Pub Date : 2022-11-28DOI: 10.1080/10570314.2022.2138526
A. Garcia
Sending help when needed is a central role for emergency service call takers, but providing help during the call is also an important part of the job. The “care work” call takers do may assist callers with physical and emotional safety and enhance their resilience as they deal with ongoing emergencies prior to the arrival of the police. This conversational analytic study of a collection of 24 emergency telephone calls reveals the interactional techniques the call takers use to accomplish care work and shows how they integrate care work into their communication within the call.
{"title":"Doing “Care Work” in Emergency Service Calls","authors":"A. Garcia","doi":"10.1080/10570314.2022.2138526","DOIUrl":"https://doi.org/10.1080/10570314.2022.2138526","url":null,"abstract":"Sending help when needed is a central role for emergency service call takers, but providing help during the call is also an important part of the job. The “care work” call takers do may assist callers with physical and emotional safety and enhance their resilience as they deal with ongoing emergencies prior to the arrival of the police. This conversational analytic study of a collection of 24 emergency telephone calls reveals the interactional techniques the call takers use to accomplish care work and shows how they integrate care work into their communication within the call.","PeriodicalId":46926,"journal":{"name":"WESTERN JOURNAL OF COMMUNICATION","volume":"87 1","pages":"626 - 646"},"PeriodicalIF":1.1,"publicationDate":"2022-11-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46641738","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-11-28DOI: 10.1080/10570314.2022.2146462
Rebecca (Riva) Tukachinsky Forster, Dana E. Mastro, Marko Dragojevic
Media depictions of interactions between members of different ethnic/racial groups can have either constructive or detrimental social impact depending on the characteristics of these representations. To advance understanding of these interracial dynamics, the linguistic characteristics of interracial interactions in scripted primetime television shows were examined. Human and computer-assisted analysis of 548 interactions involving 578 characters revealed a relatively egalitarian pattern of representation of interracial interactions. Furthermore, in line with communication accommodation theory, characters generally matched each other’s language use (i.e., converged) during interracial interactions.
{"title":"Linguistic Characteristics of Interracial Interactions on Primetime TV: A Quantitative Content Analysis","authors":"Rebecca (Riva) Tukachinsky Forster, Dana E. Mastro, Marko Dragojevic","doi":"10.1080/10570314.2022.2146462","DOIUrl":"https://doi.org/10.1080/10570314.2022.2146462","url":null,"abstract":"Media depictions of interactions between members of different ethnic/racial groups can have either constructive or detrimental social impact depending on the characteristics of these representations. To advance understanding of these interracial dynamics, the linguistic characteristics of interracial interactions in scripted primetime television shows were examined. Human and computer-assisted analysis of 548 interactions involving 578 characters revealed a relatively egalitarian pattern of representation of interracial interactions. Furthermore, in line with communication accommodation theory, characters generally matched each other’s language use (i.e., converged) during interracial interactions.","PeriodicalId":46926,"journal":{"name":"WESTERN JOURNAL OF COMMUNICATION","volume":"87 1","pages":"751 - 775"},"PeriodicalIF":1.1,"publicationDate":"2022-11-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45012735","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-11-19DOI: 10.1080/10570314.2022.2146461
Braidyn S. Lazenby
{"title":"From the Heart: A Qualitative Analysis of Tensions from Traumatic Cardiac Event Survivor Narratives","authors":"Braidyn S. Lazenby","doi":"10.1080/10570314.2022.2146461","DOIUrl":"https://doi.org/10.1080/10570314.2022.2146461","url":null,"abstract":"","PeriodicalId":46926,"journal":{"name":"WESTERN JOURNAL OF COMMUNICATION","volume":" ","pages":""},"PeriodicalIF":1.1,"publicationDate":"2022-11-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44891077","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-11-18DOI: 10.1080/10570314.2022.2146460
Curry Chandler
This article examines how appeals to the urbanist legacy of Jane Jacobs were deployed by both supporters and opponents of a proposed smart city development in Toronto. The analysis indicates how these contrasting allusions to Jacobs’ urban ideals were facilitated by a longstanding ideological fluidity in Jacobs’ writings and an enthymematic exploitation of ambiguities around the interpretation of her ideas. I argue that the enthymematic status of Jacobsian concepts provides a productive ambiguity and strategic rhetorical resource for problematizing hegemonic planning agendas that are presented as post-political.
