Pub Date : 2024-08-08DOI: 10.1177/09721509241261249
Shalini Srivastava, Pragya Gupta, Mamta Mohapatra
‘Atithi Devo Bhav’, implying that guests must be treated as Gods, is the philosophical belief of Indian society indicating the importance of treating the customers with utmost respect and courtesy. The current study examines service sabotage behaviours by utilizing time-lagged method to collect data in three waves from 332 employees from Indian hotel industry. The study highlights the effects of abusive supervision on the employees who perceive disrespect, public humiliation or rude supervisory behaviours towards them as breach of psychological contract, and they retaliate by displaying deviant workplace behaviour such as service sabotage. The unique proposition of the research is to investigate the sequential mediating role of psychological contract violation and retaliation intention on the relationship between abusive supervision and service sabotage. The research utilizes psychological contract theory and frustration–aggression theory to draw logical inferences from the findings. Findings indicate that when employees perceive mistreatment or injustice, they experience psychological contract violation that instigates an urge to retaliate against the unfair treatment by engaging in negative service behaviours, for example, sabotage. Therefore, the hospitality organizations must implement practices and processes to take care of any unjust, unfair or hostile behaviour at play in the organization, as the success of the industry is dependent on the service quality and frontline employees’ encounters with the customer. The study provides some interesting and useful managerial and theoretical implications.
{"title":"No More the Nice Guy: Coping with Abusive Supervision through Service Sabotage Behaviours","authors":"Shalini Srivastava, Pragya Gupta, Mamta Mohapatra","doi":"10.1177/09721509241261249","DOIUrl":"https://doi.org/10.1177/09721509241261249","url":null,"abstract":"‘Atithi Devo Bhav’, implying that guests must be treated as Gods, is the philosophical belief of Indian society indicating the importance of treating the customers with utmost respect and courtesy. The current study examines service sabotage behaviours by utilizing time-lagged method to collect data in three waves from 332 employees from Indian hotel industry. The study highlights the effects of abusive supervision on the employees who perceive disrespect, public humiliation or rude supervisory behaviours towards them as breach of psychological contract, and they retaliate by displaying deviant workplace behaviour such as service sabotage. The unique proposition of the research is to investigate the sequential mediating role of psychological contract violation and retaliation intention on the relationship between abusive supervision and service sabotage. The research utilizes psychological contract theory and frustration–aggression theory to draw logical inferences from the findings. Findings indicate that when employees perceive mistreatment or injustice, they experience psychological contract violation that instigates an urge to retaliate against the unfair treatment by engaging in negative service behaviours, for example, sabotage. Therefore, the hospitality organizations must implement practices and processes to take care of any unjust, unfair or hostile behaviour at play in the organization, as the success of the industry is dependent on the service quality and frontline employees’ encounters with the customer. The study provides some interesting and useful managerial and theoretical implications.","PeriodicalId":47569,"journal":{"name":"Global Business Review","volume":null,"pages":null},"PeriodicalIF":2.3,"publicationDate":"2024-08-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141929639","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-06-21DOI: 10.1177/09721509241258975
S. Veena Iyer
This case illustrates a specific type of private equity exit where the portfolio investment is sold to another fund of the same firm. This case highlights the differing motivations of the stakeholders involved and possible conflicts of interest, which can have ethical ramifications. While secondary sale exits are common in private equity, sale within the same firm is a recent phenomenon that gives rise to more conflicts of interest. This is one of few cases that gives prime space to the personal motivations of stakeholders and ethical issues, apart from the private equity business nuances. Written as a teaching case with the primary motive to drive home certain aspects of the workings of a private equity firm, it describes an unconventional exit made by Blackstone Inc. from one of its largest private equity investments in India, Mphasis Ltd. It has been built using secondary sources, particularly company documents and announcements, besides media reports surrounding the event. We conclude that the compensation structures of the general and limited partners, respectively, come in the way of complete goal congruence and such deals lend themselves to more than the usual conflicts of interest. Unethical behaviour on the part of the general partners is especially possible, including continuous earning of fees and avoiding clawback. Ambiguity in private firms’ valuation adds to the possibility of unethical decision-making.
