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Chancen und Herausforderungen der Digitalisierung der Arzneimittelversorgung: eine qualitative Studie mit relevanten ExpertInnen 【药品供应数字化的机遇与挑战:相关专家参与的定性研究】。
IF 1.7 Q4 HEALTH POLICY & SERVICES Pub Date : 2025-09-01 DOI: 10.1016/j.zefq.2025.06.003
Christopher Johannes Preetz, Michaela Hesse, Martin Mücke, Gülay Ateş

Background

The supply of pharmaceuticals is undergoing structural change due to internet mail orders, a shortage of skilled workers, and the decreasing density of community pharmacies. Since January 1, 2024, Germany also has an electronic prescription procedure, the e-prescription. This study aims to answer the question how digitalization has changed access to pharmaceuticals.

Methods

Semi-structured expert interviews were conducted between September 2023 and March 2024. Relevant experts were identified and surveyed about their experience with the influence of digitalization that has so far been observed, about its practicality, and their expectations and outlook regarding the consequences for the supply of medicines. Therefore, only experts from self-governing bodies, the Gematik GmbH, payers, and patient representatives were selected. The interviews were recorded and transcribed. The transcripts were analyzed using MAXQDA.

Results

A total of 9 interviews were conducted. Regarding the effects of digitalization on patient care provided by community and mail order pharmacies, the experts overall regarded mail order pharmacies as high-performance companies that comply with the safety principles required in the pharmaceutical trade. All experts could see the mail order trade’s impact on the density of community pharmacies. The shortage of skilled workers was confirmed by all experts, and digitalization can help mitigate this problem. However, an excessive expansion of mail order companies can disadvantage patients. Concerning e-prescriptions, the expert interviews revealed that e-prescriptions and the telematics infrastructure (TI) are still experiencing difficulties. Despite the costs, the experts surveyed believe that improvements in patient care and patient safety will enhance patient rights.

Discussion

Digitization has a beneficial effect by increasing access to pharmaceutical care. People can access medicines more easily through mail orders and e-prescriptions depending on how they are dispensed. However, some groups of people do not benefit from the new advantages, resulting in the need to further reduce this imbalance in the future. The preservation of community pharmacies for the purpose of individual advice and emergency pharmacy services is another challenge that we have to face as a result of digitalization.

Conclusion

The e-prescription still has its shortcomings and is currently testing the patience of doctors, pharmacists, and prescription recipients. If stable, it will improve both patient care and patient safety. Future studies will need to demonstrate that the access-to-medicines gap can be filled and technical difficulties further reduced.
背景:由于互联网邮购、技术工人短缺和社区药房密度下降,药品供应正在发生结构性变化。自2024年1月1日起,德国也有了电子处方程序,即e-prescription。这项研究旨在回答数字化如何改变药品获取的问题。方法:于2023年9月至2024年3月进行半结构化专家访谈。确定并调查了相关专家,了解他们迄今观察到的数字化影响的经验、数字化的实用性,以及他们对药品供应后果的期望和展望。因此,只有来自自治机构、Gematik GmbH、付款人和患者代表的专家被选中。这些采访都被录了下来。使用MAXQDA分析转录本。结果:共进行了9次访谈。关于数字化对社区和邮购药店提供的病人护理的影响,专家们总体上认为邮购药店是符合制药行业所需安全原则的高性能公司。所有的专家都能看到邮购贸易对社区药店密度的影响。所有专家都证实了熟练工人的短缺,数字化可以帮助缓解这一问题。但是,邮购公司的过度扩张会对患者造成不利影响。关于电子处方,专家访谈显示,电子处方和远程信息处理基础设施(TI)仍然遇到困难。尽管成本高昂,但接受调查的专家认为,患者护理和患者安全的改善将增强患者的权利。讨论:数字化通过增加获得药学服务的机会产生了有益的影响。人们可以更容易地通过邮购和电子处方获得药物,这取决于药物的分配方式。然而,一些人群并没有从新的优势中受益,导致未来需要进一步减少这种不平衡。为了提供个人咨询和紧急药房服务而保留社区药房是数字化带来的另一个挑战。结论:电子处方仍存在不足,目前正在考验医生、药师和处方接受者的耐心。如果稳定,它将改善患者护理和患者安全。未来的研究将需要证明可以填补获得药物的差距,并进一步减少技术困难。
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引用次数: 0
Erhebung der Arbeitsbelastung in der hausärztlichen Versorgung während der SARS-CoV-2-Pandemie – eine „Proof-of-Concept“-Studie [SARS-CoV-2大流行期间初级保健医生工作量调查:一项概念验证研究]。
IF 1.7 Q4 HEALTH POLICY & SERVICES Pub Date : 2025-09-01 DOI: 10.1016/j.zefq.2025.07.003
Thomas Kloppe , Jan Hendrik Oltrogge-Abiry , Maren Ehrhardt, Dagmar Lühmann, Thomas Zimmermann, Martin Scherer

