John Boswell, Jack Corbett, Dennis C. Grube, Mari‐Klara Stein
In the study of policy and administration, emotions are largely conceived as an exogenous factor that impacts on institutions and processes. Still ignored are the emotions felt and performed not just individually by civil servants, but collectively within government organizations. This article turns to insights on emotions from organizational studies to offer a conceptual framework through which to understand the lifeworld of government, or “institutional pathos.” It then applies this framework to an extreme case: Whitehall's response to the Brexit vote. Drawing on rich interview material from the Brexit Witness Archive, this article illustrates how the experience of individual and collective emotions deeply colored the work of British Government in delivering Brexit. The article concludes with a research agenda for public administration that foregrounds emotions.
{"title":"How does government feel? Toward a theory of institutional pathos in public administration","authors":"John Boswell, Jack Corbett, Dennis C. Grube, Mari‐Klara Stein","doi":"10.1111/puar.13901","DOIUrl":"https://doi.org/10.1111/puar.13901","url":null,"abstract":"In the study of policy and administration, emotions are largely conceived as an exogenous factor that impacts on institutions and processes. Still ignored are the emotions felt and performed not just individually by civil servants, but collectively within government organizations. This article turns to insights on emotions from organizational studies to offer a conceptual framework through which to understand the lifeworld of government, or “institutional pathos.” It then applies this framework to an extreme case: Whitehall's response to the Brexit vote. Drawing on rich interview material from the Brexit Witness Archive, this article illustrates how the experience of individual and collective emotions deeply colored the work of British Government in delivering Brexit. The article concludes with a research agenda for public administration that foregrounds emotions.","PeriodicalId":48431,"journal":{"name":"Public Administration Review","volume":"35 1","pages":""},"PeriodicalIF":8.3,"publicationDate":"2024-11-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142610736","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This paper examines how local institutions in U.S. municipalities can affect budget allocations for socially disadvantaged groups, specifically focusing on eight key institutions related to electoral rules, power dynamics, and bureaucratic authority. Additionally, we develop a composite index to assess the overall level of (de)politicization within the local institutional framework. Theoretically, local institutions can shape public officials’ political accountability and administrative discretion during policy processes, thereby influencing their decision‐making on budget allocations. Empirical analyses primarily use data from ICMA's multiround national surveys and employ the historical background of municipalities as an instrumental variable (IV) to address potential endogeneity problems associated with local institutions. We find that local institutions that strengthen politicians’ political accountability to citizens lead to greater budget allocations for redistributive social welfare, thereby fostering social equity in public budgeting. Conversely, the institutions that enhance the authority of senior bureaucrats negatively affect budget allocations for redistributive social welfare.
{"title":"Political accountability and social equity in public budgeting: Examining the role of local institutions","authors":"Wenchi Wei","doi":"10.1111/puar.13905","DOIUrl":"https://doi.org/10.1111/puar.13905","url":null,"abstract":"This paper examines how local institutions in U.S. municipalities can affect budget allocations for socially disadvantaged groups, specifically focusing on eight key institutions related to electoral rules, power dynamics, and bureaucratic authority. Additionally, we develop a composite index to assess the overall level of (de)politicization within the local institutional framework. Theoretically, local institutions can shape public officials’ political accountability and administrative discretion during policy processes, thereby influencing their decision‐making on budget allocations. Empirical analyses primarily use data from ICMA's multiround national surveys and employ the historical background of municipalities as an instrumental variable (IV) to address potential endogeneity problems associated with local institutions. We find that local institutions that strengthen politicians’ political accountability to citizens lead to greater budget allocations for redistributive social welfare, thereby fostering social equity in public budgeting. Conversely, the institutions that enhance the authority of senior bureaucrats negatively affect budget allocations for redistributive social welfare.","PeriodicalId":48431,"journal":{"name":"Public Administration Review","volume":"35 1","pages":""},"PeriodicalIF":8.3,"publicationDate":"2024-11-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142610730","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
What factors influence refugees' perceptions of justice in bureaucratic institutions? As global migration movements draw increasing attention, migrants' experiences as constituents in destination countries merit further research. Drawing evidence from the 2018 survey of refugees participating in the German Socio-Economic Panel, this article examines the role of legal status in shaping perceptions of justice at government offices. Our findings highlight a stark contrast: refugees with unstable legal statuses often perceive bureaucratic proceedings as less just compared to those with firmer legal standings. However, refugees' perceptions of a more positive encounter their encounters with street-level bureaucrats can act as a buffer against the negative effects of legal status on perceptions of justice at government offices. These insights underscore a pressing policy implication: asylum procedures, currently marked by ambiguity and delays, could benefit significantly from enhanced communication quality on the part of street-level bureaucrats.