{"title":"Exit or Non-exit? Case Study of Blackstone’s Stake Sale in Mphasis","authors":"S. Veena Iyer","doi":"10.1177/09721509241258975","DOIUrl":"https://doi.org/10.1177/09721509241258975","url":null,"abstract":"This case illustrates a specific type of private equity exit where the portfolio investment is sold to another fund of the same firm. This case highlights the differing motivations of the stakeholders involved and possible conflicts of interest, which can have ethical ramifications. While secondary sale exits are common in private equity, sale within the same firm is a recent phenomenon that gives rise to more conflicts of interest. This is one of few cases that gives prime space to the personal motivations of stakeholders and ethical issues, apart from the private equity business nuances. Written as a teaching case with the primary motive to drive home certain aspects of the workings of a private equity firm, it describes an unconventional exit made by Blackstone Inc. from one of its largest private equity investments in India, Mphasis Ltd. It has been built using secondary sources, particularly company documents and announcements, besides media reports surrounding the event. We conclude that the compensation structures of the general and limited partners, respectively, come in the way of complete goal congruence and such deals lend themselves to more than the usual conflicts of interest. Unethical behaviour on the part of the general partners is especially possible, including continuous earning of fees and avoiding clawback. Ambiguity in private firms’ valuation adds to the possibility of unethical decision-making.","PeriodicalId":47569,"journal":{"name":"Global Business Review","volume":null,"pages":null},"PeriodicalIF":2.4,"publicationDate":"2024-06-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141508884","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-06-21DOI: 10.1177/09721509241260365
Byeonghwa Park, Kihyun Kim, Sahrok Kim, Yongpil Geum
This study examines the effects of entrepreneurial competencies on competitive agility and entrepreneurial satisfaction of startups in a hypercompetitive Korean business environment. The study adopts a framework based on a resource-based view of the resources, capabilities and processes shaping a startup performance, considering vital drivers such as information technology competency, opportunity competency and competitive agility. It highlights that entrepreneurial success should not be solely limited to financial indicators, as entrepreneurial satisfaction of young startups is also crucial. A structural equation model was employed to analyze data from 638 South Korean startups that received government support. The results show that there is a positive relationship between information technology and opportunity competency on competitive agility. Information technology competency has a positive effect on opportunity competency. Further, competitive agility and opportunity competency have a positive effect on entrepreneurial satisfaction. Additionally, competitive agility mediates the positive relationship between opportunity competency and entrepreneurial satisfaction. The study concludes that, to be successful, startups need to align their entrepreneurial competencies in an agile manner to scan the market environment, seize business opportunities and transform capabilities into actions for improved entrepreneurial satisfaction outcomes. In summary, we suggest that small and mid-size startups can improve their entrepreneurial satisfaction outcomes by linking entrepreneurial competencies with entrepreneurial action process and competitive agility.
