Pub Date : 2020-04-15DOI: 10.1108/jhlscm-05-2019-0036
H. Abidi, Sander de Leeuw, W. Dullaert
PurposeWe examine how design and implementation practices for supply chain performance management that have proven successful in commercial organisations apply to humanitarian organisations (HOs) to guide the process of designing and implementing performance management in humanitarian organisations.Design/methodology/approachWe identify from the literature ten successful practices regarding the design and implementation of supply chain performance management in commercial businesses. We apply these, using action research over a four-year period, at Médecins sans Frontières (MSF) Belgium and draw conclusions from this.FindingsWe find that tools and techniques, such as workshops and technical sheets, are essential in designing and implementing supply chain performance measurement projects at HOs. Furthermore, making a link to an IT project is crucial when implementing performance measurement systems at HOs. Overall, our case study shows that performance management practices used in business can be applied and are relevant for humanitarian supply chains.Originality/valuePrevious research has argued that there are few empirical studies in the domain of performance management at humanitarian organisations. To the best of our knowledge, this paper is the first to provide a longitudinal understanding of the design and implementation of supply chain performance measurement at HOs.
{"title":"Performance management practices in humanitarian organisations","authors":"H. Abidi, Sander de Leeuw, W. Dullaert","doi":"10.1108/jhlscm-05-2019-0036","DOIUrl":"https://doi.org/10.1108/jhlscm-05-2019-0036","url":null,"abstract":"PurposeWe examine how design and implementation practices for supply chain performance management that have proven successful in commercial organisations apply to humanitarian organisations (HOs) to guide the process of designing and implementing performance management in humanitarian organisations.Design/methodology/approachWe identify from the literature ten successful practices regarding the design and implementation of supply chain performance management in commercial businesses. We apply these, using action research over a four-year period, at Médecins sans Frontières (MSF) Belgium and draw conclusions from this.FindingsWe find that tools and techniques, such as workshops and technical sheets, are essential in designing and implementing supply chain performance measurement projects at HOs. Furthermore, making a link to an IT project is crucial when implementing performance measurement systems at HOs. Overall, our case study shows that performance management practices used in business can be applied and are relevant for humanitarian supply chains.Originality/valuePrevious research has argued that there are few empirical studies in the domain of performance management at humanitarian organisations. To the best of our knowledge, this paper is the first to provide a longitudinal understanding of the design and implementation of supply chain performance measurement at HOs.","PeriodicalId":46575,"journal":{"name":"Journal of Humanitarian Logistics and Supply Chain Management","volume":null,"pages":null},"PeriodicalIF":4.0,"publicationDate":"2020-04-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1108/jhlscm-05-2019-0036","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46812208","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-01-01DOI: 10.4018/978-1-7998-0945-6.ch090
M. Vitteková, P. Vittek, O. Stejskal, Slobodan Stojić, Tomáš Pezl
This chapter introduces a methodology on how to define a complex Security Index (SI) that brings the ability to measure the strength and the efficiency of the business entity´s security system. It describes how to provide an approach to the security performance measurement. In order to get SI it is necessary to develop a systematization of Security Index Determination Model (SIDM). SI describes Supply Chain Security Management (SCSM) performance. SCSM implements, facilitates and maintains Security barriers, which are formed by a confluence of properly chosen and efficiently implemented security measures. The presented methodology is based on the General Model developed by Gutiérrez and Hintsa that was expanded according to research needs. The expansion was based on adding the specified barriers for each of the Sub-categories stated in the previously mentioned General Model. For this purpose different security initiatives such as AEO, C-TPAT and TAPA were analysed. SIDM is based on Objectivized Methodology for Technical Systems Conditions Assessment developed by Lansky.
