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Service with a sense of belonging: navigating work–family conflict and emotional irritation in the service efforts of health professionals 有归属感的服务:在卫生专业人员的服务工作中应对工作-家庭冲突和情绪刺激
IF 3.3 3区 管理学 Q1 COMMUNICATION Pub Date : 2023-06-16 DOI: 10.1108/ijcma-03-2023-0038
Juman Iqbal, Shameem Shagirbasha, Kumar P. Madhan
PurposeThe service effort behavior (SEB) of health professionals may be impeded by many factors. This study aims to draw upon the conservation of resources and stressor–strain–outcome theories to test a moderated mediation model that explores how work–family conflict (WFC) influences SEB. The mediating effect of emotional irritation (EI) and the moderating effect of organizational identification (OI) was also tested.Design/methodology/approachData was collected over two waves from 524 health professionals working across India and was tested using SPSS PROCESS macros and Amos 24.FindingsThe results revealed that WFC has a significantly negative relationship with SEB, and EI mediates the relationship between the two variables. The mediation process was further moderated by OI.Originality/valueThere is an absolute scarcity of evidence that has explored the association of WFC and SEB with the mediating role of EI. Along with offering a nuanced understanding of these relationships, this study also presents some interesting insights to health-care administrators.
目的卫生专业人员的服务努力行为可能受到多种因素的阻碍。本研究旨在利用资源保护和压力源-压力-结果理论来检验一个适度中介模型,该模型探讨了工作-家庭冲突(WFC)如何影响SEB。还测试了情绪刺激(EI)的中介作用和组织认同(OI)的调节作用。设计/方法/方法从印度各地524名卫生专业人员中收集了两波数据,并使用SPSS PROCESS宏和Amos 24进行了测试。结果显示,WFC与SEB呈显著负相关,EI介导了这两个变量之间的关系。OI.Originality/value进一步调节了调解过程。研究WFC和SEB与EI调解作用之间关系的证据绝对匮乏。除了对这些关系提供细致入微的理解外,这项研究还为医疗保健管理人员提供了一些有趣的见解。
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引用次数: 1
What’s love got to do with it? How does workplace romance provoke workplace ostracism and interpersonal conflict 爱和它有什么关系?职场恋情如何引发职场排斥和人际冲突
IF 3.3 3区 管理学 Q1 COMMUNICATION Pub Date : 2023-06-06 DOI: 10.1108/ijcma-09-2022-0148
Ye Feng, Asif Mehmood Rana, H. Bashir, M. Sarmad, Anmol Rasheed, Arslan Ayub
PurposeExtant research on workplace ostracism has investigated a victimization perspective to understand ostracism at the cost of examining the perpetrator-centric view of ostracism. This study aims to draw on the self-categorization theory and the social exchange theory to investigate the harmful effects of workplace romance in cultivating workplace ostracism from the perspective of perpetrator to combat concerns for victim blaming. This study further proposes that workplace ostracism triggered by workplace romance provokes interpersonal conflict. Besides, this study investigates the moderating role of prosocial behavior in the underlying linkages.Design/methodology/approachThis study uses a multisource, time-lagged research design to collect data from employees working in the service sector organizations in Pakistan. This study analyzes 367 responses using SmartPLS (v 4.0).FindingsThe findings of this study reveal that workplace romance elicits workplace ostracism, which, in turn, fosters interpersonal conflict among coworkers. In addition, this study finds that ingroup prosocial behavior strengthens the associations between workplace romance and workplace ostracism, and workplace romance and interpersonal conflict, mediated by workplace ostracism such that the associations are more potent at higher levels of ingroup prosocial behavior and vice versa.Originality/valueTo the best of the authors’ knowledge, this is the first study that examines workplace romance as the perpetrator-centric antecedent of workplace ostracism, and ingroup prosocial behavior in exaggerating the outgroup ostracism and interpersonal conflict.
