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Effects of heritage on destination image: multi-method research based on an appraisal approach to emotional response in-situ 遗产对目的地形象的影响:基于现场情绪反应评估方法的多方法研究
IF 2.7 Q2 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2023-03-01 DOI: 10.1080/1743873X.2023.2178926
Marcelo Royo Vela, Alexis Garzón Paredes
ABSTRACT The research objective is to test the effects of heritage on the Tourist Destination Image formation. A multi-method quantitative approach applying surveys and neuromarketing were applied. Three different surveys were carried out in three different moments of the touristic visit to measure the heritage impact on the dynamics of destination image. Furthermore, a neuromarketing experiment using electroencephalogram and virtual reality were carried out to measure the emotional and cognitive responses to heritage and their effects on the TDI formation. Results show, either the surveys or the neuromarketing experiment, a clear emotional response to heritage that, indeed, has a positive effect in the cultural destination image. The conclusion suggests a line of research for the development and improvement of TDI models for cultural destinations which would incorporate the in situ emotional response in an appraisal approach to emotions.
研究目的是检验遗产对旅游目的地形象形成的影响。采用了应用调查和神经营销的多方法定量方法。在旅游访问的三个不同时刻进行了三次不同的调查,以衡量遗产对目的地形象动态的影响。此外,使用脑电图和虚拟现实进行了一项神经营销实验,以测量对遗产的情绪和认知反应及其对TDI形成的影响。无论是调查还是神经营销实验,结果都表明,对遗产的明显情感反应确实对文化目的地形象产生了积极影响。该结论为开发和改进文化目的地的TDI模型提供了一条研究路线,该模型将把现场情绪反应纳入情绪评估方法中。
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引用次数: 1
Generativity and inheritance: understanding Generation Z’s intention to participate in cultural heritage tourism 世代与传承:理解Z世代参与文化遗产旅游的意图
IF 2.7 Q2 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2023-02-14 DOI: 10.1080/1743873X.2023.2178927
Guanda Wu, Shitian Chen, Yu-Hua Xu
ABSTRACT Cultural heritage tourism (CHT) has become increasingly popular among the general public, enriching tourists’ cultural experiences and realizing their generative needs. However, limited academic attention has been paid to the research on young people’s generative needs in CHT. Therefore, this study investigated college students’ generativity and developed an extended TPB model to explore the factors influencing their travel intention in CHT. Multiple linear regression analysis was performed on the questionnaire data of 233 college students. The results indicated that college students’ generativity, attitude towards CHT, subjective norm, and perceived behavioral control all positively affected their intention to participate in CHT. The positive correlation between young people’s generativity and their travel intention in CHT has contributed to the existing literature on tourist behavior. Meanwhile, some practical implications were provided for tourism managers and marketers to attract the young generation to engage in CHT.
文化遗产旅游日益受到大众的欢迎,丰富了游客的文化体验,实现了游客的生成性需求。然而,学术界对青少年生殖需求的研究却很少。因此,本研究以大学生的生成性为研究对象,建立了一个扩展的TPB模型,探讨大学生在CHT中旅游意愿的影响因素。对233名大学生的问卷数据进行多元线性回归分析。结果表明,大学生的生成性、对CHT的态度、主观规范和感知行为控制对其参与CHT的意愿均有正向影响。年轻人的创造性与其旅游意愿之间的正相关关系为现有的旅游行为研究提供了理论依据。同时,本文也为旅游管理者和营销人员吸引年轻一代从事旅游旅游提供了一些实践启示。
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引用次数: 4
A cognitive appraisal perspective of emotional accessibility at heritage sites: empirical evidence from the UNESCO World Heritage Site of Petra 遗产地情感可达性的认知评价视角:来自联合国教科文组织世界遗产地佩特拉的经验证据
IF 2.7 Q2 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2023-02-09 DOI: 10.1080/1743873X.2023.2169152
Zaid Alrawadieh, G. Prayag, Ziad Alrawadieh
ABSTRACT The emotional aspects of heritage experiences remain so far under-researched with the emotional accessibility at such sites ignored. Using cognitive appraisal theory (CAT) and reversal theory, this study evaluates the role of motivation, tourism impacts, emotional accessibility, and felt emotions in determining tourist satisfaction at heritage sites. Based on a sample of 1531 international visitors to Petra, this study confirms that tourist motivation affects perceived positive but not negative tourism impacts. Tourist motivation contributes positively toward visitors accessing their emotions (emotional accessibility) derived from the site visit. However, only positive tourism impacts contribute to emotional accessibility, and the latter informs both felt positive and negative emotions. Significant relationships exist between these factors and tourist satisfaction. Implications for cultural sustainability and tourist experience management at heritage sites are suggested.