{"title":"Do Entrepreneurial Competencies Impact Competitive Agility and Entrepreneurial Satisfaction? Evidence from Startups in South Korea","authors":"Byeonghwa Park, Kihyun Kim, Sahrok Kim, Yongpil Geum","doi":"10.1177/09721509241260365","DOIUrl":"https://doi.org/10.1177/09721509241260365","url":null,"abstract":"This study examines the effects of entrepreneurial competencies on competitive agility and entrepreneurial satisfaction of startups in a hypercompetitive Korean business environment. The study adopts a framework based on a resource-based view of the resources, capabilities and processes shaping a startup performance, considering vital drivers such as information technology competency, opportunity competency and competitive agility. It highlights that entrepreneurial success should not be solely limited to financial indicators, as entrepreneurial satisfaction of young startups is also crucial. A structural equation model was employed to analyze data from 638 South Korean startups that received government support. The results show that there is a positive relationship between information technology and opportunity competency on competitive agility. Information technology competency has a positive effect on opportunity competency. Further, competitive agility and opportunity competency have a positive effect on entrepreneurial satisfaction. Additionally, competitive agility mediates the positive relationship between opportunity competency and entrepreneurial satisfaction. The study concludes that, to be successful, startups need to align their entrepreneurial competencies in an agile manner to scan the market environment, seize business opportunities and transform capabilities into actions for improved entrepreneurial satisfaction outcomes. In summary, we suggest that small and mid-size startups can improve their entrepreneurial satisfaction outcomes by linking entrepreneurial competencies with entrepreneurial action process and competitive agility.","PeriodicalId":47569,"journal":{"name":"Global Business Review","volume":null,"pages":null},"PeriodicalIF":2.4,"publicationDate":"2024-06-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141508885","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-06-13DOI: 10.1177/09721509241257623
Anisa Jan, Tariq Aziz, Aijaz Khan
This study examines the factors influencing Indian bank customers’ decisions to purchase banking insurance. In addition to the factors concerning cross-buying intentions like trust, customer satisfaction, perceived value and image, the role of service innovation and corporate reputation have also been incorporated in the study. Moreover, the moderating role of cultural values like ‘collectivism’ has also been explored. Using a causal and descriptive research design, 351 customers of banking services completed questionnaires to contribute to the data set using snowball sampling. The path analysis reveals that perceived value, customer trust, image, customer satisfaction, corporate reputation and service innovation positively and significantly influence cross-buying intentions. The moderation results show that collectivism moderates the association between cross-buying intentions and its five antecedents, that is, perceived value, customer trust, image, customer satisfaction and service innovation, except for corporate reputation. The findings improve our knowledge of how different factors influence cross-buying from the customer’s viewpoint.
{"title":"Cross-buying in Bancassurance Among Indian Customers: The Role of Cultural Collectivism and Key Influential Factors","authors":"Anisa Jan, Tariq Aziz, Aijaz Khan","doi":"10.1177/09721509241257623","DOIUrl":"https://doi.org/10.1177/09721509241257623","url":null,"abstract":"This study examines the factors influencing Indian bank customers’ decisions to purchase banking insurance. In addition to the factors concerning cross-buying intentions like trust, customer satisfaction, perceived value and image, the role of service innovation and corporate reputation have also been incorporated in the study. Moreover, the moderating role of cultural values like ‘collectivism’ has also been explored. Using a causal and descriptive research design, 351 customers of banking services completed questionnaires to contribute to the data set using snowball sampling. The path analysis reveals that perceived value, customer trust, image, customer satisfaction, corporate reputation and service innovation positively and significantly influence cross-buying intentions. The moderation results show that collectivism moderates the association between cross-buying intentions and its five antecedents, that is, perceived value, customer trust, image, customer satisfaction and service innovation, except for corporate reputation. The findings improve our knowledge of how different factors influence cross-buying from the customer’s viewpoint.","PeriodicalId":47569,"journal":{"name":"Global Business Review","volume":null,"pages":null},"PeriodicalIF":2.4,"publicationDate":"2024-06-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141346519","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-06-13DOI: 10.1177/09721509241251546
Muhammad Aksar, Shoaib Hassan, Javed Arshad, Iftikhar Ali Janjua
Prior studies captured the influence of managerial behaviour in terms of their efficiencies and abilities on firm performance. However, the impact of managerial performance permanency on firm performance is still a grey area. This study aims to compare the influence of managerial behaviour and its permanency on firm performance by controlling the effect of corporate governance. The data envelopment analysis has been used to capture the managerial behaviour, which considers the data for 11 years from 2009 to 2019. The data were gathered from 492 firms listed on the stock exchanges of Pakistan, Bangladesh and India. The influence of managerial behaviour and comparison between permanent and temporary organizational behaviour on firm performance has been tested using the generalized method of moments. The results showed that permanency in managerial behaviour has a more positive impact on firm performance than short-term managerial behaviour. The study’s outcome is helpful for the board of directors and policymakers to maintain stability in managerial behaviour in terms of their efficiencies to improve firm performance.
