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Go beyond financial and performance information to reach donors: Designing-effective online disclosure in the perception of European Community foundations 超越财务和绩效信息,接触捐助者:在欧洲共同体基金会的看法中设计有效的在线披露
IF 3.1 Q2 BUSINESS, FINANCE Pub Date : 2023-11-28 DOI: 10.1111/faam.12384
Gina Rossi, Chiara Leardini, Stefano Landi, Luca Piubello Orsini

Building perceptions of trustworthiness that encourage donors to give is critical for nonprofit organizations that depend on charitable giving. Several studies focused on the disclosure of financial and performance information to foster public trust and help donors to make giving decisions. Drawing from stewardship theory, this study explores how additional content dimensions of a more relational nature—including appreciation for the support received and willingness to dialog with donors—might be combined with financial and performance dimensions to design effective online disclosure in the view of nonprofits. By focusing on the viewpoint of European community foundations and using the configurational approach of qualitative comparative analysis, we found that information about fundraising campaigns is deemed must-have content to discharge online. However, this information alone is not considered to be enough; to retain current donors or attract new ones, it must be combined properly with disclosures demonstrating gratitude to and engagement with donors alongside organizational finances and performance.

对于依赖慈善捐赠的非营利组织来说,建立可信赖的观念,鼓励捐赠者捐赠是至关重要的。有几项研究的重点是披露财务和业绩信息,以培养公众信任,帮助捐赠者做出捐赠决定。从管理理论出发,本研究探讨了如何将更具关系性质的附加内容维度(包括对所接受的支持的感激和与捐助者对话的意愿)与财务和绩效维度结合起来,以非营利组织的角度设计有效的在线披露。通过关注欧洲社区基金会的观点并使用定性比较分析的配置方法,我们发现有关筹款活动的信息被认为是在线发布的必备内容。然而,仅凭这些信息被认为是不够的;为了留住现有的捐助者或吸引新的捐助者,它必须适当地与披露信息相结合,表明对捐助者的感激和与捐助者的接触,以及组织的财务和业绩。
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引用次数: 0
Universities in a contested space: The dominance of calculative accounting practices and the development of a research agenda 竞争空间中的大学:计算会计实践的主导地位和研究议程的发展
IF 2.2 Q1 Economics, Econometrics and Finance Pub Date : 2023-11-22 DOI: 10.1111/faam.12383
Noel Hyndman, Irvine Lapsley, Mariannunziata Liguori

Over the last few decades, neoliberal, managerial, reforms have dominated the university sector in a number of different countries. Calculative practices, including performance measures and indicators, have spread and targets, in terms of research outputs and increasing student numbers in order to generate “profit”, have become the norm, despite the many voices seeing this as often clashing with the mission of universities to create knowledge and contribute to social development. The paper provides an overview of the changing focus on how universities have been managed over time and, at the same time, of the emergence and measurementof Public Value themes in the university sector. A future research agenda is proposed for those interested in the study of the university sector, together with possibleresearch questions to further this area.

在过去的几十年里,新自由主义的管理改革主导了许多不同国家的大学部门。计算实践,包括绩效衡量和指标,在研究产出和增加学生人数方面已经传播和目标,以产生“利润”,已经成为规范,尽管许多声音认为这经常与大学创造知识和促进社会发展的使命相冲突。本文概述了随着时间的推移,人们对大学管理方式的关注不断变化,同时也概述了大学部门公共价值主题的出现和衡量。为那些对大学部门的研究感兴趣的人提出了一个未来的研究议程,以及可能的研究问题,以进一步推进这一领域。
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引用次数: 0
Cooperative resilience: Toward a heuristic model of collective action in a crisis 合作复原力:建立危机中集体行动的启发式模型
IF 3.1 Q2 BUSINESS, FINANCE Pub Date : 2023-10-10 DOI: 10.1111/faam.12382
Anita Mangan, Anne Marie Ward

This paper examines financial cooperatives (credit unions) in Ireland and their response to COVID-19. The paper offers two contributions. The first is the Cooperative Resilience Framework, which highlights the importance of iterative, heuristic responses in building capabilities that enable routine-based responses. These responses, in turn, avoid and absorb the effects of disruption in subsequent similar crises. The second contribution is empirical, demonstrating the how of resilience by offering a better understanding of how the credit unions’ collective actions created dynamic, agile responses that helped them to “bounce forward” after the crisis. Key themes identified include agility, strong social relationships, and decentralized decision-making (empowerment).

