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Developing an evaluation framework for an online midwifery programme: a practical participatory approach 为在线助产课程制定评估框架:一种实用的参与式方法
IF 1.5 Q2 Social Sciences Pub Date : 2024-06-11 DOI: 10.1108/qae-03-2024-0048
Yvonne Kuipers, Gail Norris, Suzanne Crozier, C. Mcluckie
PurposeThis paper aims to generate knowledge about relevant evaluation topics that align with and represent the unique character of the midwifery programme for students living in the rural and remote areas of Scotland.Design/methodology/approachThe first two central concepts of Practical Participatory Evaluation (P-PE) framed the research design: the data production process and (2) the knowledge co-construction process. The data were collected using a semi-structured approach via online discussions, dialogues and email-based consultation among programme stakeholders. A structural analysis was performed: the units of meaning (what was said) were extracted, listed and quantified in units of significance (what the texts were talking about), from which the key topics for evaluation emerged.FindingsA community of 36 stakeholdersengaged in the discussions, dialogues and consultations. The stakeholders identified 58 units of significance. Fifteen subthemes were constructed in five main themes: student profile, student well-being, E-pedagogy, student journey/transition from being a nurse to becoming a midwife and learning in (an online) geographically remote and isolated area. The themes, or topics of evaluation, are dynamic functions and underlying mechanisms of the commonly used evaluation measures student progress and student evaluation.Research limitations/implicationsThis P-PE is a single-site study, focusing on a unique programme consisting of a specific group of students living and studying a specific geographic area, affecting the transferability of the findings.Originality/valueIn collaboration with stakeholders, parameters to evaluate the uniqueness of the programme in addition to higher education institution routinely collected data on student progress and satisfaction were systematically identified. The themes highlight that if student progress and satisfaction were the only evaluation parameters, knowledge and understanding of the contributing factors to (un)successfulness of this unique online midwifery programme could be missed.
设计/方法/途径 实践参与式评价(P-PE)的前两个核心概念为研究设计提供了框架:数据生成过程和 (2) 知识共建过程。数据收集采用半结构化方法,通过在线讨论、对话和电子邮件咨询计划利益相关者。对数据进行了结构分析:提取意义单位(说了什么),列出重要性单位(文本说了什么)并将其量化,从中得出关键的评估主题。利益相关者确定了 58 个重要单元。在五个主题中构建了 15 个次主题:学生概况、学生福祉、电子教学法、学生历程/从护士到助产士的转变以及在(在线)地理位置偏远和孤立的地区学习。研究局限性/影响本项目是一项单点研究,重点关注由生活和学习在特定地理区域的特定学生群体组成的独特课程,这影响了研究结果的可转移性。原创性/价值在与利益相关者的合作中,除了高等教育机构常规收集的学生进步和满意度数据外,还系统地确定了评估课程独特性的参数。这些主题突出表明,如果学生的学习进度和满意度是唯一的评价参数,就可能无法了解和理解导致这一独特的在线助产课程(不)成功的因素。
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引用次数: 0
Doing difference differently? Exploring inclusion at an elementary school in Austria 与众不同?在奥地利一所小学探索全纳教育
IF 1.5 Q2 Social Sciences Pub Date : 2024-06-07 DOI: 10.1108/qae-01-2024-0007
Josefine Wagner, Nikolett Szelei

Purpose

The purpose of this study is to highlight a paradox between inclusion/exclusion at the level of the organisation and classroom practices, as well as between general and disability/special educational needs (SEN)-specific approaches to diversity in the classroom. The authors recommend better alignment between school policies and teaching practices to offer all students an equal chance to benefit from inclusive pedagogies.

Design/methodology/approach

This study analyses a school that has gained public reputation as an innovative, inclusive school in Austria. Applying a case study with an ethnographic methodological approach, the authors explore what strategies are implemented to become more inclusive at the level of school organisation and classroom practices? What are the pedagogical beliefs and actions relating to diversity that drive inclusive efforts? How is this school's general approach to diversity enacted with students with SEN?

