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Strategic human resource management in the context of environmental crises: A COVID-19 test 环境危机背景下的战略人力资源管理:COVID - 19测试
IF 6.6 2区 管理学 Q1 MANAGEMENT Pub Date : 2023-01-23 DOI: 10.1002/hrm.22162
Dana B. Minbaeva, Steen E. Navrbjerg

This article explores the gaps in strategic human resource management (SHRM) research exposed by the COVID-19 pandemic in order to guide future SHRM research in the context of environmental crises. Using evidence from Danish companies and public organizations collected using a mixed-methods sequential design, we discuss whether existing SHRM frameworks can adequately frame and deliver the academic knowledge needed to address the novel challenges posed by the pandemic. We formulate guidelines for future research that will shape discussions of the role of SHRM in building organizational resilience in the face of environmental crises.

本文旨在探讨新冠疫情暴露出的战略人力资源管理研究的空白,以指导未来在环境危机背景下的战略人力资源管理研究。通过使用混合方法顺序设计从丹麦公司和公共组织收集的证据,我们讨论了现有的人力资源管理框架是否能够充分构建和提供应对大流行带来的新挑战所需的学术知识。我们为未来的研究制定了指导方针,这些指导方针将影响人力资源管理在面对环境危机时建立组织弹性方面的作用的讨论。©2023作者。人力资源管理,Wiley期刊有限责任公司出版。
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引用次数: 3
Effective communication for relational coordination in remote work: How job characteristics and HR practices shape user–technology interactions 远程工作中关系协调的有效沟通:工作特征和人力资源实践如何塑造用户-技术互动
IF 6.6 2区 管理学 Q1 MANAGEMENT Pub Date : 2023-01-20 DOI: 10.1002/hrm.22161
Christina Fuchs, Astrid Reichel

The theory of relational coordination holds that frequent, timely, accurate, and problem-solving communication positively interacts with relationships of mutual respect, shared goals, and shared knowledge to support effective work coordination. With increasing numbers of employees working remotely, Advanced Communication Technologies (ACTs) are crucial for enabling the communication necessary for relational coordination. To investigate how organizations can maintain effective communication between employees in remote work settings, we conducted 47 interviews across multiple organizations. We find that users enact different affordances, that is, action possibilities, of the same material features of an ACT. Enacting these affordances supports frequent, timely, accurate, and problem-solving communication when working remotely. Which affordances users enact varies systematically with job characteristics. Specifically, users whose jobs have high levels of task variety, autonomy, creative problem solving, and interdependence across teams enact more of the affordances that enable effective communication. Comprehensive ACTs that integrate all communication features into one technology and rules requesting the company-wide exclusive interaction with this ACT strengthen the relationship between users' job characteristics and affordance enactment. Our findings show that it is important to involve HRM from the outset so that, in close cooperation with IT, a system can be found that—supported by suitable sets of rules—enables effective communication.

关系协调理论认为,频繁、及时、准确和解决问题的沟通与相互尊重、共享目标和共享知识的关系积极互动,以支持有效的工作协调。随着越来越多的员工远程工作,先进通信技术(ACT)对于实现关系协调所需的通信至关重要。为了调查组织如何在远程工作环境中保持员工之间的有效沟通,我们在多个组织中进行了47次采访。我们发现,用户对ACT的相同材料特征产生了不同的可供性,即行动可能性。制定这些启示有助于在远程工作时进行频繁、及时、准确和解决问题的沟通。用户制定的可供性随着工作特点的不同而有系统地变化。具体来说,工作具有高度任务多样性、自主性、创造性问题解决能力和团队间相互依赖性的用户会制定更多的可供性,从而实现有效沟通。将所有通信功能集成到一项技术和规则中的综合ACT,要求与该ACT进行全公司的独家互动,从而加强了用户的工作特征与可供性制定之间的关系。我们的研究结果表明,从一开始就让人力资源管理参与进来很重要,这样,在与it部门的密切合作下,就可以找到一个由适当的规则支持的系统,从而实现有效的沟通。
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引用次数: 2
Effective communication for relational coordination in remote work: How job characteristics and HR practices shape user–technology interactions 远程工作中关系协调的有效沟通:工作特征和人力资源实践如何塑造用户-技术交互
IF 6.6 2区 管理学 Q1 MANAGEMENT Pub Date : 2023-01-20 DOI: 10.1002/hrm.22161
Christina Fuchs, A. Reichel
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引用次数: 1
Looking up and fitting in: Team leaders' and members' behaviors and attitudes toward the environment in an MNC 正视和融入:跨国公司团队领导者和成员对环境的行为和态度
IF 6.6 2区 管理学 Q1 MANAGEMENT Pub Date : 2023-01-18 DOI: 10.1002/hrm.22163
Paul Baldassari, Sophie Eberhard, Yuan Jiang, Michael Muller-Camen, Lisa Obereder, Michael Schiffinger, Raik Thiele

