Using Giddens (1984) structuration theory (ST), in this paper we illustrate how the efficiency-driven approaches adopted by a large stated-owned public company in Latin America (Latin American Multiutility Conglomerate [LAMC]) implicitly resulted in triggering a dam disaster with far-reaching socio-economic, environmental, and human consequences. Data for the study were derived through document analysis and conducting unstructured, semi-structured, and email interviews. Our findings show that the internalization of efficiency as a corporate value at LAMC was further rationalized through the adoption of new public management (NPM)-based management accounting practices (MAPs) embedded within the market-led development approach. These MAPs connected agencies and structures in a dialectic way and continued reproducing efficiency through day-to-day operations and by enabling the company to champion itself as a successful NPM adopter. However, throughout this process, the socio-environmental and human costs relating to “the dam project” were overlooked, making the disaster inevitable. The paper questions the market-led development approach, and NPM-based MAPs, and calls for further empirical work delineating how MAPs can be implicated in public value creation and promoting publicness in emerging economies. Such work is of paramount importance not only to prevent the “unexpected and unwanted effects of public sector accounting” under NPM and market-led development but also to save the lives and livelihoods of poor and vulnerable community members in emerging economies.
{"title":"Reproduction of efficiency through management accounting practices: Socio-economic, environmental, and human consequences of NPM reforms","authors":"Claudia Barrios-Álvarez, Pawan Adhikari, Ekililu Salifu, Alina Gómez-Mejía, Ximena Giraldo-Villano","doi":"10.1111/faam.12386","DOIUrl":"10.1111/faam.12386","url":null,"abstract":"<p>Using Giddens (1984) structuration theory (ST), in this paper we illustrate how the efficiency-driven approaches adopted by a large stated-owned public company in Latin America (Latin American Multiutility Conglomerate [LAMC]) implicitly resulted in triggering a dam disaster with far-reaching socio-economic, environmental, and human consequences. Data for the study were derived through document analysis and conducting unstructured, semi-structured, and email interviews. Our findings show that the internalization of efficiency as a corporate value at LAMC was further rationalized through the adoption of new public management (NPM)-based management accounting practices (MAPs) embedded within the market-led development approach. These MAPs connected agencies and structures in a dialectic way and continued reproducing efficiency through day-to-day operations and by enabling the company to champion itself as a successful NPM adopter. However, throughout this process, the socio-environmental and human costs relating to “the dam project” were overlooked, making the disaster inevitable. The paper questions the market-led development approach, and NPM-based MAPs, and calls for further empirical work delineating how MAPs can be implicated in public value creation and promoting publicness in emerging economies. Such work is of paramount importance not only to prevent the “unexpected and unwanted effects of public sector accounting” under NPM and market-led development but also to save the lives and livelihoods of poor and vulnerable community members in emerging economies.</p>","PeriodicalId":47120,"journal":{"name":"Financial Accountability & Management","volume":"40 4","pages":"475-497"},"PeriodicalIF":3.1,"publicationDate":"2023-12-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/faam.12386","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139051554","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Ebru Tekin Bilbil, Cemil Eren Fırtın, Ozge Zihnioğlu, Enrico Bracci
By utilizing the concepts of field, habitus, and capital inherited from Bourdieu, this study explores publicness as a social practice. In doing this, the paper problematizes publicness concerning accountability and public value and empirically explores the organization of social support delivery in Istanbul. We posit our research question: In what manners does publicness open up a space for collaboration and convergence in relation to accountability? The data gathering and analysis follow a qualitative methodology. We found different forms of publicness under three different conditionalities: (1) publicness as political authority based on hierarchization and centralization; (2) publicness as competing positions produced by diverse actors and their diverse positions taken beyond hierarchical relations; (3) publicness as social inclusion and diversity that is all-embracing by employing more inclusive practices. Publicness relationally unfolds public value with and among formal rules, voluntary practices, and networks. By delving into constitutive elements of practice—symbolic capital and habitus—engaging in the field struggles of redefining and owning publicness, the paper goes beyond the conventional dichotomy of normative versus empirical conceptualizations of publicness and instead differentiates among distinct forms of publicness in different conditionalities and contributes to the literature by bridging publicness and accountability habitus.
