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Understanding the psychology of workplace bullies: the impact of Dark Tetrad and how to mitigate it 了解职场霸凌的心理:黑暗四人格的影响以及如何减轻它
IF 2.6 Q2 MANAGEMENT Pub Date : 2023-06-01 DOI: 10.1108/mrr-09-2022-0681
H. Khan, Matteo Cristofaro, M. Chughtai, Silvia Baiocco
PurposeHow do dark personality traits impact workplace bullying (WB)? How can organizations mitigate it? This study aims to explore the relationship between the Dark Tetrad (DT) (narcissism, psychopathy [PY], Machiavellianism and sadism [SM]) and WB, proposing the mediation role of moral disengagement (MD) and the moderation role of emotional stability (ES).Design/methodology/approachThe proposed mediated-moderation model was tested on 404 employees working in the hospitality sector in Pakistan. Data have been analyzed through regression analysis and PROCESS macros to test the study’s hypotheses.FindingsPY, Machiavellianism and SM positively relate to WB and MD mediates this relationship. A high level of ES reduces the intensity of the mediated influence of PY, Machiavellianism and SM on WB.Practical implicationsDeveloping targeted policies and practices (e.g. personality tests to build a good psychological architecture of the firm) and reviewing processes that support the moral justification of antisocial conduct can be beneficial for limiting WB. In addition, meditation, mindfulness training and supporting trust and cooperation within organizations can increase the mitigating effect of ES and, in turn, reduce WB.Originality/valueTo the best of the authors’ knowledge, this is the first study that explicitly verifies a mediated-moderation model on DT-WB while proposing a further explanation (i.e. mediation of MD) and a novel solution (i.e., moderation by ES).
目的黑暗人格特征如何影响职场欺凌(WB)?组织如何缓解这种情况?本研究旨在探讨黑暗四重奏(DT)(自恋、精神病[PY]、马基雅维利主义和虐待狂[SM])与WB之间的关系,提出道德脱离的中介作用(MD)和情绪稳定的调节作用(ES)。通过回归分析和PROCESS宏对数据进行分析,以检验研究的假设。发现PY、马基雅维利主义和SM与WB呈正相关,MD介导了这种关系。高水平的ES降低了PY、马基雅维利主义和SM对WB的中介影响的强度。实际含义制定有针对性的政策和实践(例如性格测试,以建立良好的公司心理架构),并审查支持反社会行为道德正当性的过程,可能有利于限制WB。此外,冥想、正念训练以及支持组织内的信任与合作可以增加ES的缓解效果,进而降低WB.Originality/value据作者所知,这是第一项明确验证DT-WB介导的调节模型的研究,同时提出了进一步的解释(即MD的调节)和新的解决方案(即ES的调节)。
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引用次数: 3
Ethical leadership and individual ambidexterity: the mediating role of equity sensitivity and the moderating role of openness to experience 道德领导力与个体二元性:公平敏感性的中介作用和经验开放性的调节作用
IF 2.6 Q2 MANAGEMENT Pub Date : 2023-05-30 DOI: 10.1108/mrr-06-2022-0418
Iqra Shahid, Muhammad Anwar ul Haq, Francesca Di Virgilio, M. Ahmed
PurposeThe aim of this study is to determine the effect of ethical leadership (EL) on individual ambidexterity (IA). Equity sensitivity (ES) was proposed as an underlying mechanism between EL and ambidexterity. Openness to experience (OTE) was hypothesized to strengthen the effect of EL on IA.Design/methodology/approachData were collected, using a cross-sectional survey design, from employees working in Software Houses in Pakistan using multistage sampling. A usable sample of 255 was subjected to analysis in a two-step structural equation modelling.FindingsThe empirical findings revealed that EL has a positive effect on IA. ES partially mediated between EL and IA. OTE strengthens the impact of EL on IA.Practical implicationsThis study carries some implications for practitioners, and in particular it provides a clear direction to the management who exhibits EL characteristics. Ethical leaders encourage their followers to explore new things, to behave more innovatively at work and to take the risk in implementing and introducing new ideas.Social implicationsThis study highlights that EL should establish a positive work environment in which employees have a comfortable feeling when applying their explorative and exploitative activities to their work.Originality/valueThis study investigates critical linkages between EL and IA. Given the importance of IA, results provide novel guidance regarding EL style and the significance of equity in workplace. Recruitment decisions will also be guided by choosing those who have an open personality orientation in the workplace.
