodicalId":46529,"journal":{"name":"Transportation Journal","volume":"29 1","pages":"458 - 477"},"PeriodicalIF":2.3,"publicationDate":"2023-11-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139218489","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"工程技术","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-11-28DOI: 10.5325/transportationj.62.4.0369
Rico Merkert, Kai Hoberg, Kumaraguru Mahadevan
Abstract:Disruptions and rising costs in global supply chains due to COVID-19, climate change, and geopolitical tensions have led to supernormal profits, substantially more recognition of the importance of the sector and management functions associated with it, and a potential "golden age" for a career in logistics and supply chain management (LSCM). This article provides a general overview of the opportunities arising from global LSCM trends. Motivated by student views and comments, the authors have surveyed leading academics and senior practitioners globally across the key LSCM functions to obtain a comprehensive view on the future skills required to excel in a career in supply chain management. Their findings suggest a multitude of future-proof skills centred around technical (e.g., data analytics), soft (e.g., creativity) and cross-functional skills, which they then use to discuss implications for job profiles, graduates (i.e., learn to learn) and LSCM professionals. Given the variety and complexity of the identified skills and LSCM functions, in addition to a compounding LSCM talent shortage, the authors propose changes in LSCM offerings at universities and other tertiary education providers, with a focus on unlearning and life-long learning.
{"title":"Logistics and Supply Chain Superpowers and Skills for Survival in the \"New Normal\" Globalized World","authors":"Rico Merkert, Kai Hoberg, Kumaraguru Mahadevan","doi":"10.5325/transportationj.62.4.0369","DOIUrl":"https://doi.org/10.5325/transportationj.62.4.0369","url":null,"abstract":"Abstract:Disruptions and rising costs in global supply chains due to COVID-19, climate change, and geopolitical tensions have led to supernormal profits, substantially more recognition of the importance of the sector and management functions associated with it, and a potential \"golden age\" for a career in logistics and supply chain management (LSCM). This article provides a general overview of the opportunities arising from global LSCM trends. Motivated by student views and comments, the authors have surveyed leading academics and senior practitioners globally across the key LSCM functions to obtain a comprehensive view on the future skills required to excel in a career in supply chain management. Their findings suggest a multitude of future-proof skills centred around technical (e.g., data analytics), soft (e.g., creativity) and cross-functional skills, which they then use to discuss implications for job profiles, graduates (i.e., learn to learn) and LSCM professionals. Given the variety and complexity of the identified skills and LSCM functions, in addition to a compounding LSCM talent shortage, the authors propose changes in LSCM offerings at universities and other tertiary education providers, with a focus on unlearning and life-long learning.","PeriodicalId":46529,"journal":{"name":"Transportation Journal","volume":"23 1","pages":"369 - 396"},"PeriodicalIF":2.3,"publicationDate":"2023-11-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139220038","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"工程技术","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-11-28DOI: 10.5325/transportationj.62.4.0397
S. Fawcett, Amydee M. Fawcett, A. M. Knemeyer
Abstract:What skills do supply chain students need to be career ready? The answer: Critical thinking, communication, collaboration, and professionalism. Regrettably, recruiters lament today's graduates too often lack these core skills. Worse, declining student learning and diminished engagement, especially post-pandemic, are undermining the value of a supply chain education. To help close the supply chain skills gap and re-engage students, we describe a deliberate-practice case pedagogy. We begin by reviewing the pros and cons of various case pedagogies to highlight how they might fit in a professor's case-teaching portfolio. We then discuss deliberate practice and show how professors can embed it into a student-led case pedagogy. We conclude by sharing post-graduation student feedback that shows this approach not only closes career-readiness gaps but also helps students build the confidence needed to achieve early career success.
