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Dynamic organisational capabilities: The role of authentic leadership and trust 动态组织能力:真实领导和信任的作用
IF 2.1 Q3 Psychology Pub Date : 2021-08-27 DOI: 10.4102/sajip.v47i0.1877
Deon J. Kleynhans, Marita M. Heyns, Marius W. Stander
country, might be more susceptible to these negative external pressures. As an example, the South African manufacturing industry, more specifically the steel-making sector, has been plagued by challenging economic, market and operational challenges. During the second quarter of 2020, the manufacturing industry decreased by 74.9 % and its contribution to the South African gross domestic product (GDP) was −10.8 % (Statistics South Africa, 2020). In order to stay afloat, the sector had to embark on numerous restructuring and staff reduction initiatives over the past few years. This resulted in leaders finding it increasingly difficult to maintain employee trust and secure organisational competitiveness. Orientation: The world of work has become unstable and precarious, thereby accentuating the need to maintain dynamic capabilities such as sensing, seizing and reconfiguring to adapt and thrive. Associated challenges potentially threaten the well-functioning of organisations and their employees. This problem might be alleviated by encouraging the leaders to be more authentic, resulting in various positive outcomes. Research purpose: The aim of the study was to assess the associations authentic leadership (AL) have with trust in organisation (TO), trust in colleagues (TC) and dynamic organisational capabilities (DC) such as sensing, seizing and reconfiguring as these manifest within a context of extreme volatility. Motivation for the study: Having a high level of DC might contribute to the feasibility of successful organisations in the struggling manufacturing industry, as it could enhance their sustainability and competitiveness. Research approach/design and method: A quantitative cross-sectional survey design was used. The Authentic Leadership Inventory, Workplace Trust Survey and Dynamic Capabilities questionnaire were administered. Main findings: AL positively associates with TO, TC and DC. The direct effect of AL on DC was further enhanced through both TO and TC as underlying mechanisms. Practical/managerial implications: Manufacturing industry organisations should promote an AL style as it will contribute to higher levels of TO, TC and eventually improved DC. Contribution/value-add: Our study highlights the association of AL with DC as an important outcome. Insight into the underlying mechanisms by which AL achieves effect is advanced through trust, simultaneously targeting interpersonal as well as organisational levels as foci.
可能更容易受到这些负面外部压力的影响。例如,南非制造业,特别是炼钢行业,一直受到经济、市场和运营挑战的困扰。在2020年第二季度,制造业下降了74.9%,对南非国内生产总值(GDP)的贡献为- 10.8%(南非统计局,2020年)。为了维持下去,该部门在过去几年中进行了许多重组和裁员举措。这导致领导者发现越来越难以维持员工的信任和确保组织的竞争力。定位:工作世界已经变得不稳定和不稳定,因此强调需要保持动态能力,例如感知,抓住和重新配置以适应和发展。相关的挑战可能会威胁到组织及其员工的良好运作。这个问题可以通过鼓励领导者更加真实来缓解,从而产生各种积极的结果。研究目的:本研究的目的是评估真实领导(AL)与组织信任(to)、同事信任(TC)和动态组织能力(DC)之间的联系,如感知、把握和重新配置,这些在极端波动的背景下表现出来。研究动机:拥有高水平的DC可能有助于在苦苦挣扎的制造业中成功的组织的可行性,因为它可以增强他们的可持续性和竞争力。研究方法/设计与方法:采用定量横断面调查设计。采用真实领导力问卷、职场信任问卷和动态能力问卷进行问卷调查。主要发现:AL与TO、TC、DC呈正相关。AL对DC的直接影响通过TO和TC作为潜在机制进一步增强。实际/管理意义:制造业组织应该推广人工智能风格,因为它将有助于提高to、TC的水平,并最终改进DC。贡献/增值:我们的研究强调了AL与DC之间的关联是一个重要的结果。通过信任,同时以人际和组织层面为焦点,深入了解人工智能实现效果的潜在机制。
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引用次数: 4
Relating job satisfaction and organisational commitment: The moderating and mediating roles of positive individual strengths 工作满意度与组织承诺:积极个人优势的调节与中介作用
IF 2.1 Q3 Psychology Pub Date : 2021-08-25 DOI: 10.4102/sajip.v47i0.1832
Refilwe Masale, E. N. Barkhuizen, N. Schutte, L. Sluis