目的本研究旨在探讨伦理型领导对个体双元性(IA)的影响。公平敏感性(ES)被认为是EL和双灵巧之间的潜在机制。假设经验开放性(OTE)可以增强EL对IA的影响。设计/方法/方法采用横断面调查设计,从巴基斯坦软件公司的员工中收集数据,采用多阶段抽样。255个可用样本在两步结构方程模型中进行了分析。实证结果表明,学习动机对学习动机有正向影响。ES在EL和IA之间部分介导。OTE增强了EL对IA的影响。实践启示本研究对实践者具有一定的启示意义,特别是为表现出EL特征的管理层提供了明确的方向。有道德的领导者鼓励他们的下属探索新事物,在工作中表现得更具创新性,并在实施和引入新想法时承担风险。社会意义本研究强调,企业员工应该建立一个积极的工作环境,让员工在工作中进行探索和剥削活动时有一种舒适的感觉。独创性/价值本研究探讨了创造性思维与创造性思维之间的关键联系。鉴于IA的重要性,研究结果为EL风格和工作场所公平的重要性提供了新的指导。招聘决定也将以选择那些在工作场所具有开放个性的人为指导。
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引用次数: 0
Human capital and legal perspectives on remote work: recommendations for organizations 远程工作的人力资本和法律观点:对组织的建议
IF 2.6 Q2 MANAGEMENT Pub Date : 2023-05-30 DOI: 10.1108/mrr-06-2022-0412
H. M. Baumann, Tanya M. Marcum
PurposeAs a result of COVID-19 and associated stay-at-home orders, the number of employees working remotely reached unprecedented levels during early periods of the pandemic. Since that time, some employees have returned to the office; yet, there is a lasting impact on employees’ desires for remote work. In response, decision-makers in organizations should be equipped with knowledge regarding what makes remote work beneficial for both employees and the organization and also fair and compliant with the law. This paper aims to take a dual perspective spanning human capital and legal aspects of remote work to offer six practical recommendations to organizations.Design/methodology/approachThis paper reviews the human resources (HR) scholarly literature on remote work, using principles from evidence-based management to select valid and reliable findings in which to base practical recommendations for organizations. Associated legal risks are identified through a review of the legal literature on remote work and integrated into the recommendations.FindingsBuilding on a multilevel model of HR practices, the authors offer the following six practical recommendations to organizations: offer hybrid work and both location and schedule flexibility; ensure fair and compliant work schedules; acknowledge manager perceptions; ensure fair approval and evaluation of remote workers; acknowledge individual workers; and align remote work practices with diversity, equity and inclusion efforts.Originality/valueThe multilevel model of remote work practices discussed in this paper offers an organizing framework for identifying advantages and disadvantages of remote work that future research may build upon. The six recommendations help bridge the research–practice gap by providing organizations with knowledge on how to maximize the benefits of remote work while mitigating potential legal risks.
目的由于新冠肺炎和相关的居家令,在疫情早期,远程工作的员工人数达到了前所未有的水平。从那时起,一些员工已返回办公室;然而,员工对远程工作的渴望会受到持久的影响。作为回应,组织中的决策者应该了解远程工作对员工和组织都有利的知识,以及公平和遵守法律的知识。本文旨在从人力资本和远程工作法律方面的双重视角,为组织提供六项切实可行的建议。设计/方法论/方法本文回顾了人力资源(HR)关于远程工作的学术文献,使用循证管理的原则来选择有效和可靠的研究结果,为组织提供切实可行的建议。通过审查有关远程工作的法律文献,确定了相关的法律风险,并将其纳入建议中。在人力资源实践的多层次模型的基础上,作者向组织提供了以下六个实用的建议:提供混合工作以及地点和时间表的灵活性;确保公平和合规的工作时间表;承认管理者的看法;确保公平批准和评估远程工作者;承认个体劳动者;将远程工作实践与多样性、公平性和包容性努力相结合。原创性/价值本文讨论的远程工作实践的多层次模型为识别远程工作的优势和劣势提供了一个组织框架,未来的研究可以在此基础上进行。这六项建议通过向组织提供如何在降低潜在法律风险的同时最大限度地发挥远程工作的好处的知识,有助于弥合研究与实践之间的差距。
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引用次数: 1
Enterprise risk management: how do firms integrate cyber risk? 企业风险管理:企业如何整合网络风险?