目的对工作场所排斥的外部研究以研究以行为人为中心的排斥观为代价,调查了一种受害视角来理解排斥。本研究旨在借鉴自我分类理论和社会交换理论,从行为人的角度探讨职场浪漫对培养职场排斥的有害影响,以对抗对受害者指责的担忧。本研究进一步提出,职场恋情引发的职场排斥会引发人际冲突。此外,本研究还调查了亲社会行为在潜在联系中的调节作用。设计/方法论/方法本研究采用多源、滞后的研究设计,从巴基斯坦服务业组织的员工那里收集数据。这项研究使用SmartPLS(4.0版)分析了367份回复。研究结果表明,职场恋情会引发职场排斥,进而加剧同事之间的人际冲突。此外,本研究发现,群体内亲社会行为加强了工作场所浪漫与工作场所排斥、工作场所浪漫和人际冲突之间的联系,这种联系是由工作场所排斥介导的,因此这种联系在较高水平的群体内亲社会行为中更为强烈,反之亦然。原创性/价值据作者所知,这是第一项研究,将职场浪漫作为职场排斥的以行为人为中心的前因,以及夸大群体外排斥和人际冲突的群体内亲社会行为。
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引用次数: 0
Despotic vs narcissistic leadership: differences in their relationship to emotional exhaustion and turnover intentions 专制型与自恋型领导:与情绪耗竭和离职意向关系的差异
IF 3.3 3区 管理学 Q1 COMMUNICATION Pub Date : 2023-06-02 DOI: 10.1108/ijcma-12-2022-0210
Kamal Badar, M. Aboramadan, G. Plimmer
PurposeThe purpose of this study is to investigate whether two types of destructive leadership styles – despotic and narcissistic – predict turnover intentions of nurses via emotional exhaustion, drawing from the conservation of resources theory and the unfolding theory of turnover.Design/methodology/approachThis paper used multiwave data collected from 731 nurses working in Palestinian hospitals. Structural equation modeling using partial least squares was used to analyze the data.FindingsBoth narcissistic and despotic leadership are associated with turnover intentions directly and indirectly through emotional exhaustion. Despotic leadership, however, has a stronger relationship to turnover intention than narcissistic leadership. Despotic and narcissistic leadership are common in this sample.Practical implicationsA strong psycho-safety climate is likely needed to address the harm caused by these destructive leadership styles, and interventions should span primary, secondary and tertiary levels of the public health model. Examples include ensuring strong organizational checks, balances and information flows, job control, support and widespread training; assistance programs such as counseling services; and remediation and repair for harmed individuals and teams.Originality/valueThis study advances the understanding of the negative, dark or destructive side of leadership specifically in the nursing context. This study compares despotic and narcissistic leadership to examine which one better/worse explains turnover intentions through emotional exhaustion.
目的运用资源守恒理论和离职展开理论,探讨专制型和自恋型两种破坏性领导风格是否通过情绪衰竭预测护士的离职意向。设计/方法/方法本文使用了从731名巴勒斯坦医院护士那里收集的多波数据。使用偏最小二乘的结构方程建模来分析数据。发现自恋型和专制型领导都与情绪衰竭直接或间接的离职意图有关。然而,与自恋型领导相比,绝望型领导与离职意愿的关系更强。绝望和自恋的领导在这个样本中很常见。实际含义可能需要一个强大的心理安全氛围来解决这些破坏性领导风格所造成的伤害,干预措施应涵盖公共卫生模式的初级、中级和三级。例子包括确保强有力的组织检查、平衡和信息流动、工作控制、支持和广泛的培训;咨询服务等援助项目;以及对受到伤害的个人和团队进行补救和修复。独创性/价值这项研究促进了对领导消极、黑暗或破坏性一面的理解,特别是在护理背景下。本研究比较了专制型和自恋型领导,以检验哪一种更好/更差地通过情绪衰竭来解释离职意图。
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引用次数: 0
Cameroon-Nigeria Border Conflict Prevention and Resolution Over the Bakassi Peninsula, 1884 – 2008: Model for Peacebuilding in Africa 喀麦隆-尼日利亚边境冲突的预防和解决巴卡西半岛,1884 - 2008:非洲建设和平的典范
IF 3.3 3区 管理学 Q1 COMMUNICATION Pub Date : 2023-05-29 DOI: 10.47941/ijcm.1292
Emmanuel Yenkong Sobseh