Orientation: This rapidly changing world requires local government institutions to focus on positive work-related states to enhance quality service delivery. Research purpose: The main objective of this article was to explore how individual traits and psychological strengths (i.e. adult state hope, meaning in life and work locus of control) moderate or mediate the relationship between job satisfaction and organisational commitment in a Botswana local government institution. Motivation for the study: The emergence of the coronavirus disease 2019 (COVID-19) pandemic forced employers to rely on the foundations of positive organisational psychology to navigate employee well-being more effectively during times of unprecedented crisis. Research approach/design and method: A quantitative research approach was followed. An adapted Minnesota job satisfaction questionnaire, organisational commitment questionnaire, adult state hope scale, meaning in life questionnaire and work locus of control scale were distributed to public sector officials of a Botswana local government institution (N = 405). Main findings: Adult state hope, meaning in life and work locus of control partially mediated the relationship between job satisfaction and organisational commitment. Practical/managerial implications: Management should create a workplace culture that can promote job satisfaction amongst public officials. Job satisfaction influences essential individual and outcomes organisational in public sector institutions. Contribution/value-add: This research is original and provides evidence for the use of positive psychology constructs (i.e. adult state hope, meaning in life and work locus of control) combined with job satisfaction to enhance organisational commitment. © 2021. The Authors. Licensee: AOSIS.
方向:这个快速变化的世界要求地方政府机构关注积极的工作状态,以提高服务质量。研究目的:本文的主要目的是探讨博茨瓦纳地方政府机构中的个人特质和心理优势(即成年状态希望、生活意义和工作控制点)如何调节或中介工作满意度和组织承诺之间的关系。研究动机:2019冠状病毒病(新冠肺炎)大流行的出现迫使雇主依赖积极组织心理学的基础,在前所未有的危机时期更有效地引导员工的福祉。研究方法/设计和方法:采用定量研究方法。向博茨瓦纳地方政府机构的公共部门官员分发了一份经调整的明尼苏达州工作满意度问卷、组织承诺问卷、成年州希望量表、生活意义问卷和工作控制点量表(N=405)。主要发现:成人状态希望、生活意义和工作控制点在一定程度上介导了工作满意度与组织承诺之间的关系。实际/管理影响:管理层应创造一种能够提高公职人员工作满意度的工作场所文化。工作满意度影响公共部门机构中重要的个人和组织成果。贡献/增值:这项研究具有独创性,为使用积极的心理结构(即成人状态希望、生活意义和工作控制点)与工作满意度相结合来增强组织承诺提供了证据。©2021。作者。被许可方:AOSIS。
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引用次数: 5
Rejuvenating the rewards typology: Qualitative insights into reward preferences 奖励类型的更新:奖励偏好的定性分析
IF 2.1 Q3 Psychology Pub Date : 2021-08-13 DOI: 10.4102/sajip.v47i0.1880
Janine A. Victor, C. Hoole
For many people, work is no longer a choice. People draw on their earnings to uphold basic survival needs, live comfortably, pursue recreational activities and in general, afford characteristics of the modern lifestyle (Cosma & Gilceava, 2014; Javid & Chapa, 2014; Pasztor & Valent, 2016; Yao, Parker, Arrowsmith, & Carr, 2017; Yousaf, Latif, Aslam, & Saddiqui, 2014). Although the importance of pay cannot be overstated, the idea that employees merely seek money from what they do is not necessarily true. Whilst financial rewards may be used to satisfy the basic needs of employees as well as attract and retain top talent (Alhmoud & Rjoub, 2019; Osibanjo, Adeniji, Falola, & Heirsmac, 2014; Terera & Ngirande, 2014), research has concluded that alone, it is not a sustainable motivational solution to driving their finest performance (Kulchmanov & Kaliannan, 2014; Mundhra & Jacob, 2011) or overall, satisfaction with their jobs (Akafo & Boateng, 2015; Huang, 2016; Ollar & Uwakwe, 2020). In fact, financial rewards are only ‘part of the parcel’ in one’s working life and not enough for organisations to harness long-term employee motivation and enthusiasm (Kathombe, Kipchumba, & Kirui, 2018; Mokhniuk, 2016; Mundhra & Jacob, 2011; Singh, 2016).