本文探讨了爱尔兰的金融合作社(信用社)及其对 COVID-19 的反应。本文有两方面的贡献。首先是 "合作社复原力框架",该框架强调了迭代、启发式应对措施在建立常规应对能力方面的重要性。这些应对措施反过来又能避免和吸收后续类似危机中的干扰影响。第二项贡献是实证性的,通过更好地了解信用社的集体行动如何创造出动态、灵活的应对措施,帮助它们在危机后 "反弹前进",从而展示抗灾能力是如何形成的。所确定的关键主题包括灵活性、强有力的社会关系和分散决策(授权)。
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引用次数: 0
Third sector crisis management and resilience: Reflections and directions 第三部门危机管理和复原力:思考与方向
IF 3.1 Q2 BUSINESS, FINANCE Pub Date : 2023-09-25 DOI: 10.1111/faam.12379
Lee D. Parker

This paper examines the challenges posed to third sector organizations by major external crises that from time to time beset national and global communities. In so doing, it unpacks the multiple characteristics and complexities of concepts and related issues involved in organizational crisis management and resilience. This reveals the importance of shared sensemaking, issue identification, response types and implementation, organizational coping and adaptation, exploiting strategic opportunities, and conditioners of organizational resilience. Related insights are drawn from selected empirical studies involving non-profit organizational crisis responses to a range of major crisis events. Accountability and management control implications are induced, and a relevant ongoing agenda for accounting research is presented.

本文探讨了不时困扰国家和全球社会的重大外部危机给第三部门组织带来的挑战。在此过程中,它揭示了组织危机管理和复原力所涉及的概念和相关问题的多重特征和复杂性。这揭示了共同感知、问题识别、应对类型和实施、组织应对和适应、利用战略机遇以及组织复原力条件的重要性。从涉及非营利组织对一系列重大危机事件的危机应对的部分实证研究中得出了相关见解。还引出了问责制和管理控制的影响,并提出了会计研究的相关持续议程。
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引用次数: 0
How does the dominant stakeholder strategically manage an innovative public policy? Evidence from the London congestion charge 占主导地位的利益相关者如何对创新性公共政策进行战略管理?伦敦交通拥堵费的证据
IF 3.1 Q2 BUSINESS, FINANCE Pub Date : 2023-09-20 DOI: 10.1111/faam.12380
Jason C. Chen, Robin W. Roberts

Prior studies have examined various economic, environmental, and social impacts of the London congestion charge (LCC). However, few studies have investigated how the Transport for London (TfL) managed the LCC in all stages of its policy. Without active, strategic management of policies, stakeholders affected may doubt the policies’ legitimacy and reduce policy effectiveness. Thus, examining the means utilized to achieve effective policy management is critical and can potentially influence the development and management of future policies. This study adapts Mitchell et al.’s stakeholder typology to study how the TfL, as part of the management of, and as the dominant stakeholder in, environmental regulations in London, strategically managed the LCC via their own efforts to exert power, establish legitimacy, and claim urgency. Relying on Yin, we analyze publicly available data to show how the TfL actively managed the LCC to ensure its sustainability as policy. The TfL primarily used tactics to maintain and enhance the LCC's legitimacy with authoritative power and fears of unproven urgency to influence other stakeholders. Results have practical implications for policymakers contemplating policy reforms and shed additional light on less-discussed latent factors regarding policy management. This study contributes to the literature by applying stakeholder theory to the domain of policy reform, administration, and management. Our findings have policy implications as policymakers may benefit from learning the tactics examined in this study to assess their policy management and administration. Lastly, through our discussion and conclusions, we reflect on our findings to encourage research on policy management.

