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EXPRESS: Response Aggregation to Obtain Truthful Answers to Sensitive Questions: Estimating the Prevalence of Illegal Purchases of Prescription Drugs 对敏感问题的真实答案的反应聚合:估计处方药非法购买的流行程度
1区 管理学 Q1 BUSINESS Pub Date : 2023-09-19 DOI: 10.1177/00222437231205252
Marco Gregori, Martijn G. De Jong, Rik Pieters
We propose a simple, new technique to obtain truthful answers to sensitive, categorical questions. The Paired Response Technique (PRT) asks participants to merely report the sum of the answers to two paired questions, one baseline and one sensitive, with the answers to each separate question only known to the participants. The technique then statistically infers the prevalence of the sensitive characteristic and its potential drivers from the association of the baseline question with other questions in the survey. Monte Carlo simulations demonstrate the performance of the PRT under varying conditions. A representative survey (n = 4,649) in the Netherlands about legal and illegal purchases of prescription drugs to enhance sexual performance reveals that 17.4 % of the target population has purchased at least once medication to enhance sexual performance. In contrast, in a control group surveyed with direct questioning, only 5.1 % admit having done so. The great majority of these individuals opt to purchase illegally. Two further empirical applications, respectively, in the U.S. and in the U.K., show that the PRT reduces cognitive and affective costs of survey participation compared to a state-of-the-art Randomized Response Technique for categorical questions.
我们提出了一种简单的新技术来获得敏感的、明确的问题的真实答案。配对回答技巧(PRT)要求参与者只报告两个配对问题的答案总和,一个是基线问题,一个是敏感问题,每个单独问题的答案只有参与者知道。然后,该技术从调查中基线问题与其他问题的关联中统计推断出敏感特征的流行程度及其潜在驱动因素。蒙特卡罗仿真验证了PRT在不同条件下的性能。荷兰一项有代表性的调查(n = 4,649)关于合法和非法购买处方药以提高性能力的调查显示,17.4%的目标人群至少购买过一次提高性能力的药物。相比之下,在直接提问的对照组中,只有5.1%的人承认自己这样做过。这些人中的绝大多数选择非法购买。分别在美国和英国的两个进一步的实证应用表明,与最先进的分类问题随机反应技术相比,PRT降低了参与调查的认知和情感成本。
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引用次数: 0
EXPRESS: Cause-Related Marketing as Sales Promotion EXPRESS:事业相关营销作为销售促进
IF 6.1 1区 管理学 Q1 BUSINESS Pub Date : 2023-08-30 DOI: 10.1177/00222437231200807
Christina Schamp, Mark Heitmann, Yuri Peers, P. Leeflang
This study presents the first field investigation of the sales impact of cause-related marketing promotions (CMPs) in retail settings. Whereas prior work primarily studies CMPs in simplified experimental settings, actual FMCG (fast-moving consumer goods) markets are considerably more complex; ergo, consumers are unlikely to consider and evaluate all brands and CMPs in detail. Our analysis based on 63 CMPs across 20 categories therefore investigates the short-term sales impact of CMP as a function of the brand and category context in which they are executed. On average, CMPs run eleven weeks and donate 3.2 percent of product price, resulting in an average sales lift of 4.9 % per week. Our findings suggest that a necessary precondition for CMP effectiveness is that consumers notice it at the point of sale and hence have considered the CMP brand for factors other than the CMP itself. Accordingly, the sales impact of CMP can more than double when the category assortment is smaller with less price dispersion, the brand is a category leader, or is priced below category average. Brands operating in less favorable market conditions can still achieve above-average CMP impact by combining CMPs with price promotions to ensure consumer consideration.
