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Mental health matters: individual, organizational and leadership dynamics on employee mental wellness through organizational interventions 心理健康问题:个人、组织和领导力对通过组织干预实现员工心理健康的影响
IF 2.8 Q3 MANAGEMENT Pub Date : 2024-05-31 DOI: 10.1108/ijoa-03-2024-4377
Mita Mehta, Taniya Golani, Abhineet Saxena, Priti Saxena

Purpose

This study aims to discover the complex relationships between individual factors (IF), organizational culture (OC) and leadership styles that impact employee mental health (MH) in the post-pandemic age. Considering the changing nature of the workforce, which has been made worse by the COVID-19 epidemic, the research attempts to clarify the complex interactions between these components.

Design/methodology/approach

This research uses the structural equation modeling (SEM) methodology. The authors collected data from 383 information technology sector employees and used the partial least squares SEM tool to analyze. The SEM analysis models the relationships between IF, OC and organizational leadership (OL), examining how these factors collectively influence employee MH. In addition, the study explores the mediating effects of organizational interventions (OI) to assess the pathways through which these interventions impact the observed relationships.

Findings

OL and OC significantly impact employees’ MH. Also, OI plays a role in mediating variables in fortifying this relationship; one of the viable explanations for this may be that unlike IF, OL and OC are more comprehensive in coverage and influence the overall organization.

Originality/value

The present study suggests the crucial role of OL and the OC in ensuring better employee MH, emphasizing how organizations navigate these transformative shifts, which are critical for realizing their full potential professionally and personally.

目的本研究旨在发现影响后流行病时代员工心理健康(MH)的个人因素(IF)、组织文化(OC)和领导风格之间的复杂关系。考虑到因 COVID-19 疫情而加剧的劳动力性质的变化,本研究试图阐明这些因素之间复杂的相互作用。作者收集了 383 名信息技术部门员工的数据,并使用偏最小二乘法 SEM 工具进行分析。SEM 分析建立了 IF、OC 和组织领导力(OL)之间的关系模型,研究了这些因素如何共同影响员工的 MH。此外,研究还探讨了组织干预(OI)的中介效应,以评估这些干预对观察到的关系产生影响的途径。本研究表明,OL 和 OC 在确保改善员工 MH 方面发挥着关键作用,并强调了组织如何引导这些转型转变,这对于充分发挥员工的职业和个人潜能至关重要。
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引用次数: 0
The silent struggle: a systematic review and bibliometric analysis of workplace ostracism 无声的斗争:关于工作场所排斥现象的系统回顾和文献计量分析
IF 2.8 Q3 MANAGEMENT Pub Date : 2024-05-29 DOI: 10.1108/ijoa-12-2023-4117
Asmita Asmita, Anuja Akhouri, Gurmeet Singh, Mosab I. Tabash

Purpose

The review paper aims to understand the development of workplace ostracism as a field in organizational studies from 2000 to the present. The study provides a comprehensive synthesis of the current state of the domain by exploring its antecedents, consequences, underlying mechanisms and buffering mechanisms.

Design/methodology/approach

The present study analyses 134 published peer-reviewed empirical and non-empirical articles retrieved from the Scopus database. A systematic literature review and bibliometric analyses (using VOS viewer) have been used to gain insights into the development and trends within the field. Bibliometric analyses involved science mapping techniques such as co-citation analysis, co-occurrence of keywords and bibliographic coupling. Combining these three techniques, the study aimed to provide a comprehensive overview of the workplace ostracism research domain's historical, current and future landscape.

Findings

In the present study, through descriptive analyses, the authors uncovered publishing trends, productive journals, countries and industries that contribute to this research field. The systematic review enabled the showcasing of the current landscape of workplace ostracism. The bibliometric analyses shed light on major authors, influential articles, prominent journals and significant keywords in workplace ostracism.

Originality/value

This study enriches the existing literature by offering a comprehensive research framework for workplace ostracism. It goes beyond that by presenting significant bibliographic insights by applying bibliometric analyses. Furthermore, this study identifies and emphasizes future research directions using the theory, characteristics, construct and methodologies framework, aiming to expand the knowledge base and understanding of this topic.

