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Enhancing academic support for students in higher education 加强对高校学生的学术支持
IF 1.5 Q2 Social Sciences Pub Date : 2024-04-26 DOI: 10.1108/qae-07-2023-0128
Kasun Gomis, M. Saini, C. Pathirage, Mohammed Arif
PurposeThe need to enhance student support is evident in higher education (HE) curricula. In addition to the complications created by the COVID-19 pandemic, the current strategies used in academia are criticised for their lack of appropriate student support in HE. The study focused on the themes under Section 4 of the National Student Survey (NSS): availability to contact tutors, receiving good advice and guidance and availability of good advice. The study aimed to provide recommendations for enhancing academic support by developing drivers that need implementation during course delivery.Design/methodology/approachA documental analysis and a qualitative survey were adopted for this study. A documental analysis of 334 mid-module reviews (MMRs) from levels three to six students in the built environment (BE) discipline. Critical themes identified from the MMRs were fed forward in developing a questionnaire for academics. A sample of 23 academics, including a Head of school, a Principal lecturer, Subject leads and Lecturers, participated in the questionnaire survey. Content analysis is adopted through questionnaire data to develop drivers to enhance academic support in BE. These drivers are then modelled by interpretive structural modelling (ISM) to identify their correlation to NSS Section 4 themes. A level partition analysis establishes how influential they are in enhancing academic support.FindingsThe study identified nine drivers, where two drivers were categorised as fundamental, two as significant, four as important, and one insignificant in enhancing academic support in HE. Module leaders’/tutors’ improving awareness and detailing how academic support is provided were identified as fundamental. Differentiating roles in giving advice and the importance of one-to-one meetings were identified as significant. A level partitioning diagram was developed from the nine drivers to illustrate how these drivers need to be implemented to promote the best practices in academic support in HE.Practical implicationsThe identified drivers and their categories can be used to set prioritised guidelines for academics and other educational institutions to improve students’ overall satisfaction.Originality/valueNovelty from the study will be the developed drivers and the level partitioning diagram to assist academics and academic institutions in successfully integrating academic support into HE curricula.
目的 加强学生支持的必要性在高等教育(HE)课程中显而易见。除了 COVID-19 大流行造成的复杂情况外,学术界目前使用的策略也因缺乏适当的学生支持而受到批评。这项研究的重点是全国学生调查(NSS)第 4 部分的主题:能否联系到导师、能否获得良好的建议和指导以及能否获得良好的建议。本研究采用了文献分析和定性调查的方法,旨在通过开发课程实施过程中需要实施的驱动因素,为加强学术支持提供建议。对建筑环境(BE)学科三至六年级学生的 334 份中期模块审查(MMR)进行了文件分析。从单元中期审查中确定的关键主题被用于编制学术调查问卷。23 名学者参与了问卷调查,其中包括一名校长、一名首席讲师、学科带头人和讲师。通过对问卷数据进行内容分析,得出了加强必修课程学术支持的驱动因素。然后,通过解释性结构建模(ISM)对这些驱动因素进行建模,以确定它们与新高中第 4 部分主题的相关性。研究发现了九个驱动因素,其中两个被归类为基本驱动因素,两个被归类为重要驱动因素,四个被归类为重要驱动因素,一个被归类为不重要驱动因素。单元负责人/导师提高对如何提供学业支持的认识和详细说明被认为是根本性的。在提供建议方面的角色区分和一对一会议的重要性被认为是重要的。原创性/价值本研究的新颖之处在于其开发的驱动因素和层次划分图,可帮助学者和学术机构成功地将学术支持融入高等院校课程。
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引用次数: 0
Empowering educational policy management: understanding student emotions and sentiments 增强教育政策管理的能力:了解学生的情绪和情感
IF 1.5 Q2 Social Sciences Pub Date : 2024-04-18 DOI: 10.1108/qae-08-2023-0143
Juan Antonio Dip

Purpose

Using sentiment analysis (SA), this study aims to examine the impact of COVID-19 on mental health and virtual learning experiences among 1,125 students at a public Argentinean faculty.

Design/methodology/approach

A study was conducted during the COVID-19 pandemic, surveying 1,125 students to gather their opinions. The survey data was analysed using text mining tools and SA. SA was used to extract the students’ emotions, views and feelings computationally and identify co-occurrences and patterns in related words. The study also examines educational policies implemented after the pandemic.

