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Competition and Collaboration in Crowdsourcing Communities: What Happens When Peers Evaluate Each Other? 众包社区中的竞争与协作:同行相互评价时会发生什么?
IF 4.1 2区 管理学 Q1 Business, Management and Accounting Pub Date : 2024-04-30 DOI: 10.1287/orsc.2021.15163
Christoph Riedl, Tom Grad, Christopher Lettl
Organization Science, Ahead of Print.
组织科学》,提前印刷。
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引用次数: 0
“Seeing Eye to Eye” About Our Relationship Is Good for Us and Everyone Else: An Examination of LMX Agreement and Views of Fair Treatment 对我们的关系 "见仁见智 "对我们和其他人都有好处:对 LMX 协议和公平待遇观点的研究
IF 4.1 2区 管理学 Q1 Business, Management and Accounting Pub Date : 2024-04-29 DOI: 10.1287/orsc.2021.15475
Fadel K. Matta, Emma L. Frank, Cindy P. Muir (Zapata)

Research across a wide array of fields has established the organizational importance of fair treatment and why it should be a primary consideration of supervisors. As such, scholars have begun to unpack characteristics of organizations, supervisors, and employees that may promote fair treatment. Although this literature has been informative and is growing, we know little about how the dyadic interplay between leaders and followers—and, in particular, how both parties’ perceptions of that joint interplay—may facilitate or hinder views of fairness. The lack of clarity on this phenomenon is particularly problematic when one considers that there are several features of dyadic relationships within work units that—by their nature—work against the facilitation of fair treatment (e.g., supervisors inevitably provide some employees more/less information, support, and attention than others because they cannot establish high-quality exchange relationships with every employee). Drawing from common threads found in theories of fairness and role theory surrounding expectation alignment, we posit that the key to facilitating views of fair treatment at any level of relationship quality is for supervisors and employees to “see eye to eye” on LMX quality-LMX agreement. We further theorize that each party’s views of fair treatment flowing from LMX agreement (within the dyad) will ultimately result in leaders being more efficacious about their fairness-related abilities and employees performing at higher levels (beyond the dyad). Results of three field studies (and two supplemental preregistered experiments) largely support our theorizing and further show that fair treatment can result in a self-reinforcing positive fairness-efficacy spiral for supervisors.

Funding: This research was partially funded by the University of Georgia's Institute for Leadership Advancement Research Scholar Award.

Supplemental Material: The online appendix is available at https://doi.org/10.1287/orsc.2021.15475.

各领域的研究已经确定了公平待遇在组织中的重要性,以及为何公平待遇应成为主管人员的首要考虑因素。因此,学者们已经开始揭示组织、主管和员工可能促进公平待遇的特征。尽管这些文献内容丰富,而且还在不断增加,但我们对领导者和追随者之间的相互作用,尤其是双方对这种相互作用的看法,是如何促进或阻碍公平观的,却知之甚少。如果我们考虑到工作单位中的二元关系有几个特点,而这些特点的本质又不利于促进公平待遇(例如,主管不可避免地会为某些员工提供比其他员工更多或更少的信息、支持和关注,因为他们不可能与每个员工都建立起高质量的交流关系),那么对这一现象的不清楚就尤其成问题了。根据公平理论和角色理论中有关期望一致性的共同点,我们认为,在任何关系质量水平上,促进公平待遇观点的关键在于主管和员工在 LMX 质量-LMX 协议上 "意见一致"。我们进一步推论,双方从 LMX 协议(在二人关系中)中产生的公平待遇观将最终导致领导者在公平相关的能力方面更有效率,以及员工在更高水平上的表现(在二人关系之外)。三项实地研究(和两项预先登记的补充实验)的结果在很大程度上支持了我们的理论,并进一步表明,公平待遇可以为主管带来自我强化的积极公平效能螺旋:本研究的部分经费来自佐治亚大学领导力促进研究所的研究学者奖:在线附录见 https://doi.org/10.1287/orsc.2021.15475。
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引用次数: 0
Loss of Peers and Individual Worker Performance: Evidence From H-1B Visa Denials 同行流失与工人个人绩效:拒绝 H-1B 签证的证据
IF 4.1 2区 管理学 Q1 Business, Management and Accounting Pub Date : 2024-04-23 DOI: 10.1287/orsc.2023.17319
Prithwiraj Choudhury, Kirk Doran, Astrid Marinoni, Chungeun Yoon

