Pub Date : 2024-03-05DOI: 10.1177/14614456231194845
Susy Macqueen, Luke Collins, Gavin Brookes, Zsófia Demjén, Elena Semino, Diana Slade
For patients, hospital emergency departments (EDs) are unfamiliar, institutional contexts involving high-stakes communication in heightened emotional circumstances. This study examines laughter, as one expression of emotion, in an existing 649,631-word corpus of naturally occurring clinician-patient interactions recorded in five Australian hospitals. A mixed methods approach revealed (1) the spread, frequency and producers of laughter, and (2) the functions of laughter in unfolding interactional contexts. First, a corpus analysis showed that laughter in the ED was most frequently produced by nurses and patients, but relatively infrequently by doctors. Secondly, two case studies comprising all the interactions of two patients for the whole duration of their ED visits were analysed in detail to explore the individuals’ contrasting patterns of laughter. The analysis revealed how laughter can be a cue to the affective dynamics of patient-clinician interactions about serious matters, for example, signalling difficult topics and managing anxiety in the ED context. Laughter, and any related humour, can indicate the achievement of mutuality, which is considered a cornerstone of genuine shared decision-making and patient participation in their own care. Therefore, the findings suggest that a sensitive responsiveness to patient-initiated laughter, and any associated humour, may promote patient-centred relationships in clinical interactions.
{"title":"Laughter in hospital emergency departments","authors":"Susy Macqueen, Luke Collins, Gavin Brookes, Zsófia Demjén, Elena Semino, Diana Slade","doi":"10.1177/14614456231194845","DOIUrl":"https://doi.org/10.1177/14614456231194845","url":null,"abstract":"For patients, hospital emergency departments (EDs) are unfamiliar, institutional contexts involving high-stakes communication in heightened emotional circumstances. This study examines laughter, as one expression of emotion, in an existing 649,631-word corpus of naturally occurring clinician-patient interactions recorded in five Australian hospitals. A mixed methods approach revealed (1) the spread, frequency and producers of laughter, and (2) the functions of laughter in unfolding interactional contexts. First, a corpus analysis showed that laughter in the ED was most frequently produced by nurses and patients, but relatively infrequently by doctors. Secondly, two case studies comprising all the interactions of two patients for the whole duration of their ED visits were analysed in detail to explore the individuals’ contrasting patterns of laughter. The analysis revealed how laughter can be a cue to the affective dynamics of patient-clinician interactions about serious matters, for example, signalling difficult topics and managing anxiety in the ED context. Laughter, and any related humour, can indicate the achievement of mutuality, which is considered a cornerstone of genuine shared decision-making and patient participation in their own care. Therefore, the findings suggest that a sensitive responsiveness to patient-initiated laughter, and any associated humour, may promote patient-centred relationships in clinical interactions.","PeriodicalId":47598,"journal":{"name":"Discourse Studies","volume":null,"pages":null},"PeriodicalIF":1.8,"publicationDate":"2024-03-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140046785","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-02-27DOI: 10.1177/14614456241233894
Chunhui Zhang
{"title":"Book review: Patrizia Anesa and Jan Engberg (eds), The Digital (R)Evolution of Legal Discourse: New Genres, Media, and Linguistic Practices","authors":"Chunhui Zhang","doi":"10.1177/14614456241233894","DOIUrl":"https://doi.org/10.1177/14614456241233894","url":null,"abstract":"","PeriodicalId":47598,"journal":{"name":"Discourse Studies","volume":null,"pages":null},"PeriodicalIF":1.8,"publicationDate":"2024-02-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140025396","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-02-27DOI: 10.1177/14614456241233854
Jiayu Han
{"title":"Book review: Mark Jary, Nothing is Said: Utterance and Interpretation","authors":"Jiayu Han","doi":"10.1177/14614456241233854","DOIUrl":"https://doi.org/10.1177/14614456241233854","url":null,"abstract":"","PeriodicalId":47598,"journal":{"name":"Discourse Studies","volume":null,"pages":null},"PeriodicalIF":1.8,"publicationDate":"2024-02-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140025254","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-02-27DOI: 10.1177/14614456241233855
Baorong Huang
{"title":"Book review: Simon Statham, Critical Discourse Analysis: A Practical Introduction to Power in Language","authors":"Baorong Huang","doi":"10.1177/14614456241233855","DOIUrl":"https://doi.org/10.1177/14614456241233855","url":null,"abstract":"","PeriodicalId":47598,"journal":{"name":"Discourse Studies","volume":null,"pages":null},"PeriodicalIF":1.8,"publicationDate":"2024-02-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140025399","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-02-27DOI: 10.1177/14614456241233856
Jinge Song
{"title":"Book review: Thu Ngo, Susan Hood, James R Martin, Clare Painter, Bradley A Smith, and Michele Zappavigna, Modelling Paralanguage Using Systemic Functional Semiotics: Theory and Application","authors":"Jinge Song","doi":"10.1177/14614456241233856","DOIUrl":"https://doi.org/10.1177/14614456241233856","url":null,"abstract":"","PeriodicalId":47598,"journal":{"name":"Discourse Studies","volume":null,"pages":null},"PeriodicalIF":1.8,"publicationDate":"2024-02-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140025253","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-02-23DOI: 10.1177/14614456231224079
L. Keevallik, E. Hofstetter, Agnes Löfgren, Sally Wiggins
Repetition has often been argued to be a semiotic device that iconically signifies ‘more content’, such as intensity and plurality. However, through multimodal interaction analysis of materials in English, Estonian, and Swedish, this paper demonstrates how self-repetition is used to coordinate actions across participants and temporally organize the ongoing activity. The data are taken from infant mealtimes, pilates classes, dance training, boardgames, rock climbing, and opera rehearsals. Repetition of both lexical and non-lexical tokens can prolong, postpone, and generally organize segments of action as well as co-create rhythms and moves in a moment-by-moment reflexive relationship with other (non-vocalizing) participants. A crucial feature of repetitions is that they can be flexibly extended to fit the other’s public performance, its launching, continuation, and projectable completion. We argue that the iconicity of repetition emerges through its indexical relationship to other bodies, as a real-time jointly achieved phenomenon.
