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Towards an Integrative View on Design Science Research Genres, Strategies, and Pivotal Concepts in Information Systems Research 信息系统研究中的设计科学研究类型、策略和关键概念的综合观点
IF 2.8 4区 管理学 Q2 Business, Management and Accounting Pub Date : 2022-11-15 DOI: 10.1145/3571823.3571826
A. Brendel, Tim-Benjamin Lembcke, L. Kolbe
Design science research (DSR) has been established as an essential part of information systems research. DSR can provide artificial solutions and prescriptive knowledge about how to solve problems relevant to our modern times. However, DSR has been reported to be in a state of "conceptual confusion." Thus, an ongoing and open discourse regarding how to overcome the causes of this confusion has arisen. Several causes and solutions have been proposed, ranging from conceptualizations of contributions, publication schemas, to the formulation of research strategies and genres. Prominently, the persisting confusion frequently leads editors and reviewers to assess the same study's merit substantially differently, depending on the individual editor's and reviewer's understanding of and preferences for DSR. Consequently, publishing DSR studies is challenging. Against this background, we propose DSR focus as a two-dimensional characteristic of a DSR study, comprising the two dimensions "contribution" and "research approach." Furthermore, we present a DSR focus matrix (DSRFM) as a framework and tool to describe the DSR focus of a study and identify relevant seminal work. Following this framework enables a grounded discussion with editors and reviewers, thus preventing diverting understandings and preferences that may skew the assessment of a study. We demonstrate this ability by positioning research strategies, genres, and seminal works within the matrix's quadrants.
设计科学研究(DSR)已成为信息系统研究的重要组成部分。DSR可以提供关于如何解决与我们现代相关的问题的人工解决方案和规范性知识。然而,据报道,DSR处于“概念混乱”的状态。因此,关于如何克服这种混淆的原因的持续和公开的讨论已经出现。提出了几个原因和解决办法,从贡献的概念化、出版模式到研究策略和流派的制定。突出的是,这种持续的混淆经常导致编辑和审稿人对同一项研究的价值评估大相径庭,这取决于编辑和审稿人对DSR的理解和偏好。因此,发表DSR研究具有挑战性。在此背景下,我们提出DSR焦点作为DSR研究的二维特征,包括“贡献”和“研究方法”两个维度。此外,我们提出了DSR焦点矩阵(DSRFM)作为描述研究DSR焦点的框架和工具,并确定相关的开创性工作。遵循这一框架可以与编辑和审稿人进行有根据的讨论,从而防止可能歪曲研究评估的理解和偏好。我们通过在矩阵的象限内定位研究策略、类型和开创性作品来展示这种能力。
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引用次数: 0
On Impact, Again... My Farewell Editorial 关于影响,再一次……我的告别社论
IF 2.8 4区 管理学 Q2 Business, Management and Accounting Pub Date : 2022-11-15 DOI: 10.1145/3571823.3571825
T. Stafford
To paraphrase the late Jerry Garcia, "it's been a minute," and that certainly dates me as to my generation, eh? I started my journey in 2007 with SIGMIS and its publication, The DATA BASE for Advances in Information Systems, and that is now over 15 years ago. I had grand aspirations for the journal at the time: at top, to get our review process online (we did that in the first year of my first term by joining Editorial Manager) and secondly, to get us included in the ISI Journal Citation Reports survey for production of a Journal Impact Factor (that took the rest of the first editorial term).
