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Determinants of efficient last-mile delivery: evidence from health facilities and Kaduna Health Supplies Management Agency 有效的最后一英里交付的决定因素:来自保健设施和卡杜纳保健用品管理局的证据
IF 4 Q2 MANAGEMENT Pub Date : 2023-01-20 DOI: 10.1108/jhlscm-05-2022-0054
Nuraddeen Usman Miko, Usman Abbas
PurposeAfrica has been identified as an area where higher mortality happens due to un-accessibility to health care, drugs and other health facilities. Nigeria, as one of the African countries, is not excluded from such difficulties. This study aims to examine the determinants of efficient last-mile delivery at selected health facilities and the Kaduna State Health Supplies Management Agency (KADSHMA).Design/methodology/approachThe study sourced data from KADSHMA and the health facilities’ staff, with a total of 261 observations used. Likewise, the respondents were picked from warehouses of each health facility and KADSHMA. The data was analysed using the partial least square structural equation modelling analysis to estimate the relationship among the variables of the study.FindingsThe study’s findings revealed that all five variables of the study (i.e. determinants) were significantly affecting the efficient last-mile delivery. Four constructs (delivery cost [DC], delivery time [DT], mode of delivery [MD] and facilities technology [FT]) have shown a positive and significant association with efficient last-mile delivery, whereas one variable (product mix [PM]) indicated a negative and significant association with efficient last-mile delivery. The study concludes that DC, DT, MD, FT and PM played significant roles in efficient last-mile delivery.Research limitations/implicationsThe study provides that specific means of transportation should always be on standby to transport health supplies. Time schedules should always be prepared and adhered to when transporting health supplies to the facilities, and each facility should network with robust technology to ease communication in terms of order and order planning. Additionally, facilities should try as much as possible to reduce the varieties of products when ordering health supplies, as it will increase the efficiency of the delivery.Originality/valueTo the best of the authors’ knowledge, this study is the first of its kind that considered these five variables (DC, DT, MD, FT and PM) with impact on the last-mile delivery in one model, especially in the Nigerian case. This is a great contribution to knowledge, more importantly, to the last-mile delivery of the health sector. The result confirmed the importance of these determinants (DC, DT, FT and PM) of last-mile delivery efficiency in saving lives.
目的由于无法获得医疗保健、药品和其他卫生设施,非洲已被确定为死亡率较高的地区。尼日利亚作为非洲国家之一,并没有被排除在这些困难之外。本研究旨在检验选定卫生机构和卡杜纳州卫生用品管理局(KADSHMA)有效最后一英里交付的决定因素。设计/方法/方法该研究来源于卡杜纳卫生用品管理机构和卫生机构工作人员的数据,共使用了261个观察结果。同样,受访者是从每个卫生机构和KADSHMA的仓库中挑选出来的。使用偏最小二乘结构方程建模分析对数据进行分析,以估计研究变量之间的关系。研究结果研究结果显示,研究的所有五个变量(即决定因素)都对最后一英里的有效交付产生了显著影响。四个结构(交付成本[DC]、交付时间[DT]、交付模式[MD]和设施技术[FT])与有效的最后一英里交付呈正相关,而一个变量(产品组合[PM])与高效的最后一公里交付呈负相关。研究得出结论,DC、DT、MD、FT和PM在有效的最后一英里交付中发挥了重要作用。研究局限性/含义该研究规定,特定的交通工具应始终处于运输卫生用品的备用状态。在向设施运送卫生用品时,应始终准备并遵守时间表,每个设施都应使用强大的技术建立网络,以便于在秩序和秩序规划方面进行沟通。此外,企业在订购卫生用品时应尽可能减少产品种类,因为这将提高配送效率。独创性/价值据作者所知,这项研究是第一次在一个模型中考虑这五个变量(DC、DT、MD、FT和PM)对最后一英里交付的影响,尤其是在尼日利亚的情况下。这是对知识的巨大贡献,更重要的是,对卫生部门的最后一英里交付做出了巨大贡献。该结果证实了最后一英里交付效率的这些决定因素(DC、DT、FT和PM)在拯救生命方面的重要性。
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引用次数: 0
Defence organizations in emergency networks: the early response to COVID-19 in Europe 应急网络中的国防组织:欧洲对新冠肺炎的早期反应
IF 4 Q2 MANAGEMENT Pub Date : 2023-01-11 DOI: 10.1108/jhlscm-11-2021-0114
Elvira Kaneberg, Wojciech Piotrowicz, Jana Abikova, Tore Listou, Sarah Schiffling, C. Paciarotti, Diego Vega, Kristjana Adalgeirsdottir
