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A Study of the Internationalization–Performance Relationship in Global Retailing: The Moderating Role of Brand Standardization and Cultural Diversity 全球零售业国际化与绩效关系研究:品牌标准化和文化多样性的调节作用
IF 5.8 2区 管理学 Q1 BUSINESS Pub Date : 2020-11-11 DOI: 10.1177/1069031X20976542
Pravin Nath, Ahmet H. Kirca, Saejoon Kim
While the internationalization–performance relationship has been extensively studied in the international business literature, it has only recently begun to be systematically and empirically explored in the retailing context, albeit with mixed findings. This study extends this emerging stream of research on retail internationalization by investigating the moderating role of brand standardization, or the extent to which retailers standardize their domestic store-as-a-brand across foreign markets, using longitudinal data from global retailers. The authors demonstrate that the internationalization–performance relationship is positive and curvilinear for retailers, and it is positively moderated by brand standardization. In particular, brand standardization offers benefits at low and high levels of internationalization, which suggests a learning curve with respect to global brand management as retailers internationalize. The study also finds that cultural diversity in retailers’ foreign markets acts as a boundary condition by weakening this moderating effect of brand standardization. This research contributes to firm internationalization, standardization–adaptation, and global brand management literature streams, with implications for global retailers.
虽然国际化与绩效的关系在国际商业文献中得到了广泛的研究,但直到最近才开始在零售背景下进行系统和实证的探索,尽管结果好坏参半。本研究利用来自全球零售商的纵向数据,通过调查品牌标准化的调节作用,或零售商在国外市场上将其国内商店作为品牌标准化的程度,扩展了这一新兴的零售国际化研究流。结果表明,国际化与零售商绩效之间存在正曲线关系,品牌标准化对国际化与零售商绩效之间存在正向调节作用。特别是,品牌标准化为低水平和高水平的国际化提供了好处,这表明随着零售商国际化,全球品牌管理方面的学习曲线。研究还发现,零售商国外市场的文化多样性作为边界条件,削弱了品牌标准化的调节作用。本研究有助于企业国际化、标准化适应、全球品牌管理的文献流,并对全球零售商有启示。
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引用次数: 6
A Country-of-Origin Perspective on Climate Change Actions: Evidence from France, Morocco, and the United States 气候变化行动的起源国视角:来自法国、摩洛哥和美国的证据
IF 5.8 2区 管理学 Q1 BUSINESS Pub Date : 2020-11-10 DOI: 10.1177/1069031X20963712
Marie Schill, Delphine Godefroit-Winkel, Mine Üçok Hughes
Country-of-origin (COO) research cites the influence of country-level actions on consumers’ attitudes but does not specify how such actions might influence the COO image, particularly in a climate change context. However, various countries adopt different climate change actions, with notable potential implications for products associated with the nations’ images; therefore, it is vital to understand the relationship between climate change actions and consumers’ attitudes toward their country. This study, which solicits responses from 1,389 consumers in France, Morocco, and the United States, investigates whether and how climate change actions influence each COO image and consumers’ attitudes toward it, which vary with consumers’ level of climate change concern. Such climate change actions also exert distinct effects that are moderated by the cultural context. Therefore, this study extends the COO literature to a climate change context and provides relevant implications for policy makers and marketing managers aiming to improve their COO image.
