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Balanced Control as an Enabler of Organizational Ambidexterity 平衡控制作为组织双元性的推动者
4区 管理学 Q3 Economics, Econometrics and Finance Pub Date : 2018-11-23 DOI: 10.1108/S0742-332220180000040004
Karl Aschenbrücker, T. Kretschmer
Abstract The authors examine how firms can achieve organizational ambidexterity, that is, how they can successfully engage in concurrent exploitation of existing competencies and exploration of new competencies in their search for new products. Existing research has identified three enablers to manage these fundamentally different activities: temporal separation, structural separation, and the creation of context. Studying the strategic orientation, organization design, and performance of a unique sample of mid-sized German manufacturing firms, the authors find that the controlled interplay of decentralized decision making and formalized processes and goals is another effective means to manage the challenges of pursuing an innovation strategy balancing both exploitative and exploratory activities. The findings of this study suggest that this balanced control constitutes a fourth enabler of ambidexterity.
摘要本文研究了企业如何实现组织的双元性,即企业在寻找新产品的过程中如何成功地同时利用现有能力和探索新能力。现有的研究已经确定了管理这些根本不同的活动的三个促成因素:时间分离、结构分离和上下文的创建。通过研究德国中型制造企业的战略取向、组织设计和绩效,作者发现分散决策与形式化流程和目标的可控相互作用是管理追求创新战略挑战的另一种有效手段,可以平衡开发和探索活动。这项研究的结果表明,这种平衡控制构成了双灵巧的第四个促成因素。
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引用次数: 2
Toward a Theory of Organizational Integration 走向组织整合理论
4区 管理学 Q3 Economics, Econometrics and Finance Pub Date : 2018-11-23 DOI: 10.1108/S0742-332220180000040002
X. Castañer, M. Ketokivi
In this chapter, the authors theorize organizational integration by extending, elaborating, and combining various theoretical perspectives, such as structural contingency theory, organization economics, and organizational culture. The aim of this study is to provide the foundation for a holistic theory of integration that examines the different relevant facets of integration and a comprehensive set of tools – integrative devices – by which integration can be sought by those who design the organization. To this end, the authors examine the integration challenge that arises from various types of subunit interdependence – pooled, sequential, and reciprocal – and theorize which configurations of integrative devices are more likely to be effective in a given task environment. The authors close by discussing directions for future research on organizational integration.
在本章中,作者通过扩展、阐述和结合各种理论视角,如结构偶然性理论、组织经济学和组织文化,对组织整合进行了理论化。本研究的目的是为整体整合理论提供基础,该理论考察了整合的不同相关方面,并为组织设计人员寻求整合提供了一套全面的工具——整合设备。为此,作者研究了各种类型的亚基相互依赖(池式、顺序式和互惠式)所带来的集成挑战,并推断出在给定的任务环境中,哪些集成设备配置更可能有效。最后,作者讨论了未来组织整合研究的方向。
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引用次数: 8
Systemic Innovation of Complex One-off Products: The Case of Green Buildings 复杂一次性产品的系统创新——以绿色建筑为例
4区 管理学 Q3 Economics, Econometrics and Finance Pub Date : 2018-11-23 DOI: 10.1108/S0742-332220180000040011
R. Katila, R. Levitt, D. Sheffer
The authors provide new quantitative evidence of the relationship between technologies and organizational design in the context of complex one-off products. The systems that produce complex, one-off products in mature, fragmented industries such as construction lack many of the typical organizational features that researchers have deemed critical to product development success (e.g., team familiarity, frequent communication, and strong leadership). In contrast, the complexity of these products requires a diverse knowledge base that is rarely found within a single firm. The one-off nature of construction’s products further requires improvization and development by a distributed network of highly specialized teams. And because the product is complex, significant innovations in the end product require systemic shifts in the product architecture. Riitta Katila, Raymond E. Levitt and Dana Sheffer use an original, hand-collected dataset of the design and construction of 112 energy-efficient “green” buildings in the United States, combined with in-depth fieldwork, to study these questions. A key conclusion is that the mature US construction industry, with its particularly fragmented supply chain, is not well suited to implementing “systemic innovations” that require coordination across trades or stages of the project. However, project integration across specialists with the highest levels of interdependence (i.e., craft, contract integration) mitigates the knowledge and coordination problems. There are implications for research on how technology shapes organizations (and particularly how organizations shape technology), and on the supply chain configuration strategies of firms in the construction industry as well as building owners who are seeking to build the best buildings possible within their budgets.