Findings

The prevalent emotions expressed in the comments were trust, sadness, anticipation and fear. A combination of trust and fear resulted in submission. Negative comments often included the words “virtual”, “virtual classroom”, “virtual classes” and “professor”. Two significant issues were identified: teachers’ inexperience with virtual classes and inadequate server infrastructure, leading to frequent crashes. The most effective educational policies addressed vital issues related to the “virtual classroom”.

Practical implications

Text mining and SA are valuable tools for decision-making during uncertain times, such as the COVID-19 pandemic. They can also provide insights to recover quality assurance processes at universities impacted by health concerns or external shocks.

Originality/value

The paper makes two main contributions: it conducts a SA to gain insights from comments and analyses the relationship between emotions and sentiments to identify optimal educational policies. The study pioneers exploring the link between emotions, policies and the pandemic at a public university in Argentina. This area of research still needs to be explored.

目的 通过情感分析(SA),本研究旨在探讨 COVID-19 对阿根廷一所公立大学 1125 名学生的心理健康和虚拟学习体验的影响。设计/方法/途径 在 COVID-19 大流行期间开展了一项研究,对 1125 名学生进行了调查,以收集他们的意见。调查数据使用文本挖掘工具和 SA 进行分析。使用 SA 通过计算提取学生的情绪、观点和感受,并识别相关词语的共现和模式。研究还探讨了大流行病后实施的教育政策。研究结果评论中表达的普遍情绪是信任、悲伤、期待和恐惧。信任和恐惧的结合导致了屈从。负面评论通常包括 "虚拟"、"虚拟课堂"、"虚拟班级 "和 "教授 "等字眼。发现了两个重要问题:教师对虚拟课堂缺乏经验和服务器基础设施不足,导致经常出现崩溃。最有效的教育政策解决了与 "虚拟课堂 "相关的重要问题。它们还能为受健康问题或外部冲击影响的大学提供恢复质量保证流程的见解。原创性/价值本文的主要贡献有两个:它通过进行 SA 从评论中获得见解,并分析情绪和情感之间的关系,从而确定最佳教育政策。这项研究开创性地探索了阿根廷一所公立大学的情绪、政策和大流行病之间的联系。这一研究领域仍有待探索。
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引用次数: 0
Quality in preschools through systematic quality work – a principal’s perspective 通过系统的质量工作提高学前教育质量--校长的视角
IF 1.5 Q2 Social Sciences Pub Date : 2024-03-13 DOI: 10.1108/qae-08-2023-0135
Ingela Bäckström, Pernilla Ingelsson, Anna Mårtensson, Kristen M. Snyder

Purpose

The purpose of this paper is to explore existing and desired methodologies for systematic quality work to promote quality in preschools from the principal’s perspective.

Design/methodology/approach

A collaborative approach was used in this research project, and principals were asked to complete portfolio assignments. Their answers to those portfolio assignments were analysed by the research team and subsequently compared to total quality management values.

Findings

Existing and desired methodologies for systematic quality work are presented and sorted into 13 and 17 groups, respectively. The principals desire four times more methodologies than they are presently using to promote systematic quality work, and the results show that they must extend their methodologies to support TQM values.

Research limitations/implications

This research is based on answers collected from 18 principals in one municipality in Sweden.

Practical implications

The use of the cornerstone model provides a framework to illustrate the application of TQM in preschools.

Originality/value

Principals struggle to find time for systemic quality work. The presented results can be used to work systematically with quality in preschools and other organizations.

目的本文旨在从园长的角度探讨促进学前教育质量的系统性质量工作的现有方法和所需方法。研究小组分析了他们对这些组合作业的回答,随后将其与全面质量管理价值观进行了比较。研究结果介绍了系统质量工作的现有方法和期望方法,并将其分别分为 13 组和 17 组。研究限制/意义本研究基于从瑞典一个城市的 18 位校长那里收集到的答案。实用意义基石模型的使用为说明全面质量管理在学前教育中的应用提供了一个框架。介绍的结果可用于在幼儿园和其他组织中系统地开展质量工作。
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引用次数: 0
Managing quality assurance at community colleges in Ontario, Canada: experiences and perspectives of front-line quality managers 加拿大安大略省社区学院的质量保证管理:一线质量管理人员的经验和观点
IF 1.5 Q2 Social Sciences Pub Date : 2024-03-04 DOI: 10.1108/qae-11-2023-0194
Laura Jarrell, Dale Kirby

Purpose

This paper aims to examine the roles of quality managers at community colleges, their experiences balancing accountability and improvement and their insights into the future of quality assurance.

