Pub Date : 2021-09-01DOI: 10.1080/1743873X.2021.1976786
Min-Hsiu Liao, P. Bartie
ABSTRACT Heritage tourism is a vital part of the global economy. To attract more international tourists, many heritage sites provide multilingual interpretation. Previous research suggests that cultural adaptations in translations are essential to international visitors having a positive experience. This article challenges this view based on two theoretical premises: visitors are active participants in engaging with heritage interpretation, and their experience, mediated through verbal interpretation, interacts with other semiotics in the heritage site. This project used the Chinese and English audio guides to Edinburgh Castle as a case study. The methods adopted in this study include textual analysis, post-visit interviews, and the use of a custom smartphone application to track the participants’ locations and use of the guide. The findings suggest that users of audio guides in different languages used different learning strategies to process unknown and familiar information, and foreign visitors, in particular, drew from different semiotic resources to construct their visiting experience. This research suggests that the key to engaging with international visitors is a well-prepared source text, which interacts with a range of multisensory semiotic resources, and facilitates visitor engagement with the physical setting.
{"title":"Translating heritage: a study of visitors’ experiences mediated through multilingual audio guides in Edinburgh Castle","authors":"Min-Hsiu Liao, P. Bartie","doi":"10.1080/1743873X.2021.1976786","DOIUrl":"https://doi.org/10.1080/1743873X.2021.1976786","url":null,"abstract":"ABSTRACT Heritage tourism is a vital part of the global economy. To attract more international tourists, many heritage sites provide multilingual interpretation. Previous research suggests that cultural adaptations in translations are essential to international visitors having a positive experience. This article challenges this view based on two theoretical premises: visitors are active participants in engaging with heritage interpretation, and their experience, mediated through verbal interpretation, interacts with other semiotics in the heritage site. This project used the Chinese and English audio guides to Edinburgh Castle as a case study. The methods adopted in this study include textual analysis, post-visit interviews, and the use of a custom smartphone application to track the participants’ locations and use of the guide. The findings suggest that users of audio guides in different languages used different learning strategies to process unknown and familiar information, and foreign visitors, in particular, drew from different semiotic resources to construct their visiting experience. This research suggests that the key to engaging with international visitors is a well-prepared source text, which interacts with a range of multisensory semiotic resources, and facilitates visitor engagement with the physical setting.","PeriodicalId":47192,"journal":{"name":"Journal of Heritage Tourism","volume":"17 1","pages":"283 - 295"},"PeriodicalIF":2.7,"publicationDate":"2021-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44192752","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-08-23DOI: 10.1080/1743873X.2021.1963528
A. Congreve
{"title":"Architectural tourism: site seeing, itineraries and cultural heritage","authors":"A. Congreve","doi":"10.1080/1743873X.2021.1963528","DOIUrl":"https://doi.org/10.1080/1743873X.2021.1963528","url":null,"abstract":"","PeriodicalId":47192,"journal":{"name":"Journal of Heritage Tourism","volume":"17 1","pages":"485 - 486"},"PeriodicalIF":2.7,"publicationDate":"2021-08-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45475218","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-08-13DOI: 10.1080/1743873X.2021.1955892
Villy Abraham, A. Pizam, Marcos Medeiros
ABSTRACT The present study explores the influence of attitudes, motivational factors, and emotions on the image of a Holocaust tourism site and ultimately, the desire of the victims’ descendants to visit it. The study, which was conducted with an online questionnaire distributed to a purposeful sample of 243 second-generation Holocaust survivors residing in Israel, found that the image of this dark tourism site was a significant mediator between: (a) respondents’ attitudes, (b) respondents’ emotions of animosity and grief, (c) heritage motivations, and the intent to visit the destination in which the dark tourism site is located. The results also highlight the importance of respondents’ feelings towards the country in which this dark tourism attraction is located. Respondents’ health constraints emerged as a significant moderator in the relationship between the image of the dark tourism site and the desire to visit the country in which the attraction is located. The study concludes with implications and directions for future research.
