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Consequences of workplace bullying on hotel employees: a three-wave longitudinal approach 工作场所欺凌对酒店员工的影响:三波纵向方法
IF 3.3 3区 管理学 Q1 COMMUNICATION Pub Date : 2023-07-24 DOI: 10.1108/ijcma-03-2023-0053
Anupriya Singh, Shalini Srivastava
PurposeWorkplace bullying has appalling fallouts for organizations and employees. While the association between bullying and employees’ exit intentions has been sufficiently established in research, the underlying conditions remain overlooked. Using the affective events and conservation of resources theories as the theoretical lens, the purpose of this study is to probe work alienation and emotional exhaustion as sequential mediators in the association between bullying and employees’ exit intentions.Design/methodology/approachA sequential mediation model was examined using three-wave longitudinal data gathered from 406 employees working with hotels situated in tourist destinations of India.FindingsWork alienation serves as a significant mediator between bullying and emotional exhaustion. More importantly, work alienation and emotional exhaustion emerged as sequential mediators in the association between bullying and exit intentions.Originality/valueResearch on workplace bullying is often cross-sectional, and researchers have called for time-lagged and/or longitudinal examination. While responding to the frequent calls made by researchers to examine underlying conditions, this three-wave longitudinal study advocates for holistic cognizance, i.e., how workplace bullying results in employees’ exit.
目的:职场欺凌对组织和员工都有可怕的后果。虽然霸凌和员工离职意图之间的联系已经在研究中得到充分确立,但潜在的条件仍然被忽视。本研究以情感事件理论和资源保护理论为理论视角,探讨了工作异化和情绪耗竭在欺凌行为与员工离职意向之间的顺序中介作用。设计/方法/方法使用从位于印度旅游目的地的酒店工作的406名员工收集的三波纵向数据来检验顺序中介模型。发现工作疏离感在欺凌与情绪耗竭之间起显著中介作用。更重要的是,工作疏离感和情绪耗竭在霸凌与离职意图之间的关联中成为顺序中介。独创性/价值关于职场欺凌的研究通常是横断面的,研究人员呼吁进行时间滞后和/或纵向调查。在回应研究人员频繁提出的检查潜在条件的呼吁时,这项三波纵向研究提倡整体认知,即工作场所欺凌如何导致员工退出。
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引用次数: 0
Opportunities of HDP – Nexus in Tackling Recurring Environmental Conflicts in Somalia HDP - Nexus解决索马里反复出现的环境冲突的机会
IF 3.3 3区 管理学 Q1 COMMUNICATION Pub Date : 2023-07-23 DOI: 10.47941/ijcm.1366
Abdifatah Osman Hussein
Purpose: The primary goals of  this paper was to identify Opportunities HDP – nexus  in tackling recurring environmental conflicts in Somalia Methodology: A five-step thematic methodology was used to transcribe qualitative data from the non-structured probing question added by the researcher wanting more views on familiarity and Experience of HDP among the interviewees. The five-step included data Familiarizing, generating initial code, defining and collating interpretive code for entire data framed into themes, and defining and naming pieces.The Sample size was 112 humanitarian stakeholders, non-staff and staff personnel operating in Somaliland. Results: Results showed gendered differences; 64.5% of males (40) and female participants (22)35.5% responded to the interviews implying that males dominated humanitarian operations. The Mean Age of respondents was 37.15 years, while the minimum and maximum ages were 24 and 61, respectively. Overall, HDP  nexus can be concluded in  playing  a massive role in shaping HDP opportunities (humanitarian, funding, and programs) due to theinter link of HDP inputs, outputs, and outcomes involved. Unique Contribution to Theory, Policy and Practice:.Consequently, this paper recommends  HDP – nexus Opportunities efforts approach  in tackling recurring environmental conflicts in Somalia.
