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Supporting New Ways of Working for Social Workers Through High Performance Work Practices: Sustaining Professional Identity 通过高绩效工作实践支持社会工作者的新工作方式:维持职业身份
IF 6 2区 管理学 Q1 MANAGEMENT Pub Date : 2024-12-03 DOI: 10.1002/hrm.22271
Graeme Currie, Ila Bharatan, Sharanya Mahesh, Robin Miller

In our study, we examine implementation of strength-based practice (SBP) that invokes a new way of working for social workers in England. We note two antecedent conditions to support new ways of working. First, hybrid managers, who combine professional and organizational perspectives, act as a conduit for implementation of new ways of working through supporting implementation of high performance work practices (HPWPs). Second, the financial context faced by social care providers influences whether new ways of working, and HPWPs associated with this, aim to improve productivity, or enhance capability and commitment of social workers. We identify three HPWPs that support the new way of working because they align with professional identity of social workers. First, hybrid manager jobs were designed to afford opportunity for recruitment of appropriately able social workers to enact strategic influence over SBP implementation. Second, intervention to support peer-to-peer learning enhanced the ability of social workers to deliver SBP, and also motivated social workers toward SBP implementation because they retained professional autonomy in developing their practice. Third, performance management intervention was developmental rather than judgmental, designed to enhance ability of social workers to deliver SBP. Similar to the peer learning intervention, it remained within control of social workers, hence motivated them to engage with SBP.

在我们的研究中,我们研究了基于力量的实践(SBP)的实施,它为英国的社会工作者提供了一种新的工作方式。我们注意到支持新的工作方式的两个先决条件。首先,混合型管理者,他们结合了专业和组织的观点,通过支持高绩效工作实践(HPWPs)的实施,作为实施新工作方式的渠道。其次,社会服务提供者所面临的财务环境影响了新的工作方式,以及与之相关的HPWPs,是否旨在提高生产力,或增强社会工作者的能力和承诺。我们确定了三个支持新工作方式的hpwp,因为它们符合社会工作者的专业身份。首先,混合型经理职位的设计是为了提供招聘适当能力的社会工作者的机会,以制定对SBP实施的战略影响。第二,支持同伴学习的干预提高了社会工作者提供SBP的能力,也激励了社会工作者实施SBP,因为他们在发展实践中保留了专业自主权。第三,绩效管理干预是发展性的,而不是判断性的,旨在提高社会工作者提供SBP的能力。与同伴学习干预类似,它仍然在社会工作者的控制范围内,因此激励他们参与SBP。
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引用次数: 0
Fraught Expectations: A Fairness Heuristic Process Model of the Pros and Cons of CSR for Talent Acquisition 充满期望:人才获取企业社会责任利弊的公平启发式过程模型
IF 6 2区 管理学 Q1 MANAGEMENT Pub Date : 2024-12-02 DOI: 10.1002/hrm.22269
Adam A. Kay, Pavlos A. Vlachos, Konstantinos Tasoulis, Elaine Farndale

Corporate social responsibility (CSR) is purely an asset when it comes to talent acquisition: that is the dominant narrative among Human Resource Management (HRM) practitioners and scholars alike. Growing evidence, however, gives reason to question this assumption. Accordingly, in this conceptual paper, we develop a process model to articulate both the pros and cons of CSR for recruitment. Using fairness heuristic theory as a central organizing framework, we integrate three theoretical perspectives into the HRM and micro-CSR literatures. First, we leverage dual-processing attribution theory to propose that job seekers process information about CSR through both heuristic and deliberative processes, leading them to attribute employer CSR to substantive or symbolic motives. We explain how CSR attributions represent a fairness heuristic, meaning a proxy for how trustworthy job seekers appraise an employer to be. Second, invoking expectancy violation theory, we propose that the more job seekers attribute employer CSR to substantive (symbolic) motives, the higher (lower) their justice expectations will be, thereby increasing (decreasing) the consequences to employers for violating those expectations. Third, expanding scholarship on the dynamic nature of organizational fairness perceptions, we propose that job seekers update their attributions of employer CSR in a recursive cycle that can improve, but tends to degrade, as the recruitment process unfolds—particularly if they have high expectations to begin with. In so doing, we nudge the talent acquisition literature beyond static, fixed-in-time accounts to a more representative description of the dynamic and dual-sided role of CSR in recruitment over time.