{"title":"Exploring publicness as social practice: An analysis on social support within an emerging economy","authors":"Ebru Tekin Bilbil, Cemil Eren Fırtın, Ozge Zihnioğlu, Enrico Bracci","doi":"10.1111/faam.12385","DOIUrl":"10.1111/faam.12385","url":null,"abstract":"<p>By utilizing the concepts of field, habitus, and capital inherited from Bourdieu, this study explores publicness as a social practice. In doing this, the paper problematizes publicness concerning accountability and public value and empirically explores the organization of social support delivery in Istanbul. We posit our research question: <i>In what manners does publicness open up a space for collaboration and convergence in relation to accountability?</i> The data gathering and analysis follow a qualitative methodology. We found different forms of publicness under three different conditionalities: (1) publicness as political authority based on hierarchization and centralization; (2) publicness as competing positions produced by diverse actors and their diverse positions taken beyond hierarchical relations; (3) publicness as social inclusion and diversity that is all-embracing by employing more inclusive practices. Publicness relationally unfolds public value with and among formal rules, voluntary practices, and networks. By delving into constitutive elements of practice—symbolic capital and habitus—engaging in the field struggles of redefining and owning publicness, the paper goes beyond the conventional dichotomy of normative versus empirical conceptualizations of publicness and instead differentiates among distinct forms of publicness in different conditionalities and contributes to the literature by bridging publicness and accountability habitus.</p>","PeriodicalId":47120,"journal":{"name":"Financial Accountability & Management","volume":"40 4","pages":"454-474"},"PeriodicalIF":3.1,"publicationDate":"2023-12-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/faam.12385","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139029434","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Building perceptions of trustworthiness that encourage donors to give is critical for nonprofit organizations that depend on charitable giving. Several studies focused on the disclosure of financial and performance information to foster public trust and help donors to make giving decisions. Drawing from stewardship theory, this study explores how additional content dimensions of a more relational nature—including appreciation for the support received and willingness to dialog with donors—might be combined with financial and performance dimensions to design effective online disclosure in the view of nonprofits. By focusing on the viewpoint of European community foundations and using the configurational approach of qualitative comparative analysis, we found that information about fundraising campaigns is deemed must-have content to discharge online. However, this information alone is not considered to be enough; to retain current donors or attract new ones, it must be combined properly with disclosures demonstrating gratitude to and engagement with donors alongside organizational finances and performance.
{"title":"Go beyond financial and performance information to reach donors: Designing-effective online disclosure in the perception of European Community foundations","authors":"Gina Rossi, Chiara Leardini, Stefano Landi, Luca Piubello Orsini","doi":"10.1111/faam.12384","DOIUrl":"10.1111/faam.12384","url":null,"abstract":"<p>Building perceptions of trustworthiness that encourage donors to give is critical for nonprofit organizations that depend on charitable giving. Several studies focused on the disclosure of financial and performance information to foster public trust and help donors to make giving decisions. Drawing from stewardship theory, this study explores how additional content dimensions of a more relational nature—including appreciation for the support received and willingness to dialog with donors—might be combined with financial and performance dimensions to design effective online disclosure in the view of nonprofits. By focusing on the viewpoint of European community foundations and using the configurational approach of qualitative comparative analysis, we found that information about fundraising campaigns is deemed must-have content to discharge online. However, this information alone is not considered to be enough; to retain current donors or attract new ones, it must be combined properly with disclosures demonstrating gratitude to and engagement with donors alongside organizational finances and performance.</p>","PeriodicalId":47120,"journal":{"name":"Financial Accountability & Management","volume":"40 4","pages":"435-453"},"PeriodicalIF":3.1,"publicationDate":"2023-11-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/faam.12384","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138492830","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Over the last few decades, neoliberal, managerial, reforms have dominated the university sector in a number of different countries. Calculative practices, including performance measures and indicators, have spread and targets, in terms of research outputs and increasing student numbers in order to generate “profit”, have become the norm, despite the many voices seeing this as often clashing with the mission of universities to create knowledge and contribute to social development. The paper provides an overview of the changing focus on how universities have been managed over time and, at the same time, of the emergence and measurementof Public Value themes in the university sector. A future research agenda is proposed for those interested in the study of the university sector, together with possibleresearch questions to further this area.
