Because our minds frequently drift away, an investigation into mind wandering while using information technology (IT) is critical. Despite growing interest in mind-wandering episodes in various domains, the discipline of Information Systems (IS) still lacks a validated measurement instrument that can account for the technology-related facets of the phenomenon. Our work addresses this gap and presents the results of a comprehensively developed scale that is specifically designed for IS scenarios. Using existing literature and the results of a pilot study (N = 35), a field study (N = 364), and a cross-validation sample (N = 336), we developed a new instrument that allows mind wandering while using technology to be measured either as a state (MWS) or as a trait with two subtypes (MWT-D: deliberate, and MWT-S: spontaneous). Whereas MWS captures a momentary mental state or a sequence of mental states that arise relatively freely while using technology in a given moment, MWT-D and MWT-S capture either intentional or unintentional, internally focused thoughts in technology-related settings in everyday life. Our scale is well suited to support future research to investigate the effects of mind wandering in technology-related settings and to study its implications for IS-relevant dependent variables, such as task performance and creativity.
{"title":"Mind Wandering in Information Technology Use: Scale Development and Cross- Validation","authors":"F. M. Oschinsky, Michael Klesel, Bjoern Niehaves","doi":"10.1145/3595863.3595868","DOIUrl":"https://doi.org/10.1145/3595863.3595868","url":null,"abstract":"Because our minds frequently drift away, an investigation into mind wandering while using information technology (IT) is critical. Despite growing interest in mind-wandering episodes in various domains, the discipline of Information Systems (IS) still lacks a validated measurement instrument that can account for the technology-related facets of the phenomenon. Our work addresses this gap and presents the results of a comprehensively developed scale that is specifically designed for IS scenarios. Using existing literature and the results of a pilot study (N = 35), a field study (N = 364), and a cross-validation sample (N = 336), we developed a new instrument that allows mind wandering while using technology to be measured either as a state (MWS) or as a trait with two subtypes (MWT-D: deliberate, and MWT-S: spontaneous). Whereas MWS captures a momentary mental state or a sequence of mental states that arise relatively freely while using technology in a given moment, MWT-D and MWT-S capture either intentional or unintentional, internally focused thoughts in technology-related settings in everyday life. Our scale is well suited to support future research to investigate the effects of mind wandering in technology-related settings and to study its implications for IS-relevant dependent variables, such as task performance and creativity.","PeriodicalId":46842,"journal":{"name":"Data Base for Advances in Information Systems","volume":"1 1","pages":"53 - 76"},"PeriodicalIF":2.8,"publicationDate":"2023-04-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"89186766","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
In this editorial, I hope to start the conversation on the deepening digital divide that persists in disadvantaged communities and call upon us as information systems (IS) educators and researchers to create actionable knowledge and solutions to close the gap in the information and communications technology (ICT) access, use, and skills.
{"title":"Revisiting Digital Divide: Teaching and Research Considerations","authors":"X. Deng","doi":"10.1145/3595863.3595865","DOIUrl":"https://doi.org/10.1145/3595863.3595865","url":null,"abstract":"In this editorial, I hope to start the conversation on the deepening digital divide that persists in disadvantaged communities and call upon us as information systems (IS) educators and researchers to create actionable knowledge and solutions to close the gap in the information and communications technology (ICT) access, use, and skills.","PeriodicalId":46842,"journal":{"name":"Data Base for Advances in Information Systems","volume":"30 1","pages":"5 - 8"},"PeriodicalIF":2.8,"publicationDate":"2023-04-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"76399037","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Data breach recovery is often likened to service failure recovery. Like service failure recovery, compensation is a major factor toward data breach recovery. However, compensation involves different types, which may have varying effects on data breach recovery. This study investigates the effect of compensation types on customer's repatronage intentions to organizations that have suffered a data breach. Three compensation types were identified in this study: monetary, service, and psychological compensation. The findings of this study indicate that only service and psychological compensation have a significant effect on customers' perceptions of being treated fairly by the organization following a data breach. Furthermore, service compensation impacts the trust a customer regains in the company. Monetary compensation did not play a statistically significant role in the data breach recovery process. In turn, both perceived fairness and regained trust influences customer repatronage intentions. This study contributes to the information privacy field by identifying the types of compensation that are impactful to re-engage individuals who suffered PII related data breach.