Objective

One of the conclusions from the experience with the SARS-CoV-2 pandemic of 2020 to 2022 was the requirement for data on primary care/ambulatory care to assess the severity of the pandemic in a timely manner. Since most patients with COVID-19 in Germany had been primarily cared for by general practitioners, the question arose whether the incidence course of a pandemic can be mapped by means of a regular evaluation of GP workload and number of patients.

Methods

From January 2021 to June 2021, 12 replicative, internet-based cross-sectional surveys were conducted fortnightly. Invitations were sent out to all members of the German Society of General Practice/Family Medicine (DEGAM) and selected federal/regional member organizations of the German Association of General Practitioners. They were asked about increases in personal workload, number of patients with COVID-19, and other conditions of patient care.

Results

On average, 697 general practitioners (GPs) participated in each survey and completed a total of 8,369 questionnaires. The composition of participants remained consistent across the 12 survey periods, with 82.9–87.2 % being practice owners and 32.0–40.7 % working in group practices. Over time, the proportion of physicians reporting an increased workload reached a minimum of 24.2 % in February 2021; from March 2021 onward, there was a trend reversal with a peak (88.1 %) in May 2021. The change in the GPs’ workload developed in phases that ran parallel to the official RKI reporting data on the COVID-19 incidence. The reported increase in the care deficit for patients with chronic diseases or social problems did not show a temporal dynamic comparable to the reported incidence trend.

