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Targeting behavioral interventions based on past behavior: Evidence from vaccine uptake 基于过去行为的目标行为干预:来自疫苗摄取的证据
IF 3.8 2区 管理学 Q2 MANAGEMENT Pub Date : 2026-01-01 DOI: 10.1016/j.obhdp.2025.104465
Ilana Brody , Hengchen Dai , Silvia Saccardo , Katherine L. Milkman , Angela L. Duckworth , Mitesh S. Patel , Dena M. Gromet
Behavior change interventions are widely used, but for whom are they most effective? We examine whether past behavior shapes the effectiveness of interventions designed to either (1) provide information to shift intentions or (2) help people follow through on existing intentions. We focus on encouraging flu vaccinations. In online experiments (Study 1; N = 2,602), a video correcting misconceptions about flu vaccines increased vaccination intentions more effectively among people who had not been vaccinated in the prior flu season than those who had. In a field experiment with health systems (Study 2; N = 14,760), the same information intervention increased vaccination intentions and uptake for people who had not been vaccinated in the prior season but it did not have a significant impact on those previously vaccinated, though the difference between these subgroups was not statistically significant. In contrast, in the same field experiment, a follow-through intervention designed to make vaccination salient and convenient increased vaccine uptake only among those previously vaccinated. In a large-scale field experiment where streamlined adaptations of these interventions were delivered by a pharmacy (Study 3; N = 2,980,249), the follow-through intervention was again more effective for prior adopters than for previously unvaccinated individuals, while the information intervention had no impact for either subgroup. Collectively, these findings suggest that people’s past behavior may indicate whether insufficient intentions or follow-through challenges are the more relevant impediments to behavior change. Organizations can use this insight to decide whether and how to invest resources in behavior change interventions.
行为改变干预措施被广泛使用,但对谁最有效?我们研究了过去的行为是否会影响干预措施的有效性,这些干预措施旨在:(1)提供改变意图的信息,或(2)帮助人们遵循现有的意图。我们的重点是鼓励接种流感疫苗。在在线实验中(研究1;N = 2,602),一段纠正对流感疫苗误解的视频更有效地提高了在前一个流感季节未接种疫苗的人的疫苗接种意愿。在卫生系统的现场实验中(研究2;N = 14,760),相同的信息干预增加了在前一个季节未接种疫苗的人的疫苗接种意愿和吸收率,但对之前接种过疫苗的人没有显著影响,尽管这些亚组之间的差异没有统计学意义。相比之下,在相同的实地实验中,旨在使疫苗接种突出和方便的后续干预措施仅在先前接种过疫苗的人中增加了疫苗的吸收率。在一项大规模的现场实验中,药房提供了这些干预措施的简化适应(研究3;N = 2,980,249),后续干预对先前接种疫苗的人比先前未接种疫苗的人更有效,而信息干预对两个亚组都没有影响。总的来说,这些发现表明,人们过去的行为可能表明,动机不足或坚持到底的挑战是行为改变的更相关障碍。组织可以利用这种洞察力来决定是否以及如何在行为改变干预中投入资源。
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引用次数: 0
Learning from crisis: how crisis volunteering fosters resilience and change-oriented behaviors 从危机中学习:危机志愿者如何培养适应力和改变导向的行为
IF 3.8 2区 管理学 Q2 MANAGEMENT Pub Date : 2026-01-01 DOI: 10.1016/j.obhdp.2025.104466
Qing Gong , Dong Liu , Yang Chen , Cynthia Lee
Drawing on experiential learning theory and a nonwork–work enrichment perspective, this research examines if and how employee crisis volunteering as nonwork volunteering efforts to address public crisis situations fosters resilience that then enhances change-oriented behaviors at work. We propose that crisis volunteering can represent an experiential learning opportunity as it provides concrete and meaningful experiences that enable individuals to develop effective responses to adversity and derive positive meaning. Such processes strengthen resilience, which further enhances adaptive and creative performance at work. We further highlight the importance of context, proposing that employees’ perceived crisis strength and organizational culture of companionate love may amplify the effect of crisis volunteering. Evidence from five complementary field studies supports our theoretical model. A field experiment (Study 1) and a field quasi-experiment (Study 2) establish the causal effect of crisis volunteering on resilience and demonstrate the moderating roles of perceived crisis strength and companionate love culture. Two time-lagged, multisource field surveys conducted in distinct crisis contexts (Studies 3 and 4) provide converging support for the hypotheses. Finally, a qualitative study (Study 5) details the experiential learning processes through which crisis volunteering cultivates resilience and reveals broader transformative implications beyond the workplace.