{"title":"How to Compensate After a Data Breach?","authors":"Zareef A. Mohammed, G. Tejay","doi":"10.1145/3583581.3583588","DOIUrl":"https://doi.org/10.1145/3583581.3583588","url":null,"abstract":"Data breach recovery is often likened to service failure recovery. Like service failure recovery, compensation is a major factor toward data breach recovery. However, compensation involves different types, which may have varying effects on data breach recovery. This study investigates the effect of compensation types on customer's repatronage intentions to organizations that have suffered a data breach. Three compensation types were identified in this study: monetary, service, and psychological compensation. The findings of this study indicate that only service and psychological compensation have a significant effect on customers' perceptions of being treated fairly by the organization following a data breach. Furthermore, service compensation impacts the trust a customer regains in the company. Monetary compensation did not play a statistically significant role in the data breach recovery process. In turn, both perceived fairness and regained trust influences customer repatronage intentions. This study contributes to the information privacy field by identifying the types of compensation that are impactful to re-engage individuals who suffered PII related data breach.","PeriodicalId":46842,"journal":{"name":"Data Base for Advances in Information Systems","volume":"28 1","pages":"110 - 127"},"PeriodicalIF":2.8,"publicationDate":"2023-02-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"83976435","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The business value of investments in information technology/information system (IT/IS) has been the subject of active research over several decades. Even though a plethora of similar studies analyzing the impact of promised IT/IS investments on firm performance exists, the results, largely inconclusive, mostly concentrate on the developed countries. In this backdrop, and with an expected manifold rise in IT/IS investments in India in the coming years, an assessment of the relationship between investments and firm performance can be noteworthy. The study explores this important issue by analyzing the impact of IT/IS investments on the firm's performance in India based on data of around 6500 IT/IS investments during 2000-2016. We deploy a series of univariate and multivariate analyses and complement those with several robustness tests. Our principal findings indicate that IT/IS investments on the average in India have been mostly unsuccessful in impacting firm performance positively, in line with "productivity paradox" phenomenon previously documented in the U.S. and other markets. We substantiate our principal results using several robustness tests. We offer several possible explanations of our results spanning across both IS as well as finance literature and discuss the implications of future investment prospects for firms. The results highlight the need for adoption of caution by firms operating in emerging economies like India while considering future IT/IS investment decisions. These suggestions are likely to serve as a good reference point in other emerging economies as well.
{"title":"Limited Effectiveness of IT/IS Investments in an Emerging Economy","authors":"Rahul Thakurta, S. G. Deb","doi":"10.1145/3583581.3583587","DOIUrl":"https://doi.org/10.1145/3583581.3583587","url":null,"abstract":"The business value of investments in information technology/information system (IT/IS) has been the subject of active research over several decades. Even though a plethora of similar studies analyzing the impact of promised IT/IS investments on firm performance exists, the results, largely inconclusive, mostly concentrate on the developed countries. In this backdrop, and with an expected manifold rise in IT/IS investments in India in the coming years, an assessment of the relationship between investments and firm performance can be noteworthy. The study explores this important issue by analyzing the impact of IT/IS investments on the firm's performance in India based on data of around 6500 IT/IS investments during 2000-2016. We deploy a series of univariate and multivariate analyses and complement those with several robustness tests. Our principal findings indicate that IT/IS investments on the average in India have been mostly unsuccessful in impacting firm performance positively, in line with \"productivity paradox\" phenomenon previously documented in the U.S. and other markets. We substantiate our principal results using several robustness tests. We offer several possible explanations of our results spanning across both IS as well as finance literature and discuss the implications of future investment prospects for firms. The results highlight the need for adoption of caution by firms operating in emerging economies like India while considering future IT/IS investment decisions. These suggestions are likely to serve as a good reference point in other emerging economies as well.","PeriodicalId":46842,"journal":{"name":"Data Base for Advances in Information Systems","volume":"14 1","pages":"82 - 109"},"PeriodicalIF":2.8,"publicationDate":"2023-02-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"73997989","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This editorial's purpose is twofold. First, I urge the authors who submit Gender and IT manuscripts to The DATA BASE for Advances in Information Systems to be mindful of the lessons shared in this editorial. My hope is that these lessons from my unpublished manuscript would encourage junior scholars who study Gender and IT to persevere and not become discouraged by multiple rejections. Second, I call on fellow IS scholars to submit opinion pieces to this journal where they share lessons learned from their unpublished manuscripts.