We study how restrictive immigration policies that result in the unexpected loss of coworkers affect the performance of skilled migrants employed in organizations. Specifically, we examine the impact of the loss of team members on their coworkers’ performance in response to the unexpectedly increased denials of extensions of H-1B work visas in the United States beginning in 2017. Losing a team member generally has a positive, albeit economically insignificant, effect on the performance of workers left behind. However, we find that individuals who lost peers of the same ethnic background experience a substantial decrease in their performance. To confirm that our results are not plagued by the presence of unobservable team or individual features that might impact visa denial decisions, we build an instrumental variable that exploits the fixed duration of the H-1B visa. Heterogeneity analyses suggest that our result is driven by workers in small teams, teams working on atypical tasks, and ethnically homogeneous teams. These analyses hint at the fact that ethnic ties may boost individual performance through preferential channels of knowledge and information spillovers.

Supplemental Material: The online appendix is available at https://doi.org/10.1287/orsc.2023.17319.

我们研究了导致同事意外流失的限制性移民政策如何影响受雇于组织的技术移民的绩效。具体而言,我们研究了团队成员的流失对其同事绩效的影响,以应对美国从 2017 年开始意外增加的 H-1B 工作签证延期被拒的情况。失去团队成员一般会对留下的工人的绩效产生积极影响,尽管在经济上并不显著。然而,我们发现,失去相同种族背景的同伴后,个人的绩效会大幅下降。为了证实我们的研究结果没有受到可能影响拒签决定的不可观测的团队或个人特征的影响,我们利用 H-1B 签证的固定期限建立了一个工具变量。异质性分析表明,我们的结果是由小团队、从事非典型任务的团队和种族同质团队中的工人驱动的。这些分析表明,种族关系可能会通过知识和信息溢出的优先渠道提高个人绩效:在线附录见 https://doi.org/10.1287/orsc.2023.17319。
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引用次数: 0
Fast Friends: The Impact of Short-Term Visits on Firms’ Invention Outcomes 快朋友:短期访问对企业发明成果的影响
IF 4.1 2区 管理学 Q1 Business, Management and Accounting Pub Date : 2024-04-22 DOI: 10.1287/orsc.2021.16081
Hyo Kang, John Eklund
We examine how employees’ short-term visits between research and development (R&D) centers across different countries can enhance a firm’s invention outcomes through enhancing intraorganizational knowledge flows and mutual trust between scientists. We utilize the staggered introduction of the U.S. visa waiver program (VWP) to 41 countries in 1988–2023, which substantially increased short-term visits to the United States. Following the introduction of the VWP, global pharmaceutical companies with R&D centers in VWP countries showed a significant increase in invention quantity and scope compared with those without R&D centers in VWP countries. Notably, we find that the benefits of short-term visits are greater when there is an intermediate knowledge distance between firms’ R&D centers in the United States and VWP countries. If R&D centers have similar knowledge bases, efficient knowledge flows can occur even without visits. For centers with very different knowledge bases, short-term visits do not provide enough time for sufficient knowledge flows. Benefits of short-term visits are also magnified when the cultural distance is greater between firms’ R&D centers. Our findings highlight that even short-term face-to-face interactions can enhance the sharing of tacit knowledge and subsequent invention, thereby offering important managerial and policy implications. Supplemental Material: The online appendix is available at https://doi.org/10.1287/orsc.2021.16081 .
我们研究了员工在不同国家的研发(R&D)中心之间的短期访问如何通过加强组织内知识流动和科学家之间的相互信任来提高企业的发明成果。我们利用了美国在 1988-2023 年间向 41 个国家交错推出的免签证计划(VWP),该计划大幅增加了赴美短期访问。VWP 实施后,与那些在 VWP 国家没有研发中心的公司相比,在 VWP 国家设有研发中心的全球制药公司在发明数量和范围上都有显著增长。值得注意的是,我们发现,当企业在美国和 VWP 国家的研发中心之间存在中间知识距离时,短期访问的益处更大。如果研发中心的知识基础相似,那么即使不进行访问,也能实现高效的知识流动。对于知识基础差异很大的研发中心来说,短期访问则无法为充分的知识流动提供足够的时间。当企业研发中心之间的文化距离较大时,短期访问的好处也会放大。我们的研究结果突出表明,即使是短期的面对面交流也能促进隐性知识的共享和后续发明,从而产生重要的管理和政策影响。补充材料:在线附录见 https://doi.org/10.1287/orsc.2021.16081 。
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引用次数: 1
Group Size and Its Impact on Diversity-Related Perceptions and Hiring Decisions in Homogeneous Groups 群体规模及其对同质群体中与多样性相关的认知和聘用决策的影响
IF 4.1 2区 管理学 Q1 Business, Management and Accounting Pub Date : 2024-04-18 DOI: 10.1287/orsc.2020.14705
Aneesh Rai, Edward H. Chang, Erika L. Kirgios, Katherine L. Milkman

