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A replication and extension of the Personal Social Media Ecosystem Framework 个人社交媒体生态系统框架的复制和扩展
1区 文学 Q1 COMMUNICATION Pub Date : 2023-09-10 DOI: 10.1093/jcmc/zmad036
Michael C Carter, Drew P Cingel, Samantha L Vigil, Jeanette B Ruiz
Abstract The recently forwarded Personal Social Media Ecosystem Framework (PSMEF) allows researchers to study social media in terms of generalized types of user interfaces. This study formally extended the PSMEF via the Digital User Interface Model and replicated previous work by evidencing the existence of new (e.g., Overtly Algorithmic Content Pages) and validating previously identified types of user interfaces (e.g., Home Pages and Chats/Messages) that make up individuals’ personal social media environments. Using topic modeling (i.e., Latent Dirichlet Allocation) and a novel mixed methods approach (i.e., schematic semantic network analysis), we quantitatively evidenced four distinct classes of user interfaces based on open-ended descriptions that participants provided for six popular social media platforms (i.e., Instagram, Snapchat, Facebook, Twitter, TikTok, and YouTube). Results inform on the qualitative differences between distinct user interface classes that underwrite users’ experiences over social media, with implications for conceptualization and operationalization related to social media use.
最近转发的个人社交媒体生态系统框架(PSMEF)允许研究者从广义的用户界面类型来研究社交媒体。本研究通过数字用户界面模型正式扩展了PSMEF,并通过证明存在新的(例如,公开算法内容页面)和验证先前确定的用户界面类型(例如,主页和聊天/消息)来复制先前的工作,这些用户界面构成了个人的个人社交媒体环境。使用主题建模(即潜在狄利克雷分配)和一种新的混合方法方法(即图式语义网络分析),我们基于参与者为六个流行的社交媒体平台(即Instagram, Snapchat, Facebook, Twitter, TikTok和YouTube)提供的开放式描述,定量地证明了四种不同类型的用户界面。研究结果揭示了用户在社交媒体上体验的不同用户界面类别之间的质的差异,并对与社交媒体使用相关的概念化和操作化产生了影响。
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引用次数: 0
Reclaiming agency in the digital neighborhood: an ethnographic exploration of ethno-religious minority youths’ performances of the masculine self 在数字社区中回收代理:民族-宗教少数民族青年男性自我表演的民族志探索
1区 文学 Q1 COMMUNICATION Pub Date : 2023-09-10 DOI: 10.1093/jcmc/zmad037
Tom De Leyn
Abstract Self-presentation has been identified as a key practice within digital youth cultures. The scholarship on youths’ self-presentation has extensively investigated how young people negotiate affordances in ways that optimally support their transitions into adulthood. However, the scholarship’s focus on identity development and technological affordances risks constructing a homogeneous, de-contextualized, and media-centric representation of digital youth cultures. To unveil how self-presentation practices are embedded within a broader socio-cultural context, I conducted a 15-month hybrid ethnographic study with 23 ethno-religious minority young men living in Flanders, the Dutch-speaking part of Belgium. The observations illustrate that these young men attempt to reclaim agency over their identity representations by performing “masculine ideals” of the self in response to racialized discourses. Overall, the results underscore the necessity of adopting an intersectional perspective that considers the interplay between self-presentation on social media and the threats and opportunities within youths’ (digital) neighborhoods.