原产国(COO)研究引用了国家层面的行动对消费者态度的影响,但没有具体说明这些行动如何影响COO的形象,特别是在气候变化背景下。然而,各国采取了不同的气候变化行动,这对与国家形象相关的产品有显著的潜在影响;因此,了解气候变化行动与消费者对其国家的态度之间的关系至关重要。本研究征求了法国、摩洛哥和美国的1389名消费者的反馈,调查了气候变化行动是否以及如何影响每个首席运营官的形象和消费者对其的态度,这些态度随着消费者对气候变化的关注程度而变化。这种气候变化行动也会产生不同的影响,但受文化背景的制约。因此,本研究将首席运营官的文献扩展到气候变化背景下,并为旨在改善其首席运营官形象的政策制定者和营销经理提供相关启示。
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引用次数: 4
Studying Heterogeneity in the Subsistence Consumer Market: A Context-Sensitive Approach 生计消费市场异质性研究:一种情境敏感的方法
IF 5.8 2区 管理学 Q1 BUSINESS Pub Date : 2020-11-03 DOI: 10.1177/1069031X20974326
Sergej von Janda, G. Shainesh, Christina Hillebrand
This multimethod study develops a context-sensitive approach to subsistence consumer segmentation as advocated in the international market segmentation literature. Building on the theory of consumption values, the authors conduct multisited rapid ethnography research to collect primary data from urban subsistence consumers in South Africa and India who were presented with a simulated product choice situation. The authors convert the data into quantifiable segmentation variables for further analysis. This approach is particularly useful in subsistence consumer markets that are characterized by a dearth of quantifiable consumer data. The study reveals four distinct subsegments—Family-Oriented Workers, Low-Skilled Price-Sensitives, Young Performers, and Conscious Conservatives—that differ significantly in education level, number of children, age, consumption values, and purchase behavior. A detailed discussion of the context-sensitive segmentation approach applied in this study enables scholars and practitioners to deploy and adapt it to different environments and requirements.
这项多方法研究开发了一种对国际市场细分文献中所倡导的生存消费者细分的上下文敏感方法。在消费价值观理论的基础上,作者进行了多阶段的快速民族志研究,从南非和印度的城市自给消费者那里收集了原始数据,这些消费者面临着模拟的产品选择情况。作者将数据转换为可量化的细分变量,以进行进一步分析。这种方法在以缺乏可量化消费者数据为特征的自给型消费市场中尤其有用。这项研究揭示了四个不同的细分群体——家庭导向型工人、低技能价格敏感者、年轻表演者和有意识的保守主义者——在教育水平、子女数量、年龄、消费价值和购买行为方面存在显著差异。对本研究中应用的上下文敏感分割方法的详细讨论使学者和从业者能够将其部署并适应不同的环境和需求。
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引用次数: 6
Perceived Export Performance: A Contingent Measurement Approach 感知出口绩效:一种权变衡量方法
IF 5.8 2区 管理学 Q1 BUSINESS Pub Date : 2020-11-02 DOI: 10.1177/1069031X20973663
A. Sadeghi, Elizabeth L. Rose, T. Madsen
Despite considerable research on export performance, relatively little scholarly attention has been devoted to incorporating managers’ perspectives into operationalizing this concept. This study proposes a new approach for measuring small and medium-sized enterprises’ export performance in the presence of multiple, potentially conflicting, goals while accounting for different approaches to assessing export performance. Adopting a contingency approach, the authors develop two customized measures of perceived export performance: the individualized perceived export performance framework and the simplified model. They demonstrate the application of both measures with a sample of 78 exporting small and medium enterprises in New Zealand and compare the outcomes. The proposed frameworks are intended to measure export performance considering managers’ specific priorities and by incorporating manager- and firm-specific differences in the types and importance of goals, indicators, and benchmarks. This article extends the understanding of export performance by proposing a more nuanced and holistic measurement approach that is tailored to individual firms and reflects firm-specific idiosyncrasies.
尽管对出口绩效进行了大量研究,但学术界对将管理者的观点纳入这一概念的运作却相对较少。这项研究提出了一种新的方法来衡量中小型企业在存在多个潜在冲突目标的情况下的出口绩效,同时考虑到评估出口绩效的不同方法。采用权变方法,作者开发了两种定制的感知出口绩效指标:个性化感知出口绩效框架和简化模型。他们以新西兰78家出口中小型企业为样本,展示了这两项措施的应用情况,并对结果进行了比较。拟议的框架旨在衡量出口业绩,考虑到管理者的具体优先事项,并纳入管理者和公司在目标、指标和基准的类型和重要性方面的具体差异。本文通过提出一种更细致、更全面的衡量方法来扩展对出口绩效的理解,该方法针对个别企业并反映企业的特定特质。
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引用次数: 11
Perceived Brand Globalness/Localness: A Systematic Review of the Literature and Directions for Further Research 感知品牌的全球性/地方性:文献系统回顾及进一步研究方向
IF 5.8 2区 管理学 Q1 BUSINESS Pub Date : 2020-10-28 DOI: 10.1177/1069031X20973184
Hao Liu, K. Schoefer, F. Fastoso, Efstathia Tzemou
Extensive research has investigated how perceived brand globalness (PBG) and perceived brand localness (PBL) affect brand. In this systematic literature review, the authors organize and synthesize the literature on PBG and PBL by analyzing 95 articles published in the past 17 years. They identify similarities, inconsistencies, and omissions in the literature by investigating different conceptualizations of PBG and PBL, boundary conditions of PBG and PBL effects on brand preference, psychological mechanisms through which PBG and PBL affect brand preference, the theoretical foundations underlying PBG and PBL research, and methodological approaches used in the literature. The study outlines avenues for further research based on prior research and current global trends, such as hybridization/glocalization marketing strategies, antiglobalization trends, and digitalization.