PurposeThe purpose of this study is to analyse the crisis network response of European countries and the role played by defence organizations (DOs) during the early response phase of the pandemic, here set to encompass 75 days.Design/methodology/approachPublished materials – reports, news and communications – provided by authorities and DOs were used. Some of the authors actively participated in national pandemic response networks. An exploratory approach and qualitative content analysis were applied. The data were collected in national languages from 13 European countries, and they were coded and analysed using the actors, resources and activities (ARA) framework.FindingsThis study identified three main categories of activity structures in which the DOs interacted with civilian members of response networks, health-related services, logistics services and public support services. These networks among actors were found within formal response systems and emergent networks. The DOs engaged as actors that provided a range of services when civil authorities could not cope with the huge demand for specific services and when resources were scarce in the initial response phase.Originality/valueThis study contributes by filling an important research gap with regard to the civil-military relations associated with the use of DO resources in the civil response to the pandemic crisis in Europe, which is described as an untraditional response. The ARA network approach provides a framework for arranging ARA and extends the wider civil-military network to expand the formal networks of the early crisis response. The study lays knowledge about the co-operation between civilian and military actors in different contexts and provides a broader understanding of the roles that DOs played in the response operations.
目的本研究的目的是分析欧洲国家的危机网络应对措施以及国防组织在疫情早期应对阶段发挥的作用,其中包括75 天。设计/方法/方法使用了当局和司法部提供的出版材料——报告、新闻和通信。一些作者积极参与了国家流行病应对网络。采用了探索性方法和定性内容分析。这些数据是用13个欧洲国家的国家语言收集的,并使用行为者、资源和活动框架对其进行编码和分析。发现这项研究确定了三类主要的活动结构,在这三类活动结构中,国防部与响应网络的文职成员互动,包括与健康相关的服务、后勤服务和公共支持服务。行动者之间的这些网络是在正式反应系统和紧急网络中发现的。当民政当局无法应对对特定服务的巨大需求,并且在最初的应对阶段资源稀缺时,司法部作为行为者提供了一系列服务。独创性/价值这项研究填补了一个重要的研究空白,即在欧洲应对疫情危机的民事反应中使用DO资源的军民关系,这被描述为一种非传统的反应。ARA网络方法为安排ARA提供了一个框架,并扩展了更广泛的军民网络,以扩大早期危机应对的正式网络。该研究了解了不同背景下民事和军事行为者之间的合作,并对国防部在应对行动中所扮演的角色有了更广泛的了解。
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引用次数: 1
Enhancing the environmental sustainability of emergency humanitarian medical cold chains with renewable energy sources 利用可再生能源提高紧急人道主义医疗冷链的环境可持续性
IF 4 Q2 MANAGEMENT Pub Date : 2023-01-10 DOI: 10.1108/jhlscm-09-2021-0095
Sonja Saari
PurposeEmergency humanitarian medical cold chains (HMCCs) depend heavily on their supporting energy services due to end-to-end temperature requirements in volatile disaster situations. Most energy sources powering emergency HMCCs are fossil-based due to well established processes, regardless of their environmental impact. In response to the recent energy crisis and climate change, a solution to tackle this issue relies on renewable energy sources (RES), whose use has increased to promote climate resilient development. Nevertheless, RESs’ capacity to replace conventional energy services in emergency HMCCs remains poorly understood. This study aims to investigate opportunities for, and barriers to, increasing the use of RESs in emergency HMCCs, thereby enhancing their environmental sustainability.Design/methodology/approachBased on a review of academic and practice literature, interviews with expert practitioners on emergency HMCCs and sustainable energy, and case study examples, this research aimed to analytically generalise the phenomenon by investigating opportunities for, and barriers to, increasing the use of RESs in emergency HMCCs. The phenomenon is illustrated in a novel framework of typical HMCC, that forms a contextual basis for future research.FindingsA conceptual framework of typical emergency HMCC shows energy-consuming sections where RES can best be increased. This research is put forth in four propositions to manage the opportunities and barriers of the transition.Originality/valueThis research is, to the best of the author’s knowledge, the first attempt to operationalise sustainability by linking energy with HMCCs’ logistical activities in complex emergency settings. The cross-findings from literature, example cases and interviews together demonstrate the need to increase the use of RES in HMCCs, and how to do it.