当涉及到人才获取时,企业社会责任(CSR)纯粹是一种资产:这是人力资源管理(HRM)从业者和学者们的主流说法。然而,越来越多的证据让我们有理由质疑这一假设。因此,在这篇概念性论文中,我们开发了一个过程模型来阐明企业社会责任对招聘的利弊。我们以公平启发式理论为中心组织框架,将三个理论视角整合到人力资源管理和微观企业社会责任的文献中。首先,我们利用双加工归因理论提出,求职者通过启发式和深思性两个过程加工企业社会责任信息,导致他们将雇主的企业社会责任归因于实质性动机或象征性动机。我们解释了企业社会责任归因如何代表公平启发式,这意味着求职者评估雇主的可信度的代理。其次,引用期望违背理论,我们提出求职者将雇主社会责任归因于实质性(象征性)动机越多,他们的正义期望就会越高(越低),从而增加(减少)雇主违反这些期望的后果。第三,扩大关于组织公平感知动态本质的学术研究,我们提出求职者在一个递归循环中更新他们对雇主企业社会责任的归因,随着招聘过程的展开,这种循环可以改善,但往往会降低——特别是如果他们一开始就有很高的期望。通过这样做,我们将人才获取文献从静态的、固定时间的描述推向更具代表性的描述,即随着时间的推移,企业社会责任在招聘中的动态和双面作用。
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引用次数: 0
Predicting and Explaining Assessment Center Judgments: A Cross-Validated Behavioral Approach to Performance Judgments in Interpersonal Assessment Center Exercises 预测和解释评估中心判断:人际评估中心练习中绩效判断的交叉验证行为方法
IF 6 2区 管理学 Q1 MANAGEMENT Pub Date : 2024-11-27 DOI: 10.1002/hrm.22252
Eric Grunenberg, Clemens Stachl, Simon M. Breil, Philipp Schäpers, Mitja D. Back

Although Assessment Center (AC) role-play assessments have received ample attention in past research, their reliance on actual behavioral information is still unclear. Uncovering the behavioral basis of AC role-play assessments is, however, a prerequisite for the optimization of existing and the development of novel automated AC procedures. This work provides a first data-driven benchmark for the behavioral prediction and explanation of AC performance judgments. We used machine learning models trained on behavioral cues (C = 36) to predict performance judgments in three interpersonal AC exercises from a real-life high-stakes AC (selection of medical students, N = 199). Three main findings emerged: First, behavioral prediction models showed substantial predictive performance and outperformed prediction models representing potential judgment biases. Comparisons with in-sample results revealed overfitting of traditional approaches, highlighting the importance of out-of-sample evaluations. Second, we demonstrate that linear combinations of behavioral cues can be strong predictors of assessors' judgments. Third, we identified consistent exercise-specific patterns of individual cues and cross-exercise consistent behavioral patterns of behavioral dimensions and interpersonal strategies that were especially predictive of the assessors' judgments. We discuss implications for future research and practice.

尽管评估中心(AC)角色扮演评估在过去的研究中得到了充分的关注,但其对实际行为信息的依赖程度尚不清楚。然而,揭示交流角色扮演评估的行为基础是优化现有和开发新的自动化交流程序的先决条件。这项工作为AC性能判断的行为预测和解释提供了第一个数据驱动的基准。我们使用行为线索(C = 36)训练的机器学习模型来预测来自现实生活中高风险交流(选择医学生,N = 199)的三个人际交流练习中的表现判断。主要有三个发现:首先,行为预测模型表现出实质性的预测性能,并且优于代表潜在判断偏差的预测模型。与样本内结果的比较揭示了传统方法的过拟合,突出了样本外评估的重要性。其次,我们证明了行为线索的线性组合可以强有力地预测评估者的判断。第三,我们发现个体线索的一致的运动特定模式和行为维度和人际策略的跨运动一致的行为模式对评估者的判断具有特别的预测性。我们讨论了对未来研究和实践的影响。
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引用次数: 0
Strategic Human Resource Management in the Era of Algorithmic Technologies: Key Insights and Future Research Agenda 算法技术时代的战略人力资源管理:关键见解和未来研究议程
IF 6 2区 管理学 Q1 MANAGEMENT Pub Date : 2024-11-27 DOI: 10.1002/hrm.22268
Sunghoon Kim, Violetta Khoreva, Vlad Vaiman