As an emerging topic in human resource management (HRM) research, organizational citizenship behavior for the environment (OCBE) and workgroup green advocacy (WGGA) have been studied as a proxy of the environmental performance of organizations as well as a potential way for companies to assess the impact of their environmental strategies and initiatives. Viewing OCBE and WGGA as green-focused knowledge, skills, abilities, and other characteristics and building on leader-member exchange theory, we examined the effects of leaders' OCBE and WGGA, person-supervisor fit (PSF), and person-group fit (PGF) as well as their potential interactions on members' OCBE and WGGA. To minimize the potential impact of different company strategies, the study was conducted in one MNC using a sample of 269 members from 64 teams. The results revealed that PSF and especially PGF were associated with members' OCBE and WGGA, but leaders' OCBE was a stronger predictor of members' OCBE and WGGA than leaders' WGGA. Contrary to our prediction, no moderating effect of PSF or PGF was found for the associations between leaders' and members' WGGA and OCBE. Together, these findings shed light on the differential trickle-down effects of leaders' perceptions and behaviors in the context of environmental management. As for the implications for HRM practitioners, our findings suggest companies may focus on leaders' OCBE and WGGA as well as on PSF and PGF independently as the means to shaping team members' OCBE and WGGA to support environmental strategies.

作为人力资源管理(HRM)研究中的一个新兴课题,组织环境公民行为(OCBE)和工作组绿色倡导(WGGA)作为组织环境绩效的代表以及公司评估其环境战略和举措影响的潜在方式进行了研究。基于领导-成员交换理论,我们将组织的外部性和WGGA视为以绿色为中心的知识、技能、能力等特征,考察了领导者的外部性和WGGA、个人-主管契合度(PSF)和个人-团队契合度(PGF)及其相互作用对组织成员外部性和WGGA的影响。为了尽量减少不同公司战略的潜在影响,这项研究是在一家跨国公司进行的,样本来自64个团队的269名成员。结果表明,PSF,尤其是PGF与成员的OCBE和WGGA相关,但领导者的OCBE比领导者的WGGA更能预测成员的OCBE和WGGA。与我们的预测相反,我们没有发现PSF或PGF对领导和成员的WGGA和OCBE之间的关联有调节作用。总之,这些发现揭示了领导者在环境管理背景下的感知和行为的不同涓滴效应。至于对人力资源管理从业者的影响,我们的研究结果表明,公司可能会单独关注领导者的OCBE和WGGA,以及PSF和PGF,作为塑造团队成员的OCBE和WGGA以支持环境战略的手段。
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引用次数: 1
High performance work systems and employee mental health: The roles of psychological empowerment, work role overload, and organizational identification 高绩效工作系统与员工心理健康:心理赋权、工作角色过载和组织认同的作用
IF 6.6 2区 管理学 Q1 MANAGEMENT Pub Date : 2022-12-23 DOI: 10.1002/hrm.22160
Kyoung Yong Kim, Jake G. Messersmith, Jenna R. Pieper, Kibok Baik, Sherry (Qiang) Fu