目的本综述论文旨在了解 2000 年至今工作场所排斥现象作为组织研究领域的发展情况。本研究分析了从 Scopus 数据库中检索到的 134 篇已发表的经同行评审的经验性和非经验性文章。通过系统的文献综述和文献计量分析(使用 VOS 浏览器),深入了解了该领域的发展和趋势。文献计量分析涉及科学图谱技术,如共引分析、关键词共现和书目耦合。本研究通过描述性分析,揭示了该研究领域的出版趋势、高产期刊、国家和行业。通过系统性综述,展示了工作场所排斥现象的现状。文献计量分析揭示了工作场所排斥现象中的主要作者、有影响力的文章、著名期刊和重要关键词。此外,它还通过应用文献计量学分析提出了重要的文献见解。此外,本研究还利用理论、特征、结构和方法框架确定并强调了未来的研究方向,旨在扩大知识基础并加深对这一主题的理解。
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引用次数: 0
Impact of technology driven change on individuals’ readiness in higher education: grounded in micro-foundations 技术驱动的变革对个人高等教育就绪程度的影响:立足于微观基础
IF 2.8 Q3 MANAGEMENT Pub Date : 2024-05-17 DOI: 10.1108/ijoa-03-2024-4388
Khalid Samara, Gary Mulholland, Akinseye Olatokunbo Aluko

Purpose

The intricate and unpredictable nature arising in higher education institutions (HEIs) implementing technology-driven change for e-learning environments demands a much closer examination of individuals’ interpretations and interactions as they undergo these changes. Through a micro-foundational lens, this study aims to examine the micro-level inhibitors and supporting factors of individual’s readiness for change by investigating technology-driven change in HEIs.

Design/methodology/approach

A two-phased research design using grounded theory methodology was used to collect and analyse data incorporated within a single-case study in an HEI. Data was collected using semi-structured interviews with 22 participants, followed by a focus group with eight participants centered on factors affecting their readiness for change during technology-driven change in e-learning environments. The data analysis followed an iterative constant comparative approach and its three-phased coding process: open, axial and selective coding.

Findings

This study revealed that staff with little awareness of the organisations expectations towards a technology-driven change or who are poorly communicated with can exhibit higher resistance and lower individual readiness for change. While macro-level factors of organisational structure can contribute to the success or failure of technology-driven change, the fundamental features related to individuals’ readiness for change are integral to understanding the micro-level causal behaviours underlying these macro-level phenomena.

Originality/value

The dominant model of change is often focused on drivers that are centered on examining macro-level constructs rather than individuals who are facing the change. This study presents theories on readiness for change and offers a micro-foundational view to bring new perspectives into the current literature on how individual-level micro-foundations enhance understanding of technological change in HEIs.

目的 高等教育机构(HEIs)在电子学习环境中实施技术驱动的变革时所产生的复杂性和不可预测性,要求对个人在经历这些变革时的解释和互动进行更深入的研究。通过微观基础视角,本研究旨在通过调查高等教育机构中的技术驱动型变革,研究个人变革准备度的微观层面抑制因素和支持因素。通过对 22 名参与者进行半结构化访谈收集数据,然后与 8 名参与者进行焦点小组讨论,讨论在电子学习环境中以技术为驱动的变革过程中影响他们变革准备程度的因素。数据分析采用了迭代恒定比较法及其三阶段编码过程:开放式编码、轴向编码和选择性编码。研究结果这项研究表明,如果员工对组织对技术驱动型变革的期望知之甚少,或者与组织沟通不畅,就会表现出较高的抵触情绪和较低的个人变革准备度。虽然组织结构的宏观因素会导致技术驱动型变革的成败,但与个人的变革准备度有关的基本特征对于理解这些宏观现象背后的微观因果行为是不可或缺的。本研究提出了关于变革准备度的理论,并提供了微观基础观点,为当前关于个人层面的微观基础如何增强对高等院校技术变革的理解的文献带来了新的视角。
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引用次数: 0
Leadership humour style: role of self-disclosure and perceived similarity for employee’s thriving at work and burnout 领导幽默风格:自我披露和感知相似性对员工工作欣欣向荣和职业倦怠的作用
IF 2.8 Q3 MANAGEMENT Pub Date : 2024-05-14 DOI: 10.1108/ijoa-03-2024-4350
Neerja Kashive, Bhavna Raina

Purpose

The purpose of this study is to understand the leadership humour style and the mechanism through which leadership humour style transforms into follower’s workplace positive and negative outcomes such as thriving at work and burnout. It uses comprehensive elaboration theory and relational process theory to explore self-disclosure and perceived similarity as two new constructs to assess their relation to intrapsychic (self-enhancing and self-defeating) and interpersonal (affiliative and aggressive) leader’s humour style, respectively.

