Pub Date : 2023-05-11DOI: 10.1080/1743873X.2023.2210431
Brianna Wyatt
{"title":"50 dark destinations: crime and contemporary tourism","authors":"Brianna Wyatt","doi":"10.1080/1743873X.2023.2210431","DOIUrl":"https://doi.org/10.1080/1743873X.2023.2210431","url":null,"abstract":"","PeriodicalId":47192,"journal":{"name":"Journal of Heritage Tourism","volume":null,"pages":null},"PeriodicalIF":2.7,"publicationDate":"2023-05-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42629481","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-04-19DOI: 10.1080/1743873X.2023.2201451
J. Malis, David Másilka, Kristyna Janeckova
ABSTRACT This paper focuses on the advantages of pilgrimage for modern-day people, trying to find and describe phenomena that are integral to the pilgrim experience. The aim is to investigate this experience holistically, without any a priori focus on a specific phenomenon. The qualitatively-oriented research was based on semi-structured interviews conducted with seven Czech pilgrims, after their experience from a pilgrimage to Santiago de Compostela in Spain. The textual analyses were performed using the grounded theory method. The main finding is that the most significant benefit of pilgrimage is Intense Self-knowledge as a product of six phenomena: Disengagement from Everydayness, Solitude, Company on the Pilgrimage, Spirituality, Pain and Walking in the Camino Environment. Understanding this phenomenon helps us, in return, to understand the need of post-modern individuals for seeking this unique mode of travel, in which they are jolted out of their routine over an extended period of time and are exposed to an environment associated with a Christian tradition which is based on the archetypal need to wander to find sacredness.
{"title":"The solo pilgrim phenomenon on the Journey to Santiago de Compostela in Spain","authors":"J. Malis, David Másilka, Kristyna Janeckova","doi":"10.1080/1743873X.2023.2201451","DOIUrl":"https://doi.org/10.1080/1743873X.2023.2201451","url":null,"abstract":"ABSTRACT This paper focuses on the advantages of pilgrimage for modern-day people, trying to find and describe phenomena that are integral to the pilgrim experience. The aim is to investigate this experience holistically, without any a priori focus on a specific phenomenon. The qualitatively-oriented research was based on semi-structured interviews conducted with seven Czech pilgrims, after their experience from a pilgrimage to Santiago de Compostela in Spain. The textual analyses were performed using the grounded theory method. The main finding is that the most significant benefit of pilgrimage is Intense Self-knowledge as a product of six phenomena: Disengagement from Everydayness, Solitude, Company on the Pilgrimage, Spirituality, Pain and Walking in the Camino Environment. Understanding this phenomenon helps us, in return, to understand the need of post-modern individuals for seeking this unique mode of travel, in which they are jolted out of their routine over an extended period of time and are exposed to an environment associated with a Christian tradition which is based on the archetypal need to wander to find sacredness.","PeriodicalId":47192,"journal":{"name":"Journal of Heritage Tourism","volume":null,"pages":null},"PeriodicalIF":2.7,"publicationDate":"2023-04-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44965562","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-03-28DOI: 10.1080/1743873X.2023.2192875
A. Earl, C. M. Hall
ABSTRACT For most of the past 300 years, the concept of nostalgia has been regarded as a medical condition. However, since the 1980s, it has become heavily associated with the ‘heritage industry’ and the creation of consumer experiences, especially in a tourism and leisure context. This special issue on nostalgia and tourism aims to encourage and advance the scholarly conversation about the relationship between nostalgia and contemporary heritage tourism. The collection of articles in this special issue provides theoretical, conceptual and empirical research on nostalgia and heritage tourism in different contexts. Hence, this editorial addresses the historical development of the term ‘nostalgia’ and examines the key themes in research on nostalgia and heritage tourism.