Purpose: Relations between Nigeria and Cameroon have been strained for a number of years due to conflicts over the ownership and administration of the resource-rich Bakassi Peninsula. After independence, Cameroon and Nigeria accepted the colonial borders, but Nigerian authorities decided in 1980 to question these borders. Following several failed diplomatic attempts to prevent and resolve the conflict, Cameroon approached the International Court of Justice (ICJ) at the Hague with a petition on March 29, 1994 and at the end of the process which lasted eight years, the ICJ rendered its final verdict on October 10, 2002 in favour of Cameroon. This study seeks to examine the geopolitics and historical context of the Bakassi dispute. It argues that, the different conflict prevention measures adopted through the creation of the Joint Cameroon–Nigeria Border Commission in 1965; Yaounde I Declaration of August 14, 1970; Yaounde II Declaration of April 4, 1971; Kano Declaration of September 1, 1974; Maroua Declaration of June 1, 1975; and the activities of the Cameroon-Nigeria Mixed Commission from 2002 to 2007 provided a model for dialogue and mediation in the prevention of armed conflicts in Africa. Methodology: The study utilized primary and secondary sources to investigate the measures adopted in preventing the conflict and to ascertain that the methods of conflict resolution such as mediation, bilateral negotiation, facilitation, adjudication, agreement and dialogue applied were very successful. Findings: The study concludes that, addressing the shortcomings of conflict prevention and resolution mechanisms could improve stability, guarantee security and maintain peace. The study recommends that, governments, the general public, litigants, mediators and policymakers involved in the prevention and resolution of border conflicts should be educated and trained on alternative dispute resolution processes in Africa. Unique Contribution to Theory, Policy and Practice: This study contributes to theory, policy and practice in the sense that, conflict prevention through dialogue, creation of joint and mixed commissions, and the arrival of consensus through declarations and agreements have significant potentials for handling and resolving the growing number of armed border conflicts in Africa.
目的:由于资源丰富的巴卡西半岛的所有权和管理权冲突,尼日利亚和喀麦隆之间的关系多年来一直紧张。独立后,喀麦隆和尼日利亚接受了殖民边界,但尼日利亚当局在1980年决定对这些边界提出质疑。在几次阻止和解决冲突的外交努力失败后,喀麦隆于1994年3月29日向海牙国际法院提出请愿,在持续了八年的过程结束时,国际法院于2002年10月10日作出了有利于喀麦隆的最终裁决。本研究旨在考察巴卡西争端的地缘政治和历史背景。它认为,1965年成立喀麦隆-尼日利亚联合边界委员会所采取的不同预防冲突措施;1970年8月14日《雅温得一世宣言》;1971年4月4日《雅温得二世宣言》;1974年9月1日《卡诺宣言》;1975年6月1日《马鲁阿宣言》;喀麦隆-尼日利亚混合委员会2002年至2007年的活动为预防非洲武装冲突的对话和调解提供了模式。方法:该研究利用主要和次要来源调查为预防冲突而采取的措施,并确定所采用的调解、双边谈判、调解、裁决、协议和对话等解决冲突的方法非常成功。研究结果:研究得出结论,解决冲突预防和解决机制的缺陷可以改善稳定、保障安全和维护和平。该研究建议,参与预防和解决边境冲突的政府、公众、诉讼当事人、调解员和决策者应接受关于非洲替代争端解决程序的教育和培训。对理论、政策和实践的独特贡献:本研究有助于理论、政策与实践,因为通过对话预防冲突、建立联合和混合委员会以及通过宣言和协议达成共识,对处理和解决非洲日益增多的武装边界冲突具有重大潜力。
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引用次数: 0
Managing complexity: addressing the civil conflict component of international-civil militarized conflicts (I-CMCs) 管理复杂性:解决国际军民冲突中的国内冲突部分
IF 3.3 3区 管理学 Q1 COMMUNICATION Pub Date : 2023-05-26 DOI: 10.1108/ijcma-01-2023-0002
Andrew P. Owsiak, P. Diehl, Gary Goertz
PurposeThe purpuse of this study is to answer the following two questions. Do conflict management efforts mitigate the recurrence and severity of civil conflict? If so, how? Do some conflict management strategies fare better than others in these tasks? This study theorizes about the connection between the costliness of a conflict management strategy – with respect to both the disputants and third parties – and civil conflict outcomes. This theory produces two contradictory predictions: that more costly strategies either increase or decrease violence. This study not only adjudicates between these two possibilities but also incorporates the role of timing. The early use of