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Mind Wandering in Information Technology Use: Scale Development and Cross- Validation 信息技术使用中的思维漫游:规模发展与交叉验证
IF 2.8 4区 管理学 Q2 Business, Management and Accounting Pub Date : 2023-04-27 DOI: 10.1145/3595863.3595868
F. M. Oschinsky, Michael Klesel, Bjoern Niehaves
Because our minds frequently drift away, an investigation into mind wandering while using information technology (IT) is critical. Despite growing interest in mind-wandering episodes in various domains, the discipline of Information Systems (IS) still lacks a validated measurement instrument that can account for the technology-related facets of the phenomenon. Our work addresses this gap and presents the results of a comprehensively developed scale that is specifically designed for IS scenarios. Using existing literature and the results of a pilot study (N = 35), a field study (N = 364), and a cross-validation sample (N = 336), we developed a new instrument that allows mind wandering while using technology to be measured either as a state (MWS) or as a trait with two subtypes (MWT-D: deliberate, and MWT-S: spontaneous). Whereas MWS captures a momentary mental state or a sequence of mental states that arise relatively freely while using technology in a given moment, MWT-D and MWT-S capture either intentional or unintentional, internally focused thoughts in technology-related settings in everyday life. Our scale is well suited to support future research to investigate the effects of mind wandering in technology-related settings and to study its implications for IS-relevant dependent variables, such as task performance and creativity.
由于我们的思维经常走神,因此对使用信息技术(IT)时的思维走神进行调查至关重要。尽管在各个领域对走神事件的兴趣日益浓厚,但信息系统学科(IS)仍然缺乏一种有效的测量工具,可以解释这种现象与技术相关的方面。我们的工作解决了这一差距,并展示了专门为is场景设计的综合开发量表的结果。利用现有文献和一项初步研究(N = 35)、一项实地研究(N = 364)和一个交叉验证样本(N = 336)的结果,我们开发了一种新的仪器,可以在使用技术时将走神作为一种状态(MWS)或两种亚型(MWT-D:故意的,MWT-S:自发的)的特征进行测量。MWS捕捉的是在特定时刻使用技术时产生的瞬间心理状态或一系列相对自由的心理状态,而MWT-D和MWT-S捕捉的是在日常生活中与技术相关的环境中有意或无意的、内部集中的思想。我们的量表非常适合支持未来的研究,以调查在与技术相关的环境中走神的影响,并研究其对is相关的因变量(如任务表现和创造力)的影响。
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引用次数: 0
Revisiting Digital Divide: Teaching and Research Considerations 重新审视数字鸿沟:教学与研究思考
IF 2.8 4区 管理学 Q2 Business, Management and Accounting Pub Date : 2023-04-27 DOI: 10.1145/3595863.3595865
X. Deng
In this editorial, I hope to start the conversation on the deepening digital divide that persists in disadvantaged communities and call upon us as information systems (IS) educators and researchers to create actionable knowledge and solutions to close the gap in the information and communications technology (ICT) access, use, and skills.
在这篇社论中,我希望就持续存在于弱势社区的日益加深的数字鸿沟展开对话,并呼吁我们这些信息系统教育者和研究人员创造可操作的知识和解决方案,以缩小信息通信技术(ICT)获取、使用和技能方面的差距。
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引用次数: 2
How to Compensate After a Data Breach? 数据泄露后如何赔偿?
IF 2.8 4区 管理学 Q2 Business, Management and Accounting Pub Date : 2023-02-07 DOI: 10.1145/3583581.3583588
Zareef A. Mohammed, G. Tejay
Data breach recovery is often likened to service failure recovery. Like service failure recovery, compensation is a major factor toward data breach recovery. However, compensation involves different types, which may have varying effects on data breach recovery. This study investigates the effect of compensation types on customer's repatronage intentions to organizations that have suffered a data breach. Three compensation types were identified in this study: monetary, service, and psychological compensation. The findings of this study indicate that only service and psychological compensation have a significant effect on customers' perceptions of being treated fairly by the organization following a data breach. Furthermore, service compensation impacts the trust a customer regains in the company. Monetary compensation did not play a statistically significant role in the data breach recovery process. In turn, both perceived fairness and regained trust influences customer repatronage intentions. This study contributes to the information privacy field by identifying the types of compensation that are impactful to re-engage individuals who suffered PII related data breach.