套用已故的杰里·加西亚的话,“已经过去一分钟了”,这肯定让我从我那一代就过时了,对吧?我从2007年SIGMIS及其出版物《信息系统进展数据库》(The DATA BASE for Advances in Information Systems)开始了我的旅程,到现在已经15年多了。当时我对期刊有很大的期望:首先,让我们的评审过程在线(我们在我第一个任期的第一年加入编辑经理),其次,让我们被纳入ISI期刊引用报告调查,以产生期刊影响因子(这花费了第一个编辑任期的剩余时间)。
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引用次数: 0
Data Breaches 数据泄露
IF 2.8 4区 管理学 Q2 Business, Management and Accounting Pub Date : 2022-11-15 DOI: 10.1145/3571823.3571829
Zahra Aivazpour, Rohit Valecha, Rajarshi Chakraborty
Recent events have shown that online booking is vulnerable to hacking incidents such as data breaches. The primary purpose of this study is to investigate the effect of the risky decision-making factors on consumer post breach behavior. After a data breach, most of the companies offer monitoring services to restore customer trust and encourage them for future purchases. However, little research has been done to understand the impact of these monitoring services on consumer behavior. In this study, we examine whether monitoring services can mitigate the impact of risk perception on online booking. We utilized the Marriott data breach of November 2018 as the context. We manipulate data breach severity in our vignettes. The research model was tested using data gathered from 298 Mechanical Turk respondents. Our vignette-based survey design allowed us to incorporate situational details thought to be important in risky decision-making in a data breach context. We found strong support for our research model including the positive moderating effect of company suggested monitoring on online booking intention. The findings of this study could help firms in developing more influential post-breach monitoring services.
最近的事件表明,在线预订很容易受到黑客攻击,比如数据泄露。本研究的主要目的是探讨风险决策因素对消费者事后违约行为的影响。在数据泄露后,大多数公司都会提供监控服务,以恢复客户的信任,并鼓励他们未来购买。然而,很少有研究来了解这些监测服务对消费者行为的影响。在本研究中,我们考察了监控服务是否可以减轻风险感知对在线预订的影响。我们以2018年11月万豪酒店的数据泄露为背景。我们在小插曲中操纵数据泄露的严重程度。研究模型使用从298名土耳其机械受访者收集的数据进行了测试。我们基于小插图的调查设计使我们能够将情境细节纳入数据泄露背景下的风险决策中,这些细节被认为是重要的。我们发现我们的研究模型得到了强有力的支持,包括公司建议监控对在线预订意愿的正向调节作用。这项研究的结果可以帮助公司开发更有影响力的违规后监控服务。
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引用次数: 0
The Impact of Behavioral Similarity on DSS Advice Acceptance 行为相似性对决策支持建议接受的影响
IF 2.8 4区 管理学 Q2 Business, Management and Accounting Pub Date : 2022-07-25 DOI: 10.1145/3551783.3551786
Merle Campbell, M. Keil, Maheshwar Boodraj
Despite the many advantages that decision support systems (DSSs) provide to decision makers, acceptance of advice from these systems has remained relatively low. In this study, we leverage theoretical insights from the literature to build a DSS that is behaviorally similar to its user, with the aim of increasing acceptance of DSS advice. To test whether users would be more accepting of advice from a behaviorally-similar DSS, we conducted a field experiment in a complex semi-structured decision context. The results of our experiment provide empirical evidence that a behaviorally-similar DSS can increase acceptance of advice in semi-structured decision-making contexts.
尽管决策支持系统(DSSs)为决策者提供了许多优势,但接受这些系统的建议仍然相对较低。在本研究中,我们利用文献中的理论见解来构建与其用户行为相似的决策支持系统,目的是增加对决策支持系统建议的接受度。为了测试用户是否会更接受行为相似的决策支持系统的建议,我们在复杂的半结构化决策环境中进行了现场实验。我们的实验结果提供了经验证据,表明行为相似的决策支持可以增加半结构化决策环境中建议的接受度。
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引用次数: 0
Conceptualizing Information Systems Development as an Organizational Routine 将信息系统开发概念化为组织常规
IF 2.8 4区 管理学 Q2 Business, Management and Accounting Pub Date : 2022-07-25 DOI: 10.1145/3551783.3551790
Gregory Vial, S. Rivard
Research acknowledges that information systems development (ISD) teams experiment with, overlook, or adapt the methods that they purportedly use. Given this, one stream of research adopts a perspective focused on prescriptions based on the idea of a method. Another stream of research adopts a perspective anchored in the view that human agency plays a critical role in the unfolding of ISD projects. We suggest that our understanding of ISD can be enriched by mobilizing both perspectives. Specifically, we propose a conceptualization of ISD as an organizational routine based on the ontology developed by Feldman and Pentland. We build on the elements of this ontology- (1) the idea of a routine (the ostensive aspect) and (2) its enactment (the performative aspect) as the two mutually constitutive aspects of organizational routines; and (3) the role of artifacts as mediators of the relationship between actors and the ostensive and performative aspects of organizational routines - to develop theoretical arguments explaining the benefits of applying this ontology to the ISD phenomenon. Extending the contextual boundaries of Feldman and Pentland's ontology, we propose research avenues that have the potential to contribute to our understanding of this core phenomenon of the IS discipline.