more costly strategies, for example, may encourage disputants to reduce violence in civil conflicts.Design/methodology/approachTo evaluate the predications that the authors derive from their theoretical argument, the authors quantitatively analyze the effect of conflict management strategies’ relative cost on various measures of civil conflict recurrence and severity. The authors first identify the set of international–civil militarized conflicts (I-CMCs) during the period 1946–2010. I-CMCs contain two dimensions – interstate and intrastate – making them the most complex and dangerous form of militarized conflict. To each I-CMC, the authors then link all third-party attempts to manage the I-CMC’s civil conflict dimension. Finally, after developing quantitative indicators, a series of regression equations explore the relationships of primary interest.FindingsTwo main findings emerge. First, when third parties use a relatively more costly conflict management strategy to manage a civil conflict (e.g. a peace operation or military intervention, as opposed to mediation), the severity of the conflict increases, while conflict recurrence rates remain unchanged. Second, this study uncovers a trade-off. The early use of a relatively more costly management strategy lowers a civil conflict’s severity in the short-term. It also, however, increases the likelihood – and speed with which – civil conflict recurs. The timing of certain conflict management strategies matters.Originality/valueScholars typically isolate conflict management strategies in number (i.e. consider efforts as independent of one another, even those within the same conflict) and kind (i.e. examine mediation but not peace operations). This study, in contrast, includes the following: the full menu of conflict management strategies available to third parties – negotiation, mediation, adjudication/arbitration, peace operations, sanctions and military intervention – over a lengthy time period (1946–2010); theorizes about the relative merits of these strategies; and considers the timing of certain conflict management efforts. In so doing, it highlights a policy trade-off and proposes promising areas for future research.
目的本研究的目的是回答以下两个问题。冲突管理工作是否减轻了国内冲突的复发和严重程度?如果是,如何?在这些任务中,某些冲突管理策略是否比其他策略效果更好?这项研究提出了冲突管理战略的成本——对争议方和第三方而言——与国内冲突结果之间的联系。这一理论产生了两个相互矛盾的预测:成本更高的策略要么会增加暴力,要么会减少暴力。这项研究不仅在这两种可能性之间做出了判断,而且还结合了时间的作用。例如,尽早使用成本更高的战略可能会鼓励争端各方减少国内冲突中的暴力。设计/方法/方法为了评估作者从理论论证中得出的预测,作者定量分析了冲突管理策略的相对成本对国内冲突复发和严重程度的各种措施的影响。作者首先确定了1946年至2010年期间的一系列国际-国内军事化冲突(I-CMC)。I-CMC包含两个层面——州际和州内——使其成为最复杂、最危险的军事冲突形式。然后,作者将所有第三方管理I-CMC内部冲突维度的尝试链接到每个I-CMC。最后,在制定了定量指标后,通过一系列回归方程探讨了主要利益之间的关系。发现出现了两个主要发现。首先,当第三方使用成本相对较高的冲突管理战略来管理国内冲突(例如,和平行动或军事干预,而不是调解)时,冲突的严重性会增加,而冲突复发率保持不变。其次,这项研究揭示了一种权衡。早期使用成本相对较高的管理战略可以在短期内降低国内冲突的严重性。然而,这也增加了国内冲突再次发生的可能性和速度。某些冲突管理战略的时机很重要。独创性/价值学者通常将冲突管理战略从数量(即将努力视为相互独立的,即使是同一冲突中的努力)和种类(即审查调解,但不审查和平行动)两个方面进行隔离。相比之下,这项研究包括以下内容:第三方在很长一段时间内(1946年至2010年)可以使用的冲突管理战略的完整菜单——谈判、调解、裁决/仲裁、和平行动、制裁和军事干预;关于这些策略的相对优点的理论;并考虑到某些冲突管理工作的时机。在这样做的过程中,它强调了一种政策权衡,并为未来的研究提出了有希望的领域。
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引用次数: 0
Connecting international and domestic dots: how conflict entanglement informs resolution and escalation 连接国际和国内点:冲突纠缠如何影响解决和升级
IF 3.3 3区 管理学 Q1 COMMUNICATION Pub Date : 2023-05-19 DOI: 10.1108/ijcma-12-2022-0203
Molly M. Melin, Alexandru V. Grigorescu