Why do some homogeneous groups face backlash for lacking diversity, whereas others escape censure? We show that a homogeneous group’s size changes how it is perceived and whether decision makers pursue greater diversity in its ranks. We theorize that people make different inferences about larger groups than smaller ones—with consequences for diversity management—due to Bayesian reasoning. This can produce sensitivity to a lack of diversity in large groups and limited sensitivity to a lack of diversity in small groups. Because each group member represents the outcome of a hiring decision, larger homogeneous groups signal a diversity problem more strongly than smaller homogeneous groups. Across three preregistered experiments (n = 4,283), we show that decision makers are more likely to diversify larger homogeneous groups than smaller ones and view larger homogeneous groups as (i) more likely to have resulted from an unfair selection process; (ii) less diverse; (iii) more likely to face diversity-related impression management concerns; and (iv) less open to the influence of newly added underrepresented members. Further, (i)–(iii) mediate the relationship between homogeneous group size and decisions to diversify. We extend our findings to S&P 1500 corporate boards, showing that larger homogeneous boards are more likely to add women or racial minorities as directors. Larger homogeneous boards are also rarer than expected, whereas smaller homogeneous boards are surprisingly abundant. This suggests that decision makers neglect homogeneity in smaller groups, while investing extra effort toward diversifying larger homogeneous groups. Our findings highlight how group size shapes diversity-related perceptions and decisions and identify mechanisms that kickstart diversification efforts.

Supplemental Material: The online supplement is available at https://doi.org/10.1287/orsc.2020.14705.

为什么一些同质群体会因为缺乏多样性而遭到反弹,而另一些群体却能逃脱责难?我们的研究表明,一个同质群体的规模会改变人们对它的看法,也会改变决策者是否在群体中追求更大的多样性。我们的理论是,由于贝叶斯推理,人们对较大群体的推断与对较小群体的推断不同,从而对多样性管理产生影响。这可能会导致人们对大型群体缺乏多样性产生敏感性,而对小型群体缺乏多样性产生有限的敏感性。由于每个小组成员都代表了招聘决策的结果,因此较大的同质小组比较小的同质小组更容易出现多样性问题。在三个预先登记的实验中(n = 4283),我们发现决策者更倾向于将较大的同质群体多样化,而不是将较小的同质群体多样化,并认为较大的同质群体(i)更有可能是不公平选拔过程的结果;(ii)多样化程度较低;(iii)更有可能面临与多样化相关的印象管理问题;以及(iv)对新加入的代表性不足成员的影响开放性较低。此外,(i)-(iii) 在同质群体规模与多元化决策之间起到了中介作用。我们将研究结果扩展到 S&P 1500 公司董事会,结果表明,规模较大的同质董事会更有可能增加女性或少数民族董事。规模较大的同质董事会也比预期的要少,而规模较小的同质董事会却出人意料地多。这表明,决策者忽视了较小群体的同质性,而对较大同质性群体的多元化投入了额外的精力。我们的发现凸显了群体规模如何影响与多元化相关的认知和决策,并确定了启动多元化努力的机制:在线补充材料可在 https://doi.org/10.1287/orsc.2020.14705 上获取。
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引用次数: 0
It’s About What Happens in the Meantime: The Temporal Interplay of Individual and Collective Creativity 事在人为:个人创造力与集体创造力的时间互动
IF 4.1 2区 管理学 Q1 Business, Management and Accounting Pub Date : 2024-04-18 DOI: 10.1287/orsc.2021.15117
Benjamin Schiemer