Employee mental health is a central issue in today's global workplace. This paper analyzes the effect of high performance work systems (HPWSs) on employee mental health. We integrate HPWS concepts with job demands-resources (JD-R) theory to examine competing theoretical perspectives—a positive HPWS influence and a negative HPWS influence on employee mental health. We examine employees' perceptions of psychological empowerment as an indicator of the motivational pathway of the JD-R and work-role overload as an indicator of the strain pathway to explain the differential effect of HPWSs on mental health. We also incorporate organizational identification theory to demonstrate how one's identification with the organization can either accentuate or attenuate feelings of both psychological empowerment and work-role overload. Findings from a study of 999 employees in 174 South Korean organizations indicate that HPWSs are positively associated with employee mental health via employee perceptions of empowerment and that HPWSs are negatively associated with employee mental health through perceptions of work-role overload. Furthermore, the study finds that organizational identification attenuates the relationship between HPWS and both empowerment and overload. Practice-level post hoc analyses also reveal that the job design characteristics, pay level, and participative decision-making are linked to empowerment. In addition, participative decision-making is most strongly associated with work overload.

员工心理健康是当今全球工作场所的一个核心问题。本文分析了高绩效工作系统(HPWSs)对员工心理健康的影响。本研究将HPWS概念与工作需求-资源(job demand -resources, JD-R)理论相结合,考察了HPWS对员工心理健康的积极影响和消极影响。我们考察了员工对心理授权的感知作为JD-R的动机途径的指标,以及工作-角色超载作为应变途径的指标,以解释HPWSs对心理健康的不同影响。我们还结合了组织认同理论来证明一个人对组织的认同如何增强或减弱心理授权和工作角色过载的感觉。一项对174家韩国组织的999名员工进行的研究结果表明,高强度工作能力与员工心理健康呈正相关,因为员工对授权的感知,高强度工作能力与员工心理健康呈正相关,而高强度工作能力与员工心理健康呈正相关,因为员工对工作角色超负荷的感知。此外,研究发现,组织认同削弱了高绩效员工满意度与授权和超载之间的关系。实践层面的事后分析也表明,工作设计特征、薪酬水平和参与性决策与授权有关。此外,参与式决策与超负荷工作密切相关。
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引用次数: 2
The HR ecosystem: Emerging trends and a future research agenda 人力资源生态系统:新兴趋势和未来研究议程
IF 6.6 2区 管理学 Q1 MANAGEMENT Pub Date : 2022-12-19 DOI: 10.1002/hrm.22158
Scott A. Snell, Juani Swart, Shad Morris, Corine Boon

Human resource leaders are experimenting with new approaches to organizing and utilizing workers that are not limited to the traditional boundaries of the firm, but rather expand to an ecosystem of work and organization. This special issue introduction article introduces a set of papers from management scholars discussing the ecosystem of work and organization and offers a roadmap for future research on HR ecosystems. An ecosystem perspective invites us to rethink our current frameworks to better link theory to practice. It also challenges us to shift our level of analysis from the organization to the ecosystem, asking: how is work organized and conducted within this complex and evolving context? These papers uncover trends related to (1) technological mediation, (2) impermanence and adaptation, and (3) shared governance. Our hope is that by framing these trends found within the research in this special issue that scholars will be provided a better road map in moving forward with their own research on the role of HR within the ecosystem of work and organization.

人力资源领导者正在尝试新的方法来组织和利用员工,这些方法不局限于公司的传统边界,而是扩展到工作和组织的生态系统。这篇特刊导论文章介绍了一组管理学者讨论工作和组织生态系统的论文,并为未来人力资源生态系统的研究提供了路线图。生态系统的视角促使我们重新思考当前的框架,以便更好地将理论与实践联系起来。它还挑战我们将我们的分析水平从组织转移到生态系统,问:在这个复杂和不断发展的环境中,工作是如何组织和执行的?这些论文揭示了与(1)技术中介、(2)无常和适应以及(3)共享治理相关的趋势。我们的希望是,通过在本期特刊的研究中发现这些趋势,学者们将为他们自己关于人力资源在工作和组织生态系统中的作用的研究提供更好的路线图。
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引用次数: 8
Gender diversity advantage at middle management: Implications for high performance work system improvement and organizational performance 中层管理人员的性别多元化优势:对高绩效工作系统改进和组织绩效的影响
IF 6.6 2区 管理学 Q1 MANAGEMENT Pub Date : 2022-12-13 DOI: 10.1002/hrm.22159
Min-Kyu Joo, Jeong-Yeon Lee, Dejun Tony Kong, Phillip M. Jolly