{"title":"Beyond the Horizon of Supply Chain Security Performance Measurement","authors":"M. Vitteková, P. Vittek, O. Stejskal, Slobodan Stojić, Tomáš Pezl","doi":"10.4018/978-1-7998-0945-6.ch090","DOIUrl":"https://doi.org/10.4018/978-1-7998-0945-6.ch090","url":null,"abstract":"This chapter introduces a methodology on how to define a complex Security Index (SI) that brings the ability to measure the strength and the efficiency of the business entity´s security system. It describes how to provide an approach to the security performance measurement. In order to get SI it is necessary to develop a systematization of Security Index Determination Model (SIDM). SI describes Supply Chain Security Management (SCSM) performance. SCSM implements, facilitates and maintains Security barriers, which are formed by a confluence of properly chosen and efficiently implemented security measures. The presented methodology is based on the General Model developed by Gutiérrez and Hintsa that was expanded according to research needs. The expansion was based on adding the specified barriers for each of the Sub-categories stated in the previously mentioned General Model. For this purpose different security initiatives such as AEO, C-TPAT and TAPA were analysed. SIDM is based on Objectivized Methodology for Technical Systems Conditions Assessment developed by Lansky.","PeriodicalId":46575,"journal":{"name":"Journal of Humanitarian Logistics and Supply Chain Management","volume":null,"pages":null},"PeriodicalIF":4.0,"publicationDate":"2020-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"80143680","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-01-01DOI: 10.4018/978-1-4666-9639-6.CH031
Jaime Palma
This chapter explains and describes a detailed framework based on integrating a number of different methodological strands from the literature. A literature review was conducted in three different domains - business process re-design, supply chain re-design and e-business process design-. The literature review revealed potential for integrating elements of a number of different methods and techniques found in different methodological strands into a framework for conducting Business Process Re-design (BPR) to support Supply Chain Integration (SCI).The proposed BPR methodology can be applied in any company or sector; methods and techniques incorporated are not specific to any sector.
{"title":"Methodology to Support Supply Chain Integration a Business Process Perspective","authors":"Jaime Palma","doi":"10.4018/978-1-4666-9639-6.CH031","DOIUrl":"https://doi.org/10.4018/978-1-4666-9639-6.CH031","url":null,"abstract":"This chapter explains and describes a detailed framework based on integrating a number of different methodological strands from the literature. A literature review was conducted in three different domains - business process re-design, supply chain re-design and e-business process design-. The literature review revealed potential for integrating elements of a number of different methods and techniques found in different methodological strands into a framework for conducting Business Process Re-design (BPR) to support Supply Chain Integration (SCI).The proposed BPR methodology can be applied in any company or sector; methods and techniques incorporated are not specific to any sector.","PeriodicalId":46575,"journal":{"name":"Journal of Humanitarian Logistics and Supply Chain Management","volume":null,"pages":null},"PeriodicalIF":4.0,"publicationDate":"2020-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"79286205","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-01-01DOI: 10.4018/978-1-5225-1680-4.CH007
E. Cherif
In this paper, we propose a solution for demand chain management using APIs (application programming interfaces) integration in the online real estate. We propose online real estate management system that includes advanced modules that can be bundled together, creating differentiation and enhancing the value chain. We propose a simplified implementation architecture for an integrated demand and supply chain management system for online real estate services. We use a formal specification language for specifying the functional components of the demand chain management system and interaction with real estate entities and actors. We choose an open source Customer Relationship Management system as a platform to manage some of the online real estate modules. Other value-added modules are integrated from third-party providers using their open interfaces.