迄今为止,对遗产体验的情感方面的研究仍然不足,这些遗址的情感可达性被忽视。本研究运用认知评价理论(CAT)和反转理论,评估动机、旅游影响、情感可达性和感受情绪对遗产地游客满意度的影响。基于1531名前往佩特拉的国际游客的样本,本研究证实,游客动机影响感知到的积极旅游影响,而不是消极旅游影响。游客动机对游客从现场访问中获得的情感(情感可达性)有积极的作用。然而,只有积极的旅游影响对情感可达性有贡献,后者反映了感受到的积极情绪和消极情绪。这些因素与游客满意度之间存在显著的相关关系。对文化可持续性和遗产地旅游体验管理的启示提出建议。
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引用次数: 1
Softly enhancing political legitimacy via Red Tourism 通过红色旅游软性提升政治合法性
IF 2.7 Q2 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2023-02-08 DOI: 10.1080/1743873X.2023.2174440
Tony Yan, M. Hyman
ABSTRACT Political legitimacy-building and tourism studies help to explain how and why China’s governing regime advanced Red Tourism to justify and reinforce its governance and legitimacy. A historical analysis of multilevel Chinese sources shows that the expressivity and value-ladenness that characterize visits to select historical sites permit governing regimes to softly augment their political legitimacy via political identity formation, political meaning framing, and nationalistic mobilization.
政治合法性建设和旅游研究有助于解释中国执政政权如何以及为什么推进红色旅游来证明和加强其治理和合法性。对多层次中国资料的历史分析表明,对选定历史遗址的访问所具有的表现力和价值负担性,使执政政权能够通过政治认同形成、政治意义框架和民族主义动员来轻轻地增强其政治合法性。
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引用次数: 1
Authenticity and tourism development: the simple problem of incense at Cham living heritage sites in Vietnam 真实性与旅游发展:越南占族活遗产地香的简单问题
IF 2.7 Q2 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2023-02-06 DOI: 10.1080/1743873X.2022.2149336
Quang Dai Tuyen, W. Noseworthy
ABSTRACT This article details the perception of indigenous Cham communities in the Socialist Republic of Vietnam (SRV) with regard to the concept of authenticity. Based upon a combination of historical and anthropological methods, including interviews conducted in the Cham and Vietnamese language, and participant observation, between 2012 and 2017, we found government officials have imposed their own concept of authenticity on indigenous heritage sites, favouring tourist development. This includes the apparently mundane use of joss-stick incense. Consequentially, members of the Cham community are distraught. Incensed over incense, in a sense, they contend this is a violation of their customary practices and therefore inauthentic. Hence, we argue that if indigenous culture is over commodified, without respect for what may appear to be simple regulations, tensions will emerge, creating the perception from within the community that outside forces are collaborating to lead to the destruction of the indigenous heritage site. An alternative approach is to view the concepts of living heritage as foundational in cases where indigenous heritage is promoted for the sake of tourists. This alternative approach would lead to a decrease in potential tensions, while balancing needs of the community and tourist industry.