IF 2.6 Q2 MANAGEMENT Pub Date : 2023-05-26 DOI: 10.1108/mrr-10-2021-0774
Sasha Romanosky, Elizabeth Petrun-Sayers
PurposeThe purpose of this study is to examine how companies integrate cyber risk into their enterprise risk management practices. Data breaches have become commonplace, with thousands occurring each year, and some costing hundreds of millions of dollars. Consequently, cyber risk has become one of the gravest risks facing organizations, and has attracted boardroom-level attention. On the other hand, companies already manage many kinds of difficult and growing risks, and that firms lose less than 1% of annual revenues as a result of cyber incidents. Therefore, how should firms appropriately address cyber risk? Is it indeed a materially different kind of risk area, or is it simply just one more risk that can seamlessly be integrated into existing enterprise risk management (ERM) practices?Design/methodology/approachThe authors performed thematic analysis based on semi-structured interviews, with non-probabilistic, purposive sampling, to answer two main questions. First, how do firms manage enterprise risks, generally? And second, how are they integrating cyber risk into these existing processes?FindingsThe authors find that there is considerable variation in the approach and sophistication in ERM practices, such as whether they are driven more like an auditing function, or as a risk champion. The authors also find that despite the novelty of cyber risk, it can be integrated like other enterprise risks, and that cyber risk is most often seen as an operational risk (similar to workplace accidents or fraud), rather than a strategic risk, emerging from, for example, technology innovation and R&D.Research limitations/implicationsThe generalization of the results is limited by the sample size and variation of firms interviewed. While the authors attempted to interview enterprise risk managers across a wide variation of firms, there were clear limitations in the scope. That being said, the authors were fortunate to be able to examine ERM and cyber risk practices across small and large, private and publicly traded companies, from a variety of business sectors.Practical implicationsThe authors believe these finding are important because they present evidence that while cyber risk may be new, it does not require specialized handling or processes to track it at the enterprise level. While some firms may choose to provide special accommodations or attention because of their data collection or business practices, this approach is neither necessary nor required of all firms in all situations.Originality/valueThis research is one of the only papers that, to the best of the authors’ knowledge, examines how cyber risk is integrated at an enterprise level.
本研究的目的是研究公司如何将网络风险整合到企业风险管理实践中。数据泄露已经司空见惯,每年发生数千起,其中一些造成数亿美元的损失。因此,网络风险已成为企业面临的最严重风险之一,并引起了董事会层面的关注。另一方面,公司已经在管理各种各样的困难和不断增长的风险,而且由于网络事件,公司的年收入损失不到1%。因此,企业应该如何恰当地应对网络风险?它确实是一个本质上不同类型的风险领域,还是仅仅是又一个可以无缝集成到现有企业风险管理(ERM)实践中的风险?设计/方法/方法作者在半结构化访谈的基础上进行了主题分析,采用非概率、有目的的抽样,以回答两个主要问题。首先,企业一般是如何管理企业风险的?其次,他们如何将网络风险整合到现有流程中?作者发现,在ERM实践的方法和复杂程度上存在相当大的差异,例如它们是更像审计功能,还是作为风险拥护者。作者还发现,尽管网络风险是新奇的,但它可以像其他企业风险一样被整合,并且网络风险通常被视为一种操作风险(类似于工作场所事故或欺诈),而不是战略风险,例如从技术创新和研发中出现。研究的局限性/意义研究结果的泛化受到样本量和受访公司变化的限制。虽然作者试图采访各种各样的公司的企业风险经理,但在范围上有明显的局限性。话虽如此,作者很幸运能够从不同的商业部门研究小型和大型、私营和上市公司的ERM和网络风险实践。实际意义作者认为这些发现很重要,因为它们提供了证据,尽管网络风险可能是新的,但它不需要专门的处理或流程来在企业层面跟踪它。虽然有些公司可能会因为他们的数据收集或商业惯例而选择提供特殊的便利或关注,但这种方法不是所有公司在所有情况下都必须采取的,也不是所有公司都需要采取的。原创性/价值据作者所知,本研究是为数不多的研究如何在企业层面整合网络风险的论文之一。
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引用次数: 0
How to tell a joke: theories of successful humor and applications to the workplace 如何讲笑话:成功幽默理论及其在工作中的应用
IF 2.6 Q2 MANAGEMENT Pub Date : 2023-04-28 DOI: 10.1108/mrr-10-2022-0724
Shane J. Sizemore, Kimberly E. O'Brien
PurposeThe purpose of the current study is to explain best practices for attempting humor in the workplace. Research on humor in the workplace has emphasized the use of leader humor but has neglected to provide guidance on how to successfully use humor. This is an important gap because unsuccessful humor attempts are associated with lowered status and disruptive behavior.Design/methodology/approachThis paper summarizes three types of humor theories (i.e. cognitive, social and contextual) and derives principles from these theories that can be applied to improve humor success. Then, the authors apply the understanding of humor to workplace applications, providing suggestions for future empirical research inferred from the humor theories.FindingsHumor attempts are most likely to land (i.e. invoke mirth) when they include a benign violation of mental schemas, societal norms or other expectations or when humor evokes shared feelings of benign superiority in the audience. Humor is less effective in goal-directed situations. Mirth is expected to increase group cohesion, leader trust and organizational identification and mitigate the effects of job stressors. Finally, employee learning and development activities (e.g. onboarding, training) seem like a good place to use humor to facilitate cognitive flexibility.Originality/valueThese suggestions from across psychological disciplines are synthesized to inform best practices for leader humor.