对许多人来说,工作不再是一种选择。人们利用自己的收入来维持基本的生存需求,舒适地生活,从事娱乐活动,并总体上承担现代生活方式的特征(Cosma&Gilceava,2014;Javid&Chapa,2014;Pasztor&Valent,2016;姚、帕克、阿罗史密斯和卡尔,2017;Yousaf、Latif、Aslam和Saddiqui,2014)。尽管薪酬的重要性怎么强调都不为过,但员工只是从他们的工作中赚钱的想法并不一定是真的。虽然经济奖励可以用来满足员工的基本需求,并吸引和留住顶尖人才(Alhmoud&Rjoub,2019;Osibanjo、Adeniji、Falola和Heirsmac,2014;Terera和Ngirande,2014),但研究得出结论,单凭这一点,并不是一个可持续的激励解决方案来推动他们取得最佳业绩(Kulchmanov&Kaliannan,2014;Mundhra&Jacob,2011)或总体而言,对工作的满意度(Akafo&Boateng,2015;黄,2016;Ollar和Uwakwe,2020)。事实上,经济奖励只是一个人工作生活中的“一部分”,不足以让组织利用员工的长期动机和热情(Kathombe,Kipchumba,&Kirui,2018;Mokhniuk,2016;Mundhra&Jacob,2011;Singh,2016)。
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引用次数: 2
A Rasch analysis of the fear of coronavirus-19 scale in South Africa 拉什分析了南非对冠状病毒19的恐惧程度
IF 2.1 Q3 Psychology Pub Date : 2021-06-29 DOI: 10.4102/sajip.v47i0.1861
Sergio L. Peral, Brandon Morgan, Kleinjan Redelinghuys
Orientation Investigating the psychological aspects associated with the coronavirus disease might be important for psychological interventions. The fear of coronavirus-19 scale (FCV-19S) has emerged as a popular measure of coronavirus-19-related fear. However, its psychometric properties remain unknown in South Africa. Research purpose This study set out to investigate the internal validity of the FCV-19S in the South African context using the Rasch measurement model. Motivation for the study There have been some mixed findings on the psychometric properties of the FCV-19S in international research and its psychometric properties are yet to be investigated in South Africa. Investigating these psychometric properties can provide psychometric information to practitioners who wish to use this instrument in the South African context. Research approach/design and method A cross-sectional survey research design was used. The FCV-19S was administered to 159 adults. The Rasch partial credit model was applied to the item responses to investigate the measurement quality of the FCV-19S. Main findings The FCV-19S showed somewhat satisfactory internal validity in the South African context within the boundaries of the current sample, and clarity was obtained on the mixed findings obtained in the previous research. Potential shortcomings of the scale were identified that might reduce its applicability to the South African context. Practical/managerial implications Our results provide tentative support for the internal validity of the FCV-19S in South Africa. Suggestions for the improvement of the scale are made. Contribution/value-add This is one of the first studies to investigate the internal validity of the FCV-19S in South Africa. Our results hold important implications for the continued use of this scale and have helped to clarify some of the mixed findings obtained in previous research.