目的:本文的主要目标是确定机遇HDP——解决索马里反复发生的环境冲突的关系方法:使用五步主题方法从研究人员添加的非结构化探究问题中转录定性数据,该问题希望受访者对HDP的熟悉程度和经验有更多的看法。这五个步骤包括数据熟悉、生成初始代码、定义和整理主题中整个数据的解释代码,以及定义和命名片段。样本量为112个人道主义利益攸关方、非工作人员和在索马里兰活动的工作人员。结果:结果显示性别差异;64.5%的男性(40人)和女性参与者(22人)35.5%的人对采访做出了回应,这意味着男性主导了人道主义行动。受访者的平均年龄为37.15岁,最低和最高年龄分别为24岁和61岁。总的来说,由于人类发展计划的投入、产出和成果之间的内在联系,人类发展计划在塑造人类发展计划机会(人道主义、资金和计划)方面发挥着巨大作用。对理论、政策和实践的独特贡献:因此,本文建议采用HDP–nexus Opportunities努力方法来解决索马里反复发生的环境冲突。
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引用次数: 0
Book Review 书评
IF 3.3 3区 管理学 Q1 COMMUNICATION Pub Date : 2023-07-18 DOI: 10.1108/ijcma-08-2023-223
Yejung Choi
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引用次数: 0
Major powers’ management of complex peace relationships 大国如何处理复杂的和平关系
IF 3.3 3区 管理学 Q1 COMMUNICATION Pub Date : 2023-07-13 DOI: 10.1108/ijcma-12-2022-0219
Reşat Bayer
PurposeThis study aims to contribute to discussions on peace between hostile nonmajor powers by focusing on the behavior of major powers. Specifically, alliances between nonmajor and major powers are explored to determine whether such ties contribute to transitions to higher levels of peace. Moreover, systemic factors involving power dynamics and relationships between major powers are also evaluated.Design/methodology/approachMultiple data sets which altogether covered the era from 1816 to 2010 were analyzed. All pairs of countries that were former foes were considered. Cox hazard regression was conducted.FindingsSystemic instability is influential at transitions from lowest levels of peace for nonmajor power dyads. Eras where major powers are operating multilaterally appear to play a highly limited role in nonmajor powers attaining stable peace. However, alliances with major powers are relatively more crucial in these discussions for nonmajor powers and contribute to higher levels of peace being attained by nonmajor powers.Research limitations/implicationsFurther research in particular with case studies can help to elucidate and extend the statistical findings.Practical implicationsBased on the findings, the design and operations of alliances can create more space to hear a wider range of issues that allies can be facing.Originality/valueWhile major powers clearly have considerable capacity and global outreach, there has been little attention to whether and how they contribute to former foes attaining higher quality of peace.
本研究旨在通过关注大国的行为,为探讨敌对的非大国之间的和平问题做出贡献。具体来说,我们探讨了非主要大国和主要大国之间的联盟,以确定这种关系是否有助于向更高水平的和平过渡。此外,还评估了涉及权力动态和大国关系的系统性因素。设计/方法/方法对1816年至2010年的多个数据集进行了分析。所有曾经是敌人的国家都被考虑在内。进行Cox风险回归分析。研究发现,对于非主要权力集团来说,从最低水平的和平过渡到系统性不稳定是有影响的。大国采取多边行动的时代似乎在非大国实现稳定和平方面发挥的作用非常有限。然而,与大国的联盟在这些非大国的讨论中相对更为重要,并有助于非大国获得更高水平的和平。研究的局限性/意义进一步的研究,特别是案例研究,可以帮助阐明和扩展统计结果。实际意义根据研究结果,联盟的设计和运作可以创造更多的空间来听取联盟可能面临的更广泛的问题。虽然主要大国显然拥有相当大的能力和全球影响力,但很少有人关注它们是否以及如何帮助前敌人获得更高质量的和平。
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引用次数: 0
Study on the influence mechanism of leaders’ abusive supervision on employees’ bootlegging innovation behavior 领导滥用监督对员工盗版创新行为的影响机制研究
IF 3.3 3区 管理学 Q1 COMMUNICATION Pub Date : 2023-07-13 DOI: 10.1108/ijcma-02-2023-0026
Xiao-Ling Wang, M. Wang, Jun-Na Liu
PurposeEmployees’ bootlegging innovation behavior is common and plays an important role in enterprise management. Based on the resource conservation theory and self-regulation theory, the purpose of this study is to explore the influence mechanism of leaders’ abusive supervision on employees’ bootlegging innovation behavior, with psychological safety as a mediator and mindfulness at workplace as a moderator.Design/methodology/approachSurvey data were gathered from 591 employees’ self-assessment questionnaires in China. Hierarchical regression analysis was used to test the research model through SPSS and AMOS.FindingsThis study found that the leaders’ abusive supervision negatively affects employees’ bootlegging innovation behavior; employees’ psychological safety completely mediates the negative effect of leaders’ abusive supervision on employees’ bootlegging innovation behavior; and mindfulness at work moderates the influence of leaders’ abusive supervision on employee’ bootlegging innovation behavior, as well as the influence of leaders’ abusive supervision on employees’ psychological safety.Research limitations/implicationsThis study has significant implications in passive leadership that affect employees’ innovation. Authors found that leaders’ abusive supervise, mindfulness at workplace play a crucial role in employees’ bootleg innovation through psychological safety.Originality/valueTheoretically, this study has enriched the antecedent research on employees’ bootlegging innovation behavior from the perspective of negative leadership behavior and employee psychology. And this study considered mindfulness at workplace as a boundary condition.