This article presents a contemporary review of human resource management (HRM) research on algorithmic technologies, including artificial intelligence, machine learning, and natural language processing. By connecting these recent advancements to the long-standing scholarly tradition of HRM-technology relations, this review examines current knowledge on how algorithmic technologies are reshaping three key areas: (1) work structures and design, (2) HR delivery activities, and (3) the management of technology workers. Using a threefold conceptualization of technology—the tool view, proxy view, and ensemble view—this review explores how organizations employ algorithmic systems to enhance productivity, how the human agency interacts with and resists these technologies, and how broader social, cultural, and institutional contexts shape the use of algorithms in HRM. Additionally, this article offers suggestions for future research, highlighting the unique opportunities algorithmic technologies provide to HR scholars for making enduring contributions to the broader conversations on HRM and technology.

本文介绍了人力资源管理(HRM)算法技术研究的当代回顾,包括人工智能、机器学习和自然语言处理。通过将这些最新进展与人力资源与技术关系的长期学术传统联系起来,本文审查了算法技术如何重塑三个关键领域的当前知识:(1)工作结构和设计,(2)人力资源交付活动,以及(3)技术工人的管理。使用技术的三重概念化——工具视图、代理视图和集成视图——本文探讨了组织如何使用算法系统来提高生产力,人类代理如何与这些技术相互作用并抵制这些技术,以及更广泛的社会、文化和制度背景如何塑造了人力资源管理中算法的使用。此外,本文还为未来的研究提出了建议,强调算法技术为人力资源学者提供了独特的机会,为人力资源管理和技术的更广泛对话做出持久的贡献。
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引用次数: 0
Thriving for Nothing? The Hidden Costs of Thriving for Employees With Attention Deficit Hyperactivity Disorder and Their Employers 碌碌无为?患有注意力缺陷多动障碍的员工及其雇主的隐性成本
IF 6 2区 管理学 Q1 MANAGEMENT Pub Date : 2024-11-25 DOI: 10.1002/hrm.22266
Thomas Blondel, Kerstin Alfes, Daniela Lup

Research has shown that thriving at work leads to positive outcomes for both organizations and employees. A critical element of thriving is self-regulation, which enables employees to effectively manage their emotions and behaviors in alignment with their long-term goals. However, there is a limited understanding of how employees experience thriving when self-regulation is impaired. In this article, we integrate thriving theory and one of its central elements, self-regulation, with research on attention deficit hyperactivity disorder (ADHD) which has shown that the condition is associated with reduced and sometimes severely impaired self-regulation. Empirically, we explore how employees with ADHD experience thriving at work using a qualitative study of working individuals. In contrast to previous findings, our study uncovers a dark side of thriving for employees with ADHD, with negative consequences for their wellbeing and growth opportunities, and ultimately an increased likelihood of voluntary quitting. In our analysis, we explain why, despite an initial positive boost in productivity, thriving ends up being a harmful process for employees with ADHD. We argue that low self-regulation, together with low self-esteem and fear of failure, drive them to work excessively and neglect caring for themselves and their families. We develop recommendations for employees with ADHD and their companies to stop this negative downward spiral.