Findings

The findings show that context-specific circumstances shape inclusive school development, which comes with a set of affordances and challenges. The authors argue that in this case, striving for inclusion indicated two ways of “doing difference differently”. First, the school has built on many cornerstones of inclusion when relating and responding to student diversity, that was remarkably different than in other mainstream schools in Austria. On the contrary, while creating new educational and pedagogical norms, it also recycled conventional segregating tendencies, and as such, reproduced hierarchised difference, but in other ways than schools typically do in mainstream schooling.

Originality/value

This school and its pedagogical mission have never been analysed through the rich data that two researchers were able to gather and work through.

本研究的目的是强调组织层面的全纳/排斥与课堂实践之间的矛盾,以及课堂多样性的一般方法与针对残疾/特殊教育需求(SEN)的方法之间的矛盾。作者建议更好地协调学校政策与教学实践,为所有学生提供平等的机会,从全纳教学法中获益。作者采用人种学方法进行个案研究,探讨在学校组织和课堂实践层面实施了哪些策略来提高全纳性?推动全纳工作的与多样性有关的教学信念和行动是什么?这所学校是如何对有特殊教育需要的学生实施多样化的一般方法的?研究结果研究结果表明,具体情况决定了全纳学校的发展,而全纳学校的发展又伴随着一系列的有利条件和挑战。作者认为,在这种情况下,努力实现全纳表明了 "以不同方式处理差异 "的两种方法。首先,学校在处理和应对学生多样性问题时,建立了许多全纳的基石,这与奥地利其他主流学校有明显不同。相反,在创建新的教育和教学规范的同时,它也回收了传统的隔离倾向,并因此再现了等级化的差异,但与学校在主流学校教育中通常采用的方式不同。
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引用次数: 0
Quality education through teacher-student relationships: implementing social-emotional learning in teacher development 通过师生关系实现优质教育:在教师发展中实施社会情感学习
IF 1.5 Q2 Social Sciences Pub Date : 2024-06-04 DOI: 10.1108/qae-12-2023-0217
Noam Lapidot-Lefler, Roni Israeli

Purpose

Recently, the pace of pedagogical change in the field of social-emotional learning (SEL) has increased worldwide; hence, there is a greater need to understand and promote social-emotional elements in education systems. The purpose of this study was to explore the implementation of SEL content and practices in the curricula of teacher-education courses while being mindful of the principles underlying teacher–student relationships.

Design/methodology/approach

Using a qualitative methodology, data were collected from 55 students enrolled in three courses taught at a college in Israel. The participants wrote reflections on their SEL experiences, which were analyzed using thematic analysis.

Findings

The students’ responses revealed various practices and themes that significantly affected their personal and professional development, among them, the relationships in the classroom, both among the preservice students themselves and between them and the teaching staff. The participants also noted that the SEL components of the course influenced the quality of learning and the development of a professional identity that is actively attuned to elements of SEL.

Research limitations/implications

By introducing SEL early in the preservice stage, preservice teachers learn to create safe and supportive environments for their future students, thus improving students’ academic achievements, behavior and well-being.

Originality/value

The study underscores the importance of embedding SEL in the teacher-education curricula and its influence on both preservice teachers’ learning experience and the formulation of their image as future teachers while highlighting the significant role of teacher–student relationships in promoting healthy personal and professional development.