方向调查与冠状病毒疾病相关的心理方面可能对心理干预很重要。对冠状病毒肺炎的恐惧量表(FCV-19S)已成为衡量冠状病毒肺炎相关恐惧的一种流行指标。然而,它的心理测量特性在南非仍然未知。研究目的本研究旨在使用Rasch测量模型调查FCV-19S在南非背景下的内部有效性。这项研究的动机在国际研究中,关于FCV-19S的心理测量特性有一些喜忧参半的发现,而在南非,其心理测量特性尚待调查。调查这些心理测量特性可以为希望在南非使用该仪器的从业者提供心理测量信息。研究方法/设计和方法采用横断面调查研究设计。FCV-19S给药对象为159名成年人。将Rasch部分信用模型应用于项目响应,以研究FCV-19S的测量质量。主要发现FCV-19S在当前样本范围内的南非背景下显示出令人满意的内部有效性,并且在先前研究中获得的混合发现得到了澄清。已查明比额表的潜在缺点,这些缺点可能会降低其在南非的适用性。实际/管理意义我们的研究结果为FCV-19S在南非的内部有效性提供了初步支持。提出了改进规模的建议。贡献/增值这是南非最早调查FCV-19S内部有效性的研究之一。我们的研究结果对继续使用该量表具有重要意义,并有助于澄清先前研究中获得的一些混合发现。
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引用次数: 1
Is working from home the new workplace panacea? Lessons from the COVID-19 pandemic for the future world of work 在家办公是新的职场灵丹妙药吗?2019冠状病毒病大流行对未来工作世界的教训
IF 2.1 Q3 Psychology Pub Date : 2021-06-21 DOI: 10.4102/sajip.v47i0.1883
J. D. De Klerk, Mandi Joubert, Hendrikjan F. Mosca
Orientation The COVID-19 pandemic has forced millions of employees to work from home as governments implemented lockdowns. Research purpose This study examined the impact of working exclusively from home on employee engagement and experience, and determined beneficial and distracting factors. Motivation for the study Remote working trends have risen steeply since the onset of COVID-19 and are unlikely to taper off soon. Organisations need to understand the impact of remote work when reconsidering working arrangements. Research approach/design and method A dual-approach qualitative design was followed. The sample comprised 25 employees (N = 25) who were forced to work exclusively from home during COVID-19. Data were collected through semi-structured interviews. Main findings Working from home for protracted periods rendered paradoxical outcomes. Employees could work effectively with improved employee engagement and experience, but there were challenges rendering adverse effects. The experienced benefits of working from home created expectations that this practice would continue in future, along with some office work. Practical/managerial implications Organisations need to continue, though not exclusively, with work-from-home arrangements. The ideal ratio of remote work to office work was seen as two to three days per week. However, support and cultural practices would have to be put in place. Contribution/value-add The COVID-19 lockdown provided a unique environment to study remote work. For the first time, employees and organisations were placed in a situation where they could experience working from home in a stark and compulsory form, devoid of idealistic fantasies or romanticism.
随着各国政府实施封锁,COVID-19大流行迫使数百万员工在家工作。研究目的本研究考察了完全在家工作对员工敬业度和体验的影响,并确定了有益和分散的因素。自新冠肺炎疫情爆发以来,远程办公趋势急剧上升,而且不太可能很快减弱。在重新考虑工作安排时,组织需要了解远程工作的影响。研究方法/设计与方法采用双方法定性设计。样本包括25名员工(N = 25),他们在COVID-19期间被迫完全在家工作。数据通过半结构化访谈收集。长期在家工作产生了矛盾的结果。通过提高员工的敬业度和经验,员工可以有效地工作,但也存在带来不利影响的挑战。在家工作的好处让人们期望这种做法会在未来继续下去,同时也会有一些办公室工作。实际/管理意义组织需要继续(尽管不是唯一的)在家工作的安排。远程工作与办公室工作的理想比例被认为是每周两到三天。然而,支持和文化实践必须到位。COVID-19封锁为研究远程工作提供了独特的环境。员工和组织第一次被置于这样一种境地:他们可以体验一种赤裸裸的、强制性的在家工作,没有理想主义的幻想或浪漫主义。
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引用次数: 36
The influence of compensation, training and development on organisational citizenship behaviour 薪酬、培训和发展对组织公民行为的影响
IF 2.1 Q3 Psychology Pub Date : 2021-06-11 DOI: 10.4102/sajip.v47i0.1845
Portia M. Manenzhe, H. Ngirande
Orientation: Extra role behaviours, also known as organisational citizenship behaviours, are very important for an organisation’s success. Organisational objectives can be efficiently achieved when employees are willing to do work that is beyond their job description. Organisations with employees with high organisational citizenship behaviour have a competitive advantage and are highly productive Research purpose: The study investigated the influence of compensation and training and development on organisational citizenship behaviour amongst academic staff at a rural-based South African institution of higher learning. Motivation for the study: Research on the influence of compensation and training and development on organisational citizenship behaviour is not new. However, the studies were carried out in different sectors outside South Africa. There is still scant information known about citizenship behaviour in the higher education sector in general and in South African rural-based institutions of higher learning in particular. Research approach/design and method: The study was based on a quantitative approach, which used a cross-sectional research design. A sample of 152 academic staff participated in this study. Data were gathered using a self-administered questionnaire. Descriptive statistics, correlation and multiple regression analysis technique were conducted using Statistical Package for Social Sciences (SPSS) version 26.0. Main findings: The findings revealed a significant relationship between compensation and organisational citizenship behaviour. A significant correlation was also found between training and development and organisational citizenship behaviour. However, in multiple regression analysis, compensation was found to be the only predictor of organisational citizenship behaviour. Moreover, no significant difference in levels of organisational citizenship behaviour between men and women was found. Practical/managerial implications: The management of the institution should continuously review its compensation or rewards policies to enhance organisational citizenship behaviour amongst the academic staff. Institutions of higher learning should also compensate their employees and develop them fairly regardless of gender in order to promote organisational citizenship behaviour. Contribution/value-add: The study’s findings will assist the university management in making strategic decisions on compensation systems and staff development that will enhance the citizenship behaviour of the academic staff.