In creativity research, time is rarely conceptualized as a multidimensional phenomenon. Instead, it is conceived either as an external variable, for coordinating successive phases of an idea journey, interaction patterns, and moments of insight—or as an individual experience, encompassing aspects like stress or timelessness. Based on an ethnography of a music studio, I show how these temporalities coexist and how time is organized as a linear coordination process as well as an experience to enable and align individual and collective creativity. Time is thereby available in three dimensions, as planned time for linear sequencing of collective work steps, as assigned meantime for the spontaneous and parallel allocation of tasks to free time slots, and as idle meantime for indeterminate waiting periods afforded by the material temporality of artifacts and bodies. My findings elucidate that organizing the interplay of all three temporal dimensions favors both individual ideation in indeterminate situations of idleness and collective creative work on predefined tasks in planned phases and ad hoc structured situations. Importantly, I found how the time afforded by artifacts and bodies in creative work is key to enabling and aligning individual creative processes by providing opportunities for relaxation, defocusing, and humor during collective creative processes, based on coordinated interaction. My findings contribute to a social process perspective on creativity by reconsidering the role of individual experiences in creative collaboration from a temporal perspective.

Funding: This research was supported by the Austrian Science Fund (FWF) [Grant 10.55776/I4884].

在创造力研究中,时间很少被视为一种多维现象。相反,它要么被视为一个外部变量,用于协调创意之旅的连续阶段、互动模式和洞察时刻;要么被视为一种个体体验,包括压力或永恒性等方面。基于对一个音乐工作室的人种学研究,我展示了这些时间性是如何共存的,以及时间是如何被组织成一个线性协调过程和一种体验,以促进和调整个人和集体的创造力。因此,时间有三个维度:计划时间用于集体工作步骤的线性排序;分配时间用于自发并行地将任务分配到空闲时间段;闲置时间用于人工制品和身体的物质时间性所提供的不确定等待时间。我的研究结果阐明,组织所有三个时间维度的相互作用,既有利于个人在不确定的闲置情况下进行构思,也有利于集体在计划阶段和临时结构化情况下对预定任务进行创造性工作。重要的是,我发现在基于协调互动的集体创造过程中,人工制品和身体在创造性工作中提供的时间如何通过提供放松、转移注意力和幽默的机会,成为促成和调整个人创造过程的关键。通过从时间角度重新考虑个人经历在创意合作中的作用,我的研究成果有助于从社会过程角度看待创意:本研究得到了奥地利科学基金(FWF)的资助[资助金 10.55776/I4884]。
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引用次数: 0
Devoted but Disconnected: Managing Role Conflict Through Interactional Control 全心全意却又互不联系:通过互动控制管理角色冲突
IF 4.1 2区 管理学 Q1 Business, Management and Accounting Pub Date : 2024-04-15 DOI: 10.1287/orsc.2019.13517
Vanessa M. Conzon, Ruthanne Huising

The ideal worker is represented as constantly available for work. However, an increasing number and variety of workers experience conflict between work and family demands. Research has identified numerous practices to manage this conflict with positive implications for non-work relationships, but the implications of these practices for work relationships remain unclear. How do efforts to manage role conflict affect workplace relationships? To examine this question, we draw on ethnographic data from 72 STEM workers across three organizations. We find that workers who experienced role conflict interpreted interactions in the workplace—often unpredictable in timing, frequency, and length—as a threat to fulfilling both their work and family roles on a daily basis. Thus, they controlled work interactions to make time for both work and non-work roles. However, interactional control limited their sense of workplace belonging and opportunities for resource exchange. In contrast, workers who did not experience daily role conflict encouraged interactions, allowing these encounters to expand across time. As a result, their work extended into evenings and weekends, and they experienced a sense of belonging and more regular resource exchange. We identify how interactional control practices manage role conflict but limit the development of workplace relationships. We also expand the repertoire of how devotion to work can be performed, identifying the occupied worker who expresses devotion through focused and efficient work and interactions rather than availability for work and interactions.