{"title":"Time for Students to Take the Stage: Improving Career Readiness via a Deliberate-Practice Case Pedagogy","authors":"S. Fawcett, Amydee M. Fawcett, A. M. Knemeyer","doi":"10.5325/transportationj.62.4.0397","DOIUrl":"https://doi.org/10.5325/transportationj.62.4.0397","url":null,"abstract":"Abstract:What skills do supply chain students need to be career ready? The answer: Critical thinking, communication, collaboration, and professionalism. Regrettably, recruiters lament today's graduates too often lack these core skills. Worse, declining student learning and diminished engagement, especially post-pandemic, are undermining the value of a supply chain education. To help close the supply chain skills gap and re-engage students, we describe a deliberate-practice case pedagogy. We begin by reviewing the pros and cons of various case pedagogies to highlight how they might fit in a professor's case-teaching portfolio. We then discuss deliberate practice and show how professors can embed it into a student-led case pedagogy. We conclude by sharing post-graduation student feedback that shows this approach not only closes career-readiness gaps but also helps students build the confidence needed to achieve early career success.","PeriodicalId":46529,"journal":{"name":"Transportation Journal","volume":"13 1","pages":"397 - 426"},"PeriodicalIF":2.3,"publicationDate":"2023-11-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139216810","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"工程技术","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-09-11DOI: 10.5325/transportationj.62.3.0249
David Swanson, Y. Jin
Abstract:Societies around the world consistently enjoy better living standards as product choices, availability, quality, and cost are continuously improved. As lifestyles improve and the world population grows, so does the amount of transportation necessary to support this lifestyle. Despite our noble quest to adopt more sustainable transportation, and despite countless innovations and improvements, the results are inadequate; carbon reduction is insufficient to curtail our growth trajectory, much less achieve the aggressive zero emission targets set by companies and governments. To examine this problem, we revisit transportation as a derived demand, a principle which has been accepted for decades, but largely forgotten in sustainable transportation research. In fact, transportation has evolved so much that some scholars are debating the significance of this age-old assumption. This suggests that transportation researchers take a fresh look at the nature, changes, and evolving trends of transportation demand and possibly focus less on sustainable transport and more on adjusting the demand for sustainable transportation.
{"title":"The Noble Quest: Navigating Toward Sustainable Transportation","authors":"David Swanson, Y. Jin","doi":"10.5325/transportationj.62.3.0249","DOIUrl":"https://doi.org/10.5325/transportationj.62.3.0249","url":null,"abstract":"Abstract:Societies around the world consistently enjoy better living standards as product choices, availability, quality, and cost are continuously improved. As lifestyles improve and the world population grows, so does the amount of transportation necessary to support this lifestyle. Despite our noble quest to adopt more sustainable transportation, and despite countless innovations and improvements, the results are inadequate; carbon reduction is insufficient to curtail our growth trajectory, much less achieve the aggressive zero emission targets set by companies and governments. To examine this problem, we revisit transportation as a derived demand, a principle which has been accepted for decades, but largely forgotten in sustainable transportation research. In fact, transportation has evolved so much that some scholars are debating the significance of this age-old assumption. This suggests that transportation researchers take a fresh look at the nature, changes, and evolving trends of transportation demand and possibly focus less on sustainable transport and more on adjusting the demand for sustainable transportation.","PeriodicalId":46529,"journal":{"name":"Transportation Journal","volume":"62 1","pages":"249 - 268"},"PeriodicalIF":2.3,"publicationDate":"2023-09-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43743257","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"工程技术","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-09-11DOI: 10.5325/transportationj.62.3.0331
Xin Gong Ding, Kyoung-Suk Choi, Xiujun Ji
Abstract:Operating the China Railway Express (CRE) is a primary strategy for promoting international trade and investment between China and Europe. Since the inception of the CRE in 2011, the number of operational routes and connected cities has steadily increased. This study investigates the impact of the establishment of the CRE on foreign direct investment inflows in Chinese prefecture-level cities. To perform our analysis, we used panel data of 250 cities in China from 2004 to 2018, and applied the difference in differences (DID) model as a quasi-natural experiment. The results demonstrated that the operation of the CRE had a positive and significant impact on urban FDI inflows, particularly in small and medium-sized cities, low-income cities, and inland cities in China. The robustness of the results was verified using the DIDM and PSM-DID methods.
