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An Investigation of the Nature and Consequences of Counterproductive Work Behavior 反生产劳动行为的性质及其后果研究
IF 2.2 4区 心理学 Q2 PSYCHOLOGY, APPLIED Pub Date : 2022-07-25 DOI: 10.1080/08959285.2022.2102635
Alissa C. Fleming, Kimberly E. O'Brien, S. Steele, Kyle C. Scherr
ABSTRACT Although seminal research on counterproductive work behavior (CWB) included a seriousness dimension, there has been little investigation of the factors that determine seriousness perceptions and on the relevance of seriousness perceptions for responses to CWB (e.g., sanctions). Study 1 showed that organizationally-targeted CWBs were rated as more serious than interpersonally-targeted CWBs. Degree of harm and CWB motive (personal gain vs. prosocial) were not significantly related to seriousness ratings. In Study 2, minor CWBs resulted in less severe sanctions than more serious CWBs; this effect was greater for informal sanctions than for formal sanctions. Identifying the factors that determine perceptions of seriousness can develop our understanding of the nature of CWB, inform CWB prevention initiatives, and help prevent discriminatory application of sanctions.
尽管对反生产工作行为(CWB)的开创性研究包括严肃性维度,但对决定严肃性认知的因素以及严肃性认知与反生产工作行为(如制裁)反应的相关性的研究很少。研究1显示,以组织为目标的CWBs被认为比以人际为目标的CWBs更严重。伤害程度和违章行为动机(个人利益vs.亲社会)与严重程度评分无显著相关。在研究2中,轻微违章行为比严重违章行为受到的处罚要轻;非正式制裁比正式制裁的影响更大。厘清影响对严重程度看法的因素,有助加深我们对违建废物性质的认识,为预防违建废物的措施提供资讯,并有助防止歧视性地实施制裁。
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引用次数: 3
Retaining Women in Male-Dominated Occupations across Cultures: The Role of Supervisor Support and Psychological Safety 跨文化留住男性主导职业中的女性:主管支持和心理安全的作用
IF 2.2 4区 心理学 Q2 PSYCHOLOGY, APPLIED Pub Date : 2022-03-11 DOI: 10.1080/08959285.2022.2050234
C. S. Halliday, Samantha C. Paustian‐Underdahl, C. Stride, Haiyan Zhang
ABSTRACT Despite the efforts to increase female representation in male-dominated occupations, many organizations are still challenged by a female talent shortage and high turnover in such jobs. We look at perceived supervisor support (PSS) as one factor that may reduce turnover intentions of female employees in male-dominated occupations via enhanced perceptions of psychological safety. Further, we integrate social exchange and social identity theories, with research on cross-cultural management, to develop and test a moderated mediation model in which the relationship between PSS and employee turnover intentions via psychological safety is conditional on employee gender and national levels of gender equality, utilizing a sample of 5,578 R&D employees across 24 countries. Our findings have theoretical and practical implications for retaining female employees in male-dominated occupations across the globe.
尽管在男性主导的职业中努力增加女性代表,但许多组织仍然面临女性人才短缺和此类工作的高流动率的挑战。我们认为,在男性主导的职业中,感知上司支持(PSS)可能会通过增强心理安全感来降低女性员工的离职意向。此外,我们将社会交换和社会认同理论与跨文化管理研究相结合,开发并检验了一个有调节的中介模型,其中PSS与员工心理安全之间的关系取决于员工性别和国家性别平等水平,该模型以24个国家的5578名研发员工为样本。我们的研究结果对在全球男性主导的职业中留住女性员工具有理论和实践意义。
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引用次数: 2
Employees’ Improvisational Behavior: Exploring the Role of Leader Grit and Humility 员工的即兴行为:探索领导者Grit和谦逊的作用
IF 2.2 4区 心理学 Q2 PSYCHOLOGY, APPLIED Pub Date : 2022-03-10 DOI: 10.1080/08959285.2022.2038171
A. Rego, A. Vitória, M. P. e Cunha, Bradley P. Owens, A. Ventura, S. Leal, C. Valverde, Rui Lourenço-Gil
ABSTRACT In spite of a growing interest for improvisation in organizations, the microfoundations of improvisation have not been theorized yet. Exploring these microfoundations, we study how employees’ psychological capital (PsyCap) acts as a critical cluster of resources to face improvisational challenges and how leaders who convey grit (operationalized as perseverance of effort: Grit-PE), counterbalanced with humility, create conditions to develop those resources. By building upon the conservation of resources and the dual-systems model of self-regulation theories, our empirical studies suggest that the interaction between two leader-conveyed resources (Grit-PE and humility) creates a contextual resource that helps employees develop PsyCap, thus making them more likely to improvise. The positive effect of high Grit-PE in leaders on employees’ improvisation materializes mainly when leaders also are humble.
