Pub Date : 2022-03-01DOI: 10.32731/smq.311.0322.06
Michael Mudrick, J. Fink
With increased exposure on college athletics, coaches are often subject to augmented attention from fans. However, little research has focused on the drawing power that coaches exude as essential components of the sport product. Given the tenets of social identity theory, which focus on the value of group membership and the development of prototype characteristics and associated biases within a group and its leaders, it is reasonable to suggest that coaches induce fan attachment. Multiple regression analyses revealed that perceived congruence between the coach and prototype for the program was positively related to attachment to a coach. Team identification moderated that relationship. Additionally, attachment to a coach was positively related to behavioral intentions. These findings contribute to sport social identity research regarding preferred leadership characteristics. Practically, a demonstration of the salience of congruence between coach and perceived attributes related to program norms may serve as an integral marketing tool.
{"title":"Cut from the Same Cloth: An Examination of Attachment to College Football Coaches","authors":"Michael Mudrick, J. Fink","doi":"10.32731/smq.311.0322.06","DOIUrl":"https://doi.org/10.32731/smq.311.0322.06","url":null,"abstract":"With increased exposure on college athletics, coaches are often subject to augmented attention from fans. However, little research has focused on the drawing power that coaches exude as essential components of the sport product. Given the tenets of social identity theory, which focus on the value of group membership and the development of prototype characteristics and associated biases within a group and its leaders, it is reasonable to suggest that coaches induce fan attachment. Multiple regression analyses revealed that perceived congruence between the coach and prototype for the program was positively related to attachment to a coach. Team identification moderated that relationship. Additionally, attachment to a coach was positively related to behavioral intentions. These findings contribute to sport social identity research regarding preferred leadership characteristics. Practically, a demonstration of the salience of congruence between coach and perceived attributes related to program norms may serve as an integral marketing tool.","PeriodicalId":47293,"journal":{"name":"Sport Marketing Quarterly","volume":" ","pages":""},"PeriodicalIF":1.5,"publicationDate":"2022-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44704434","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-03-01DOI: 10.32731/smq.311.0322.01
M. Bernthal, Khalid Ballouli, Nicholas Nugent
This research examines the effects on team loyalty of two minor league branding strategies, naming the team after its parent major league team or naming it after the local community in which it exists. We propose a mediation model in which four constructs (i.e., team identification, social bonding, community group experience, and pride in place) mediate effects of brand type on team loyalty, predicting that local branding will generate stronger team loyalty through these constructs. We also propose that place identity moderates the mediating effect of each of these four constructs. Structural equation modeling was used to test the mediation model, and moderated mediation tests using the bootstrapping method were used to test the moderating effects of place identity. Results revealed support for the model, indicating partial mediation of brand type effects on team loyalty for each of the four constructs, as well as a moderating effect of place identity.
{"title":"Toward a Better Understanding of Parent Versus Local Team Branding in Minor League Baseball","authors":"M. Bernthal, Khalid Ballouli, Nicholas Nugent","doi":"10.32731/smq.311.0322.01","DOIUrl":"https://doi.org/10.32731/smq.311.0322.01","url":null,"abstract":"This research examines the effects on team loyalty of two minor league branding strategies, naming the team after its parent major league team or naming it after the local community in which it exists. We propose a mediation model in which four constructs (i.e., team identification, social bonding, community group experience, and pride in place) mediate effects of brand type on team loyalty, predicting that local branding will generate stronger team loyalty through these constructs. We also propose that place identity moderates the mediating effect of each of these four constructs. Structural equation modeling was used to test the mediation model, and moderated mediation tests using the bootstrapping method were used to test the moderating effects of place identity. Results revealed support for the model, indicating partial mediation of brand type effects on team loyalty for each of the four constructs, as well as a moderating effect of place identity.","PeriodicalId":47293,"journal":{"name":"Sport Marketing Quarterly","volume":" ","pages":""},"PeriodicalIF":1.5,"publicationDate":"2022-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44513013","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-12-01DOI: 10.32731/smq.304.1221.04
Yongjin Hwang, Khalid Ballouli
Few studies in sport marketing have examined the formative role of venue stimuli in affecting sport spectators. As such, the fi eld currently lacks methodological direction for dealing with venue stimuli as a means to understand the sport spectator experience. Research is needed to inform academics and practitioners about the appropriate use and potential outcomes of venue stimuli, particularly as they relate to destination image and local place. Given the notable lack of investigation on this topic, this study was exploratory in nature, with the purposes of developing and validating a sport venue stimuli and local image fi t (SIF) scale. The development process of the SIF scale comprised the six stages of scale development recommended by previous scholars. Th e scale developed in this study provides a reliable and valid instrument designed to assess the extent to which sensory stimuli in the sport venue are congruent with local image, thus offering practitioners and academics a means to understand how inimitable elements of the local culture enrich the venue experience when they become intertwined with spectators’ sensory experience.