{"title":"Legal status and refugees' perceptions of institutional justice: The role of communication quality","authors":"Emily Frank, Anton Nivorozhkin","doi":"10.1111/puar.13898","DOIUrl":"https://doi.org/10.1111/puar.13898","url":null,"abstract":"What factors influence refugees' perceptions of justice in bureaucratic institutions? As global migration movements draw increasing attention, migrants' experiences as constituents in destination countries merit further research. Drawing evidence from the 2018 survey of refugees participating in the German Socio-Economic Panel, this article examines the role of legal status in shaping perceptions of justice at government offices. Our findings highlight a stark contrast: refugees with unstable legal statuses often perceive bureaucratic proceedings as less just compared to those with firmer legal standings. However, refugees' perceptions of a more positive encounter their encounters with street-level bureaucrats can act as a buffer against the negative effects of legal status on perceptions of justice at government offices. These insights underscore a pressing policy implication: asylum procedures, currently marked by ambiguity and delays, could benefit significantly from enhanced communication quality on the part of street-level bureaucrats.","PeriodicalId":48431,"journal":{"name":"Public Administration Review","volume":"5 1","pages":""},"PeriodicalIF":8.3,"publicationDate":"2024-11-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142601928","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Appointing bureaucrats based on merit and protecting them from excessive political interference have become bedrocks of modern bureaucracy. Populist leaders throughout the world, however, are looking to undermine merit systems and politicize bureaucracies. This study analyzes the impact of merit‐based appointments and bureaucratic autonomy on service delivery effectiveness, using longitudinal data from a panel of African countries. Throughout Africa, social, economic, and political conditions have made it difficult for meritocratic and autonomous bureaucracies to take root and flourish as they have elsewhere. Despite these challenges, the study's main finding is that the practice of appointing bureaucrats based on merit has a positive effect on the provision of public services like transportation infrastructure, standardized education, drinking water, sanitation, and waste disposal. Political leaders undercutting meritocratic civil services and expanding patronage appointments do so at their own peril due to the adverse consequences of their actions on governmental performance. Little evidence is found of a relationship between bureaucratic autonomy and service delivery effectiveness.