{"title":"Is this a Gender Issue?","authors":"K. D. Joshi","doi":"10.1145/3583581.3583583","DOIUrl":"https://doi.org/10.1145/3583581.3583583","url":null,"abstract":"This editorial's purpose is twofold. First, I urge the authors who submit Gender and IT manuscripts to The DATA BASE for Advances in Information Systems to be mindful of the lessons shared in this editorial. My hope is that these lessons from my unpublished manuscript would encourage junior scholars who study Gender and IT to persevere and not become discouraged by multiple rejections. Second, I call on fellow IS scholars to submit opinion pieces to this journal where they share lessons learned from their unpublished manuscripts.","PeriodicalId":46842,"journal":{"name":"Data Base for Advances in Information Systems","volume":"44 1","pages":"7 - 10"},"PeriodicalIF":2.8,"publicationDate":"2023-02-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"79228438","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
NeuroIS presents a new opportunity for information systems research. Often used neuroscience techniques include brain mapping with the functional magnetic resonance imaging (fMRI) device or eventrelated potential time-domain studies with the electroencephalogram (EEG). The critics of EEG consider the poor spatial resolution as justification for EEG's inadequacy to brain mapping studies. However, the low-resolution electromagnetic tomography (LORETA) technique provides strong estimation parameters allowing EEG to perform brain mapping. This paper presents EEG (with lower number of channels) and LORETA techniques as an effective approach for exploratory investigation specially when researchers are constrained with lack of resources (specially at significantly lower costs). We demonstrate the effectiveness of EEG using sLORETA with respect to fMRI as proof-of-concept approach to study IS phenomenon. The results of such studies can serve as a preliminary step for further analysis with the use of more sophisticated neuroscience devices. This can enhance IS research by taking advantage of both high temporal and spatial resolution leading to reduced estimation errors of neural activity and stronger basis for correlating neural activity and specific tasks. We also present a set of guidelines for using the LORETA family of techniques in IS research.
{"title":"Examining the Low- Resolution Electromagnetic Tomography Technique for EEG Brain Mapping","authors":"G. Tejay, Zareef A. Mohammed","doi":"10.1145/3583581.3583586","DOIUrl":"https://doi.org/10.1145/3583581.3583586","url":null,"abstract":"NeuroIS presents a new opportunity for information systems research. Often used neuroscience techniques include brain mapping with the functional magnetic resonance imaging (fMRI) device or eventrelated potential time-domain studies with the electroencephalogram (EEG). The critics of EEG consider the poor spatial resolution as justification for EEG's inadequacy to brain mapping studies. However, the low-resolution electromagnetic tomography (LORETA) technique provides strong estimation parameters allowing EEG to perform brain mapping. This paper presents EEG (with lower number of channels) and LORETA techniques as an effective approach for exploratory investigation specially when researchers are constrained with lack of resources (specially at significantly lower costs). We demonstrate the effectiveness of EEG using sLORETA with respect to fMRI as proof-of-concept approach to study IS phenomenon. The results of such studies can serve as a preliminary step for further analysis with the use of more sophisticated neuroscience devices. This can enhance IS research by taking advantage of both high temporal and spatial resolution leading to reduced estimation errors of neural activity and stronger basis for correlating neural activity and specific tasks. We also present a set of guidelines for using the LORETA family of techniques in IS research.","PeriodicalId":46842,"journal":{"name":"Data Base for Advances in Information Systems","volume":"146 1","pages":"66 - 81"},"PeriodicalIF":2.8,"publicationDate":"2023-02-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"77447667","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
In contemporary software development, software process tailoring (SPT) refers to the continual planning and adjustment of the development process, which evolves to better accommodate dynamics and meet customer needs. SPT is a critical teamwork involving the differences in time-related perceptions among team members when tailoring to adjust and refine the development. This is particularly true in agile-based projects that promote iterative development over shorter cycle times for early release; thus, temporality is critical to efficiently and effectively determine a process solution for the next iteration of time-bound development. In this regard, this study theorizes a temporal model to explore how teams' temporal leadership, temporal reflexivity and shared temporal cognitions (STC) collectively determine SPT performance in agile environments. Based on an empirical examination, we suggest facilitating the role of temporal leadership in agile development, as the results demonstrate that it not only directly increases SPT performance but also stimulates both temporal reflexivity and STC in their collateral influences on effectual development planning. Notably, the results also show that team reflexivity does not exert the same favorable effect in SPT as in the distributed team environment. Theoretical implications are considered, and practical applications of the findings are provided.