利用体验式学习理论和非工作-工作丰富视角,本研究考察了员工危机志愿服务作为非工作志愿服务来解决公共危机情况是否以及如何培养弹性,从而增强工作中的变革导向行为。我们认为,危机志愿服务可以代表一种体验式学习机会,因为它提供了具体而有意义的经验,使个人能够发展对逆境的有效反应并获得积极意义。这些过程加强了复原力,从而进一步提高了工作中的适应性和创造性表现。我们进一步强调情境的重要性,提出员工感知的危机强度和同伴之爱的组织文化可能会放大危机志愿服务的效果。来自五个互补的实地研究的证据支持我们的理论模型。实地实验(研究1)和实地准实验(研究2)建立了危机志愿服务对心理弹性的因果关系,并证明了感知危机强度和同伴爱情文化的调节作用。在不同的危机背景下进行的两项滞后的、多源的实地调查(研究3和4)为这些假设提供了趋同的支持。最后,一项定性研究(研究5)详细介绍了危机志愿服务培养韧性的体验式学习过程,并揭示了工作场所之外更广泛的变革意义。
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引用次数: 0
When You Say It: How the Timing of LGBTQ+ Allyship Displays Shapes Evaluations of Organizations 当你说:LGBTQ+盟友关系的时机如何显示对组织的评估
IF 3.8 2区 管理学 Q2 MANAGEMENT Pub Date : 2026-01-01 DOI: 10.1016/j.obhdp.2025.104464
Michael W. White , James T. Carter
Organizations frequently aim to display their allyship with the LGBTQ+ community, often through campaigns, advertisements, and statements, particularly during Pride Month. Although existing research typically focuses on the content of such allyship displays, we integrate theories of attribution and identity safety to reveal how the perceived authenticity of organizational allyship depends on when organizations display it. Across six preregistered experiments using field, laboratory, and online samples, we find that both LGBTQ+ observers (Experiments 1, 3, 5, and 6) and LGBTQ+ employees (Experiments 2 and 4) perceive organizational allyship displays as less authentic when displayed during Pride Month as opposed to other times, even when the content of the allyship display is held constant. We further find that the timing of organizational allyship displays shapes perceived authenticity because timing shapes the extent to which LGBTQ+ individuals attribute values-driven motives to the organization’s allyship (Experiments 3 and 4), a process that, in turn, impacts employees’ sense of belonging and organizational commitment (Experiment 4). Lastly, we find that this effect is unique to LGBTQ+ individuals: non-target groups, such as cis-straight observers, evaluate the authenticity of allyship displays similarly, regardless of timing (Experiments 5 and 6). This work advances research on allyship and has implications for how perceptions of allyship are influenced by social identity. To be an authentic ally, it is not just what an organization says, but also when an organization says it.
组织经常通过活动、广告和声明来展示他们与LGBTQ+社区的盟友关系,尤其是在骄傲月期间。虽然现有的研究主要集中在这种盟友关系表现的内容上,但我们整合了归因和身份安全的理论,揭示了组织盟友关系的感知真实性如何取决于组织何时表现它。通过使用现场、实验室和在线样本进行的六个预注册实验,我们发现LGBTQ+观察者(实验1、3、5和6)和LGBTQ+员工(实验2和4)都认为,即使在盟友关系展示的内容保持不变的情况下,在骄傲月期间展示的组织盟友关系表现比其他时间更不真实。我们进一步发现,组织盟友关系的时机塑造了感知真实性,因为时机塑造了LGBTQ+个体将价值观驱动动机归因于组织盟友关系的程度(实验3和4),这一过程反过来影响员工的归属感和组织承诺(实验4)。最后,我们发现这种效应是LGBTQ+个体所特有的:非目标群体,如顺直观察者,在不考虑时间的情况下,对盟友关系表现的真实性的评估类似(实验5和6)。这项工作推进了对盟友关系的研究,并对盟友关系的感知如何受到社会身份的影响产生了影响。要成为一个真正的盟友,不仅仅是一个组织说什么,还包括一个组织什么时候说。
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引用次数: 0
Should I stand up for my mistreated colleague? When and why high-status team members stand up for their coworkers 我应该为我受虐待的同事挺身而出吗?高地位的团队成员何时以及为什么会为同事挺身而出
IF 3.8 2区 管理学 Q2 MANAGEMENT Pub Date : 2025-12-29 DOI: 10.1016/j.obhdp.2025.104463
Oguz Gencay , Rellie Derfler-Rozin , Gamze Arman