{"title":"Nostalgia and tourism","authors":"A. Earl, C. M. Hall","doi":"10.1080/1743873X.2023.2192875","DOIUrl":"https://doi.org/10.1080/1743873X.2023.2192875","url":null,"abstract":"ABSTRACT For most of the past 300 years, the concept of nostalgia has been regarded as a medical condition. However, since the 1980s, it has become heavily associated with the ‘heritage industry’ and the creation of consumer experiences, especially in a tourism and leisure context. This special issue on nostalgia and tourism aims to encourage and advance the scholarly conversation about the relationship between nostalgia and contemporary heritage tourism. The collection of articles in this special issue provides theoretical, conceptual and empirical research on nostalgia and heritage tourism in different contexts. Hence, this editorial addresses the historical development of the term ‘nostalgia’ and examines the key themes in research on nostalgia and heritage tourism.","PeriodicalId":47192,"journal":{"name":"Journal of Heritage Tourism","volume":null,"pages":null},"PeriodicalIF":2.7,"publicationDate":"2023-03-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41637065","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-03-28DOI: 10.1080/1743873X.2023.2189523
Susan Weidmann, S. Filep, B. Lovelock
ABSTRACT The paper examines emotions generated in potential visitors through the promotional imagery used in fright tourism, a form of dark heritage tourism. In fright tourism, an unusual combination of human emotions of fun and fear are experienced by tourists through activities such as haunted house visits and ghost tours. A modified model, based on Russell’s [1980. A circumplex model of affect. Journal of Personality and Social Psychology, 39(6), 1161–1178] Circumplex Model of Affect, was developed to measure emotions in fright tourism advertising. The model was constructed with empirical data from the United States and New Zealand. The data were obtained through interviews with business owners of fright tourism attractions, focus groups, and a questionnaire of potential visitors. Findings indicated statistically significant correlations exist between human emotions in different quadrants of the model (positive/pleasant and negative/unpleasant). The findings suggest, contrary to the application of the Circumplex Model in more conventional tourism settings, that fright tourism business’ advertisements induce contradictory emotions. The study challenges current understandings of visitor experiences and contributes to knowledge about how fright tourism heritage experiences may best be promoted.
{"title":"Promoting the thrills: a study of emotional reactions to advertisements for fright tourism heritage attractions","authors":"Susan Weidmann, S. Filep, B. Lovelock","doi":"10.1080/1743873X.2023.2189523","DOIUrl":"https://doi.org/10.1080/1743873X.2023.2189523","url":null,"abstract":"ABSTRACT The paper examines emotions generated in potential visitors through the promotional imagery used in fright tourism, a form of dark heritage tourism. In fright tourism, an unusual combination of human emotions of fun and fear are experienced by tourists through activities such as haunted house visits and ghost tours. A modified model, based on Russell’s [1980. A circumplex model of affect. Journal of Personality and Social Psychology, 39(6), 1161–1178] Circumplex Model of Affect, was developed to measure emotions in fright tourism advertising. The model was constructed with empirical data from the United States and New Zealand. The data were obtained through interviews with business owners of fright tourism attractions, focus groups, and a questionnaire of potential visitors. Findings indicated statistically significant correlations exist between human emotions in different quadrants of the model (positive/pleasant and negative/unpleasant). The findings suggest, contrary to the application of the Circumplex Model in more conventional tourism settings, that fright tourism business’ advertisements induce contradictory emotions. The study challenges current understandings of visitor experiences and contributes to knowledge about how fright tourism heritage experiences may best be promoted.","PeriodicalId":47192,"journal":{"name":"Journal of Heritage Tourism","volume":null,"pages":null},"PeriodicalIF":2.7,"publicationDate":"2023-03-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44523183","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-03-27DOI: 10.1080/1743873X.2023.2188450
Mohamed Amer, M. Ginzarly, M. Renzi
ABSTRACT The valorization of the UNESCO WHC emblem as a brand icon overlooks the marketing statement of local heritage sites that are not designated as world heritage. This practice leads to competition rather than collaboration which could result in endangering the intangible cultural heritage expressions and authentic cultural knowledge. Moreover, the tourism market deals mostly with the cultural landscape as a semi-customized product valorizing the role of publicity which might have a high negative impact on the conservation statement of the cultural asset. Consequently, this research investigates the interconnection between the fundamentals of branding and conservative management to enhance the outstanding values of cultural identity manifestations. It is an empirical study that reviews the branding statement of the Italian cultural landscape of Civita di Bagnoregio. It applies an integrated method that combines qualitative and quantitative analysis. It assesses 20 interviews with the key site stakeholders and more than 7000 social media posts. The findings of this study draw a proposal for a people-centred heritage branding approach that seeks to generate a lifelong learning memory for the community and a long-term brand image for the visitors’ mentality.