Design/methodology/approach

An exploratory qualitative study through semi-structured interviews was conducted with 10 leaders to understand the different aspects of leadership humour and their outcomes. Based on these dimensions, a questionnaire was created and sent to 200 respondents, and 158 responses were received. The empirical analysis of data was done by building structural equation modeling using smart partial least square.

Findings

The empirical study has shown that self-enhancing leadership humour is related to self-disclosure, and both affiliative and aggressive leadership humour styles are related to perceived similarity. When looking at the two critical outcomes of leadership humour, both perceived similarity and self-disclosure were related to social intimacy and thriving at work. The mediation effect showed that self-enhancing humour leads to self-disclosure which increases social intimacy leading to improving thriving at work and aggressive humour leads to norm violation which further leads to burnout.

Originality/value

The study has used the mixed methodology to understand leadership humour and its outcomes by conducting in-depth interviews with leaders and also provides empirical evidence related to leadership humour style by using the survey to collect data from the followers capturing their perceptions. And very critically, it has explored self-disclosure and perceived similarity as two new constructs to see their relation to leadership humour style and positive and negative outcomes at the workplace.

目的 本研究旨在了解领导幽默风格,以及领导幽默风格转化为追随者工作积极和消极结果(如工作欣欣向荣和职业倦怠)的机制。本研究采用综合阐释理论和关系过程理论来探讨自我披露和感知相似性这两个新的构念,以评估它们分别与领导者的心理幽默风格(自我提升型和自我挫败型)和人际幽默风格(附属型和攻击型)之间的关系。 设计/方法/途径 通过对 10 名领导者进行半结构式访谈,对他们进行了一项探索性定性研究,以了解领导幽默的不同方面及其结果。根据这些方面,我们制作了一份调查问卷,并发送给 200 名受访者,共收到 158 份回复。实证研究表明,自我提升型领导幽默与自我披露有关,附属型和攻击型领导幽默风格与感知相似性有关。从领导幽默的两个关键结果来看,感知到的相似性和自我披露都与社会亲密性和工作兴旺发达有关。中介效应表明,自我提升型幽默会导致自我披露,而自我披露会增加社会亲密感,从而改善工作中的欣欣向荣,而攻击型幽默则会导致违反规范,从而进一步导致职业倦怠。 原创性/价值 本研究采用了混合方法,通过对领导者进行深入访谈来了解领导幽默及其结果,并通过调查问卷收集追随者的感知数据,提供了与领导幽默风格相关的经验证据。非常关键的是,该研究探讨了自我披露和感知相似性这两个新的概念,以了解它们与领导幽默风格以及工作场所正负结果之间的关系。
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引用次数: 0
Outnumbered and outranked: a macrostructural snapshot of gendered inequalities in higher academia in Jordan 寡不敌众,排名靠后:约旦高等学术界性别不平等的宏观结构缩影
IF 2.8 Q3 MANAGEMENT Pub Date : 2024-05-13 DOI: 10.1108/ijoa-09-2023-3953
Christina Zacharia Hawatmeh, Iman Abu Hashish, Rawand Rami Alazzeh

Purpose

This article aims to illuminate the gendered organisational structure of higher education in Jordan by collecting and analysing a national-level snapshot of the current distribution of women and men in leadership positions and academic ranks across Jordanian universities to pinpoint inequalities in specific levels and fields.

Design/methodology/approach

Grounded in gendered organisational theory, this study presents a snapshot of the gender composition of 10 public and 14 private universities in Jordan. The snapshot, collected in September 2022 from these universities’ websites, examines counts of male and female administrative leaders as well as academic staff across all ranks for all faculties in both STEM and liberal arts fields.