作者在复杂的一次性产品的背景下,为技术和组织设计之间的关系提供了新的定量证据。在建筑等成熟、分散的行业中生产复杂、一次性产品的系统缺乏研究人员认为对产品开发成功至关重要的许多典型组织特征(例如,团队熟悉度、频繁沟通和强大的领导力)。相比之下,这些产品的复杂性需要一个多样化的知识库,而在一家公司中很少能找到这种知识库。建筑产品的一次性性质进一步要求由高度专业化的团队组成的分布式网络进行即兴创作和开发。由于产品很复杂,最终产品的重大创新需要产品架构的系统性转变。Riitta Katila、Raymond E.Levitt和Dana Sheffer使用手工收集的美国112栋节能“绿色”建筑的设计和施工原始数据集,结合深入的实地调查,来研究这些问题。一个关键结论是,成熟的美国建筑业,其供应链特别分散,不太适合实施需要跨行业或项目阶段协调的“系统性创新”。然而,具有最高相互依存度的专家之间的项目集成(即工艺、合同集成)缓解了知识和协调问题。这对研究技术如何塑造组织(尤其是组织如何塑造技术),以及建筑业公司的供应链配置策略,以及寻求在预算内建造尽可能最好的建筑的建筑业主都有意义。
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引用次数: 9
Organization Design and Competitive Strategy: An Application to the Case of Divisionalization 组织设计与竞争战略:以事业部为例的应用
4区 管理学 Q3 Economics, Econometrics and Finance Pub Date : 2018-11-23 DOI: 10.1108/S0742-332220180000040007
Metin Sengul
In this chapter, the author outlines the link between organization design and competitive strategy, focusing on rivalry. A firm’s organization design choices can affect its competitive advantage as well as the strategic decisions of its rivals. Therefore, organization design can influence the nature and intensity of competitive interactions between firms. To illustrate this effect, the author focuses on the literature on divisionalization and offers a set of propositions as examples. Taken together, the author makes three main observations: (1) a firm’s competitive position and objectives are reflected in its organizational choices; (2) heterogeneity in competitive position and objectives lead to heterogeneity in organization design choices across firms; and (3) organization design and competitive strategy are interdependent processes. The author concludes by discussing the implications for strategy and management research and pointing out some opportunities for future research.
在本章中,作者概述了组织设计和竞争战略之间的联系,重点是竞争。企业的组织设计选择会影响其竞争优势以及竞争对手的战略决策。因此,组织设计可以影响企业之间竞争互动的性质和强度。为了说明这种效果,作者重点研究了关于除法化的文献,并提供了一组命题作为例子。总之,作者提出了三个主要观点:(1)企业的竞争地位和目标反映在其组织选择中;(2) 竞争地位和目标的异质性导致企业组织设计选择的异质性;(3)组织设计和竞争战略是相互依存的过程。最后,作者讨论了战略和管理研究的意义,并指出了未来研究的一些机会。
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引用次数: 6
Differentiation and Integration in Organizational Learning: A Garbage Can Model 组织学习中的差异化与整合:一个垃圾桶模型
4区 管理学 Q3 Economics, Econometrics and Finance Pub Date : 2018-11-23 DOI: 10.1108/S0742-332220180000040006
Sangyoon Yi, Nils Stieglitz, T. Knudsen
Abstract In this study, the authors unpack the micro-level processes of knowledge accumulation (experiential learning) and knowledge application (problem solving) to examine how task allocation structures influence organizational learning. The authors draw on untapped potential of the classical garbage can model (GCM), and extend it to analyze how restrictions on project participation influence differentiation and integration of organizational members’ knowledge and consequently organizational efficiency in solving the diverse, changing problems from an uncertain task environment. To isolate the effects of problem or knowledge diversity and experiential learning, the authors designed three simulation experiments to identify the most efficient task allocation structure in conditions of (1) knowledge homogeneity, (2) knowledge heterogeneity, and (3) experiential learning. The authors find that free project participation is superior when the members’ knowledge and the problems they solve are homogenous. When problems and knowledge are heterogeneous, the design requirement is on matching specialists to problem types. Finally, the authors found that experiential learning creates a dynamic problem where the double duty of adapting the members’ specialization and matching the specialists to problem types is best solved by a hierarchic structure (if problems are challenging). Underlying the efficiency of the hierarchical structure is an adaptive role of specialized members in organizational learning and problem solving: their narrow but deep knowledge helps the organization to adapt the knowledge of its members while efficiently dealing with the problems at hand. This happens because highly specialized members reduce the necessary scope of knowledge and learning for other members during a certain period of time. And this makes it easier for the generalists and for the organization as a whole, to adapt to unforeseen shifts in knowledge demand because they need to learn less. From this nuanced perspective, differentiation and integration may have a complementary, rather than contradictory, relation under environmental uncertainty and problem diversity.