Discussion

A replicative survey among GPs conducted between January 2021 and June 2021 revealed changes in the workload of general practitioners under pandemic conditions. The progression of the SARS-CoV-2 pandemic during the same period and the observed change in workload developed in parallel. The methodology used (an internet-based, replicative survey among GPs) could therefore be a low-threshold, resource-saving approach to assessing the course of a pandemic. Despite the increasing workload during the different waves of the pandemic, the care for chronically ill patients reported by the GPs was not subject to any pandemic-related dynamics.
目的:从2020年至2022年SARS-CoV-2大流行的经验中得出的结论之一是需要初级保健/门诊护理数据,以便及时评估大流行的严重程度。由于德国大多数COVID-19患者主要由全科医生照顾,因此出现了一个问题,即是否可以通过定期评估全科医生的工作量和患者数量来绘制大流行的发病过程。方法:2021年1月至2021年6月,每两周进行12项基于互联网的重复性横断面调查。邀请已向德国全科医师/家庭医学协会(DEGAM)的所有成员和德国全科医师协会选定的联邦/区域成员组织发出。他们被问及个人工作量增加、COVID-19患者人数以及患者护理的其他情况。结果:平均每场调查有697名全科医生参与,共填写问卷8369份。参与者的组成在12个调查期间保持一致,82.9-87.2 %是实践所有者,32.0-40.7 %在团队实践中工作。随着时间的推移,报告工作量增加的医生比例在2021年2月达到最低24.2% %;从2021年3月开始,趋势逆转,在2021年5月达到峰值(88.1 %)。全科医生工作量的变化分阶段发展,与RKI官方报告的COVID-19发病率数据并行。报告的慢性病或社会问题患者护理赤字的增加没有显示出与报告的发病率趋势相当的时间动态。讨论:2021年1月至2021年6月期间对全科医生进行的一项重复性调查揭示了大流行条件下全科医生工作量的变化。在同一时期,SARS-CoV-2大流行的进展与观察到的工作量变化是平行发展的。因此,所使用的方法(在全科医生中进行基于互联网的重复性调查)可能是评估大流行进程的低门槛、节约资源的方法。尽管在大流行的不同浪潮期间工作量不断增加,但全科医生报告的对慢性病患者的护理不受任何大流行相关动态的影响。
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引用次数: 0
Inhaltsverzeichnis / Table of Contents 吸入物/目录
IF 1.7 Q4 HEALTH POLICY & SERVICES Pub Date : 2025-09-01 DOI: 10.1016/S1865-9217(25)00184-9
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引用次数: 0
Taking a look behind the scenes: Updating health information on Gesundheitsinformation.de 在gesundheitinformation .de上更新健康信息。
IF 1.7 Q4 HEALTH POLICY & SERVICES Pub Date : 2025-09-01 DOI: 10.1016/j.zefq.2025.04.002
Milly Schröer-Günther, Klaus Koch, Inger Scheike
The website Gesundheitsinformation.de and its English sister website InformedHealth.org are a service of the Institute for Quality and Efficiency in Health Care (IQWiG). IQWiG has the legal mandate to provide all citizens with independent and scientifically proven free health information. The website currently comprises information on more than 300 diseases and health issues (“topics”). Evidence-based medicine (EBM) forms the base of Gesundheitsinformation.de. Regular updates are therefore an important quality criterion. Usually, the information is updated every three years. The paper will describe a major update process of the individual topics on Gesundheitsinformation.de. The major process includes 10 steps (e.g., evidence search, medical writing, editorial revisions, and translation). The updating process is currently being reviewed to see whether the effort required for individual tasks can be reduced. The aim is to update/produce more health information with the same resources and without any loss of quality.
gesundheitinformation .de网站及其英文姊妹网站InformedHealth.org是卫生保健质量和效率研究所(IQWiG)的一项服务。IQWiG的法律任务是向所有公民提供独立和经科学证明的免费健康信息。该网站目前包含300多种疾病和健康问题(“专题”)的信息。循证医学(EBM)构成了gesundheitinformationde的基础。因此,定期更新是一个重要的质量标准。通常,信息每三年更新一次。本文将描述gesundheitinformation .de上单个主题的主要更新过程。主要过程包括10个步骤(例如,证据检索、医学写作、编辑修订和翻译)。然而,许多更新在原因或范围上都很小。对于那些较小的更新,可以省略某些步骤以限制资源和时间。
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引用次数: 0
Gut und kosteneffektiv palliativ versorgt in Westfalen-Lippe – aber warum? Ergebnisse einer Mixed-Methods Studie [威斯特伐利亚-利佩的良好且具有成本效益的姑息治疗-但为什么?]混合方法研究的结果]。
IF 1.7 Q4 HEALTH POLICY & SERVICES Pub Date : 2025-09-01 DOI: 10.1016/j.zefq.2025.06.001
Anastasia Suslow , Nino Chikhradze , Bianka Ditscheid , Chantal Giehl , Horst Christian Vollmar , Antje Freytag , Ina Carola Otte

Background

The organization of palliative care in Germany varies from region to region. Previous studies show that palliative care in Westphalia-Lippe (WL) – measured by quality and cost indicators – performs better than in other regions. The Westphalian model for outpatient care emphasizes a close cooperation between general practitioners (GPs) and palliative care consultation services (PCS). The basis is a contractual regulation of general and specialized care within a joint outpatient palliative care contract according to Sect. 140a SGB V. The VESPAL study (on the Quality of care in outpatient palliative care based on the example of Westphalia-Lippe), which was funded by the Professional Association of Palliative Care Physicians in Westfalen-Lippe (Berufsverband der Palliativmediziner in Westfalen-Lippe e.V.) and the Association of Statutory Health Insurance Physicians (Kassenärztliche Vereinigung Westfalen-Lippe e.V.), was conducted between 02/2022 and 07/2023 and examined which characteristics of outpatient palliative care in WL could be identified from the correlation of quantitative key figures with qualitative interview quotes that might contribute to high-quality care and cost-effectiveness.