{"title":"Testing the effects of merit appointments and bureaucratic autonomy on governmental performance: Evidence from African bureaucracies","authors":"Sergio Fernandez, Faisal Cheema","doi":"10.1111/puar.13896","DOIUrl":"https://doi.org/10.1111/puar.13896","url":null,"abstract":"Appointing bureaucrats based on merit and protecting them from excessive political interference have become bedrocks of modern bureaucracy. Populist leaders throughout the world, however, are looking to undermine merit systems and politicize bureaucracies. This study analyzes the impact of merit‐based appointments and bureaucratic autonomy on service delivery effectiveness, using longitudinal data from a panel of African countries. Throughout Africa, social, economic, and political conditions have made it difficult for meritocratic and autonomous bureaucracies to take root and flourish as they have elsewhere. Despite these challenges, the study's main finding is that the practice of appointing bureaucrats based on merit has a positive effect on the provision of public services like transportation infrastructure, standardized education, drinking water, sanitation, and waste disposal. Political leaders undercutting meritocratic civil services and expanding patronage appointments do so at their own peril due to the adverse consequences of their actions on governmental performance. Little evidence is found of a relationship between bureaucratic autonomy and service delivery effectiveness.","PeriodicalId":48431,"journal":{"name":"Public Administration Review","volume":"76 1","pages":""},"PeriodicalIF":8.3,"publicationDate":"2024-11-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142597975","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Cybersecurity specialists face continual challenges in protecting organizations and societies from ever‐evolving cyberattacks. These challenges intensify dramatically in the context of war, yet our understanding of cyberattacks during wartime is limited. This is in part because it is difficult to gather information about cyberattacks and cybersecurity in highly tense wartime environments. Against this backdrop, we present evidence from a unique case study that examines cyberattacks and cybersecurity issues in the context of the Russian‐Ukraine war. Compared with peacetime, the nature of cyberattacks in wartime both intensifies and expands. During armed conflict, nation‐state funded cyberattacks are typically better financed, more prolonged, and have concrete aims, including to disrupt military operations, sabotage infrastructure, spark civil unrest, and spread disinformation. Countries at war experience extreme pressures due to resource scarcity, poverty, and societal conflicts, all of which make it difficult to effectively manage cyberattack threats and experiences. Based on interviews with public authority representatives in Ukraine, our study found four main challenges to managing cyberattacks during wartime. First, <jats:italic>limited financial resources</jats:italic> were a major hindrance. Decision‐makers said that they were forced to set tough economic priorities and to oscillate between allocating resources to physical assets (e.g., <jats:italic>conventional</jats:italic> military operations and rebuilding infrastructure devasted by bombing) and to cybersecurity. In such situations, cybersecurity came in second to more immediate wartime needs; this complicated sufficient investment in IT infrastructure, cyber‐awareness training, and implementing response plans. Second, the country faced serious <jats:italic>recruitment difficulties</jats:italic>. Attracting IT and cyber personnel has been hard—and sometimes impossible—as the war forced people to leave the country or parts of it, and many IT professionals left the field to become soldiers. Further, salary disparities between the public and private sectors, as well as regional differences, thwarted recruitment efforts in certain areas of the country. <jats:italic>Inappropriate human behaviors</jats:italic>, such as clicking insecure links, poor password practices, and using risky apps, always pose significant cyberattack risks. War magnifies these challenges due to lack of training, as well as to increased financial incentives for employees to compromise security. <jats:italic>Unclear cybersecurity guidelines</jats:italic> added an extra layer of complexity in managing cyberattacks. Public authority representatives at the local level said that they lacked the clear, actionable guidelines they needed for cyberattack management in a wartime situation plagued by resource scarcity. These four challenges are not unique to wartime situations; all are recognized in the cybersecurity literature co