{"title":"Universities in a contested space: The dominance of calculative accounting practices and the development of a research agenda","authors":"Noel Hyndman, Irvine Lapsley, Mariannunziata Liguori","doi":"10.1111/faam.12383","DOIUrl":"10.1111/faam.12383","url":null,"abstract":"<p>Over the last few decades, neoliberal, managerial, reforms have dominated the university sector in a number of different countries. Calculative practices, including performance measures and indicators, have spread and targets, in terms of research outputs and increasing student numbers in order to generate “profit”, have become the norm, despite the many voices seeing this as often clashing with the mission of universities to create knowledge and contribute to social development. The paper provides an overview of the changing focus on how universities have been managed over time and, at the same time, of the emergence and measurementof Public Value themes in the university sector. A future research agenda is proposed for those interested in the study of the university sector, together with possibleresearch questions to further this area.</p>","PeriodicalId":47120,"journal":{"name":"Financial Accountability & Management","volume":"40 1","pages":"3-15"},"PeriodicalIF":2.2,"publicationDate":"2023-11-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138495099","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This paper examines financial cooperatives (credit unions) in Ireland and their response to COVID-19. The paper offers two contributions. The first is the Cooperative Resilience Framework, which highlights the importance of iterative, heuristic responses in building capabilities that enable routine-based responses. These responses, in turn, avoid and absorb the effects of disruption in subsequent similar crises. The second contribution is empirical, demonstrating the how of resilience by offering a better understanding of how the credit unions’ collective actions created dynamic, agile responses that helped them to “bounce forward” after the crisis. Key themes identified include agility, strong social relationships, and decentralized decision-making (empowerment).
{"title":"Cooperative resilience: Toward a heuristic model of collective action in a crisis","authors":"Anita Mangan, Anne Marie Ward","doi":"10.1111/faam.12382","DOIUrl":"10.1111/faam.12382","url":null,"abstract":"<p>This paper examines financial cooperatives (credit unions) in Ireland and their response to COVID-19. The paper offers two contributions. The first is the <i>Cooperative Resilience Framework</i>, which highlights the importance of iterative, heuristic responses in building capabilities that enable routine-based responses. These responses, in turn, avoid and absorb the effects of disruption in subsequent similar crises. The second contribution is empirical, demonstrating the <i>how</i> of resilience by offering a better understanding of how the credit unions’ collective actions created dynamic, agile responses that helped them to “bounce forward” after the crisis. Key themes identified include agility, strong social relationships, and decentralized decision-making (empowerment).</p>","PeriodicalId":47120,"journal":{"name":"Financial Accountability & Management","volume":"40 3","pages":"308-325"},"PeriodicalIF":3.1,"publicationDate":"2023-10-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/faam.12382","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136358215","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This paper examines the challenges posed to third sector organizations by major external crises that from time to time beset national and global communities. In so doing, it unpacks the multiple characteristics and complexities of concepts and related issues involved in organizational crisis management and resilience. This reveals the importance of shared sensemaking, issue identification, response types and implementation, organizational coping and adaptation, exploiting strategic opportunities, and conditioners of organizational resilience. Related insights are drawn from selected empirical studies involving non-profit organizational crisis responses to a range of major crisis events. Accountability and management control implications are induced, and a relevant ongoing agenda for accounting research is presented.