广泛的研究已经调查了感知品牌全球性(PBG)和感知品牌本地性(PBL)如何影响品牌。在这篇系统的文献综述中,作者通过分析过去17年中发表的95篇文章,对PBG和PBL的文献进行了整理和综合。他们通过研究PBG和PBL的不同概念、PBG和PBL对品牌偏好影响的边界条件、PBG或PBL影响品牌偏好的心理机制、PBG及PBL研究的理论基础以及文献中使用的方法论方法,确定了文献中的相似性、不一致性和遗漏。该研究概述了基于先前研究和当前全球趋势的进一步研究途径,如杂交/全球化营销策略、逆全球化趋势和数字化。
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引用次数: 29
The Impact of Exploitation and Exploration on Export Sales Growth: The Moderating Role of Domestic and International Collaborations 开发勘探对出口销售增长的影响:国内和国际合作的调节作用
IF 5.8 2区 管理学 Q1 BUSINESS Pub Date : 2020-10-20 DOI: 10.1177/1069031X20963617
Carlos M. P. Sousa, R. Li, Xinming He
This study examines the short- and long-term implications of the impact of exploitation and exploration on export sales growth. It also explores the moderating role of external collaborations by differentiating between domestic collaborations and international collaborations. The authors tested their conceptual model with data from the U.K. Community Innovation Survey (2010–2016). Using different time lags for exploitation and exploration, the findings indicate that the impact varies over time. Specifically, they reveal that the effect of exploitation is negative in the long term but positive in the short term, while exploration has no significant effect in the short term but a positive influence on export sales growth in the long term. Similarly, the moderating effect of domestic and international collaborations has been found to vary over time. The authors conclude with a discussion of the theoretical and practical implications.
本研究探讨了开采和勘探对出口销售增长的短期和长期影响。它还通过区分国内合作和国际合作来探讨外部合作的调节作用。作者用英国社区创新调查(2010-2016)的数据测试了他们的概念模型。使用不同的开发和勘探滞后时间,研究结果表明,影响随时间而变化。具体来说,它们揭示了开采的长期影响是负面的,但短期是积极的,而勘探在短期内没有显著的影响,但对出口销售的长期增长有积极的影响。同样,国内和国际合作的调节作用也随着时间的推移而变化。作者最后讨论了理论和实践意义。
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引用次数: 24
Leveraging Interfirm Relationships in China: Western Relational Governance or Guanxi? Domestic Versus Foreign Firms 利用中国企业间关系:西方关系治理还是关系治理?国内公司与外国公司
IF 5.8 2区 管理学 Q1 BUSINESS Pub Date : 2020-10-20 DOI: 10.1177/1069031X20963672
Zhaofang Chu, F. Lai, Linlin Wang
With the growing importance of strategic alliances and supply chains as competitive units, academics and practitioners are interested in understanding the techniques used by firms to leverage interfirm relationships to gain a competitive advantage. Studies conducted in the Western context underline the role of relational governance (i.e., the modern Western way), whereas works in the Chinese context highlight the importance of guanxi (i.e., the traditional Chinese way). Today’s Chinese economy operates as a hybrid of the Western modern business model and traditional Chinese patterns with the coexistence of Western relational governance and guanxi. Therefore, this study addresses two issues: (1) whether these two types of governance interact as substitutes or complements in leveraging interfirm relationships and (2) whether and how foreign firms differ from their Chinese domestic counterparts in the use of these two types of governance to improve performance. Drawing on data collected from 132 third-party logistics providers in China, this study shows that Western relational governance and guanxi function as substitutes in improving performance. Moreover, while guanxi contributes to performance in a similar manner in Chinese domestic firms and foreign firms, Western relational governance is more effective for foreign firms than for Chinese domestic firms. Furthermore, the joint role (i.e., interaction effect) of Western relational governance and guanxi in improving performance also differs: these two forms of governance function as substitutes in foreign firms, whereas they have no significant interaction in Chinese domestic firms.