网络安全专家在保护组织和社会免受不断演变的网络攻击方面面临着持续的挑战。这些挑战在战争背景下急剧加剧，但我们对战时网络攻击的了解却十分有限。部分原因在于，在高度紧张的战时环境中，很难收集到有关网络攻击和网络安全的信息。在此背景下，我们通过一项独特的案例研究，对俄乌战争背景下的网络攻击和网络安全问题进行了分析。与和平时期相比，战时网络攻击的性质既加剧又扩大。在武装冲突期间，民族国家资助的网络攻击通常资金更充足、持续时间更长、目的更明确，包括扰乱军事行动、破坏基础设施、引发内乱和传播虚假信息。由于资源匮乏、贫困和社会冲突，处于战争状态的国家承受着极大的压力，所有这些都使其难以有效管理网络攻击威胁和经验。根据对乌克兰公共机构代表的访谈，我们的研究发现，战时网络攻击管理面临四大挑战。首先，有限的财政资源是一个主要障碍。决策者们表示，他们不得不制定严格的经济优先事项，并在将资源分配给有形资产（如常规军事行动和重建被轰炸破坏的基础设施）和网络安全之间摇摆不定。在这种情况下，网络安全仅次于更紧迫的战时需求；这使得在 IT 基础设施、网络意识培训和实施响应计划方面的充分投资变得复杂。其次，国家面临严重的招聘困难。由于战争迫使人们离开国家或部分地区，许多 IT 专业人员离开这个领域去当兵，因此吸引 IT 和网络人员很难，有时甚至不可能。此外，公共部门和私营部门之间的工资差距以及地区差异也阻碍了该国某些地区的招聘工作。人类的不当行为，如点击不安全链接、密码使用不当和使用有风险的应用程序，总是会带来巨大的网络攻击风险。由于缺乏培训，以及员工破坏安全的经济动机增加，战争加剧了这些挑战。不明确的网络安全准则为管理网络攻击增加了额外的复杂性。地方一级的公共机构代表表示，在资源匮乏的战时形势下，他们缺乏网络攻击管理所需的明确、可操作的指导方针。这四项挑战并不是战时所独有的；所有这些挑战在涉及日常 IT 环境的网络安全文献中都得到了认可。然而，我们的研究说明了这四项网络攻击挑战在战时是如何被放大的，如何带来关键的两难问题，以及如何更加难以管理，尤其是因为优先考虑网络安全本身就是一项挑战。因此，尽管乌克兰在战前已经提升了数字政府的能力，而且政府行为者也试图继续管理持续存在的网络攻击挑战--包括调整立法和为公务员提供网络意识培训，以减少不当的人类行为，但有效管理网络攻击威胁仍然极其困难。我们的文章对在极端情况下管理网络攻击的挑战提出了新的见解。我们展示了战时的挑战和困境，并就高度紧张环境下的网络攻击和网络安全工作提供了基于实践的知识。
{"title":"Managing cyberattacks in wartime: The case of Ukraine","authors":"Iryna Fyshchuk, Mette Strange Noesgaard, Jeppe Agger Nielsen","doi":"10.1111/puar.13895","DOIUrl":"https://doi.org/10.1111/puar.13895","url":null,"abstract":"Cybersecurity specialists face continual challenges in protecting organizations and societies from ever‐evolving cyberattacks. These challenges intensify dramatically in the context of war, yet our understanding of cyberattacks during wartime is limited. This is in part because it is difficult to gather information about cyberattacks and cybersecurity in highly tense wartime environments. Against this backdrop, we present evidence from a unique case study that examines cyberattacks and cybersecurity issues in the context of the Russian‐Ukraine war. Compared with peacetime, the nature of cyberattacks in wartime both intensifies and expands. During armed conflict, nation‐state funded cyberattacks are typically better financed, more prolonged, and have concrete aims, including to disrupt military operations, sabotage infrastructure, spark civil unrest, and spread disinformation. Countries at war experience extreme pressures due to resource scarcity, poverty, and societal conflicts, all of which make it difficult to effectively manage cyberattack threats and experiences. Based on interviews with public authority representatives in Ukraine, our study found four main challenges to managing cyberattacks during wartime. First, <jats:italic>limited financial resources</jats:italic> were a major hindrance. Decision‐makers said that they were forced to set tough economic priorities and to oscillate between allocating resources to physical assets (e.g., <jats:italic>conventional</jats:italic> military operations and rebuilding infrastructure devasted by bombing) and to cybersecurity. In such situations, cybersecurity came in second to more immediate wartime needs; this complicated sufficient investment in IT infrastructure, cyber‐awareness training, and implementing response plans. Second, the country faced serious <jats:italic>recruitment difficulties</jats:italic>. Attracting IT and cyber personnel has been hard—and sometimes impossible—as the war forced people to leave the country or parts of it, and many IT professionals left the field to become soldiers. Further, salary disparities between the public and private sectors, as well as regional differences, thwarted recruitment efforts in certain areas of the country. <jats:italic>Inappropriate human behaviors</jats:italic>, such as clicking insecure links, poor password practices, and using risky apps, always pose significant cyberattack risks. War magnifies these challenges due to lack of training, as well as to increased financial incentives for employees to compromise security. <jats:italic>Unclear cybersecurity guidelines</jats:italic> added an extra layer of complexity in managing cyberattacks. Public authority representatives at the local level said that they lacked the clear, actionable