理想的工人是可以随时工作的。然而,越来越多的工人在工作和家庭需求之间遭遇冲突。研究发现了许多处理这种冲突的方法,对非工作关系产生了积极影响,但这些方法对工作关系的影响仍不清楚。管理角色冲突的努力如何影响工作场所关系?为了研究这个问题,我们利用了来自三个组织的 72 名 STEM 工作人员的人种学数据。我们发现,经历过角色冲突的员工将工作场所中的互动--通常在时间、频率和时间长度上不可预测--解释为对履行日常工作和家庭角色的威胁。因此,他们控制工作中的互动,为工作和非工作角色腾出时间。然而,互动控制限制了他们的工作场所归属感和资源交换的机会。与此相反,没有经历日常角色冲突的工人鼓励互动,允许这些接触跨越时间。因此,他们的工作时间延长到了晚上和周末,并体验到了归属感和更有规律的资源交换。我们确定了互动控制做法如何管理角色冲突,但又如何限制工作场所关系的发展。我们还扩展了工作奉献精神的表现形式,确定了通过专注、高效的工作和互动,而不是通过工作和互动的可用性来表达奉献精神的职业工作者。
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引用次数: 0
Which Idea to Pursue? Gender Differences in Novelty Avoidance During Creative Idea Selection 追求哪个想法?创意构思选择过程中回避新奇事物的性别差异
IF 4.1 2区 管理学 Q1 Business, Management and Accounting Pub Date : 2024-04-09 DOI: 10.1287/orsc.2022.16176
Mengzi Jin, Roy Chua

Despite women having made significant progress in the modern workforce, gender gaps are still evident in creative work. In this paper, we propose that, although women and men are equally capable of generating creative ideas, gender differences emerge during the idea-selection stage. Specifically, compared with men, women engage in higher novelty avoidance during idea selection—the degree to which one selects an idea that is less novel than the most novel idea one has generated. In two laboratory studies and a field survey involving creative professionals, we found significant gender differences in novelty avoidance during idea selection and identified women’s concerns about social backlash when pursuing highly novel ideas as one explanatory variable. We also experimentally manipulated gender compositions of the evaluation panel and found that women’s novelty avoidance tendency during idea selection was reduced when they were informed about the presence of women evaluators. Finally, novelty avoidance during idea selection has an inverted U-shaped relationship with idea success; because women tend to engage in higher novelty avoidance than men, novelty avoidance in women (but not men) has a negative impact on the success of their ideas. By examining gender dynamics at specific stages, our work offers theoretical and practical insights regarding gender disparities in creative work.

Funding: M. Jin extends appreciation to the National Natural Science Foundation of China [Grants 72202003, 72091314, 72172006] for financial support. The authors also gratefully acknowledge the Singapore Ministry of Education’s Social Science Research Thematic Grant [Grant MOE2017-SSRTG-042].

Supplemental Material: The online appendix is available at https://doi.org/10.1287/orsc.2022.16176.