{"title":"The Impact of the China Railway Express on FDI Inflows in Chinese Prefecture-level Cities","authors":"Xin Gong Ding, Kyoung-Suk Choi, Xiujun Ji","doi":"10.5325/transportationj.62.3.0331","DOIUrl":"https://doi.org/10.5325/transportationj.62.3.0331","url":null,"abstract":"Abstract:Operating the China Railway Express (CRE) is a primary strategy for promoting international trade and investment between China and Europe. Since the inception of the CRE in 2011, the number of operational routes and connected cities has steadily increased. This study investigates the impact of the establishment of the CRE on foreign direct investment inflows in Chinese prefecture-level cities. To perform our analysis, we used panel data of 250 cities in China from 2004 to 2018, and applied the difference in differences (DID) model as a quasi-natural experiment. The results demonstrated that the operation of the CRE had a positive and significant impact on urban FDI inflows, particularly in small and medium-sized cities, low-income cities, and inland cities in China. The robustness of the results was verified using the DIDM and PSM-DID methods.","PeriodicalId":46529,"journal":{"name":"Transportation Journal","volume":"62 1","pages":"331 - 354"},"PeriodicalIF":2.3,"publicationDate":"2023-09-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48677839","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"工程技术","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-09-11DOI: 10.5325/transportationj.62.3.0269
Wendy L. Tate, L. Ellram, Lance W. Saunders
Abstract:Reducing greenhouse gas emissions in freight transportation is important for organizations. Transportation emissions are rapidly increasing in developing countries and are the second greatest source of emissions after electricity generation globally. Reducing freight transportation emissions is not a priority on the corporate sustainability agenda for many companies despite their significant impact on climate change. This research explores the paradox between the significant negative impact of freight transportation on climate change and its lack of saliency in corporate strategy using data from in-depth interviews with 12 organizations that are shipper members of SmartWay, a voluntary environmental partnership (VEP). Using mid-range theory (MRT) building beginning with legitimacy theory, this research explores how transportation functions and corporations measure and report freight transportation emissions reduction as part of the environmental sustainability agenda. The results provide insight into how an operationally focused VEP is challenged in gaining strategic organizational importance for its mission of freight emissions reduction and why the current approach of focusing on freight emission issues in transportation has limited traction.
{"title":"The Limited Influence of Voluntary Environmental Partnerships on Increasing the Saliency of Freight Emissions in Corporate Sustainability Strategy","authors":"Wendy L. Tate, L. Ellram, Lance W. Saunders","doi":"10.5325/transportationj.62.3.0269","DOIUrl":"https://doi.org/10.5325/transportationj.62.3.0269","url":null,"abstract":"Abstract:Reducing greenhouse gas emissions in freight transportation is important for organizations. Transportation emissions are rapidly increasing in developing countries and are the second greatest source of emissions after electricity generation globally. Reducing freight transportation emissions is not a priority on the corporate sustainability agenda for many companies despite their significant impact on climate change. This research explores the paradox between the significant negative impact of freight transportation on climate change and its lack of saliency in corporate strategy using data from in-depth interviews with 12 organizations that are shipper members of SmartWay, a voluntary environmental partnership (VEP). Using mid-range theory (MRT) building beginning with legitimacy theory, this research explores how transportation functions and corporations measure and report freight transportation emissions reduction as part of the environmental sustainability agenda. The results provide insight into how an operationally focused VEP is challenged in gaining strategic organizational importance for its mission of freight emissions reduction and why the current approach of focusing on freight emission issues in transportation has limited traction.","PeriodicalId":46529,"journal":{"name":"Transportation Journal","volume":"62 1","pages":"269 - 310"},"PeriodicalIF":2.3,"publicationDate":"2023-09-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49558384","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"工程技术","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-09-11DOI: 10.5325/transportationj.62.3.0311
Zhoufan Wang, Ying Wang
Abstract:The reform of state-owned railway companies is an important part of railway reforms in many countries. However, those companies' reforms are often evaluated based on experts' personal opinions or simple statistics. This article proposes a concept of Reform Index to evaluate the state-owned railway companies' reforms. The method is to create an R6 Euclidean space and measure the distance from points representing ordinary reforms to the point representing a perfect reform. The calculation of Reform Index is based on Euclidean distance and data envelopment analysis. According to the value of Reform Index, the degree of reform can be divided into five levels: very successful, successful, not obvious, failed, and completely failed. The article also uses the case of the Japanese National Railways (JNR) as an empirical study. Through the calculation of Reform Index, it not only clarifies that the degree of JNR's reform can be considered successful, but also finds the constraints to further success and proposes suggestions for improving them.