{"title":"Online Real Estate Demand Chain Integration","authors":"E. Cherif","doi":"10.4018/978-1-5225-1680-4.CH007","DOIUrl":"https://doi.org/10.4018/978-1-5225-1680-4.CH007","url":null,"abstract":"In this paper, we propose a solution for demand chain management using APIs (application programming interfaces) integration in the online real estate. We propose online real estate management system that includes advanced modules that can be bundled together, creating differentiation and enhancing the value chain. We propose a simplified implementation architecture for an integrated demand and supply chain management system for online real estate services. We use a formal specification language for specifying the functional components of the demand chain management system and interaction with real estate entities and actors. We choose an open source Customer Relationship Management system as a platform to manage some of the online real estate modules. Other value-added modules are integrated from third-party providers using their open interfaces.","PeriodicalId":46575,"journal":{"name":"Journal of Humanitarian Logistics and Supply Chain Management","volume":null,"pages":null},"PeriodicalIF":4.0,"publicationDate":"2020-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"79999446","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-01-01DOI: 10.4018/978-1-4666-9894-9.CH006
Kijpokin Kasemsap
This chapter aims to encourage supply chain networks and customer loyalty in global supply chain, thus distinguishing the theoretical and practical concepts of supply chain management (SCM) and supply chain networks; the multifaceted applications of supply chain network design (SCND); the overview of customer loyalty in global supply chain concerning customer value, customer satisfaction, switching barriers, customer loyalty programs, and customer-company identification (CCID); and the linkage between customer loyalty and supply chain networks in the retail setting. Encouraging supply chain networks and customer loyalty is critical for modern organizations that seek to serve suppliers and customers, increase business performance, strengthen competitiveness, and achieve continuous success in global supply chain. The chapter argues that encouraging supply chain networks and customer loyalty has the potential to improve organizational performance and gain sustainable competitive advantage in global supply chain scenarios.
{"title":"Encouraging Supply Chain Networks and Customer Loyalty in Global Supply Chain","authors":"Kijpokin Kasemsap","doi":"10.4018/978-1-4666-9894-9.CH006","DOIUrl":"https://doi.org/10.4018/978-1-4666-9894-9.CH006","url":null,"abstract":"This chapter aims to encourage supply chain networks and customer loyalty in global supply chain, thus distinguishing the theoretical and practical concepts of supply chain management (SCM) and supply chain networks; the multifaceted applications of supply chain network design (SCND); the overview of customer loyalty in global supply chain concerning customer value, customer satisfaction, switching barriers, customer loyalty programs, and customer-company identification (CCID); and the linkage between customer loyalty and supply chain networks in the retail setting. Encouraging supply chain networks and customer loyalty is critical for modern organizations that seek to serve suppliers and customers, increase business performance, strengthen competitiveness, and achieve continuous success in global supply chain. The chapter argues that encouraging supply chain networks and customer loyalty has the potential to improve organizational performance and gain sustainable competitive advantage in global supply chain scenarios.","PeriodicalId":46575,"journal":{"name":"Journal of Humanitarian Logistics and Supply Chain Management","volume":null,"pages":null},"PeriodicalIF":4.0,"publicationDate":"2020-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"88399222","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-01-01DOI: 10.4018/978-1-4666-9894-9.CH009
A. Bharti
Supply chain management is the active management of supply chain activities to maximize customer value and achieve a sustainable competitive advantage for a longer time. The supply chain firms put an extra effort to develop and run in the most effective & efficient ways possible. There are issues of concern that need attention, like huge losses in perishables (food) because of infrastructural deficiencies. The demand for food remains highly unfulfilled in most of the country and outside in spite of high production of food. This is because of highly ineffective, inadequate and very weak supply chains for food that require temperature controlled conditions to retain quality and safety of food and curb the decay process. An effective food retail supply chain thus becomes vital (Bourkakis and Weightman, 2004).Supply chains for perishable and time-sensitive products, pose specific and unique challenges. The temperature controlled supply chains or cold chains are a significant proportion of the retail food market which is still in the nascent stage.