自我呈现已被确定为数字青年文化中的关键实践。关于年轻人自我表现的学术研究广泛地调查了年轻人如何以最优的方式协商支持他们过渡到成年。然而,该奖学金对身份发展和技术支持的关注有可能构建一种同质的、去语境化的、以媒体为中心的数字青年文化代表。为了揭示自我表现实践是如何嵌入到更广泛的社会文化背景中,我对23名居住在比利时荷兰语区佛兰德斯的少数民族年轻人进行了为期15个月的混合人种学研究。观察结果表明,这些年轻人试图通过表现自我的“男性化理想”来回应种族化的话语,从而重新获得对身份表征的代理。总的来说,研究结果强调了采用交叉视角的必要性,该视角考虑了社交媒体上的自我表现与青少年(数字)社区中的威胁和机会之间的相互作用。
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引用次数: 0
The value affordances of social media engagement features 社交媒体参与功能的价值支撑
1区 文学 Q1 COMMUNICATION Pub Date : 2023-09-10 DOI: 10.1093/jcmc/zmad040
Rebecca Scharlach, Blake Hallinan
Abstract Social media engagement is ubiquitous but contested, simultaneously framed as an everyday form of support and an urgent societal risk. To make sense of these competing claims, we introduce the concept of value affordances, defined as the set of ethical, aesthetic, and relational principles that emerge from the interaction between different stakeholders and technological infrastructures. We develop a novel method involving focus groups and value cards to study the value affordances of engagement features and explore how international students attribute values to the Like, Comment, and Share buttons of TikTok, Instagram, and YouTube. Across platforms, participants agree that engagement features promote expression, care, and community and hinder privacy, mindfulness, peace, and safety. We discuss how our participants navigate value tradeoffs, emphasizing individual agency over structural factors when evaluating the design of platforms, using social media creatively, and assigning responsibility for harm to other users.
社交媒体参与无处不在,但存在争议,同时被视为一种日常支持形式和一种紧迫的社会风险。为了理解这些相互竞争的主张,我们引入了价值支持的概念,将其定义为从不同利益相关者和技术基础设施之间的相互作用中产生的一组伦理、美学和关系原则。我们开发了一种涉及焦点小组和价值卡的新方法来研究参与功能的价值支持,并探索国际学生如何将价值赋予TikTok, Instagram和YouTube的“喜欢”,“评论”和“分享”按钮。在各个平台上,参与者一致认为,参与功能促进了表达、关怀和社区,并阻碍了隐私、正念、和平和安全。我们讨论了我们的参与者如何进行价值权衡,在评估平台设计时强调个体代理而不是结构因素,创造性地使用社交媒体,以及为其他用户的伤害分配责任。
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引用次数: 0
No judgment: value optimization and the reinvention of reviewing on YouTube 不评判:价值优化和YouTube评论的再创造
IF 7.2 1区 文学 Q1 COMMUNICATION Pub Date : 2023-08-04 DOI: 10.1093/jcmc/zmad034
Blake Hallinan
Social media platforms employ algorithmic recommendations to optimize the user's experience and incentivize particular forms of cultural production. While prior research shows that creators respond to these incentives and seek to optimize their content in return, the normative implications of this process are ambiguous and contentious. To examine the values promoted by platforms, this study focuses on YouTube reviews, a popular genre that crosses communities and foregrounds values. Employing content and thematic analyses of 200 videos, I find that creators communicate value consistently: good products are aesthetic, functional, distinctive, and either pleasurable or resonant, while good reviewers are relatable above all else. I develop the concept of value optimization to refer to communicative strategies that appeal to the perceived values of a platform and show how creators’ tendency to qualify their evaluations and avoid strong judgments transforms the historical function of reviewing. Finally, I discuss implications for future research on the platformization of cultural production.