研究承认,信息系统开发(ISD)团队尝试、忽略或调整他们声称使用的方法。鉴于此,一种研究流派采用了一种基于方法概念的处方观点。另一种研究采用了一种观点,即人的能动性在ISD项目的展开中起着关键作用。我们建议通过调动这两种观点来丰富我们对ISD的理解。具体来说,我们在Feldman和Pentland提出的本体的基础上提出了ISD作为组织常规的概念。我们建立在这个本体论的元素上——(1)常规的观念(实指方面)和(2)常规的制定(执行方面)作为组织常规的两个相互构成的方面;(3)工件作为参与者与组织常规的显性和表演性方面之间关系的中介的作用——发展理论论证,解释将该本体应用于ISD现象的好处。扩展费尔德曼和彭特兰本体论的上下文边界,我们提出的研究途径有可能有助于我们理解信息系统学科的这一核心现象。
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引用次数: 0
Accounting for Digital Variability in Crowd Work 计算群体工作中的数字变异性
IF 2.8 4区 管理学 Q2 Business, Management and Accounting Pub Date : 2022-07-25 DOI: 10.1145/3551783.3551785
K. D. Joshi, Joseph Taylor, X. Deng
Our AMICS TREO paper started the conversation regarding the digital variability that exists in different types of crowd work enabled by online platforms, such as Uber, Instacart, Upwork, and Amazon Mechanical Turk (MTurk) (Taylor et al., 2020). We argued that the degree to which online platforms digitize their work elements (e.g., tasks, assets, governance, and support services) is germane to understanding how crowd work differs among these platforms. Here we seek to extend this dialogue by highlighting three areas of consideration. These considerations will sharpen the focus of future crowd work research by making the digital variability a central character in information systems (IS) research.
我们的AMICS TREO论文开始讨论由在线平台(如Uber、Instacart、Upwork和Amazon Mechanical Turk (MTurk))支持的不同类型的人群工作中存在的数字可变性(Taylor et al., 2020)。我们认为,在线平台将其工作要素(例如,任务、资产、治理和支持服务)数字化的程度与理解这些平台之间人群工作的差异密切相关。在此,我们力求通过突出三个考虑领域来扩大这一对话。这些考虑将使数字变异性成为信息系统(IS)研究的中心特征,从而使未来群体工作研究的重点更加突出。
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引用次数: 1
Multigroup Analysis in Information Systems Research using PLS-PM PLS-PM在信息系统研究中的多群体分析
IF 2.8 4区 管理学 Q2 Business, Management and Accounting Pub Date : 2022-07-25 DOI: 10.1145/3551783.3551787
Michael Klesel, Florian Schuberth, Björn Niehaves, J. Henseler
Heterogeneity is a pertinent issue in Information Systems (IS) research because human behavior often differs across groups. In the partial least squares path modeling (PLS-PM) context, several approaches have been proposed to investigate potential group differences. Despite the availability of numerous approaches, literature that compares their efficacy is sparse. Consequently, IS researchers lack guidance on which approach is best suited to detect group differences. We address this issue by presenting the results of an extensive Monte Carlo simulation study that juxtaposes the various approaches' behavior under numerous conditions. In doing so, we first provide an overview on existing approaches proposed for multigroup analysis (MGA) in the PLS-PM context. Moreover, we derive important implications for applied research: Firstly, we show that the omnibus test of group differences (OTG) and approaches based on the comparison of confidence intervals are not recommendable for MGA. Secondly, we provide detailed information as to which approaches are suitable for comparing one specific path coefficient and which are recommended if the complete structural model is compared across groups. Finally, we show that approaches which are designed to compare a single parameter require an adjustment for multiple comparisons when used to compare more than two groups.