目的最近,全球范围内社会情感学习(SEL)领域的教学改革步伐加快;因此,更有必要了解和促进教育系统中的社会情感元素。本研究的目的是探索在教师教育课程中实施 SEL 内容和实践的情况,同时注意师生关系的基本原则。设计/方法/途径采用定性方法,从以色列一所大学教授的三门课程的 55 名学生中收集数据。结果学生们的回答揭示了对他们的个人和专业发展产生重大影响的各种做法和主题,其中包括课堂上的关系,包括职前学生之间以及他们与教师之间的关系。学员们还指出,课程中的 SEL 内容影响了学习质量,也影响了积极适应 SEL 元素的专业身份的发展。原创性/价值这项研究强调了将 SEL 纳入教师教育课程的重要性,以及 SEL 对职前教师的学习经历和未来教师形象塑造的影响,同时还强调了师生关系在促进健康的个人和专业发展方面的重要作用。
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引用次数: 0
Perception of Spanish teachers on their initial training in the educational treatment of diversity 西班牙教师对多样性教育初步培训的看法
IF 1.5 Q2 Social Sciences Pub Date : 2024-05-31 DOI: 10.1108/qae-01-2024-0008
Raúl González-Fernández, Eduardo García-Toledano Mayoral, Belinda Domingo-Gómez

Purpose

The purpose of this study is to determine the perception of graduates from teaching degree programs in Early Childhood and Primary Education carried out in Spain in accordance with the European Higher Education Area, who are currently working in classrooms, on their initial training in the educational treatment of diversity (ETD). In addition, potential differences were examined based on the teaching degree that was studied (Early Childhood or Primary).

Design/methodology/approach

This study used a mixed methodology including an ad hoc questionnaire and a semi-structured interview. Participants were 140 working teachers who had previously earned their degree in Early Childhood or Primary Education programs. Data analysis was carried out from an integrative perspective, using a basic descriptive focus and content analysis.

Findings

The results reveal that the new teachers considered that their initial training in the area of ETD was not as extensive as it should have been and as required by their daily teaching needs. They felt that they had acquired better education in the theoretical content as compared to the practical component. They mentioned a lack of training to attend to students entering the system at a later stage as well as for those with high intellectual abilities, noting that the initial training in ETD focused excessively on deficits and not enough on potentialities and other student diversities.

Originality/value

This study may be useful as it offers an improved adaptation to the reality of early education in ETD classrooms of future teachers, both for the competent education administrations and universities. It may also serve as a starting point to adjust the permanent training offer for teachers to their specific needs, making up for the deficiencies of their initial training.

本研究的目的是确定在西班牙根据欧洲高等教育区开展的幼儿教育和小学教育教学学位课程的毕业生(目前在教室工作)对其在多样性教育处理(ETD)方面的初步培训的看法。此外,还根据所学的教学学位(幼儿教育或小学教育)对潜在的差异进行了研究。参与者为 140 名曾在幼儿教育或小学教育专业获得学位的在职教师。研究结果表明,新教师认为,他们最初接受的幼儿教师培训并没有达到应有的程度,也没有满足日常教学的需要。他们认为,与实践内容相比,他们获得了更好的理论教育。他们指出,最初的早期教育培训过分关注学生的缺陷,而对学生的潜能和其他学生的多样性关注不够。它还可以作为一个起点,根据教师的具体需求调整长期培训课程,弥补教师初始培训的不足。
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引用次数: 0
Accessibility of digital systems in information retrieval by users with visual impairment 视觉障碍用户在信息检索中使用数字系统的无障碍性
IF 1.5 Q2 Social Sciences Pub Date : 2024-05-21 DOI: 10.1108/qae-11-2023-0190
Fridah Gatwiri Kiambati, Samuel Wanyonyi Juma, Brenda Aromu Wawire

Purpose

This paper aims to evaluate the accessibility of digital information systems as a key usability attribute in information retrieval by users with visual impairment (VI), to inform development of accessible information systems.

Design/methodology/approach

This study used a cross-sectional survey design based on the quantitative research paradigm. Data was collected from 117 students with visual impairments from selected public universities in Kenya, using a semi-structured questionnaire adapted from Web Content Accessibility Guidelines.

Findings

This study revealed that gender did not influence screen reader compatibility, alternative format preferences, perceptions of accessible content or digital library navigability. Instead, type of visual impairment, prior assistive technology (AT) training and digital library use frequency significantly impacted these attributes. Blind students reported positive experiences, favouring alternative formats, and expressed positive views on accessible content while those with low vision faced more challenges. Prior training in assistive technology and frequent digital library use resulted in higher screen reader compatibility and better navigability. Increased digital library use was linked to access to alternative content for those with prior assistive technology training.