本研究提出了第一次实地调查的销售影响的原因相关营销促销(cmp)在零售环境。虽然先前的工作主要是在简化的实验环境中研究cmp,但实际的快速消费品市场要复杂得多;因此,消费者不太可能详细考虑和评估所有品牌和cmp。因此,我们的分析基于20个类别的63个CMP,调查了CMP的短期销售影响,作为执行CMP的品牌和类别背景的函数。cmp平均运行11周,捐赠产品价格的3.2%,每周平均销售额提升4.9%。我们的研究结果表明,CMP有效性的必要前提是消费者在销售点注意到它,因此考虑CMP品牌的因素而不是CMP本身。因此,当品类分类较少,价格差异较小,品牌是品类领导者或价格低于品类平均水平时,CMP的销售影响可以增加一倍以上。在不太有利的市场条件下运营的品牌仍然可以通过将CMP与价格促销相结合来获得高于平均水平的CMP影响,以确保消费者的考虑。
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引用次数: 0
EXPRESS: Over-the-Counter Drug Consumption: How Consumers Deviate from Label Instructions EXPRESS:非处方药消费:消费者如何偏离标签说明
IF 6.1 1区 管理学 Q1 BUSINESS Pub Date : 2023-08-23 DOI: 10.1177/00222437231199434
Min Tian, David W. Kaufman, S. Shiffman, Neeraj Arora
Product consumption is an important yet understudied aspect of marketing. Over-the-counter (OTC) medicines present a unique consumption context because consumers are expected to follow product label instructions. For acetaminophen, a widely consumed OTC drug, we study which consumers tend to label deviate, why, and the interventions that are most promising to mitigate such deviations. We develop a dynamic structural model of consumption which allows us to investigate the probability of different types of label deviations (e.g., >4g per day) and drivers of such behaviors. Label deviations are infrequent “tail area” behaviors, and the model uncovers them well. Our analysis is based on a unique online consumption diary in which consumers select from two classes of acetaminophen products (single ingredient or combo) to treat their pain or non-pain related symptoms. Consumers have a higher probability of taking>4g of acetaminophen when they have multiple symptoms, and a variety of observable factors explain the individual propensity to label-deviate. We propose two interventions—a new label instruction and consumer education—to mitigate the observed label deviations and assess the expected impact of each.
产品消费是市场营销中一个重要但研究不足的方面。非处方药呈现出独特的消费环境,因为消费者需要遵守产品标签说明。对于广泛使用的非处方药对乙酰氨基酚,我们研究了消费者倾向于标记哪些偏离,为什么,以及最有希望缓解这种偏离的干预措施。我们开发了一个消费的动态结构模型,使我们能够调查不同类型的标签偏差(例如,每天>4g)的概率以及此类行为的驱动因素。标签偏差是罕见的“尾部区域”行为,该模型很好地揭示了它们。我们的分析基于一份独特的在线消费日记,消费者从两类对乙酰氨基酚产品(单一成分或组合)中进行选择,以治疗他们的疼痛或非疼痛相关症状。当消费者出现多种症状时,服用>4g对乙酰氨基酚的概率更高,各种可观察的因素解释了个人标签偏离的倾向。我们提出了两种干预措施——新的标签指导和消费者教育——以减轻观察到的标签偏差,并评估每种偏差的预期影响。
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引用次数: 0
EXPRESS: Sunk Cost Effect, Self-control, and Contract Design EXPRESS:沉没成本效应、自我控制与合同设计
IF 6.1 1区 管理学 Q1 BUSINESS Pub Date : 2023-08-10 DOI: 10.1177/00222437231196824
Xing Zhang, Ganesh Iyer, Xiaoyan Xu, Juin-Kuan Chong
This paper examines the role of the sunk cost effect as a commitment device in mitigating the self-control problem and analyzes its implications for optimal contract design. Consumers may anticipate the effect ex-ante, and strategically use it to mitigate their self-control problems. While the sunk cost effect may lead to a loss of consumption flexibility in the event of high consumption costs, it can serve as a commitment device to enforce self-control. A firm’s optimal policy should balance the consumer’s demand for flexibility in consumption with the demand for commitment. Under a simple fixed-fee contract sunk costs have a non-monotonic effect on profits for investment goods: i.e., profits first decrease and then increase with the sunk cost effect. The firm can use a two-part tariff or a refundable fixed-fee contract to mitigate the sunk cost effect. This paper also compares the implications of alternative psychological mechanisms underlying the sunk cost effect (regret-based vs. memory-cue-based) for contract design.