Findings

The distribution of women and men in leadership positions in universities across Jordan is highly unequal, with men outnumbering women in the uppermost positions by nearly 10:1. This gap decreases as the rank of positions decreases, indicative of a highly gendered organisational structure, with only three to four fields approaching gender parity.

Research limitations/implications

This paper offers a comprehensive and detailed quantitative foundation for researchers to investigate the underlying social, cultural, legal, political and economic factors perpetuating gender inequality in academia in Jordan and in comparative studies.

Practical implications

This study is relevant for targeting policies for advancing sustainable development goals, specifically 5.5, which aim at women’s full and effective participation and equal opportunities for leadership at all levels of decision-making.

Originality/value

This study provides the most detailed and extensive macro-level analysis of the gender composition of universities in Jordan.

目的 本文旨在通过收集和分析约旦各大学目前领导职位和学术职级的男女分布情况的国家级快照,来揭示约旦高等教育的性别化组织结构,从而指出特定级别和领域的不平等现象。该快照于 2022 年 9 月从这些大学的网站上收集,研究了所有院系在科学、技术、工程、数学和文科领域的所有级别的男女行政领导和学术人员的人数。研究结果约旦各大学领导岗位的男女分布极不平等,在最高级别的岗位上,男性人数比女性多近 10:1。这一差距随着职位级别的降低而缩小,表明组织结构中存在高度性别化的现象,只有三到四个领域接近性别均等。研究局限性/启示本文为研究人员提供了一个全面而详细的定量基础,有助于他们调查造成约旦学术界和比较研究中性别不平等现象长期存在的潜在社会、文化、法律、政治和经济因素。实践意义本研究对于制定推进可持续发展目标的政策具有现实意义,特别是第 5.5 项目标,该目标旨在让妇女充分、有效地参与各级决策并享有平等的领导机会。
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引用次数: 0
To be or not to be mindful at work. Analysis of the effects on psychological strain and job satisfaction 工作中要不要用心?对心理压力和工作满意度的影响分析
IF 2.8 Q3 MANAGEMENT Pub Date : 2024-05-13 DOI: 10.1108/ijoa-01-2024-4167
Hannah Lohrmann, Henning Tirrel

Purpose

This study aims to uncover the theoretical role and the effects of mindfulness on psychological strain as well as job satisfaction among young German employees. The study took place during the COVID-19 pandemic, which was a stressful time for German employees. Thus, the role of mindfulness should be explained.

Design/methodology/approach

A sample of 198 participants was used for analysing the relationships by applying partial least squares structural equal modelling.

Findings

This study highlights that, in the working context, mindfulness was statistically significantly and negatively related to psychological strain (ß = −0.498, p < 0.000) and positively as well as statistically significantly related to job satisfaction (ß = 0.263, p < 0.000). Furthermore, psychological strain is negatively but statistically significant related to job satisfaction (ß = −0.207, p < 0.017). Additionally, psychological strain mediates the relationship between mindfulness and job satisfaction positively and significantly (ß = 0.103, p < 0.026).

Originality/value

This study contributes by firstly setting up a conceptual model that explicitly uncovers the paramount importance of mindfulness at work in relation to job satisfaction. Moreover, the authors contribute by highlighting that psychological strain is negatively affected by mindfulness. To the best of the authors knowledge, this is the first study examining this interplay and setting up a new conceptual model.

目的 本研究旨在揭示正念对德国年轻员工心理压力和工作满意度的理论作用和影响。这项研究是在 COVID-19 大流行期间进行的,当时德国员工的压力很大。研究结果本研究强调,在工作环境中,正念与心理压力(ß = -0.498,p <0.000)有显著的统计学负相关,与工作满意度(ß = 0.263,p <0.000)有显著的统计学正相关。此外,心理压力与工作满意度呈负相关(ß = -0.207,p < 0.017),但在统计学上有显著性。此外,心理压力在正念与工作满意度之间起到了积极而显著的中介作用(ß = 0.103,p <0.026)。 原创性/价值 本研究的贡献在于,首先建立了一个概念模型,明确揭示了正念在工作中对工作满意度的重要性。此外,作者还强调了正念会对心理压力产生负面影响。据作者所知,这是第一项考察这种相互作用并建立新概念模型的研究。
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引用次数: 0
Routine dynamics and sociomateriality: insights into technological artifacts and their roles 常规动力与社会物质性:对技术人工制品及其作用的见解
IF 2.8 Q3 MANAGEMENT Pub Date : 2024-05-07 DOI: 10.1108/ijoa-09-2023-3970
Júlio César da Costa Júnior, Leandro da Silva Nascimento, Magda Vanessa Souza da Silva, Taciana de Barros Jerônimo