随着战略联盟和供应链作为竞争单位的重要性越来越大,学者和从业者有兴趣了解企业利用企业间关系获得竞争优势的技术。在西方背景下进行的研究强调了关系治理(即现代西方方式)的作用,而在中国背景下的研究则强调了关系(即传统中国方式)的重要性。今天的中国经济是西方现代商业模式和中国传统模式的混合体,西方关系治理和关系共存。因此,本研究解决了两个问题:(1)这两种类型的治理在利用公司间关系方面是否作为替代或补充相互作用;(2)外国公司在使用这两种治理来提高绩效方面是否以及如何与中国国内同行不同。根据从中国132家第三方物流供应商收集的数据,本研究表明,西方关系治理和关系在改善绩效方面起着替代作用。此外,尽管关系对中国本土企业和外国企业绩效的贡献方式相似,但西方关系治理对外国企业比中国本土企业更有效。此外,西方关系治理和关系在改善绩效方面的共同作用(即互动效应)也有所不同:这两种治理形式在外国企业中起着替代作用,而在中国国内企业中没有显著的互动。
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引用次数: 8
Expatriate Consumers’ Adaptations and Food Brand Choices: A Compensatory Control Perspective 外籍消费者适应与食品品牌选择:补偿控制视角
IF 5.8 2区 管理学 Q1 BUSINESS Pub Date : 2020-10-08 DOI: 10.1177/1069031X20961112
Dario Miocevic, Srdan Zdravkovic
The number of expatriates has been steadily growing during the last two decades. For these reasons, academia has exhibited a growing research interest in expatriates’ food consumption choices. Although interest is there, the extant literature is inconclusive about conditions under which expatriate consumers make trade-offs between host-country (local) and global food products and brands. The present study presents mechanisms that explain expatriate consumers’ compensatory coping behaviors and choices between local versus global food brands. By drawing on compensatory control theory and the person–environment fit framework, the authors test the influence of adaptation efforts and retail system properties on expatriate consumers’ food brand choices. Survey findings from 232 expatriates who currently live in five Middle Eastern countries reveal that a higher engagement in adaptation efforts (acculturation and general adjustment) leads to a dominant preference for local (vs. global) food brands. Moreover, this study illuminates the importance of retail system properties by showing that a host country’s retail system development positively moderates the relationship between adaptation efforts and local food brand choices, whereas retail similarity has a negative impact.
在过去的二十年里,移居国外的人数一直在稳步增长。由于这些原因,学术界对外籍人士的食品消费选择表现出越来越大的研究兴趣。尽管存在兴趣,但现有文献对外籍消费者在东道国(当地)和全球食品和品牌之间做出权衡的条件没有定论。本研究揭示了外籍消费者的代偿应对行为和在本土与国际食品品牌之间的选择机制。本文运用补偿控制理论和人-环境匹配框架,检验了适应努力和零售系统属性对外籍消费者食品品牌选择的影响。对目前居住在五个中东国家的232名外派人员的调查结果显示,对适应工作(文化适应和一般调整)的参与度较高,导致对当地(相对于全球)食品品牌的偏好占主导地位。此外,本研究通过表明东道国的零售系统发展正调节适应努力与当地食品品牌选择之间的关系,而零售相似性具有负向影响,阐明了零售系统属性的重要性。
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引用次数: 7
Revisiting Location in a Digital Age: How Can Lead Markets Accelerate the Internationalization of Mobile Apps? 在数字时代重新审视位置:领先市场如何加速移动应用程序的国际化?