Methods

A complex mixed-methods design was applied. Quantitative and qualitative data were collected and analyzed simultaneously, were used as a basis for further qualitative research, and then merged (QUAL+QUAN → QUAL). The quantitative data were derived from a routine data analysis on the utilization and quality of palliative care from data of deceased patients who had been covered by the BARMER health insurance, while qualitative data were obtained using five non-participant observations, interviews with 50 care providers (general practitioners, palliative care physicians, coordinators, nurses), and three focus groups. Both data sets were analyzed independently, with the quantitative results being complemented by qualitative insights to provide a more comprehensive understanding of the WL care model.

Results

The quantitative parameters used to measure the quality of care included, in particular: the hospital as place of death, the number of hospital cases, and the number of ambulance call-outs in the last 30 days of life. The qualitative study results show that these parameters can be improved by a close cooperation and specific arrangements with emergency services and nursing homes. According to the interviewees, the typical Westphalian organization of cooperation between doctors and PCS enables providers to respond quickly and provide care which is focused on the needs of patients and their relatives and can be flexibly “ramped up and down”. Providers emphasized the flexibility of the model, the close cooperation, and the lack of competitive pressure from each other as reasons for the high quality of care perceived.

Conclusions

The r
背景:在德国,姑息治疗的组织因地区而异。以前的研究表明,威斯特伐利亚-利佩(WL)的姑息治疗——以质量和成本指标衡量——比其他地区表现更好。威斯特伐利亚模式的门诊护理强调全科医生(全科医生)和姑息治疗咨询服务(PCS)之间的密切合作。其基础是根据SGB V. 140a节,在联合门诊姑息治疗合同中对一般护理和专科护理的合同规定。VESPAL研究(基于威斯特伐利亚-利佩的门诊姑息治疗的护理质量)。由威斯特法伦-利普姑息治疗医师专业协会(Berufsverband der Palliativmediziner in Westfalen-Lippe e.v.)和法定健康保险医师协会(Kassenärztliche Vereinigung Westfalen-Lippe e.v.)资助,在2022年2月至2023年7月期间进行了一项研究,研究了从定量关键数据与定性访谈引用的相关性中可以识别出WL门诊姑息治疗的哪些特征,这些特征可能有助于提供高质量的护理和成本效益。方法:采用复杂的混合方法设计。定量和定性数据同时收集和分析,作为进一步定性研究的基础,然后合并(QUAL+QUAN→QUAL)。定量数据来自BARMER健康保险覆盖的已故患者数据中关于姑息治疗的利用和质量的常规数据分析,而定性数据通过5次非参与性观察、对50名护理提供者(全科医生、姑息治疗医生、协调员、护士)和3个焦点小组的访谈获得。两个数据集都被独立分析,定量结果与定性见解相辅相成,以提供对WL护理模式更全面的了解。结果:用于衡量护理质量的定量参数包括,特别是:医院作为死亡地点,医院病例数和生命最后30天的救护车呼叫次数。定性研究结果表明,通过与急救服务和养老院的密切合作和具体安排,这些参数可以得到改善。根据受访者的说法,典型的威斯特伐利亚式医生和PCS之间的合作组织使提供者能够快速响应,并提供专注于患者及其亲属需求的护理,并且可以灵活地“上下起伏”。提供者强调了模式的灵活性,密切合作,以及彼此之间缺乏竞争压力,这些都是高质量护理的原因。结论:结果提供了在广泛的WL门诊模式中有效的潜在机制的具体指示,这可能解释了高质量的护理和成本效益。今后的研究应解决可转移到其他区域的问题。
{"title":"Gut und kosteneffektiv palliativ versorgt in Westfalen-Lippe – aber warum? Ergebnisse einer Mixed-Methods Studie","authors":"Anastasia Suslow ,&nbsp;Nino Chikhradze ,&nbsp;Bianka Ditscheid ,&nbsp;Chantal Giehl ,&nbsp;Horst Christian Vollmar ,&nbsp;Antje Freytag ,&nbsp;Ina Carola Otte","doi":"10.1016/j.zefq.2025.06.001","DOIUrl":"10.1016/j.zefq.2025.06.001","url":null,"abstract":"<div><h3>Background</h3><div>The organization of palliative care in Germany varies from region to region. Previous studies show that palliative care in Westphalia-Lippe (WL) – measured by quality and cost indicators – performs better than in other regions. The Westphalian model for outpatient care emphasizes a close cooperation between general practitioners (GPs) and palliative care consultation services (PCS). The basis is a contractual regulation of general and specialized care within a joint outpatient palliative care contract according to Sect. 140a SGB V. The VESPAL study (on the <em>Quality of care in outpatient palliative care based on the example of Westphalia-Lippe</em>), which was funded by the Professional Association of Palliative Care Physicians in Westfalen-Lippe (Berufsverband der Palliativmediziner in Westfalen-Lippe e.V.) and the Association of Statutory Health Insurance Physicians (Kassenärztliche Vereinigung Westfalen-Lippe e.V.), was conducted between 02/2022 and 07/2023 and examined which characteristics of outpatient palliative care in WL could be identified from the correlation of quantitative key figures with qualitative interview quotes that might contribute to high-quality care and cost-effectiveness.