异质性是信息系统(is)研究中的一个相关问题,因为人类的行为在不同的群体中往往是不同的。在偏最小二乘路径建模(PLS-PM)的背景下,已经提出了几种方法来研究潜在的群体差异。尽管有许多可用的方法,但比较其功效的文献很少。因此,IS研究人员缺乏关于哪种方法最适合检测群体差异的指导。我们通过展示广泛的蒙特卡罗模拟研究的结果来解决这个问题,该研究将各种方法在许多条件下的行为并列。在此过程中,我们首先概述了在PLS-PM环境中提出的多组分析(MGA)的现有方法。此外,我们还得出了应用研究的重要启示:首先,我们表明基于置信区间比较的群体差异综合检验(OTG)和方法不适合用于MGA。其次,我们提供了详细的信息,说明哪些方法适合比较一个特定的路径系数,如果跨组比较完整的结构模型,哪些方法是推荐的。最后,我们表明,设计用于比较单个参数的方法在用于比较两个以上组时需要对多个比较进行调整。
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引用次数: 12
Detecting Change in Professional Conduct Using Information from the Internet 利用互联网信息发现职业行为的变化
IF 2.8 4区 管理学 Q2 Business, Management and Accounting Pub Date : 2022-07-25 DOI: 10.1145/3551783.3551788
Roozmehr Safi
Increasing reliance on the Internet's perpetual memory has raised concerns regarding how dated information that would otherwise be forgotten or inaccessible can unduly or disproportionally influence current assessments and decisions. I investigate aspects of this topic for two major business entity types: one-person businesses (i.e., sole proprietors) and firms. Results show that one-person businesses tend to be more severely impacted by past adverse information than firms, and furthermore their improvement trends over time are more likely to be dismissed as noise than recognized as signals of change. While firms can offset old unfavorable conduct by engaging in new favorable behaviors, a sole proprietor's current favorable operations can remain dominated by decades-old actions. Results also indicate that decision makers perceive firms as more capable of truly changing. Moreover, while only decision makers with certain personality characteristics recognize signs of positive change from a sole proprietor, all decision makers detect and appreciate such changes in a firm's conduct. This study finds that limiting access to adverse past information is likely to be more helpful (or necessary) for one-person businesses, or more generally for individuals, than for firms.
人们越来越依赖互联网的永久记忆,这引起了人们的关注,即那些本来会被遗忘或无法访问的过时信息会如何过度或不成比例地影响当前的评估和决策。我研究了两种主要商业实体类型的这一主题:一人企业(即独资经营者)和公司。结果表明,一人企业往往比公司更严重地受到过去不利信息的影响,而且随着时间的推移,他们的改善趋势更有可能被视为噪音而不是被视为变化的信号。虽然企业可以通过采取新的有利行为来抵消旧的不利行为,但独资经营者目前的有利经营可能仍然被几十年前的行为所主导。结果还表明,决策者认为公司更有能力真正改变。此外,虽然只有具有某些人格特征的决策者才能认识到独资经营者积极变化的迹象,但所有决策者都能发现并欣赏公司行为中的这种变化。这项研究发现,限制对过去不利信息的获取可能对个人企业更有帮助(或必要),或者对个人更普遍,而不是对公司。
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引用次数: 0
Directing Technology Addiction Research in Information Systems 信息系统中的定向技术成瘾研究
IF 2.8 4区 管理学 Q2 Business, Management and Accounting Pub Date : 2022-07-25 DOI: 10.1145/3551783.3551789
A. Serenko, Ofir Turel
In this second part of a series of articles to direct technology addiction research in the information systems discipline, we discuss the history, conceptualization, and measurement of technology addiction. We admit that it is possible to label the phenomenon as overuse or excessive use as long as it is defined and measured by the presence and the magnitude of the six core symptoms of behavioral addictions: salience, mood modification, tolerance, withdrawal, conflict, and relapse. The advantage of this terminology is that it does not attribute one's problems to helplessness and does not pathologize the behavior, implying that it may possibly be corrected. Nevertheless, we posit that the term technology addiction is currently the most reasonable choice that may need to be adjusted as we learn more about this phenomenon and its potential similarities to and differences from established behavioral addictions. Dependence, obsessive/compulsive use, and pathological/problem use terms should not be used as synonyms for technology addiction as a form of mental disorder. Researchers should not include the name of the IT artifact as the subject of addiction (e.g., "Facebook addiction"). Instead, they should focus on the activity that is mediated through the IT artifact (e.g., "addiction to Facebook use").