{"title":"Developing and Validating a Venue Stimuli-Local Image Fit Scale","authors":"Yongjin Hwang, Khalid Ballouli","doi":"10.32731/smq.304.1221.04","DOIUrl":"https://doi.org/10.32731/smq.304.1221.04","url":null,"abstract":"Few studies in sport marketing have examined the formative role of venue stimuli in affecting sport spectators. As such, the fi eld currently lacks methodological direction for dealing with venue stimuli as a means to understand the sport spectator experience. Research is needed to inform academics and practitioners about the appropriate use and potential outcomes of venue stimuli, particularly as they relate to destination image and local place. Given the notable lack of investigation on this topic, this study was exploratory in nature, with the purposes of developing and validating a sport venue stimuli and local image fi t (SIF) scale. The development process of the SIF scale comprised the six stages of scale development recommended by previous scholars. Th e scale developed in this study provides a reliable and valid instrument designed to assess the extent to which sensory stimuli in the sport venue are congruent with local image, thus offering practitioners and academics a means to understand how inimitable elements of the local culture enrich the venue experience when they become intertwined with spectators’ sensory experience.","PeriodicalId":47293,"journal":{"name":"Sport Marketing Quarterly","volume":" ","pages":""},"PeriodicalIF":1.5,"publicationDate":"2021-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43423960","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-12-01DOI: 10.32731/smq.304.1221.03
Koo Yul Kim, Joris Drayer
To overcome the negative stigma due to their association with ticket fraud and price inflation, research has suggested secondary ticket market companies partner with professional sport leagues and teams. Moreover, such a partnership can increase revenues of the ticket market companies. However, additional research is needed to explore how official partnerships influence consumers’ attitudes and purchase intentions. Relevant findings clarify the mechanism through which official partnerships affect secondary ticket providers’ financial success and provide insight into consumers’ attitudes toward the ticket resale industry while informing the literature on the effectiveness of sponsorships. Th us, utilizing a multi-study design, the current research examines consumers’ perceptions of official partnerships and assesses their impact on purchase intentions. Also, given historical negative perceptions of the secondary ticket market, the current study investigates the mediating effects of perceived risk and the moderating effects of ticket price.
{"title":"Better Together? Examining the Impact of Official Secondary Ticketing Partnerships on Consumers’ Attitudes and Behaviors","authors":"Koo Yul Kim, Joris Drayer","doi":"10.32731/smq.304.1221.03","DOIUrl":"https://doi.org/10.32731/smq.304.1221.03","url":null,"abstract":"To overcome the negative stigma due to their association with ticket fraud and price inflation, research has suggested secondary ticket market companies partner with professional sport leagues and teams. Moreover, such a partnership can increase revenues of the ticket market companies. However, additional research is needed to explore how official partnerships influence consumers’ attitudes and purchase intentions. Relevant findings clarify the mechanism through which official partnerships affect secondary ticket providers’ financial success and provide insight into consumers’ attitudes toward the ticket resale industry while informing the literature on the effectiveness of sponsorships. Th us, utilizing a multi-study design, the current research examines consumers’ perceptions of official partnerships and assesses their impact on purchase intentions. Also, given historical negative perceptions of the secondary ticket market, the current study investigates the mediating effects of perceived risk and the moderating effects of ticket price.","PeriodicalId":47293,"journal":{"name":"Sport Marketing Quarterly","volume":" ","pages":""},"PeriodicalIF":1.5,"publicationDate":"2021-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49250161","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-12-01DOI: 10.32731/smq.304.1221.02
Heather Kennedy, Thilo Kunkel, Daniel C. Funk
As social media becomes an increasingly dominant and important component of sport organizations’ marketing and communication strategies, effective marketing measurement techniques are required. Using social media data of a Division I football team, this research demonstrates how predictive analytics can be used as a marketing measurement tool. A support vector machine model was compared to a standard linear regression with respect to accurately predicting Facebook posts’ total interactions. The predictive model was used as (i) a planning tool to forecast future post engagement based on a variety of post characteristics and (ii) an evaluation tool of a marketing campaign by providing accurate benchmarks to compare against achieved engagement metrics. Results indicated the support vector machine model outperformed the standard linear regression and the marketing campaign was unsuccessful in achieving its goals. This research provides a foundation for future use of predictive analytics in social media and sport management scholarship