{"title":"The impact of attitudes, motivational factors, and emotions on the image of a dark tourism site and the desire of the victims’ descendants to visit it","authors":"Villy Abraham, A. Pizam, Marcos Medeiros","doi":"10.1080/1743873X.2021.1955892","DOIUrl":"https://doi.org/10.1080/1743873X.2021.1955892","url":null,"abstract":"ABSTRACT The present study explores the influence of attitudes, motivational factors, and emotions on the image of a Holocaust tourism site and ultimately, the desire of the victims’ descendants to visit it. The study, which was conducted with an online questionnaire distributed to a purposeful sample of 243 second-generation Holocaust survivors residing in Israel, found that the image of this dark tourism site was a significant mediator between: (a) respondents’ attitudes, (b) respondents’ emotions of animosity and grief, (c) heritage motivations, and the intent to visit the destination in which the dark tourism site is located. The results also highlight the importance of respondents’ feelings towards the country in which this dark tourism attraction is located. Respondents’ health constraints emerged as a significant moderator in the relationship between the image of the dark tourism site and the desire to visit the country in which the attraction is located. The study concludes with implications and directions for future research.","PeriodicalId":47192,"journal":{"name":"Journal of Heritage Tourism","volume":"17 1","pages":"264 - 282"},"PeriodicalIF":2.7,"publicationDate":"2021-08-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48848667","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-07-19DOI: 10.1080/1743873X.2021.1951277
N. Lund, Peter Holst-Beck, B. J. Pine II, A. Leask
ABSTRACT In an increasingly competitive market for tourist destinations, visitor attractions play a key role in enticing visitors to the destination, and as such must continually develop new extraordinary experiential offerings to keep visitors coming. The Renaissance castle of Kronborg, a Danish heritage visitor attraction and the setting of Shakespeare’s Hamlet, has shown the way by staging Hamlet Live, an interactive theatrical experience. Its success is due to the professional actors’ co-creative performances and improvisations. In this study, based on observations, semi-structured interviews and thematic analysis of TripAdvisor reviews, we identify and describe seven interconnected elements that have made Hamlet Live successful in terms of revenue and visitor satisfaction. These elements form an experiential strategy framework that other heritage visitor attractions could use to create extraordinary experiences. We provide recommendations on which types of heritage visitor attractions could replicate the achievements of Kronborg’s Hamlet Live.
{"title":"Hamlet Live: the 7 I’s Experiential Strategy Framework for heritage visitor attractions","authors":"N. Lund, Peter Holst-Beck, B. J. Pine II, A. Leask","doi":"10.1080/1743873X.2021.1951277","DOIUrl":"https://doi.org/10.1080/1743873X.2021.1951277","url":null,"abstract":"ABSTRACT In an increasingly competitive market for tourist destinations, visitor attractions play a key role in enticing visitors to the destination, and as such must continually develop new extraordinary experiential offerings to keep visitors coming. The Renaissance castle of Kronborg, a Danish heritage visitor attraction and the setting of Shakespeare’s Hamlet, has shown the way by staging Hamlet Live, an interactive theatrical experience. Its success is due to the professional actors’ co-creative performances and improvisations. In this study, based on observations, semi-structured interviews and thematic analysis of TripAdvisor reviews, we identify and describe seven interconnected elements that have made Hamlet Live successful in terms of revenue and visitor satisfaction. These elements form an experiential strategy framework that other heritage visitor attractions could use to create extraordinary experiences. We provide recommendations on which types of heritage visitor attractions could replicate the achievements of Kronborg’s Hamlet Live.","PeriodicalId":47192,"journal":{"name":"Journal of Heritage Tourism","volume":"17 1","pages":"125 - 141"},"PeriodicalIF":2.7,"publicationDate":"2021-07-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/1743873X.2021.1951277","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47729081","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-07-04DOI: 10.1080/1743873X.2021.1920963
R. Isaac
ABSTRACT This special issue of Journal of Heritage Tourism on dark tourism aims to encourage and advance theoretical, conceptual, and empirical research on dark tourism. The call for papers was inspired by the editor’s theoretical and research interest in dark tourism studies. The collection of articles in this special issue provides original, innovative and international tourism research that is embedded in interdisciplinary and transdisciplinary theoretical and methodological thought in the study of dark tourism. Finally, this editorial will address a few lines of future research directions focusing on the experience and emotions of visitors at ‘dark tourism’ sites.