{"title":"Does Permanency Matter by Controlling Corporate Governance? Evidence from Emerging Economies","authors":"Muhammad Aksar, Shoaib Hassan, Javed Arshad, Iftikhar Ali Janjua","doi":"10.1177/09721509241251546","DOIUrl":"https://doi.org/10.1177/09721509241251546","url":null,"abstract":"Prior studies captured the influence of managerial behaviour in terms of their efficiencies and abilities on firm performance. However, the impact of managerial performance permanency on firm performance is still a grey area. This study aims to compare the influence of managerial behaviour and its permanency on firm performance by controlling the effect of corporate governance. The data envelopment analysis has been used to capture the managerial behaviour, which considers the data for 11 years from 2009 to 2019. The data were gathered from 492 firms listed on the stock exchanges of Pakistan, Bangladesh and India. The influence of managerial behaviour and comparison between permanent and temporary organizational behaviour on firm performance has been tested using the generalized method of moments. The results showed that permanency in managerial behaviour has a more positive impact on firm performance than short-term managerial behaviour. The study’s outcome is helpful for the board of directors and policymakers to maintain stability in managerial behaviour in terms of their efficiencies to improve firm performance.","PeriodicalId":47569,"journal":{"name":"Global Business Review","volume":null,"pages":null},"PeriodicalIF":2.4,"publicationDate":"2024-06-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141349960","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-06-12DOI: 10.1177/09721509241252416
A. B. Bortoluzzo, A. Minardi, M. Bortoluzzo, Marcella Magda de Abreu Andrade Fernandes
This work investigates the impact of the COVID-19 crisis on Brazilian banks’ profitability, and if the impact was stronger for smaller banks. Brazil was highly affected by COVID-19 crisis, has a highly concentrated banking sector, and is well known for the high technology of its financial market. We collected information from 42 banks on the quarterly financial statements available in Brazilian Central Banks during the period between January/2016 and March/2021. We ran Arellano–Bond generalized method of moments dynamic panel regression and our results confirm that the COVID-19 crisis negatively impacted the profitability of the Brazilian banks and that large banks were the most affected. Brazilian government adopted anti-crisis measures that relaxed regulations in order to decrease credit spreads. This may have alleviated the impact of the crises on small banks and also encouraged the appearance of fintech companies, which competed directly with banks.