Purpose

This paper aims to discuss artifacts and how they influence the performative scheme of the routine and human agency. Artifacts emerge from a heterogeneous network of technical and social elements, which implies assuming that they strongly influence the performance of a routine and the organizing.

Design/methodology/approach

This essay starts from an established theoretical framework to develop reflections and propose that the artifacts entangle part of organizational knowledge and that the artifact's role is structured by their enactment in performing a routine, which gives them meaning and a sense of purpose.

Findings

The propositions contribute to theoretical and empirical advances by offering new insights for analysing the role of artifacts in routine dynamics. The main arguments presented are about (i) the existence of a potential role and a performed role for artifacts, (ii) that the artifacts' role evolves from knowledge and know-how embedded in routines and their actants and (iii) that artifacts are connected through networks of routines, and they embed a vast repertoire of knowledge and expertise.

Originality/value

Also, it proposes a fruitful research agenda based on the main reflections. Finally, the thoughts presented open a pandora's box to reflect on the intertwining between human and artifacts, not just in organizing but also in everyday social life.

本文旨在讨论人工制品及其如何影响例行工作的执行计划和人的能动性。人工制品产生于技术和社会元素的异质网络,这意味着假定人工制品对例行公事的执行和组织有很大影响。本文从既定的理论框架出发进行反思,并提出人工制品包含组织知识的一部分,而人工制品的作用是由它们在执行例行公事时的行为决定的,这赋予了它们意义和目的感。研究结果这些命题为分析人工制品在例行公事动态中的作用提供了新的见解,从而推动了理论和经验的进步。提出的主要论点涉及:(i) 人工制品存在潜在作用和已发挥的作用;(ii) 人工制品的作用是由常规及其行为者所蕴含的知识和诀窍演变而来的;(iii) 人工制品通过常规网络连接在一起,它们蕴含着大量的知识和专业技能。最后,所提出的想法打开了一个潘多拉盒子,让我们思考人与人工制品之间的交织,不仅是在组织过程中,而且在日常社会生活中。
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引用次数: 0
Two decades of learning agility and an integrated framework: a review of literature and bibliometric analysis 二十年的学习敏捷性和综合框架:文献综述和文献计量分析
IF 2.8 Q3 MANAGEMENT Pub Date : 2024-05-03 DOI: 10.1108/ijoa-08-2023-3932
Lagna Nayak, Pooja Malik

Purpose

Due to the extremely complicated and unpredictable outside world, using and unlocking the potential of learning agility (LA) has become a key part of making businesses more competitive, and there is a lot of new research being produced on this topic very quickly. Thus, this study aims to carry out a bibliometric analysis to systematically analyse the existing literature on LA and propose an integrated framework depicting various predictors, mediators and outcome variables covered in the LA research. Moreover, this study lays out a rich and detailed agenda for future research and enhances understanding of LA by suggesting future research questions.

Design/methodology/approach

This study applied bibliometric analysis using the Scopus database. This study applied bibliometric analysis and cluster analysis to examine the contributions of research constituents (authors, institutions, countries and journals) and their structural and thematic relationships (co-citation network and thematic trends). The most important insights were used to propose an integrated conceptual model.

Findings

Based on the results of the performance analysis, this study discovered that the USA is the most productive country in this research field, followed by Belgium, Australia, Korea and India. In addition, the findings highlight the most prominent journals, authors and countries contributing to LA, document citations and theories contributing to the field of LA. This study identifies four emerging future research themes (clarity of construct, identification of variables to be studied with LA, strategies enhancing LA and context of study) and proposes subsequent research questions using science mapping analysis.