Research on women in leadership positions has largely focused on the board or top management team (TMT) leadership level, showing that increased female representation at these levels can benefit organizational performance. However, the strategic implications of female representation at middle management have been largely neglected. The current study addresses this issue in relation to High Performance Work System (HPWS) improvement and organizational performance (profitability). By analyzing the multi-wave (2009, 2011, and 2013) Workplace Panel Survey (WPS) data collected from 1101 organizations in South Korea, we found a gender diversity advantage at middle management; that is, a higher level of gender diversity of middle management translated into a higher level of organizational performance due to HPWS improvement. However, this advantage appeared only in the presence of a high level of subordinates' gender diversity. Our findings have important implications for gender diversity and strategic human resource management.

关于女性在领导岗位上的研究主要集中在董事会或高层管理团队(TMT)领导层面,表明在这些层面增加女性代表可以有利于组织绩效。然而,女性在中层管理中的战略意义在很大程度上被忽视了。当前的研究解决了与高绩效工作系统(HPWS)改进和组织绩效(盈利能力)相关的这个问题。通过分析从韩国1101个组织收集的多波(2009年、2011年和2013年)工作场所小组调查(WPS)数据,我们发现中层管理人员存在性别多样性优势;也就是说,由于HPWS的改善,更高水平的中层管理性别多样性转化为更高水平的组织绩效。然而,这种优势只有在下属性别多样性较高的情况下才会出现。我们的研究结果对性别多样性和战略性人力资源管理具有重要意义。
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引用次数: 2
The adoption of human resource practices to support employees affected by intimate partner violence: Women representation in leadership matters 采用人力资源做法支持受亲密伴侣暴力影响的员工:妇女在领导事务中的代表性
IF 6.6 2区 管理学 Q1 MANAGEMENT Pub Date : 2022-12-09 DOI: 10.1002/hrm.22157
Suzanne Chan-Serafin, Karin Sanders, Lu Wang, Simon Lloyd D. Restubog

Intimate partner violence (IPV) is a global public health issue that negatively impacts organizations and their employees. Research suggests that organizations can play a supportive role to lessen this negative impact. However, it has been relatively silent on the conditions under which organizations choose to play such a role. Integrating social role and critical mass perspectives, we examine the extent to which organizations adopt human resource (HR) practices to support employees affected by IPV. Specifically, we argue that organizations are more likely to adopt IPV-related HR practices when they are led by female Chief Executive Officers (CEOs) and Top Management Teams (TMTs) with more female members. Furthermore, we argue that when women's representation reaches a critical mass plateau, appointing more women in TMTs has no incremental impact, and this non-linear relationship moderates the CEO gender effect. Overall, we found support for our hypotheses based on a survey study of HR professionals from 414 Australian organizations (Study 1) and an archival study using 2 years of the Workplace Gender Equality Agency data from 4186 Australian organizations (Study 2). Theoretical and practical implications on the influence of gender configurations in leadership positions on the adoption of diversity, equity, and inclusion-related HR practices are discussed.

亲密伴侣暴力(IPV)是一个全球性的公共卫生问题,对组织及其雇员产生负面影响。研究表明,组织可以发挥支持性作用来减轻这种负面影响。然而,在组织选择发挥这种作用的条件方面,它一直相对沉默。结合社会角色和临界质量的观点,我们研究了组织采用人力资源(HR)实践来支持受IPV影响的员工的程度。具体来说,我们认为,当组织由女性首席执行官(ceo)和女性成员较多的高层管理团队(TMTs)领导时,组织更有可能采用与ipvv相关的人力资源实践。此外,我们认为,当女性代表达到临界质量平台时,在TMTs中任命更多女性并不会产生增量影响,而且这种非线性关系会调节CEO的性别效应。总体而言,基于对414家澳大利亚组织的人力资源专业人员的调查研究(研究1)和对4186家澳大利亚组织的工作场所性别平等机构2年数据的档案研究(研究2),我们发现了对我们假设的支持。我们讨论了领导职位性别配置对采用多样性、公平和包容性相关人力资源实践的影响的理论和实践意义。
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引用次数: 2
Communication quality and relational self-expansion: The path to leadership coaching effectiveness 沟通品质与关系自我拓展:通往领导力辅导效能之路
IF 6.6 2区 管理学 Q1 MANAGEMENT Pub Date : 2022-12-02 DOI: 10.1002/hrm.22156
Angela M. Passarelli, Mai P. Trinh, Ellen B. Van Oosten, Amanda Varley