{"title":"Assessing the Impact of COVID-19 on Banks’ Profitability: The Role of Size in an Emerging Economy","authors":"A. B. Bortoluzzo, A. Minardi, M. Bortoluzzo, Marcella Magda de Abreu Andrade Fernandes","doi":"10.1177/09721509241252416","DOIUrl":"https://doi.org/10.1177/09721509241252416","url":null,"abstract":"This work investigates the impact of the COVID-19 crisis on Brazilian banks’ profitability, and if the impact was stronger for smaller banks. Brazil was highly affected by COVID-19 crisis, has a highly concentrated banking sector, and is well known for the high technology of its financial market. We collected information from 42 banks on the quarterly financial statements available in Brazilian Central Banks during the period between January/2016 and March/2021. We ran Arellano–Bond generalized method of moments dynamic panel regression and our results confirm that the COVID-19 crisis negatively impacted the profitability of the Brazilian banks and that large banks were the most affected. Brazilian government adopted anti-crisis measures that relaxed regulations in order to decrease credit spreads. This may have alleviated the impact of the crises on small banks and also encouraged the appearance of fintech companies, which competed directly with banks.","PeriodicalId":47569,"journal":{"name":"Global Business Review","volume":null,"pages":null},"PeriodicalIF":2.4,"publicationDate":"2024-06-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141353421","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-06-11DOI: 10.1177/09721509241253052
Sajid Mohy Ul Din, Ahmad Adeel, Sheher Yar Khan, Parsa Rani
This study examines the impact of board gender diversity on corporate risk-taking, moderated by the firm life cycle stages. Data from 200 non-financial firms listed on the Pakistan Stock Exchange (2018–2022) were analyzed using the system generalized method of moments. Corporate risk-taking, the dependent, was measured using systematic risk and total-risk proxies. Results showed that board gender diversity had an insignificant effect, firm life cycle had a negative significant impact, while the interaction term (board gender diversity and firm life cycle) showed a positively significant impact on risk-taking measured by total risk. In contrast, both factors, along with their interaction, positively influenced risk-taking when assessed through systematic risk. The study further segmented the firm life cycle into five distinct stages, finding that the impact of board gender diversity on risk-taking varied across stages. For instance, at the introduction and maturity stages, board gender diversity positively affected risk-taking for both proxies. However, at the growth and decline stages, its impact was insignificant. These findings suggest variability in the relationship between board gender diversity and risk-taking, potentially influenced by the choice of risk proxies. Theoretically, this study contributes to the body of knowledge on how a firm’s life cycle and board gender diversity influence corporate risk-taking. This study’s insight also holds significant implications for corporate governance and policymaking because, contrary to popular belief, the findings suggest that board gender diversity does not uniformly reduce risk-taking; instead, its impact varies with the firm’s life cycle stage.
{"title":"The Relationship Between Board Gender Diversity, Firm Life Cycle and Corporate Risk-taking","authors":"Sajid Mohy Ul Din, Ahmad Adeel, Sheher Yar Khan, Parsa Rani","doi":"10.1177/09721509241253052","DOIUrl":"https://doi.org/10.1177/09721509241253052","url":null,"abstract":"This study examines the impact of board gender diversity on corporate risk-taking, moderated by the firm life cycle stages. Data from 200 non-financial firms listed on the Pakistan Stock Exchange (2018–2022) were analyzed using the system generalized method of moments. Corporate risk-taking, the dependent, was measured using systematic risk and total-risk proxies. Results showed that board gender diversity had an insignificant effect, firm life cycle had a negative significant impact, while the interaction term (board gender diversity and firm life cycle) showed a positively significant impact on risk-taking measured by total risk. In contrast, both factors, along with their interaction, positively influenced risk-taking when assessed through systematic risk. The study further segmented the firm life cycle into five distinct stages, finding that the impact of board gender diversity on risk-taking varied across stages. For instance, at the introduction and maturity stages, board gender diversity positively affected risk-taking for both proxies. However, at the growth and decline stages, its impact was insignificant. These findings suggest variability in the relationship between board gender diversity and risk-taking, potentially influenced by the choice of risk proxies. Theoretically, this study contributes to the body of knowledge on how a firm’s life cycle and board gender diversity influence corporate risk-taking. This study’s insight also holds significant implications for corporate governance and policymaking because, contrary to popular belief, the findings suggest that board gender diversity does not uniformly reduce risk-taking; instead, its impact varies with the firm’s life cycle stage.","PeriodicalId":47569,"journal":{"name":"Global Business Review","volume":null,"pages":null},"PeriodicalIF":2.4,"publicationDate":"2024-06-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141357328","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-06-08DOI: 10.1177/09721509241257624
Pranjal Jain, Pooja Jain, Anju Jain
In contemporary advertising, celebrity endorsements have become pervasive, yet their effectiveness in influencing consumer preferences remains under scrutiny. We aim to explore the effect of cognition, affect and behaviour as antecedents to celebrity endorsement effectiveness. We applied source attractiveness theory, source credibility theory, meaning transfer model, match-up hypothesis and cognitive, affective and behavioural (CAB) model for developing our theoretical framework. The findings from our controlled experiment ( n = 1,283) challenge the assumption of a universally positive effect of celebrity endorsements. Our results show an asymmetric relationship where behaviour drives consumer preference to purchase, overriding the drag of cognition and affect. Additionally, the results indicate that celebrity endorsements drive immediate sales but contribute towards ad annoyance, irritation and disgust which could act as a second-generation effect to influence managerial decision-making.