目的当前研究的目的是解释在工作场所尝试幽默的最佳做法。关于工作场所幽默的研究强调了领导者幽默的使用,但却忽视了如何成功地使用幽默的指导。这是一个重要的差距,因为不成功的幽默尝试与地位低下和破坏性行为有关。设计/方法/方法本文总结了三种类型的幽默理论(即认知、社会和语境),并从这些理论中得出了可以应用于提高幽默成功的原则。然后,作者将对幽默的理解应用于工作场所,为未来幽默理论的实证研究提供建议。当幽默包含了对心理模式、社会规范或其他期望的善意违背,或者当幽默唤起观众共同的良性优越感时,幽默的尝试最有可能成功(即引发欢笑)。幽默在目标导向的情况下效果较差。欢笑有望增加团队凝聚力、领导信任和组织认同,并减轻工作压力源的影响。最后,员工学习和发展活动(如入职、培训)似乎是使用幽默来促进认知灵活性的好地方。原创性/价值这些来自心理学各个学科的建议被综合起来,形成了领导者幽默的最佳实践。
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引用次数: 1
Performance management in Africa: an agenda for research 非洲绩效管理:研究议程
IF 2.6 Q2 MANAGEMENT Pub Date : 2023-04-25 DOI: 10.1108/mrr-03-2022-0163
Emmanuel Senior Tenakwah, B. Otchere-Ankrah, C. Watson
PurposePerformance management (PM) remains one of the fundamental human resource practices in organisations today and is a dominant strategy adopted in managing employees. This paper aims to analyse extant research on PM conducted globally to inform research and practices in an African context.Design/methodology/approachA systematic review of 43 articles published in 22 journals ranked by the Australian Business Deans Council and Chartered Association of Business Schools was undertaken. The papers selected were limited to the past two decades (2001–2021) to focus primarily on contemporary practices.FindingsThe findings of this review indicate that PM continues to gain attention from African scholars and practitioners, though not as prominently as indicated within the broader global context. The review also exposed significant gaps in current research, including PM issues, theoretical or conceptual development and methodological approaches, which, if addressed, could inform future practices and research foci.Research limitations/implicationsThe primary limitations of this study are a focus on the most recent two decades of research into PM and the intention to direct learnings from this review of scholarly insight towards a focus solely on an African context. Thus, as interpretations of insights are based upon the perspective of how these can inform PM practices in Africa, a direct extrapolation of the findings to other contexts may not be appropriate.Practical implicationsThis review of research conducted into PM globally in the past two decades has identified limited contributions from within the African context. This lack of contextual understanding may well be affecting the adoption and creation of globally recognised PM practices in Africa. As such, there is an opportunity to understand better the complexities associated with PM by embracing theories and formulating, testing and refining existing models to consider performance issues at more profound levels of analysis within an African context.Originality/valueThis study presents insights into global trends in PM research and practices not previously explored, highlighting a need for more contextualised research to progress Africa beyond current theoretical, conceptual and methodological limitations.
