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Decentering sensemaking: The Mann Gulch disaster revisited 欺骗感官制造:曼恩峡谷灾难再次上演
IF 2 4区 管理学 Q2 Business, Management and Accounting Pub Date : 2023-09-01 DOI: 10.1016/j.scaman.2023.101279
Tommy Jensen , Yashar Mahmud

Despite previous efforts to deal with the ontological split between human subjects and reality, sensemaking has remained human-centered. We argue that human-centered sensemaking risks omitting constitutive elements of reality. To escape the ontological split, we decenter sensemaking and thus extend it in such a way that it allows seemingly unrelated and independent humans and nonhumans to become connected and interdependent with what is made sense of. Doing so allows us to demonstrate how a decentered understanding of reality can produce a radically different understanding of research phenomena. As a means to show the consequences of a decentered sensemaking, we revisit the Mann Gulch disaster and show that not all disasters can be avoided by better sensemaking or good management.

尽管之前曾努力处理人类主体和现实之间的本体论分裂,但感觉制造仍然以人为中心。我们认为,以人为中心的感觉制造有可能忽略现实的构成要素。为了摆脱本体论的分裂,我们分散了感觉制造,从而以这样一种方式扩展它,即它允许看似不相关和独立的人类和非人类与有意义的东西建立联系和相互依存。这样做可以让我们展示对现实的分散理解如何产生对研究现象的截然不同的理解。作为一种展示分散的感觉制造的后果的手段,我们重新审视曼恩峡谷灾难,并表明并非所有的灾难都可以通过更好的感觉制造或良好的管理来避免。
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引用次数: 1
From organised scepticism to research mission management? Introduction to the Great Reset of management and organization theory 从有组织的怀疑论到研究任务管理?管理与组织理论大重置导论
IF 2 4区 管理学 Q2 Business, Management and Accounting Pub Date : 2023-09-01 DOI: 10.1016/j.scaman.2023.101277
Steffen Roth , Wojciech Czakon , Wolfgang Amann , Léo-Paul Dana

This introduces the reader to the Great Reset of management and organization theory. Concepts are discussed and six cases are presented, provoking thought, debate, and dialogue for or against a Great Reset of management and organization theory. We conclude that management and organisation theorists might rather study than advocate or co-perform resets great or small that aim at privileging this development goal or that minority over others.

这向读者介绍了管理和组织理论的大重置。讨论了概念,并提出了六个案例,引发了支持或反对管理和组织理论大重置的思考、辩论和对话。我们得出的结论是,管理和组织理论家可能宁愿研究,也不愿倡导或共同执行旨在使这一发展目标或少数群体优先于其他人的大大小小的重置。
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引用次数: 2
Controlling big data? Unfolding the organisational quest for IT-enabled competitive advantage 控制大数据?展开组织对IT竞争优势的追求
IF 2 4区 管理学 Q2 Business, Management and Accounting Pub Date : 2023-09-01 DOI: 10.1016/j.scaman.2023.101282
Berit Hartmann , Christoph Reuter , Erik Strauss

Situated in the car insurance sector, this study investigates the implementation of a smartphone app interface aimed to realise an IT-enabled competitive advantage by engaging customers whilst simultaneously collecting data for a future transformation of the company’s control systems. Unfolding three dimensions of the performativity of the app, namely codes, visualisations, and narrations, the study shows how different actors and interests, within and outside the organisation, negotiated the features, scope, and value of the digital offering. The study finds that the company favoured marketing concerns over internal control concerns because the analytical possibilities of the data collected were too uncertain. The results suggest that digital innovations are accompanied by an increased agency of the customers that can cause negative intra-organisational control consequences and, thus, can contradict the general promise of digital offerings, hindering a realisation of a competitive advantage.

这项研究位于汽车保险行业,调查了智能手机应用程序界面的实施情况,该界面旨在通过吸引客户来实现IT驱动的竞争优势,同时为公司控制系统的未来转型收集数据。该研究揭示了应用程序性能的三个维度,即代码、可视化和叙述,展示了组织内外不同的参与者和利益集团如何协商数字产品的功能、范围和价值。研究发现,该公司更倾向于营销问题,而不是内部控制问题,因为所收集数据的分析可能性太不确定。研究结果表明,数字创新伴随着客户代理的增加,这可能会造成负面的组织内部控制后果,从而与数字产品的总体承诺相矛盾,阻碍竞争优势的实现。
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引用次数: 0
Tracing the affective journey of an interorganizational network: Positive and negative cycles of relational energy in a network space 追踪组织间网络的情感历程:网络空间中关系能量的正负循环
IF 2 4区 管理学 Q3 MANAGEMENT Pub Date : 2023-09-01 DOI: 10.1016/j.scaman.2023.101280
Johann Fortwengel

