Leadership research has emphasized the crucial role of gender and documented how women leaders are rated more negatively regarding essential behaviors and competencies. Drawing on social identity theory, studies show, however, that perceptions of women leaders are more positive if evaluated by female employees. This article contributes to this body of research, arguing that it is not necessarily the dyadic gender match between supervisor and employee that matters. Instead, gender-based group identities deserve more attention, since teams, and the social peer interactions they facilitate, can shape how individual employees, independent of their own gender, experience women and men leaders. Based on Danish local government data from 3400+ employees, we find that employees working in teams whose composition is more female (more male) provide more favorable ratings of women (men) leaders, while controlling for dyadic gender matches. The findings point to the importance of team design, evaluation protocols, and training for debiasing leadership assessments.
{"title":"Team Gender Composition Correlates With Ratings of Women and Men Leaders: On the Role of Group Prototypicality","authors":"Matthias Döring, Alexander Kroll","doi":"10.1111/puar.70049","DOIUrl":"https://doi.org/10.1111/puar.70049","url":null,"abstract":"Leadership research has emphasized the crucial role of gender and documented how women leaders are rated more negatively regarding essential behaviors and competencies. Drawing on social identity theory, studies show, however, that perceptions of women leaders are more positive if evaluated by female employees. This article contributes to this body of research, arguing that it is not necessarily the dyadic gender match between supervisor and employee that matters. Instead, gender-based group identities deserve more attention, since teams, and the social peer interactions they facilitate, can shape how individual employees, independent of their own gender, experience women and men leaders. Based on Danish local government data from 3400+ employees, we find that employees working in teams whose composition is more female (more male) provide more favorable ratings of women (men) leaders, while controlling for dyadic gender matches. The findings point to the importance of team design, evaluation protocols, and training for debiasing leadership assessments.","PeriodicalId":48431,"journal":{"name":"Public Administration Review","volume":"29 1","pages":""},"PeriodicalIF":8.3,"publicationDate":"2025-11-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145600118","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Public Sector Innovation. By M.A.Demircioglu and D. B.Audretsch, Cambridge, UK: Cambridge University Press, 2024. 262 pp. $29.99 (paperback). ISBN: 978‐1‐00‐927924‐6","authors":"Ali Asker Guenduez","doi":"10.1111/puar.70060","DOIUrl":"https://doi.org/10.1111/puar.70060","url":null,"abstract":"","PeriodicalId":48431,"journal":{"name":"Public Administration Review","volume":"1 1","pages":""},"PeriodicalIF":8.3,"publicationDate":"2025-11-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145515988","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Despite long‐standing interest in satisfaction with public services and organizations, our knowledge of how responsive user satisfaction is to real‐world performance fluctuations remains limited. Existing cross‐sectional studies may suffer from selection bias, while survey experiments may overstate performance information effects, as the salience of such information is artificially primed. We exploit a unique opportunity to study the link between performance failure and user satisfaction dynamically, as news of a major performance failure within the Danish National Board of Social Services happened to break during fielding of a satisfaction survey among the Board's users. Our analysis shows no negative effects of the performance failure on user satisfaction. These findings suggest that in real‐world settings—where citizens draw on many information sources when forming judgments—performance effects on satisfaction are weaker than prior studies suggest. Thus, satisfaction data cannot be assumed to automatically reflect changes in service providers' performance and reputation.
尽管长期以来对公共服务和组织的满意度感兴趣，但我们对用户满意度对现实世界性能波动的响应程度的了解仍然有限。现有的横断面研究可能存在选择偏差，而调查实验可能夸大绩效信息效应，因为这些信息的显著性是人为启动的。我们利用一个独特的机会动态地研究绩效失败和用户满意度之间的联系，因为丹麦国家社会服务委员会（Danish National Board of Social Services）在对该委员会用户进行满意度调查时，碰巧爆出了一个重大绩效失败的消息。我们的分析表明，性能故障对用户满意度没有负面影响。这些发现表明，在现实世界中，当公民在形成判断时利用许多信息来源时，绩效对满意度的影响比先前的研究表明的要弱。因此，不能假设满意度数据自动反映服务提供者的绩效和声誉的变化。
{"title":"The Effect of Performance Failures on User Satisfaction: Evidence From a Natural Experiment","authors":"Mads Thau, Maria Falk Mikkelsen, Nathan Favero","doi":"10.1111/puar.70059","DOIUrl":"https://doi.org/10.1111/puar.70059","url":null,"abstract":"Despite long‐standing interest in satisfaction with public services and organizations, our knowledge of how responsive user satisfaction is to real‐world performance fluctuations remains limited. Existing cross‐sectional studies may suffer from selection bias, while survey experiments may overstate performance information effects, as the salience of such information is artificially primed. We exploit a unique opportunity to study the link between performance failure and user satisfaction dynamically, as news of a major performance failure within the Danish National Board of Social Services happened to break during fielding of a satisfaction survey among the Board's users. Our analysis shows no negative effects of the performance failure on user satisfaction. These findings suggest that in real‐world settings—where citizens draw on many information sources when forming judgments—performance effects on satisfaction are weaker than prior studies suggest. Thus, satisfaction data cannot be assumed to automatically reflect changes in service providers' performance and reputation.","PeriodicalId":48431,"journal":{"name":"Public Administration Review","volume":"1 1","pages":""},"PeriodicalIF":8.3,"publicationDate":"2025-11-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145427746","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Michal Plaček, Juraj Nemec, David Špaček, Peter Pisár
This article maps and discusses the state of public administration education in the Czech Republic. The main method is the multiple case study, covering three topics. The first case enhances information about the scope and scale of public administration in the country. The data suggest that, especially at public schools, the number of students is continuously falling, and public administration did not develop as a specific discipline. The second case focuses on scientific output and internationalization of public administration education, and the last one on the impact of public administration programs on the public sector and national policies. We can observe a gradual convergence toward Western PA standards, which, however, lags behind economic and social developments. The main causes of this lock‐in in the past are the legacy of economic transformation, a demand‐driven approach, inappropriate funding of science, the accreditation system, and the influence of professional organizations.