{"title":"Exploring Teams' Temporal Factors for Determining Process Tailoring that Promotes the Evolution of Agilebased Software Development","authors":"Chung-Yang Chen, Jung-Chieh Lee","doi":"10.1145/3583581.3583585","DOIUrl":"https://doi.org/10.1145/3583581.3583585","url":null,"abstract":"In contemporary software development, software process tailoring (SPT) refers to the continual planning and adjustment of the development process, which evolves to better accommodate dynamics and meet customer needs. SPT is a critical teamwork involving the differences in time-related perceptions among team members when tailoring to adjust and refine the development. This is particularly true in agile-based projects that promote iterative development over shorter cycle times for early release; thus, temporality is critical to efficiently and effectively determine a process solution for the next iteration of time-bound development. In this regard, this study theorizes a temporal model to explore how teams' temporal leadership, temporal reflexivity and shared temporal cognitions (STC) collectively determine SPT performance in agile environments. Based on an empirical examination, we suggest facilitating the role of temporal leadership in agile development, as the results demonstrate that it not only directly increases SPT performance but also stimulates both temporal reflexivity and STC in their collateral influences on effectual development planning. Notably, the results also show that team reflexivity does not exert the same favorable effect in SPT as in the distributed team environment. Theoretical implications are considered, and practical applications of the findings are provided.","PeriodicalId":46842,"journal":{"name":"Data Base for Advances in Information Systems","volume":"52 1","pages":"46 - 65"},"PeriodicalIF":2.8,"publicationDate":"2023-02-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"90986129","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Mohammad AlMarzouq, Abdullatif Alzaidan, Jehad Al Dallal
GitHub's current prominence over SourceForge among Open Source Software (OSS) developers calls into question the continued relevance of SourceForge data, as well as the external validity and relevance of studies that investigate OSS theories using SourceForge data. In this paper, we investigate the continued relevance of SourceForge data and propose that using SourceForge or GitHub data is not an either/or proposition but rather two parts of a bigger picture. Echoing the call in the IS literature to contextualize theories, we highlight a number of significantly different contextual factors apparent in the two data sources and argue that data from both GitHub and SourceForge may be leveraged in comparative and replication studies to arrive at richer OSS theories. To enable engagement in cross-context comparative studies and the replication of OSS studies in multiple contexts, we suggest that the broader IS community should embrace a culture of open research to increase the transparency, replicability, and rigorousness of IS research.
{"title":"The Relevance of SourceForge Data in the Age of GitHub","authors":"Mohammad AlMarzouq, Abdullatif Alzaidan, Jehad Al Dallal","doi":"10.1145/3571823.3571830","DOIUrl":"https://doi.org/10.1145/3571823.3571830","url":null,"abstract":"GitHub's current prominence over SourceForge among Open Source Software (OSS) developers calls into question the continued relevance of SourceForge data, as well as the external validity and relevance of studies that investigate OSS theories using SourceForge data. In this paper, we investigate the continued relevance of SourceForge data and propose that using SourceForge or GitHub data is not an either/or proposition but rather two parts of a bigger picture. Echoing the call in the IS literature to contextualize theories, we highlight a number of significantly different contextual factors apparent in the two data sources and argue that data from both GitHub and SourceForge may be leveraged in comparative and replication studies to arrive at richer OSS theories. To enable engagement in cross-context comparative studies and the replication of OSS studies in multiple contexts, we suggest that the broader IS community should embrace a culture of open research to increase the transparency, replicability, and rigorousness of IS research.","PeriodicalId":46842,"journal":{"name":"Data Base for Advances in Information Systems","volume":"108 1","pages":"83 - 93"},"PeriodicalIF":2.8,"publicationDate":"2022-11-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"79334515","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Manufacturing firms have increasingly relied on inter-organizational systems (IOS) to facilitate inter-firm transactions and integration with suppliers. However, they frequently face various impediments, such as adversarial behaviours and misalignments, when trying to integrate with IOS (i.e., IOS integration or IT/IS integration). Based on the perspectives of mutual adaptation of technology and organization and socio-technical systems, this study develops two compromise constructs critical for IOS integration: inter-firm process compromise and technology compromise. These two compromise constructs, treated as neutral alignment, are proposed to affect the achievement of higher IOS integration. Based on 146 matched-pair samples, the findings demonstrate the importance of technology and inter-firm process compromises in achieving greater IOS integration, which, in turn, enables higher inter-firm dependence and operational performance. This research provides theoretical and practical implications that contribute to our understanding of the role of compromise in facilitating IOS integration. The implications should serve as an important basis for future research in examining IOS integration.