</div></div><div><h3>Methods</h3><div>A complex mixed-methods design was applied. Quantitative and qualitative data were collected and analyzed simultaneously, were used as a basis for further qualitative research, and then merged (QUAL+QUAN → QUAL). The quantitative data were derived from a routine data analysis on the utilization and quality of palliative care from data of deceased patients who had been covered by the BARMER health insurance, while qualitative data were obtained using five non-participant observations, interviews with 50 care providers (general practitioners, palliative care physicians, coordinators, nurses), and three focus groups. Both data sets were analyzed independently, with the quantitative results being complemented by qualitative insights to provide a more comprehensive understanding of the WL care model.</div></div><div><h3>Results</h3><div>The quantitative parameters used to measure the quality of care included, in particular: the hospital as place of death, the number of hospital cases, and the number of ambulance call-outs in the last 30 days of life. The qualitative study results show that these parameters can be improved by a close cooperation and specific arrangements with emergency services and nursing homes. According to the interviewees, the typical Westphalian organization of cooperation between doctors and PCS enables providers to respond quickly and provide care which is focused on the needs of patients and their relatives and can be flexibly “ramped up and down”. Providers emphasized the flexibility of the model, the close cooperation, and the lack of competitive pressure from each other as reasons for the high quality of care perceived.</div></div><div><h3>Conclusions</h3><div>The r","PeriodicalId":46628,"journal":{"name":"Zeitschrift fur Evidenz Fortbildung und Qualitaet im Gesundheitswesen","volume":"197 ","pages":"Pages 19-29"},"PeriodicalIF":1.7,"publicationDate":"2025-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144643827","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Herausgeberkollegium / Editorial Board Herausgeberkollegium编委会
IF 1.7 Q4 HEALTH POLICY & SERVICES Pub Date : 2025-09-01 DOI: 10.1016/S1865-9217(25)00183-7
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引用次数: 0
Abschlusseditorial Abschlusseditorial .
IF 1.7 Q4 HEALTH POLICY & SERVICES Pub Date : 2025-09-01 DOI: 10.1016/j.zefq.2025.06.006
Waldemar Siemens , Claudia Breuer , Jörg J. Meerpohl
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引用次数: 0
Editorial: Digitization and artificial intelligence in healthcare - Gamechanger or nightmare? 社论:医疗领域的数字化和人工智能——游戏规则改变者还是噩梦?
IF 1.7 Q4 HEALTH POLICY & SERVICES Pub Date : 2025-08-26 DOI: 10.1016/j.zefq.2025.08.001
Gerald Sendlhofer, Karin Wolf-Ostermann
{"title":"Editorial: Digitization and artificial intelligence in healthcare - Gamechanger or nightmare?","authors":"Gerald Sendlhofer, Karin Wolf-Ostermann","doi":"10.1016/j.zefq.2025.08.001","DOIUrl":"https://doi.org/10.1016/j.zefq.2025.08.001","url":null,"abstract":"","PeriodicalId":46628,"journal":{"name":"Zeitschrift fur Evidenz Fortbildung und Qualitaet im Gesundheitswesen","volume":" ","pages":""},"PeriodicalIF":1.7,"publicationDate":"2025-08-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144973762","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Applying qualitative comparative analysis in a systematic review: Lessons learned 在系统回顾中应用定性比较分析:经验教训。
IF 1.4 Q4 HEALTH POLICY & SERVICES Pub Date : 2025-07-01 DOI: 10.1016/j.zefq.2025.03.013
Dorothee Bauernschmidt , Janina Wittmann , Julian Hirt , Gabriele Meyer , Anja Bieber