Supervisory mistreatment has adverse consequences for its victims. Coworkers, as observers, can shape victims’ experiences by standing up for them. Yet doing so entails the risk of supervisory retaliation. High-status coworkers should be well-positioned to stand up for victims as they have greater social capital at work. However, such retaliation risks may loom large for them because they are highly motivated to protect what they have. Thus, prior research reports both positive and negative links between status markers and various forms of standing up. We suggest that these inconclusive findings stem from examining individuals’ status only within a single domain (e.g., work) while neglecting how their standing in other groups may shape their experiences in that focal domain. Building on status inconsistency theory (Lenski, 1954) and the concept of status portfolios (Fernandes et al., 2021), we argue that status variance (i.e., inconsistency of status across groups) shapes how high-status employees react to mistreatment. Specifically, we hypothesize that high-status employees with high (compared to low) status variance will experience greater fear of retaliation and reduced willingness to stand up. We argue that this occurs because they perceive their status portfolios as unstable and become more vigilant in protecting their elevated standing at work. Four complementary studies provided support for our hypotheses. We discuss implications for research on bystander intervention, supervisory mistreatment, and status.
监管虐待对受害者有不良后果。作为旁观者,同事可以通过支持受害者来塑造他们的经历。然而,这样做会带来监管报复的风险。地位高的同事应该处于有利地位,为受害者挺身而出,因为他们在工作中拥有更大的社会资本。然而,对他们来说,这种报复的风险可能会很大,因为他们有很强的动机来保护自己拥有的东西。因此,先前的研究报告了地位标志与各种形式的站立之间的积极和消极联系。我们认为,这些不确定的发现源于只考察个人在单一领域(例如,工作)的地位,而忽略了他们在其他群体中的地位如何影响他们在该重点领域的经历。基于地位不一致理论(Lenski, 1954)和地位组合概念(Fernandes et al., 2021),我们认为地位差异(即跨群体的地位不一致)塑造了高地位员工对虐待的反应。具体来说,我们假设地位高的员工与地位低的员工相比,地位差异大的员工更害怕报复,更不愿意站出来。我们认为,这是因为他们认为自己的地位组合不稳定,因此更加警惕地保护自己在工作中的地位。四项补充研究为我们的假设提供了支持。我们讨论了旁观者干预、监督虐待和地位的研究意义。
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引用次数: 0
The common behavior effect in norm learning: When frequent observations override the behavior of the majority 规范学习中的共同行为效应:当频繁的观察压倒了大多数人的行为
IF 3.8 2区 管理学 Q2 MANAGEMENT Pub Date : 2025-10-10 DOI: 10.1016/j.obhdp.2025.104441
Thomas K.A. Woiczyk , Rahil Hosseini , Gaël Le Mens
Prior research suggests that descriptive norms correspond to what most people do—the “behavior of the majority.” We examine norm perception in situations where the behavior of the majority differs from the most frequently observed behavior—the “common behavior.” In environments where individuals learn descriptive norms through repeated observations of a reference group, we propose that perceived norms align more closely with the common behavior than with the behavior of the majority. Consequently, individuals are more likely to follow the common behavior, even when it differs from what most people do. We argue that this ‘common behavior effect’ arises from a combination of two factors: the structure of the information environments in which the behavior of the majority and the common behavior differ, and imperfect source memory of the observed behaviors. We provide evidence for the basic phenomenon and test two moderators in four studies reported in the body of the article and two ancillary studies reported in the appendix. These findings are important for our understanding of social norms, because they challenge the assumption that norms simply reflect the behavior of the majority. They also cast light on phenomena such as pluralistic ignorance, majority illusions in online and offline environments or the spread of misinformation on social media. Finally, they have practical implications for how to shape norms in organizations.