摘要尽管组织中对即兴创作的兴趣越来越大,但即兴创作的微观基础还没有理论化。通过探索这些微观基础,我们研究了员工的心理资本(PsyCap)是如何作为一组关键的资源来面对即兴挑战的,以及传达毅力(表现为坚持不懈的努力:grit PE)的领导者如何创造条件来开发这些资源。通过建立在资源守恒和自我调节理论的双系统模型的基础上,我们的实证研究表明,两种领导者传达的资源(Grit PE和谦逊)之间的互动创造了一种情境资源,帮助员工发展心理资本,从而使他们更有可能即兴发挥。领导者的高Grit PE对员工即兴创作的积极影响主要体现在领导者也谦逊的时候。
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引用次数: 4
You, Me, and the Organization Makes Three: The Organization’s (Adverse) Effect on Relationships among Coworkers 你、我和组织构成三:组织对同事关系的(不利)影响
IF 2.2 4区 心理学 Q2 PSYCHOLOGY, APPLIED Pub Date : 2022-03-06 DOI: 10.1080/08959285.2022.2047686
Kevin S. Cruz, Thomas J. Zagenczyk, Stacey R. Kessler
ABSTRACT Organizational leaders seek to cultivate close relationships among employees to positively impact employees’ workplace behaviors. However, to leaders’ detriment, they often do so without focusing on employees’ relationships with the organization itself. Grounded in social exchange theory and conservation of resources theory, we hypothesize that employees’ perceptions of their relationships with their organizations, in the forms of psychological contract breach (PCB) and perceived organizational support (POS), impact their behaviors (deviance and citizenship) toward their coworkers, even when employees have stronger relationships with their coworkers. Results from a sample of 266 employees across two time points suggest that employees who perceive a more positive relationship with their employers (i.e., lower PCB or higher POS) engage in more deviant behaviors toward their coworkers when they have stronger relationships with their coworkers. In contrast, employees engage in fewer deviant behaviors toward their coworkers when they perceive a more negative relationship with their employers (i.e., higher PCB or lower POS). We find no such effects for citizenship behaviors toward coworkers. We believe these results suggest that there may be different theoretical processes operating for interpersonal deviance and interpersonal citizenship toward coworkers.
组织领导者寻求在员工之间建立密切的关系,以积极影响员工的工作行为。然而,对领导者不利的是,他们这样做往往没有关注员工与组织本身的关系。基于社会交换理论和资源保护理论,我们假设员工对其与组织关系的感知,以心理契约违约(PCB)和感知组织支持(POS)的形式,影响他们对同事的行为(越轨和公民身份),即使员工与同事的关系更牢固。对两个时间点的266名员工进行抽样调查的结果表明,当员工与同事的关系更牢固时,那些认为与雇主的关系更积极(即PCB更低或POS更高)的员工会对同事做出更越轨的行为。相比之下,当员工察觉到与雇主的关系更为消极(即PCB更高或POS更低)时,他们对同事的越轨行为更少。我们没有发现对同事的公民行为有这样的影响。我们认为,这些结果表明,对同事的人际越轨和人际公民身份可能存在不同的理论过程。
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引用次数: 3
Introduction to the Special Issue. Personality and the Prediction of Job Performance: More Than the Big Five 特刊简介。人格与工作绩效预测:不只是五大人格
IF 2.2 4区 心理学 Q2 PSYCHOLOGY, APPLIED Pub Date : 2022-01-27 DOI: 10.4324/9780203764398-1
W. C. Borman
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引用次数: 0
License to Retaliate: Good Deeds as a Moral License for Misdeeds in Reaction to Abusive Supervision 报复许可证:善意行为是对滥用监督行为的道德许可证
IF 2.2 4区 心理学 Q2 PSYCHOLOGY, APPLIED Pub Date : 2022-01-25 DOI: 10.1080/08959285.2022.2032069
L. Liang, C. Coulombe, Sarah Skyvington, Douglas J. Brown, Lance Ferris, Huiwen Lian
ABSTRACT Abusive supervision research demonstrates that subordinates often engage in deviance following abuse despite the negative consequences of doing so. Drawing on moral licensing theory, we propose that the relationship between abusive supervision and deviance is moderated by the extent to which subordinates perform positive voluntary work behaviors. We further suggest that moral disengagement moderates this moral licensing effect and that this relationship will hold when controlling for social exchange principles. In Study 1, we found that the relationship between abusive supervision and organizational deviance was strengthened by high organizational citizenship behavior (OCB) and was not significant at low levels of OCB. In Study 2, we found that the moral licensing effect was strengthened in individuals with a propensity to morally disengage, even when controlling for negative reciprocity beliefs and social exchange orientation. Implications for moral licensing and abusive supervision research are discussed.