PurposeThis paper aims to seek to and understand how civil conflict and international claims inform one another. Does the existence of ongoing civil and international conflicts affect how a government addresses an international claim? The paper builds on existing literature that link international and domestic conflict. However, it suggests that the logic behind civil conflicts may be different from that for international ones as states decide how to deal with any one claim.Design/methodology/approachThe paper posits that states faced with domestic conflicts and additional international claims are more likely to seek to resolve an international claim than those without similar conflicts. It develops a series of hypotheses about the likelihood of claim escalation and peaceful settlement attempts and proceed to test them quantitatively using the Issue Correlates of War data combined with the uppsala conflict data program/peace research institute oslo Armed Conflict Data.FindingsOn the one hand, the paper finds support for the argument regarding the difficulty states are faced with when seeking to resolve multiple international claims. On the other hand, it finds that the presence of civil conflicts incentivizes states to resolve international claims either by force or peacefully, suggesting internal violence can both lead to diversionary behavior and attempts at conflict resolution.Research limitations/implicationsThe findings have important implications for work considering the complexity of domestic and international conflict linkages.Originality/valueWhile many studies of claim militarization and peaceful attempts focus on dyadic and international characteristics, this paper creates a more nuanced understanding of the complexities of this foreign policy decision process.
目的本文旨在寻求并理解国内冲突和国际索赔是如何相互影响的。持续的国内和国际冲突的存在是否会影响政府处理国际索赔的方式?本文建立在现有文献的基础上,这些文献将国际冲突和国内冲突联系起来。然而,它表明,随着国家决定如何处理任何一项索赔,国内冲突背后的逻辑可能与国际冲突不同。设计/方法/方法该论文认为,与没有类似冲突的国家相比,面临国内冲突和额外国际索赔的国家更有可能寻求解决国际索赔。它提出了一系列关于索赔升级和和平解决尝试的可能性的假设,并利用战争问题相关性数据与乌普萨拉冲突数据计划/和平研究所oslo武装冲突数据进行了定量测试,本文支持了关于国家在寻求解决多重国际索赔时所面临的困难的论点。另一方面,研究发现,国内冲突的存在激励各国通过武力或和平方式解决国际争端,这表明国内暴力既可能导致转移注意力的行为,也可能导致解决冲突的尝试。研究局限性/含义考虑到国内和国际冲突联系的复杂性,研究结果对工作具有重要意义。原创性/价值尽管许多关于主权军事化和和平尝试的研究都集中在二元和国际特征上,但本文对这一外交政策决策过程的复杂性有了更细致的理解。
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引用次数: 0
Multiparty mediation in a changing world: the emergence and impact of parallel processes to UN peacemaking in Syria and Libya 不断变化的世界中的多党调解:联合国在叙利亚和利比亚建立和平的平行进程的出现及其影响
IF 3.3 3区 管理学 Q1 COMMUNICATION Pub Date : 2023-05-18 DOI: 10.1108/ijcma-01-2023-0004
S. Hellmüller, B. Salaymeh
PurposeThis paper aims to study recent approaches to peacemaking, particularly by Turkey and Russia, in a changing world and their implications for UN-led peace processes. The authors analyze the factors that allow parallel processes to UN mediation to emerge and discuss their influence.Design/methodology/approachThe paper presents two in-depth case studies of mediation in Syria and Libya, where the UN, as well as Russia and Turkey, were actively involved in peacemaking.FindingsThe authors find that parallel processes to UN mediation emerge if the UN process does not show progress toward a negotiated settlement and other third parties have leverage over the conflict parties. However, whether these parallel processes pose a fundamental challenge to the UN-led process depends on how sustained the third parties’ leverage over the conflict parties is. If it lasts, it puts the UN in a difficult position to either participate in the parallel process and contain it but thereby also legitimizing it, or to abstain from participating but thereby risking