While there is a lot of research on emotions at the small group level, we lack an understanding of the role of emotions at the large group level, including in interorganizational relationships. This study contributes to filling this important gap in the literature by studying the emotions in an interorganizational network longitudinally over a period of six years. The data reveal how the network offers a particular kind of space in which relational energy emerges, amplifies, can deplete, and can be re-set and turned around. The findings show how network emotions are recursively related to network outcomes, specifically the extent to which the common goal is achieved. This paper contributes to the growing literature on emotions in organization studies by shifting attention toward the important role of context, and it theorizes the interorganizational network as a particular kind of context where individuals interact in a semi-structured manner, with important implications for the interdependent relationship between individual emotions, relational energy, and network properties and outcomes.

虽然在小群体层面上有很多关于情绪的研究,但我们对情绪在大群体层面的作用缺乏了解,包括在组织间关系中。这项研究通过在六年的时间里纵向研究组织间网络中的情绪,有助于填补文献中的这一重要空白。这些数据揭示了网络是如何提供一种特殊的空间的,在这种空间中,关系能量会出现、放大、耗尽,并可以重新设置和扭转。研究结果表明,网络情绪如何与网络结果递归相关,特别是共同目标的实现程度。本文通过将注意力转移到语境的重要作用上,为组织研究中越来越多的情绪文献做出了贡献,并将组织间网络理论化为一种特殊的语境,在这种语境中,个体以半结构化的方式进行互动,对个体情绪、关系能量、,以及网络属性和结果。
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引用次数: 1
The mundanity of cost cutting: The value of small wins in affordable housing production 削减成本的世俗:经济适用房生产中的小胜利的价值
IF 2 4区 管理学 Q3 MANAGEMENT Pub Date : 2023-09-01 DOI: 10.1016/j.scaman.2023.101276
Alexander Styhre, Sara Brorström

Regardless of the best intentions to address the issue among policy makers, affordable housing remains one of the most underprovided assets in advanced economies, otherwise characterized by an ample supply of product offerings. The paper addressed the question of how affordable housing can be provided on basis of new housing production. The study is premised on the theoretical proposition that excellence is not primarily a matter of working “harder” or “smarter” than competitors do, but is rather an effect of small, yet discernable qualitative changes (being the basis for the management of the “mundanity of excellence”) that generate benefits and returns in excess of what may be originally expected. The value of such “small wins” are of general relevance for any organized activity or managerial pursuit. Drawing on a study of two low-cost producers operating in the Swedish market and (in one of the cases) abroad, it is shown that to make newly produced homes affordable (defined in local terms on basis of documented housing sales and their buying price), the planning, production, and sales cost need to be minimized throughout the whole process. Affordable housing is thus provided on basis of a full organizational and wider institutional commitment to serve households with limited budget headroom, and this work demands a long-term commitment to stated business objectives and enacted housing policies.

不管政策制定者解决这个问题的最佳意图是什么,经济适用房仍然是发达经济体中供应最不足的资产之一,否则其特点是产品供应充足。该文件讨论了如何在新住房生产的基础上提供负担得起的住房的问题。这项研究的前提是这样一个理论命题,即卓越主要不是比竞争对手“更努力”或“更聪明”地工作,而是微小但可辨别的质的变化(是管理“卓越世界”的基础)的影响,这些变化产生的利益和回报超过了最初的预期。这种“小胜利”的价值对于任何有组织的活动或管理追求都具有普遍意义。根据对在瑞典市场和国外(在其中一个案例中)运营的两家低成本生产商的研究,研究表明,为了让新生产的房屋负担得起(根据记录在案的房屋销售及其购买价格以当地术语定义),需要在整个过程中将规划、生产和销售成本降至最低。因此,经济适用房是在充分的组织和更广泛的机构承诺的基础上提供的,为预算净空有限的家庭提供服务,这项工作需要对既定的商业目标和制定的住房政策做出长期承诺。
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引用次数: 0
Let me level with you: Brokerage work in the translation of management concepts 让我和你平起平坐:经纪工作在管理概念的翻译
IF 2 4区 管理学 Q2 Business, Management and Accounting Pub Date : 2023-09-01 DOI: 10.1016/j.scaman.2023.101281
Marlieke van Grinsven , Stefan Heusinkveld

Translation studies increasingly foreground the significance of local actors as agentic translators. Drawing on a brokerage work perspective, this article seeks to advance our understanding of managerial agents as translators by examining how and why these may vary in their role as intermediary or ‘strategic third’, and how these roles are associated with different patterns of translation. Examining qualitative data from a study of individuals tasked with implementing Lean in hospital contexts, we identify three brokerage modes of translation these actors may engage in (stretching, shielding and synthesizing), their main conditions, and the specific translation tactics they use within these modes (positioning, labeling and channeling). Our study extends our understanding of micro-level translation and reveals that purposeful ‘misalignment’ may be a significant and under-theorized part of the translation process.