联合国教科文组织世界遗产委员会会徽作为品牌标志的定价忽略了未被指定为世界遗产的当地遗产地的营销声明。这种做法导致竞争而非合作，这可能会危及非物质文化遗产的表现形式和真实的文化知识。此外，旅游市场主要将文化景观作为一种半定制产品，对宣传的作用进行估价，这可能会对文化资产的保护声明产生很大的负面影响。因此，本研究调查了品牌的基本原理和保守管理之间的相互联系，以增强文化身份表现的突出价值。这是一项实证研究，回顾了意大利文化景观Civita di Bagnoregio的品牌声明。它采用了定性和定量分析相结合的综合方法。它评估了对关键网站利益相关者的20次采访和7000多条社交媒体帖子。这项研究的结果为以人为中心的遗产品牌方法提出了建议，该方法旨在为社区创造终身学习记忆，并为游客的心态创造长期的品牌形象。
{"title":"Civita di Bagnoregio, Italy: towards a people-centred heritage branding approach","authors":"Mohamed Amer, M. Ginzarly, M. Renzi","doi":"10.1080/1743873X.2023.2188450","DOIUrl":"https://doi.org/10.1080/1743873X.2023.2188450","url":null,"abstract":"ABSTRACT The valorization of the UNESCO WHC emblem as a brand icon overlooks the marketing statement of local heritage sites that are not designated as world heritage. This practice leads to competition rather than collaboration which could result in endangering the intangible cultural heritage expressions and authentic cultural knowledge. Moreover, the tourism market deals mostly with the cultural landscape as a semi-customized product valorizing the role of publicity which might have a high negative impact on the conservation statement of the cultural asset. Consequently, this research investigates the interconnection between the fundamentals of branding and conservative management to enhance the outstanding values of cultural identity manifestations. It is an empirical study that reviews the branding statement of the Italian cultural landscape of Civita di Bagnoregio. It applies an integrated method that combines qualitative and quantitative analysis. It assesses 20 interviews with the key site stakeholders and more than 7000 social media posts. The findings of this study draw a proposal for a people-centred heritage branding approach that seeks to generate a lifelong learning memory for the community and a long-term brand image for the visitors’ mentality.","PeriodicalId":47192,"journal":{"name":"Journal of Heritage Tourism","volume":null,"pages":null},"PeriodicalIF":2.7,"publicationDate":"2023-03-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45748936","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-03-20DOI: 10.1080/1743873X.2023.2188451
Chris Zhu, C. Hall, L. Fong, Christy Ying Ni Liu, Sara Naderi Koupaei
ABSTRACT The emergence of digital technology has led researchers, businesses, and entrepreneurs to reflect more on the potential value that Augmented Reality (AR) can play in tourism. Although the relationship between authenticity and travel intention has been examined previously, little is known about how authenticity influences tourist travel intention after an AR experience. To fill this research gap, the current study constructs a theoretical model from narrative transportation theory. The results show that narrative transportation is a mechanism that bridges object-based authenticity and existential authenticity with travel intention. This study provides valuable theoretical insights into the antecedents and consequences of narrative transport while enriching the understanding of AR. Meaningful practical insights are offered to destination authorities.
{"title":"Does a good story prompt visit intention? Evidence from the augmented reality experience at a heritage site in China","authors":"Chris Zhu, C. Hall, L. Fong, Christy Ying Ni Liu, Sara Naderi Koupaei","doi":"10.1080/1743873X.2023.2188451","DOIUrl":"https://doi.org/10.1080/1743873X.2023.2188451","url":null,"abstract":"ABSTRACT The emergence of digital technology has led researchers, businesses, and entrepreneurs to reflect more on the potential value that Augmented Reality (AR) can play in tourism. Although the relationship between authenticity and travel intention has been examined previously, little is known about how authenticity influences tourist travel intention after an AR experience. To fill this research gap, the current study constructs a theoretical model from narrative transportation theory. The results show that narrative transportation is a mechanism that bridges object-based authenticity and existential authenticity with travel intention. This study provides valuable theoretical insights into the antecedents and consequences of narrative transport while enriching the understanding of AR. Meaningful practical insights are offered to destination authorities.","PeriodicalId":47192,"journal":{"name":"Journal of Heritage Tourism","volume":null,"pages":null},"PeriodicalIF":2.7,"publicationDate":"2023-03-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49201322","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-03-02DOI: 10.1080/1743873X.2023.2181701
Farhad Nazir, A. Caldeira, C. Seabra
ABSTRACT This paper scrutinizes the media coverage regarding Jahanabad Seated Buddhist statue, in Pakistan, considering both its destruction in 2007 and the subsequent restoration campaign, using content analysis of audio-visual and textual news. Based on 41 online news archives (broadcast on national, regional, and global news outlets), the findings unravel the marginalized narratives of the local community. Digitally mediated community activism appeared as a significant dimension amidst both the destruction and rebuilding periods. Concomitantly, antithetical to the grammar of violence disseminated by radicals, the grammar of compassion emerged. Also based on the content analysis, we found that the tourism value of this heritage asset contributed to its safeguarding and rebuilding. The interplay of these aspects promotes, in a certain way, Jahanabad Seated Buddhist statue as a second-chance tourism site, in in-situ and ex-situ forms. This study offers relevant theoretical, institutional, and managerial implications regarding the site under analysis and other threatened heritage sites.