Background

Evidence synthesis of primary studies assessing complex interventions poses challenges due to the heterogeneity of study populations, interventions, outcomes, or study designs. Qualitative comparative analysis (QCA) aims to identify conditions or combinations of conditions that lead to a specific outcome and may be an appropriate instrument to deal with heterogeneity and complexity.

Objective

We aimed to describe the lessons learned when applying QCA in a systematic review on technology-based counselling interventions in dementia.

Methods

The lessons learned were generated through research team reflection and discussion of the challenges and problems encountered in the process of applying the initial steps of the QCA. As the QCA remained incomplete, a brief account of aspects to be considered when using QCA methodology for data synthesis within a systematic review is presented.

Results

The lessons learned comprise the importance of clear eligibility criteria representing the core elements of interventions and the need for a consistent dataset based on sufficient reporting and suitable publication types. We also recommend adoption of a multi-perspective view by integrating theoretical and practical knowledge.

Conclusion

QCA may increase knowledge gain in systematic reviews by capturing the complexity of interventions and contexts. An adequate dataset is needed to enable systematic comparison. To achieve this, adherence to frameworks guiding the development, implementation, and evaluation of complex interventions as well as to reporting guidelines is essential.
背景:由于研究人群、干预措施、结果或研究设计的异质性,评估复杂干预措施的初步研究的证据合成面临挑战。定性比较分析(QCA)旨在识别导致特定结果的条件或条件组合,可能是处理异质性和复杂性的适当工具。目的:我们的目的是描述在对基于技术的痴呆咨询干预进行系统回顾时应用QCA的经验教训。方法:通过研究团队对QCA初始步骤实施过程中遇到的挑战和问题进行反思和讨论,得出经验教训。由于QCA仍然不完整,简要介绍了在系统评价中使用QCA方法进行数据合成时要考虑的方面。结果:吸取的经验教训包括明确资格标准的重要性,代表干预措施的核心要素,以及基于充分报告和适当出版类型的一致数据集的必要性。我们还建议采用多视角的观点,将理论和实践知识结合起来。结论:QCA可以通过捕获干预措施和背景的复杂性来增加系统评价中的知识获取。需要一个足够的数据集来进行系统的比较。为实现这一目标,遵守指导复杂干预措施的制定、实施和评估的框架以及报告准则至关重要。
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引用次数: 0
Kommunikation, Kooperation und Austausch mit Psychotherapeut*innen aus der Sicht von Primärversorger*innen – Befragungsergebnisse im Rahmen des Projekts „Evaluation der Psychotherapie-Richtlinie“ [从初级保健提供者的角度与心理治疗师的沟通、合作和交流-作为“心理治疗- richlinie评估”项目一部分的调查结果]。
IF 1.4 Q4 HEALTH POLICY & SERVICES Pub Date : 2025-07-01 DOI: 10.1016/j.zefq.2025.04.005
Pauline Birte Schlesiger , Jürgen Wasem , Luisa Friedrich , Sandra Werner , Sarah Schlierenkamp , Gerald Lux , Anke Walendzik , Carina Abels , Klemens Höfer , Kathrin Klipker , Ursula Marschall , Dieter Best , Christa Schaff , Helene Timmermann , Silke Neusser