虐待监督研究表明,下属在遭受虐待后往往会出现越轨行为,尽管这样做会产生负面后果。利用道德许可理论,我们提出了滥用监督与越轨行为之间的关系受到下属积极自愿工作行为的程度的调节。我们进一步认为,道德脱离调节了这种道德许可效应,并且在控制社会交换原则时,这种关系将保持不变。在研究1中,我们发现高组织公民行为(OCB)强化了虐待监督与组织越轨的关系,而在低组织公民行为水平下,这种关系不显著。在研究2中,我们发现即使在控制了消极互惠信念和社会交换取向的情况下,具有道德脱离倾向的个体的道德许可效应也得到了加强。讨论了道德许可和滥用监管研究的启示。
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引用次数: 2
Accountability during Performance Appraisals: The Development and Validation of the Rater Accountability Scale 绩效评估中的问责制:评价者问责制量表的开发与验证
IF 2.2 4区 心理学 Q2 PSYCHOLOGY, APPLIED Pub Date : 2022-01-10 DOI: 10.1080/08959285.2021.2023876
Andrew P. Tenbrink, Andrew B. Speer
ABSTRACT The purpose of the current study was to create and validate a new measure of rater accountability (RA) for use in performance appraisal (PA) contexts. Previous research has identified the accountability audience as an important moderator of the effects of RA that existing measures do not consider. This new measure of RA, the Rater Accountability Scale (RAS), was developed to capture accountability pressures from different audiences. Across two studies that sampled current managers, the RAS scores achieved adequate fit and acceptable reliability. Initial construct-related validity evidence was collected by exploring relationships with convergent measures, rater characteristics, and appraisal outcomes. Overall, these findings provide support for the use of the RAS in research and applied settings while also helping to build the nomological network of RA.
摘要本研究的目的是创建和验证一种新的评分者问责制(RA)衡量标准,用于绩效评估(PA)环境。先前的研究已经确定,问责受众是RA影响的重要调节者,而现有措施没有考虑到这一点。这项新的RA衡量标准,即评分者责任量表(RAS),旨在捕捉来自不同受众的责任压力。在对现任经理进行抽样的两项研究中,RAS评分达到了足够的拟合度和可接受的可靠性。通过探索与收敛测量、评分者特征和评估结果的关系,收集了与结构相关的初始有效性证据。总的来说,这些发现为RAS在研究和应用环境中的使用提供了支持,同时也有助于建立RA的法理网络。
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引用次数: 2
A Light at the End of the Tunnel: How the Right Workplace Structure Can Help Disrupt the Negative Impact of Abusive Supervision 隧道尽头的曙光:正确的工作场所结构如何帮助打破滥用监督的负面影响
IF 2.2 4区 心理学 Q2 PSYCHOLOGY, APPLIED Pub Date : 2022-01-09 DOI: 10.1080/08959285.2021.2023875
Manuela Priesemuth, Marshall Schminke, Bailey A. Bigelow, Marie S. Mitchell
ABSTRACT Abusive supervision is costly for organizations because it promotes employee deviance. In this paper, we argue that workplace structure plays a critical role in determining the strength of the relationship between abuse and interpersonal deviance on part of victims. However, theory offers contrasting views of this effect. One view suggests that formalized structures provide clear direction and strict guidance on subordinates’ work behaviors, thereby mitigating deviant reactions to abusive supervision. In contrast, a second perspective postulates that formalized structures further burden employees, thereby heightening aggressive reactions to abuse. Results from Study 1 support the mitigating effect of structure. Study 2 replicates and extends these findings by showing that role ambiguity is the underlying psychological mechanism through which formalization lessens employee deviant responses to abuse.