Organizational Relevance and Contribution Statement
Organizations frequently rely on social norms to promote coordination, compliance, and shared expectations among employees, customers, or citizens. Our research shows that people often infer norms not from what most people do, but from what they observe most frequently — even when these behaviors are enacted by only a minority. This ”common behavior effect” highlights that perceptions of what is typical can be shaped by how information is encountered rather than by actual majorities. For managers and policymakers, this insight has direct implications. Efforts to influence behavior—such as encouraging ethical conduct, adoption of safety practices, or participation in diversity initiatives—may fail if interventions rely on communicating the behavior of the majority but neglect the behaviors people encounter most often. Norm-based strategies can be strengthened by structuring information environments so that desirable behaviors are both visible and repeatedly observed, even if they are not yet the majority choice. By clarifying when and why common behaviors override actual majorities in shaping norms, our findings help organizations design communication and training programs that more effectively guide employee and consumer behavior, reduce the persistence of harmful practices, and prevent misperceptions that contribute to misinformation or organizational drift.
先前的研究表明,描述性规范与大多数人的行为相对应,即“大多数人的行为”。我们在大多数人的行为不同于最经常观察到的行为——“普通行为”的情况下研究规范感知。在个体通过反复观察参照群体来学习描述性规范的环境中,我们提出,感知规范与共同行为的关系比与大多数行为的关系更密切。因此,个人更有可能遵循共同的行为,即使它与大多数人的行为不同。我们认为,这种“共同行为效应”源于两个因素的结合:信息环境的结构,其中大多数人的行为与共同行为不同,以及观察到的行为的不完善的源记忆。我们为基本现象提供证据,并在文章主体报道的四项研究和附录中报道的两项辅助研究中测试了两个调节因子。这些发现对我们理解社会规范很重要,因为它们挑战了规范仅仅反映大多数人行为的假设。它们还揭示了诸如多元无知、在线和离线环境中的多数错觉或社交媒体上错误信息的传播等现象。最后,它们对如何在组织中塑造规范具有实际意义。组织相关性和贡献声明组织经常依赖社会规范来促进员工、客户或公民之间的协调、遵从和共享期望。我们的研究表明,人们通常不是根据大多数人的行为,而是根据他们最经常观察到的行为来推断规范——即使这些行为是由少数人制定的。这种“共同行为效应”强调,对典型行为的看法可以由信息的遭遇而不是实际多数来决定。对于管理者和政策制定者来说,这种见解具有直接意义。如果干预措施依赖于沟通大多数人的行为,而忽视了人们最经常遇到的行为,那么影响行为的努力——比如鼓励道德行为、采用安全措施或参与多样性倡议——可能会失败。基于规范的策略可以通过构建信息环境来加强,这样人们就可以看到并反复观察到理想的行为,即使它们还不是大多数选择。通过澄清在规范形成过程中,常见行为何时以及为何凌驾于实际多数,我们的发现有助于组织设计沟通和培训计划,从而更有效地指导员工和消费者的行为,减少有害做法的持续存在,并防止导致错误信息或组织漂移的误解。
{"title":"The common behavior effect in norm learning: When frequent observations override the behavior of the majority","authors":"Thomas K.A. Woiczyk ,&nbsp;Rahil Hosseini ,&nbsp;Gaël Le Mens","doi":"10.1016/j.obhdp.2025.104441","DOIUrl":"10.1016/j.obhdp.2025.104441","url":null,"abstract":"<div><div>Prior research suggests that descriptive norms correspond to what most people do—the “behavior of the majority.” We examine norm perception in situations where the behavior of the majority differs from the most frequently observed behavior—the “common behavior.” In environments where individuals learn descriptive norms through repeated observations of a reference group, we propose that perceived norms align more closely with the common behavior than with the behavior of the majority. Consequently, individuals are more likely to follow the common behavior, even when it differs from what most people do. We argue that this ‘common behavior effect’ arises from a combination of two factors: the structure of the information environments in which the behavior of the majority and the common behavior differ, and imperfect source memory of the observed behaviors. We provide evidence for the basic phenomenon and test two moderators in four studies reported in the body of the article and two ancillary studies reported in the appendix. These findings are important for our understanding of social norms, because they challenge the assumption that norms simply reflect the behavior of the majority. They also cast light on phenomena such as pluralistic ignorance, majority illusions in online and offline environments or the spread of misinformation on social media. Finally, they have practical implications for how to shape norms in organizations.</div><div><strong>Organizational Relevance and Contribution Statement</strong></div><div>Organizations frequently rely on social norms to promote coordination, compliance, and shared expectations among employees, customers, or citizens. Our research shows that people often infer norms not from what most people do, but from what they observe most frequently — even when these behaviors are enacted by only a minority. This ”common behavior effect” highlights that perceptions of what is typical can be shaped by how information is encountered rather than by actual majorities. For managers and policymakers, this insight has direct implications. Efforts to influence behavior—such as encouraging ethical conduct, adoption of safety practices, or participation in diversity initiatives—may fail if interventions rely on communicating the behavior of the majority but neglect the behaviors people encounter most often. Norm-based strategies can be strengthened by structuring information environments so that desirable behaviors are both visible and repeatedly observed, even if they are not yet the majority choice. By clarifying when and why common behaviors override actual majorities in shaping norms, our findings help organizations design communication and training programs that more effectively guide employee and consumer behavior, reduce the persistence of harmful practices, and prevent misperceptions that contribute to misinformation or organizational drift.