Design/methodology/approach

This phenomenological, qualitative study used semi-structured interviews with eight community college quality managers to investigate their roles, experiences and perspectives. A reflexive thematic approach was used to analyze the interview data.

Findings

Four themes were identified from participant responses: quality managers frame and enable program quality, quality managers drive program change, quality managers cultivate a culture of quality and quality managers seek system change. The findings illustrate the roles played by quality managers as they work to improve college education at program, institution and system-wide levels.

Research limitations/implications

The decision of participants to accept the recruitment invitation might reflect particular attitudes, perspectives or experiences.

Practical implications

Quality assurance has emerged as a key mechanism for ensuring postsecondary programs are current, relevant and meeting the evolving needs of students and employers. This study advances the understanding of how quality assurance processes play out at the operational level and explores the experiences of quality managers as they navigate various quality tensions.

Originality/value

Quality managers play key roles in leading, evaluating and influencing quality assurance processes in postsecondary education yet they are underrepresented in the literature. The findings of this study shed new light on the aspirational and influential roles they play in advancing quality assurance.

目的本文旨在研究社区学院质量管理人员的角色、他们在平衡责任与改进之间的经验以及他们对质量保证未来的见解。设计/方法/方法这项现象学定性研究采用半结构化访谈的方式,对八名社区学院质量管理人员的角色、经验和观点进行了调查。研究结果从参与者的回答中确定了四个主题:质量管理者构建并实现课程质量、质量管理者推动课程变革、质量管理者培养质量文化以及质量管理者寻求系统变革。研究限制/影响参与者接受招聘邀请的决定可能反映了他们的特定态度、观点或经历。实际意义质量保证已成为确保中学后教育项目与时俱进、切合实际并满足学生和雇主不断变化的需求的关键机制。本研究加深了人们对质量保证过程如何在操作层面发挥作用的理解,并探讨了质量管理人员在应对各种质量紧张局势时的经验。本研究的发现为我们揭示了他们在推进质量保证过程中所扮演的理想和有影响力的角色。
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引用次数: 0
Smart choice with smart device: the use of apps in accelerated online education for nontraditional students 用智能设备做出明智选择:在非传统学生的加速在线教育中使用应用程序
IF 1.5 Q2 Social Sciences Pub Date : 2024-02-21 DOI: 10.1108/qae-10-2023-0173
Lei Wen, Danya Mi

Purpose

Based on student responses to a set of customized questionnaires, this study aims to present evidence that while student evaluations of instructors and courses remain consistent, a designated mobile app enhances perceived online learning experience.

Design/methodology/approach

This study addresses quality assurance issues in accelerated online graduate-level education by identifying factors that influence nontraditional adult student preferences for using mobile applications (apps).

Findings

It is evident that affordability and functionality are the two most important determinants of nontraditional student preferences for app-based learning, followed by mobility and ease of purchase.

Originality/value

These findings underscore the potential of app learning to bolster positive perceptions of online education. Findings of this study imply that integrating additional app learning tools can be used as a quality assurance mechanism and enhance nontraditional students’ satisfaction through improving their perceived online learning experience.

