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Rethinking job insecurity research: Challenging the homogeneous, linear, and negative effects of job insecurity 反思工作不稳定研究:挑战工作不稳定的同质性、线性和负面影响
IF 4.9 2区 心理学 Q1 PSYCHOLOGY, APPLIED Pub Date : 2024-04-21 DOI: 10.1111/apps.12534
Lixin Jiang

The rise of artificial intelligence is reshaping the future of work, making a discussion on job insecurity both timely and imperative. In this commentary, I critically examine several assumptions presented in Klug et al.'s lead article and propose alternative avenues to advance the field. First, I argue for a nuanced understanding of job insecurity by distinguishing between cognitive and affective dimensions, as well as between quantitative and qualitative aspects. By avoiding oversimplification, we can better capture the complex experiences of job insecurity. Second, I challenge the prevailing notion of job insecurity as solely a hindrance stressor with uniformly negative consequences. Instead, I emphasize its potentially motivating effects under certain conditions and advocate for exploring its curvilinear effects on outcomes. Third, I advocate for the adoption of competing theoretical frameworks to enrich our understanding of job insecurity's implications across multiple levels, especially focusing on outcomes at the team, unit, and organizational levels. Finally, I call for more intervention studies aimed at mitigating job insecurity at its sources and improving the well-being outcomes of job-insecure employees. To sum, I highlight the importance of challenging conventional assumptions and fostering innovative approaches in job insecurity research.

人工智能的崛起正在重塑未来的工作,因此讨论工作不安全感既及时又必要。在这篇评论中,我批判性地审视了 Klug 等人的主要文章中提出的几个假设,并提出了推进该领域发展的替代途径。首先,我主张通过区分认知和情感维度以及定量和定性方面,对工作不安全感进行细致入微的理解。通过避免过度简化,我们可以更好地捕捉工作不稳定的复杂体验。其次,我对工作不安全感仅仅是一种具有一致负面影响的阻碍性压力源的普遍观念提出了质疑。相反,我强调其在某些条件下的潜在激励作用,并主张探索其对结果的曲线影响。第三,我主张采用相互竞争的理论框架,以丰富我们对工作不安全感在多个层面的影响的理解,特别是关注团队、单位和组织层面的结果。最后,我呼吁开展更多干预研究,从源头上缓解工作不安全感,改善工作不安全感员工的福利结果。总之,我强调了在工作不安全感研究中挑战传统假设和促进创新方法的重要性。
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引用次数: 0
A lead article to go deeper and broader in job insecurity research: Understanding an individual perception in its social and political context 一篇将工作不稳定研究引向更深、更广的文章:在社会和政治背景下理解个人认知
IF 4.9 2区 心理学 Q1 PSYCHOLOGY, APPLIED Pub Date : 2024-04-17 DOI: 10.1111/apps.12535
Katharina Klug, Eva Selenko, Anahí Van Hootegem, Magnus Sverke, Hans De Witte

Job insecurity, that is, the perceived threat of job loss or of valued job features, is a well-documented stressor with negative consequences for employees. This lead article proposes to advance the field by going both deeper and broader in linking individual job insecurity experiences to their social context on the microlevel (individual characteristics), the mesolevel (the individual's immediate social context such as organizations) and the macrolevel (the wider context such as countries). Going deeper, we discuss theoretical and methodological approaches to investigate how job insecurity affects employees' experience of work but also their identity and life outside work—essentially, how people view themselves and their place in society. Going broader, we review evidence of macrolevel influences as predictors and moderators of job insecurity, as well as the effects of job insecurity on political attitudes and behaviour. Taken together, we discuss these two streams of research as top-down and bottom-up mechanisms in the interplay between individual job insecurity experiences and their socio-political context. We conclude with suggestions for future research and theory development to move the field forward. We hope to provide a fruitful point of departure to delve into the mechanisms between experiences of job insecurity and the broader social context.