社交媒体平台采用算法推荐来优化用户体验,并激励特定形式的文化生产。虽然先前的研究表明,创作者会对这些激励做出反应,并寻求优化他们的内容作为回报,但这一过程的规范含义是模糊和有争议的。为了检验平台所倡导的价值观,本研究将重点放在YouTube评论上,这是一种跨越社区和前景价值观的流行类型。通过对200个视频的内容和主题分析,我发现创作者始终如一地传达价值:优秀的产品具有美感、功能性、独特性,要么令人愉悦,要么引起共鸣,而优秀的评论者则具有相关性。我发展了价值优化的概念,指的是吸引平台感知价值的传播策略,并展示了创作者如何倾向于限制他们的评估并避免强烈的判断,从而改变了审查的历史功能。最后,讨论了文化生产平台化对未来研究的启示。
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引用次数: 0
Attitudinal and behavioral correlates of algorithmic awareness among German and U.S. social media users 德国和美国社交媒体用户算法意识的态度和行为相关性
1区 文学 Q1 COMMUNICATION Pub Date : 2023-08-04 DOI: 10.1093/jcmc/zmad035
Anne Oeldorf-Hirsch, German Neubaum
Abstract With the increase in algorithms on social media, scholarship is increasingly focused on “algorithmic literacy,” or users’ understanding of algorithms. Algorithmic literacy is multi-faceted (knowledge, attitudes, and behavior), and researchers are still uncovering how these facets are connected. This article presents a preregistered survey of social media users from two western countries: the United States (n = 990) and Germany (n = 1117). Results show key predictors of algorithmic awareness—age, education, frequency of social media use—are the same in both countries. Nevertheless, U.S. social media users show higher algorithmic awareness and more positive attitudes toward algorithms than German social media users, likely due to their higher overall social media usage. Results also indicate that algorithmic awareness predicts attitudes about filtering algorithms depending on users’ defense motivations or accuracy motivations and behaviors to counteract filtering. These patterns have implications for literacy interventions and for increasing algorithmic transparency.
随着社交媒体上算法的增加,学术界越来越关注“算法素养”,即用户对算法的理解。算法素养是多方面的(知识、态度和行为),研究人员仍在探索这些方面是如何联系在一起的。本文对美国(n = 990)和德国(n = 1117)这两个西方国家的社交媒体用户进行了预注册调查。结果显示,两国算法意识的关键预测因素——年龄、教育程度、使用社交媒体的频率——是相同的。然而,美国社交媒体用户比德国社交媒体用户表现出更高的算法意识和对算法更积极的态度,这可能是由于他们的社交媒体总体使用率更高。结果还表明,算法意识预测对过滤算法的态度取决于用户的防御动机或准确性动机和抵制过滤的行为。这些模式对扫盲干预和提高算法透明度具有影响。
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引用次数: 0
Community health workers and the communicative transformation of work-life interrelationships during the COVID-19 pandemic COVID-19大流行期间社区卫生工作者与工作-生活相互关系的沟通转变
IF 7.2 1区 文学 Q1 COMMUNICATION Pub Date : 2023-06-12 DOI: 10.1093/jcmc/zmad009
A. Golden, J. Jorgenson, Amy Williams
This study focuses on work-life interrelationships for community health workers (CHWs) during the COVID-19 pandemic. CHWs serve as liaisons between marginalized communities and health and human service organizations to facilitate access to services. Required physical distancing transformed their work from embodied, face-to-face interaction to almost wholly mediated by communication technologies. Interviews were conducted with 52 participants to identify CHWs’ adaptive strategies for communication, consequences of their adaptations for their experience of work and work-life interrelationships, and their communicative management of negative unintended consequences. Communicative practices that were emergent from participant accounts are examined through the lenses of four mutually informing research frameworks: the impact of technologically mediated remote work on work-life interrelationships, technological capital and differentiated digital inequalities, the text work/body work continuum, and gendered emotional work. Implications for the future of community-based care workers and for other workers with respect to communication, technology, and managing work-life boundaries are examined.