摘要在本研究中,作者揭示了知识积累(经验学习)和知识应用(问题解决)的微观过程,以考察任务分配结构如何影响组织学习。作者利用了经典垃圾桶模型(GCM)尚未开发的潜力,并将其扩展到分析对项目参与的限制如何影响组织成员知识的差异化和整合,从而影响组织在解决不确定任务环境中的多样性和变化性问题时的效率。为了分离问题或知识多样性和体验式学习的影响,作者设计了三个模拟实验来确定在(1)知识同质性、(2)知识异质性和(3)体验式学习条件下最有效的任务分配结构。作者发现,当成员的知识和他们解决的问题是同质的时,免费项目参与是优越的。当问题和知识是异构的时,设计要求是将专家与问题类型相匹配。最后,作者发现,体验式学习产生了一个动态问题,其中调整成员的专业化和将专家与问题类型相匹配的双重职责最好通过层次结构来解决(如果问题具有挑战性)。层级结构效率的基础是专业成员在组织学习和问题解决中的适应性作用:他们狭窄但深刻的知识有助于组织在有效处理手头问题的同时调整成员的知识。这是因为高度专业化的成员在一定时间内减少了其他成员的必要知识和学习范围。这使得多面手和整个组织更容易适应知识需求的意外变化,因为他们需要学习的东西更少。从这个细致入微的角度来看,在环境不确定性和问题多样性的情况下,分化和融合可能是互补的,而不是矛盾的。
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引用次数: 3
Forming a Collaborative Community: An Agent-based Simulation Study of the Effects of Membership Composition 建立协作社区:基于Agent的成员组成效应模拟研究
4区 管理学 Q3 Economics, Econometrics and Finance Pub Date : 2018-11-23 DOI: 10.1108/S0742-332220180000040009
B. Obel, D. D. Håkonsson, C. C. Snow, L. A. Bach
A collaborative community is an organizational form that is increasingly being used in knowledge-intensive industries to accelerate innovation via collaboration. This study examines key design issues faced by a bilateral broker collaborative community at the point of its formation: (1) whether a critical mass of members is required for community survival, (2) the nature of the match between member skills and community challenges, and (3) how the mix of member skills needs to be adjusted over time to sustain community growth. Findings from our agent-based simulation study indicate that, contrary to suggestions in the literature, a critical mass of members is not necessary for a bilateral broker community to survive early on. The literature also suggests that there should be a match between the skill levels of community members and the skill requirements of the challenges that the community must solve in order for it to grow. We find that a match between skill levels and challenge requirements is necessary but not sufficient: the skill levels of community members must significantly exceed the skill requirements of the challenges. Lastly, we find that the appropriate amount of heterogeneity in member skills is contingent on several factors associated with how the community adapts over time. Implications of these findings for the theory and practice of organization design are discussed.
协作社区是一种组织形式,在知识密集型行业中越来越多地被用于通过协作加速创新。本研究考察了双边经纪人合作社区在形成时面临的关键设计问题:(1)社区生存是否需要临界数量的成员,(2)成员技能与社区挑战之间的匹配性质,以及(3)如何随着时间的推移调整成员技能组合以维持社区增长。我们基于代理的模拟研究结果表明,与文献中的建议相反,双边经纪人群体早期生存并不需要临界数量的成员。文献还表明,社区成员的技能水平和社区发展所必须解决的挑战的技能要求之间应该匹配。我们发现,技能水平和挑战要求之间的匹配是必要的,但还不够:社区成员的技能水平必须大大超过挑战的技能要求。最后,我们发现,成员技能的适当异质性取决于与社区如何随着时间的推移而适应相关的几个因素。讨论了这些发现对组织设计理论和实践的启示。
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引用次数: 2
The Genesis of Control Configurations during Organizational Founding 组织创立过程中控制配置的产生
4区 管理学 Q3 Economics, Econometrics and Finance Pub Date : 2018-11-23 DOI: 10.1108/S0742-332220180000040003
Laura B. Cardinal, S. Sitkin, C. Long, C. C. Miller
In this chapter, the authors argue that organizational controls are best depicted and studied as sets of control configurations. Concepts from extant control research streams describing basic control elements as well as ideal types of control systems are used to identify and classify control configurations. The authors present compositional distinctions among four control configurations using a decade-long case study of a start-up company. By displaying how specific control elements are simultaneously distinct and intertwined in this company, the authors reveal significant theoretical insights that can assist scholars in distinguishing between different configurational patterns and in comprehending dynamics present in holistic perspectives of control. The authors conclude by discussing how conceptualizing controls as configurations most accurately reflects both organizational and managerial practice in ways that can motivate the development of new theories and approaches to studying this key aspect of organizational design. Because control configurations inherently reflect interdisciplinary concerns, and because such configurations affect the attainment of strategic goals, this work provides findings and ideas that fit the interests of a broad audience.