Leadership coaching—a relational process by which a professional coach works with a leader to support their development—is a common component of learning and development portfolios in organizations. Despite broad agreement about the importance of the coaching relationship, relational processes remain undertheorized, failing to account for the growth and intertwining of coach-leader self-concepts as they engage in a generative and co-creative coaching process. To address these shortcomings, we reconceptualize the relational process within coaching as one of relational self-expansion and theorize that the communication channel and communication quality impact relational self-expansion which, in turn, influences coaching effectiveness. Our hypotheses are tested in a field experiment featuring random assignment to experimental conditions (communication channels) in which a coaching intervention was deployed in five organizations. Using structural equation modeling, we demonstrated that communication quality and relational self-expansion during the coaching process positively predicted coaching effectiveness. Contrary to expectations, communication quality did not differ by channel (phone, videoconference, face-to-face) nor did it predict relational self-expansion.

领导力指导——一个专业教练与领导者合作支持他们发展的关系过程——是组织中学习和发展组合的一个常见组成部分。尽管人们对教练关系的重要性达成了广泛的共识,但关系过程的理论化程度仍然很低,无法解释教练-领导者自我概念的增长和交织,因为他们参与了一个生成和共同创造的教练过程。为了解决这些不足,我们将教练中的关系过程重新定义为关系自我扩展,并提出沟通渠道和沟通质量影响关系自我扩展,进而影响教练有效性的理论。我们的假设在一个现场实验中得到了检验,该实验随机分配到实验条件(沟通渠道),其中在五个组织中部署了指导干预。利用结构方程模型,我们证明了教练过程中的沟通质量和关系自我扩展正向预测教练有效性。与预期相反,沟通质量不会因渠道(电话、视频会议、面对面)而不同,也不会预测关系的自我扩展。
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引用次数: 2
The self-regulatory consequences of dependence on intelligent machines at work: Evidence from field and experimental studies 工作中依赖智能机器的自我调节后果:来自实地和实验研究的证据
IF 6.6 2区 管理学 Q1 MANAGEMENT Pub Date : 2022-11-29 DOI: 10.1002/hrm.22154
Pok Man Tang, Joel Koopman, Kai Chi Yam, David De Cremer, Jack H. Zhang, Philipp Reynders

Organizations are increasingly augmenting employee jobs with intelligent machines. Although this augmentation has a bright side, in terms of its ability to enhance employee performance, we think there is likely a dark side as well. Draw from self-regulation theory, we theorize that dependence on intelligent machines is discrepancy-reducing—enhancing work goal progress, which in turn boosts employees’ task performance. On the other hand, such dependence may be discrepancy-enlarging—threatening employee self-esteem, which in turn detracts from employees’ task performance. Drawing further from self-regulation theory, we submit that employees’ core self-evaluation (CSE) may influence these effects of dependence on intelligent machines. Across an experience-sampling field study conducted in India (Study 1) and a simulation-based experiment conducted in the United States (Study 2), our results generally support a “mixed blessing” perspective of intelligent machines at work. We conclude by discussing the theoretical and practical implications of our work.

组织越来越多地使用智能机器来增加员工的工作。虽然从提高员工绩效的能力来看,这种增加有好的一面,但我们认为可能也有不好的一面。从自我调节理论出发,我们认为对智能机器的依赖是一种减少差异,提高工作目标的过程,从而提高员工的任务绩效。另一方面,这种依赖可能会扩大差异,威胁员工的自尊,从而影响员工的任务绩效。进一步从自我调节理论出发,我们认为员工的核心自我评价(CSE)可能会影响对智能机器的依赖效应。通过在印度进行的经验抽样实地研究(研究1)和在美国进行的基于模拟的实验(研究2),我们的结果通常支持智能机器在工作中的“好坏参半”的观点。最后,我们讨论了我们工作的理论和实践意义。
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引用次数: 3
期刊
Human Resource Management
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