{"title":"Repetition for real-time coordination of action: Lexical and non-lexical vocalizations in collaborative time management","authors":"L. Keevallik, E. Hofstetter, Agnes Löfgren, Sally Wiggins","doi":"10.1177/14614456231224079","DOIUrl":"https://doi.org/10.1177/14614456231224079","url":null,"abstract":"Repetition has often been argued to be a semiotic device that iconically signifies ‘more content’, such as intensity and plurality. However, through multimodal interaction analysis of materials in English, Estonian, and Swedish, this paper demonstrates how self-repetition is used to coordinate actions across participants and temporally organize the ongoing activity. The data are taken from infant mealtimes, pilates classes, dance training, boardgames, rock climbing, and opera rehearsals. Repetition of both lexical and non-lexical tokens can prolong, postpone, and generally organize segments of action as well as co-create rhythms and moves in a moment-by-moment reflexive relationship with other (non-vocalizing) participants. A crucial feature of repetitions is that they can be flexibly extended to fit the other’s public performance, its launching, continuation, and projectable completion. We argue that the iconicity of repetition emerges through its indexical relationship to other bodies, as a real-time jointly achieved phenomenon.","PeriodicalId":47598,"journal":{"name":"Discourse Studies","volume":null,"pages":null},"PeriodicalIF":1.8,"publicationDate":"2024-02-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139957432","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-02-23DOI: 10.1177/14614456241230253
Andrew J Guydish, Allison Nguyen, Jean E Fox Tree
Discourse markers help people navigate conversations. We tested how the use of five discourse markers – so, but, oh, I think, and like – was influenced by communication medium (text, phone, videoconferencing) and conversation type (task-related conversation or small talk). Additionally, we tested whether these discourse markers influenced the amount of words contributed throughout the conversation and how interlocutors felt about their conversations. These discourse markers were used more while working on a task compared to casual chat during a phone conversation, but less while working on a task compared to casual chat during instant messaging and videoconferencing conversations. We observed no relationships between discourse marker use and the amount participants contributed to their conversations, nor did we observe relationships between discourse marker use and conversational appraisals in the phone or videoconferencing conversations. We observed a trending relationship in instant messaging conversations where the more discourse markers used, the more communicators enjoyed their conversations. The work presented here expands understanding of discourse markers by documenting variation by setting and task type. The findings support the argument that discourse markers are used to negotiate conversations.
{"title":"Discourse markers in small talk and tasks","authors":"Andrew J Guydish, Allison Nguyen, Jean E Fox Tree","doi":"10.1177/14614456241230253","DOIUrl":"https://doi.org/10.1177/14614456241230253","url":null,"abstract":"Discourse markers help people navigate conversations. We tested how the use of five discourse markers – so, but, oh, I think, and like – was influenced by communication medium (text, phone, videoconferencing) and conversation type (task-related conversation or small talk). Additionally, we tested whether these discourse markers influenced the amount of words contributed throughout the conversation and how interlocutors felt about their conversations. These discourse markers were used more while working on a task compared to casual chat during a phone conversation, but less while working on a task compared to casual chat during instant messaging and videoconferencing conversations. We observed no relationships between discourse marker use and the amount participants contributed to their conversations, nor did we observe relationships between discourse marker use and conversational appraisals in the phone or videoconferencing conversations. We observed a trending relationship in instant messaging conversations where the more discourse markers used, the more communicators enjoyed their conversations. The work presented here expands understanding of discourse markers by documenting variation by setting and task type. The findings support the argument that discourse markers are used to negotiate conversations.","PeriodicalId":47598,"journal":{"name":"Discourse Studies","volume":null,"pages":null},"PeriodicalIF":1.8,"publicationDate":"2024-02-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139949316","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-02-21DOI: 10.1177/14614456231224082
Takeshi Hiramoto
While most of the studies on assistance in talk-in-interaction from the conversation analytic perspective presuppose that the actor who receives assistance already has or is expected to have problems, issues, needs, or demands, assistance can be offered without the expression or existence of plausible expectations of problems, issues, needs, or demands. Using the methodology of conversation analysis, this study explores how service providers frame their offer-related actions as assistance without the customer’s expression of concrete needs or demands or their expected emergence by analyzing the sequences in which salespersons offered customers to try the jewelry. The results of the analysis show that salespersons were motivated to execute pull-based offer-related actions in which assistance is provided in response to the expression or anticipation of customer needs, as they could lead to successful sales outcomes. Salespersons employed various techniques to frame their offer-related actions as assistance.