在本章中,作者认为组织控制最好作为控制配置的集合来描述和研究。现有控制研究流中描述基本控制元素以及理想类型的控制系统的概念用于识别和分类控制配置。作者通过对一家初创公司长达十年的案例研究,提出了四种控制配置之间的组成差异。通过展示特定的控制元素在这家公司中是如何同时不同和交织的,作者揭示了重要的理论见解,可以帮助学者区分不同的配置模式,并理解控制的整体视角中存在的动力学。最后,作者讨论了将控制概念化为配置如何最准确地反映组织和管理实践,从而推动研究组织设计这一关键方面的新理论和方法的发展。由于控制配置固有地反映了跨学科的关注,并且由于这种配置影响战略目标的实现,这项工作提供了符合广大受众兴趣的发现和想法。
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引用次数: 3
Exploration and Negative Feedback – Behavioral Learning, Escalation of Commitment, and Organizational Design 探索和负面反馈——行为学习、承诺升级和组织设计
4区 管理学 Q3 Economics, Econometrics and Finance Pub Date : 2018-11-23 DOI: 10.1108/S0742-332220180000040005
T. Keil, Pasi Kuusela, Nils Stieglitz
Abstract How do organizations respond to negative feedback regarding their innovation activities? In this chapter, the authors reconcile contradictory predictions stemming from behavioral learning and from the escalation of commitment (EoC) perspectives regarding persistence under negative performance feedback. The authors core argument suggests that the seemingly contradictory psychological processes indicated by these two perspectives occur simultaneously in decision makers but that the design of organizational roles and reward systems affects their prevalence in decision-making tasks. Specifically, the authors argue that for decision makers responsible for an individual project, responses given to negative performance feedback regarding a project are dominated by self-justification and loss-avoidance mechanisms predicted by the EoC literature, while for decision makers responsible for a portfolio of projects, responses to negative performance regarding a project are dominated by an under-sampling of poorly performing alternatives that behavioral learning theory predicts. In addition to assigning decision-making authority to different organizational roles, organizational designers shape the strength of these mechanisms through the design of reward systems and specifically by setting more or less ambiguous goals, aspiration levels, time horizons of incentives provided, and levels of failure tolerance.
摘要组织如何应对有关其创新活动的负面反馈?在本章中,作者调和了来自行为学习和承诺升级(EoC)视角的关于负绩效反馈下持续性的矛盾预测。作者的核心论点表明,这两种观点所表明的看似矛盾的心理过程同时发生在决策者身上,但组织角色和奖励系统的设计影响了它们在决策任务中的普遍性。具体而言,作者认为,对于负责单个项目的决策者来说,对项目负面绩效反馈的反应主要由EoC文献预测的自我辩护和避免损失机制决定,而对于负责项目组合的决策者,对项目负面表现的反应主要是行为学习理论预测的表现不佳的替代方案的抽样不足。除了将决策权分配给不同的组织角色外,组织设计者还通过设计奖励系统,特别是通过设定或多或少模糊的目标、愿望水平、提供激励的时间范围和容错水平,来塑造这些机制的力量。
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引用次数: 1
Organization Design 组织设计
4区 管理学 Q3 Economics, Econometrics and Finance Pub Date : 2018-11-23 DOI: 10.1108/s0742-3322201840
P. Michalatos
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引用次数: 0
Teaching Strategists to Take Advantage of What Happens 教导战略家利用所发生的事情
4区 管理学 Q3 Economics, Econometrics and Finance Pub Date : 2018-09-10 DOI: 10.1108/S0742-332220180000039017
W. Starbuck
Abstract Courses in strategic management should teach future strategists how to react to unexpected strategic events such as the appearance of innovative technologies, proposed mergers, drastic changes in production costs, or major actions by competitors or customers. Strategic events often trigger important changes in strategies, and reactions to strategic events make the difference between long-run success and failure. Courses can teach students about the philosophical and psychological difficulties posed by complex environments and uncertain futures and teach some procedures that help to assure that important issues receive consideration. Research may be able to identify some decision-making heuristics that foster success.
摘要战略管理课程应教会未来的战略家如何应对意外的战略事件,如创新技术的出现、拟议的合并、生产成本的急剧变化或竞争对手或客户的重大行动。战略事件往往会引发战略的重要变化,而对战略事件的反应决定了长期成功与失败。课程可以向学生传授复杂环境和不确定未来带来的哲学和心理困难,并教授一些有助于确保重要问题得到考虑的程序。研究可能能够确定一些促进成功的决策启发式方法。
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引用次数: 2
期刊
Advances in Strategic Management-A Research Annual
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