{"title":"Jane Jacobs’ Smart-Home Enthymemes: Ambiguous Urban Appeals in Google’s Toronto Smart City","authors":"Curry Chandler","doi":"10.1080/10570314.2022.2146460","DOIUrl":"https://doi.org/10.1080/10570314.2022.2146460","url":null,"abstract":"This article examines how appeals to the urbanist legacy of Jane Jacobs were deployed by both supporters and opponents of a proposed smart city development in Toronto. The analysis indicates how these contrasting allusions to Jacobs’ urban ideals were facilitated by a longstanding ideological fluidity in Jacobs’ writings and an enthymematic exploitation of ambiguities around the interpretation of her ideas. I argue that the enthymematic status of Jacobsian concepts provides a productive ambiguity and strategic rhetorical resource for problematizing hegemonic planning agendas that are presented as post-political.","PeriodicalId":46926,"journal":{"name":"WESTERN JOURNAL OF COMMUNICATION","volume":"87 1","pages":"706 - 726"},"PeriodicalIF":1.1,"publicationDate":"2022-11-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45954115","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-11-17DOI: 10.1080/10570314.2022.2138525
J. Crowley, Jennifer A. Jackl
Guided by the theory of communication privacy management, this study examines recipients’ communicative and relational responses to disclosures of transgender identity. Participants (N = 207) completed an online survey and reported on a time they learned about a close other’s transgender identity. Results indicated that perceived disclosure strategy influenced recipients’ supportive communication, avoidance, aggression, and relational distancing. Recipients’ feelings of sympathy and anger moderated the effects of disclosure strategies on recipient responses. A general pattern emerged, suggesting the effects of disclosure strategies on recipient responses are amplified at low levels of sympathy and high levels of anger.
{"title":"Taking a Closer Look at Disclosure Recipients: How Disclosure Strategy and Emotion Influence Communicative and Relational Responses to Disclosures of Transgender Identity","authors":"J. Crowley, Jennifer A. Jackl","doi":"10.1080/10570314.2022.2138525","DOIUrl":"https://doi.org/10.1080/10570314.2022.2138525","url":null,"abstract":"Guided by the theory of communication privacy management, this study examines recipients’ communicative and relational responses to disclosures of transgender identity. Participants (N = 207) completed an online survey and reported on a time they learned about a close other’s transgender identity. Results indicated that perceived disclosure strategy influenced recipients’ supportive communication, avoidance, aggression, and relational distancing. Recipients’ feelings of sympathy and anger moderated the effects of disclosure strategies on recipient responses. A general pattern emerged, suggesting the effects of disclosure strategies on recipient responses are amplified at low levels of sympathy and high levels of anger.","PeriodicalId":46926,"journal":{"name":"WESTERN JOURNAL OF COMMUNICATION","volume":"87 1","pages":"601 - 625"},"PeriodicalIF":1.1,"publicationDate":"2022-11-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48372316","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-11-16DOI: 10.1080/10570314.2022.2142918
S. Pang, Jennifer A. Samp
Bantering can serve as an important strategy for relationship management. Guided by Multiple Goals Theory (MGT), politeness, and relational power, this study examines banter as a playful means to signal the desire for a possible relationship and/or to reinforce a sense of self. Specifically, this study examines responses to banter during initial interactions after an affiliative tease. A total of 623 participants read two hypothetical interactions involving a banter and/or a non-banter response. Respondents then completed measures about their affiliative responses, facework intentions, perceived similarity, power, and communication satisfaction. Results indicated banter was a significant influencer on affiliative responses and less facework management. Perceived similarity mediated the relationship of perceived power and communication outcomes in the context of banter. Results provided support for Multiple Goals Theory for initial interactions. Future research on banter as a communication strategy is discussed.
