This study used network analysis to comprehensively explore 25 variables (i.e., AI-related factors, cognitive and affective factors, individual characteristics) and to identify relatively central factors influencing students' acceptance and adoption (i.e., behavioral intention, objection to use, actual use) of chatbots-assisted learning in an integrated model. A total of 519 university students participated in the online questionnaire survey. The findings identified six communities, including factors related to students' behavioral intentions (e.g., attitude), objection to use chatbots for learning (e.g., AI learning anxiety), actual use (e.g., social influence); several cognitive and affective factors (e.g., perceived trust); several individual characteristics (e.g., AI literacy); and big-five personality traits. Moreover, the results demonstrated that satisfaction and intrinsic learning motivation played central roles within the network model. This study expands our understanding and provides important practical implications for educators, developers, and users.
Educational relevance statement
Based on the data of 519 university students, this study used network analysis to comprehensively explore 25 variables (i.e., AI-related factors, cognitive and affective factors, individual characteristics) and to identify relatively central factors influencing students' acceptance and adoption (i.e., behavioral intention, objection to use, actual use) of chatbots-assisted learning in an integrated model. These results indicated that perceived usefulness, perceived ease of use, attitude, and AI self-efficacy had close connections with students' behavioral intentions; privacy concern and AI learning anxiety were strongly associated with students' objection to use chatbots-based learning; social influence and facilitating conditions were highly linked with students' actual use behavior in the network model. Additionally, we found that satisfaction and intrinsic learning motivation played central roles in students' acceptance and adoption of chatbots for educational purposes. These findings offer important guidance for educators and developers to promote students' acceptance and adoption of chatbots in the learning process, thereby accelerating the widespread application of this novel technology within the educational domain.
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