{"title":"Public Administration Education in the Czech Republic: Facing Marginalization","authors":"Michal Plaček, Juraj Nemec, David Špaček, Peter Pisár","doi":"10.1111/puar.70061","DOIUrl":"https://doi.org/10.1111/puar.70061","url":null,"abstract":"This article maps and discusses the state of public administration education in the Czech Republic. The main method is the multiple case study, covering three topics. The first case enhances information about the scope and scale of public administration in the country. The data suggest that, especially at public schools, the number of students is continuously falling, and public administration did not develop as a specific discipline. The second case focuses on scientific output and internationalization of public administration education, and the last one on the impact of public administration programs on the public sector and national policies. We can observe a gradual convergence toward Western PA standards, which, however, lags behind economic and social developments. The main causes of this lock‐in in the past are the legacy of economic transformation, a demand‐driven approach, inappropriate funding of science, the accreditation system, and the influence of professional organizations.","PeriodicalId":48431,"journal":{"name":"Public Administration Review","volume":"20 1","pages":""},"PeriodicalIF":8.3,"publicationDate":"2025-11-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145427741","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Performance and Innovation in the Public Sector: Managing for Results, Third Edition. By Evan M.Berman and ImaneHijal‐Moghrabi, New York and London: Routledge/Taylor and Francis Group, 2023. 238 pp. $51.99 (hbk). ISBN: 978‐1‐032‐30369‐7","authors":"Marc Holzer","doi":"10.1111/puar.70055","DOIUrl":"https://doi.org/10.1111/puar.70055","url":null,"abstract":"","PeriodicalId":48431,"journal":{"name":"Public Administration Review","volume":"25 1","pages":""},"PeriodicalIF":8.3,"publicationDate":"2025-11-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145427782","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Jos C. N. Raadschelders, Kim Moloney, Katherine Willoughby, Hongtao Yi, Preston Phillips
{"title":"Updated Instructions for Authors and Reviewers of PAR Country Study Submissions","authors":"Jos C. N. Raadschelders, Kim Moloney, Katherine Willoughby, Hongtao Yi, Preston Phillips","doi":"10.1111/puar.70057","DOIUrl":"https://doi.org/10.1111/puar.70057","url":null,"abstract":"","PeriodicalId":48431,"journal":{"name":"Public Administration Review","volume":"208 1","pages":""},"PeriodicalIF":8.3,"publicationDate":"2025-10-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145396857","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Michael Olumekor, Emre Cinar, Roberto Vivona, Mehmet Akif Demircioglu
Entrepreneurship is increasingly promoted as a way to make public sector organizations (PSOs) more effective. However, there is little evidence on how it impacts the working lives of public employees. Therefore, this study investigates whether entrepreneurial leaders in PSOs enhance organizational effectiveness while promoting employee inclusion and well‐being. Based on a large survey of Australian Government employees ( n = 127,436), we found that entrepreneurial leaders significantly increase effectiveness and promote inclusion and well‐being. Furthermore, by comparing the various components of entrepreneurial leadership, we found that factors associated with entrepreneurship and general leadership both separately influence PSOs. However, while entrepreneurship factors have a stronger impact on organizational effectiveness and the promotion of well‐being, the more generic leadership factors are more strongly associated with inclusion promotion. Amid increasing demands on PSOs, this study highlights the value of training leaders in entrepreneurial and good leadership practices to improve organizational performance and employee support.