to lose control over the mediation process.Research limitations/implicationsAnalyzing different approaches to mediation helps to better understand current dynamics of multiparty mediation, including an increased questioning of the effectiveness of UN mediation, and provides insights on how the UN may adapt to keep its relevance in a changing world.Originality/valueThe paper is based on original first-hand data gathered between 2018 and 2022 through more than 50 interviews with UN officials, negotiation team members, political and civil society actors from Syria and Libya, (former) state officials and experts from Russia and Turkey, as well as external observers.
本文旨在研究在不断变化的世界中,特别是土耳其和俄罗斯最近采取的建立和平的方法及其对联合国领导的和平进程的影响。作者分析了使联合国调解平行进程得以出现的因素,并讨论了它们的影响。本文介绍了叙利亚和利比亚调解的两个深入案例研究,联合国以及俄罗斯和土耳其都积极参与了调停。作者发现,如果联合国进程在谈判解决方面没有取得进展,而其他第三方对冲突各方有影响力,就会出现与联合国调解平行的进程。然而,这些平行进程是否对联合国领导的进程构成根本性挑战,取决于第三方对冲突各方的影响力有多持久。如果这种情况持续下去,它将使联合国处于一个艰难的境地,要么参与平行进程并遏制它,从而使其合法化,要么不参与,从而冒着失去对调解进程控制的风险。研究的局限性/意义分析不同的调解方法有助于更好地了解当前多方调解的动态,包括对联合国调解有效性的日益质疑,并提供关于联合国如何适应不断变化的世界以保持其相关性的见解。原创性/价值本文基于2018年至2022年期间收集的第一手原始数据,通过对来自叙利亚和利比亚的联合国官员、谈判小组成员、政治和民间社会行动者、俄罗斯和土耳其的(前)国家官员和专家以及外部观察员进行50多次采访。
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引用次数: 1
Who is cooperative in negotiations? The impact of political skill on cooperation, reputation and outcomes 谁在谈判中是合作的?政治技巧对合作、声誉和结果的影响
IF 3.3 3区 管理学 Q1 COMMUNICATION Pub Date : 2023-05-17 DOI: 10.1108/ijcma-11-2022-0197
K. Tasa, Mehran Bahmani
PurposeThe purpose of this study is to predict cooperation in negotiation through the lens of individual differences. Specifically, this paper examines how a social competence variable called “political skill” relates to cooperation and subsequent effects on negotiation process, outcomes and negotiator reputation. The authors demonstrate how political skill fits in the evolving literature focusing on individual differences in negotiation by comparing political skill to a wide range of other individual difference measures.Design/methodology/approachThis study was conducted by assessing individual difference measures at the beginning of graduate-level negotiation courses and tracking negotiation behaviors and outcomes over several months. This approach was chosen to minimize the potential for short, time-limited interactions to mask existing relationships. It also allowed the authors to include multiple negotiation interactions, which takes a broader view of negotiation performance, and assess negotiator reputation by allowing it to emerge over time.FindingsThe results of this study show that political skill, self-rated at the beginning of this study, is significantly related to a negotiator’s overall use of cooperative behavior as rated by peers. Political skill also showed a significant relationship with reputation for cooperativeness and aggregate outcomes in negotiations. These results control for other individual difference measures such as personality, implicit negotiation beliefs, social value orientation and negotiation self-efficacy.Originality/valueUsing a method that allows the effects of an individual difference to materialize over time, this study empirically establishes the connection between political skill and negotiation reputation, process and outcomes. The methodological contributions of this study explore the relations between self-rated individual difference variables, peer-rated cooperative behaviors and objective coded negotiation outcomes in evaluating political skill in negotiation.