{"title":"Heritage tourism and terrorism: media coverage of the destruction and rebuilding of Jahanabad Seated Buddha in Pakistan","authors":"Farhad Nazir, A. Caldeira, C. Seabra","doi":"10.1080/1743873X.2023.2181701","DOIUrl":"https://doi.org/10.1080/1743873X.2023.2181701","url":null,"abstract":"ABSTRACT This paper scrutinizes the media coverage regarding Jahanabad Seated Buddhist statue, in Pakistan, considering both its destruction in 2007 and the subsequent restoration campaign, using content analysis of audio-visual and textual news. Based on 41 online news archives (broadcast on national, regional, and global news outlets), the findings unravel the marginalized narratives of the local community. Digitally mediated community activism appeared as a significant dimension amidst both the destruction and rebuilding periods. Concomitantly, antithetical to the grammar of violence disseminated by radicals, the grammar of compassion emerged. Also based on the content analysis, we found that the tourism value of this heritage asset contributed to its safeguarding and rebuilding. The interplay of these aspects promotes, in a certain way, Jahanabad Seated Buddhist statue as a second-chance tourism site, in in-situ and ex-situ forms. This study offers relevant theoretical, institutional, and managerial implications regarding the site under analysis and other threatened heritage sites.","PeriodicalId":47192,"journal":{"name":"Journal of Heritage Tourism","volume":null,"pages":null},"PeriodicalIF":2.7,"publicationDate":"2023-03-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42780611","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-03-01DOI: 10.1080/1743873X.2023.2178926
Marcelo Royo Vela, Alexis Garzón Paredes
ABSTRACT The research objective is to test the effects of heritage on the Tourist Destination Image formation. A multi-method quantitative approach applying surveys and neuromarketing were applied. Three different surveys were carried out in three different moments of the touristic visit to measure the heritage impact on the dynamics of destination image. Furthermore, a neuromarketing experiment using electroencephalogram and virtual reality were carried out to measure the emotional and cognitive responses to heritage and their effects on the TDI formation. Results show, either the surveys or the neuromarketing experiment, a clear emotional response to heritage that, indeed, has a positive effect in the cultural destination image. The conclusion suggests a line of research for the development and improvement of TDI models for cultural destinations which would incorporate the in situ emotional response in an appraisal approach to emotions.
{"title":"Effects of heritage on destination image: multi-method research based on an appraisal approach to emotional response in-situ","authors":"Marcelo Royo Vela, Alexis Garzón Paredes","doi":"10.1080/1743873X.2023.2178926","DOIUrl":"https://doi.org/10.1080/1743873X.2023.2178926","url":null,"abstract":"ABSTRACT The research objective is to test the effects of heritage on the Tourist Destination Image formation. A multi-method quantitative approach applying surveys and neuromarketing were applied. Three different surveys were carried out in three different moments of the touristic visit to measure the heritage impact on the dynamics of destination image. Furthermore, a neuromarketing experiment using electroencephalogram and virtual reality were carried out to measure the emotional and cognitive responses to heritage and their effects on the TDI formation. Results show, either the surveys or the neuromarketing experiment, a clear emotional response to heritage that, indeed, has a positive effect in the cultural destination image. The conclusion suggests a line of research for the development and improvement of TDI models for cultural destinations which would incorporate the in situ emotional response in an appraisal approach to emotions.","PeriodicalId":47192,"journal":{"name":"Journal of Heritage Tourism","volume":null,"pages":null},"PeriodicalIF":2.7,"publicationDate":"2023-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47326974","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-02-14DOI: 10.1080/1743873X.2023.2178927
Guanda Wu, Shitian Chen, Yu-Hua Xu
ABSTRACT Cultural heritage tourism (CHT) has become increasingly popular among the general public, enriching tourists’ cultural experiences and realizing their generative needs. However, limited academic attention has been paid to the research on young people’s generative needs in CHT. Therefore, this study investigated college students’ generativity and developed an extended TPB model to explore the factors influencing their travel intention in CHT. Multiple linear regression analysis was performed on the questionnaire data of 233 college students. The results indicated that college students’ generativity, attitude towards CHT, subjective norm, and perceived behavioral control all positively affected their intention to participate in CHT. The positive correlation between young people’s generativity and their travel intention in CHT has contributed to the existing literature on tourist behavior. Meanwhile, some practical implications were provided for tourism managers and marketers to attract the young generation to engage in CHT.