翻译研究越来越重视地方行动者作为代理译者的意义。本文从中介工作的角度出发,试图通过研究管理代理人作为中介或“战略第三方”的角色如何以及为什么会有所不同,以及这些角色如何与不同的翻译模式相关联,来加深我们对管理代理人作为译者的理解。通过对在医院环境中负责实施精益的个人的研究,我们确定了这些参与者可能参与的三种中介翻译模式(拉伸、屏蔽和合成)、他们的主要条件以及他们在这些模式中使用的具体翻译策略(定位、标记和引导)。我们的研究扩展了我们对微观翻译的理解,并揭示了有目的的“错位”可能是翻译过程中一个重要且理论不足的部分。
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引用次数: 0
Reset and restoration. The looming conservative turn of management theory: An extension of Foss et al. 重置和恢复。管理理论的保守转向:Foss等人的延伸。
IF 2 4区 管理学 Q2 Business, Management and Accounting Pub Date : 2023-09-01 DOI: 10.1016/j.scaman.2023.101278
Steffen Roth

This article is a reply to Foss et al.’s (2022) contribution to the special issue of the Scandinavian Journal of Management on The Great Reset of management and organization theory. In their article, the authors make a strong case that “reset thinking” geared towards a more “sustainable” redesign of the global economy promotes extensive state interventionism and cronyism capitalism, and therefore reject the idea of a need for “a fundamental rethink of existing management theory”. Whereas I do agree with the authors on most points, I am less convinced that “existing management theory” will suffice to address the problem of “reset thinking”. In this article, I demonstrate that the economy-bias of existing theories is a gateway for “reset thinking” geared towards an allegedly necessary re-/socialisation of management and organisation. A research agenda on cronyism must therefore be complemented by one on privilege and hierarchy not only as undesirable side-effects of cronyism, but also as desired outcomes of advocacy for specific minorities or missions. As self-identifications with group interests or calls for missions have become popular in management theory, I conclude that this new appetite for privilege might undermine not only the higher ideals of many management theorists, but also the foundations of modern society.

本文是对Foss等人(2022)对《斯堪的纳维亚管理杂志》特刊《管理与组织理论的大重置》的贡献的回复。在他们的文章中,作者提出了一个强有力的理由,即旨在对全球经济进行更“可持续”的重新设计的“重置思维”促进了广泛的国家干预主义和任人唯亲资本主义,因此拒绝了需要“从根本上重新思考现有管理理论”的想法。尽管我在大多数方面都同意作者的观点,但我不太相信“现有管理理论”足以解决“重置思维”的问题。在这篇文章中,我证明了现有理论的经济偏见是“重置思维”的门户,旨在实现管理和组织的必要重组/社会化。因此,关于任人唯亲的研究议程必须辅之以特权和等级制度的研究议程,这不仅是任人唯贤的不良副作用,也是为特定少数群体或使命进行宣传的理想结果。随着对群体利益的自我认同或对使命的呼吁在管理理论中流行起来,我得出结论,这种对特权的新欲望不仅可能破坏许多管理理论家的崇高理想,而且可能破坏现代社会的基础。
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引用次数: 1
Ctrl+Alt+Delete in the name of COVID-19: When a reset leads to misrecognition 以COVID-19名称按“Ctrl+Alt+Delete”:复位导致误识别
IF 2 4区 管理学 Q2 Business, Management and Accounting Pub Date : 2023-06-01 DOI: 10.1016/j.scaman.2023.101263
Klaus Brønd Laursen , Lars Esbjerg , Nikolaj Kure

When the COVID-19 pandemic struck the world in March 2020, it impacted all areas of society. Most conspicuous were the lockdowns that were quickly imposed in many countries along with other restrictions. These interventions into the everyday life of ordinary citizens were, perhaps not surprisingly, often met with resistance by citizens and businesses that felt their rights were being trampled on by governments. In this paper, we analyse reactions towards the far-reaching measures taken by the Danish government to contain the spread of the COVID-19 virus in the fur industry and thereby prevent the development of new mutations of the virus: to cull all minks and temporarily ban mink production in Denmark. We argue that by studying this case, valuable lessons can be learned regarding how a business community reacts when faced with a great reset. Taking the current climate crisis into consideration, it must be expected that emission-heavy industries, like agriculture, will be faced with calls to radically change their mode of production in the near future. In this sense, we propose to view the Danish mink case as an early example of what a great reset could look like, how it is perceived by those who experience it first-hand, and how feelings of resentment and resistance can develop following a logic of (mis)recognition.