目的员工盗版创新行为普遍存在,在企业管理中起着重要作用。本研究基于资源保护理论和自我调节理论,以心理安全为中介,工作场所正念为调节因子,探讨领导者滥用监管对员工盗酒创新行为的影响机制。设计/方法/方法调查数据收集自591份中国员工自我评估问卷。采用分层回归分析,通过SPSS和AMOS对研究模型进行检验。研究发现:领导滥用监管对员工的盗版创新行为有负向影响;员工心理安全完全中介了领导滥用监督对员工盗版创新行为的负向影响;工作中的正念调节了领导滥用监管对员工非法创新行为的影响,以及领导滥用监管对员工心理安全的影响。本研究对被动领导对员工创新的影响具有重要意义。作者发现,领导者的滥用监督、职场正念对员工通过心理安全进行盗版创新起到了至关重要的作用。原创性/价值本研究在理论上丰富了从消极领导行为和员工心理角度对员工盗卖创新行为的实证研究。这项研究将工作场所的正念作为边界条件。
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引用次数: 0
Jokes and quarrels: a cross-cultural investigation of humor and conflict transformation in groups 笑话与争吵:群体幽默与冲突转换的跨文化研究
IF 3.3 3区 管理学 Q1 COMMUNICATION Pub Date : 2023-07-12 DOI: 10.1108/ijcma-02-2023-0027
Gheorghe Andreea, P. Curșeu, O. Fodor
PurposeThis study aims to investigate the relationship between different styles of humorous communication (i.e. controlling and liberating) and conflict transformation in groups, in particular the transformation of task and process conflicts into relationship conflict. This study also examines the extent to which power distance moderates the association between controlling humor and relationship conflict.Design/methodology/approachThe authors collected data using a survey from 536 participants from two different countries varying in power distance (Romania and The Netherlands) working in groups in organizations from various sectors.FindingsSupporting the hypotheses presented in this study, multi-level data analyses showed that liberating humor has a positive association with task conflict, while controlling humor has a positive association with both process and relationship conflict. Moreover, task and process conflict mediate the relationship between liberating and controlling humor (predictors) and relationship conflict (outcome). The hypothesis regarding the moderating effect of power distance was not fully supported by the data.Originality/valueTo the best of the authors’ knowledge, this study is the first to explore the multilevel interplay of humor and intragroup conflict in cross-cultural settings and shows how various types of humor can shape the emergence of conflict and its transformation.
目的本研究旨在探讨不同幽默交流方式(即控制和解放)与群体冲突转化的关系,特别是任务和过程冲突转化为关系冲突的关系。本研究还考察了权力距离在多大程度上调节了控制幽默与关系冲突之间的联系。设计/方法/方法作者使用一项调查收集了来自两个不同国家(罗马尼亚和荷兰)的536名参与者的数据,他们在不同部门的组织中分组工作。研究结果支持本研究提出的假设,多层次数据分析表明,释放幽默与任务冲突呈正相关,而控制幽默与过程和关系冲突呈正相关。此外,任务和过程冲突在释放和控制幽默(预测因素)与关系冲突(结果)之间起中介作用。关于功率距离调节效应的假设没有得到数据的充分支持。原创性/价值据作者所知,本研究首次探讨了跨文化环境中幽默和群体内冲突的多层次相互作用,并展示了各种类型的幽默如何影响冲突的出现及其转化。
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引用次数: 0
Predicting non-violent work behaviour among employees using machine learning techniques 使用机器学习技术预测员工的非暴力工作行为
IF 3.3 3区 管理学 Q1 COMMUNICATION Pub Date : 2023-07-11 DOI: 10.1108/ijcma-04-2023-0074
Kusum Lata, N. Garg
PurposeThis study aims to develop a model to predict non-violent work behaviour (NVWB) among employees using machine learning techniques.Design/methodology/approachFour machine learning techniques (Naïve Bayes, decision tree, logistic regression and ensemble learning) were used to develop a prediction model for NVWB of employees. Also, 10-fold cross-validation method was used to validate the NVWB prediction models. The confusion matrix is used to derive various performance matrices to express the predictive capability of NVWB models quantitatively.FindingsThe model developed using random forest technique was identified as best NVWB prediction model, as it resulted in highest true positive rate and true negative rate, thereby resulting in the highest geometric mean, balance and area under receiver operator characteristics curve.Originality/valueTo the best of the authors’ knowledge, this is one of the pioneer studies that used machine learning techniques to develop a predictive model of NVBW.