摘要本文详细介绍了越南社会主义共和国(SRV)土著Cham社区对真实性概念的看法。基于历史和人类学方法的结合,包括在2012年至2017年间用湛语和越南语进行的采访,以及参与者的观察,我们发现政府官员在土著遗产地上强加了自己的真实性概念,有利于旅游业的发展。这包括明显平凡的使用香。因此,湛社区的成员悲痛欲绝。从某种意义上说,他们认为这违反了他们的习惯做法,因此是不真实的。因此,我们认为,如果土著文化过度商品化,不尊重看似简单的法规,就会出现紧张局势,在社区内部造成一种看法,即外部势力正在合作,导致土著遗产地遭到破坏。另一种方法是,在为游客宣传土著遗产的情况下,将活遗产的概念视为基础。这种替代方法将减少潜在的紧张局势,同时平衡社区和旅游业的需求。
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引用次数: 0
Carbon footprints of travel to World Heritage Sites: communicating climate to potential tourists through a consumption-based life-cycle assessment 世界遗产地旅行的碳足迹:通过基于消费的生命周期评估向潜在游客传达气候信息
IF 2.7 Q2 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2023-02-06 DOI: 10.1080/1743873X.2023.2171297
Ellen J. Platts, H. Keifer, K. Samuels
ABSTRACT In this study, an input-output-based hybrid life cycle assessment method is used to calculate the carbon footprint of a tourist’s travel to sixteen United Nations Educational, Scientific and Cultural Organization (UNESCO) World Heritage Sites (WHS) including direct and indirect emissions. The carbon footprint of three trip styles (budget, mid-range expenses, and high-end) is calculated for each WHS, reflecting options available to heritage tourists. This study is part of a more extensive study that created a climate communication recognition scheme (CCRS) for UNESCO WHS to communicate information about climate change to potential tourists and heritage site managers, elaborating and extending upon communication tools such as environmental product information schemes, certifications, and ecolabels. The results are intended for educational purposes and contribute to a holistic approach to carbon management in heritage tourism. The results are available online as an ArcGIS StoryMap titled Climate Footprints of Heritage Tourism.
本研究采用基于投入产出的混合生命周期评估方法,计算了游客在16个联合国教科文组织(UNESCO)世界遗产地旅游的碳足迹,包括直接排放和间接排放。每个WHS计算了三种旅行方式(预算,中档和高端)的碳足迹,反映了遗产游客的选择。本研究是一项更广泛的研究的一部分,该研究为联合国教科文组织世界遗产理事会创建了一个气候传播识别计划(CCRS),以向潜在的游客和遗产地管理者传达有关气候变化的信息,详细阐述和扩展环境产品信息计划、认证和生态标签等传播工具。研究结果旨在教育目的,并有助于遗产旅游碳管理的整体方法。研究结果以ArcGIS故事地图的形式在网上发布,标题为“遗产旅游的气候足迹”。
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引用次数: 1
Tourism and sustainability at a crossroads in Shiretoko UNESCO World Natural Heritage Site in Japan 在联合国教科文组织世界自然遗产日本七子町,旅游业和可持续性处于十字路口
IF 2.7 Q2 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2023-02-02 DOI: 10.1080/1743873X.2023.2169614
Abhik Chakraborty, Takeshi Takenaka
ABSTRACT Sensitive natural environments of World Natural Heritage Sites (WNHS) are prone to damage from anthropogenic stressors including tourism. This article analyzes the case of Shiretoko Peninsula in Japan and identifies several challenges for natural heritage tourism. Shiretoko Peninsula is known for the connectivity between rich marine and terrestrial ecosystems symbolized by the formation of seasonal sea ice and the occurrence of several endangered species. However, the natural environment remains fragmented and visitor increase creates new pressure on the fragile ecosystems. Based on a visitor survey, multiple stakeholder interviews, and participant observation, this study identified problems such as low stakeholder awareness of ongoing environmental change and fragmentation of ecosystems in the WNHS area, emergence of tourism and ocular consumption of wildlife as novel stressors, lack of effective science communication skills in guides, and inadequate utilization of visitor centers. In addition, inadequate legal protection of endangered species, prevalence of a species control approach in the local management, and a lack of multilingual skills among local guides affect the site. This situation necessitates an open and critical dialogue between ecological experts, heritage managers, local inhabitants, and tourists, as well as a holistic understanding of the complex challenges affecting the natural environment of the place.