目的在动荡的灾害情况下,由于端到端温度要求,紧急人道主义医疗冷链严重依赖其配套能源服务。无论其对环境的影响如何,为应急hmcc提供动力的大多数能源都是基于化石的,这是由于其完善的工艺。为了应对最近的能源危机和气候变化,解决这一问题的办法依赖于可再生能源(RES),可再生能源的使用已经增加,以促进气候适应型发展。尽管如此,人们对应急卫生管理物资中心替代传统能源服务的能力仍然知之甚少。本研究的目的是调查在紧急医疗卫生服务中心增加使用RESs的机会和障碍,从而提高其环境可持续性。设计/方法/方法基于对学术和实践文献的回顾,对紧急医疗卫生控制中心和可持续能源方面的专家从业人员的访谈,以及案例研究,本研究旨在通过调查在紧急医疗卫生控制中心增加使用RESs的机会和障碍,分析地概括这一现象。这一现象在典型HMCC的新框架中得到了说明,这为未来的研究奠定了背景基础。发现典型的应急HMCC概念框架显示了可再生能源最能增加的耗能部分。本研究提出了管理转型机遇与障碍的四项建议。原创性/价值据作者所知,这项研究是通过在复杂的紧急情况下将能源与hmcc的后勤活动联系起来,实现可持续性的首次尝试。来自文献、案例和访谈的交叉调查结果共同表明,有必要在卫生保健服务中增加可再生能源的使用,以及如何做到这一点。
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引用次数: 1
The influence of lean thinking on philanthropic organisations' disaster response processes 精益思维对慈善组织救灾过程的影响
IF 4 Q2 MANAGEMENT Pub Date : 2022-12-28 DOI: 10.1108/jhlscm-07-2022-0079
Keratiloe Mogotsi, F. Saruchera
PurposeThis paper aims to reveal the philanthropy landscape processes for dealing with disasters and examine the influence of lean thinking in managing philanthropy for disasters. It sought to leverage continuous improvement and maximise disaster response and humanitarian logistics efficiency.Design/methodology/approachA sequential quantitative, qualitative research methods strategy was utilised involving data collection with literary analysis and two sets of online surveys with 212 NGO staff members in Malawi, Mozambique, South Africa and Zimbabwe. In addition, in-depth key informant interviews were conducted with 23 staff members at various management levels from these countries.FindingsThe study found that lean thinking had a positive, statistically valid influence at a 95% confidence level. Community incorporation, government support and collaboration with other philanthropic organisations were critical success factors. When lean thinking tools were applied (any tools), philanthropic organisations experienced waste reduction and value addition, where waste reduction accounted for 67% variation, and value-addition accounted for 58%, respectively. These were the same benefits experienced in other industries, thus, justifying lean thinking's applicability in the non-profit sector. Lean was most helpful about the communication and duplication of efforts challenges humanitarian or philanthropic organisations face when responding to a disaster.Practical implicationsThe study equips leaders and philanthropic organisations with suggestions to manage and respond to disasters in a lean and effective manner. The study helps philanthropy leaders rethink their funding and response models to pursue lean policies catering to humanitarian organisations and the communities they serve.Originality/valueThe study closes significant gaps in the literature and practice by adopting a multi-sectoral lens that borrows from business and manufacturing tools into a non-profit context. It enables documentation of processes and logistical management by philanthropy organisations for continuous improvement and elimination of waste to ensure efficiency in the philanthropic role of alleviating the impact of disasters. The study also affirms the need for philanthropic organisations to incorporate community feedback, use lean tools to collaborate with other responding organisations and work closely with the local authorities to fulfil the government's supportive role: the primary source and executor in disaster response.