{"title":"A Study on How Celebrity Endorsements Affect Business Performance Through Evaluation of Consumer Preferences","authors":"Pranjal Jain, Pooja Jain, Anju Jain","doi":"10.1177/09721509241257624","DOIUrl":"https://doi.org/10.1177/09721509241257624","url":null,"abstract":"In contemporary advertising, celebrity endorsements have become pervasive, yet their effectiveness in influencing consumer preferences remains under scrutiny. We aim to explore the effect of cognition, affect and behaviour as antecedents to celebrity endorsement effectiveness. We applied source attractiveness theory, source credibility theory, meaning transfer model, match-up hypothesis and cognitive, affective and behavioural (CAB) model for developing our theoretical framework. The findings from our controlled experiment ( n = 1,283) challenge the assumption of a universally positive effect of celebrity endorsements. Our results show an asymmetric relationship where behaviour drives consumer preference to purchase, overriding the drag of cognition and affect. Additionally, the results indicate that celebrity endorsements drive immediate sales but contribute towards ad annoyance, irritation and disgust which could act as a second-generation effect to influence managerial decision-making.","PeriodicalId":47569,"journal":{"name":"Global Business Review","volume":null,"pages":null},"PeriodicalIF":2.4,"publicationDate":"2024-06-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141370174","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-06-08DOI: 10.1177/09721509241257253
Nadia Ashraf, Muhammad Danish Habib, Waqas Bin Khidmat, Marwa Awan
Limited studies are available on the drivers of surplus food donation and intentions to throw away leftover food, particularly for Pakistan’s developing economy. The current study covers this gap by constructing a research model that describes surplus food donations and intentions to throw leftover food in restaurants. The research model considers the four important drivers of food waste: Food quality, novelty, quantity and motives for taking away leftovers. This study conducted a cross-sectional survey comprised of 1,178 diners. The study findings show that food quality, novelty, quantity and motives for taking away leftovers are significantly related to food waste reduction behaviour (intentions to donate surplus food and throw leftovers brought home). In addition, the findings indicate that participants’ ages have a significant and direct influence on the behaviour of food waste reduction. This study made an effort to cover the gap by developing a model and testing it using Pakistani diners.
{"title":"Surplus Food Donations and Intentions to Throw Leftover Food: A Model and Empirical Analysis","authors":"Nadia Ashraf, Muhammad Danish Habib, Waqas Bin Khidmat, Marwa Awan","doi":"10.1177/09721509241257253","DOIUrl":"https://doi.org/10.1177/09721509241257253","url":null,"abstract":"Limited studies are available on the drivers of surplus food donation and intentions to throw away leftover food, particularly for Pakistan’s developing economy. The current study covers this gap by constructing a research model that describes surplus food donations and intentions to throw leftover food in restaurants. The research model considers the four important drivers of food waste: Food quality, novelty, quantity and motives for taking away leftovers. This study conducted a cross-sectional survey comprised of 1,178 diners. The study findings show that food quality, novelty, quantity and motives for taking away leftovers are significantly related to food waste reduction behaviour (intentions to donate surplus food and throw leftovers brought home). In addition, the findings indicate that participants’ ages have a significant and direct influence on the behaviour of food waste reduction. This study made an effort to cover the gap by developing a model and testing it using Pakistani diners.","PeriodicalId":47569,"journal":{"name":"Global Business Review","volume":null,"pages":null},"PeriodicalIF":2.4,"publicationDate":"2024-06-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141368920","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-06-07DOI: 10.1177/09721509241255482
Alhamzah Alnoor, Abbas Gatea Atiyah, Sammar Abbas