工作不安全感,即失去工作或失去有价值的工作特征的感知威胁,是一种有据可查的压力源,会给员工带来负面影响。这篇主要文章建议从微观层面(个人特征)、中观层面(个人的直接社会环境,如组织)和宏观层面(更广泛的环境,如国家)将个人的工作不安全感体验与社会环境联系起来,从而更深入、更广泛地推动这一领域的发展。更深入地说,我们讨论了研究工作不稳定如何影响员工的工作体验以及他们的身份认同和工作之外的生活--即人们如何看待自己及其在社会中的地位--的理论和方法。在更广泛的层面上,我们回顾了宏观层面的影响因素作为工作不安全感的预测因素和调节因素的证据,以及工作不安全感对政治态度和行为的影响。综上所述,我们将这两项研究作为个人工作不安全感经历与其社会政治背景之间相互作用的自上而下和自下而上机制进行讨论。最后,我们对未来的研究和理论发展提出了建议,以推动这一领域的发展。我们希望为深入研究工作不安全感体验与更广泛的社会背景之间的机制提供一个富有成效的出发点。
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引用次数: 0
Their bad experiences make me think twice: Customer-to-colleague incivility, self-reflection, and improved service delivery 他们的不愉快经历让我三思:客户对同事的不文明行为、自我反省和改进服务质量
IF 4.9 2区 心理学 Q1 PSYCHOLOGY, APPLIED Pub Date : 2024-04-15 DOI: 10.1111/apps.12538
Wenyang Gao, Qingxiong (Derek) Weng, Anastasiia Popelnukha, Lincoln Jisuvei Sungu

Prior research has shown that customer incivility impacts targeted employees' performance. Yet, whether such experiences also influence bystander employees has been overlooked. In this work, we take a third-party perspective and suggest that observed customer-to-colleague incivility may have a positive impact on bystander employees' service performance. Drawing on social learning theory, we develop a model where we study the consequence of observed customer-to-colleague incivility on service performance through self-reflection. A two-week experience sampling study with data collected from 99 nurses revealed that, observed daily customer-to-colleague incivility was positively related to bystander employees' daily self-reflection, which in turn was positively associated with their daily service performance. Moreover, we identified performance-based self-esteem (i.e., the importance of performance to self-esteem) as a key boundary condition that explains for whom witnessing customer-to-colleague incivility is more likely to engender higher self-reflection. The theoretical and practical implications of these findings are discussed.

先前的研究表明,客户的不文明行为会影响目标员工的绩效。然而,这种经历是否也会影响旁观者员工却一直被忽视。在这项研究中,我们从第三方角度出发,认为观察到的顾客对同事的不礼貌行为可能会对旁观员工的服务绩效产生积极影响。借鉴社会学习理论,我们建立了一个模型,通过自我反思来研究观察到的顾客对同事的不礼貌行为对服务绩效的影响。通过对 99 名护士进行为期两周的经验取样研究发现,每天观察到的顾客对同事的不礼貌行为与旁观员工的日常自我反省呈正相关,而日常自我反省又与他们的日常服务绩效呈正相关。此外,我们还发现,基于工作表现的自尊(即工作表现对自尊的重要性)是一个关键的边界条件,它解释了目睹顾客对同事的不礼貌行为更有可能使哪些人产生更高的自我反省。本文讨论了这些发现的理论和实践意义。
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引用次数: 0
Contextual and personal resources in unemployed job search: An intra-individual perspective 失业者求职过程中的环境资源和个人资源:个人内部视角
IF 4.9 2区 心理学 Q1 PSYCHOLOGY, APPLIED Pub Date : 2024-04-15 DOI: 10.1111/apps.12540
Serge da Motta Veiga, Maike Debus, Annika Schmitz-Wilhelmy, Mirjam Ambühl, Katrin Hasler, Martin Kleinmann