{"title":"Framing offer-related actions as assistance at jewelry stores in Japan","authors":"Takeshi Hiramoto","doi":"10.1177/14614456231224082","DOIUrl":"https://doi.org/10.1177/14614456231224082","url":null,"abstract":"While most of the studies on assistance in talk-in-interaction from the conversation analytic perspective presuppose that the actor who receives assistance already has or is expected to have problems, issues, needs, or demands, assistance can be offered without the expression or existence of plausible expectations of problems, issues, needs, or demands. Using the methodology of conversation analysis, this study explores how service providers frame their offer-related actions as assistance without the customer’s expression of concrete needs or demands or their expected emergence by analyzing the sequences in which salespersons offered customers to try the jewelry. The results of the analysis show that salespersons were motivated to execute pull-based offer-related actions in which assistance is provided in response to the expression or anticipation of customer needs, as they could lead to successful sales outcomes. Salespersons employed various techniques to frame their offer-related actions as assistance.","PeriodicalId":47598,"journal":{"name":"Discourse Studies","volume":null,"pages":null},"PeriodicalIF":1.8,"publicationDate":"2024-02-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139949184","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-02-17DOI: 10.1177/14614456231223147
David Monteiro, Oriana Rainho Brás, Michel Binet
In a wide diversity of workplaces time and temporality are an omnirelevant feature of the praxeological and material environment, as observable by the pervasiveness of chrono-metrical and chronological technologies and artifacts, and by workers’ orientation to matters of punctuality, productivity and other aspects of task dispatch and managerial organization. Professionals’ orientation to time takes an additional complexity in healthcare settings, given the multiple temporalities involved – biological, institutional, social – and the implications of timely professional intervention in the progression of patients’ health. In palliative care, we argue, a practical concern with time and temporality is a constitutive feature of the work of professionals and teams, visible in and built in their interactions. Furthermore, such orientation to time is related to the collective production of justifications for actions. Drawing on conversation analysis of a corpus of audio recordings, we examine how, in team meetings and interactions with other healthcare staff, palliative care professionals make sense of patients’ end of life trajectories in a situated and joint manner, grounding their proposals for action in terms of timeliness – or lack thereof – concerning patients’ current situation and prognoses on their more-or-less foreseeable unfolding, accomplishing a valid rationale for palliative intervention.
{"title":"Time-oriented decisions in Palliative Care team meetings","authors":"David Monteiro, Oriana Rainho Brás, Michel Binet","doi":"10.1177/14614456231223147","DOIUrl":"https://doi.org/10.1177/14614456231223147","url":null,"abstract":"In a wide diversity of workplaces time and temporality are an omnirelevant feature of the praxeological and material environment, as observable by the pervasiveness of chrono-metrical and chronological technologies and artifacts, and by workers’ orientation to matters of punctuality, productivity and other aspects of task dispatch and managerial organization. Professionals’ orientation to time takes an additional complexity in healthcare settings, given the multiple temporalities involved – biological, institutional, social – and the implications of timely professional intervention in the progression of patients’ health. In palliative care, we argue, a practical concern with time and temporality is a constitutive feature of the work of professionals and teams, visible in and built in their interactions. Furthermore, such orientation to time is related to the collective production of justifications for actions. Drawing on conversation analysis of a corpus of audio recordings, we examine how, in team meetings and interactions with other healthcare staff, palliative care professionals make sense of patients’ end of life trajectories in a situated and joint manner, grounding their proposals for action in terms of timeliness – or lack thereof – concerning patients’ current situation and prognoses on their more-or-less foreseeable unfolding, accomplishing a valid rationale for palliative intervention.","PeriodicalId":47598,"journal":{"name":"Discourse Studies","volume":null,"pages":null},"PeriodicalIF":1.8,"publicationDate":"2024-02-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139949324","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}