{"title":"Inter-Organizational System Integration","authors":"Neil Chueh-An Lee, Eric T. G. Wang, V. Grover","doi":"10.1145/3571823.3571827","DOIUrl":"https://doi.org/10.1145/3571823.3571827","url":null,"abstract":"Manufacturing firms have increasingly relied on inter-organizational systems (IOS) to facilitate inter-firm transactions and integration with suppliers. However, they frequently face various impediments, such as adversarial behaviours and misalignments, when trying to integrate with IOS (i.e., IOS integration or IT/IS integration). Based on the perspectives of mutual adaptation of technology and organization and socio-technical systems, this study develops two compromise constructs critical for IOS integration: inter-firm process compromise and technology compromise. These two compromise constructs, treated as neutral alignment, are proposed to affect the achievement of higher IOS integration. Based on 146 matched-pair samples, the findings demonstrate the importance of technology and inter-firm process compromises in achieving greater IOS integration, which, in turn, enables higher inter-firm dependence and operational performance. This research provides theoretical and practical implications that contribute to our understanding of the role of compromise in facilitating IOS integration. The implications should serve as an important basis for future research in examining IOS integration.","PeriodicalId":46842,"journal":{"name":"Data Base for Advances in Information Systems","volume":"19 1","pages":"24 - 45"},"PeriodicalIF":2.8,"publicationDate":"2022-11-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"81886270","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Telemedicine is not released into a social vacuum. In some communities - such as the underserved, low income, mostly minority community served by Einstein Medical Center Philadelphia (EMCP) - the social context presents the medical center with unique challenges centered on a strong community sense of historical discrimination. That context is manifested in people being less inclined to trust symbols of external authority and in their strong reliance on subjective norms. Analyzing 540 survey responses by EMCP emergency department (ED) patients shows that trust in the EMCP portal was the strongest predictor of its acceptance. Being an African American had no effect on portal acceptance compared to others in the community. Importantly, there was a negative interaction effect of subjective norms and trust on portal acceptance - meaning that increasing this trust can reduce the importance of subjective norms or, alternatively, that lower subjective norms may increase the importance of trust in determining acceptance. This moderation may have very practical implications for EMCP because, while it might be challenging for EMCP to change long established subjective norms, it is within their power to increase trust in the portal. Theoretical and practical implications are discussed.
{"title":"The Interplay of Trust and Subjective Norms in Telemedicine Adoption by a Minority Community at Einstein Medical Center Philadelphia","authors":"Diane C. Lee, D. Gefen","doi":"10.1145/3571823.3571828","DOIUrl":"https://doi.org/10.1145/3571823.3571828","url":null,"abstract":"Telemedicine is not released into a social vacuum. In some communities - such as the underserved, low income, mostly minority community served by Einstein Medical Center Philadelphia (EMCP) - the social context presents the medical center with unique challenges centered on a strong community sense of historical discrimination. That context is manifested in people being less inclined to trust symbols of external authority and in their strong reliance on subjective norms. Analyzing 540 survey responses by EMCP emergency department (ED) patients shows that trust in the EMCP portal was the strongest predictor of its acceptance. Being an African American had no effect on portal acceptance compared to others in the community. Importantly, there was a negative interaction effect of subjective norms and trust on portal acceptance - meaning that increasing this trust can reduce the importance of subjective norms or, alternatively, that lower subjective norms may increase the importance of trust in determining acceptance. This moderation may have very practical implications for EMCP because, while it might be challenging for EMCP to change long established subjective norms, it is within their power to increase trust in the portal. Theoretical and practical implications are discussed.","PeriodicalId":46842,"journal":{"name":"Data Base for Advances in Information Systems","volume":"53 1","pages":"46 - 64"},"PeriodicalIF":2.8,"publicationDate":"2022-11-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"82282722","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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