</div></div>","PeriodicalId":48442,"journal":{"name":"Organizational Behavior and Human Decision Processes","volume":"191 ","pages":"Article 104441"},"PeriodicalIF":3.8,"publicationDate":"2025-10-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145268740","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The power of pausing in collaborative conversations 在协作对话中暂停的力量
IF 3.8 2区 管理学 Q2 MANAGEMENT Pub Date : 2025-10-09 DOI: 10.1016/j.obhdp.2025.104455
Alex B. Van Zant , Jonah Berger , Grant Packard , Harry Wang
Communicators benefit from being perceived as helpful in collaborative conversations. While research has found that actions preceding such conversations can impact how communicators are perceived, less is known about how speaking style shapes such perceptions. Might how communicators talk (i.e., how often they pause) influence how helpful they seem? Though speakers who spend more time in silence while talking are often perceived negatively, we suggest that brief pauses while speaking can be beneficial. Specifically, we argue that pausing encourages verbal assents from conversation partners (e.g., “yeah” or “uh-huh”), which leads them to perceive speakers more positively. A multi-method study of collaborative conversations, including an analysis of customer service calls and two experiments manipulating pause frequency, supports this account. Although long silences can have impression management drawbacks, our findings indicate that, in collaborative conversations, brief pauses while speaking can make a person seem more helpful because they encourage conversation partners to assent.
在协作对话中,沟通者会从被认为有帮助中获益。虽然研究发现,谈话前的行为会影响人们对沟通者的看法,但人们对说话风格如何塑造这种看法知之甚少。沟通者说话的方式(即他们停顿的频率)是否会影响他们看起来有多乐于助人?虽然说话时花更多时间保持沉默的人通常会被认为是消极的,但我们认为说话时短暂的停顿是有益的。具体来说,我们认为停顿会鼓励对话伙伴的口头同意(例如,“是”或“嗯哼”),这会让他们更积极地看待说话者。一项对协作对话的多方法研究,包括对客户服务电话的分析和两个操纵暂停频率的实验,支持了这一说法。虽然长时间的沉默可能会对印象管理造成不利影响,但我们的研究结果表明,在合作对话中,说话时短暂的停顿可以让一个人看起来更乐于助人,因为这鼓励了对话伙伴的同意。
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引用次数: 0
Scarcity undermines directed attention and pleasurable thinking 稀缺性破坏了定向注意力和愉快的思考
IF 3.8 2区 管理学 Q2 MANAGEMENT Pub Date : 2025-09-20 DOI: 10.1016/j.obhdp.2025.104449
Sherry Jueyu Wu , Nathan N. Cheek , Eldar Shafir
Thinking for pleasure, including fantasies and imagination, can be a source of joy, relaxation, and a mental escape from everyday adversity. We demonstrate that people intuitively expect those in poverty, who presumably have less access to other forms of welcome escape, to be better able and more highly motivated to find pleasure in imagination and fantasy (Study 1). Yet, thinking for pleasure involves the effortful direction of attention. We argue that persistent financial concerns can impair directed attention and thus interfere with pleasurable thinking. Using cross-sectional and longitudinal approaches, we first establish an association in everyday life between financial concerns and self-reported difficulty in directed attention and pleasurable thinking (Studies 2–3). In a subsequent experiment (Study 4), participants engage in pleasurable thinking experiences accompanied by lexical decision tasks. We find that, when financial concerns are salient, perceived financial scarcity predicts faster responses to money-related stimuli, slower responses to stimuli related to pleasurable thinking experiences, and a less pleasurable experience overall. Perceived financial scarcity appears to undermine the potential entertainment or relief that imagination can bring. Because imaginative thought underlies creativity and problem-solving, the attentional cost of financial constraint may impair performance in cognitively demanding roles. Our research adds to models linking compensation and performance, suggesting that reducing financial constraint may boost not only motivation, but also cognitive resources essential for innovation and productivity. For those experiencing persistent financial scarcity, intentional thinking, joyful as it can be, may prove a less effective tool for finding pleasure in work and daily life.