Practical implications

A review of existing literature on LA provides a clear understanding of the current and future state of research on this topic. And, from a practical standpoint, this study highlights emergent clusters that will help practitioners build LA as a tactical reaction to the current volatile, uncertain, complex and ambiguous environment.

Originality/value

This study is relevant as it aims to systematically review articles on LA and proposes an integrated conceptual framework based on existing literature that will serve as a guide for existing and future research in this area.

目的由于外部世界极其复杂和不可预测,利用和释放学习敏捷性(LA)的潜力已成为提高企业竞争力的关键部分,而且有关这一主题的大量新研究正在迅速产生。因此,本研究旨在开展文献计量分析,系统分析有关学习敏捷性的现有文献,并提出一个综合框架,描述学习敏捷性研究中涉及的各种预测因素、中介因素和结果变量。此外,本研究还为未来的研究制定了丰富而详细的议程,并通过提出未来的研究问题来加深对洛杉矶的理解。设计/方法/途径本研究使用 Scopus 数据库进行文献计量分析。本研究采用文献计量分析和聚类分析来考察研究组成要素(作者、机构、国家和期刊)的贡献及其结构和主题关系(共引网络和主题趋势)。研究结果根据绩效分析的结果,本研究发现美国是该研究领域最有成果的国家,其次是比利时、澳大利亚、韩国和印度。此外,研究结果还突出强调了对洛杉矶研究做出贡献的最著名期刊、作者和国家,以及对洛杉矶研究领域做出贡献的文献引用和理论。本研究确定了四个新出现的未来研究主题(构建的清晰度、LA 研究变量的确定、增强 LA 的策略和研究背景),并利用科学图谱分析法提出了后续研究问题。从实践的角度来看,本研究强调了一些新出现的集群,这些集群将有助于实践者建立洛杉矶模式,作为对当前动荡、不确定、复杂和模糊环境的一种战术反应。
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引用次数: 0
Unveiling the nexus between corporate social responsibility (CSR) and employee satisfaction: a comprehensive bibliometric analysis 揭示企业社会责任(CSR)与员工满意度之间的关系:文献计量学综合分析
IF 2.8 Q3 MANAGEMENT Pub Date : 2024-05-01 DOI: 10.1108/ijoa-07-2023-3831
Violeta Cvetkoska, Ljupcho Eftimov, Bojan Kitanovikj

Purpose

Researchers have tried analysing how the organizations’ practices of doing good can help improve their employees’ satisfaction over the past couple of decades. Employee satisfaction has a complicated relationship with a company’s corporate social responsibility (CSR) activities. Subsequently, the purpose of this paper is to conduct a bibliometric analysis and a literature review to trace the links between CSR and employee satisfaction, summarize and analyse the advances in this field, the knowledge gaps, publishing trends and further directions for future research.

Design/methodology/approach

The authors conducted a bibliometric analysis followed by a literature review of papers indexed in the Scopus database and published between 2000 and 2022. A total of 233 papers were identified, while 152 of them met the inclusion criteria for the analysis.

Findings

The subsequent analysis sheds light on the overlaps and connections between the two phenomena in human resource management (HRM). The authors outline potential avenues for future research and practical insight into how to leverage CSR activities for increasing work satisfaction.

Originality/value

By detailing the different ways CSR and employee satisfaction impact one another, analysing their relations and other supporting constructs, the authors contribute to the academic discourse by synthesizing prevailing literature and introducing practical guides for human resource (HR) professionals, managers and executives to manage turbulent surroundings more effectively, considering the major disruptions post-COVID-19 and the adoption of advanced technologies.