Research limitations/implications

This study contributes to the existing literature on accessibility of digital information systems for users with visual impairments. Further research is needed to explore other factors that may influence the accessibility of digital systems, such as the design of user interfaces as well as an evaluation of accessibility of digital systems for other categories of disabilities such as hearing impairment, physical impairment, autism and intellectual disability, among others.

Practical implications

The findings of this study have practical implications for the design and development of digital systems such as digital libraries. Developers can leverage findings of this study to enhance compatibility of digital platforms with screen readers and provide alternative formats and accessible content. User-centred design principles can be used to create interfaces that are easy to navigate and friendly to users with visual impairments. Training programmes on assistive technology should be provided to users to enhance their skills and confidence in using digital systems.

Originality/value

This study contributes towards design and creation of navigable systems that are compatible with screen readers. The study also points out the importance of creating more inclusive and usable digital environments for persons with visual impairments.

目的本文旨在评估数字信息系统的可访问性,将其作为视障(VI)用户进行信息检索时的一个关键可用性属性,从而为无障碍信息系统的开发提供参考。研究结果表明,性别并不影响屏幕阅读器兼容性、替代格式偏好、对无障碍内容或数字图书馆可浏览性的看法。相反,视力障碍类型、之前接受过的辅助技术(AT)培训和使用数字图书馆的频率对这些属性有重大影响。盲人学生报告了积极的体验,喜欢替代格式,并对无障碍内容表达了积极的看法,而低视力学生则面临更多挑战。事先接受过辅助技术培训和经常使用数字图书馆的学生,屏幕阅读器兼容性更高,导航能力更强。对于那些曾经接受过辅助技术培训的人来说,数字图书馆使用率的提高与获取替代内容有关。还需要进一步的研究来探讨可能影响数字系统无障碍性的其他因素,如用户界面的设计,以及对其他类别残疾(如听力障碍、肢体障碍、自闭症和智力障碍等)的数字系统无障碍性的评估。开发人员可以利用本研究的发现来提高数字平台与屏幕阅读器的兼容性,并提供替代格式和无障碍内容。以用户为中心的设计原则可用于创建易于浏览、对视觉障碍用户友好的界面。应向用户提供有关辅助技术的培训计划,以提高他们使用数字系统的技能和信心。这项研究还指出了为视障人士创建更具包容性和可用性的数字环境的重要性。
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引用次数: 0
The integration of lecturer collaboration within higher education institutions’ quality culture framework 将讲师合作纳入高等教育机构的质量文化框架
IF 1.5 Q2 Social Sciences Pub Date : 2024-05-14 DOI: 10.1108/qae-09-2023-0157
Julie Droissart, Melissa Tuytens

Purpose

There is a lack of clarity about how lecturer collaboration in light of learning and (professional) development fits within the framework of a quality culture in higher education institutions (HEIs). More specifically, it is unclear how collaboration is present or stimulated in the organisational context, triggering working mechanisms leading to quality-related outcomes. Therefore, the purpose of this study is to relate HEIs' quality culture to lecturer collaboration.

Design/methodology/approach

This exploratory study relates institutions’ quality culture to lecturer collaboration via semi-structured interviews and document analysis at the institutional level in four Flemish HEIs.

Findings

The results demonstrate collaboration as a working mechanism driven by the institutional strategy. In this way, lecturers’ professional development (PD) is stimulated. The results also indicate that collaboration is present within lecturers’ PD: working together during or sharing experiences after PD initiatives is considered useful for quality teaching and learning.

Originality/value

Following the growing attention in research and practice to lecturer collaboration, this study incorporates lecturer collaboration in the framework of quality culture within HEIs.