设计/方法/途径本研究通过确定影响非传统成年学生使用移动应用程序(App)偏好的因素,解决了加速在线研究生教育中的质量保证问题。研究结果很明显,可负担性和功能性是影响非传统学生对基于应用程序的学习的偏好的两个最重要的决定因素,其次是移动性和购买方便性。研究结果表明,整合额外的应用程序学习工具可以作为一种质量保证机制,通过改善非传统学生的在线学习体验来提高他们的满意度。
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引用次数: 0
Advice from the editor’s desk: an introductory guide to success in education publishing 编辑桌上的建议:教育出版成功入门指南
IF 1.5 Q2 Social Sciences Pub Date : 2024-02-09 DOI: 10.1108/qae-09-2023-0161
Jeffrey W. Alstete, Heidi Flavian
PurposeThis study aims to investigate basic/core principles and practical tools behind successful manuscript writing for education journals. Drawing on the insights of journal editors and related literature, this paper seeks to clarify the craft of preparing quality manuscripts to meet the expectations of academic journals.Design/methodology/approachThis paper uses an interpretivist framework by incorporating a qualitative analysis of the literature with the authors’ experiences to identify key principles and issues in academic publishing. These narratives provide an empirical basis for understanding the mechanics and essence of effective manuscript crafting. The study integrates theoretical knowledge with actionable strategies, focusing on identifying the objectives and processes of writing, determining common challenges and directing readers toward comprehensive resources for guidance in article writing.FindingsThis study reveals that manuscript rejections often transcend technical shortcomings. Issues that are central to nonacceptance include misalignment with a journal’s thematic focus, absence of a coherent and persuasive argument, methodological weaknesses and insufficient evidence underpinning the assertions. Successful publication depends not just on data presentation and adherence to submission norms but also on developing a narrative that enriches the prevailing scholarly discourse. Our findings advocate for manuscripts that strike an appropriate balance between lucidity and analytical rigor, avoid superfluous technical language and express a mix of assertiveness and scholarly modesty.Originality/valueAlthough there is literature on academic writing, very few recent articles have been uncovered that probe the intricacies of crafting education manuscripts and point to resources.
目的 本研究旨在探讨教育期刊成功撰稿背后的基本/核心原则和实用工具。本文借鉴期刊编辑的见解和相关文献,试图阐明如何撰写高质量的稿件,以满足学术期刊的期望。本文采用解释主义框架,将对文献的定性分析与作者的经验相结合,以确定学术出版中的关键原则和问题。这些叙述为理解有效撰写稿件的机制和本质提供了经验基础。本研究将理论知识与可操作的策略相结合,重点在于识别写作的目标和过程,确定常见的挑战,并引导读者获取指导文章写作的综合资源。不被录用的核心问题包括与期刊的主题重点不符、缺乏连贯且有说服力的论点、方法论上的缺陷以及支持论断的证据不足。稿件能否成功发表,不仅取决于数据的展示和对投稿规范的遵守,还取决于撰写的文章能否丰富当前的学术话语。我们的研究结果主张撰写的文稿应在清晰度和分析严谨性之间取得适当的平衡,避免多余的技术性语言,并表达出自信和学术谦虚的结合。 原创性/价值虽然有关于学术写作的文献,但最近发现很少有文章探讨撰写教育文稿的复杂性并指出相关资源。
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引用次数: 0
Advice from the editor’s desk: an introductory guide to success in education publishing 编辑桌上的建议:教育出版成功入门指南
IF 1.5 Q2 Social Sciences Pub Date : 2024-02-09 DOI: 10.1108/qae-09-2023-0161
Jeffrey W. Alstete, Heidi Flavian
PurposeThis study aims to investigate basic/core principles and practical tools behind successful manuscript writing for education journals. Drawing on the insights of journal editors and related literature, this paper seeks to clarify the craft of preparing quality manuscripts to meet the expectations of academic journals.Design/methodology/approachThis paper uses an interpretivist framework by incorporating a qualitative analysis of the literature with the authors’ experiences to identify key principles and issues in academic publishing. These narratives provide an empirical basis for understanding the mechanics and essence of effective manuscript crafting. The study integrates theoretical knowledge with actionable strategies, focusing on identifying the objectives and processes of writing, determining common challenges and directing readers toward comprehensive resources for guidance in article writing.FindingsThis study reveals that manuscript rejections often transcend technical shortcomings. Issues that are central to nonacceptance include misalignment with a journal’s thematic focus, absence of a coherent and persuasive argument, methodological weaknesses and insufficient evidence underpinning the assertions. Successful publication depends not just on data presentation and adherence to submission norms but also on developing a narrative that enriches the prevailing scholarly discourse. Our findings advocate for manuscripts that strike an appropriate balance between lucidity and analytical rigor, avoid superfluous technical language and express a mix of assertiveness and scholarly modesty.Originality/valueAlthough there is literature on academic writing, very few recent articles have been uncovered that probe the intricacies of crafting education manuscripts and point to resources.
目的 本研究旨在探讨教育期刊成功撰稿背后的基本/核心原则和实用工具。本文借鉴期刊编辑的见解和相关文献,试图阐明如何撰写高质量的稿件,以满足学术期刊的期望。本文采用解释主义框架,将对文献的定性分析与作者的经验相结合,以确定学术出版中的关键原则和问题。这些叙述为理解有效撰写稿件的机制和本质提供了经验基础。本研究将理论知识与可操作的策略相结合,重点在于识别写作的目标和过程,确定常见的挑战,并引导读者获取指导文章写作的综合资源。不被录用的核心问题包括与期刊的主题重点不符、缺乏连贯且有说服力的论点、方法论上的缺陷以及支持论断的证据不足。稿件能否成功发表,不仅取决于数据的展示和对投稿规范的遵守,还取决于撰写的文章能否丰富当前的学术话语。我们的研究结果主张撰写的文稿应在清晰度和分析严谨性之间取得适当的平衡,避免多余的技术性语言,并表达出自信和学术谦虚的结合。 原创性/价值虽然有关于学术写作的文献,但最近发现很少有文章探讨撰写教育文稿的复杂性并指出相关资源。
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引用次数: 0
Teacher growth mindset and ICT integration in Indonesian classrooms: insights from in-service and preservice teacher programs 印尼课堂上的教师成长心态与信息和通信技术整合:在职和职前教师课程的启示
IF 1.5 Q2 Social Sciences Pub Date : 2024-01-25 DOI: 10.1108/qae-08-2023-0136
Fiskia Rera Baharuddin, Amiruddin Amiruddin, Nurlaela Nurlaela, Wirawan Setialaksana