Drawing from conservation of resources (COR) theory and the equifinality principle, we challenge the prominent “the-more-resources-the-better” understanding by examining both the additive and interactive effects of contextual (i.e., networking behaviors and social support) and personal (i.e., job search self-efficacy) resources on job seeking. Specifically, based on COR theory's resource gain corollary, we propose that higher levels of each resource are positively related to job search intensity and the number of interviews obtained (an additive effect). However, based on the equifinality principle that various resources can contribute to the same goal, we propose that each type of resource can compensate for low levels of the other (an interactive effect). In a four-wave study following 89 unemployed job seekers over 6 months, we find positive intra-individual relationships between networking behaviors and job search self-efficacy with job search intensity. We find that networking behaviors and job search self-efficacy are also positively related to the number of job interviews obtained and indirectly related through job search intensity for networking behaviors. In line with our predictions, high levels of either networking behaviors or job search self-efficacy compensate for low levels of the other resource when predicting job search intensity and the number of interviews obtained.

我们从资源保护(COR)理论和等价原则出发,通过研究环境资源(即网络行为和社会支持)和个人资源(即求职自我效能感)对求职的叠加效应和交互效应,挑战了 "资源越多越好 "的普遍认识。具体来说,根据 COR 理论的资源增益推论,我们提出每种资源的水平越高,求职强度和获得的面试次数就越多(叠加效应)。然而,基于各种资源可为同一目标做出贡献的等效性原则,我们提出,每种资源都可补偿另一种资源的低水平(互动效应)。在对 89 名失业求职者进行的为期 6 个月的四波研究中,我们发现网络行为和求职自我效能与求职强度之间存在正向的个体内部关系。我们发现,网络行为和求职自我效能感还与获得的工作面试次数呈正相关,并通过求职强度与网络行为间接相关。与我们的预测一致,在预测求职强度和面试次数时,高水平的网络行为或求职自我效能感可以弥补低水平的其他资源。
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引用次数: 0
Seeking the roots of entrepreneurship: Childhood and adolescence extraversion predict entrepreneurial intention in adults 寻找创业的根源:童年和青少年时期的外向性预测成人的创业意向
IF 4.9 2区 心理学 Q1 PSYCHOLOGY, APPLIED Pub Date : 2024-04-08 DOI: 10.1111/apps.12531
Annelot Wismans, Pauline Jansen, Roy Thurik, Peter Prinzie, Ingmar Franken

Entrepreneurial personality research has mostly used cross-sectional data, giving rise to the question of whether the results can be used to predict entrepreneurial outcomes. Using a unique longitudinal dataset, we investigate whether and from what age personality in childhood and adolescence predicts entrepreneurial intention in young adulthood. We cover a time span of 17 years by assessing personality at four different developmental phases (6–9, 9–12, 12–15, and 14–17 years of age) and one measurement of entrepreneurial intention in young adulthood (23–26 years of age). We employ a variable-oriented approach by studying the Big Five traits—imagination, conscientiousness, extraversion, benevolence, and emotional stability—individually and a person-oriented approach by studying the “entrepreneurial personality profile,” a configuration of these traits. Extraversion as measured at 9–12 years already predicts entrepreneurial intention in young adulthood. This relationship becomes stronger as the age at which extraversion is measured increases. Unlike earlier literature, we do not find clear prospective relationships regarding the other traits. Our study presents insights into the antecedents of entrepreneurial intention and highlights the importance of extraversion in childhood and adolescence. The difference between our results and those of previous cross-sectional research highlights the importance of using longitudinal data.