{"title":"Goals, Power and Similarity: Responses to Banter in Initial Interactions","authors":"S. Pang, Jennifer A. Samp","doi":"10.1080/10570314.2022.2142918","DOIUrl":"https://doi.org/10.1080/10570314.2022.2142918","url":null,"abstract":"Bantering can serve as an important strategy for relationship management. Guided by Multiple Goals Theory (MGT), politeness, and relational power, this study examines banter as a playful means to signal the desire for a possible relationship and/or to reinforce a sense of self. Specifically, this study examines responses to banter during initial interactions after an affiliative tease. A total of 623 participants read two hypothetical interactions involving a banter and/or a non-banter response. Respondents then completed measures about their affiliative responses, facework intentions, perceived similarity, power, and communication satisfaction. Results indicated banter was a significant influencer on affiliative responses and less facework management. Perceived similarity mediated the relationship of perceived power and communication outcomes in the context of banter. Results provided support for Multiple Goals Theory for initial interactions. Future research on banter as a communication strategy is discussed.","PeriodicalId":46926,"journal":{"name":"WESTERN JOURNAL OF COMMUNICATION","volume":"87 1","pages":"370 - 391"},"PeriodicalIF":1.1,"publicationDate":"2022-11-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47858756","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-11-14DOI: 10.1080/10570314.2022.2135386
Ioana A. Cionea, Britney N. Gilmore, Anthony T. Machette, P. Kavya
This study (N = 788) investigated experimentally how students respond to critical instructor feedback by manipulating teaching assistant (TA) cultural background and experience, and feedback wording and detail. Open-ended responses were also elicited to learn about students’ reactions to such feedback. Results indicated that instructor competence and trustworthiness differed based on TA background, experience, and feedback wording. Instructor goodwill differed based on feedback wording and detail. Finally, feedback wording lowered students’ self-efficacy and increased students’ negative affect when worded negatively vs. affirmatively. Open-ended data revealed students respond to critical feedback by implementing it, seeking further clarification but also reacting affectively, or figuring out alternatives.
{"title":"How Students Respond to Critical Feedback from Teaching Assistants: The Effect of Instructor and Feedback Characteristics on Perceptions of Credibility, Efficacy, Affect, and Self-Esteem","authors":"Ioana A. Cionea, Britney N. Gilmore, Anthony T. Machette, P. Kavya","doi":"10.1080/10570314.2022.2135386","DOIUrl":"https://doi.org/10.1080/10570314.2022.2135386","url":null,"abstract":"This study (N = 788) investigated experimentally how students respond to critical instructor feedback by manipulating teaching assistant (TA) cultural background and experience, and feedback wording and detail. Open-ended responses were also elicited to learn about students’ reactions to such feedback. Results indicated that instructor competence and trustworthiness differed based on TA background, experience, and feedback wording. Instructor goodwill differed based on feedback wording and detail. Finally, feedback wording lowered students’ self-efficacy and increased students’ negative affect when worded negatively vs. affirmatively. Open-ended data revealed students respond to critical feedback by implementing it, seeking further clarification but also reacting affectively, or figuring out alternatives.","PeriodicalId":46926,"journal":{"name":"WESTERN JOURNAL OF COMMUNICATION","volume":"87 1","pages":"578 - 600"},"PeriodicalIF":1.1,"publicationDate":"2022-11-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49466445","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-11-14DOI: 10.1080/10570314.2022.2136978
Kelly Adams
As individuals are continually exposed to media involving celebrity couples, how do these couples influence romantic relationship processes? The current study explores perceptions of celebrity couple engagement in relationship conflict and how this might predict the conflict tactics used in adult romantic relationships. Specifically, how celebrity couples’ conflict might predict individuals’ engagement in specific conflict tactics was examined. An exploratory survey was implemented and included several measures of relationship conflict, social comparison, conflict tactics, and several other variables. Results indicated associations between perceptions of celebrity couples’ relational conflict and participants’ reported engagement in certain conflict tactics with their current romantic partner. Social comparison moderated the relationship between perceptions of celebrity couples’ relational conflict and participants’ engagement in conflict. Discussion and future directions are further elaborated.