目的在过去的几十年里,研究人员一直在尝试分析企业行善的做法如何有助于提高员工的满意度。员工满意度与公司的企业社会责任(CSR)活动有着复杂的关系。因此,本文旨在通过文献计量分析和文献综述来追踪企业社会责任与员工满意度之间的联系,总结并分析该领域的进展、知识差距、出版趋势以及未来研究的进一步方向。结果随后的分析揭示了人力资源管理(HRM)中这两种现象之间的重叠和联系。原创性/价值通过详细阐述企业社会责任和员工满意度相互影响的不同方式,分析它们之间的关系和其他支持性建构,作者对现有文献进行了综合,为人力资源(HR)专业人士、经理和高管提供了实用指南,以便他们更有效地管理动荡的环境,同时考虑到 COVID-19 后的重大干扰和先进技术的采用,从而为学术讨论做出了贡献。
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引用次数: 0
Reconceptualizing time and space: employee voices from the nonvoluntary work from home context 重新认识时间和空间:非自愿在家工作背景下的员工心声
IF 2.8 Q3 MANAGEMENT Pub Date : 2024-05-01 DOI: 10.1108/ijoa-09-2023-4004
Veena Vohra, Anjni Anand

Purpose

This paper aims to explore how employees reconceptualized their time and space to order and structure their lives in an unprecedented scenario of nonvoluntary work from home.

Design/methodology/approach

Set in the context of lockdowns due to the pandemic scenario, the study uses a constructivist approach to collect data through in-depth online interviews to understand how employees coped with the challenges emanating in a nonvoluntary work from home situation. The respondents were purposively selected to reflect a diverse pool in terms of gender, familial responsibilities and age/tenure.

Findings

The findings present temporal and spatial themes that provide several insights into how employees made sense of time and space as resources to navigate their challenging work-home roles.

Research limitations/implications

In the present study, the authors found that when boundaries get violated, it does not necessarily manifest in the form of dissatisfaction with one or the other domain. The respondents in the current study show-cased adjustment mechanism to cope with the boundary permeability that happened. They adopted ways in which they could safe-guard their multiple identities in the situation they found themselves in, do justice to the salient roles in their lives, emerge as more empathetic humans and look forward to a brighter and more hopeful future. This opens-up a possibility of studying the theory behind human behavior in crisis-like situations and the degree of acceptance that people show when they find themselves in undesirable-unalterable situations.

Practical implications

A mental reorientation is required on the part of both employees and employers to navigate smoothly in this new “normal” and find more sustainable solutions to the problem if the remote working or hybrid mode of working becomes mainstay. Clear demarcations between work and nonwork time are a key element to ensure proper work schedules for remote workers. Offline meetings and get-togethers can be organized on a periodic basis to facilitate employee interaction and engagement. Participation of employees in key decisions becomes more important in such situations as it makes employees feel more connected with their work space.

Originality/value

To the best of the authors’ knowledge, the study is original as it is set in a completely unprecedented situation of lockdowns (during the pandemic) that affected the lives of everyone in some way or the other. The findings of the study are unique and insightful, as they help understand the sense-making mechanism adopted by people to successfully navigate through the crisis.

目的本文旨在探讨在前所未有的非自愿在家工作的情况下,员工如何重新认识自己的时间和空间,以安排和组织自己的生活。设计/方法/途径本研究以大流行病导致的停工为背景,采用建构主义方法,通过深入的在线访谈收集数据,以了解员工如何应对非自愿在家工作所带来的挑战。研究限制/启示在本研究中,作者发现当界限受到侵犯时,并不一定表现为对其中一个领域的不满。本研究中的受访者展示了应对边界渗透的调整机制。他们采取了各种方法,在自己所处的环境中保护自己的多重身份,公正地对待自己生活中的突出角色,成为一个更具同理心的人,并期待着一个更加光明和充满希望的未来。如果远程工作或混合工作模式成为主流,那么雇员和雇主都需要调整心态,以便在这种新的 "常态 "中顺利前行,并找到更持久的解决方案。明确划分工作时间和非工作时间是确保远程工作人员合理安排工作的关键因素。可以定期组织线下会议和聚会,以促进员工的互动和参与。在这种情况下,员工参与关键决策变得更加重要,因为这会让员工感觉自己与工作空间的联系更加紧密。 原创性/价值 据作者所知,本研究具有原创性,因为它的背景是完全前所未有的封锁情况(大流行病期间),这在某种程度上影响了每个人的生活。研究结果独特而富有洞察力,因为它们有助于理解人们为成功度过危机而采取的感知机制。
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International Journal of Organizational Analysis
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