{"title":"Using Predictive Analytics to Measure Effectiveness of Social Media Engagement: A Digital Measurement Perspective","authors":"Heather Kennedy, Thilo Kunkel, Daniel C. Funk","doi":"10.32731/smq.304.1221.02","DOIUrl":"https://doi.org/10.32731/smq.304.1221.02","url":null,"abstract":"As social media becomes an increasingly dominant and important component of sport organizations’ marketing and communication strategies, effective marketing measurement techniques are required. Using social media data of a Division I football team, this research demonstrates how predictive analytics can be used as a marketing measurement tool. A support vector machine model was compared to a standard linear regression with respect to accurately predicting Facebook posts’ total interactions. The predictive model was used as (i) a planning tool to forecast future post engagement based on a variety of post characteristics and (ii) an evaluation tool of a marketing campaign by providing accurate benchmarks to compare against achieved engagement metrics. Results indicated the support vector machine model outperformed the standard linear regression and the marketing campaign was unsuccessful in achieving its goals. This research provides a foundation for future use of predictive analytics in social media and sport management scholarship","PeriodicalId":47293,"journal":{"name":"Sport Marketing Quarterly","volume":" ","pages":""},"PeriodicalIF":1.5,"publicationDate":"2021-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46533623","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-12-01DOI: 10.32731/smq.304.1221.01
Christopher M. Mcleod
New sports leagues use employer branding to promote themselves as distinctive and desirable employers so they can attract talented athletes. A multiple case analysis was used to examine the employer branding strategies of four leagues that entered markets with incumbents: the National Women’s Hockey League, BIG3, Alliance of American Football, and Premier Lacrosse League. All four leagues used athlete-centric employer branding, which uses symbolic and instrumental employment information to signal commitment and involvement to athletes. Leagues also directed their employer branding to consumers. The findings suggest adding an employment dimension to theories of league brand architecture as well as reconsidering the audience for employer branding. Athlete-centric employer branding is a strategy for entering markets from a rival position and is likely to become more popular as public pressure on leagues increases.
{"title":"Athlete-Centric Employer Branding During Rival Leagues’ Market Entry","authors":"Christopher M. Mcleod","doi":"10.32731/smq.304.1221.01","DOIUrl":"https://doi.org/10.32731/smq.304.1221.01","url":null,"abstract":"New sports leagues use employer branding to promote themselves as distinctive and desirable employers so they can attract talented athletes. A multiple case analysis was used to examine the employer branding strategies of four leagues that entered markets with incumbents: the National Women’s Hockey League, BIG3, Alliance of American Football, and Premier Lacrosse League. All four leagues used athlete-centric employer branding, which uses symbolic and instrumental employment information to signal commitment and involvement to athletes. Leagues also directed their employer branding to consumers. The findings suggest adding an employment dimension to theories of league brand architecture as well as reconsidering the audience for employer branding. Athlete-centric employer branding is a strategy for entering markets from a rival position and is likely to become more popular as public pressure on leagues increases.","PeriodicalId":47293,"journal":{"name":"Sport Marketing Quarterly","volume":" ","pages":""},"PeriodicalIF":1.5,"publicationDate":"2021-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44848357","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-12-01DOI: 10.32731/smq.304.1221.05
W. Jang, J. Lee, D. Wann
Although empirical evidence indicates that sport media consumption has a positive effect on sport consumers’ subjective well-being (SWB), there is little information regarding how these enhancements in SWB change over time. Th e current research demonstrates that less identified sport consumers experienced greater levels of purpose in life when it was measured right after they recalled their past sport media consumption than when it was measured aft er a 15-minute delay. Meanwhile, the level of purpose in life was similar for highly identified sport consumers whether it was measured right aft er recalling past sport media consumption or aft er a 15-minute delay. On the basis of a moderated mediation test, we further demonstrate that highly identified sport consumers experience a greater degree of eudaimonic value aft er recalling past sport media consumption, which delays hedonic adaptation among them. Theoretical and practical implications are discussed as they relate to SWB and hedonic adaptation.