{"title":"“Do You Go through Tough Times? Of Course. That’s Part of Relationships.” Associations Between Perceptions of Celebrity Couples’ Conflict and Conflict Tactics of Ordinary Couples","authors":"Kelly Adams","doi":"10.1080/10570314.2022.2136978","DOIUrl":"https://doi.org/10.1080/10570314.2022.2136978","url":null,"abstract":"As individuals are continually exposed to media involving celebrity couples, how do these couples influence romantic relationship processes? The current study explores perceptions of celebrity couple engagement in relationship conflict and how this might predict the conflict tactics used in adult romantic relationships. Specifically, how celebrity couples’ conflict might predict individuals’ engagement in specific conflict tactics was examined. An exploratory survey was implemented and included several measures of relationship conflict, social comparison, conflict tactics, and several other variables. Results indicated associations between perceptions of celebrity couples’ relational conflict and participants’ reported engagement in certain conflict tactics with their current romantic partner. Social comparison moderated the relationship between perceptions of celebrity couples’ relational conflict and participants’ engagement in conflict. Discussion and future directions are further elaborated.","PeriodicalId":46926,"journal":{"name":"WESTERN JOURNAL OF COMMUNICATION","volume":"87 1","pages":"681 - 705"},"PeriodicalIF":1.1,"publicationDate":"2022-11-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46853134","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-11-10DOI: 10.1080/10570314.2022.2131464
Zac D. Johnson, Sara LaBelle
The current study explored the relationships between teacher and student-to-student confirmation, academic self-efficacy, and college students’ intention to persist with their education. A cross-sectional mediation analysis of 412 students indicates that confirmation from both teachers and students has a direct relationship to students’ intention to persist. Further, confirmation indirectly relates to intention to persist through academic self-efficacy. The strongest effects were observed for teacher confirmation, though student confirmation still yielded meaningful associations. Overall, the findings indicate that classroom-based interactions, while often overlooked as a potential intervention for persistence and retention, can have a meaningful relationship to students’ intention to persist.
{"title":"College Students’ Intent to Persist with Their Education: The Direct and Indirect Effects of Classroom Confirmation and Academic Self-Efficacy","authors":"Zac D. Johnson, Sara LaBelle","doi":"10.1080/10570314.2022.2131464","DOIUrl":"https://doi.org/10.1080/10570314.2022.2131464","url":null,"abstract":"The current study explored the relationships between teacher and student-to-student confirmation, academic self-efficacy, and college students’ intention to persist with their education. A cross-sectional mediation analysis of 412 students indicates that confirmation from both teachers and students has a direct relationship to students’ intention to persist. Further, confirmation indirectly relates to intention to persist through academic self-efficacy. The strongest effects were observed for teacher confirmation, though student confirmation still yielded meaningful associations. Overall, the findings indicate that classroom-based interactions, while often overlooked as a potential intervention for persistence and retention, can have a meaningful relationship to students’ intention to persist.","PeriodicalId":46926,"journal":{"name":"WESTERN JOURNAL OF COMMUNICATION","volume":"87 1","pages":"451 - 470"},"PeriodicalIF":1.1,"publicationDate":"2022-11-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43052268","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-11-07DOI: 10.1080/10570314.2022.2141072
Maria K. Venetis, Ashleigh N. Shields, Meghana Rawat, Jyoti Seth
Young women in India report that avoidant talk within families hinders their ability to communicate about menstruation, further promoting stigma and limiting knowledge. Participants included 287 college-attending women from one of two colleges in different locations in northern India. Participants completed surveys that were guided by the disclosure decision-making model (DD-MM) and asked about menstruation-related topic avoidance with mothers. Results find that the stigma of being dramatic is a consistent predictor across the two locations but that predictors otherwise differ. Theoretical and practical implications are discussed.
{"title":"Predicting Menstruation-Related Topic Avoidance between Daughters and Mothers in Two Regions of Northern India","authors":"Maria K. Venetis, Ashleigh N. Shields, Meghana Rawat, Jyoti Seth","doi":"10.1080/10570314.2022.2141072","DOIUrl":"https://doi.org/10.1080/10570314.2022.2141072","url":null,"abstract":"Young women in India report that avoidant talk within families hinders their ability to communicate about menstruation, further promoting stigma and limiting knowledge. Participants included 287 college-attending women from one of two colleges in different locations in northern India. Participants completed surveys that were guided by the disclosure decision-making model (DD-MM) and asked about menstruation-related topic avoidance with mothers. Results find that the stigma of being dramatic is a consistent predictor across the two locations but that predictors otherwise differ. Theoretical and practical implications are discussed.","PeriodicalId":46926,"journal":{"name":"WESTERN JOURNAL OF COMMUNICATION","volume":"87 1","pages":"647 - 667"},"PeriodicalIF":1.1,"publicationDate":"2022-11-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48106799","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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