目的本文旨在揭示应对灾害的慈善景观过程,并考察精益思维在灾害慈善管理中的影响。它试图利用持续改进,最大限度地提高救灾和人道主义后勤效率。设计/方法/方法采用了一种顺序的定量、定性研究方法策略,包括数据收集和文学分析,以及对马拉维、莫桑比克、南非和津巴布韦的212名非政府组织工作人员进行的两组在线调查。此外,对来自这些国家的23名不同管理级别的工作人员进行了深入的关键线人访谈。研究发现,在95%的置信水平下,精益思维具有积极的、统计有效的影响。社区参与、政府支持以及与其他慈善组织的合作是成功的关键因素。当应用精益思维工具(任何工具)时,慈善组织都经历了废物减少和价值增加,其中废物减少分别占67%,价值增加分别占58%。这些都是其他行业所经历的相同好处,因此证明了精益思维在非营利部门的适用性。Lean对人道主义或慈善组织在应对灾难时面临的沟通和重复工作挑战最有帮助。实际意义这项研究为领导者和慈善组织提供了以精简有效的方式管理和应对灾害的建议。这项研究有助于慈善领袖重新思考他们的资金和应对模式,以推行符合人道主义组织及其服务社区的精益政策。独创性/价值该研究通过采用多部门视角,将商业和制造工具引入非营利背景,填补了文献和实践中的重大空白。它使慈善组织能够记录流程和后勤管理,以持续改进和消除浪费,从而确保慈善机构在减轻灾害影响方面的效率。该研究还确认,慈善组织需要纳入社区反馈,使用精益工具与其他响应组织合作,并与地方当局密切合作,以履行政府的支持作用:灾害响应的主要来源和执行者。
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引用次数: 0
Design of humanitarian supply chain system by applying the general two-stage network DEA model 应用一般两阶段网络DEA模型设计人道主义供应链系统
IF 4 Q2 MANAGEMENT Pub Date : 2022-12-09 DOI: 10.1108/jhlscm-06-2022-0069
Jae-Dong Hong
PurposeThe recent COVID-19 outbreak and severe natural disasters make the design of the humanitarian supply chain network (HSCN) a crucial strategic issue in a pre-disaster scenario. The HSCN design problem deals with the location/allocation of emergency response facilities (ERFs). This paper aims to propose and demonstrate how to design an efficient HSCN configuration under the risk of ERF disruptions.Design/methodology/approachThis paper considers four performance measures simultaneously for the HSCN design by formulating a weighted goal programming (WGP) model. Solving the WGP model with different weight values assigned to each performance measure generates various HSCN configurations. This paper transforms a single-stage network into a general two-stage network, treating each HSCN configuration as a decision-making unit with two inputs and two outputs. Then a two-stage network data envelopment analysis (DEA) approach is applied to evaluate the HSCN schemes for consistently identifying the most efficient network configurations.FindingsAmong various network configurations generated by the WGP, the single-stage DEA model does not consistently identify the top-ranked HSCN schemes. In contrast, the proposed transformation approach identifies efficient HSCN configurations more consistently than the single-stage DEA model. A case study demonstrates that the proposed transformation method could provide a more robust and consistent evaluation for designing efficient HSCN systems. The proposed approach can be an essential tool for federal and local disaster response officials to plan a strategic design of HSCN.Originality/valueThis study presents how to transform a single-stage process into a two-stage network process to apply the general two-stage network DEA model for evaluating various HSCN configurations. The proposed transformation procedure could be extended for designing some supply chain systems with conflicting performance metrics more effectively and efficiently.