{"title":"Delay Effect of Sport Media Consumption on Sport Consumers’ Subjective Well-Being: Moderating Role of Team Identification","authors":"W. Jang, J. Lee, D. Wann","doi":"10.32731/smq.304.1221.05","DOIUrl":"https://doi.org/10.32731/smq.304.1221.05","url":null,"abstract":"Although empirical evidence indicates that sport media consumption has a positive effect on sport consumers’ subjective well-being (SWB), there is little information regarding how these enhancements in SWB change over time. Th e current research demonstrates that less identified sport consumers experienced greater levels of purpose in life when it was measured right after they recalled their past sport media consumption than when it was measured aft er a 15-minute delay. Meanwhile, the level of purpose in life was similar for highly identified sport consumers whether it was measured right aft er recalling past sport media consumption or aft er a 15-minute delay. On the basis of a moderated mediation test, we further demonstrate that highly identified sport consumers experience a greater degree of eudaimonic value aft er recalling past sport media consumption, which delays hedonic adaptation among them. Theoretical and practical implications are discussed as they relate to SWB and hedonic adaptation.","PeriodicalId":47293,"journal":{"name":"Sport Marketing Quarterly","volume":" ","pages":""},"PeriodicalIF":1.5,"publicationDate":"2021-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44103545","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-12-01DOI: 10.32731/smq.304.1221.06
Hyun-min Kim, Woon-Kyung Song, Sanghak Lee
This study aims to examine the effects of sponsorship on the sponsor’s financial performance. Th is study investigates return on sponsorship (ROS) with a quantitative analysis. Nexen Tire’s title sponsorship agreement with the Heroes baseball club in the Korea Baseball Organization (KBO) in 2010 is studied. The positive effect of sponsorship on the sponsor’s Tobin’s q is confirmed by comparing the non-sponsorship period (2000‒2009) with the sponsorship period (2010‒2018). It is also shown from an event study that the sponsor experiences negative abnormal stock returns on the news of the sponsorship agreement, though this was not found to be statistically significant. Still, when the sponsee enters the postseason, positive cumulative abnormal returns are observed, particularly significant 10 days before the postseason games. Th is study confirms the positive influence of sponsorship on the sponsor’s financial performance and, with evidence from South Korea, provides insight into Asian markets in need of research. Th e results suggest that 10 days before a postseason game would be an ideal time to leverage marketing and activate a sponsorship strategy.
{"title":"How Sports Sponsorship Influences a Sponsor’s Financial Performance: A Case Study from the Korea Baseball Organization","authors":"Hyun-min Kim, Woon-Kyung Song, Sanghak Lee","doi":"10.32731/smq.304.1221.06","DOIUrl":"https://doi.org/10.32731/smq.304.1221.06","url":null,"abstract":"This study aims to examine the effects of sponsorship on the sponsor’s financial performance. Th is study investigates return on sponsorship (ROS) with a quantitative analysis. Nexen Tire’s title sponsorship agreement with the Heroes baseball club in the Korea Baseball Organization (KBO) in 2010 is studied. The positive effect of sponsorship on the sponsor’s Tobin’s q is confirmed by comparing the non-sponsorship period (2000‒2009) with the sponsorship period (2010‒2018). It is also shown from an event study that the sponsor experiences negative abnormal stock returns on the news of the sponsorship agreement, though this was not found to be statistically significant. Still, when the sponsee enters the postseason, positive cumulative abnormal returns are observed, particularly significant 10 days before the postseason games. Th is study confirms the positive influence of sponsorship on the sponsor’s financial performance and, with evidence from South Korea, provides insight into Asian markets in need of research. Th e results suggest that 10 days before a postseason game would be an ideal time to leverage marketing and activate a sponsorship strategy.","PeriodicalId":47293,"journal":{"name":"Sport Marketing Quarterly","volume":" ","pages":""},"PeriodicalIF":1.5,"publicationDate":"2021-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46668435","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-09-01DOI: 10.32731/smq.303.0921.01
M. Won, S. Shapiro
Prior research has examined consumer behavior toward partitioned pricing in various capacities, including types and number of surcharges and the use of dollars versus percentages. Given the fact partitioned pricing is not employed in every country, this investigation focused on consumer behavior toward this pricing strategy based on familiarity with partitioned pricing and cultural differences. An experimental design was implemented to examine South Korean and US sport consumers’ attitudes and behaviors related to ticket prices for a mega-sporting event. The findings showed all-inclusive pricing, in general, is preferred and culture does not significantly impact consumer behavior in this context. Additionally, familiarity moderated the relationship between cultural differences and consumer behavior. Consumers who were familiar with partitioned pricing were more attracted to partitioned pricing ticket offers and had higher purchase intentions compared to consumers who were less familiar with the practice. Implications of these findings are discussed along with directions for future research.