{"title":"A Model of Evaluating State-owned Railway Companies' Reforms by Using Euclidean Distance and Data Envelopment Analysis","authors":"Zhoufan Wang, Ying Wang","doi":"10.5325/transportationj.62.3.0311","DOIUrl":"https://doi.org/10.5325/transportationj.62.3.0311","url":null,"abstract":"Abstract:The reform of state-owned railway companies is an important part of railway reforms in many countries. However, those companies' reforms are often evaluated based on experts' personal opinions or simple statistics. This article proposes a concept of Reform Index to evaluate the state-owned railway companies' reforms. The method is to create an R6 Euclidean space and measure the distance from points representing ordinary reforms to the point representing a perfect reform. The calculation of Reform Index is based on Euclidean distance and data envelopment analysis. According to the value of Reform Index, the degree of reform can be divided into five levels: very successful, successful, not obvious, failed, and completely failed. The article also uses the case of the Japanese National Railways (JNR) as an empirical study. Through the calculation of Reform Index, it not only clarifies that the degree of JNR's reform can be considered successful, but also finds the constraints to further success and proposes suggestions for improving them.","PeriodicalId":46529,"journal":{"name":"Transportation Journal","volume":"62 1","pages":"311 - 330"},"PeriodicalIF":2.3,"publicationDate":"2023-09-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47370956","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"工程技术","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-04-01DOI: 10.5325/transportationj.62.2.0144
Stefan Jacobsson
Abstract:Given the massive flows of containers that mega vessels deliver to seaport freight terminals, the terminal and transport operators face major accessibility and congestion challenges. To address those challenges, five information services, named as access management services, are identified that can mobilize interorganizational information flows to achieve effective terminal and transport processes. In those processes, previous research has examined the effects of such services only in the access phase, that is, when containers are loaded and/or unloaded, leaving out the potential effects in the pre- and post-access phases. Consequently, the purpose is to clarify how the five identified access management services can affect activities and resources for all three access phases in the terminal and transport processes. Two empirical studies were performed: a prestudy, which involved 30 observations to identify terminal and transport processes in a seaport terminal, and an improvement study, which involved eight interviews and four focus groups to explain how the processes can be managed effectively. Access management services that can exchange information in real time can perform and utilize the activities and resources in all three access phases effectively. Namely, with the services, effective loading and unloading require fewer movements, drivers, administrators, controllers and less container lifting.
{"title":"Managing Terminal and Transport Processes with Access Management Services","authors":"Stefan Jacobsson","doi":"10.5325/transportationj.62.2.0144","DOIUrl":"https://doi.org/10.5325/transportationj.62.2.0144","url":null,"abstract":"Abstract:Given the massive flows of containers that mega vessels deliver to seaport freight terminals, the terminal and transport operators face major accessibility and congestion challenges. To address those challenges, five information services, named as access management services, are identified that can mobilize interorganizational information flows to achieve effective terminal and transport processes. In those processes, previous research has examined the effects of such services only in the access phase, that is, when containers are loaded and/or unloaded, leaving out the potential effects in the pre- and post-access phases. Consequently, the purpose is to clarify how the five identified access management services can affect activities and resources for all three access phases in the terminal and transport processes. Two empirical studies were performed: a prestudy, which involved 30 observations to identify terminal and transport processes in a seaport terminal, and an improvement study, which involved eight interviews and four focus groups to explain how the processes can be managed effectively. Access management services that can exchange information in real time can perform and utilize the activities and resources in all three access phases effectively. Namely, with the services, effective loading and unloading require fewer movements, drivers, administrators, controllers and less container lifting.","PeriodicalId":46529,"journal":{"name":"Transportation Journal","volume":"62 1","pages":"144 - 176"},"PeriodicalIF":2.3,"publicationDate":"2023-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44367025","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"工程技术","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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