研究表明,在工作中表现出色会给公司和员工带来积极的结果。成功的一个关键因素是自我调节,它使员工能够有效地管理自己的情绪和行为,与他们的长期目标保持一致。然而,人们对员工在自我监管受损时如何体验繁荣的理解有限。在这篇文章中,我们将蓬勃发展理论及其核心要素之一——自我调节,与对注意缺陷多动障碍(ADHD)的研究相结合,该研究表明,这种疾病与自我调节能力降低,有时甚至严重受损有关。从经验上讲,我们通过对工作个体的定性研究来探索患有多动症的员工是如何在工作中茁壮成长的。与之前的研究结果相反,我们的研究揭示了患有多动症的员工茁壮成长的阴暗面,对他们的健康和成长机会产生负面影响,最终增加了自愿辞职的可能性。在我们的分析中,我们解释了为什么尽管最初对生产力有积极的促进作用,但对患有多动症的员工来说,蓬勃发展最终是一个有害的过程。我们认为,低自我调节能力,加上低自尊和对失败的恐惧,驱使他们过度工作,忽视了对自己和家人的照顾。我们为患有多动症的员工和他们的公司提出建议,以阻止这种消极的恶性循环。
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引用次数: 0
I'm Not Feeling It: The Role of Affective Diversity in Risk Management and Team Performance 我感觉不到:情感多样性在风险管理和团队绩效中的作用
IF 6 2区 管理学 Q1 MANAGEMENT Pub Date : 2024-11-19 DOI: 10.1002/hrm.22265
Rebecca L. Mitchell, Nikhil Awasty, Rachel S. Hahn, Daniel J. Griffin, John R. Hollenbeck

Team performance is contingent on nuanced approaches to risk management—demanding both risky and cautious strategic orientations. However, research surrounding how teams navigate this balance is limited. We argue that both positive and negative affective diversity can aid team performance, through affective diversity's impact on the team's risky and cautious behaviors. Furthermore, we argue that team trait regulatory focus strengthens these relationships. Using a controlled laboratory setting with 58 teams in a complex, uncertain team task that requires both risky and cautious strategies for successful performance, results indicate that positive affective diversity relates to team performance through promoting risky behavior, while negative affective diversity relates to team performance through promoting cautious behavior. Teams high in trait prevention-focus are more attuned to the information signals in teams with negative affective diversity, but we did not find that promotion focus impacted outcomes of positive affective diversity.

团队绩效取决于风险管理的细致入微的方法,这需要有风险和谨慎的战略方向。然而,关于团队如何实现这种平衡的研究是有限的。我们认为,积极和消极的情感多样性都可以通过影响团队的风险和谨慎行为来促进团队绩效。此外,我们认为团队特质监管焦点加强了这些关系。研究结果表明,积极情感多样性通过促进冒险行为影响团队绩效,而消极情感多样性通过促进谨慎行为影响团队绩效。研究结果表明,积极情感多样性通过促进冒险行为影响团队绩效。高预防关注特质的团队对负性情感多样性团队的信息信号更加适应,但我们没有发现促进关注对积极情感多样性结果的影响。
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引用次数: 0
Gender Differences in Job Requirements: Change Within Careers and Across Cohorts 工作要求的性别差异:职业内部和群体之间的变化
IF 6 2区 管理学 Q1 MANAGEMENT Pub Date : 2024-11-18 DOI: 10.1002/hrm.22256
Shoshana Schwartz, Peter Cappelli, Yang Yang

We examine differences in jobs held by men and women based on a measure not used before, the standard human resources measures of “knowledge, skills, and abilities” generated by job analyses. While there is an abundance of evidence on gender disparities in pay, we know much less in detail about differences in the work men and women perform and especially how these differences have changed over time. We use nationally representative data for two cohorts of college graduates, one entering the post-college workforce in 1994 and another in 2009, and we follow them for the first 10 years of their careers. We find that women generally held jobs with lower requirements relative to men. The gender gap in job requirements grew over the course of individuals' careers for the first cohort (1994–2003) but declined sharply for the second (2009–2018). We also find that among the second cohort, women received a wage premium for social skills that was greater than what men received.