之前的研究已经考察了伦敦交通拥堵费(LCC)对经济、环境和社会的各种影响。然而,很少有研究调查伦敦交通局(TfL)是如何在其政策的各个阶段管理伦敦拥堵费的。如果不对政策进行积极的战略管理,受影响的利益相关者可能会怀疑政策的合法性并降低政策的有效性。因此,研究实现有效政策管理的手段至关重要,并可能影响未来政策的制定和管理。本研究对米切尔等人的利益相关者类型学进行了调整,以研究伦敦交通管理局作为伦敦环境法规管理的一部分和主要利益相关者,是如何通过自身的努力来施加权力、建立合法性和主张紧迫性,从而对伦敦交通委员会进行战略性管理的。根据殷氏的观点,我们分析了可公开获得的数据,以说明伦敦交通局是如何积极管理 LCC 以确保其作为政策的可持续性的。TfL主要利用权威性权力来维护和加强LCC的合法性,并利用未经证实的紧迫性来影响其他利益相关者。研究结果对考虑政策改革的政策制定者具有实际意义,并进一步揭示了政策管理中鲜为人知的潜在因素。本研究将利益相关者理论应用于政策改革、行政和管理领域,为相关文献做出了贡献。我们的研究结果具有政策意义,因为政策制定者可以通过学习本研究中考察的策略来评估他们的政策管理和行政工作。最后,通过讨论和结论,我们对研究结果进行了反思,以鼓励政策管理方面的研究。
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引用次数: 0
Building resilience: Alignment of nonprofit leaders’ understanding of environmental challenges 建设复原力:统一非营利组织领导人对环境挑战的认识
IF 3.1 Q2 BUSINESS, FINANCE Pub Date : 2023-09-14 DOI: 10.1111/faam.12381
Emma Lotte Willems, Stijn Van Puyvelde, Marc Jegers

The ways in which a common understanding of environmental challenges is established among nonprofit leaders are not clearly presented in the literature, despite the importance of such understanding as an antecedent of organizational resilience. In response to this research gap, this paper seeks to identify how such an alignment is facilitated. We use a qualitative research approach and investigate seven international nonprofit organizations whose leadership is aligned on environmental challenges. The data collection is twofold. First, leaders of these organizations, being the board chair, one board member, and the managerial executive, respond to closed and open-ended survey questions. Second, we analyze organizational documents of the participating nonprofits. This includes for example their bylaws, codes of conduct, and strategic plans. Our results indicate that transparency, clarity, flexibility, and quality relationships among the leadership are key interaction characteristics associated with leadership alignment. Good board chair leadership and board gender balance are crucial personal characteristics. The present paper provides insights to academics as well as practitioners who aim to enhance cohesion of their leadership's understanding of environmental challenges.

尽管对环境挑战的共同理解作为组织复原力的先决条件非常重要,但文献中并没有明确介绍非营利组织领导者之间如何建立对环境挑战的共同理解。针对这一研究空白,本文试图确定如何促进这种一致性。我们采用定性研究方法,对领导层在应对环境挑战方面保持一致的七家国际非营利组织进行了调查。数据收集包括两个方面。首先,这些组织的领导,包括董事会主席、一名董事会成员和管理执行官,回答封闭式和开放式调查问题。其次,我们分析了参与调查的非营利组织的组织文件。其中包括组织章程、行为准则和战略计划等。我们的研究结果表明,领导层之间的透明度、清晰度、灵活性和优质关系是与领导层一致性相关的关键互动特征。良好的董事会主席领导力和董事会性别平衡是关键的个人特征。本文为旨在提高领导层对环境挑战的理解凝聚力的学术界和从业人员提供了启示。
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引用次数: 0
Hybridizing arts with efficiency in an Italian government agency 意大利政府机构中的艺术与效率混合体
IF 2.2 Q1 Economics, Econometrics and Finance Pub Date : 2023-08-08 DOI: 10.1111/faam.12378
Eleonora Carloni, Michela Arnaboldi

This paper explores how arts and arts-based initiatives (ABIs) are embedded in a non-arts organization with a pronounced imprint on efficiency.