本文考察了沉没成本效应作为一种承诺机制在缓解企业自我控制问题中的作用,并分析了其对最优契约设计的启示。消费者可能会事先预料到这种影响,并有策略地利用它来减轻他们的自我控制问题。沉没成本效应在消费成本高的情况下可能导致消费灵活性的丧失,但它可以作为一种承诺手段来加强自我控制。企业的最优政策应该平衡消费者对消费灵活性的需求和对承诺的需求。在简单固定费用契约下,沉没成本对投资品的利润具有非单调效应,即随着沉没成本效应,利润先减少后增加。企业可以使用两部分关税或可退还的固定费用合同来减轻沉没成本效应。本文还比较了沉没成本效应(基于后悔和基于记忆线索)背后的不同心理机制对契约设计的影响。
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引用次数: 0
EXPRESS: Correcting Regressor-Endogeneity Bias via Instrument-free Joint Estimation using Semiparametric Odds Ratio Models EXPRESS:利用半参数比值比模型通过无仪器联合估计校正回归内性偏差
IF 6.1 1区 管理学 Q1 BUSINESS Pub Date : 2023-08-03 DOI: 10.1177/00222437231195577
Y. Qian, Hui Xie
Endogenous regressors can lead to biased estimates for causal effects using methods assuming regressor–error independence. To correct for endogeneity bias, the authors propose a new method that accounts for the regressor–error dependence using flexible semiparametric odds ratio conditional models; the approach requires neither parametric distributional assumptions nor tuning parameters for modeling endogenous regressors' distributions conditional on the error term and exogenous regressors. Inference is achieved via optimizing the profile likelihood concentrating on the parameters of interest. The proposed approach requires no use of instrumental variables (IVs), observed or latent, that must satisfy the stringent condition of exclusion restriction. Nonnormally distributed endogenous regressors are required for model identification with a normal error distribution. The approach's exibility in capturing regressor-error dependence increases the capability of Ivfree endogeneity correction and provides opportunities to improve the accuracy of causal effect estimation. Unlike existing IV-free methods, the proposed approach can handle discrete endogenous regressors with few levels, such as binary regressors or count regressors with small means, and is thus applicable to a plethora of applications involving such regressors. The authors demonstrate the versatility of the approach for binary, count, and continuous endogenous regressors using comprehensive simulation studies and an empirical data.
使用假设回归-误差独立性的方法,内生回归可能导致对因果效应的偏差估计。为了校正内生性偏差,作者提出了一种新的方法,该方法使用灵活的半参数优势比条件模型来解释回归误差依赖性;该方法既不需要参数分布假设,也不需要调整参数来模拟以误差项和外生回归因子为条件的内生回归因子的分布。推理是通过集中在感兴趣的参数上优化轮廓可能性来实现的。所提出的方法不需要使用工具变量(IV),无论是观察到的还是潜在的,这些变量必须满足严格的排除限制条件。具有正态误差分布的模型识别需要非正态分布的内生回归。该方法在捕捉回归误差依赖性方面的灵活性增加了Ivfree内生性校正的能力,并为提高因果效应估计的准确性提供了机会。与现有的无IV方法不同,所提出的方法可以处理具有较少水平的离散内生回归,例如具有较小均值的二元回归或计数回归,因此适用于涉及此类回归的大量应用。作者使用综合模拟研究和经验数据证明了该方法对二元、计数和连续内生回归的通用性。
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引用次数: 0
EXPRESS: Guardians of Trust: How Review Platforms Can Fight Fakery and Build Consumer Trust EXPRESS:信任的守护者:评论平台如何打击虚假行为并建立消费者信任
IF 6.1 1区 管理学 Q1 BUSINESS Pub Date : 2023-08-03 DOI: 10.1177/00222437231195576
Benita Beck, Stefan Wuyts, Sandy D. Jap
As customers increasingly rely on online reviews for making consumption decisions, the dangers arising from misinformation and fakery have become an acute source of concern for consumers, firms, and society at large. Many online review platforms claim a role as guardians of trust in the information exchange process. Yet, little is known about the practices they can utilize to design platforms that build and safeguard consumer trust. We draw on governance and identity disclosure literatures to propose five practices that mitigate fakery and build trust in the platform: monitoring, exposure, community building, status endowment, and identity disclosure. Five studies (1) establish the individual and joint effects these practices have on platform trust, (2) identify the mediating processes by which the practices build trust, (3) verify the ecological value of the conceptual framework, (4) provide support of the salience of the practices, and (5) show how the practices build trust above-and-beyond review content-level characteristics. Interaction effects suggest that exposure, community building and status endowment obviate the need for identity disclosure in building platform trust, a finding that mitigates related privacy concerns. Collectively, our findings can improve platform design, enabling review platforms to fulfill their promise of mitigating fakery and increasing trust.