摘要世界自然遗产地的敏感自然环境容易受到包括旅游在内的人为压力的破坏。本文以日本的知子半岛为例,分析了自然遗产旅游面临的几个挑战。知子半岛以丰富的海洋和陆地生态系统之间的连通性而闻名,其标志是季节性海冰的形成和几种濒危物种的出现。然而,自然环境仍然支离破碎,游客的增加给脆弱的生态系统带来了新的压力。基于游客调查、多方利益相关者访谈和参与者观察,本研究发现了WNHS地区利益相关者对持续的环境变化和生态系统破碎化的认识不足、旅游业和野生动物视觉消费作为新的压力源的出现、导游缺乏有效的科学沟通技能以及游客中心的利用不足等问题。此外,对濒危物种的法律保护不足,当地管理中普遍采用物种控制方法,以及当地导游缺乏多语言技能,都影响了该遗址。这种情况需要生态专家、遗产管理者、当地居民和游客之间进行开放和批判性的对话,以及对影响该地区自然环境的复杂挑战的全面理解。
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引用次数: 0
Transformed landscapes, tourist sentiments: the place making narrative of a luxury heritage hotel in Singapore 景观转换,游客情感:新加坡豪华遗产酒店的叙事场所
IF 2.7 Q2 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2023-02-01 DOI: 10.1080/1743873X.2023.2169151
K. Thirumaran, Zohre Mohammadi, Simona Azzali, Emiel L. Eijdenberg, Gerardine Donough-Tan
ABSTRACT The position of heritage hotels in place making narratives is not secure, given the challenges of new local developments and larger international forces. This research examines Singapore’s iconic luxury heritage hotel, Raffles Singapore, against the relatively new hotels, The Fullerton Hotel Singapore and Marina Bay Sands, to identify the nexus between the island city-state’s historical and contemporary position in the changing hospitality landscape, specifically addressing the concept of place making as a dynamic narrative. Applying sentiment analysis, 454 hotel guest reviews on internationally recognized travel websites were examined. The findings suggest that the dominance of a luxury heritage hotel in the narratives of place making can shift over time, subject to postmodern architectural developments in the hotel landscape and competition from other luxury heritage hotels with iconic and location histories. A key contribution to the hospitality discipline is the measurement of a luxury heritage hotel’s staying power through continuous place making amid glocal challenges. The significance of the findings should alert hospitality practitioners specializing in marketing to potential shifts arising from continuing new competitive narratives in place making.