目的:讲师在学习和(专业)发展方面的合作如何与高等教育机构(HEIs)的质量文化框架相适应,目前尚不明确。更具体地说,目前还不清楚如何在组织环境中开展或促进合作,从而触发工作机制,取得与质量相关的成果。因此,本研究的目的是将高等院校的质量文化与讲师合作联系起来。本探索性研究通过对四所佛兰德高等院校进行机构层面的半结构式访谈和文件分析,将院校的质量文化与讲师合作联系起来。通过这种方式,讲师的职业发展(PD)得到了激励。研究结果还表明,在讲师的专业发展(PD)过程中也存在合作:在专业发展(PD)活动期间一起工作或在活动后分享经验,被认为对提高教学质量很有帮助。
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引用次数: 0
Navigating AACSB accreditation with strategic leadership and change management: a systematic literature review 以战略领导力和变革管理引领 AACSB 认证:系统文献综述
IF 1.5 Q2 Social Sciences Pub Date : 2024-05-13 DOI: 10.1108/qae-12-2023-0214
Irene Budi Prastiwi, Martinus Tukiran

Purpose

This study aims to identify the strategic leadership and change management used to obtain the Association to Advance Collegiate Schools of Business (AACSB) accreditations as well as the research development on AACSB in the past decade.

Design/methodology/approach

This study used a systematic literature review following Petticrew and Roberts’ study. The articles were limited to empirical studies published from 2013 to 2022, taken from the Dimensions AI database.

Findings

The findings suggested that two leadership styles were used to obtain AACSB accreditation: dominance-oriented transformational and financial leadership, alongside three traits of academic leaders: commitment, engagement and encouragement. Additionally, three change management models/processes were found in the articles: teaching evaluation framework, temporary isomorphism and authenticity. Finally, they discovered that the object of the studies on AACSB accreditation had been narrowed down from the organizational level to smaller objects consisting of schools’ identity, teaching, learning and business schools’ key players.

Research limitations/implications

As this study only used Dimensions AI, potential articles related to the topic outside the database could not be obtained. Thus, it limits the scope of the findings of this paper.

Practical implications

This study informs academic leaders in business schools about the role of strategic leadership and change management in obtaining AACSB accreditation.

Originality/value

Through a systematic scoping review, this study presented a decade of research development on AACSB in addition to the strategic leadership and change management needed to obtain it.

目的本研究旨在确定获得美国商学院联合会(AACSB)认证所使用的战略领导力和变革管理,以及过去十年中有关 AACSB 的研究发展。研究结果研究结果表明,两种领导风格被用于获得 AACSB 认证:以主导地位为导向的变革型领导和财务型领导,以及学术领导的三种特质:承诺、参与和鼓励。此外,他们还在文章中发现了三种变革管理模式/流程:教学评估框架、临时同构和真实性。最后,他们发现有关 AACSB 认证的研究对象已从组织层面缩小到由学校身份、教学、学习和商学院主要参与者组成的更小的对象。研究局限性/影响由于本研究只使用了维度 AI,因此无法获得数据库之外与该主题相关的潜在文章。本研究向商学院的学术领导者介绍了战略领导力和变革管理在获得 AACSB 认证中的作用。
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引用次数: 0
In-service training for improving the quality of English language teaching in Zanzibar’s secondary schools 提高桑给巴尔中学英语教学质量的在职培训
IF 1.5 Q2 Social Sciences Pub Date : 2024-05-13 DOI: 10.1108/qae-12-2023-0211
Jafari Abdala, Sharifa Juma

Purpose

The purpose of this study is to evaluate an in-service training (INSET) programme for improving the quality of English language teaching in Zanzibar’s secondary schools. Specifically, there were two objectives: i) to explore the teachers’ views on the zanzibar improvement students prospect (ZISP) training programme in improving the English language teaching techniques in secondary schools in Zanzibar and ii) to find out the organisational support provided to teachers when they are using the skills and knowledge acquired from the ZISP teaching programme.