{"title":"An Examination of Partitioned Pricing and the Influence of Culture and Familiarity on Sport Consumer Behavior","authors":"M. Won, S. Shapiro","doi":"10.32731/smq.303.0921.01","DOIUrl":"https://doi.org/10.32731/smq.303.0921.01","url":null,"abstract":"Prior research has examined consumer behavior toward partitioned pricing in various capacities, including types and number of surcharges and the use of dollars versus percentages. Given the fact partitioned pricing is not employed in every country, this investigation focused on consumer behavior toward this pricing strategy based on familiarity with partitioned pricing and cultural differences. An experimental design was implemented to examine South Korean and US sport consumers’ attitudes and behaviors related to ticket prices for a mega-sporting event. The findings showed all-inclusive pricing, in general, is preferred and culture does not significantly impact consumer behavior in this context. Additionally, familiarity moderated the relationship between cultural differences and consumer behavior. Consumers who were familiar with partitioned pricing were more attracted to partitioned pricing ticket offers and had higher purchase intentions compared to consumers who were less familiar with the practice. Implications of these findings are discussed along with directions for future research.","PeriodicalId":47293,"journal":{"name":"Sport Marketing Quarterly","volume":" ","pages":""},"PeriodicalIF":1.5,"publicationDate":"2021-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42586431","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-09-01DOI: 10.32731/smq.303.0921.02
Ted Hayduk, M. Walker
Work in relationship marketing (RM) has implied that most large sport properties fail to enact sport relationship marketing (SRM) tactics that establish meaningful connections with consumers. Work in entrepreneurial marketing (EM) suggests that small businesses must innovate to implement elements of EM due to inherent resource constraints. Therefore, exploring SRM in an entrepreneurial, innovation-dependent context like small sport businesses (SSBs) may help explain why large sport fi rms struggle with SRM. Therefore, we examined whether SSBs’ marketing activities are generative of RM-specific outcomes and attempted to identify when and how these relationships can be augmented. Results from a dynamic panel estimator carried out on a sample of 332 SSBs over a 22-year span indicate that SSBs accrue only some of the benefits to be expected in the presence of successful SRM, highlighting the need to understand why sport properties of all sizes struggle to build meaningful relationships.
{"title":"The Effect of Advertising on Sales and Brand Equity in Small Sport Businesses","authors":"Ted Hayduk, M. Walker","doi":"10.32731/smq.303.0921.02","DOIUrl":"https://doi.org/10.32731/smq.303.0921.02","url":null,"abstract":"Work in relationship marketing (RM) has implied that most large sport properties fail to enact sport relationship marketing (SRM) tactics that establish meaningful connections with consumers. Work in entrepreneurial marketing (EM) suggests that small businesses must innovate to implement elements of EM due to inherent resource constraints. Therefore, exploring SRM in an entrepreneurial, innovation-dependent context like small sport businesses (SSBs) may help explain why large sport fi rms struggle with SRM. Therefore, we examined whether SSBs’ marketing activities are generative of RM-specific outcomes and attempted to identify when and how these relationships can be augmented. Results from a dynamic panel estimator carried out on a sample of 332 SSBs over a 22-year span indicate that SSBs accrue only some of the benefits to be expected in the presence of successful SRM, highlighting the need to understand why sport properties of all sizes struggle to build meaningful relationships.","PeriodicalId":47293,"journal":{"name":"Sport Marketing Quarterly","volume":" ","pages":""},"PeriodicalIF":1.5,"publicationDate":"2021-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48038768","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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