Purpose

This study explores the relationships among multiple factors, including growth mindset, lifelong learning and continuous professional development (CPD), influencing teachers’ integration of information and communication technology (ICT) into their teaching methods.

Design/methodology/approach

The study involved 1,095 Indonesian vocational high school teachers who participated in in-service or preservice teacher development programs. Data was collected through a survey, and a structural equation model with partial least squares parameter estimation was used to analyze the relationships and mediations.

Findings

Structural equation modeling revealed that a growth mindset positively affects both lifelong learning and CPD. Moreover, lifelong learning positively impacts CPD. Furthermore, all of these variables demonstrate a positive effect on teachers’ ICT integration in the classroom. The findings indicate that lifelong learning and CPD partially mediate the relationship between a growth mindset and ICT integration.

Originality/value

This study contributes to the literature on the determinants of teachers’ ICT usage postparticipation in in-service and preservice teacher programs. The findings underscore the significant impact of a growth mindset on teachers’ ICT use in the classroom.

目的 本研究探讨了影响教师将信息与传播技术(ICT)整合到教学方法中的多种因素之间的关系,包括成长心态、终身学习和持续专业发展(CPD)。研究结果结构方程模型显示,成长型思维模式对终身学习和持续专业发展都有积极影响。此外,终身学习对持续专业发展也有积极影响。此外,所有这些变量都对教师将信息和传播技术融入课堂产生了积极影响。研究结果表明,终身学习和持续专业发展在一定程度上调节了成长型思维模式和信息与传播技术整合之间的关系。研究结果强调了成长型思维模式对教师在课堂上使用信息与传播技术的重要影响。
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引用次数: 0
Quality assurance: a conceptual framework for teaching and learning standards in vocational and technical education programs 质量保证:职业技术教育课程教学标准的概念框架
IF 1.5 Q2 Social Sciences Pub Date : 2024-01-24 DOI: 10.1108/qae-11-2023-0184
Satumari John Wafudu, Yusri Bin Kamin

Purpose

The issue of quality assurance in vocational and technical education (VTE) programs identifies a perilous need to develop a conceptual framework for teaching and learning standards. This study aims to identify standard components for teaching and learning to ensure quality delivery for the achievement of VTE objectives. The quality assurance framework for teaching and learning is envisioned as a closed-loop management process that functions as an effective operational scheme to coordinate teaching processes that support the structure for quality assurance in VTE programs.

Design/methodology/approach

Survey data were collected through a questionnaire developed to examine the quality standards for teaching and learning in VTE from 259 respondents from colleges of education. The identified quality components for teaching and learning and their quality indicators were analysed.

