Canadian Journal of Administrative Sciences-Revue Canadienne Des Sciences De L Administration最新文献

Employee attrition is a significant consequence of AI awareness in the hospitality industry. However, the mechanisms linking AI awareness to employee attrition remain underexplored. This study addresses this gap by developing a model grounded in cognitive-affective processing system theory to elucidate how and when AI awareness accelerates hotel employee attrition. Using a field survey with a sample of 216 hotel employees in China, the results demonstrate that (1) AI awareness is positively associated with hotel employee attrition, (2) the positive effect of AI awareness on employee attrition is mediated by self-efficacy and workplace anxiety and (3) AI knowledge acts as a significant moderator such that the impact of AI awareness on increasing workplace anxiety and diminishing self-efficacy is amplified among hotel employees with greater AI knowledge. Our research provides a comprehensive explanation of how and when AI awareness influences employee attrition from a dual pathway of self-efficacy and workplace anxiety, thereby enriching the literature on AI and employee attrition in the hospitality management domain.

In the workplace, lesbian and gay (LG) employees often encounter discrimination rooted in workplace heterosexism, yet it remains unclear whether they want to challenge this status quo. Drawing on institutional change theory, we examine how LG employees develop an intention to change heterosexist practices and identify the boundary conditions shaping this process. In Study 1, we use two independent samples (N = 406; N = 407) of LG employees in China to validate the Workplace Heterosexist Experiences Questionnaire (WHEQ). In Study 2 (N = 840), we test our hypotheses. Our findings show that institutional contradictions positively predict LG employees' intention to change. Moreover, continuance commitment moderates this link specifically for indirect heterosexism, and this moderation is further conditioned by employees' perceived changeability. These results enrich our understanding of LG employees and institutional change while offering insights for organizations seeking to create diverse and supportive work environments.

Digital transformation has turned into a pivotal force in modernizing public administration, enhancing efficiency, transparency, and service delivery. The aim of our research study is to explore the role of change management and institutional agility in the context of digital transformation within public institutions, and their effect on cost management, public data management, service delivery and beneficiaries' engagement. Based on the institutional theory, we designed a conceptual model, and we used PLS-SEM as a research method for testing the nine hypotheses. The findings revealed that change management induced by digital transformation had a significant impact on institutional agility and on beneficiaries' engagement, and also institutional agility induced by digital transformation was correlated with effective cost management of institution, efficient management of public data, increased delivery of public services and beneficiaries' engagement. Besides its contribution to literature on public management, our research brings valuable suggestions for decision makers from public sector.

Recent wars, pandemics, global warming, healthcare crises, and economic strain have profoundly affected the socio-economic-environmental conditions of many developed & developing countries, impacting the triple bottom line. In response, governments are striving to address these challenges through the 17 sustainable development goals (SDGs). However, the United Nations (UN) SDGs mid-term review report has recently attracted attention in response to the urgent call for action against countries' poor performance. Despite ongoing research on SDGs, the existing body of work is scattered. There is a crucial deficit in comprehension regarding the evolution of this research domain, as well as the prevailing research's fundamental focus and implicit assumptions. This study employs bibliometric and content analysis to comprehensively examine the contemporary status of research. The study examines influential works, intellectual structures, and research gaps using citation networks, bibliographic coupling, and thematic mapping. Analyzing 779 documents from January 2001 to February 2024, this study found that research interest surged significantly after 2014 and again in 2023. The United States and China are the leading contributors, whereas African and North Asian countries require greater focus. Furthermore, South Asian institutions and authors are at the forefront of contributions to sustainable development research. Developing countries increasingly emphasize rapid growth coupled with sustainable practices to strengthen the three pillars of the triple bottom line. Keyword analysis indicates that the primary focus areas are life cycle assessment, reverse logistics, social sustainability, circular economy, Industry 4.0, and sustainable business models. Further, within the content analysis, the comparative study of the top 50 cited documents and UN mid-term SDGs review report advocates for future research on sustainability practices such as lean manufacturing, reverse logistics, life cycle assessment, supply chain management, integration of advanced technologies, and reporting quality to enhance business responsiveness toward society. The results of this study may aid scholarly research, managers, and policymakers in adopting sustainable methodologies, promoting a more enduring future.

The cosmetic industry faces rising demands for sustainability, with consumers in both developed and developing countries increasingly seeking eco-friendly and ethically produced products. This study examines the influence of green advertising on consumer wisdom and its impact on green brand equity within the cosmetics sectors of Pakistan and China. By analyzing data from 1006 consumers in Pakistan and 992 in China through a structured survey, the research using PLS software finds that green advertising significantly enhances various facets of consumer wisdom, boosting green brand equity in both contexts. However, the flexibility and sustainability component of consumer wisdom, which reflects the willingness to adopt sustainable consumption practices, does not significantly mediate this relationship in either country. These results highlight that while green advertising improves brand perceptions and equity, it does not always translate into behavioural changes. The findings offer valuable insights for marketers in both countries on promoting sustainable practices effectively.