IF 5.8 2区 管理学 Q1 BUSINESS Pub Date : 2020-09-17 DOI: 10.1177/1069031X20949457
Noman Shaheer, Sali Li, Richard L. Priem
Firms strategically expand to countries that offer important location advantages. Yet, for digital firms, which can instantly release their technologies worldwide, it is unclear whether a focus on specific locations can still provide strategic advantages. The authors argue that digital firms reap critical demand-side location advantages for the internationalization of their technologies by strategically interacting with users in lead markets that exhibit either high within-country demand heterogeneity or preference overlaps with several other countries. Simply penetrating a lead market is not enough, however, as both demand-side and supply-side factors influence the digital firm’s potential to take advantage of lead markets. On the demand side, a digital firm should avoid focusing on paying users or acquiring light users. On the supply side, the digital firm must deploy adequate technological and marketing capabilities to benefit from user interactions in lead markets. Thus, the authors link demand-side opportunities and supply-side firm capabilities to develop nuanced theory on how digital firms can spur international expansion. They find empirical support for their arguments by analyzing a large multicounty database of mobile apps in Apple’s App Store.
公司战略性地向具有重要区位优势的国家扩张。然而,对于可以立即在全球范围内发布技术的数字公司来说,目前尚不清楚专注于特定地点是否仍能提供战略优势。作者认为,数字公司通过与国内需求高度异质性或偏好与其他几个国家重叠的领先市场的用户进行战略互动,为其技术的国际化获得了关键的需求侧位置优势。然而,仅仅渗透潜在市场是不够的,因为需求方和供应方因素都会影响数字公司利用潜在市场的潜力。在需求方面,数字公司应避免专注于付费用户或获取轻度用户。在供应方面,数字公司必须部署足够的技术和营销能力,以从领先市场的用户互动中受益。因此,作者将需求方机会和供应方企业能力联系起来,发展出关于数字企业如何刺激国际扩张的微妙理论。他们通过分析苹果应用商店中一个庞大的多国家移动应用数据库,找到了对他们论点的实证支持。
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引用次数: 23
Financial Development and Country-Level Advertising Spending: The Moderating Role of Economic Development and National Culture 金融发展与国家级广告支出:经济发展和民族文化的调节作用
IF 5.8 2区 管理学 Q1 BUSINESS Pub Date : 2020-09-01 DOI: 10.1177/1069031x20936278
Berrak Bahadir, S. C. Bahadir
Firms invest in brand capital through advertising. Financial constraints hinder firms’ ability to fund their investment projects. Empirical studies in the finance literature suggest that firms’ access to external financial resources, labeled “financial development,” affects their investment behavior. The authors take the view of advertising spending as investment in brands and study the effect of financial development on advertising spending at the country level using a panel of 59 developing and developed countries during 1990–2016. The results suggest that financial development has a positive and significant effect on advertising spending, and this effect is stronger in countries with a low level of economic development. Furthermore, the authors investigate the role of national culture dimensions including uncertainty avoidance, long-term orientation, collectivism, masculinity, and power distance in the relationship between financial development and advertising. Overall, the results provide evidence that the impact of financial development on advertising spending depends on the national culture dimensions.
公司通过广告投资品牌资本。财政限制阻碍了企业为其投资项目提供资金的能力。金融文献中的实证研究表明,企业获得外部金融资源(称为“金融发展”)会影响其投资行为。作者将广告支出视为对品牌的投资,并利用1990-2016年期间59个发展中国家和发达国家的面板研究了金融发展对国家层面广告支出的影响。研究结果表明,金融发展对广告支出具有显著的正向影响,且这种影响在经济发展水平较低的国家更为强烈。此外,作者还研究了不确定性规避、长期导向、集体主义、男性气质和权力距离等民族文化维度在金融发展与广告关系中的作用。总体而言,研究结果表明,金融发展对广告支出的影响取决于国家文化维度。
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引用次数: 10
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Journal of International Marketing
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