数据泄露恢复通常被比作服务故障恢复。与服务故障恢复一样,赔偿也是数据泄露恢复的主要因素。然而,赔偿涉及不同的类型,这可能对数据泄露恢复产生不同的影响。本研究调查了补偿类型对遭受数据泄露的组织的客户再光顾意图的影响。本研究确定了三种补偿类型:货币补偿、服务补偿和心理补偿。本研究的结果表明,只有服务和心理补偿对客户在数据泄露后被组织公平对待的看法有显著影响。此外,服务报酬会影响顾客对公司的信任。货币赔偿在数据泄露恢复过程中没有起到统计上显著的作用。反过来,感知到的公平和重新获得的信任都会影响顾客的再光顾意愿。本研究对信息隐私领域做出了贡献,确定了对重新吸引遭受PII相关数据泄露的个人有影响的补偿类型。
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引用次数: 0
Limited Effectiveness of IT/IS Investments in an Emerging Economy 新兴经济体中信息技术/信息系统投资的有限有效性
IF 2.8 4区 管理学 Q2 Business, Management and Accounting Pub Date : 2023-02-07 DOI: 10.1145/3583581.3583587
Rahul Thakurta, S. G. Deb
The business value of investments in information technology/information system (IT/IS) has been the subject of active research over several decades. Even though a plethora of similar studies analyzing the impact of promised IT/IS investments on firm performance exists, the results, largely inconclusive, mostly concentrate on the developed countries. In this backdrop, and with an expected manifold rise in IT/IS investments in India in the coming years, an assessment of the relationship between investments and firm performance can be noteworthy. The study explores this important issue by analyzing the impact of IT/IS investments on the firm's performance in India based on data of around 6500 IT/IS investments during 2000-2016. We deploy a series of univariate and multivariate analyses and complement those with several robustness tests. Our principal findings indicate that IT/IS investments on the average in India have been mostly unsuccessful in impacting firm performance positively, in line with "productivity paradox" phenomenon previously documented in the U.S. and other markets. We substantiate our principal results using several robustness tests. We offer several possible explanations of our results spanning across both IS as well as finance literature and discuss the implications of future investment prospects for firms. The results highlight the need for adoption of caution by firms operating in emerging economies like India while considering future IT/IS investment decisions. These suggestions are likely to serve as a good reference point in other emerging economies as well.
几十年来,信息技术/信息系统(IT/IS)投资的商业价值一直是活跃研究的主题。尽管存在大量类似的研究,分析承诺的信息技术/信息系统投资对公司业绩的影响,但结果大多不确定,主要集中在发达国家。在这种背景下,随着未来几年印度IT/IS投资的预期大幅增长,对投资与公司业绩之间关系的评估可能值得注意。该研究通过分析IT/IS投资对印度公司业绩的影响来探讨这一重要问题,该数据基于2000-2016年期间约6500个IT/IS投资的数据。我们部署了一系列的单变量和多变量分析,并补充了几个稳健性测试。我们的主要发现表明,平均而言,印度的IT/IS投资在积极影响公司绩效方面大多不成功,这与之前在美国和其他市场记录的“生产率悖论”现象一致。我们用几个稳健性测试证实了我们的主要结果。我们提供了跨越IS和金融文献的结果的几种可能的解释,并讨论了未来投资前景对公司的影响。研究结果强调,在印度等新兴经济体运营的公司在考虑未来IT/IS投资决策时,需要谨慎行事。这些建议可能也会成为其他新兴经济体的良好参考点。
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引用次数: 0
Is this a Gender Issue? 这是性别问题吗?