当新冠肺炎大流行于2020年3月袭击世界时,它影响了社会的各个领域。最引人注目的是许多国家迅速实施的封锁以及其他限制措施。这些对普通公民日常生活的干预经常遭到公民和企业的抵制,他们觉得自己的权利受到了政府的践踏,这也许并不奇怪。在这篇论文中,我们分析了丹麦政府为遏制新冠肺炎病毒在毛皮行业的传播,从而防止新的病毒突变而采取的影响深远的措施的反应:在丹麦扑杀所有水貂并暂时禁止水貂生产。我们认为,通过研究这个案例,可以从商业社区在面临重大重置时的反应中吸取宝贵的教训。考虑到当前的气候危机,必须预计,像农业这样的重排放行业将在不久的将来面临彻底改变生产方式的呼声。从这个意义上说,我们建议将丹麦水貂案视为一个早期的例子,说明伟大的重置可能是什么样子,亲身经历过重置的人是如何看待重置的,以及怨恨和抵抗的情绪是如何按照(错误)识别的逻辑发展的。
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引用次数: 1
(Re)thinking transcription strategies: Current challenges and future research directions 思维转录策略:当前的挑战和未来的研究方向
IF 2 4区 管理学 Q2 Business, Management and Accounting Pub Date : 2023-06-01 DOI: 10.1016/j.scaman.2023.101272
Sébastien Point , Yehuda Baruch

Data transcription is often depicted as an essential and critical stage in qualitative research. As most researchers have experienced, it requires significant time and human resource investment. We focus on transcription strategies, a topic typically missing from the methodology discourse. We explore the biases and challenges of each of the transcription strategies. By analysing 434 academic refereed papers from top journals, we underline the lack of scrutiny over the transcription process, its impact, and strategies taken to conduct it. We also interviewed some of the authors to better understand the challenges associated with transcription. This paper aims at contributing to more reflexivity on the existing strategies regarding transcription and how to increase transparency in qualitative research.

数据转录通常被描述为定性研究中的一个重要和关键阶段。正如大多数研究人员所经历的那样,这需要大量的时间和人力资源投资。我们关注转录策略,这是方法论话语中通常缺失的话题。我们探讨了每种转录策略的偏见和挑战。通过分析来自顶级期刊的434篇学术参考论文,我们强调了对转录过程、影响和实施策略缺乏审查。我们还采访了一些作者,以更好地了解与转录相关的挑战。本文旨在对现有的转录策略以及如何提高定性研究的透明度做出更多的反思。
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引用次数: 0
‘How might we?’: Studying new venture ideation in and through practices “我们该怎么办?”:在实践中学习新的风险思维
IF 2 4区 管理学 Q2 Business, Management and Accounting Pub Date : 2023-06-01 DOI: 10.1016/j.scaman.2023.101275
Mart Nicolai, Neil Aaron Thompson

Recent scholarship focuses on new venture ideation—the process of generating and developing new venture ideas—separately from venture development, as the creation of new ventures begins with new venture ideas. In this study, we ask which practices are being enacted to carry out new venture ideation, and how and why are they constituted by aspiring entrepreneurs. By conducting a video ethnography, we find that aspiring entrepreneurs utilize six practices, i.e., ‘how might we’, ‘seeing’, ‘do you mean’, ‘yes, and’, ‘invitation’, and ‘but, what’ linked to the formulation, explaining, extending and questioning of new venture ideas. Our study extends the relational perspective of new venture ideation by detailing the relations between conversation, bodies and visual artefacts that facilitate the joint exercise of entrepreneurial imagination.

最近的学术关注新的风险构思,即产生和发展新的风险想法的过程,与风险发展分开,因为新的风险的创建始于新的风险理念。在这项研究中,我们询问正在制定哪些实践来进行新的风险构思,以及有抱负的企业家是如何以及为什么组成这些实践的。通过进行视频民族志研究,我们发现有抱负的企业家利用了六种实践,即“我们如何”、“看到”、“你的意思是什么”、“是的,和”、“邀请”和“但是,是什么”,这些实践与新风险理念的形成、解释、扩展和质疑有关。我们的研究通过详细描述对话、身体和视觉制品之间的关系,扩展了新创业思维的关系视角,这些关系有助于共同发挥创业想象力。
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引用次数: 1
期刊
Scandinavian Journal of Management
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