本研究的重点是COVID-19大流行期间社区卫生工作者(chw)的工作与生活相互关系。卫生保健员作为边缘社区与卫生和人类服务组织之间的联络人,促进获得服务。所需的物理距离将他们的工作从具体化的面对面互动转变为几乎完全由通信技术介导。研究人员对52名参与者进行了访谈,以确定女护士的沟通适应策略、他们的适应对他们的工作经历和工作与生活相互关系的影响,以及他们对负面意外后果的沟通管理。从参与者的叙述中涌现出来的交流实践通过四个相互通知的研究框架的镜头进行了检查:技术介导的远程工作对工作-生活相互关系的影响,技术资本和差异化的数字不平等,文本工作/身体工作连续体,以及性别情感工作。对未来社区护理工作者和其他工作者在沟通、技术和管理工作-生活界限方面的影响进行了研究。
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引用次数: 0
Information sharing in a hybrid workplace: understanding the role of ease-of-use perceptions of communication technologies in advice-seeking relationship maintenance 混合工作场所的信息共享:了解通信技术的易用性在寻求建议的关系维护中的作用
IF 7.2 1区 文学 Q1 COMMUNICATION Pub Date : 2023-06-12 DOI: 10.1093/jcmc/zmad025
Y. J. Wu, Brennan Antone, Leslie A. DeChurch, N. Contractor
Shifts to hybrid work prompted by the COVID-19 pandemic have the potential to substantially impact social relationships at work. Hybrid employees rely heavily on digital collaboration technologies to communicate and share information. Therefore, employees’ perceptions of the technologies are critical in shaping organizational networks. However, the dyadic-level misalignment in these perceptions may lead to relationship dissolution. To explore the social network consequences of hybrid work, we conducted a two-wave survey in a department of an industrial manufacturing firm (N = 169). Our results show that advice seekers were less likely to maintain their advice-seeking ties when they had a mismatch in ease-of-use perceptions of technology with their advisors. The effect was more substantial when advice seekers spent more time working remotely. The study provides empirical insights into how congruence in employees’ perceptions of organizational communication technologies affects how they maintain advice networks during hybrid work.
COVID-19大流行促使人们转向混合工作,这可能会对工作中的社会关系产生重大影响。混合型员工严重依赖数字协作技术来沟通和共享信息。因此,员工对技术的认知对于组织网络的形成至关重要。然而,在这些观念的对立水平的错位可能导致关系的解散。为了探索混合工作的社会网络后果,我们在一家工业制造公司的一个部门进行了两波调查(N = 169)。我们的研究结果表明,当咨询者对技术的易用性认知与他们的顾问不匹配时,他们就不太可能维持咨询关系。当寻求建议的人花更多的时间远程工作时,这种影响更为显著。该研究为员工对组织沟通技术的认知一致性如何影响他们在混合工作中如何维持建议网络提供了实证见解。
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引用次数: 0
Toward work’s new futures: Editors’ Introduction to Technology and the Future of Work special issue 走向工作的新未来:编辑介绍技术和工作的未来特刊
IF 7.2 1区 文学 Q1 COMMUNICATION Pub Date : 2023-06-12 DOI: 10.1093/jcmc/zmad031
N. Baym, N. Ellison
This special issue is based in the belief that theoretically informed, methodologically diverse, and sociotechnically inspired research is our best approach for understanding contemporary entanglements between the technological and social aspects of work, and for grappling with what that means for our futures. In this Editors’ Introduction to JCMC’s Technology and the Future of Work special issue, we synthesize emergent themes across the eleven papers included and reflect on productive analytic lenses for anticipating how technologies may shape social and work practices, and vice versa. We identify four themes woven across the papers—visibility, relationships, boundaries, and power—and explicate some of the ways that social, technical, temporal, and communicative dimensions of work emerge across a variety of work contexts. Together, these papers highlight the creative, sense-making, and collaborative dynamics of the technologically infused workplace while acknowledging the amorphous nature of work and place, past, present and future.