Blockchain technology has revolutionized organizational and strategic processes and ways of doing business. Nonetheless, blockchain technology adoption strategy presents a persistent challenge to technology, organization and environment processes. The adoption of blockchain technology has attained the attention of scholars significantly. Though there is enormous research related to blockchain technology adoption; however, owing to the technological revolution and everyday inventions, there is always a need to continue research efforts to explore the opportunities, potential issues and factors that foster or hinder blockchain technology adoption. Our study is an effort in the same direction which is aimed to investigate the role of technology, organization and environment theory and innovation resistance theory in blockchain technology adoption strategy. This study targeted 42 oil supply companies in Iraq. Data were collected through 363 questionnaires distributed among the senior level employees including heads of departments and managers. The study used a hybrid artificial neural network (ANN) and partial least squares-structural equation modelling (PLS-SEM) approach to reveal the linear and non-linear relationships among the study variables. The findings confirmed the influence of technology, organization and environment theory and innovation resistance theory factors on blockchain technology adoption strategy in addition to the fully mediating role of innovation resistance theory. ANN results indicated that innovation resistance theory is the greatest contributing variable to the blockchain technology adoption strategy, subsequently regulatory uncertainty, data quality, network enhancement and technology volatility. Assessment of earlier works uncovered the scarcity of study on the subject of technology, organization and environment theory and innovation resistance theory in adopting blockchain technology. The findings revealed some important factors of blockchain technology adoption which are of worth to the oil companies’ managers to address the issue of resistance to blockchain technology adoption for better performance.
{"title":"Blockchain Adoption Strategy from the Perspective of Organization, Technology and Environment Theory: A Hybrid SEM and ANN Approach","authors":"Alhamzah Alnoor, Abbas Gatea Atiyah, Sammar Abbas","doi":"10.1177/09721509241255482","DOIUrl":"https://doi.org/10.1177/09721509241255482","url":null,"abstract":"Blockchain technology has revolutionized organizational and strategic processes and ways of doing business. Nonetheless, blockchain technology adoption strategy presents a persistent challenge to technology, organization and environment processes. The adoption of blockchain technology has attained the attention of scholars significantly. Though there is enormous research related to blockchain technology adoption; however, owing to the technological revolution and everyday inventions, there is always a need to continue research efforts to explore the opportunities, potential issues and factors that foster or hinder blockchain technology adoption. Our study is an effort in the same direction which is aimed to investigate the role of technology, organization and environment theory and innovation resistance theory in blockchain technology adoption strategy. This study targeted 42 oil supply companies in Iraq. Data were collected through 363 questionnaires distributed among the senior level employees including heads of departments and managers. The study used a hybrid artificial neural network (ANN) and partial least squares-structural equation modelling (PLS-SEM) approach to reveal the linear and non-linear relationships among the study variables. The findings confirmed the influence of technology, organization and environment theory and innovation resistance theory factors on blockchain technology adoption strategy in addition to the fully mediating role of innovation resistance theory. ANN results indicated that innovation resistance theory is the greatest contributing variable to the blockchain technology adoption strategy, subsequently regulatory uncertainty, data quality, network enhancement and technology volatility. Assessment of earlier works uncovered the scarcity of study on the subject of technology, organization and environment theory and innovation resistance theory in adopting blockchain technology. The findings revealed some important factors of blockchain technology adoption which are of worth to the oil companies’ managers to address the issue of resistance to blockchain technology adoption for better performance.","PeriodicalId":47569,"journal":{"name":"Global Business Review","volume":null,"pages":null},"PeriodicalIF":2.4,"publicationDate":"2024-06-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141374713","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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