目的绩效管理(PM)仍然是当今组织中基本的人力资源实践之一,是管理员工所采用的主要策略。本文旨在分析在全球范围内进行的现有PM研究,以告知非洲背景下的研究和实践。设计/方法/方法对澳大利亚商学院院长委员会和特许商学院协会排名的22种期刊上发表的43篇文章进行了系统审查。所选论文仅限于过去二十年(2001-2021),主要关注当代实践。本综述的研究结果表明,PM继续受到非洲学者和从业者的关注,尽管在更广泛的全球背景下没有那么突出。该审查还暴露了当前研究中的重大差距,包括PM问题,理论或概念发展和方法方法,如果解决这些问题,可以为未来的实践和研究重点提供信息。研究局限/影响本研究的主要局限是关注最近二十年对PM的研究,并且意图将从这一学术见解的回顾中学到的知识直接集中在非洲背景下。因此,由于对见解的解释是基于这些如何在非洲通知PM实践的观点,因此将发现直接外推到其他背景可能是不合适的。实际意义对过去二十年来全球项目管理研究的回顾已经确定了非洲背景下的有限贡献。缺乏对环境的理解很可能会影响全球认可的项目管理实践在非洲的采用和创造。因此,有机会更好地理解与项目管理相关的复杂性,通过采用理论和制定、测试和改进现有模型,以在非洲环境中更深刻的分析层次上考虑绩效问题。原创性/价值本研究提出了对PM研究和实践的全球趋势的见解,以前没有探索过,强调需要更多的情境化研究来推动非洲超越目前的理论、概念和方法限制。
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引用次数: 0
The role of inclusive leadership in fostering organisational learning behaviour 包容性领导在促进组织学习行为中的作用
IF 2.6 Q2 MANAGEMENT Pub Date : 2023-04-21 DOI: 10.1108/mrr-10-2022-0716
M. Nejati, A. Shafaei
PurposeOrganisational learning is fundamental in establishing a fearless organisation, creating a competitive advantage and maintaining a sustained growth. While research suggests that leaders can influence organisational learning, there is currently no empirical evidence on how inclusive leadership fosters organisational learning behaviour. Therefore, the purpose of this study is to investigate the relationship between inclusive leadership and organisational learning behaviour. It also seeks to explore the mediating role of psychological safety and climate for initiatives in the mentioned relationship.Design/methodology/approachThe study used a two-wave quantitative examination with 317 respondents. Online survey was used to collect data from randomly selected full-time Australian employees in two times. The data were then analysed using partial least squares structural equation modelling to provide insights.FindingsThe study found empirical evidence on the positive association of inclusive leadership and organisational learning behaviour. Moreover, the two mediation paths of psychological safety and climate for initiative were supported for the relationship between inclusive leadership and organisational learning behaviour.Research limitations/implicationsThe current study contributes to theory by examining the role of inclusive leadership on organisational learning behaviour through two relatively unexplored mediating paths. It suggests how inclusive leadership can create a fearless organisation through fostering learning behaviour within the organisation which empowers organisations to sustain growth. Despite controlling for and assessing endogeneity, due to the cross-sectional design of the study, it is limited in demonstrating causal links.Originality/valueThe current study provides empirical evidence on the role of inclusive leadership in fostering organisational learning behaviour through two mediating paths of psychological safety and climate for initiatives. The proposed model sets the ground for future research to further develop insights on positive impacts of inclusive leadership within organisations.