我们根据一种以前从未使用过的衡量标准来检验男性和女性在工作上的差异,即由工作分析产生的“知识、技能和能力”的标准人力资源衡量标准。虽然有大量证据表明男女在薪酬方面存在差异,但我们对男女工作差异的细节知之甚少,尤其是这些差异是如何随时间变化的。我们使用了两组具有全国代表性的大学毕业生数据,其中一组在1994年进入大学毕业后的劳动力市场,另一组在2009年进入劳动力市场,我们跟踪了他们职业生涯的前10年。我们发现,与男性相比,女性从事的工作通常要求较低。在第一批(1994-2003年)毕业生的职业生涯中,工作要求方面的性别差距有所扩大,但在第二批(2009-2018年)毕业生的职业生涯中,性别差距急剧缩小。我们还发现,在第二组人群中,女性因社交技能而获得的工资溢价高于男性。
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引用次数: 0
“Who am I?” Exploring Temporary workers' Integration in Multi-Employment-Type Organizations From the Identity Threat Perspective “我是谁?”身份威胁视角下临时工在多就业型组织中的融合研究
IF 6 2区 管理学 Q1 MANAGEMENT Pub Date : 2024-11-12 DOI: 10.1002/hrm.22264
Wenzhu Lu, Shanshi Liu, Chao Ma, Jialiang Pei

This study aims to advance current understanding concerning situational cues that trigger identity threat at the workplace among temporary workers and associated effects on their integration outcomes in the flexible employment scenario. We used the social identity threat theory to empirically investigate the impact of the extent to which regular employees' job conditions are superior to those of temporary workers on these workers' outcomes, through the identity threat. In addition, we examined the moderating role of organizations' social integration practices. We conducted two empirical studies involving technical temporary workers in Chinese companies, in which we used polynomial regression analyses and response surface modeling. In Study 1, using a two-wave time-lagged design, we analyzed data from 480 temporary workers, and in Study 2, using a three-wave time-lagged multi-source dyadic design, we analyzed matching data from 371 temporary workers and 64 supervisors. Our findings indicate that the extent to which regular employees' job conditions surpass those of temporary workers is positively associated with identity threat among the latter, increasing their turnover intention and undermining their job performance. Moreover, temporary workers' perceptions of their organizations' social integration practices weaken the effects of the extent to which regular employees' job conditions surpass those of temporary workers. Thus, this study contributes to related literature on social identity threat and temporary workers, and to practice, by offering offers insightful implications for managers to effectively manage this threat.

本研究旨在进一步了解在灵活就业情境下临时工在工作场所引发身份威胁的情境线索及其对其融合结果的影响。我们运用社会认同威胁理论,通过认同威胁实证研究了正规员工的工作条件优于临时工的程度对这些工人的结果的影响。此外,我们还考察了组织社会整合实践的调节作用。本文采用多项式回归分析和响应面模型对中国企业临时技术工人进行了两项实证研究。在研究1中,我们使用两波时间滞后设计分析了480名临时工的数据,在研究2中,我们使用三波时间滞后多源二元设计分析了来自371名临时工和64名主管的匹配数据。我们的研究结果表明,正式员工的工作条件超过临时工的程度与临时工的身份威胁呈正相关,增加了他们的离职倾向,破坏了他们的工作绩效。此外,临时工对组织社会整合实践的看法削弱了正式员工工作条件优于临时工的程度的影响。因此,本研究对社会认同威胁与临时工的相关文献做出了贡献,并为管理者有效管理这一威胁提供了有见地的启示。
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引用次数: 0
It Matters How You Got There and Who Else Is Doing It: Examining the Effects of Two Social-Contextual Characteristics of Working From Home 重要的是你如何到达那里,还有谁在做:检查在家工作的两个社会背景特征的影响
IF 6 2区 管理学 Q1 MANAGEMENT Pub Date : 2024-11-04 DOI: 10.1002/hrm.22262
Kristie L. McAlpine, Bradford S. Bell, Emmanuelle Léon

Drawing on self-determination theory, this study advances our understanding of employees' experiences working from home (WFH). Specifically, we examine the effects of two social-contextual characteristics of WFH arrangements: whether employees voluntarily initiate their arrangement (WFH initiation) and the proportion of WFH employees in a unit (WFH density). We conducted multilevel analyses on a multisource dataset drawn from organizational HR records and two surveys of 2115 WFH employees in a Fortune 500 organization. Employees who voluntarily initiated WFH, rather than at their employer's direction, experienced higher job autonomy and lower isolation. WFH employees in units with a lower proportion of other WFH employees experienced higher job autonomy. WFH initiation and WFH density also had effects on several distal employee outcomes, including job satisfaction, organizational knowledge, and turnover intentions, through their effects on job autonomy and isolation. Our findings provide valuable insight into the experiences of WFH employees and call attention to two important, yet understudied, factors that shape these experiences.