{"title":"Supply Chain Management and Strategy Implementation for Perishable Goods","authors":"A. Bharti","doi":"10.4018/978-1-4666-9894-9.CH009","DOIUrl":"https://doi.org/10.4018/978-1-4666-9894-9.CH009","url":null,"abstract":"Supply chain management is the active management of supply chain activities to maximize customer value and achieve a sustainable competitive advantage for a longer time. The supply chain firms put an extra effort to develop and run in the most effective & efficient ways possible. There are issues of concern that need attention, like huge losses in perishables (food) because of infrastructural deficiencies. The demand for food remains highly unfulfilled in most of the country and outside in spite of high production of food. This is because of highly ineffective, inadequate and very weak supply chains for food that require temperature controlled conditions to retain quality and safety of food and curb the decay process. An effective food retail supply chain thus becomes vital (Bourkakis and Weightman, 2004).Supply chains for perishable and time-sensitive products, pose specific and unique challenges. The temperature controlled supply chains or cold chains are a significant proportion of the retail food market which is still in the nascent stage.","PeriodicalId":46575,"journal":{"name":"Journal of Humanitarian Logistics and Supply Chain Management","volume":null,"pages":null},"PeriodicalIF":4.0,"publicationDate":"2020-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"83878484","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-01-01DOI: 10.4018/978-1-7998-0945-6.ch057
Kaifeng Zhang, Zheng Liu
In the past 20 years, Fair Trade appears as an approach of trading encouraging minimal returns, safety, sustainability and ethics. There are some good practices of Fair Trade supply chain management in the western companies such as the Body Shop; however, the development of Fair Trade business is still a new concept in developing countries such as China. This proposed chapter will start with an introduction of Fair Trade, and then analyze successful cases in the western countries. There will be initial investigation into Fair Trade supply chain management in China, with a focus on its opportunities and challenges. Discussion will be made to address the critical issues of Fair Trade management, followed by a summary of the chapter.
{"title":"An Investigation on Fair Trade Business","authors":"Kaifeng Zhang, Zheng Liu","doi":"10.4018/978-1-7998-0945-6.ch057","DOIUrl":"https://doi.org/10.4018/978-1-7998-0945-6.ch057","url":null,"abstract":"In the past 20 years, Fair Trade appears as an approach of trading encouraging minimal returns, safety, sustainability and ethics. There are some good practices of Fair Trade supply chain management in the western companies such as the Body Shop; however, the development of Fair Trade business is still a new concept in developing countries such as China. This proposed chapter will start with an introduction of Fair Trade, and then analyze successful cases in the western countries. There will be initial investigation into Fair Trade supply chain management in China, with a focus on its opportunities and challenges. Discussion will be made to address the critical issues of Fair Trade management, followed by a summary of the chapter.","PeriodicalId":46575,"journal":{"name":"Journal of Humanitarian Logistics and Supply Chain Management","volume":null,"pages":null},"PeriodicalIF":4.0,"publicationDate":"2020-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"87239448","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-01-01DOI: 10.4018/978-1-7998-0945-6.ch066
Raul Valverde, Malleswara Rao Talla
The paper presents data oriented and process oriented models of legacy systems. It discusses the details of systems development and evolution models mainly aiming at an ongoing reengineering of legacy systems into supply chain systems. It proposes few strategies for reengineering of both data oriented model and process oriented models. The legacy systems often miss automatic interfaces to supply chain systems, so the article presents a strategy focusing on automatic update of data of the system. Likewise, the article also presents a strategy for process reengineering in order to integrate these legacy systems into supply chain systems. Finally, a legacy system is envisioned as a comprehensive mix of both data and process oriented, while proposing a gradual ongoing reengineering of both data structures and process methods.
{"title":"Reengineering of Legacy Systems into Supply Chain Systems","authors":"Raul Valverde, Malleswara Rao Talla","doi":"10.4018/978-1-7998-0945-6.ch066","DOIUrl":"https://doi.org/10.4018/978-1-7998-0945-6.ch066","url":null,"abstract":"The paper presents data oriented and process oriented models of legacy systems. It discusses the details of systems development and evolution models mainly aiming at an ongoing reengineering of legacy systems into supply chain systems. It proposes few strategies for reengineering of both data oriented model and process oriented models. The legacy systems often miss automatic interfaces to supply chain systems, so the article presents a strategy focusing on automatic update of data of the system. Likewise, the article also presents a strategy for process reengineering in order to integrate these legacy systems into supply chain systems. Finally, a legacy system is envisioned as a comprehensive mix of both data and process oriented, while proposing a gradual ongoing reengineering of both data structures and process methods.","PeriodicalId":46575,"journal":{"name":"Journal of Humanitarian Logistics and Supply Chain Management","volume":null,"pages":null},"PeriodicalIF":4.0,"publicationDate":"2020-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"89772667","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-01-01DOI: 10.4018/978-1-7998-0945-6.ch052
Jay R. Brown, Maxim A. Bushuev, A. Kretinin, A. Guiffrida
In today's supply chains, green and sustainable business practices have become an integral part of long-term strategy as well as the day-to-day operations, and sourcing and logistics play fundamental roles in ensuring the success of sustainable supply chains. In this chapter, we review recent research on three classes of decision models that are used in the logistics and sourcing functions of sustainable supply chains. Specifically, we examine and summarize recent developments in sustainable decision models for supplier selection, inventory lot-sizing, and last-mile delivery. Our review of the green and sustainable features found in these three models results in a single-source consolidation of models used in sustainable sourcing and logistics. This review may prove useful to researchers who focus on sustainable supply chain management and to practitioners who seek to expand their toolkit of models for the management and control of their supply chain.