随着消费者越来越依赖在线评论来做出消费决策,错误信息和造假所带来的危险已成为消费者、企业和整个社会关注的一个严重来源。许多在线评论平台声称在信息交换过程中扮演着信任守护者的角色。然而,人们对他们可以用来设计建立和保障消费者信任的平台的做法知之甚少。我们借鉴治理和身份披露文献,提出了五种减少平台造假和建立信任的做法:监控、曝光、社区建设、状态捐赠和身份披露。五项研究(1)确定了这些实践对平台信任的个体和联合影响,(2)确定了实践建立信任的中介过程,(3)验证了概念框架的生态价值,(4)为实践的显著性提供了支持,(5)展示了实践如何在审查内容层面特征之上和之外建立信任。互动效应表明,暴露、社区建设和身份捐赠消除了在建立平台信任时进行身份披露的必要性,这一发现缓解了相关的隐私问题。总之,我们的研究结果可以改进平台设计,使审查平台能够履行其减少造假和增加信任的承诺。
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引用次数: 0
EXPRESS: Soda Taxes and Marketing Conduct EXPRESS:苏打税和营销行为
IF 6.1 1区 管理学 Q1 BUSINESS Pub Date : 2023-08-03 DOI: 10.1177/00222437231195551
Kristopher O. Keller, Jonne Y. Guyt, Rajdeep Grewal
Soda taxes are an increasingly popular policy tool that discourages purchases of sugar-sweetened beverages. This study analyzes how emphasis on marketing conduct elements and their effectiveness might change after soda tax introductions. Prior studies on the effect of soda taxes focus on price increases but neglect other, relevant marketing conduct tools, i.e., promotional frequency, promotional discount depth, and feature promotion frequency. This study documents the changes to marketing conduct elements and their effectiveness due to the introduction of soda tax across more than 200 retail stores in five markets. Findings related to price changes are consistent with prior literature; in addition, the study reveals a substantial, hitherto overlooked decrease in promotional frequency (-2%), promotional depth (-12%), and feature promotion frequency (-14%) compared with matched control markets, exacerbating the tax’s negative sales effect. Introducing a soda tax also considerably influences the marketing conduct’s effectiveness, such that consumers become less sensitive to changes in regular price, feature promotions, and the depth of the promotional discount but respond more to the presence of promotions. Importantly, marketing conduct and effectiveness changes do not align (e.g., while consumers become more sensitive to promotion frequency, managers often reduce them), a relevant insight for policymaking.