为快乐而思考,包括幻想和想象,可以是快乐、放松和逃避日常逆境的精神源泉。我们证明,人们本能地期望那些贫困的人,他们可能很少有机会获得其他形式的欢迎逃避,更有能力和更有动力在想象和幻想中找到快乐(研究1)。然而,为快乐而思考涉及到注意力的努力方向。我们认为,持续的财务担忧会损害定向注意力,从而干扰愉快的思考。使用横断面和纵向方法,我们首先在日常生活中建立了财务问题与自我报告的定向注意困难和愉快思考之间的联系(研究2-3)。在随后的实验(研究4)中,参与者参与了伴随词汇决策任务的愉快思考体验。我们发现,当财务问题突出时,感知到的财务稀缺性预示着对与金钱相关的刺激的反应更快,对与愉快的思考体验相关的刺激的反应更慢,以及总体上更不愉快的体验。感知到的经济匮乏似乎破坏了想象力可能带来的潜在娱乐或解脱。因为想象力是创造力和解决问题的基础,财务约束的注意力成本可能会损害在认知要求较高的角色中的表现。我们的研究补充了薪酬与绩效挂钩的模型,表明减少财务约束不仅可以提高动机,还可以提高创新和生产力所必需的认知资源。对于那些持续经历资金短缺的人来说,有意识的思考,尽管可能很快乐,但可能不是在工作和日常生活中寻找快乐的有效工具。
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引用次数: 0
The power and peril of first offers in negotiations: a conceptual, meta-analytic, and experimental synthesis 谈判中先出价的力量和危险:概念、元分析和实验综合
IF 3.8 2区 管理学 Q2 MANAGEMENT Pub Date : 2025-09-19 DOI: 10.1016/j.obhdp.2025.104448
Hannes M. Petrowsky , Lea Boecker , Yannik A. Escher , Marie-Lena Frech , Malte Friese , Adam D. Galinsky , Brian Gunia , Alice J. Lee , Michael Schaerer , Martin Schweinsberg , Meikel Soliman , Roderick Swaab , Eve S. Troll , Marcel Weber , David D. Loschelder
Is it advantageous to make the first offer and to do so ambitiously? Although initial studies suggested clear advantages across cultures and contexts, recent findings have challenged the robustness of this first-mover advantage. A preregistered meta-analysis of 374 effects from 90 studies (Study 1; N = 16,334) revealed three beneficial effects of making the first offer: (a) a general first-mover advantage (g = 0.42, m = 80), (b) a positive correlation between first-offer magnitude and agreement value (r = 0.62, g = 1.56, m = 53), and (c) an advantage of ambitious (vs. moderate) first offers on agreement value (g = 1.14, m = 187). The meta-analysis also identified two detrimental outcomes of ambitious first offers: (d) fewer deals (i.e., more impasses; g = −0.42, m = 13) and (e) worse subjective value experienced by recipients (g = −0.40, m = 41). Two preregistered experiments (Study 2a-2b; N = 2,121) replicated both the beneficial and detrimental meta-analytic effects and simultaneously tested multiple psychological mechanisms driving these effects. Across the experiments, selective accessibility drove the effect of first-offer magnitude on counteroffers, while anger drove the effects on impasses and subjective value. Across both the meta-analysis and the experiments, negotiation complexity moderated both the beneficial and detrimental effects of first offers; as the number and type of issues (i.e., complexity) increased, the effects of first offers became smaller, and the mechanisms changed. Overall, the current meta-analysis and experiments collectively illuminate the direction, size, psychological pathways, and boundaries of first-offer effects in negotiations.