{"title":"Third sector crisis management and resilience: Reflections and directions","authors":"Lee D. Parker","doi":"10.1111/faam.12379","DOIUrl":"10.1111/faam.12379","url":null,"abstract":"<p>This paper examines the challenges posed to third sector organizations by major external crises that from time to time beset national and global communities. In so doing, it unpacks the multiple characteristics and complexities of concepts and related issues involved in organizational crisis management and resilience. This reveals the importance of shared sensemaking, issue identification, response types and implementation, organizational coping and adaptation, exploiting strategic opportunities, and conditioners of organizational resilience. Related insights are drawn from selected empirical studies involving non-profit organizational crisis responses to a range of major crisis events. Accountability and management control implications are induced, and a relevant ongoing agenda for accounting research is presented.</p>","PeriodicalId":47120,"journal":{"name":"Financial Accountability & Management","volume":"40 3","pages":"326-343"},"PeriodicalIF":3.1,"publicationDate":"2023-09-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/faam.12379","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135816450","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Prior studies have examined various economic, environmental, and social impacts of the London congestion charge (LCC). However, few studies have investigated how the Transport for London (TfL) managed the LCC in all stages of its policy. Without active, strategic management of policies, stakeholders affected may doubt the policies’ legitimacy and reduce policy effectiveness. Thus, examining the means utilized to achieve effective policy management is critical and can potentially influence the development and management of future policies. This study adapts Mitchell et al.’s stakeholder typology to study how the TfL, as part of the management of, and as the dominant stakeholder in, environmental regulations in London, strategically managed the LCC via their own efforts to exert power, establish legitimacy, and claim urgency. Relying on Yin, we analyze publicly available data to show how the TfL actively managed the LCC to ensure its sustainability as policy. The TfL primarily used tactics to maintain and enhance the LCC's legitimacy with authoritative power and fears of unproven urgency to influence other stakeholders. Results have practical implications for policymakers contemplating policy reforms and shed additional light on less-discussed latent factors regarding policy management. This study contributes to the literature by applying stakeholder theory to the domain of policy reform, administration, and management. Our findings have policy implications as policymakers may benefit from learning the tactics examined in this study to assess their policy management and administration. Lastly, through our discussion and conclusions, we reflect on our findings to encourage research on policy management.
{"title":"How does the dominant stakeholder strategically manage an innovative public policy? Evidence from the London congestion charge","authors":"Jason C. Chen, Robin W. Roberts","doi":"10.1111/faam.12380","DOIUrl":"10.1111/faam.12380","url":null,"abstract":"<p>Prior studies have examined various economic, environmental, and social impacts of the London congestion charge (LCC). However, few studies have investigated <i>how</i> the Transport for London (TfL) managed the LCC in all stages of its policy. Without active, strategic management of policies, stakeholders affected may doubt the policies’ legitimacy and reduce policy effectiveness. Thus, examining the means utilized to achieve effective policy management is critical and can potentially influence the development and management of future policies. This study adapts Mitchell et al.’s stakeholder typology to study <i>how</i> the TfL, as part of the management of, and as the dominant stakeholder in, environmental regulations in London, strategically managed the LCC via their own efforts to exert power, establish legitimacy, and claim urgency. Relying on Yin, we analyze publicly available data to show how the TfL actively managed the LCC to ensure its sustainability as policy. The TfL primarily used tactics to maintain and enhance the LCC's legitimacy with authoritative power and fears of unproven urgency to influence other stakeholders. Results have practical implications for policymakers contemplating policy reforms and shed additional light on less-discussed latent factors regarding policy management. This study contributes to the literature by applying stakeholder theory to the domain of policy reform, administration, and management. Our findings have policy implications as policymakers may benefit from learning the tactics examined in this study to assess their policy management and administration. Lastly, through our discussion and conclusions, we reflect on our findings to encourage research on policy management.</p>","PeriodicalId":47120,"journal":{"name":"Financial Accountability & Management","volume":"40 4","pages":"409-434"},"PeriodicalIF":3.1,"publicationDate":"2023-09-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136315343","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Emma Lotte Willems, Stijn Van Puyvelde, Marc Jegers