定位:角色外行为,也称为组织公民行为,对组织的成功非常重要。当员工愿意从事超出其职责范围的工作时,组织目标可以有效实现。员工具有高度组织公民行为的组织具有竞争优势,具有很高的生产力研究目的:该研究调查了薪酬、培训和发展对南非农村高等教育机构学术人员组织公民行为产生的影响。研究动机:关于薪酬、培训和发展对组织公民行为的影响的研究并不新鲜。然而,这些研究是在南非以外的不同部门进行的。关于普通高等教育部门,特别是南非农村高等教育机构的公民行为,目前还知之甚少。研究方法/设计和方法:该研究基于定量方法,采用横断面研究设计。152名学术人员参与了这项研究。数据是使用自我管理问卷收集的。采用社会科学统计软件包(SPSS)26.0版进行描述性统计、相关分析和多元回归分析。主要发现:研究结果揭示了薪酬与组织公民行为之间的显著关系。培训和发展与组织公民行为之间也存在显著相关性。然而,在多元回归分析中,薪酬被发现是组织公民行为的唯一预测因素。此外,男性和女性的组织公民行为水平没有显著差异。实际/管理影响:学院管理层应不断审查其薪酬或奖励政策,以提高学术人员的组织公民行为。高等教育机构还应补偿其员工,并公平发展他们,不分性别,以促进组织公民行为。贡献/增值:研究结果将有助于大学管理层就薪酬制度和员工发展做出战略决策,从而提高学术人员的公民行为。
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引用次数: 2
Impact of positive practices on turnover intention, in-role performance and organisational citizenship behaviour 积极实践对离职意向、角色内绩效和组织公民行为的影响
IF 2.1 Q3 Psychology Pub Date : 2021-06-09 DOI: 10.4102/SAJIP.V47I0.1872
Kleinjan Redelinghuys
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引用次数: 1
A systems psychodynamic description of clinical psychologists’ role transition towards becoming organisational development consultants 临床心理学家向组织发展顾问角色转变的系统心理动力学描述
IF 2.1 Q3 Psychology Pub Date : 2021-06-07 DOI: 10.4102/SAJIP.V47I0.1891
F. Cilliers, S. Henning
Organisational development (OD) is an established function in organisations tasked to optimise organisational functioning and relationship building. Organisational development is mostly populated by staff members with academic qualifications, experience and competence in human resources and organisational psychology (OP). Large organisations also often employ clinical psychologists (CPs) in OD consultant roles.
组织发展(OD)是组织中的一项既定职能,其任务是优化组织功能和建立关系。组织发展主要由具有人力资源和组织心理学(OP)的学历、经验和能力的员工组成。大型组织也经常聘请临床心理学家(CPs)担任OD咨询师。
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引用次数: 0
Regulating emotions at work: The role of emotional intelligence in the process of conflict, job crafting and performance 调节工作中的情绪:情商在冲突、工作构思和表现过程中的作用
IF 2.1 Q3 Psychology Pub Date : 2021-05-31 DOI: 10.4102/SAJIP.V47I0.1875
M. Sloan, Madelyn Geldenhuys
Workplace conflict relates negatively to performance and can induce stress and inhibit employees’ ability to be flexible and creative (see De Dreu & Weingart, 2003). Organisations require proactive and high-performing employees in order to thrive (Jackson, 2014), whilst also requiring employees who can effectively deal with workplace conflict, manage work tasks, manage relationships at work and regulate their emotional responses at work. Furthermore, organisations are unable to fully micro-manage employee relations (Augustine, Payne, Sencindiver, & Woodcock, 2005), but it is important for organisations and employees to identify the underlying factors (e.g. building rapport amongst colleagues or allowing flexibility in altering a task procedure) that could assist employees in managing performance, relationships and conflict on their own at work for them to function optimally.