滥用监督对组织来说代价高昂,因为它会助长员工的越轨行为。在本文中,我们认为工作场所结构在决定受害者虐待和人际偏差之间关系的强度方面起着关键作用。然而,理论对这种影响提出了截然不同的观点。一种观点认为,形式化的结构为下属的工作行为提供了明确的方向和严格的指导,从而减轻了对滥用监督的异常反应。相反,第二种观点认为,形式化的结构会进一步加重员工的负担,从而加剧对虐待的攻击性反应。研究1的结果支持结构的缓解效果。研究2复制并扩展了这些发现,表明角色模糊是形式化减少员工对虐待的异常反应的潜在心理机制。
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引用次数: 6
Providing Context to the Engagement-Behavior Linkage: A Facet-Level Examination 为参与行为链接提供语境:一个Facet水平的检验
IF 2.2 4区 心理学 Q2 PSYCHOLOGY, APPLIED Pub Date : 2021-11-25 DOI: 10.1080/08959285.2021.1998062
S. Winton, Andrea Cornelius, Matthew J. Grawitch
ABSTRACT This two-study investigation utilized two popular engagement measures, the Utrecht Work Engagement Scale (UWES) and the Shirom-Melamed Vigor Measure (SMVM), to explore how facets of state-affective experience related to discrete behavioral outcomes by distinguishing proactive from contextual and in-role behavior. Two independent samples of working adults were used to test various structural models across Study 1 and Study 2, with Study 2 examining behaviors at different time lags (i.e., one-week and one-month). The findings indicated that aspects of engagement signifying a cognitive immersion in work may have unique associations with proactive behaviors such as taking charge. We concluded that these findings provide a deeper understanding of how facets of engagement relate to distinct performance outcomes, as well as how these relationships hold across time.
摘要这项两项研究的调查使用了两种流行的参与量表,乌得勒支工作参与量表(UWES)和Shirom-Melamed活力量表(SMVM),通过区分主动行为、情境行为和角色行为,探讨状态情感体验的各个方面如何与离散的行为结果相关。使用两个独立的在职成年人样本来测试研究1和研究2的各种结构模型,研究2检查了不同时间滞后(即一周和一个月)的行为。研究结果表明,表示对工作的认知沉浸的参与方面可能与主动行为(如负责)有着独特的联系。我们得出的结论是,这些发现提供了对参与的各个方面如何与不同的绩效结果相关的更深入的理解,以及这些关系如何随着时间的推移而保持。
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引用次数: 0
Can I Be Who I Am? Psychological Authenticity Climate And Employee Outcomes 我能成为我自己吗?心理真实性氛围与员工绩效
IF 2.2 4区 心理学 Q2 PSYCHOLOGY, APPLIED Pub Date : 2021-11-02 DOI: 10.1080/08959285.2021.1998060
Kathryn Ostermeier, Danielle Cooper, Miguel P Caldas
ABSTRACT We propose and test the construct of psychological authenticity climate, which we define as a psychological climate where employees perceive that their organization encourages and provides a safe environment for them to express their personal identities at work. Through a 4-study design spanning two countries (United States and Brazil), we establish relationships between psychological authenticity climate and organizationally relevant employee outcomes. In Study 1 and Study 2 we assess the measurement validity of our proposed measure. In Studies 3a and 3b (n = 282; n = 188), we assess the predictive validity of our construct and test our hypothesized model across two time points. Results indicate overall support for our model, with psychological authenticity climate affecting key outcomes like organizational citizenship behaviors (OCBs), job satisfaction, and job burnout through organizational identification (OID).
摘要:我们提出并测试了心理真实性氛围的构建,我们将其定义为一种心理氛围,员工认为他们的组织鼓励并为他们在工作中表达个人身份提供了一个安全的环境。通过一项跨越两个国家(美国和巴西)的4项研究设计,我们建立了心理真实性氛围和组织相关员工结果之间的关系。在研究1和研究2中,我们评估了我们提出的测量的有效性。在研究3a和3b(n=282;n=188)中,我们评估了我们构建的预测有效性,并在两个时间点上测试了我们假设的模型。结果表明,总体上支持我们的模型,心理真实性气候通过组织认同(OID)影响组织公民行为(OCBs)、工作满意度和工作倦怠等关键结果。
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引用次数: 3
期刊
Human Performance
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