The ways in which a common understanding of environmental challenges is established among nonprofit leaders are not clearly presented in the literature, despite the importance of such understanding as an antecedent of organizational resilience. In response to this research gap, this paper seeks to identify how such an alignment is facilitated. We use a qualitative research approach and investigate seven international nonprofit organizations whose leadership is aligned on environmental challenges. The data collection is twofold. First, leaders of these organizations, being the board chair, one board member, and the managerial executive, respond to closed and open-ended survey questions. Second, we analyze organizational documents of the participating nonprofits. This includes for example their bylaws, codes of conduct, and strategic plans. Our results indicate that transparency, clarity, flexibility, and quality relationships among the leadership are key interaction characteristics associated with leadership alignment. Good board chair leadership and board gender balance are crucial personal characteristics. The present paper provides insights to academics as well as practitioners who aim to enhance cohesion of their leadership's understanding of environmental challenges.
{"title":"Building resilience: Alignment of nonprofit leaders’ understanding of environmental challenges","authors":"Emma Lotte Willems, Stijn Van Puyvelde, Marc Jegers","doi":"10.1111/faam.12381","DOIUrl":"10.1111/faam.12381","url":null,"abstract":"<p>The ways in which a common understanding of environmental challenges is established among nonprofit leaders are not clearly presented in the literature, despite the importance of such understanding as an antecedent of organizational resilience. In response to this research gap, this paper seeks to identify how such an alignment is facilitated. We use a qualitative research approach and investigate seven international nonprofit organizations whose leadership is aligned on environmental challenges. The data collection is twofold. First, leaders of these organizations, being the board chair, one board member, and the managerial executive, respond to closed and open-ended survey questions. Second, we analyze organizational documents of the participating nonprofits. This includes for example their bylaws, codes of conduct, and strategic plans. Our results indicate that transparency, clarity, flexibility, and quality relationships among the leadership are key interaction characteristics associated with leadership alignment. Good board chair leadership and board gender balance are crucial personal characteristics. The present paper provides insights to academics as well as practitioners who aim to enhance cohesion of their leadership's understanding of environmental challenges.</p>","PeriodicalId":47120,"journal":{"name":"Financial Accountability & Management","volume":"40 3","pages":"368-380"},"PeriodicalIF":3.1,"publicationDate":"2023-09-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134910785","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This paper explores how arts and arts-based initiatives (ABIs) are embedded in a non-arts organization with a pronounced imprint on efficiency.
When two unconnected and distant fields of activity coexist and collaborate, this is known in academia as hybridity. Scholars in hybridity are interested in studying the tension that emerges from the blending of otherwise distant fields and the coping actions that give stability over time. Conversely, studies on ABIs have mostly overlooked the tension arising from the coupling of arts practices and efficiency practices viewed in a long-term perspective.
To address this issue, we conducted a process research study on a government agency with a strong efficiency mindset and a focus on standardized procedures which had decided to promote its arts collection. The analysis was based on semi-structured interviews, participant observations, and archive data and focused on the tension and actions taken by the unit running the arts collection and the rest of the government agency. Our findings identified two types of actions, instant and enduring actions, which can be deployed with diverse temporality and by people with different hierarchical positions to navigate the tensions arising from art being incorporated within a non-arts organization over time.