guidelines they needed for cyberattack management in a wartime situation plagued by resource scarcity. These four challenges are not unique to wartime situations; all are recognized in the cybersecurity literature co","PeriodicalId":48431,"journal":{"name":"Public Administration Review","volume":"35 1","pages":""},"PeriodicalIF":8.3,"publicationDate":"2024-11-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142596614","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Strategic program management (SPM) is an approach for advancing the aspirations of programs and their impact. While programs are omnipresent in government, concerns exist that they are not always strategically managed. Studies that examine SPM are lacking. This study defines and conceptualizes SPM, examines it in two national governments (Brazil and Indonesia), and focuses on felt performance accountability as a driver of SPM use. SPM use is highly uneven, and despite concerns about the effectiveness of performance accountability in the public sector, a key finding is that program managers' felt performance accountability is associated with increased SPM use by program officials. Managers' performance accountability also increases political appointees' support for programs and decreases their interference with program priorities. These findings are important because they provide a means for program officials, typically civil servants, to strengthen the strategic direction of public programs. Recommendations are made for strengthening the performance accountability of managers.
{"title":"Strategic program management: Performance accountability driving use in national governments","authors":"Evan M. Berman, Eko Prasojo, Reza Fathurrahman, André Samartini, Geoff Plimmer, Meghna Sabharwal, Vinicius Neiva, Muhamad Imam Alfie Syarien, Desy Hariyati, Debie Puspasari, Fajar Wardani Wijayanti, Julyan Ferdiansyah","doi":"10.1111/puar.13892","DOIUrl":"https://doi.org/10.1111/puar.13892","url":null,"abstract":"Strategic program management (SPM) is an approach for advancing the aspirations of programs and their impact. While programs are omnipresent in government, concerns exist that they are not always strategically managed. Studies that examine SPM are lacking. This study defines and conceptualizes SPM, examines it in two national governments (Brazil and Indonesia), and focuses on felt performance accountability as a driver of SPM use. SPM use is highly uneven, and despite concerns about the effectiveness of performance accountability in the public sector, a key finding is that program managers' felt performance accountability is associated with increased SPM use by program officials. Managers' performance accountability also increases political appointees' support for programs and decreases their interference with program priorities. These findings are important because they provide a means for program officials, typically civil servants, to strengthen the strategic direction of public programs. Recommendations are made for strengthening the performance accountability of managers.","PeriodicalId":48431,"journal":{"name":"Public Administration Review","volume":"26 1","pages":""},"PeriodicalIF":8.3,"publicationDate":"2024-11-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142580061","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The literature on citizen satisfaction has predominantly focused on the key factors of service quality, with scant attention paid to the role of equity. Furthermore, these studies often rely on a single demographic identity within a single country, limiting their scope. This study aims to address these gaps by examining how outcome disparities based on socioeconomic status (SES) affect satisfaction with service providers across countries. Using a cross-national education database, we employ three SES measures—education, income, and occupation—to test how disparities in student performance across SES groups affect parents' satisfaction with schools. Our findings show that parents in less professional occupations express lower satisfaction with schools when their children underperform compared with students whose parents hold more professional jobs. However, this relationship does not exist for education- or income-based disparities. This study advances the understanding of how outcome disparities based on SES are associated with citizen satisfaction.