在指导信息系统学科中技术成瘾研究的系列文章的第二部分中,我们讨论了技术成瘾的历史、概念和测量。我们承认,只要通过行为成瘾的六个核心症状的存在和程度来定义和衡量,就有可能将这种现象标记为过度使用或过度使用:显著性、情绪改变、耐受性、戒断、冲突和复发。这个术语的好处是,它不把一个人的问题归结为无助,也不把这种行为病态化,暗示它可能是可以纠正的。尽管如此,我们认为术语“技术成瘾”是目前最合理的选择,可能需要调整,因为我们更多地了解这一现象及其与既定行为成瘾的潜在相似性和差异性。依赖、强迫性使用和病态/问题使用这些术语不应该被用作技术成瘾的同义词,因为它是一种精神障碍。研究人员不应该将IT产品的名称作为成瘾的主题(例如,“Facebook成瘾”)。相反,他们应该关注通过IT工件(例如,“对Facebook的使用上瘾”)进行中介的活动。
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引用次数: 2
The Philosopher's Corner 哲学家的角落
IF 2.8 4区 管理学 Q2 Business, Management and Accounting Pub Date : 2022-04-22 DOI: 10.1145/3533692.3533696
E. Monod, R. Boland, F. Santoro, Elisabeth Joyce
Heidegger's philosophy has long been one of the core references for information systems (IS) researchers, often drawing upon one of two distinct perspectives he employed in his writings. The first of these perspectives is found in Heidegger's work on presence, and the second in his work on relations. We refer to these two as his presence perspective and his relation perspective. The presence perspective builds on ideas developed in early sections of his major work, Being and Time (1927:1996), contrasting the presence of being-in-the-world with that of readiness-at-hand. The relation perspective builds on ideas developed in later sections of Being and Time, elaborating on the concept of being-with [Mitsein]. We discuss the ways these two key perspectives in his philosophy are intertwined and reinforce each other when we consider them together, and how they amplify and extend each other's scope of effect in human situated practice. We argue that Heidegger's philosophical perspective on human existence is a powerful theoretical lens for understanding both the subjective and the objective poles of our experience of being in the world. It provides an integrated framework for research on both poles that is useful across the IS field.
海德格尔的哲学长期以来一直是信息系统(IS)研究人员的核心参考之一,经常在他的著作中采用两种截然不同的观点之一。第一种观点出现在海德格尔关于在场的著作中,第二种观点出现在他关于关系的著作中。我们把这两种观点称为他的临在观和他的关系观。在场观建立在他主要作品《存在与时间》(1927:1996)早期部分的思想基础上,对比了“在世界中存在”与“随时准备”的存在。关系视角建立在《存在与时间》后面章节中发展的观点之上,详细阐述了与[米sein]在一起的概念。我们将讨论他的哲学中这两个关键观点是如何交织在一起并相互加强的,以及它们如何在人类情境实践中放大和扩展彼此的影响范围。我们认为,海德格尔关于人类存在的哲学观点是理解我们在世界上存在经验的主观和客观两极的有力理论透镜。它为研究两极提供了一个综合框架,对整个信息系统领域都很有用。
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引用次数: 0
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Data Base for Advances in Information Systems
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