IF 2.8 4区 管理学 Q2 Business, Management and Accounting Pub Date : 2023-02-07 DOI: 10.1145/3583581.3583583
K. D. Joshi
This editorial's purpose is twofold. First, I urge the authors who submit Gender and IT manuscripts to The DATA BASE for Advances in Information Systems to be mindful of the lessons shared in this editorial. My hope is that these lessons from my unpublished manuscript would encourage junior scholars who study Gender and IT to persevere and not become discouraged by multiple rejections. Second, I call on fellow IS scholars to submit opinion pieces to this journal where they share lessons learned from their unpublished manuscripts.
这篇社论的目的是双重的。首先,我敦促向“信息系统进步数据库”提交性别与信息技术稿件的作者牢记这篇社论所分享的经验教训。我希望这些从我未发表的手稿中得到的教训能鼓励研究性别和信息技术的初级学者坚持下去,不要因为多次被拒而气馁。其次,我呼吁其他IS学者向本刊提交观点文章,分享他们从未发表的手稿中吸取的教训。
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引用次数: 0
Examining the Low- Resolution Electromagnetic Tomography Technique for EEG Brain Mapping 低分辨率电磁断层成像技术在脑电图脑成像中的应用研究
IF 2.8 4区 管理学 Q2 Business, Management and Accounting Pub Date : 2023-02-07 DOI: 10.1145/3583581.3583586
G. Tejay, Zareef A. Mohammed
NeuroIS presents a new opportunity for information systems research. Often used neuroscience techniques include brain mapping with the functional magnetic resonance imaging (fMRI) device or eventrelated potential time-domain studies with the electroencephalogram (EEG). The critics of EEG consider the poor spatial resolution as justification for EEG's inadequacy to brain mapping studies. However, the low-resolution electromagnetic tomography (LORETA) technique provides strong estimation parameters allowing EEG to perform brain mapping. This paper presents EEG (with lower number of channels) and LORETA techniques as an effective approach for exploratory investigation specially when researchers are constrained with lack of resources (specially at significantly lower costs). We demonstrate the effectiveness of EEG using sLORETA with respect to fMRI as proof-of-concept approach to study IS phenomenon. The results of such studies can serve as a preliminary step for further analysis with the use of more sophisticated neuroscience devices. This can enhance IS research by taking advantage of both high temporal and spatial resolution leading to reduced estimation errors of neural activity and stronger basis for correlating neural activity and specific tasks. We also present a set of guidelines for using the LORETA family of techniques in IS research.
NeuroIS为信息系统研究提供了新的机遇。常用的神经科学技术包括使用功能磁共振成像(fMRI)设备进行脑成像或使用脑电图(EEG)进行事件相关电位时域研究。脑电图的批评者认为脑电图的空间分辨率差是脑电图在脑图研究中不足的理由。然而,低分辨率电磁断层扫描(LORETA)技术提供了强大的估计参数,允许脑电图进行脑映射。本文介绍了EEG(较少通道数)和LORETA技术作为探索性调查的有效方法,特别是当研究人员受到资源缺乏的限制时(特别是在显著降低成本的情况下)。我们证明脑电图使用sLORETA相对于fMRI的有效性,作为研究IS现象的概念验证方法。这些研究的结果可以作为使用更复杂的神经科学设备进行进一步分析的初步步骤。这可以利用高时间和空间分辨率降低神经活动的估计误差,增强神经活动与特定任务之间的关联基础,从而加强IS研究。我们还提出了一套在IS研究中使用LORETA系列技术的指导方针。
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引用次数: 1
Exploring Teams' Temporal Factors for Determining Process Tailoring that Promotes the Evolution of Agilebased Software Development 探索团队决定过程裁剪的时间因素,以促进基于敏捷的软件开发的发展
IF 2.8 4区 管理学 Q2 Business, Management and Accounting Pub Date : 2023-02-07 DOI: 10.1145/3583581.3583585
Chung-Yang Chen, Jung-Chieh Lee
In contemporary software development, software process tailoring (SPT) refers to the continual planning and adjustment of the development process, which evolves to better accommodate dynamics and meet customer needs. SPT is a critical teamwork involving the differences in time-related perceptions among team members when tailoring to adjust and refine the development. This is particularly true in agile-based projects that promote iterative development over shorter cycle times for early release; thus, temporality is critical to efficiently and effectively determine a process solution for the next iteration of time-bound development. In this regard, this study theorizes a temporal model to explore how teams' temporal leadership, temporal reflexivity and shared temporal cognitions (STC) collectively determine SPT performance in agile environments. Based on an empirical examination, we suggest facilitating the role of temporal leadership in agile development, as the results demonstrate that it not only directly increases SPT performance but also stimulates both temporal reflexivity and STC in their collateral influences on effectual development planning. Notably, the results also show that team reflexivity does not exert the same favorable effect in SPT as in the distributed team environment. Theoretical implications are considered, and practical applications of the findings are provided.