汽水税是一种越来越受欢迎的政策工具,它阻止人们购买含糖饮料。本研究分析了汽水税引入后,市场营销行为要素的重视程度及其有效性可能发生的变化。以往对汽水税影响的研究主要集中在价格上涨上,而忽略了其他相关的营销行为工具,如促销频率、促销折扣深度和特色促销频率。这项研究记录了由于在五个市场的200多家零售商店中引入苏打税而导致的营销行为要素的变化及其有效性。与价格变化相关的研究结果与先前文献一致;此外,该研究还揭示了与匹配的控制市场相比,促销频率(-2%)、促销深度(-12%)和特色促销频率(-14%)的大幅下降(迄今为止被忽视),加剧了税收的负面销售效应。引入汽水税也会极大地影响营销行为的有效性,例如,消费者对常规价格、特色促销和促销折扣的深度变化变得不那么敏感,但对促销活动的存在反应更强烈。重要的是,营销行为和有效性的变化并不一致(例如,当消费者对促销频率变得更加敏感时,管理者往往会减少促销频率),这是政策制定的相关见解。
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引用次数: 0
EXPRESS: Grocery Shopping for America: Mitigation Strategies for Threats to National Identity 《美国的食品杂货购物:减轻对国家认同威胁的策略》
IF 6.1 1区 管理学 Q1 BUSINESS Pub Date : 2023-08-01 DOI: 10.1177/00222437231194950
Sonal S. Pandya, Luca Cian, R. Venkatesan
People demonstrate indirect support for a nation’s identity by consuming products representing their nationality. In such context, this paper focuses on how people react toward brands with national associations when the nation faces threats perpetrated by institutions. Institutions are important as they are one of the core elements defining national identity. Institutional threats to national identity can come from within the nation (internal threat) and from outside (external threat). Weekly supermarket scanner data from 2004 showed that sales of American-sounding brands declined in counties that saw higher coverage of the Abu Ghraib torture scandal (internal threat), and sales of American-sounding brands increased in counties with more war casualties (external threat). Seven additional experiments demonstrated that: (a) self-enhancement derived from national identity mediates these main effects, (b) advertisements that refocus attention on how the brand helps to cope with external threats mitigate the negative effects of internal threats for American brands, and (c) such advertisements do not mitigate the negative effects of internal threats for non-American brands. Qualitative surveys (N=218), surveys (N=1603), experiments (N=3123), and secondary data analyses (encompassing sales of over 8,000 brands across more than 1,100 US stores) were used to triangulate the results.
人们通过消费代表其国籍的产品来间接支持一个国家的身份。在这种背景下,本文关注的是当国家面临机构的威胁时,人们对具有国家协会的品牌的反应。制度之所以重要,是因为它们是界定国家特性的核心要素之一。对国家身份的制度性威胁可以来自国家内部(内部威胁),也可以来自外部(外部威胁)。2004年的每周超市扫描仪数据显示,在阿布格莱布酷刑丑闻(内部威胁)报道率较高的县,听起来像美国品牌的销售额下降,在战争伤亡较多的县(外部威胁),听起来像美国人品牌的销售额增加。另外七个实验表明:(a)源自民族认同的自我增强介导了这些主要影响,(b)将注意力重新集中在品牌如何帮助应对外部威胁的广告减轻了内部威胁对美国品牌的负面影响,以及(c)此类广告并不能减轻内部威胁对非美国品牌的负面影响。定性调查(N=218)、调查(N=1603)、实验(N=3123)和二次数据分析(包括1100多家美国商店的8000多个品牌的销售额)用于对结果进行三角分析。
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引用次数: 0
A Manuscript's Journey Through Peer Review: Insights from Almost 3,000 Editorial Decisions at the Journal of Marketing Research 手稿的同行评审之旅:来自《市场研究杂志》近3000篇编辑决定的见解
IF 6.1 1区 管理学 Q1 BUSINESS Pub Date : 2023-08-01 DOI: 10.1177/00222437231188507
Sachin Gupta, P. Danaher, Vikas Mittal, M. Morrin