When two unconnected and distant fields of activity coexist and collaborate, this is known in academia as hybridity. Scholars in hybridity are interested in studying the tension that emerges from the blending of otherwise distant fields and the coping actions that give stability over time. Conversely, studies on ABIs have mostly overlooked the tension arising from the coupling of arts practices and efficiency practices viewed in a long-term perspective.

To address this issue, we conducted a process research study on a government agency with a strong efficiency mindset and a focus on standardized procedures which had decided to promote its arts collection. The analysis was based on semi-structured interviews, participant observations, and archive data and focused on the tension and actions taken by the unit running the arts collection and the rest of the government agency. Our findings identified two types of actions, instant and enduring actions, which can be deployed with diverse temporality and by people with different hierarchical positions to navigate the tensions arising from art being incorporated within a non-arts organization over time.

本文探讨了艺术和以艺术为基础的活动(ABIs)如何嵌入非艺术组织,并对效率产生了明显的影响。当两个互不关联、距离遥远的活动领域共存并合作时,学术界称之为混合性。研究混杂性的学者有兴趣研究原本相距甚远的领域在融合过程中产生的紧张关系,以及长期稳定的应对措施。为了解决这个问题,我们对一个具有强烈效率思维并注重标准化程序的政府机构进行了过程研究,该机构决定推广其艺术收藏。分析以半结构化访谈、参与者观察和档案数据为基础,重点关注管理艺术收藏的单位与政府机构其他部门之间的紧张关系和采取的行动。我们的研究结果发现了两种类型的行动,即即时行动和持久行动,这些行动可以通过不同的时间性和不同等级地位的人进行部署,以驾驭艺术随着时间的推移被纳入非艺术机构所产生的紧张关系。
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引用次数: 0
Democratizing accounting technologies: A case of a performance evaluation system for academics 会计技术民主化:学术界绩效评估系统案例
IF 2.2 Q1 Economics, Econometrics and Finance Pub Date : 2023-07-26 DOI: 10.1111/faam.12377
Kate Thuy Mai, Zahirul Hoque

This paper explores how a country's constitutionally imposed democracy in an academic performance evaluation system was designed and practiced. Building upon agonistic democracy and deliberative democracy perspectives, a qualitative inductive case study in a Vietnamese public university involved 52 interviews, direct observations, and the analysis of archival documents. The findings revealed three dimensions of democracy in the university's performance evaluation system, namely, democratic context, democratic discourse, and democratic outcomes. The university enforced democracy in its performance evaluation system for academics in line with the country's constitutional obligation. In such an explicit democratic context, there happened democratic discourse (debating academics’ performance in public forums) and implicit discourse (informal social interactions). The outcome of this democracy at the practice level resulted from temporary consensus supported by shared cultural values within the country's socio-political context with an understanding that it will change as with any change in the macro or micro contexts. These findings contribute to the literature by providing insights into how individuals pursue democracy in an accounting tool legally built to promote democracy through their multiple voices and collective wisdom. Thus, democratizing accounting technologies and processes, such as an academic performance evaluation system, can effectively promote democracy in multi-cultural workplaces across the globe.

本文探讨了一个国家如何在学术表现评估系统中设计和实践宪法规定的民主。在辩论式民主和审议式民主视角的基础上,对越南一所公立大学进行了定性归纳案例研究,包括 52 次访谈、直接观察和档案文件分析。研究结果揭示了该大学绩效评估体系中的三个民主维度,即民主环境、民主话语和民主结果。根据国家宪法规定的义务,大学在对学者的绩效评估制度中实行民主。在这种明确的民主背景下,出现了民主话语(在公共论坛上辩论学者的绩效)和隐性话语(非正式的社会互动)。这种民主在实践层面上的结果是在国家社会政治背景下,在共同文化价值观的支持下达成的临时共识,同时认识到这种共识会随着宏观或微观背景的变化而变化。这些研究结果为相关文献做出了贡献,深入揭示了个人如何在合法建立的会计工具中追求民主,通过他们的多种声音和集体智慧来促进民主。因此,会计技术和流程的民主化,如学术绩效评估系统,可以有效地促进全球多元文化工作场所的民主。
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引用次数: 0
Exploring healthcare authorities’ decisions to sustain or abandon a management control initiative 探讨医疗机构决定维持还是放弃管理控制举措
IF 2.2 Q1 Economics, Econometrics and Finance Pub Date : 2023-07-19 DOI: 10.1111/faam.12376
Anna H Glenngård, Lina Maria Ellegård