目的本研究的目的是通过个体差异的视角来预测谈判中的合作。具体而言,本文考察了一个被称为“政治技能”的社会能力变量与合作的关系,以及对谈判过程、结果和谈判声誉的后续影响。作者通过将政治技能与其他广泛的个人差异衡量标准进行比较,展示了政治技能如何适应不断发展的谈判中的个人差异文献。设计/方法/方法这项研究是通过在研究生级别的谈判课程开始时评估个人差异测量,并在几个月内跟踪谈判行为和结果来进行的。选择这种方法是为了最大限度地减少短期、有时间限制的互动掩盖现有关系的可能性。它还允许作者包括多个谈判互动,从更广泛的角度看待谈判绩效,并通过允许其随着时间的推移而出现来评估谈判人员的声誉。结果本研究的结果表明,在本研究开始时自我评价的政治技能与谈判者对同伴评价的合作行为的整体使用显著相关。政治技能也显示出与合作声誉和谈判总结果的显著关系。这些结果控制了其他个体差异指标,如个性、内隐谈判信念、社会价值取向和谈判自我效能。独创性/价值本研究采用一种允许个体差异的影响随着时间的推移而具体化的方法,实证地建立了政治技巧与谈判声誉之间的联系,过程和结果。本研究的方法学贡献探讨了自评个体差异变量、同伴评价合作行为和客观编码谈判结果在评估谈判政治技能方面的关系。
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引用次数: 1
Don’t we have a right to get angry? Integrating emotions into international mediation studies 难道我们没有权利生气吗?将情感融入国际调解研究
IF 3.3 3区 管理学 Q1 COMMUNICATION Pub Date : 2023-05-02 DOI: 10.1108/ijcma-08-2022-0135
L. Nathan, J. Devonshire
PurposeThis paper aims to critique the rationalist theoretical framework of international mediation, which ignores emotions in analyzing the decision by conflict parties to pursue a negotiated settlement or continue fighting, and to present an alternative framework that integrates emotions.Design/methodology/approachThe paper draws on psychology research on emotions and conflict to develop an emotionally informed framework for analyzing conflict parties’ decision-making regarding a settlement. It demonstrates the framework’s validity and value through a case study of the 2000 Camp David mediation to resolve the Israeli–Palestinian conflict.FindingsA rationalist approach to mediation does not have adequate explanatory and predictive power theoretically. In practice, it can reduce the prospect of success.Research limitations/implicationsThe paper highlights the necessity for mediation researchers to study the effects of emotion, draw on psychology studies on conflict and explore the emotional implications of different mediation strategies and tactics.Practical implicationsThe framework highlights the challenge of designing and conducting mediation in a way that cultivates emotions favorable to a settlement and lessens emotions unfavorable to a settlement.Originality/valueThis is the first study, to the best of the authors’ knowledge, to critique the rationalist framework of international mediation studies and develop an alternative framework that integrates emotions.