{"title":"Editorial special issue in Dark Tourism","authors":"R. Isaac","doi":"10.1080/1743873X.2021.1920963","DOIUrl":"https://doi.org/10.1080/1743873X.2021.1920963","url":null,"abstract":"ABSTRACT This special issue of Journal of Heritage Tourism on dark tourism aims to encourage and advance theoretical, conceptual, and empirical research on dark tourism. The call for papers was inspired by the editor’s theoretical and research interest in dark tourism studies. The collection of articles in this special issue provides original, innovative and international tourism research that is embedded in interdisciplinary and transdisciplinary theoretical and methodological thought in the study of dark tourism. Finally, this editorial will address a few lines of future research directions focusing on the experience and emotions of visitors at ‘dark tourism’ sites.","PeriodicalId":47192,"journal":{"name":"Journal of Heritage Tourism","volume":"16 1","pages":"363 - 366"},"PeriodicalIF":2.7,"publicationDate":"2021-07-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/1743873X.2021.1920963","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44512978","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-06-28DOI: 10.1080/1743873X.2021.1942621
J. Kennell
{"title":"Tourism in European microstates and dependencies: geopolitics, scale and resource limitations","authors":"J. Kennell","doi":"10.1080/1743873X.2021.1942621","DOIUrl":"https://doi.org/10.1080/1743873X.2021.1942621","url":null,"abstract":"","PeriodicalId":47192,"journal":{"name":"Journal of Heritage Tourism","volume":"17 1","pages":"245 - 246"},"PeriodicalIF":2.7,"publicationDate":"2021-06-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/1743873X.2021.1942621","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44107790","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-06-24DOI: 10.1080/1743873X.2021.1937186
Gila Oren, Y. Poria, A. Reichel
ABSTRACT This exploratory qualitative study focuses on two issues: (1) an examination of the emotions that participants expect to feel when visiting a heritage site presenting death and atrocities; and (2) the emotions they feel during the visit. The study is based on 43 semi-structured interviews with participants from Israel, Poland, and Germany. The findings revealed the centrality of negative emotions that emerge at a heritage site, and the co-existence of positive/pleasant and negative/unpleasant emotions such as pride, satisfaction, frustration, sadness, and anger. Additionally, the findings showed the interlinks between the on-site presence, the intensity of the emotional experience, and its memorability. The findings highlight the significant role of negative/unpleasant emotions for the conceptualization of heritage tourism and distinguish it from other types and forms of tourism.
{"title":"The positive role of negative emotions in heritage-site visits: the case of Auschwitz Death Camp","authors":"Gila Oren, Y. Poria, A. Reichel","doi":"10.1080/1743873X.2021.1937186","DOIUrl":"https://doi.org/10.1080/1743873X.2021.1937186","url":null,"abstract":"ABSTRACT This exploratory qualitative study focuses on two issues: (1) an examination of the emotions that participants expect to feel when visiting a heritage site presenting death and atrocities; and (2) the emotions they feel during the visit. The study is based on 43 semi-structured interviews with participants from Israel, Poland, and Germany. The findings revealed the centrality of negative emotions that emerge at a heritage site, and the co-existence of positive/pleasant and negative/unpleasant emotions such as pride, satisfaction, frustration, sadness, and anger. Additionally, the findings showed the interlinks between the on-site presence, the intensity of the emotional experience, and its memorability. The findings highlight the significant role of negative/unpleasant emotions for the conceptualization of heritage tourism and distinguish it from other types and forms of tourism.","PeriodicalId":47192,"journal":{"name":"Journal of Heritage Tourism","volume":"17 1","pages":"158 - 173"},"PeriodicalIF":2.7,"publicationDate":"2021-06-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/1743873X.2021.1937186","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49565789","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-06-03DOI: 10.1080/1743873X.2021.1933992
Masood Khodadadi, Fereshteh Pezeshki, H. O’Donnell
ABSTRACT World Heritage sites have been widely studied due to their position in attracting tourists. However, while small heritage sites do not match the popularity of World Heritage Sites, they can have many socio-economic benefits for local communities and help to transfer knowledge of the past to the next generation. Despite these potentials, small heritage sites have been relatively overlooked by researchers. This study, for the first time, conceptualizes the notion of small heritage site and examines the barriers to sustainable tourism development of small heritage sites in the historic city of Shiraz in Iran focusing on the views of various stakeholders and analyzing their responses to the challenges they face. Using a social constructionist frame and thematic analysis, data from interviews with 15 heritage tourism stakeholders – selected through purposive sampling – were analyzed and challenges were categorized into six themes of policy and planning, knowledge, resources, desire, marketing activities and awareness. The results revealed that the themes of policy and planning were the most commonly referred to issues by the participants. Given the scarcity of studies conducted in the area of small heritage sites, the findings of this study provide constructive suggestions for sustainable heritage tourism development in Iran and elsewhere.