这期特刊是基于这样一种信念,即理论知识丰富,方法多样,社会技术启发的研究是我们理解当代工作中技术和社会方面之间纠缠的最佳途径,并努力解决这对我们的未来意味着什么。在本期JCMC的《技术与工作的未来》特刊的编辑导论中,我们综合了11篇论文中出现的主题,并反思了预测技术如何塑造社会和工作实践的生产性分析镜头,反之亦然。我们确定了贯穿论文的四个主题——可见性、关系、边界和权力,并解释了工作的社会、技术、时间和沟通维度在各种工作环境中出现的一些方式。总之,这些论文强调了技术注入的工作场所的创造性,意义构建和协作动态,同时承认工作和地点,过去,现在和未来的无定形性质。
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引用次数: 0
Surveillance and the future of work: exploring employees’ attitudes toward monitoring in a post-COVID workplace 监控与工作的未来:探索员工在后covid工作场所对监控的态度
IF 7.2 1区 文学 Q1 COMMUNICATION Pub Date : 2023-06-12 DOI: 10.1093/jcmc/zmad007
Jessica Vitak, Michael Zimmer
The future of work increasingly focuses on the collection and analysis of worker data to monitor communication, ensure productivity, reduce security threats, and assist in decision-making. The COVID-19 pandemic increased employer reliance on these technologies; however, the blurring of home and work boundaries meant these monitoring tools might also surveil private spaces. To explore workers’ attitudes toward increased monitoring practices, we present findings from a factorial vignette survey of 645 U.S. adults who worked from home during the early months of the pandemic. Using the theory of privacy as contextual integrity to guide the survey design and analysis, we unpack the types of workplace surveillance practices that violate privacy norms and consider attitudinal differences between male and female workers. Our findings highlight that the acceptability of workplace surveillance practices is highly contextual, and that reductions in privacy and autonomy at work may further exacerbate power imbalances, especially for vulnerable employees.
未来的工作越来越侧重于收集和分析员工数据,以监控通信、确保生产力、减少安全威胁并协助决策。COVID-19大流行增加了雇主对这些技术的依赖;然而,家庭和工作界限的模糊意味着这些监控工具也可能监控私人空间。为了探讨工人对加强监测措施的态度,我们提出了对645名在大流行最初几个月在家工作的美国成年人进行的因子小调查的结果。利用隐私作为情境完整性的理论来指导调查设计和分析,我们揭示了违反隐私规范的工作场所监控行为的类型,并考虑了男性和女性员工之间的态度差异。我们的研究结果强调,工作场所监控行为的可接受性是高度相关的,工作中隐私和自主权的减少可能会进一步加剧权力失衡,尤其是对弱势员工而言。
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引用次数: 0
Managing collapsed boundaries in global work 管理全球工作中崩溃的边界
IF 7.2 1区 文学 Q1 COMMUNICATION Pub Date : 2023-06-12 DOI: 10.1093/jcmc/zmad019
A. Sivunen, Jennifer L. Gibbs, Jonna Leppäkumpu
Global workers have long contended with the challenges of working across geographical, temporal, and cultural boundaries enabled by communication technologies. However, the global work research has rarely intersected with the literature on work–home boundary management—which has been brought to the forefront due to the forced move to remote work during the Covid-19 pandemic. Drawing on a qualitative field study of 55 in-depth interviews with global workers from a large organization headquartered in the Nordics, we found that global workers drew on sociomaterial affordances to manage both global work and work–home boundaries through strategies of boundary support and boundary collapse. Although the shift to remote work created challenges due to boundary collapse, it presented new spatiotemporal affordances that led to unexpected benefits for both global work and work–life boundary management. The findings have implications for global work, remote work, and the future of work more broadly.
长期以来,全球工作者一直在与通信技术带来的跨越地理、时间和文化界限的挑战作斗争。然而,全球工作研究很少与关于工作与家庭边界管理的文献交叉,由于在Covid-19大流行期间被迫转向远程工作,这一问题已被置于最前沿。通过对总部位于北欧的一家大型组织的55名全球员工进行深入访谈的定性实地研究,我们发现,全球员工利用社会物质能力,通过边界支持和边界崩溃策略来管理全球工作和工作-家庭边界。尽管由于边界崩溃,向远程工作的转变带来了挑战,但它提供了新的时空能力,为全球工作和工作-生活边界管理带来了意想不到的好处。这些发现对全球工作、远程工作和更广泛的未来工作都有影响。
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引用次数: 0
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Journal of Computer-Mediated Communication
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