{"title":"Entrepreneurial Leadership, Well‐Being, and Inclusion in Public Sector Organizations","authors":"Michael Olumekor, Emre Cinar, Roberto Vivona, Mehmet Akif Demircioglu","doi":"10.1111/puar.70050","DOIUrl":"https://doi.org/10.1111/puar.70050","url":null,"abstract":"Entrepreneurship is increasingly promoted as a way to make public sector organizations (PSOs) more effective. However, there is little evidence on how it impacts the working lives of public employees. Therefore, this study investigates whether entrepreneurial leaders in PSOs enhance organizational effectiveness while promoting employee inclusion and well‐being. Based on a large survey of Australian Government employees ( <jats:italic>n</jats:italic> = 127,436), we found that entrepreneurial leaders significantly increase effectiveness and promote inclusion and well‐being. Furthermore, by comparing the various components of entrepreneurial leadership, we found that factors associated with entrepreneurship and general leadership both separately influence PSOs. However, while entrepreneurship factors have a stronger impact on organizational effectiveness and the promotion of well‐being, the more generic leadership factors are more strongly associated with inclusion promotion. Amid increasing demands on PSOs, this study highlights the value of training leaders in entrepreneurial and good leadership practices to improve organizational performance and employee support.","PeriodicalId":48431,"journal":{"name":"Public Administration Review","volume":"160 1","pages":""},"PeriodicalIF":8.3,"publicationDate":"2025-10-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145396858","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Strengthening the role of evidence in policy‐making is increasingly seen as crucial for the quality and legitimacy of public policies. Both among practitioners and scholars, there is a growing awareness that evidence‐informed policy‐making not only depends on the rigor and relevance of the research, science communication or features of policy‐makers. It also depends on how expertise arrangements in public organizations are organized . Yet, we currently lack a solid understanding of how organization matters for the role of evidence in policy‐making. The article presents an organizational‐theoretical perspective on how the formal organization of public bureaucracies shapes evidence use in policy‐making, with important implications for both analysis and design of expertise arrangements in public administration. The article thereby sets a new research agenda at the intersection of organizational theory and scholarship on evidence and policy‐making, which speaks directly to public administration practice.
{"title":"Evidence and Policy‐Making: An Organizational Approach","authors":"Johan Christensen","doi":"10.1111/puar.70051","DOIUrl":"https://doi.org/10.1111/puar.70051","url":null,"abstract":"Strengthening the role of evidence in policy‐making is increasingly seen as crucial for the quality and legitimacy of public policies. Both among practitioners and scholars, there is a growing awareness that evidence‐informed policy‐making not only depends on the rigor and relevance of the research, science communication or features of policy‐makers. It also depends on how expertise arrangements in public organizations are <jats:italic>organized</jats:italic> . Yet, we currently lack a solid understanding of <jats:italic>how</jats:italic> organization matters for the role of evidence in policy‐making. The article presents an organizational‐theoretical perspective on how the formal organization of public bureaucracies shapes evidence use in policy‐making, with important implications for both analysis and design of expertise arrangements in public administration. The article thereby sets a new research agenda at the intersection of organizational theory and scholarship on evidence and policy‐making, which speaks directly to public administration practice.","PeriodicalId":48431,"journal":{"name":"Public Administration Review","volume":"107 1","pages":""},"PeriodicalIF":8.3,"publicationDate":"2025-10-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145382292","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"\u0000Futures for the Public Sector. By G. Bouckaert, A. Hondeghem, T. Steen, and S. Van de Walle (eds), Leuven: Leuven University Press, 2025. ISBN: 978-9-46-270450-3\u0000","authors":"Tom Christensen, Per Lægreid","doi":"10.1111/puar.70054","DOIUrl":"https://doi.org/10.1111/puar.70054","url":null,"abstract":"<h2> Conflicts of Interest</h2>\u0000<p>The authors declare no conflicts of interest.</p>","PeriodicalId":48431,"journal":{"name":"Public Administration Review","volume":"39 1","pages":""},"PeriodicalIF":8.3,"publicationDate":"2025-10-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145396547","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"\u0000Rethinking Democratic Innovation: Cultural Clashes and the Reform of Democracy. By Frank Hendriks, Oxford: Oxford University Press, 2023. 288 pp. £78 (hardback). ISBN: 978-0-19-284829-1\u0000","authors":"Nicole Curato","doi":"10.1111/puar.70052","DOIUrl":"https://doi.org/10.1111/puar.70052","url":null,"abstract":"<h2> Conflicts of Interest</h2>\u0000<p>The author declares no conflicts of interest.</p>","PeriodicalId":48431,"journal":{"name":"Public Administration Review","volume":"20 1","pages":""},"PeriodicalIF":8.3,"publicationDate":"2025-10-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145396706","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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