目的本研究旨在开发一个使用机器学习技术预测员工非暴力工作行为(NVWB)的模型。设计/方法论/方法四种机器学习技术(朴素贝叶斯、决策树、逻辑回归和集成学习)用于开发员工NVWB的预测模型。此外,使用10倍交叉验证方法来验证NVWB预测模型。混淆矩阵用于推导各种性能矩阵,以定量表达NVWB模型的预测能力。发现使用随机森林技术开发的模型被确定为最佳NVWB预测模型,因为它产生最高的真阳性率和真阴性率,从而产生最高的几何平均值、平衡和受试者算子特征曲线下面积。原创性/价值据作者所知,这是使用机器学习技术开发NVBW预测模型的先驱研究之一。
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引用次数: 0
Possibilities and limits of procedural and distributive justice in complex conflicts: a study of the Colombian peace process 复杂冲突中程序正义和分配正义的可能性和限制:哥伦比亚和平进程研究
IF 3.3 3区 管理学 Q1 COMMUNICATION Pub Date : 2023-07-11 DOI: 10.1108/ijcma-12-2022-0217
Margarita Canal A., P. Kesting, David Aponte Castro, R. Smolinski
PurposeExtensive empirical evidence suggests that procedural justice (PJ) and distributive justice (DJ) are key success factors for achieving durable peace negotiations. This paper aims to investigate how complexity affects these factors and the outcomes in negotiations.Design/methodology/approachThe qualitative study is based on an examination of the peace negotiations that led to the 2016 agreement between the Fuerzas Armadas Revolucionarias de Colombia – Ejército del Pueblo and the Colombian Government. Based on document analysis, the authors examined in detail how and where in the process the principles of PJ and DJ were applied. The authors then examined the implementation progress after 2016 and placed the peace process in the overall context of the Colombian conflict.FindingsThe authors found that the principles of PJ and DJ were present in both the negotiation process and the agreement. The negotiations were successful and satisfactory solutions could be found for all issues. The complexity of the conflict is reflected in the limited coverage of the peace negotiations. Not all groups, interests and subconflicts could be included in the negotiations. This limits their contribution to a durable peace in Colombia. Conflicts that remain unresolved also have a negative effect on the implementation of the agreement.Practical implicationsFor conflict management, this implies that the negotiations should not be viewed as “one-and-done” but rather as a progressive, ongoing process. The agreement is only the nucleus for achieving total peace. It must be actively advanced and defended.Originality/valueThis study offers new qualitative insights into how PJ and DJ function in negotiations. It also establishes a systematic connection between PJ and DJ and complexity, introduces the notion of coverage and, thereby, opens a new perspective on the management of conflict complexity.
广泛的经验证据表明,程序正义和分配正义是实现持久和平谈判的关键成功因素。本文旨在研究复杂性如何影响这些因素以及谈判的结果。设计/方法/方法定性研究基于对2016年哥伦比亚革命军与哥伦比亚政府之间达成协议的和平谈判的审查。在文献分析的基础上,作者详细研究了PJ和DJ原则在这个过程中是如何以及在哪里应用的。作者随后审查了2016年后的执行进展,并将和平进程置于哥伦比亚冲突的总体背景下。发现PJ和DJ原则在谈判过程和协议中都存在。谈判取得了成功,所有问题都能找到令人满意的解决办法。冲突的复杂性体现在对和平谈判的报道有限。并非所有群体、利益和次冲突都能被纳入谈判。这限制了他们对哥伦比亚持久和平的贡献。尚未解决的冲突也对协议的执行产生负面影响。实际含义对于冲突管理而言,这意味着不应将谈判视为“一次就完成”,而应将其视为一个渐进的、持续的过程。该协议只是实现全面和平的核心。必须积极推进和捍卫它。独创性/价值这项研究为PJ和DJ在谈判中的作用提供了新的定性见解。它还建立了PJ和DJ与复杂性之间的系统联系,引入了覆盖率的概念,从而为冲突复杂性的管理开辟了一个新的视角。
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引用次数: 0
Does religiosity matter in the workplace? A moderated-mediated examination of abusive supervision, revenge and deviance 宗教信仰在工作场所重要吗?对滥用监督、报复和越轨行为的适度中介审查
IF 3.3 3区 管理学 Q1 COMMUNICATION Pub Date : 2023-07-10 DOI: 10.1108/ijcma-11-2022-0193
Saima Ahmad, Nasib Dar, W. Rahman
PurposeThis paper aims to investigate the influence of religiosity on the relationship between abusive supervision and deviant work behavior (DWB). This paper examines whether the desire for revenge mediates the relationship between abusive supervision and DWB and whether the strength of this relationship is moderated by religiosity.Design/methodology/approachThe proposed relationships were examined by collecting primary data from 350 employees using multistage sampling procedures. Hayes’ Process Macro was used to analyze the proposed moderated-mediation model of abusive supervision, DWB, religiosity and desire for revenge.FindingsThe analytical findings indicate that an employee’s desire for revenge mediates the relationship between abusive supervision and DWB. However, religiosity moderates the indirect effect of abusive supervision (mediated by the desire for revenge) on DWB.Originality/valueTo the best of the authors’ knowledge, this is the first study that explores the role of individual-level religiosity in mitigating the harmful effects of abusive supervision on deviant behavior and revenge in the workplace.