尽管女性在现代劳动力中取得了长足的进步,但在创意工作中,性别差距依然明显。在本文中,我们提出,尽管女性和男性同样能够产生创意,但在创意选择阶段却出现了性别差异。具体地说,与男性相比,女性在创意选择过程中的新颖性规避程度更高--即选择的创意不如自己产生的最新颖的创意新颖的程度。在两项实验室研究和一项涉及创意专业人士的实地调查中,我们发现在创意选择过程中,女性在回避新颖性方面存在显著的性别差异,并将女性在追求高新颖性创意时对社会反弹的担忧作为一个解释变量。我们还通过实验操纵了评估小组的性别构成,结果发现,当女性被告知有女性评估员在场时,她们在创意选择过程中的新奇规避倾向就会降低。最后,创意选择过程中的新奇回避与创意成功与否呈倒 U 型关系;由于女性的新奇回避倾向高于男性,女性(而非男性)的新奇回避会对其创意的成功与否产生负面影响。通过研究特定阶段的性别动态,我们的研究为创造性工作中的性别差异提供了理论和实践启示:M. Jin 感谢国家自然科学基金[72202003, 72091314, 72172006]的资助。作者还感谢新加坡教育部社会科学研究专题资助[Grant MOE2017-SSRTG-042]:在线附录见 https://doi.org/10.1287/orsc.2022.16176。
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引用次数: 0
Toward an Evolutionary Theory of Shadow Options: Emergent Functions of Corning’s Glass-Based Innovations 影子期权的进化理论:康宁玻璃创新的新兴功能
IF 4.1 2区 管理学 Q1 Business, Management and Accounting Pub Date : 2024-04-05 DOI: 10.1287/orsc.2023.17512
Pierpaolo Andriani, Gino Cattani
Organization Science, Ahead of Print.
组织科学》,提前印刷。
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引用次数: 0
Strategic Authenticity: Signaling Authenticity Without Undermining Professional Image in Workplace Interactions 策略性真实:在职场互动中传递真实,同时不损害职业形象
IF 4.1 2区 管理学 Q1 Business, Management and Accounting Pub Date : 2024-04-05 DOI: 10.1287/orsc.2020.14807
Julianna Pillemer

Increasing demands to be seen as authentic at work have created a paradox of self-presentation for employees: the desire to be seen as simultaneously true to self and professionally appropriate in workplace interactions. The present paper introduces one way in which individuals may navigate this tension: strategic authenticity, a self-presentational approach that involves enacting behaviors intended to increase colleagues’ perceptions of one’s authenticity while accounting for individual and contextual factors that influence one’s professional image. I propose that the behavioral signals of social deviations (nonconformity and spontaneity) and self-expressions (transparency and vulnerability) increase colleagues’ perceptions of a worker’s authenticity but pose a threat to their professional image. Next, I highlight how felt authenticity and the degree of perceived violation of social expectations (i.e., benign versus taboo signal content and aligning with communal versus agentic norms) moderate the impact of signals on perceptions of authenticity and professional image, suggesting that strategic authenticity can be achieved via a careful selection of behaviors based on individual and contextual factors. Last, I consider how the enactment of strategic authenticity leads to high-quality connections at work, which over time, may lead to the formation of positive relationships (enhanced by an actor’s felt authenticity). This paper extends prior scholarship on authenticity, professional image construction, and high-quality connections by highlighting how to balance interpersonal goals to appear authentic and at the same time, maintain a desirable professional image in workplace interactions.

在工作中被视为真实的要求越来越多,这给员工的自我展示带来了悖论:在工作场所的互动中,员工既希望被视为真实的自我,又希望被视为符合职业要求。本文介绍了一种个人可以驾驭这种紧张关系的方法:策略性真实感,这是一种自我展示方法,包括制定旨在提高同事对个人真实感的认知的行为,同时考虑到影响个人职业形象的个人和环境因素。我提出,社会偏差(不拘一格和自发性)和自我表达(透明度和脆弱性)的行为信号会增加同事对员工真实性的感知,但也会对其职业形象构成威胁。接下来,我将强调感受到的真实性和感知到的违反社会期望的程度(即,良性信号内容与禁忌信号内容,符合公共规范与代理规范)如何缓和信号对真实性感知和职业形象的影响,这表明战略性真实性可以通过基于个人和环境因素的谨慎行为选择来实现。最后,我考虑了战略真实性的实施如何导致工作中的高质量联系,随着时间的推移,这种联系可能导致积极关系的形成(通过行为者感受到的真实性而得到加强)。本文通过强调如何平衡人际交往目标,在工作场所互动中显得真实并同时保持理想的职业形象,扩展了之前关于真实性、职业形象构建和高质量联系的学术研究。
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引用次数: 0
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