面对新的地方发展和更大的国际力量的挑战,传统酒店在叙事中的地位并不稳固。本研究考察了新加坡标志性的豪华遗产酒店新加坡莱佛士酒店,与相对较新的酒店,新加坡富勒顿酒店和滨海湾金沙酒店,以确定岛屿城市国家在不断变化的酒店景观中的历史和当代地位之间的联系,特别解决了作为动态叙事的场所制作概念。运用情感分析,对国际知名旅游网站上454家酒店的客人评论进行了研究。研究结果表明,豪华遗产酒店在场所制作叙事中的主导地位可能会随着时间的推移而改变,这取决于酒店景观的后现代建筑发展以及其他具有标志性和地点历史的豪华遗产酒店的竞争。酒店管理学科的一个关键贡献是衡量一家豪华传统酒店在全球挑战中持续的生存能力。研究结果的重要性应该提醒专门从事市场营销的酒店从业人员注意不断出现的新的竞争性叙事所带来的潜在变化。
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引用次数: 0
Tourist photography and heritage. The case of the abandoned city of Pripyat 旅游摄影和遗产。被遗弃的普里皮亚季市
IF 2.7 Q2 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2023-01-09 DOI: 10.1080/1743873X.2022.2161907
Anna Duda
ABSTRACT The aim of this article is to present photography as an effective method for exploring abandoned heritage sites. The example of Pripyat – a city a few kilometres away from the Chernobyl Nuclear Power Plant – will show the attitude of tourists towards a place which today is of undoubted cultural and historical value, but which is also an abandoned place. By means of semiotic and hermeneutic analysis of the photographs taken by tourists, a picture of Pripyat will be outlined, which has started to function anew in the cultural space thanks to, among others, tourist representations. A tourist’s gaze on Pripyat was analysed through the lens of four categories: must-see places, tourist performativity behaviours, the acts and ruin photos. In addition, the article outlines the direct relationship between the tourist imagination, photography, and heritage. Through tourist photography, the heritage is ‘reframed’ and domesticated. Photography also takes an active part in the process of making heritage by fragmenting the world and often putting them into a completely new context and narration and an example is abandoned Pripyat.
摘要:本文的目的是将摄影作为一种探索废弃遗址的有效方法。普里皮亚季是一座距离切尔诺贝利核电站几公里的城市,这将表明游客对这个今天具有毋庸置疑的文化和历史价值,但也是一个废弃的地方的态度。通过对游客拍摄的照片进行符号学和解释学分析,将勾勒出一幅普里皮亚季的照片,这幅照片在文化空间中开始重新发挥作用,这要归功于游客的表现。通过四类镜头分析了一名游客对普里皮亚季的凝视:必看景点、游客的表演行为、行为和废墟照片。此外,文章还概述了游客的想象、摄影和遗产之间的直接关系。通过旅游摄影,遗产被重新定义和驯化。摄影也积极参与了创造遗产的过程,将世界分割开来,并经常将其置于一个全新的背景和叙述中,一个例子是被遗弃的普里皮亚季。
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引用次数: 1
Is heritage tourism a panacea for rural decline? A comparative study of the Camino de Santiago and the Canal de Castilla in Spain 遗产旅游是解决乡村衰落的灵丹妙药吗?西班牙圣地亚哥运河与卡斯蒂利亚运河的比较研究
IF 2.7 Q2 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2023-01-05 DOI: 10.1080/1743873X.2022.2159417
Luis Alfonso Hortelano Mínguez, Jan Mansvelt Beck
ABSTRACT The aim of this article is to establish whether fostering rural tourism by reuse and promotion of heritage has been able to mitigate the demographic decline in a depopulating area of Spain. Two types of route-based tourism in the north-west of Castile are compared, namely the millenary pilgrimage route to Santiago de Compostela and the nineteenth-century Castile Canal. For three decades, public authorities have actively stimulated tourism along these routes in order to retain the population. The findings reveal that public-sector investments and promotion have contributed to the growth of tourism along both routes but have not stopped demographic decline. The lack of revitalisation of the countryside is the result of the preceding rural exodus that has destroyed village communities.
本文的目的是确定通过遗产再利用和推广来促进乡村旅游是否能够缓解西班牙人口减少地区的人口下降。比较了卡斯蒂利亚西北部两种基于路线的旅游,即千年朝圣路线圣地亚哥德孔波斯特拉和19世纪的卡斯蒂利亚运河。三十年来,为了留住人口,公共当局积极刺激这些路线沿线的旅游业。调查结果显示,公共部门的投资和推广促进了这两条路线的旅游业的增长,但并没有阻止人口的下降。农村缺乏振兴是先前农村人口外流破坏了农村社区的结果。
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引用次数: 1
期刊
Journal of Heritage Tourism
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