工作场所的冲突与绩效有负相关,可以引起压力,抑制员工灵活和创造性的能力(见De Dreu & Weingart, 2003)。组织需要积极主动和高绩效的员工才能茁壮成长(Jackson, 2014),同时也要求员工能够有效地处理工作场所冲突,管理工作任务,管理工作关系并调节工作中的情绪反应。此外,组织无法完全微观管理员工关系(Augustine, Payne, Sencindiver, & Woodcock, 2005),但是组织和员工确定潜在因素(例如,在同事之间建立融洽关系或允许灵活改变任务程序)是很重要的,这可以帮助员工在工作中管理自己的绩效,关系和冲突,使他们发挥最佳作用。
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引用次数: 6
Experience of meaningful work for self-employed individuals 个体经营者有意义的工作经验
IF 2.1 Q3 Psychology Pub Date : 2021-05-31 DOI: 10.4102/SAJIP.V47I0.1817
D. Geldenhuys, Sarah Johnson
Orientation: This article is about the experience of meaningful work for self-employed individuals. Research purpose: The purpose of this study was to explore how meaningful work is experienced by self-employed individuals. Motivation for the study: Research tends to focus on meaningful work from either the formally employed individual or the organisational perspective, and very little research has included the perspective of self-employed individuals. The number of employed individuals considering self-employment, however, has increased since the outbreak of the coronavirus disease 2019 (COVID-19), which triggered a global recession that has resulted in a substantial number of job losses and questionable job security in various employment sectors. Research design/approach and method: This was an interactive qualitative study to explore the experience of meaningful work for self-employed individuals. A social constructionist paradigm was adopted to study participants’ attitudes towards their work, their values and feelings, what drives them and their perceptions of meaningful work. Data was collected and analysed from a purposive sample of five self-employed individuals. Main findings: This study revealed that purpose is the primary driver in self-employed individuals’ experience of meaningful work. Purpose facilitates feeling stimulated and creative expression. Cooperation encourages participation in meaningful work. Fulfilment is the primary outcome of self-employed individuals’ experience of meaningful work. Practical/managerial implications: Self-employed individuals can create opportunities for meaningful work. This study provides an understanding of the experience of self-employed individuals when they perform work they consider meaningful and the implications thereof. Contribution/value-add: This study complemented existing literature on meaningful work and literature on self-employment, and may facilitate the experience of meaningfulness by the growing number of self-employed individuals.
定位:这篇文章是关于个体户有意义的工作经验。研究目的:本研究旨在探讨个体户如何体验有意义的工作。研究动机:研究倾向于从正式雇佣的个人或组织的角度关注有意义的工作,很少有研究包括自雇个体的角度。然而,自2019年冠状病毒病(COVID-19)爆发以来,考虑自主创业的就业者人数有所增加,引发了全球经济衰退,导致大量失业,各个就业部门的就业保障存在问题。研究设计/方法:本研究是一项互动定性研究,旨在探讨个体户有意义的工作体验。采用社会建构主义范式研究参与者对工作的态度、价值观和感受、驱动他们的因素以及他们对有意义工作的看法。数据收集和分析从一个有目的的样本,五个自雇人士。主要发现:本研究揭示了目标是个体经营者体验有意义工作的主要驱动因素。目的促进感觉的激发和创造性的表达。合作鼓励参与有意义的工作。成就感是个体经营者体验有意义的工作的主要结果。实际/管理启示:个体经营者可以为有意义的工作创造机会。本研究提供了个体户的经验,当他们执行的工作,他们认为有意义的理解和影响。贡献/增值:本研究补充了现有关于有意义的工作和自雇的文献,并可能促进越来越多的自雇人士体验到有意义的工作。
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引用次数: 2
期刊
SA Journal of Industrial Psychology
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