Findings

The conceptual framework for teaching and learning with the 12 quality components and 62 quality indicators is the key standard for improving quality teaching and learning to meet the desired goals of VTE programs.

Originality/value

The framework proposed is flexible and can be applied to many other programs to ensure that teachers are professional enough to teach effectively to provide adequate learning outcomes.

目的 职业技术教育(VTE)课程的质量保证问题表明,亟需为教学标准制定一个概念框架。本研究旨在确定教与学的标准组成部分,以确保教学质量,实现职业技术教育的目标。教与学的质量保证框架被视为一个闭环管理过程,作为一个有效的操作方案来协调教学过程,以支持职业教育课程的质量保证结构。对已确定的教与学的质量组成部分及其质量指标进行了分析。研究结果12个质量组成部分和62个质量指标组成的教与学概念框架是提高教与学质量的关键标准,以实现职业教育课程的预期目标。
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引用次数: 0
Enhancing the assessment and the feedback in higher education 加强高等教育的评估和反馈
IF 1.5 Q2 Social Sciences Pub Date : 2023-12-18 DOI: 10.1108/qae-01-2023-0004
Kasun Gomis, Mandeep Saini, Mohammed Arif, Chaminda Pathirage

Purpose

Lack of appropriate student support and drawbacks in academic progression signify the importance of enhancing assessment and feedback in higher education (HE). Although assessment and feedback are significant in HE, minimal empirical research holistically explores the best practices. This study aims to address the niche and develop a decisive guideline for enhancing assessment setting and feedback provision within HE curricula.

Design/methodology/approach

A systematic approach was taken to obtain data for the study: a literature review underpinning the thematic content analysis of study documents, followed by semi-structured interviews. Document analysis contained mid-module reviews/student feedback; rubrics used in assessment; and formative/summative feedback provided for the graded work. Documental analysis informed the key attributes of the semi-structured interview. Interpretive structural modelling (ISM) analysis identified the influence and reliance of each driver.

Findings

This study revealed 15 drivers – 4 fundamental, 6 significant and 5 important – for enhancing assessment and feedback. The level partitioning from the ISM analysis established that all assessment and feedback needs to be underpinned by the university policy and fed into the assessment regime and marking scheme. This study identified that National Student Survey results were significantly improved due to implementing said drivers compared with the national and sector benchmarks.

Practical implications

The developed drivers enable the best practices in assessment setting and feedback provision. The level partition diagram can be used as a decisive guideline or a provisional framework in assessment and feedback provision for quality assurance in HE.

Originality/value

This study is one of, if not the only, to develop a guideline for signposting drivers and their influence and reliance to enhance assessment and feedback in a holistic HE setting. The developed drivers and the level partition diagram bring novelty and add to the current body of knowledge.

目的 缺乏适当的学生支持和学业进步方面的弊端表明,加强高等教育(HE)中的评估和反馈非常重要。尽管评估和反馈在高等教育中十分重要,但全面探讨最佳实践的实证研究却少之又少。本研究旨在解决这一利基问题,并为加强高等教育课程中的评估设置和反馈提供制定决定性的指导原则。设计/方法/途径本研究采用了系统的方法来获取数据:在对研究文件进行主题内容分析的基础上进行文献综述,然后进行半结构式访谈。文件分析包括模块中期回顾/学生反馈;评估中使用的评分标准;以及为已评分作业提供的形成性/总结性反馈。文件分析为半结构式访谈提供了关键信息。研究结果这项研究揭示了加强评估和反馈的 15 个驱动因素--4 个基本驱动因素、6 个重要驱动因素和 5 个重要驱动因素。通过 ISM 分析得出的层次划分结果表明,所有评估和反馈都需要以大学政策为基础,并纳入评估制度和评分计划。这项研究发现,与国家和行业基准相比,由于实施了上述驱动因素,全国学生调查的结果得到了显著改善。本研究即使不是唯一的一项研究,也是其中的一项研究,它为指明驱动因素及其影响和依赖制定了指导原则,以加强整体高等教育环境中的评估和反馈。开发的驱动因素和水平分区图具有新颖性,为现有知识体系增添了新的内容。
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引用次数: 0
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QUALITY ASSURANCE IN EDUCATION
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