组织学习是建立无所畏惧的组织、创造竞争优势和保持持续增长的基础。虽然研究表明领导者可以影响组织学习,但目前还没有经验证据表明包容性领导如何促进组织学习行为。因此,本研究的目的是探讨包容性领导与组织学习行为之间的关系。它还试图探索心理安全和气候在上述关系中的中介作用。设计/方法/方法该研究采用两波定量检查,共有317名受访者。采用在线调查的方式,在两次随机抽取的澳大利亚全职员工中收集数据。然后使用偏最小二乘结构方程模型对数据进行分析,以提供见解。研究发现:研究发现了包容性领导与组织学习行为正相关的实证证据。此外,心理安全和主动性气候这两条中介路径也支持了包容性领导与组织学习行为之间的关系。研究局限/启示本研究通过两个相对未被探索的中介路径,考察了包容性领导对组织学习行为的作用,从而为理论做出了贡献。它表明,包容性领导如何通过培养组织内部的学习行为来创造一个无所畏惧的组织,从而使组织能够持续增长。尽管控制和评估内生性,由于研究的横断面设计,它是有限的证明因果关系。本研究通过心理安全和主动性氛围这两条中介路径,为包容性领导在促进组织学习行为中的作用提供了实证证据。提出的模型为未来的研究奠定了基础,以进一步发展对组织内包容性领导的积极影响的见解。
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引用次数: 1
Psychological contract breach and organizational citizenship behaviours: the moderating role of contract type 心理契约违约与组织公民行为:契约类型的调节作用
IF 2.6 Q2 MANAGEMENT Pub Date : 2023-04-17 DOI: 10.1108/mrr-06-2022-0440
G. Santos, J. Pinho, A. P. Ferreira, M. Vieira
PurposeDrawing on the conservation of resources (COR) theory, this study aims to assess the moderating effect of the psychological contract (PC) type (relational, transactional and balanced) on the relationship between psychological contract breach (PCB) and organizational citizenship behaviours (OCBs).Design/methodology/approachThe authors administered a survey to a sample of 159 nurses working in a large public hospital. To analyse the survey data, the authors used partial least squares with SmartPLS v.3.3, a variance-based structural equation modelling technique that combines principal component analysis, path analysis and regression analysis.FindingsThis study shows that nurses counteract the loss of resources following a PCB by investing more in stronger interpersonal relationships with co-workers and patients as a way to recuperate from resource loss and gain social resources. In addition, the moderating effect of the PC type reinforces the relationship between a PCB and OCB in a way that relational and balanced PC types support OCB-I positively but negatively OCB-O. Furthermore, the transactional PC does not reinforce negatively the link between PCB and OCB-I, and the negative interacting effect on the PCB and OCB-O link is only partially supported.Research limitations/implicationsThe study findings are grounded on a cross-sectional research design and a convenience sampling strategy.Practical implicationsThe results highlight the relevance of human resources management practices centred on employee involvement and participatory supervision styles for ensuring OCB display at the workplace.Originality/valueThe results add new evidence to COR theory by highlighting the importance of social resources as a mitigator in the relationship between nurses’ PCB and OCB towards co-workers and patients (OCB-I). Hence, the OCB-I display will vary in function of the target and the moderating effect of PC type (relational, balanced or transactional).
目的运用资源守恒理论,探讨心理契约类型(关系型、交易型和平衡型)对心理契约违约(PCB)与组织公民行为之间关系的调节作用。设计/方法/方法作者对在一家大型公立医院工作的159名护士进行了抽样调查。为了分析调查数据,作者使用了偏最小二乘法和SmartPLS v.3.3,这是一种基于方差的结构方程建模技术,结合了主成分分析、路径分析和回归分析。研究结果:本研究表明,护士通过与同事和病人建立更牢固的人际关系来抵消PCB后的资源损失,从而从资源损失中恢复过来并获得社会资源。此外,PC类型的调节作用强化了PCB和OCB之间的关系,在某种程度上,关系型和平衡型PC类型积极支持OCB- i,而消极支持OCB- o。此外,事务性PC不会负向加强PCB与OCB-I之间的联系,并且PCB与OCB-O之间的负向相互作用仅部分得到支持。研究局限性/启示研究结果基于横断面研究设计和方便的抽样策略。实践意义研究结果强调了以员工参与和参与式监督方式为中心的人力资源管理实践与确保组织公民行为在工作场所表现的相关性。原创性/价值研究结果通过强调社会资源在护士PCB和对同事和患者的OCB (OCB- i)之间的关系中作为缓解因素的重要性,为COR理论增加了新的证据。因此,OCB-I显示在目标的功能和PC类型(关系、平衡或事务)的调节作用方面会有所不同。
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引用次数: 0
Surviving the unprecedented: family firms under COVID-19 在前所未有的情况下生存:COVID-19下的家族企业
IF 2.6 Q2 MANAGEMENT Pub Date : 2023-04-17 DOI: 10.1108/mrr-06-2022-0430
Alessandro Bressan, Abel Duarte Alonso, O. T. K. Vu, D. Borer
PurposeThe purpose of this study is to examine factors contributing to family firms’ survival in the ongoing COVID-19 crisis; in this endeavour, the study espouses the underpinnings of social exchange theory and entrepreneurial resilience.Design/methodology/approachThe views of 128 Italian family micro and small-sized firm owners/managers operating in different industries were gathered through an online questionnaire.FindingsThe analysis uncovers 12 fundamental factors contributing to firms’ survival; these are encapsulated in three dimensions and presented in two theoretical frameworks. The “beneficiary” dimension stresses the support from various internal and external stakeholders, while the “benefactor” dimension illustrates the commitment to extend the family tradition and be responsive to stakeholders. Finally, the “immersion/embeddedness” dimension denotes firms’ entrepreneurial behaviour, agility, decision-making and drive.Originality/valueFirstly, and from a practitioner perspective, this study addresses recognised knowledge and research gaps in contemporary family business research, including how family firms are confronting the current unprecedented crisis. This response to current extant gaps provides first-hand empirical findings that could be primarily considered by industry stakeholders. Secondly, and from a theoretical angle, the aforementioned dimensions revealed through the analysis, coupled with the development of a theoretical framework, contribute to conceptual rigour and, therefore, a deeper understanding of family firms’ journey through an unprecedented event.