目的本文旨在批判理性主义的国际调解理论框架,该框架在分析冲突各方寻求谈判解决或继续战斗的决定时忽略了情感,并提出一个融合情感的替代框架。设计/方法论/方法本文借鉴了对情绪和冲突的心理学研究,建立了一个情绪知情的框架,用于分析冲突各方关于解决方案的决策。它通过对2000年戴维营调解解决以巴冲突的案例研究,证明了该框架的有效性和价值。结论理性主义的调解方法在理论上没有足够的解释力和预测力。在实践中,它会降低成功的可能性。研究局限性/含义本文强调了调解研究人员研究情绪影响的必要性,借鉴心理学对冲突的研究,探索不同调解策略和策略的情绪含义。实际含义该框架强调了以培养有利于和解的情绪和减少对和解不利的情绪的方式设计和进行调解的挑战。独创性/价值据作者所知,这是第一项对国际调解研究的理性主义框架进行批判并开发一种整合情感的替代框架的研究。
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引用次数: 0
Alternative Dispute Resolution (ADR): A Suitable Broad Based Dispute Resolution Model in Nigeria; Challenges and Prospects. 替代性争议解决(ADR):适用于尼日利亚的广泛争议解决模式挑战与前景。
IF 3.3 3区 管理学 Q1 COMMUNICATION Pub Date : 2023-05-01 DOI: 10.47941/ijcm.1253
S. O. Ojo
Purpose: Due to the flaws in the traditional judicial system, the use of Alternative Dispute Resolution (ADR) methods is gaining popularity among scholars and lawyers around the world. Most scholarly articles have examined the inherent advantages of Alternative Dispute Resolution (ADR) techniques over the traditional judicial processes for resolving different types of conflict. Despite the increasing frequency and classification of conflicts in Nigeria, little research has been conducted on the reasons for, and barriers to, disputants' use of alternative dispute resolution (ADR) systems as viable options. Given the complexity of the nature and structure of disputes in Nigeria, this research delves into the factors that push and pull litigants into the use of Alternative Dispute Resolution (ADR). Methodology: This study utilized an explanatory research approach to investigate the many distinctive kinds of conflicts and match them with the most relevant ADR procedures. In particular, property disputes, family conflicts, and business disagreements were investigated.  Findings: According to the findings, Alternative Dispute resolution (ADR) may lead to a considerable reduction in the amount of time and expense of the dispensation of justice that addresses unfairness in the system of criminal justice administration, ultimately resulting in positive social change. Contributions to Theory, Policy and Practice:   The study concludes that Alternative Dispute Resolution (ADR) processes have significant potentials for handling the growing number of disputes. However, it is necessary to address their shortcomings as well as facilitate collaboration between the practitioners and the regular courts. It would improve social stability and guarantee satisfaction for the perpetrator, the victim, the community, and society as a whole if this were done. The study recommended, among other things, that the general public and litigants be educated on the inherent advantages of Alternative Dispute Resolution (ADR) in the resolution of conflicts.
目的:由于传统司法制度的缺陷,替代性纠纷解决(ADR)方法在世界各地的学者和律师中越来越受欢迎。大多数学术文章都探讨了替代争议解决(ADR)技术相对于传统司法程序在解决不同类型冲突方面的固有优势。尽管尼日利亚冲突的频率和分类越来越高,但很少对争议方使用替代性争端解决系统作为可行选择的原因和障碍进行研究。鉴于尼日利亚纠纷的性质和结构的复杂性,本研究深入探讨了推动和吸引诉讼当事人使用替代纠纷解决(ADR)的因素。方法:本研究采用解释性研究方法来调查许多不同类型的冲突,并将其与最相关的ADR程序相匹配。特别是对财产纠纷、家庭冲突和商业分歧进行了调查。调查结果:根据调查结果,替代性争议解决(ADR)可能会大大减少司法分配的时间和费用,以解决刑事司法系统中的不公平问题,最终导致积极的社会变革。对理论、政策和实践的贡献:该研究得出结论,替代争议解决程序在处理日益增多的争议方面具有巨大潜力。然而,有必要解决它们的缺点,并促进从业人员与普通法院之间的合作。如果这样做,它将改善社会稳定,并保证犯罪者、受害者、社区和整个社会的满意度。除其他外,该研究建议公众和诉讼当事人了解替代争议解决(ADR)在解决冲突方面的固有优势。
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引用次数: 0
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International Journal of Conflict Management
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