创业人格研究大多使用横截面数据,这就产生了一个问题:研究结果能否用来预测创业结果?我们利用一个独特的纵向数据集,研究童年和青少年时期的人格是否以及从哪个年龄段开始预测青年期的创业意向。我们对四个不同发展阶段(6-9 岁、9-12 岁、12-15 岁和 14-17 岁)的人格进行了评估,并对青年期(23-26 岁)的创业意向进行了一次测量,时间跨度长达 17 年。我们采用以变量为导向的方法,对五大特质--想象力、自觉性、外向性、仁慈性和情绪稳定性--进行单独研究,并采用以人为导向的方法,对这些特质的组合--"创业人格特征 "进行研究。9-12 岁时测出的外向性已经预示了青年期的创业意向。随着外向性测量年龄的增加,这种关系会变得更加紧密。与之前的文献不同,我们没有发现其他特质有明确的前瞻性关系。我们的研究揭示了创业意向的前因,并强调了外向性在童年和青少年时期的重要性。我们的研究结果与之前的横截面研究结果之间存在差异,这凸显了使用纵向数据的重要性。
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引用次数: 0
Disrupting the social and time vacuum: A systemic and lifespan perspective on job insecurity 打破社会和时间真空:从系统和生命周期角度看工作不稳定问题
IF 4.9 2区 心理学 Q1 PSYCHOLOGY, APPLIED Pub Date : 2024-04-04 DOI: 10.1111/apps.12536
Maike E. Debus, Dana Unger

In their lead article, Klug et al. conceptualize job insecurity as a multilevel construct whereby individuals are situated in mesolevel and macrolevel contexts. In our article, we advocate deepening the current conceptual model with two partially intertwined perspectives. First, we suggest adding a systemic perspective at the mesolevel that considers individuals' nestedness in family and relationship systems, thus looking into how individuals' job insecurity affects close others (i.e., [romantic] partners and family members) and how close others affect individuals' experience of and reactions to job insecurity. To illustrate our propositions, we draw on the crossover model and the systemic-transactional model of stress processes within romantic couples. Second, we suggest adding a lifespan perspective that considers biographic time as a facet of the individual level in addition to historical time on the macrolevel. In doing so, we draw on the notion of path dependence and processes related to social learning. We advocate for future research taking into account the various, intertwined levels on which job insecurity operates to fully understand job insecurity as well as its consequences and remedies.

在他们的主要文章中,Klug 等人将工作不安全感概念化为一种多层次的结构,即个人处于中层和宏观环境中。在我们的文章中,我们主张从两个部分相互交织的角度来深化当前的概念模型。首先,我们建议在中观层面增加一个系统视角,考虑个人在家庭和关系系统中的嵌套性,从而研究个人的工作不安全感如何影响亲密的人(即[恋爱]伴侣和家庭成员),以及亲密的人如何影响个人对工作不安全感的体验和反应。为了说明我们的命题,我们借鉴了浪漫情侣压力过程的交叉模型和系统-交易模型。其次,我们建议增加一个生命周期视角,除了宏观层面的历史时间外,还将生物时间视为个体层面的一个方面。为此,我们借鉴了路径依赖的概念以及与社会学习相关的过程。我们主张未来的研究应考虑到工作不稳定所涉及的各种相互交织的层面,以充分了解工作不稳定及其后果和补救措施。
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引用次数: 0
Seeing the forest for the trees: A response to commentaries on job insecurity conceptualizations, processes and social context 只见树木,不见森林:对有关工作不稳定的概念、过程和社会背景的评论的回应
IF 4.9 2区 心理学 Q1 PSYCHOLOGY, APPLIED Pub Date : 2024-04-04 DOI: 10.1111/apps.12537
Katharina Klug, Eva Selenko, Anahí Van Hootegem, Magnus Sverke, Hans De Witte

We are grateful for the two commentaries on our lead article on job insecurity, its psychological repercussions and broader social context, which provide important additions, as well as impetus to refine and clarify our arguments. In this rejoinder, we respond to the most important points raised by the commentators: we refine our conceptualization of job insecurity, challenge the idea of job insecurity as a motivator and discuss the role of employees' immediate social context at the meso-level, as well as theoretical explanations for the fundamental mechanisms of job insecurity. We conclude by emphasizing once more the political significance of job insecurity, as well as the need for evidence-based interventions to address its root causes.