目的本研究的目的是检验在持续的新冠肺炎危机中有助于家族企业生存的因素;在这项研究中,该研究支持了社会交换理论和创业韧性的基础。设计/方法/方法通过在线问卷收集了128名在不同行业经营的意大利家庭微型和小型企业主/经理的观点。分析揭示了影响企业生存的12个基本因素;这些被封装在三个维度中,并在两个理论框架中呈现。“受益人”层面强调来自内部和外部利益相关者的支持,而“捐助者”层面则表明了对延续家庭传统和对利益相关者做出回应的承诺。最后,“沉浸/嵌入”维度表示企业的创业行为、敏捷性、决策和驱动力。原创性/价值首先,从从业者的角度来看,本研究解决了当代家族企业研究中公认的知识和研究空白,包括家族企业如何应对当前前所未有的危机。这种对当前现存差距的回应提供了第一手经验发现,行业利益相关者可以主要考虑这些发现。其次,从理论角度来看,通过分析揭示的上述维度,加上理论框架的发展,有助于概念的严谨性,从而更深入地理解家族企业在这一前所未有的事件中的历程。
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引用次数: 0
The damage of deference: how personal and organizational factors transform deference to leader authority into unethical pro-organizational behavior 服从的损害:个人和组织因素如何将对领导权威的服从转化为不道德的亲组织行为
IF 2.6 Q2 MANAGEMENT Pub Date : 2023-04-17 DOI: 10.1108/mrr-08-2022-0602
D. De Clercq
PurposeThe purpose of this study is to examine how employees’ deference to leader authority may induce their unethical pro-organizational behavior (UPB) and whether this translation is more likely to materialize in the presence of two personal factors (dispositional greed and proactive personality) and two organizational factors (workplace status and job rotation).Design/methodology/approachThe empirical assessment of the research hypotheses relies on quantitative survey data collected among 350 Canadian-based employees who work in the healthcare sector. The statistical analyses include hierarchical moderated regression.FindingsThe role of deference to leader authority in stimulating UPB is greater when employees (1) have a natural disposition to always want more, (2) enjoy initiative taking, (3) believe that they have a great deal of prestige in the organization and (4) operate in an organizational environment in which job rotation across different departments is encouraged.Practical implicationsThe results inform managers about the risk that employees’ willingness to obey organizational authorities unconditionally might escalate into negative behaviors that can cause harm to both the organization and employees in the long run, as well as the personal and organizational circumstances in which this escalation is more likely to occur.Originality/valueThis study extends extant research by investigating the conditional effects of an unexplored determinant of UPB, namely, a personal desire to defer to organizational leaders.
目的本研究的目的是考察员工对领导权威的尊重如何导致他们不道德的亲组织行为(UPB),以及在存在两个个人因素(性格贪婪和积极主动的个性)和两个组织因素(工作场所地位和工作轮换)的情况下,这种翻译是否更有可能实现对研究假设的实证评估依赖于对350名在加拿大医疗保健部门工作的员工进行的定量调查数据。统计分析包括分级调节回归。发现当员工(1)天生就想要更多,(2)喜欢主动出击,(3)相信自己在组织中有很大的威望,(4)在鼓励跨部门轮换的组织环境中工作时,尊重领导权威在激励UPB方面的作用更大。实际含义研究结果告诉管理者,从长远来看,员工无条件服从组织权威的意愿可能会升级为对组织和员工都造成伤害的负面行为的风险,以及这种升级更可能发生的个人和组织环境。独创性/价值本研究通过调查UPB的一个未探索的决定因素的条件效应,即服从组织领导者的个人愿望,扩展了现有的研究。
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引用次数: 0
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Management Research Review
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