利用自我决定理论,本研究促进了我们对员工在家工作体验(WFH)的理解。具体来说,我们考察了两个社会情境特征对WFH安排的影响:员工是否自愿发起他们的安排(WFH发起)和WFH员工在单位中的比例(WFH密度)。我们对来自组织人力资源记录的多源数据集进行了多层次分析,并对一家财富500强组织的2115名WFH员工进行了两次调查。主动发起WFH的员工,而不是在雇主的指示下,有更高的工作自主权和更低的孤立感。在其他员工比例较低的单位中,员工的工作自主性较高。WFH发起和WFH密度还通过对工作自主性和孤立性的影响,对工作满意度、组织知识和离职意向等远端员工结果产生影响。我们的研究结果为WFH员工的经历提供了有价值的见解,并引起了人们对影响这些经历的两个重要但尚未得到充分研究的因素的关注。
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引用次数: 0
Work-Related Intimate Partner Violence (WIPV): A Systematic Review and Feminist Conceptual Analysis 与工作有关的亲密伴侣暴力 (WIPV):系统回顾与女权主义概念分析
IF 6 2区 管理学 Q1 MANAGEMENT Pub Date : 2024-11-03 DOI: 10.1002/hrm.22257
Laura Kauzlarich, Michelle Greenwood

Intimate partner violence (IPV) is a long-standing and egregious social issue that inherently impacts and is impacted by work and workplaces. Work-related intimate partner violence (WIPV) is a pattern of IPV that both directly and indirectly undermines victim-survivors' employment, work, and careers, yet scant attention has been paid in management studies to workplace responses and responsibilities regarding this form of violence. Hence, we conduct a systematic review and conceptual analysis of 111 WIPV-focused papers utilizing three well-established feminist lenses to ascertain and conceptualize what we know and do not know about the WIPV domain and, more importantly, to outline an agenda for what we should know from a gendered perspective about WIPV. We develop a gender-sensitive, multilevel framework with which we investigate and challenge the WIPV research agenda from individual, interactionist, and structural viewpoints, including the interaction between these perspectives. A key purpose of this paper is to extend debate about WIPV beyond the current focus of human resource management (HRM) research and practice on micro-level employment issues to include meso-level organizational and macro-level societal issues. A second and connected purpose is to draw attention to the need to address big societal challenges related to workplaces and to highlight the pivotal role of HRM in fostering ethical and socially sustainable workplaces. Thus, we advance the vital debate about WIPV, provide a template for how gender can be conceptualized in HRM and workplace research, and challenge the boundaries for organizational involvement in areas traditionally deemed as private or societal.

亲密伴侣暴力(IPV)是一个长期存在的严重社会问题,它固有地影响工作和工作场所,并受其影响。与工作相关的亲密伴侣暴力(WIPV)是IPV的一种模式,它直接或间接地破坏了受害者-幸存者的就业、工作和职业生涯,但在管理研究中,对工作场所对这种形式的暴力的反应和责任的关注很少。因此,我们对111篇以WIPV为重点的论文进行了系统的回顾和概念分析,利用三种公认的女权主义视角来确定和概念化我们对WIPV领域的了解和不了解,更重要的是,从性别视角来概述我们应该了解的WIPV议程。我们开发了一个对性别敏感的多层次框架,通过该框架,我们从个人、互动主义和结构观点(包括这些观点之间的相互作用)调查和挑战WIPV研究议程。本文的一个关键目的是将关于WIPV的争论扩展到当前人力资源管理(HRM)研究和实践对微观就业问题的关注之外,以包括中观组织和宏观社会问题。第二个和相关的目的是提请注意解决与工作场所相关的重大社会挑战的需要,并强调人力资源管理在培养道德和社会可持续的工作场所中的关键作用。因此,我们推进了关于WIPV的重要辩论,为如何在人力资源管理和工作场所研究中概念化性别提供了一个模板,并挑战了组织参与传统上被视为私人或社会领域的界限。
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引用次数: 0
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Human Resource Management
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