目的研究宗教信仰对滥用监督与越轨工作行为(DWB)关系的影响。本文研究了报复欲望是否调节了滥用监督和DWB之间的关系,以及这种关系的强度是否受到宗教信仰的调节。设计/方法/方法通过使用多阶段抽样程序从350名员工中收集主要数据来检查拟议的关系。Hayes的过程宏观被用来分析所提出的滥用监督、DWB、宗教信仰和复仇欲望的适度调解模型。调查结果分析结果表明,员工的报复欲望在滥用监督和DWB之间起着中介作用。然而,宗教信仰调节了虐待性监督(由报复欲望介导)对DWB的间接影响。原创性/价值据作者所知,这是第一项探索个人层面宗教信仰在减轻虐待性监督对工作场所越轨行为和报复的有害影响方面的作用的研究。
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引用次数: 1
Conflict, communication and team collaboration: a comparison of Nigerians and US Americans 冲突、沟通和团队协作:尼日利亚人和美国人的比较
IF 3.3 3区 管理学 Q1 COMMUNICATION Pub Date : 2023-06-19 DOI: 10.1108/ijcma-07-2022-0123
William A. Donohue, Deborah A. Cai, E. Fink, Etebong Attah Umana
PurposeGiven the growing relationship between Nigeria and the USA, the purpose of this study is to compare conflict communication of Nigerians and Americans.Design/methodology/approachA total of 186 Nigerians and 214 Americans completed an online survey of Hammer’s (2005) Intercultural Conflict Style Inventory as well as items about the effect of conflict on team collaboration.FindingsContrary to expectations, Nigerians reported using more direct, whereas Americans reported using more indirect, communication when confronting conflict despite the stereotype that Americans are typically direct or more likely to say what is on their minds. However, consistent with expectations, Nigerians reported exercising more emotional restraint, whereas Americans favored the use of emotional expressiveness in conflict.Originality/valueOverall, Nigerians were more concerned than Americans about the negative effect of conflict on team collaboration in the workplace. This concern was associated with the use of directness, indirectness and emotional restraint. Further, an exploratory structural equation model showed that the use of emotional expression was affected, in different ways, by several aspects of work and communication. Implications of these results are discussed along with directions for future research.
目的鉴于尼日利亚和美国之间日益增长的关系,本研究的目的是比较尼日利亚人和美国人的冲突沟通。设计/方法/方法共有186名尼日利亚人和214名美国人完成了哈默(2005)跨文化冲突风格清单的在线调查,以及关于冲突对团队合作影响的项目。调查结果与预期相反,尼日利亚人报告说在面对冲突时使用了更直接的沟通,而美国人报告说使用了更间接的沟通,尽管人们普遍认为美国人通常更直接或更有可能说出他们的想法。然而,与预期一致的是,尼日利亚人报告说,他们在情感上更加克制,而美国人则倾向于在冲突中使用情感表达。创意/价值总体而言,尼日利亚人比美国人更关心冲突对工作场所团队合作的负面影响。这种担忧与直接性、间接性和情感克制的使用有关。此外,一个探索性的结构方程模型表明,情绪表达的使用受到工作和沟通几个方面的不同影响。讨论了这些结果的含义以及未来研究的方向。
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引用次数: 0
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International Journal of Conflict Management
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