近期新冠肺炎疫情和严重自然灾害使人道主义供应链网络的设计成为灾前情景下至关重要的战略问题。HSCN设计问题涉及应急响应设施(erf)的位置/分配。本文旨在提出并演示如何在ERF中断的风险下设计高效的HSCN配置。本文通过建立一个加权目标规划(WGP)模型,同时考虑了HSCN设计的四个性能指标。使用分配给每个性能度量的不同权重值来求解WGP模型会生成各种HSCN配置。本文将单阶段网络转化为一般的两阶段网络,将每个HSCN配置视为具有两个输入和两个输出的决策单元。然后,应用两阶段网络数据包络分析(DEA)方法对HSCN方案进行评估,以一致地确定最有效的网络配置。在WGP生成的各种网络配置中,单阶段DEA模型并不能一致地识别出排名靠前的HSCN方案。相比之下,所提出的转换方法比单阶段DEA模型更一致地识别出有效的HSCN配置。实例研究表明,该方法可以为设计高效的HSCN系统提供更加稳健和一致的评估。拟议的方法可以成为联邦和地方救灾官员规划HSCN战略设计的重要工具。原创性/价值本研究提出如何将单阶段过程转化为两阶段网络过程,以应用通用的两阶段网络DEA模型来评估各种HSCN配置。所提出的转换过程可以扩展到更有效地设计一些具有冲突绩效指标的供应链系统。
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引用次数: 1
Assessing the value of supply chain management in the humanitarian context – An evidence-based research approach 评估人道主义背景下供应链管理的价值——基于证据的研究方法
IF 4 Q2 MANAGEMENT Pub Date : 2022-12-06 DOI: 10.1108/jhlscm-03-2022-0039
Jonas Stumpf, M. Besiou, T. Wakolbinger
PurposeThe research objective is to study the relevance of supply chain management in the humanitarian context, analyze supply chain expenditures and identify major cost-saving potentials and future research directions.Design/methodology/approachOur research design integrates exploratory and inductive research approaches that are based on existing literature, discussions with supply chain leaders and extensive financial data collected through field studies.FindingsSupply chain management is increasingly considered as a critical success factor for humanitarian operations and amounts on average to around 75% of the total response cost. Based on our findings, humanitarian supply chains bear tremendous potential for further improvements to provide more assistance with limited resources available.Research limitations/implicationsIn particular, humanitarian supply chains in conflict situations and procurement processes offer potential for impactful and relevant research. Whilst our study focuses on international organizations, future research should give more attention to supply chain cost structures of local actors to reveal further untapped potential.Practical implicationsOur findings equipped supply chain leaders with fact-based evidence of the value of supply chain management and supported them in strategic meetings with their executive management and donors. Furthermore, we identified major cost-saving potentials.Social implicationsFor researchers (and practitioners), our findings serve as motivation to intensify their efforts in studying and enhancing supply chain management in the humanitarian context.Originality/valueThis paper fulfils an identified need to study and provide empirical evidence of the value of supply chain management in the humanitarian context.
目的研究供应链管理在人道主义背景下的相关性,分析供应链支出,确定主要的成本节约潜力和未来的研究方向。设计/方法论/方法我们的研究设计融合了探索性和归纳性研究方法,这些方法基于现有文献、与供应链领导者的讨论以及通过实地研究收集的广泛财务数据。Findings供应链管理越来越被认为是人道主义行动的关键成功因素,平均约占总响应成本的75%。根据我们的调查结果,人道主义供应链具有进一步改进的巨大潜力,可以在有限的可用资源下提供更多援助。研究局限性/影响特别是,冲突局势中的人道主义供应链和采购过程提供了进行有影响力和相关研究的潜力。虽然我们的研究重点是国际组织,但未来的研究应该更多地关注当地参与者的供应链成本结构,以揭示进一步未开发的潜力。实际意义我们的研究结果为供应链领导者提供了基于事实的供应链管理价值证据,并在与执行管理层和捐助者的战略会议上为他们提供了支持。此外,我们确定了主要的成本节约潜力。社会含义对于研究人员(和从业者)来说,我们的发现是他们在人道主义背景下加强研究和加强供应链管理的动力。原创性/价值本文满足了在人道主义背景下研究供应链管理价值并提供经验证据的明确需求。
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引用次数: 4
Humanitarian aid distribution logistics with accessibility constraints: a systematic literature review 具有可达性约束的人道主义援助配送物流:系统文献综述
IF 4 Q2 MANAGEMENT Pub Date : 2022-12-05 DOI: 10.1108/jhlscm-05-2021-0041
Carlos Alberto Rojas Trejos, J. D. Meisel, Wilson Adarme Jaimes
PurposeThe purpose of this paper is to review the relevant literature in order to identify trends and suggest some possible directions for future research in the framework of humanitarian aid distribution logistics with accessibility constraints.Design/methodology/approachThe authors developed a systematic literature review to study the state of the art on distribution logistics considering accessibility constraints. The electronic databases used were Web of science, Scopus, Science Direct, Jstor, Emerald, EBSCO, Scielo and Redalyc. As a result, 49 articles were reviewed in detail.FindingsThis study identified some gaps, as well as some research opportunities. The main conclusions are the need for further studies on the interrelationships and hierarchies of multiple actors, explore intermodality, transshipment options and redistribution relief goods to avoid severe shortages in some nodes and excess inventory in others, studies of the vulnerability of transport networks, correlational analysis of road failures and other future lines.Research limitations/implicationsThe bibliography is limited to peer-reviewed academic journals due to their academic relevance, accessibility and ease of searching. Most of the studies included in the review were conducted in high-income countries, which may limit the generalizability of the results to low-income countries. However, the authors focused on databases covering important journals on humanitarian logistics.Originality/valueThis paper contextualises and synthesises research into humanitarian aid distribution logistics with accessibility constrains, highlights key themes and suggests areas for further research.