{"title":"Small but perfectly (in)formed? Sustainable development of small heritage sites in Iran","authors":"Masood Khodadadi, Fereshteh Pezeshki, H. O’Donnell","doi":"10.1080/1743873X.2021.1933992","DOIUrl":"https://doi.org/10.1080/1743873X.2021.1933992","url":null,"abstract":"ABSTRACT World Heritage sites have been widely studied due to their position in attracting tourists. However, while small heritage sites do not match the popularity of World Heritage Sites, they can have many socio-economic benefits for local communities and help to transfer knowledge of the past to the next generation. Despite these potentials, small heritage sites have been relatively overlooked by researchers. This study, for the first time, conceptualizes the notion of small heritage site and examines the barriers to sustainable tourism development of small heritage sites in the historic city of Shiraz in Iran focusing on the views of various stakeholders and analyzing their responses to the challenges they face. Using a social constructionist frame and thematic analysis, data from interviews with 15 heritage tourism stakeholders – selected through purposive sampling – were analyzed and challenges were categorized into six themes of policy and planning, knowledge, resources, desire, marketing activities and awareness. The results revealed that the themes of policy and planning were the most commonly referred to issues by the participants. Given the scarcity of studies conducted in the area of small heritage sites, the findings of this study provide constructive suggestions for sustainable heritage tourism development in Iran and elsewhere.","PeriodicalId":47192,"journal":{"name":"Journal of Heritage Tourism","volume":"17 1","pages":"74 - 90"},"PeriodicalIF":2.7,"publicationDate":"2021-06-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/1743873X.2021.1933992","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49225632","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-03-04DOI: 10.1080/1743873X.2020.1766475
Sagar Singh
ABSTRACT The tourism area life-cycle (TALC) concept has often not been supported by data. The link between tourism area life-cycle and evolution is usually not explored. In-depth understanding of the relationship between natural and cultural heritage and tourism evolution, with a spiral concept of time, that can be better predicted by local ‘calendars’ and folk wisdom, is lost sight of, affecting understanding. Discrepancies in TALC are understood by adjusting facts, including a hypothetical homogeneous effect of marketing, to fit its hypothetical structure. This paper re-examines these with the concept of spiral time and shows that ‘normality’ as per statistics and Butler’s model is purely hypothetical, not borne out by facts. Examples from across the globe show that resorts do not follow an exact pattern as described by the model. Better insights can be gained by considering sub-cycles, cycles, and super-cycles. Evolution is part of a broad theory of tourism based on diverse needs – physical, physiological, psychological, social, cultural, linguistic, spiritual, and emotional. A theory of evolution is necessary to understand tourism, and statistical ‘normality’ cannot be adjusted with facts unless a fresh perspective on time is considered, implying a paradigm shift and a new perspective on tourism, heritage and evolution.
{"title":"Time, tourism area ‘life-cycle,’ evolution and heritage","authors":"Sagar Singh","doi":"10.1080/1743873X.2020.1766475","DOIUrl":"https://doi.org/10.1080/1743873X.2020.1766475","url":null,"abstract":"ABSTRACT The tourism area life-cycle (TALC) concept has often not been supported by data. The link between tourism area life-cycle and evolution is usually not explored. In-depth understanding of the relationship between natural and cultural heritage and tourism evolution, with a spiral concept of time, that can be better predicted by local ‘calendars’ and folk wisdom, is lost sight of, affecting understanding. Discrepancies in TALC are understood by adjusting facts, including a hypothetical homogeneous effect of marketing, to fit its hypothetical structure. This paper re-examines these with the concept of spiral time and shows that ‘normality’ as per statistics and Butler’s model is purely hypothetical, not borne out by facts. Examples from across the globe show that resorts do not follow an exact pattern as described by the model. Better insights can be gained by considering sub-cycles, cycles, and super-cycles. Evolution is part of a broad theory of tourism based on diverse needs – physical, physiological, psychological, social, cultural, linguistic, spiritual, and emotional. A theory of evolution is necessary to understand tourism, and statistical ‘normality’ cannot be adjusted with facts unless a fresh perspective on time is considered, implying a paradigm shift and a new perspective on tourism, heritage and evolution.","PeriodicalId":47192,"journal":{"name":"Journal of Heritage Tourism","volume":"16 1","pages":"218 - 229"},"PeriodicalIF":2.7,"publicationDate":"2021-03-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/1743873X.2020.1766475","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45537064","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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