Design/methodology/approach

The study used a qualitative research approach, particularly the case-study design. It used interviews to collect qualitative data that was analysed thematically. Twelve English language teachers from seven secondary schools who had benefited from the ZISP teaching programme and five headmasters from five schools participated in the study as respondents.

Findings

The study found that the ZISP training programme equipped teachers with pedagogical skills useful for preparing lessons and materials, using technology in teaching and providing timely feedback to students. In terms of support, teachers receive materials and motivation from various organisations.

Research limitations/implications

This study focused on ordinary teachers and headmasters. Nevertheless, other studies could use classroom observation, focus group discussion, document review or survey questionnaire to evaluate the impact of the programme and look at how the skills obtained are used in the teaching and learning of the English language. In addition, this study involved 12 participants who were teachers and headmasters, respectively. Other studies could include students, their families, employers and non-teaching staff. This would provide a holistic view of how the stakeholders perceive the INSET programme.

Originality/value

The study contributes to the body of knowledge regarding the benefits and organisational support teachers receive after participating in the INSET training programme in Zanzibar. Thus, teachers need regular exposure to INSET so that they improve the quality of their teaching.

本研究旨在评估一项旨在提高桑给巴尔中学英语教学质量的在职培训(INSET)计划。具体来说,有两个目标:i) 探讨教师对桑给巴尔改善学生前景(ZISP)培训计划在改善桑给巴尔中学英语教学技术方面的看法;ii) 了解教师在使用从 ZISP 教学计划中获得的技能和知识时所获得的组织支持。研究采用访谈的方式收集定性数据,并进行专题分析。来自 7 所中学的 12 名英语教师和来自 5 所学校的 5 名校长作为受访者参与了研究。研究结果研究发现,ZISP 培训计划为教师提供了有用的教学技能,包括备课和编写教材、在教学中使用技术以及向学生提供及时反馈。在支持方面,教师从各种组织获得了材料和动力。不过,其他研究可以采用课堂观察、焦点小组讨论、文件审查或调查问卷等方法来评估该计划的影响,并考察所获得的技能在英语教学中的应用情况。此外,本研究的 12 名参与者分别是教师和校长。其他研究可包括学生、其家人、雇主和非教学人员。原创性/价值这项研究为有关桑给巴尔岛教师参加 INSET 培训项目后获得的益处和组织支持的知识体系做出了贡献。因此,教师需要定期接受 INSET 培训,以提高教学质量。
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引用次数: 0
Impact of goal congruence on higher education institutions’ performance quality 目标一致性对高等教育机构绩效质量的影响
IF 1.5 Q2 Social Sciences Pub Date : 2024-05-10 DOI: 10.1108/qae-12-2023-0215
Mahesh Singh, Jaiprakash Paliwal, Manoj Kumar Rao, Shirish Raibagkar

Purpose

In India, national accreditation agencies stipulate that internal quality control in higher education institutions (HEIs) is to be institutionalized through internal quality assurance cells that are responsible for implementing and controlling quality systems. As the concept of goal congruence is central to a control process, this study aims to examine whether goal congruence is observed in such institutions. The impact of the absence of goal congruence on the quality of performance in higher education was also examined.

Design/methodology/approach

This cross-sectional study measured the impact of goal congruence or the lack thereof on the performance quality of HEIs as defined in the evaluation criteria of the apex accreditation agency, the National Assessment and Accreditation Council. Two hypotheses were tested using t-tests and regression analysis. Focus group discussions were conducted to elicit participants’ suggestions.

Findings

The results showed a lack of goal congruence between HEIs’ quality goals and their faculty’s personal goals, which adversely impacts the quality of their performance, as indicated by an average disagreement of 81% on a ten-statement scale. Goal congruence as an independent variable explained 63% of the variability in HEIs’ performance quality, and the results were statistically significant, indicating that lack of goal congruence is an important contributor to poor performance among HEIs.

Originality/value

Accreditation of HEIs is a global practice; hence, the findings of this study and the importance of goal congruence apply not only to India but also to HEIs globally.