本文的目的是对相关文献进行回顾,以确定具有可达性约束的人道主义援助配送物流框架下的发展趋势,并提出未来可能的研究方向。设计/方法/方法作者进行了系统的文献综述,研究了考虑可达性约束的配送物流的现状。使用的电子数据库有Web of science、Scopus、science Direct、Jstor、Emerald、EBSCO、Scielo和Redalyc。因此,对49篇文章进行了详细审查。这项研究发现了一些差距,以及一些研究机会。主要结论是需要进一步研究多个行动者的相互关系和等级,探讨多式联运、转运选择和重新分配救济货物,以避免某些节点严重短缺和其他节点库存过剩,研究运输网络的脆弱性,对道路故障和其他未来线路的相关分析。研究限制/启示参考书目仅限于同行评议的学术期刊,因为它们的学术相关性,可及性和易于搜索。审查中包括的大多数研究都是在高收入国家进行的,这可能限制了结果在低收入国家的普遍性。然而,作者着重于涵盖人道主义后勤重要期刊的数据库。原创性/价值本文将具有可达性限制的人道主义援助配送物流的研究置于背景和综合中,突出了关键主题,并提出了进一步研究的领域。
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引用次数: 3
Guest editorial: The COVID-19 impact on humanitarian operations: lessons for future disrupting events 客座社论:新冠肺炎对人道主义行动的影响:未来干扰事件的教训
IF 4 Q2 MANAGEMENT Pub Date : 2022-11-21 DOI: 10.1108/jhlscm-10-2022-132
Bhavin Shah, G. Frederico, Prof Vikas Kumar, J. Garza‐Reyes, Anil . Kumar
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引用次数: 0
Digital humanitarianism and crisis management: an empirical study of antecedents and consequences 数字人道主义与危机管理:前因后果的实证研究
IF 4 Q2 MANAGEMENT Pub Date : 2022-10-25 DOI: 10.1108/jhlscm-02-2022-0020
Anup Kumar, Sudhanshu Joshi, Manu Sharma, Neeraj Vishvakarma
PurposeThis study proposes a digital humanitarianism dynamic capability (DHDC) paradigm that explores the direct effects of DHDC on disaster risk reduction (DRR) and the mediating effects of process-oriented dynamic capabilities (PODC) on the relationship between DHDC and DRR.Design/methodology/approachTo validate the proposed model, the authors used an offline survey to gather data from 260 district magistrates in India managing the COVID-19 pandemic.FindingsThe results affirm the importance of the DHDC system for DRR. The findings depict that the impact of PODC on DRR in the DHDC system is negligible. This study can help policymakers in planning during emergencies.Research limitations/implicationsTechnological innovation has reshaped the way humanitarian organizations (HOs) respond to humanitarian crises. These organizations are able to provide immediate aid to affected communities through digital humanitarianism (DH), which involves significant innovations to match the specific needs of people in real-time through online platforms. Despite the growing need for DH, there is still limited know-how regarding how to leverage such technological concepts into disaster management. Moreover, the impact of DH on DRR is rarely examined.Originality/valueThe present study examines the impact of the dynamic capabilities of HOs on DRR by applying the resource-based view (RBV) and dynamic capability theory (DCT).