我们非常感谢就我们关于工作不安全感、其心理影响和更广泛的社会背景的主要文章所发表的两篇评论,它们为我们提供了重要的补充,并推动我们完善和澄清我们的论点。在这篇回应文章中,我们对评论者提出的最重要观点做出了回应:我们完善了工作不安全感的概念,对将工作不安全感作为一种激励因素的观点提出了质疑,并在中观层面上讨论了员工的直接社会环境的作用,以及对工作不安全感基本机制的理论解释。最后,我们再次强调了工作无保障的政治意义,以及采取循证干预措施解决其根本原因的必要性。
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引用次数: 0
Abusive supervision differentiation and work outcomes: An integrative review and future research agenda 滥用监督的差异化和工作成果:综合评论与未来研究议程
IF 4.9 2区 心理学 Q1 PSYCHOLOGY, APPLIED Pub Date : 2024-04-02 DOI: 10.1111/apps.12532
Yongyi Liang, Ming Yan, Yuanyi Chen, Chunchun Miao

Although the volume of literature on abusive supervision differentiation has increased in recent years, it remains a loosely organized body of work, with various conceptualizations, measurements, and contradictory opinions that create considerable confusion for future research. In this paper, we systematically review the conceptualizations and measurements and differentiate two levels of abusive supervision differentiation: abusive supervision dispersion at the group level and relative abusive supervision at the individual-within-group level. We then review the theoretical approaches and empirical findings on the consequences of abusive supervision dispersion and relative abusive supervision. Through this holistic review, we identify several conceptual and measurement issues associated with abusive supervision differentiation and find contradictory findings regarding the effects of abusive supervision differentiation. Accordingly, we propose a future research agenda that highlights the areas where additional research is needed to further our understanding of this topic. By doing so, we contribute to a more nuanced understanding of the complexity of abusive supervision differentiation and to the theoretical development of this subject.

尽管近年来关于滥用监督分化的文献数量有所增加,但它仍然是一个组织松散的研究体系,概念、测量方法各异,观点相互矛盾,给未来的研究带来了相当大的困惑。在本文中,我们系统地回顾了这些概念和测量方法,并区分了两个层次的滥用性监督分化:群体层面的滥用性监督分散和群体内个体层面的相对滥用性监督。然后,我们回顾了有关滥用性监督分散和相对滥用性监督后果的理论方法和实证研究结果。通过这一整体回顾,我们发现了与滥用性监督分化相关的几个概念和测量问题,并发现了有关滥用性监督分化影响的相互矛盾的研究结果。因此,我们提出了一个未来研究议程,强调了需要进行更多研究的领域,以进一步加深我们对这一主题的理解。通过这样做,我们将有助于对滥用性监督分化的复杂性有更细致的了解,并促进这一课题的理论发展。
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引用次数: 0
On- and off-the-job embeddedness differentially shape stress-related reactions to job insecurity 工作中和工作外的嵌入性会对工作不稳定造成不同程度的压力反应
IF 4.9 2区 心理学 Q1 PSYCHOLOGY, APPLIED Pub Date : 2024-04-01 DOI: 10.1111/apps.12533
Caitlin M. Porter, Vesa Peltokorpi, David G. Allen

The prevalence of job insecurity is increasing due to technological, geopolitical, and environmental changes worldwide, leading to negative stress-related reactions and health outcomes for employees and productivity loss for organizations. Despite these consequences, few recommendations exist for how people can effectively cope with perceived job insecurity to mitigate stress-related reactions. Drawing from resource-based stress theories, we highlight job embeddedness, which captures contextual resources derived from on-the-job and off-the-job domains, as a key factor shaping employee's stress-related reactions to job insecurity. Data collected at three time points over 12 months from 483 employees in various organizations in Japan reveals that on-the-job embeddedness exacerbates the positive relationships of job insecurity with both emotional exhaustion and chronic insomnia, whereas off-the-job embeddedness mitigates these associations. This study contributes to the literature by identifying off-the-job embeddedness as a bundle of contextual resources that helps employees cope with perceived job insecurity and demonstrating the contrasting effects of the two dimensions of embeddedness in shaping health-related consequences of job insecurity.