在当代软件开发中,软件过程裁剪(SPT)指的是对开发过程的持续计划和调整,它的发展是为了更好地适应动态并满足客户需求。SPT是一种关键的团队合作,涉及团队成员在调整和细化开发时与时间相关的感知差异。这在基于敏捷的项目中尤其正确,这些项目在较短的周期时间内促进迭代开发,以便尽早发布;因此,对于为有时间限制的开发的下一个迭代有效地确定过程解决方案,时间性是至关重要的。为此,本研究建立了一个时间模型,探讨团队的时间领导力、时间反身性和共享时间认知(STC)如何共同决定敏捷环境下的SPT绩效。基于实证研究,我们建议促进时间领导在敏捷开发中的作用,因为结果表明,它不仅直接提高了SPT绩效,而且还刺激了时间反身性和STC对有效开发规划的附带影响。值得注意的是,研究结果还表明,团队反身性在SPT中并不像在分布式团队环境中那样发挥同样有利的作用。考虑了理论意义,并提供了研究结果的实际应用。
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引用次数: 2
The Relevance of SourceForge Data in the Age of GitHub SourceForge数据在GitHub时代的相关性
IF 2.8 4区 管理学 Q2 Business, Management and Accounting Pub Date : 2022-11-15 DOI: 10.1145/3571823.3571830
Mohammad AlMarzouq, Abdullatif Alzaidan, Jehad Al Dallal
GitHub's current prominence over SourceForge among Open Source Software (OSS) developers calls into question the continued relevance of SourceForge data, as well as the external validity and relevance of studies that investigate OSS theories using SourceForge data. In this paper, we investigate the continued relevance of SourceForge data and propose that using SourceForge or GitHub data is not an either/or proposition but rather two parts of a bigger picture. Echoing the call in the IS literature to contextualize theories, we highlight a number of significantly different contextual factors apparent in the two data sources and argue that data from both GitHub and SourceForge may be leveraged in comparative and replication studies to arrive at richer OSS theories. To enable engagement in cross-context comparative studies and the replication of OSS studies in multiple contexts, we suggest that the broader IS community should embrace a culture of open research to increase the transparency, replicability, and rigorousness of IS research.
GitHub目前在开源软件(OSS)开发人员中的突出地位引起了对SourceForge数据持续相关性的质疑,以及使用SourceForge数据调查OSS理论的研究的外部有效性和相关性。在本文中,我们调查了SourceForge数据的持续相关性,并提出使用SourceForge或GitHub数据不是一个非此即彼的命题,而是一个更大图景的两个部分。为了呼应IS文献中对理论语境化的呼吁,我们强调了两个数据源中明显存在的许多显著不同的语境因素,并认为可以利用来自GitHub和SourceForge的数据进行比较和复制研究,以获得更丰富的OSS理论。为了能够参与跨背景比较研究和在多种背景下复制OSS研究,我们建议更广泛的IS社区应该拥抱开放研究的文化,以增加IS研究的透明度、可复制性和严谨性。
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引用次数: 0
Inter-Organizational System Integration 组织间系统集成
IF 2.8 4区 管理学 Q2 Business, Management and Accounting Pub Date : 2022-11-15 DOI: 10.1145/3571823.3571827
Neil Chueh-An Lee, Eric T. G. Wang, V. Grover
Manufacturing firms have increasingly relied on inter-organizational systems (IOS) to facilitate inter-firm transactions and integration with suppliers. However, they frequently face various impediments, such as adversarial behaviours and misalignments, when trying to integrate with IOS (i.e., IOS integration or IT/IS integration). Based on the perspectives of mutual adaptation of technology and organization and socio-technical systems, this study develops two compromise constructs critical for IOS integration: inter-firm process compromise and technology compromise. These two compromise constructs, treated as neutral alignment, are proposed to affect the achievement of higher IOS integration. Based on 146 matched-pair samples, the findings demonstrate the importance of technology and inter-firm process compromises in achieving greater IOS integration, which, in turn, enables higher inter-firm dependence and operational performance. This research provides theoretical and practical implications that contribute to our understanding of the role of compromise in facilitating IOS integration. The implications should serve as an important basis for future research in examining IOS integration.