{"title":"Hybridizing arts with efficiency in an Italian government agency","authors":"Eleonora Carloni, Michela Arnaboldi","doi":"10.1111/faam.12378","DOIUrl":"10.1111/faam.12378","url":null,"abstract":"<p>This paper explores how arts and arts-based initiatives (ABIs) are embedded in a non-arts organization with a pronounced imprint on efficiency.</p><p>When two unconnected and distant fields of activity coexist and collaborate, this is known in academia as hybridity. Scholars in hybridity are interested in studying the tension that emerges from the blending of otherwise distant fields and the coping actions that give stability over time. Conversely, studies on ABIs have mostly overlooked the tension arising from the coupling of arts practices and efficiency practices viewed in a long-term perspective.</p><p>To address this issue, we conducted a process research study on a government agency with a strong efficiency mindset and a focus on standardized procedures which had decided to promote its arts collection. The analysis was based on semi-structured interviews, participant observations, and archive data and focused on the tension and actions taken by the unit running the arts collection and the rest of the government agency. Our findings identified two types of actions, instant and enduring actions, which can be deployed with diverse temporality and by people with different hierarchical positions to navigate the tensions arising from art being incorporated within a non-arts organization over time.</p>","PeriodicalId":47120,"journal":{"name":"Financial Accountability & Management","volume":"40 2","pages":"224-243"},"PeriodicalIF":2.2,"publicationDate":"2023-08-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/faam.12378","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130681922","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This paper explores how a country's constitutionally imposed democracy in an academic performance evaluation system was designed and practiced. Building upon agonistic democracy and deliberative democracy perspectives, a qualitative inductive case study in a Vietnamese public university involved 52 interviews, direct observations, and the analysis of archival documents. The findings revealed three dimensions of democracy in the university's performance evaluation system, namely, democratic context, democratic discourse, and democratic outcomes. The university enforced democracy in its performance evaluation system for academics in line with the country's constitutional obligation. In such an explicit democratic context, there happened democratic discourse (debating academics’ performance in public forums) and implicit discourse (informal social interactions). The outcome of this democracy at the practice level resulted from temporary consensus supported by shared cultural values within the country's socio-political context with an understanding that it will change as with any change in the macro or micro contexts. These findings contribute to the literature by providing insights into how individuals pursue democracy in an accounting tool legally built to promote democracy through their multiple voices and collective wisdom. Thus, democratizing accounting technologies and processes, such as an academic performance evaluation system, can effectively promote democracy in multi-cultural workplaces across the globe.
{"title":"Democratizing accounting technologies: A case of a performance evaluation system for academics","authors":"Kate Thuy Mai, Zahirul Hoque","doi":"10.1111/faam.12377","DOIUrl":"10.1111/faam.12377","url":null,"abstract":"<p>This paper explores how a country's constitutionally imposed democracy in an academic performance evaluation system was designed and practiced. Building upon agonistic democracy and deliberative democracy perspectives, a qualitative inductive case study in a Vietnamese public university involved 52 interviews, direct observations, and the analysis of archival documents. The findings revealed three dimensions of democracy in the university's performance evaluation system, namely, democratic context, democratic discourse, and democratic outcomes. The university enforced democracy in its performance evaluation system for academics in line with the country's constitutional obligation. In such an explicit democratic context, there happened democratic discourse (debating academics’ performance in public forums) and implicit discourse (informal social interactions). The outcome of this democracy at the practice level resulted from temporary consensus supported by shared cultural values within the country's socio-political context with an understanding that it will change as with any change in the macro or micro contexts. These findings contribute to the literature by providing insights into how individuals pursue democracy in an accounting tool legally built to promote democracy through their multiple voices and collective wisdom. Thus, democratizing accounting technologies and processes, such as an academic performance evaluation system, can effectively promote democracy in multi-cultural workplaces across the globe.</p>","PeriodicalId":47120,"journal":{"name":"Financial Accountability & Management","volume":"40 2","pages":"196-223"},"PeriodicalIF":2.2,"publicationDate":"2023-07-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/faam.12377","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128856811","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}