We explore how a management control initiative travels across and is translated within organizations—from the decision motives for adoption or rejection to the subsequent decision motives for sustaining or abandoning the control—through the lens of diffusion theory. Our empirical case is the journey of activity-based funding of hospitals across 21 Swedish healthcare authorities. We develop a framework in which the abandonment or sustainment of a management control is explained by the interplay between the decision motive underlying the adoption and the propensity to continuously adapt it in response to new organizational goals and circumstances. This propensity is determined by fits and misfits between organizational characteristics and properties of the control.

我们通过传播理论的视角,探讨管理控制举措如何在组织内传播和转化--从采用或拒绝的决策动机,到随后维持或放弃控制的决策动机。我们的实证案例是瑞典 21 家医疗机构基于活动的医院拨款的历程。我们建立了一个框架,在这个框架中,放弃或维持一项管理控制的原因是采用控制的决策动机与根据新的组织目标和环境不断调整控制的倾向之间的相互作用。这种倾向是由组织特征与控制特性之间的匹配与不匹配决定的。
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引用次数: 0
The quest for legitimacy: The European Court of Auditors’ work on fraud 寻求合法性:欧洲审计法院在欺诈方面的工作
IF 2.2 Q1 Economics, Econometrics and Finance Pub Date : 2023-07-06 DOI: 10.1111/faam.12375
Andreea Hancu-Budui, Ana Zorio-Grima, Jose Blanco-Vega

This research aims to contribute to the debate on fraud on public funds and the work that public auditors perform on this important topic, providing a useful analysis for government officials concerned about accountability, good governance, and transparency. This article presents a retrospective analysis of the European Court of Auditors’ (ECA) role in combating and preventing fraud. Using innovative research tools such as the Valence Aware Dictionary and sEntiment Reasoner lexicon and other quantitative and qualitative research methods, evidence is found that ECA fraud audits reach a more negative tone in their conclusions than in the rest of the audits and that their audit recommendations on fraud are accepted to a lesser degree than the rest. Although in recent years the ECA has taken a more active role regarding fraud and stirring the public debate on this topic, its work is still hampered by its non-jurisdictional statute. The results obtained contribute to the literature on fraud in the public sector by bringing empirical evidence on public sector fraud audit with data of an under-researched and unique Supreme Audit Institution. This article opens up new avenues for future research and has practical implications for practitioners by offering them insights on their role on the issue, thus helping them to address some areas more prone to be affected by fraud.

本研究旨在为有关公共资金欺诈的讨论以及公共审计师在这一重要课题上所做的工作做出贡献,为关注问责制、良好治理和透明度的政府官员提供有用的分析。本文对欧洲审计法院(ECA)在打击和预防欺诈方面的作用进行了回顾性分析。通过使用创新的研究工具(如 Valence Aware Dictionary 和 sEntiment Reasoner 词典)以及其他定量和定性研究方法,我们发现有证据表明,与其他审计相比,欧洲审计院的舞弊审计结论更具负面色彩,其关于舞弊的审计建议被接受的程度也低于其他审计。尽管近年来非洲经委会在欺诈问题上发挥了更积极的作用,并引发了公众对这一问题的讨论,但其工作仍受到其非管辖法规的阻碍。本文的研究成果为有关公共部门舞弊的文献做出了贡献,利用研究不足且独一无二的最高审计机关的数据,为公共部门舞弊审计提供了经验证据。本文为今后的研究开辟了新的途径,并为从业人员提供了在这一问题上所扮演角色的见解,从而帮助他们解决一些更容易受到舞弊影响的领域的问题,具有实际意义。
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引用次数: 0
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Financial Accountability & Management
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