{"title":"Recent Developments in Green Supply Chain Management","authors":"Jay R. Brown, Maxim A. Bushuev, A. Kretinin, A. Guiffrida","doi":"10.4018/978-1-7998-0945-6.ch052","DOIUrl":"https://doi.org/10.4018/978-1-7998-0945-6.ch052","url":null,"abstract":"In today's supply chains, green and sustainable business practices have become an integral part of long-term strategy as well as the day-to-day operations, and sourcing and logistics play fundamental roles in ensuring the success of sustainable supply chains. In this chapter, we review recent research on three classes of decision models that are used in the logistics and sourcing functions of sustainable supply chains. Specifically, we examine and summarize recent developments in sustainable decision models for supplier selection, inventory lot-sizing, and last-mile delivery. Our review of the green and sustainable features found in these three models results in a single-source consolidation of models used in sustainable sourcing and logistics. This review may prove useful to researchers who focus on sustainable supply chain management and to practitioners who seek to expand their toolkit of models for the management and control of their supply chain.","PeriodicalId":46575,"journal":{"name":"Journal of Humanitarian Logistics and Supply Chain Management","volume":null,"pages":null},"PeriodicalIF":4.0,"publicationDate":"2020-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"80748387","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-01-01DOI: 10.4018/978-1-4666-9639-6.CH021
I. O. Yumurtaci, B. Oflaç
Retailing is amongst the leading industries that derive demand in the world. There is severe competition among retailers regarding supply chain management (SCM) practices used in this industry. Hence, this chapter mainly aims to address the supply chain management (SCM) practices (quick response, efficient consumer response, category management, continuous replenishment planning, continuous planning forecasting and replenishment, postponement, vendor managed inventory) and future trends in retailing. Moreover, this chapter provides insight for the retail practices preferred in emerging and developed markets. The chapter presents important implications for scholars, business executives, scholar-practitioners and university students who are interested in any part of retailing and supply chain management.
{"title":"Supply Chain Management Practices in Retail-The Trends and Future Perspective","authors":"I. O. Yumurtaci, B. Oflaç","doi":"10.4018/978-1-4666-9639-6.CH021","DOIUrl":"https://doi.org/10.4018/978-1-4666-9639-6.CH021","url":null,"abstract":"Retailing is amongst the leading industries that derive demand in the world. There is severe competition among retailers regarding supply chain management (SCM) practices used in this industry. Hence, this chapter mainly aims to address the supply chain management (SCM) practices (quick response, efficient consumer response, category management, continuous replenishment planning, continuous planning forecasting and replenishment, postponement, vendor managed inventory) and future trends in retailing. Moreover, this chapter provides insight for the retail practices preferred in emerging and developed markets. The chapter presents important implications for scholars, business executives, scholar-practitioners and university students who are interested in any part of retailing and supply chain management.","PeriodicalId":46575,"journal":{"name":"Journal of Humanitarian Logistics and Supply Chain Management","volume":null,"pages":null},"PeriodicalIF":4.0,"publicationDate":"2020-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"81354560","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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