{"title":"Socioeconomic Disparities, Service Equity, and Citizen Satisfaction: Cross-National Evidence","authors":"Miyeon Song, Seung-Ho An, Sun Gue (Susan) Yang","doi":"10.1111/puar.13886","DOIUrl":"https://doi.org/10.1111/puar.13886","url":null,"abstract":"The literature on citizen satisfaction has predominantly focused on the key factors of service quality, with scant attention paid to the role of equity. Furthermore, these studies often rely on a single demographic identity within a single country, limiting their scope. This study aims to address these gaps by examining how outcome disparities based on socioeconomic status (SES) affect satisfaction with service providers across countries. Using a cross-national education database, we employ three SES measures—education, income, and occupation—to test how disparities in student performance across SES groups affect parents' satisfaction with schools. Our findings show that parents in less professional occupations express lower satisfaction with schools when their children underperform compared with students whose parents hold more professional jobs. However, this relationship does not exist for education- or income-based disparities. This study advances the understanding of how outcome disparities based on SES are associated with citizen satisfaction.","PeriodicalId":48431,"journal":{"name":"Public Administration Review","volume":"34 1","pages":""},"PeriodicalIF":8.3,"publicationDate":"2024-11-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142588840","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Anthony Perrier, Assâad El Akremi, Caroline Manville, Mathieu Molines
How and why does servant leaders' behavior influence both performance (individual and collective) and emotional exhaustion within dynamic and extreme environments such as those of firefighters? We develop and test a multilevel model that integrates the principles of servant leadership with social exchange theory to explore how servant leadership positively influences collective task performance and how it strengthens adaptivity at the individual level and reduces emotional exhaustion. Our four‐wave and three‐source study sample comprised 303 firefighters nested in 45 fire stations. The results of multilevel structural equation model (MSEM) analyses indicate that at the individual level, servant leadership significantly predicts high adaptivity and low emotional exhaustion through the mediating influence of firefighters' felt trust and the trust climate. The implications of our results for theory and practice are discussed.
{"title":"“It's all about trust!” a multilevel model of the effect of servant leadership on firefighters' group task performance, adaptivity and emotional exhaustion","authors":"Anthony Perrier, Assâad El Akremi, Caroline Manville, Mathieu Molines","doi":"10.1111/puar.13893","DOIUrl":"https://doi.org/10.1111/puar.13893","url":null,"abstract":"How and why does servant leaders' behavior influence both performance (individual and collective) and emotional exhaustion within dynamic and extreme environments such as those of firefighters? We develop and test a multilevel model that integrates the principles of servant leadership with social exchange theory to explore how servant leadership positively influences collective task performance and how it strengthens adaptivity at the individual level and reduces emotional exhaustion. Our four‐wave and three‐source study sample comprised 303 firefighters nested in 45 fire stations. The results of multilevel structural equation model (MSEM) analyses indicate that at the individual level, servant leadership significantly predicts high adaptivity and low emotional exhaustion through the mediating influence of firefighters' felt trust and the trust climate. The implications of our results for theory and practice are discussed.","PeriodicalId":48431,"journal":{"name":"Public Administration Review","volume":"35 1","pages":""},"PeriodicalIF":8.3,"publicationDate":"2024-10-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142487671","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"American Society for Public Administration Code of Ethics","authors":"","doi":"10.1111/puar.13891","DOIUrl":"https://doi.org/10.1111/puar.13891","url":null,"abstract":"","PeriodicalId":48431,"journal":{"name":"Public Administration Review","volume":"71 1","pages":""},"PeriodicalIF":8.3,"publicationDate":"2024-10-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142444524","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Celebrating 84 Years","authors":"","doi":"10.1111/puar.13890","DOIUrl":"https://doi.org/10.1111/puar.13890","url":null,"abstract":"Click on the article title to read more.","PeriodicalId":48431,"journal":{"name":"Public Administration Review","volume":"68 1","pages":""},"PeriodicalIF":8.3,"publicationDate":"2024-10-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142444523","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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