目的本研究提出了一种数字人道主义动态能力(DHDC)范式,探讨了DHDC对减少灾害风险(DRR)的直接影响,以及面向过程的动态能力(PODC)对DHDC与DRR关系的中介作用,作者利用一项线下调查,从印度管理新冠肺炎疫情的260名地区治安法官那里收集了数据。结果证实了DHDC系统对DRR的重要性。研究结果表明,在DHDC系统中,PODC对DRR的影响可以忽略不计。这项研究可以帮助决策者在紧急情况下进行规划。研究局限性/影响技术创新重塑了人道主义组织应对人道主义危机的方式。这些组织能够通过数字人道主义(DH)向受影响的社区提供即时援助,这涉及重大创新,通过在线平台实时满足人们的具体需求。尽管对DH的需求越来越大,但关于如何利用这些技术概念进行灾害管理的专业知识仍然有限。此外,DH对DRR的影响很少被研究。独创性/价值本研究运用基于资源的观点(RBV)和动态能力理论(DCT)考察了HO的动态能力对DRR的影响。
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引用次数: 3
Managing supply chains during COVID-19 outbreak: a case of Hong Kong toy manufacturing company 新冠肺炎疫情期间的供应链管理:以香港玩具制造公司为例
IF 4 Q2 MANAGEMENT Pub Date : 2022-07-19 DOI: 10.1108/jhlscm-10-2021-0109
Vimal Kumar, Pratima Verma, Tsz-Chun So, Arpita Singh, A. Al Owad
PurposeThis study aims to identify key supply chain challenges and opportunities of the case of Hong Kong toy manufacturing company during the COVID-19 outbreak and develop a comprehensive structural relationship to rank them.Design/methodology/approachIn this study, a toy model company in Hong Kong is considered to discuss about what challenges and opportunities have the biggest impacts on non-necessary goods companies and how to deal with different impacts on entire supply chain flow disruption during COVID-19. A semi-structured interview with five decision-makers from the company was made to give key challenges and opportunities scores. The Technique for Order of Preference by Similarity to Ideal Solution (TOPSIS) technique is used to establish the model and rank them afterward to overcome the challenges.FindingsFrom the data analysis and results, “salary of employee” and “inconvenient transportation” have emerged as top and bottom key challenges respectively. The sequence of organized challenges in the list needs to mitigate one by one in this order to improve the supply chain performance. The “client's orders’ frequency, customer management” and “supplier/partner relationship management” are identified as the top and bottom respectively to develop the opportunities.Research limitations/implicationsThese key challenges and opportunities are identified as contributing attributes and provide the way to measure to improve production, profits and sustainable growth of the toy manufacturing company during a pandemic. Moreover, it helps to improve the distribution level and good planning with appropriate decision making to manage the supply chain performance considering humanitarian aspects during a pandemic outbreak.Originality/valueThe novelty of this study is to identify the key supply chain challenges and opportunities measured by the TOPSIS method to rank them and consider the case of a Hong Kong toy manufacturing company as a case-based approach to measuring its performance during the COVID-19 outbreak.
目的本研究旨在确定香港玩具制造公司在新冠肺炎疫情期间的关键供应链挑战和机遇,并建立全面的结构关系对其进行排名。设计/方法/方法在本研究中,香港的一家玩具模型公司被考虑讨论哪些挑战和机遇对非必需品公司的影响最大,以及如何应对新冠肺炎期间对整个供应链流动中断的不同影响。对该公司的五位决策者进行了半结构化访谈,对关键挑战和机遇进行了评分。使用TOPSIS技术建立模型,然后对其进行排序,以克服挑战。发现从数据分析和结果来看,“员工工资”和“交通不便”分别成为最主要和最主要的挑战。清单中的一系列有组织的挑战需要逐一缓解,以提高供应链绩效。“客户订单的频率、客户管理”和“供应商/合作伙伴关系管理”分别被确定为顶部和底部,以开发机会。研究局限性/含义这些关键挑战和机遇被确定为促成因素,并为在疫情期间提高玩具制造公司的生产、利润和可持续增长提供了衡量方法。此外,考虑到疫情爆发期间的人道主义方面,它有助于提高分销水平和良好的规划,并通过适当的决策来管理供应链绩效。创意/价值本研究的新颖之处在于确定通过TOPSIS方法衡量的关键供应链挑战和机遇,对其进行排名,并将香港玩具制造公司的案例视为衡量其在新冠肺炎疫情期间表现的基于案例的方法。
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引用次数: 5
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Journal of Humanitarian Logistics and Supply Chain Management
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