提出第一个条件并雄心勃勃地这样做是否有利?虽然最初的研究表明了跨文化和背景的明显优势,但最近的研究结果对这种先发优势的稳健性提出了挑战。一项对来自90项研究的374个效应进行的预注册meta分析(研究1,N = 16,334)揭示了首次出价的三个有益效应:(A)一般的先发优势(g = 0.42, m = 80), (b)首次出价的大小与协议值之间的正相关(r = 0.62, g = 1.56, m = 53),以及(c)雄心勃勃(相对于温和)的首次出价对协议值的优势(g = 1.14, m = 187)。元分析还发现了雄心勃勃的首次报价的两个不利结果:(d)交易减少(即更多的僵局;g = - 0.42, m = 13)和(e)接受者的主观价值体验更差(g = - 0.40, m = 41)。两个预先注册的实验(研究2a-2b; N = 2,121)重复了有益和有害的meta分析效应,同时测试了驱动这些效应的多种心理机制。在实验中,选择性可及性影响了首次出价大小对还价的影响,而愤怒影响了僵局和主观价值的影响。在meta分析和实验中,谈判复杂性既缓和了首次报价的有利影响,也缓和了首次报价的不利影响;随着问题的数量和类型(即复杂性)的增加,首次报价的影响变得越来越小,机制也发生了变化。总的来说,目前的荟萃分析和实验共同阐明了谈判中首次报价效应的方向、大小、心理途径和边界。
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引用次数: 0
The Reviewer’s PACT: A guide and commitment to high-quality reviewing 审稿人的PACT:对高质量审稿的指导和承诺
IF 3.8 2区 管理学 Q2 MANAGEMENT Pub Date : 2025-09-01 DOI: 10.1016/j.obhdp.2025.104450
Michael D. Baer
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引用次数: 0
Not all workplace gossip is equal: A moral-emotions perspective on how gossip type shapes recipients’ reactions to gossipers 并非所有的职场八卦都是一样的:从道德-情感的角度看八卦类型如何影响接受者对八卦者的反应
IF 3.8 2区 管理学 Q2 MANAGEMENT Pub Date : 2025-08-26 DOI: 10.1016/j.obhdp.2025.104440
Rui Zhong , Stephen H. Lee , Yingxin Deng
Existing research has presented mixed perspectives and evidence on how gossip recipients react to gossipers. Our work reconciles these discrepancies by proposing that the answer depends on the type of workplace gossip the recipient receives and the moral emotion each type generates. Building on Lee and Barnes’ (2021) typology—which distinguishes between two types of negative gossip (i.e., derogation-based and protection-based) and two types of positive gossip (i.e., endorsement-based and communion-based)—and drawing on moral emotion theory, we argue that the four types of workplace gossip lead recipients to exhibit divergent responses toward the gossiper by eliciting different moral emotions. Specifically, we hypothesize that derogation-based gossip leads to avoidant behavior through moral disgust, protection-based gossip leads to helping behavior through gratitude, endorsement-based gossip leads to endorsement emulation through moral elevation, and communion-based gossip leads to socializing behavior through companionate love. To test these hypotheses, we first developed measures following a pre-registered procedure to capture the receipt of the four types of workplace gossip with three separate samples of employees. We then conducted three pre-registered studies using complementary methods: a multi-wave survey study, a recall-based experiment, and a scenario-based experiment. The results fully supported our hypotheses. We conclude by discussing the theoretical and practical implications of our findings.
关于流言接受者对流言者的反应,现有的研究给出了不同的观点和证据。我们的研究调和了这些差异,提出答案取决于接受者收到的职场八卦的类型,以及每种类型产生的道德情感。基于Lee和Barnes(2021)的类型学——区分两种类型的负面八卦(即基于贬义和基于保护的八卦)和两种类型的积极八卦(即基于认可和基于交流的八卦)——并借鉴道德情感理论,我们认为,四种类型的职场八卦通过引发不同的道德情感,导致接受者对八卦者表现出不同的反应。具体来说,我们假设基于贬损的八卦会通过道德厌恶导致回避行为,基于保护的八卦会通过感激导致帮助行为,基于支持的八卦会通过道德提升导致支持模仿,而基于交流的八卦会通过伴侣之爱导致社交行为。为了验证这些假设,我们首先按照预先注册的程序制定了措施,用三个不同的员工样本来捕捉四种类型的职场八卦的接收情况。然后,我们使用互补的方法进行了三项预注册研究:多波调查研究、基于回忆的实验和基于场景的实验。结果完全支持我们的假设。最后,我们讨论了研究结果的理论和实践意义。
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Organizational Behavior and Human Decision Processes
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