{"title":"Generativity and inheritance: understanding Generation Z’s intention to participate in cultural heritage tourism","authors":"Guanda Wu, Shitian Chen, Yu-Hua Xu","doi":"10.1080/1743873X.2023.2178927","DOIUrl":"https://doi.org/10.1080/1743873X.2023.2178927","url":null,"abstract":"ABSTRACT Cultural heritage tourism (CHT) has become increasingly popular among the general public, enriching tourists’ cultural experiences and realizing their generative needs. However, limited academic attention has been paid to the research on young people’s generative needs in CHT. Therefore, this study investigated college students’ generativity and developed an extended TPB model to explore the factors influencing their travel intention in CHT. Multiple linear regression analysis was performed on the questionnaire data of 233 college students. The results indicated that college students’ generativity, attitude towards CHT, subjective norm, and perceived behavioral control all positively affected their intention to participate in CHT. The positive correlation between young people’s generativity and their travel intention in CHT has contributed to the existing literature on tourist behavior. Meanwhile, some practical implications were provided for tourism managers and marketers to attract the young generation to engage in CHT.","PeriodicalId":47192,"journal":{"name":"Journal of Heritage Tourism","volume":null,"pages":null},"PeriodicalIF":2.7,"publicationDate":"2023-02-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42318355","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-02-09DOI: 10.1080/1743873X.2023.2169152
Zaid Alrawadieh, G. Prayag, Ziad Alrawadieh
ABSTRACT The emotional aspects of heritage experiences remain so far under-researched with the emotional accessibility at such sites ignored. Using cognitive appraisal theory (CAT) and reversal theory, this study evaluates the role of motivation, tourism impacts, emotional accessibility, and felt emotions in determining tourist satisfaction at heritage sites. Based on a sample of 1531 international visitors to Petra, this study confirms that tourist motivation affects perceived positive but not negative tourism impacts. Tourist motivation contributes positively toward visitors accessing their emotions (emotional accessibility) derived from the site visit. However, only positive tourism impacts contribute to emotional accessibility, and the latter informs both felt positive and negative emotions. Significant relationships exist between these factors and tourist satisfaction. Implications for cultural sustainability and tourist experience management at heritage sites are suggested.
{"title":"A cognitive appraisal perspective of emotional accessibility at heritage sites: empirical evidence from the UNESCO World Heritage Site of Petra","authors":"Zaid Alrawadieh, G. Prayag, Ziad Alrawadieh","doi":"10.1080/1743873X.2023.2169152","DOIUrl":"https://doi.org/10.1080/1743873X.2023.2169152","url":null,"abstract":"ABSTRACT The emotional aspects of heritage experiences remain so far under-researched with the emotional accessibility at such sites ignored. Using cognitive appraisal theory (CAT) and reversal theory, this study evaluates the role of motivation, tourism impacts, emotional accessibility, and felt emotions in determining tourist satisfaction at heritage sites. Based on a sample of 1531 international visitors to Petra, this study confirms that tourist motivation affects perceived positive but not negative tourism impacts. Tourist motivation contributes positively toward visitors accessing their emotions (emotional accessibility) derived from the site visit. However, only positive tourism impacts contribute to emotional accessibility, and the latter informs both felt positive and negative emotions. Significant relationships exist between these factors and tourist satisfaction. Implications for cultural sustainability and tourist experience management at heritage sites are suggested.","PeriodicalId":47192,"journal":{"name":"Journal of Heritage Tourism","volume":null,"pages":null},"PeriodicalIF":2.7,"publicationDate":"2023-02-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48761678","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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