由于全球范围内的技术、地缘政治和环境变化,工作不安全感的发生率越来越高,导致员工产生与压力相关的负面反应和健康后果,并给组织造成生产力损失。尽管存在这些后果,但对于人们如何有效应对感知到的工作不安全感以减轻压力相关反应,却鲜有建议。通过借鉴基于资源的压力理论,我们强调工作嵌入性是影响员工对工作不安全感的压力反应的一个关键因素,它捕捉了来自工作中和工作外领域的环境资源。在12个月内的三个时间点收集的来自日本不同组织的483名员工的数据显示,工作中的嵌入性加剧了工作不安全感与情绪衰竭和慢性失眠之间的正相关关系,而工作外的嵌入性则减轻了这些关联。本研究将非在职嵌入性确定为帮助员工应对感知到的工作不安全感的环境资源包,并展示了嵌入性的两个维度在形成工作不安全感的健康相关后果方面的对比效应,从而为相关文献做出了贡献。
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引用次数: 0
Who has the most to lose? How ICT demands undermine health-oriented leadership 谁的损失最大?信息和通信技术的需求如何削弱以健康为导向的领导力
IF 4.9 2区 心理学 Q1 PSYCHOLOGY, APPLIED Pub Date : 2024-03-17 DOI: 10.1111/apps.12530
Laura Klebe, Jörg Felfe, Annika Krick, Dorothee Tautz

Research shows positive effects of Health-oriented Leadership (HoL) on followers' health. However, irritation elicited by ICT hassles may reduce leaders' capacity to engage in staff care. This study examines whether ICT hassles are associated with staff care (i.e., health-promoting follower-directed leadership) via irritation and whether particularly those engaging in self-care suffer more or less from ICT demands. A moderated mediation model was tested at three measurement points (N = 582 leaders).

As expected, results show more irritation for leaders with more ICT hassles which is further associated with less staff care. Moreover, the positive relationship between ICT hassles and irritation was stronger for leaders displaying high self-care. In the same vein, the negative relationship between irritation and staff care was stronger for leaders engaging in self-care.

Findings provide the first evidence that ICT hassles are negatively related to staff care via leaders' irritation. Leaders who engage in self-care show less irritation and higher staff care but suffer more from ICT demands. To promote leaders' health and staff care in digital working contexts, organizations should provide reliable IT equipment and technical support. The study ties in with research on digital leadership and its antecedents and offers a new view on the interplay of demands and resources.

研究表明,健康导向型领导(HoL)对追随者的健康有积极影响。然而,信息和通信技术带来的麻烦可能会降低领导者参与员工关怀的能力。本研究探讨了信息和通信技术带来的麻烦是否通过刺激与员工关怀(即促进健康的追随者导向型领导)相关联,以及那些从事自我关怀的人是否更多或更少地受到信息和通信技术需求的影响。正如预期的那样,结果表明,信息和通信技术带来更多麻烦的领导者会更恼火,而这又与更少的员工关怀有关。此外,信息与传播技术带来的麻烦与烦躁之间的正相关关系在自我关心程度高的领导者身上表现得更为明显。研究结果首次证明了信息和通信技术的麻烦通过领导者的烦躁与员工关怀之间的负相关。研究结果首次证明,信息和通信技术带来的麻烦通过领导者的烦躁与员工关怀负相关。参与自我关怀的领导者烦躁程度较低,员工关怀程度较高,但信息和通信技术带来的麻烦较多。为了在数字化工作环境中促进领导者的健康和员工关怀,组织应提供可靠的信息技术设备和技术支持。这项研究与有关数字化领导力及其前因的研究相吻合,为需求与资源的相互作用提供了新的视角。
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引用次数: 0
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