目的 在印度,国家认证机构规定,高等教育机构的内部质量控制应通过负责实施和控制质量体系的内部质量保证小组来实现制度化。由于目标一致性的概念是控制过程的核心,本研究旨在考察此类机构是否存在目标一致性。这项横向研究衡量了目标一致性或缺乏目标一致性对高等院校绩效质量的影响,高等院校的绩效质量是由最高评审机构--国家评估和评审委员会的评估标准所界定的。使用 t 检验和回归分析检验了两个假设。结果结果表明,高等院校的质量目标与教师的个人目标之间缺乏一致性,这对教师的绩效质量产生了不利影响,在十项陈述量表中,平均不同意率为 81%。目标一致性作为一个自变量,解释了高等院校绩效质量变异的 63%,结果具有统计学意义,表明缺乏目标一致性是导致高等院校绩效不佳的一个重要因素。
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引用次数: 0
Service quality assessment in a Greek teacher training program: a cultural perspective 希腊教师培训项目的服务质量评估:文化视角
IF 1.5 Q2 Social Sciences Pub Date : 2024-04-30 DOI: 10.1108/qae-10-2023-0170
Anastasios Athanasiadis, Vassiliki Papadopoulou, Helen Tsakiridou, George Iordanidis

Purpose

This paper aims to investigate the relationship between prospective teachers’ cultural profiles and service quality expectations in a pedagogical training program in Greece.

Design/methodology/approach

Using the EppekQual scale and an alternative Hofstede’s cultural scale, 113 prospective teachers in a Greek training program were surveyed. The study uses descriptive statistics, correlation analysis and multiple regression, validating measurements through confirmatory factor analysis.

Findings

Prospective teachers exhibit a low-power orientation and a preference for feminine values. Rejecting hierarchy correlates with quality expectations, especially in the curriculum dimension, emphasizing student-centric education. A positive correlation with acceptance/avoidance of uncertainty is observed, notably in learning outcomes and administrative services. The cultural aversion to ambiguity shapes individuals’ prioritization of all quality dimensions. A realistic long-term perspective correlates positively with expectations in learning outcomes, aligning with Greek culture’s emphasis on security. Contrary to expectations, a predilection for feminine values positively impacts service quality expectations, particularly in curriculum, learning outcomes and academic staff dimensions. The hypothesis related to individualism/collectivism is not substantiated, indicating a negative association with the curriculum dimension.

Practical implications

Tailoring program designs to embrace student-centric and collaborative learning environments is recommended. Acknowledging cultural aversions to uncertainty, program flexibility and clarity are essential. Integrating career planning and mentorship aligns with realistic long-term perspectives. The need for a balanced approach to personal and intellectual development is also suggested.

Originality/value

This study uncovers specific cultural dimensions that shape quality expectations within a Greek teacher training context.

设计/方法/途径采用 EppekQual 量表和另一种霍夫斯泰德文化量表,对希腊一个培训项目中的 113 名准教师进行了调查。研究采用了描述性统计、相关分析和多元回归等方法,并通过确认性因子分析对测量结果进行了验证。拒绝等级制度与对质量的期望相关,尤其是在课程方面,强调以学生为中心的教育。与接受/避免不确定性呈正相关,尤其是在学习成果和行政服务方面。文化上对模糊性的厌恶影响了个人对所有质量维度的优先排序。现实的长远观点与对学习成果的期望呈正相关,这与希腊文化对安全的重视相吻合。与预期相反,对女性价值观的偏好会对服务质量预期产生积极影响,尤其是在课程、学习成果和学术人员方面。与个人主义/集体主义相关的假设没有得到证实,这表明与课程维度存在负相关。认识到文化对不确定性的厌恶,课程的灵活性和清晰性至关重要。整合职业规划和导师制符合现实的长远观点。本研究揭示了在希腊教师培训背景下形成质量期望的特定文化维度。
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QUALITY ASSURANCE IN EDUCATION
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