制造企业越来越依赖于组织间系统(IOS)来促进企业间的交易和与供应商的整合。然而,他们在尝试与IOS整合时经常面临各种障碍,如对抗行为和错位(即IOS整合或IT/IS整合)。基于技术与组织的相互适应和社会技术系统的视角,本研究提出了两种对IOS整合至关重要的妥协结构:企业间过程妥协和技术妥协。这两个折衷的构念,被视为中性对齐,被提议影响实现更高的IOS整合。基于146个配对样本,研究结果证明了技术和企业间流程妥协在实现更大的IOS集成方面的重要性,这反过来又能提高企业间的依赖性和运营绩效。该研究提供了理论和实践意义,有助于我们理解妥协在促进IOS集成中的作用。这些启示可以作为未来研究IOS整合的重要基础。
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引用次数: 1
The Interplay of Trust and Subjective Norms in Telemedicine Adoption by a Minority Community at Einstein Medical Center Philadelphia 信任与主观规范在费城爱因斯坦医疗中心少数族裔社区远程医疗采用中的相互作用
IF 2.8 4区 管理学 Q2 Business, Management and Accounting Pub Date : 2022-11-15 DOI: 10.1145/3571823.3571828
Diane C. Lee, D. Gefen
Telemedicine is not released into a social vacuum. In some communities - such as the underserved, low income, mostly minority community served by Einstein Medical Center Philadelphia (EMCP) - the social context presents the medical center with unique challenges centered on a strong community sense of historical discrimination. That context is manifested in people being less inclined to trust symbols of external authority and in their strong reliance on subjective norms. Analyzing 540 survey responses by EMCP emergency department (ED) patients shows that trust in the EMCP portal was the strongest predictor of its acceptance. Being an African American had no effect on portal acceptance compared to others in the community. Importantly, there was a negative interaction effect of subjective norms and trust on portal acceptance - meaning that increasing this trust can reduce the importance of subjective norms or, alternatively, that lower subjective norms may increase the importance of trust in determining acceptance. This moderation may have very practical implications for EMCP because, while it might be challenging for EMCP to change long established subjective norms, it is within their power to increase trust in the portal. Theoretical and practical implications are discussed.
远程医疗并没有进入社会真空。在一些社区,例如费城爱因斯坦医疗中心(EMCP)服务的服务不足、低收入、主要是少数民族的社区,社会背景给医疗中心带来了独特的挑战,这些挑战集中在强烈的社区历史歧视意识上。这种情况表现在人们不太倾向于信任外部权威的象征,而强烈依赖主观规范。对540名EMCP急诊科(ED)患者的问卷调查结果分析表明,对EMCP门户网站的信任是其接受程度的最强预测因子。与社区中的其他人相比,作为非洲裔美国人对门户网站的接受度没有影响。重要的是,主观规范和信任对门户接受度存在负交互作用——这意味着增加这种信任可以降低主观规范的重要性,或者,较低的主观规范可能会增加信任在决定接受度方面的重要性。这种适度可能对EMCP有非常实际的影响,因为虽然EMCP改变长期建立的主观规范可能具有挑战性,但增加门户中的信任是他们的能力范围。讨论了理论和实践意义。
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引用次数: 0
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