Background

General practitioners (GPs) and psychotherapists fulfill a variety of functions in the care for individuals with mental illness. However, little is currently known about the exchange and communication between these two groups. To address this gap, an exploratory study has been conducted from the perspective of primary care providers to analyze the nature of exchange and communication with psychotherapists.

Methodology

A standardized cross-sectional survey was conducted among primary care providers for adults (PEW) and children/adolescents (PKJ) as part of the ’Evaluation of the Psychotherapy Guideline’ project. In July 2021, a random sample from the pool of a target group of specialists with N = 1,700 people from each group were contacted by mail. Another random sample of N = 1,700 from each group was contacted in November 2021. The survey questionnaire included, among other things, questions about the exchange with psychotherapists. The exploratory analysis was descriptive.

Results

A total of N = 255 and N = 444 valid survey questionnaires from PEW and PKJ was analyzed. The majority of primary care providers are over 50 years old (PEW 72.8%; PKJ 62.0%), and more than half are female (PEW 53.8%; PKJ 53.7%). As reported by PEW, the primary modes of communication and exchange with psychotherapists are via written correspondence (20.4%) and telephone (18.0%). For PKJ, the predominant mode of communication is by phone (22.6%). The majority of primary care providers expressed their dissatisfaction with the exchange with psychotherapists, with the highest rates being observed during (PEW 60.8%; PKJ 47.4%) and after referral (PEW 57.4%; PKJ 49.2%). Satisfaction is influenced by a number of factors, including integration into networks, which has been shown to have a positive effect.

Conclusion

The cross-sectional survey provides insight into the communication and collaboration between primary care providers and psychotherapists. To facilitate improvements, further research is needed on the barriers to interdisciplinary cooperation and communication.
背景:全科医生(gp)和心理治疗师在照顾精神疾病患者方面发挥着多种作用。然而,目前对这两个群体之间的交流和沟通知之甚少。为了解决这一差距,从初级保健提供者的角度进行了一项探索性研究,分析了与心理治疗师交流和沟通的性质。方法:作为“心理治疗指南评估”项目的一部分,在成人(PEW)和儿童/青少年(PKJ)的初级保健提供者中进行了标准化的横断面调查。2021年7月,从目标专家群体N = 中随机抽取样本,每组1700人通过邮件联系。2021年11月,从每组中随机抽取N = 1,700人进行联系。调查问卷包括与心理治疗师交流的问题。探索性分析是描述性的。结果:共分析PEW和PKJ有效问卷N = 255份和N = 444份。大多数初级保健提供者年龄在50岁以上(皮尤研究中心72.8%;PKJ 62.0%),超过一半是女性(皮尤53.8%;PKJ 53.7%)。根据PEW的报告,与心理治疗师沟通和交流的主要方式是通过书面通信(20.4%)和电话(18.0%)。对于PKJ,主要的沟通方式是电话(22.6%)。大多数初级保健提供者表达了他们对与心理治疗师交流的不满,在皮尤研究中心观察到的比率最高(60.8%;PKJ 47.4%)和转诊后(PEW 57.4%;PKJ 49.2%)。满意度受到许多因素的影响,包括融入网络,这已被证明具有积极影响。结论:横断面调查提供了深入了解初级保健提供者和心理治疗师之间的沟通和合作。为了促进改进,需要进一步研究跨学科合作与交流的障碍。
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引用次数: 0
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Zeitschrift fur Evidenz Fortbildung und Qualitaet im Gesundheitswesen
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