As editors of the Journal of Marketing Research (JMR), we have had the privilege of shepherding thousands of manuscripts through the peer review process. In addition to authors, the peer review process at JMR involves reviewers, associate editors (AEs), and coeditors (CoEs), as well as production and managing editors. Reviewers and AEs play a crucial role as advisers to CoEs in deciding what to publish, as well as in providing feedback to authors that can help improve the quality of manuscripts. Despite its critical and widely acknowledged importance, many see the peer review process as shrouded in a degree of mystery, which is necessary in part to maintain objectivity of evaluators, protect authors’ intellectual property, minimize conflicts of interest, and preserve the anonymity of reviewers and authors in our double-anonymized system. Our unique position provided us access to behind-the-scenes data about the peer review process at JMR. The goal of this editorial is to use these data to empirically describe the review process and answer questions that are of interest to key stakeholders of the journal: authors, reviewers, editorial board members, and researchers in general. Some of the questions that we address are as follows:
作为《市场研究杂志》(JMR)的编辑,我们有幸带领数千份手稿通过同行评审过程。除了作者之外,JMR的同行评审过程还包括评审员、副编辑(AE)和共同编辑(CoE),以及制作和管理编辑。审稿人和AE作为CoE的顾问,在决定发表什么以及向作者提供有助于提高手稿质量的反馈方面发挥着至关重要的作用。尽管同行评审过程具有关键和广泛公认的重要性,但许多人认为同行评审过程笼罩在一定程度的神秘之中,这在一定程度上是保持评估者客观性、保护作者知识产权、最大限度地减少利益冲突以及在我们的双重匿名系统中保持评审员和作者匿名所必需的。我们的独特地位使我们能够访问JMR同行评审过程的幕后数据。这篇社论的目标是使用这些数据来实证描述审查过程,并回答期刊主要利益相关者感兴趣的问题:作者、审稿人、编委会成员和一般研究人员。我们要解决的一些问题如下:
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引用次数: 0
EXPRESS: Neural Signals of Video Advertisement Liking: Insights into Psychological Processes and their Temporal Dynamics 视频广告喜好的神经信号:心理过程及其时间动态的洞察
IF 6.1 1区 管理学 Q1 BUSINESS Pub Date : 2023-07-28 DOI: 10.1177/00222437231194319
Hang-Yee Chan, Maarten A. S. Boksem, V. Venkatraman, Roeland C. Dietvorst, C. Scholz, Khoi Vo, E. Falk, A. Smidts
What drives the liking of video advertisements? The authors analyzed neural signals during ad exposure from three functional magnetic resonance imaging (fMRI) datasets (113 participants from two countries watching 85 video ads) with automated meta-analytic decoding (Neurosynth). These brain-based measures of psychological processes – ranging from perception and language (information processing), executive function and memory (cognitive functions), and social cognition and emotion (social-affective response) – predicted subsequent self-report ad liking, with emotion and memory being the earliest predictors after the first 3 seconds. Over the span of ad exposure, while the predictiveness of emotion peaked early and fell, that of social cognition had a peak-and-stable pattern, followed by a late peak of predictiveness in perception and executive function. At the aggregate level, neural signals – especially those associated with social-affective response – improved the prediction of out-of-sample ad liking, compared to traditional anatomically-based neuroimaging analysis and self-report liking. Finally, early-onset social-affective response predicted population ad liking in a behavioral replication. Overall, this study helps delineate the psychological mechanisms underlying ad processing and ad liking, and proposes a novel neuroscience-based approach for generating psychological insights and improving out-of-sample predictions.
是什么促使人们喜欢视频广告?作者使用自动元分析解码(Neurosynth)从三个功能性磁共振成像(fMRI)数据集(来自两个国家的113名参与者观看了85个视频广告)中分析了广告曝光期间的神经信号。这些基于大脑的心理过程测量——从感知和语言(信息处理)、执行功能和记忆(认知功能),到社会认知和情绪(社会情感反应)——预测了随后的自我报告广告喜好,情绪和记忆是前3秒后最早的预测因素。在广告曝光的时间跨度内,虽然情绪的预测性早期达到峰值并下降,但社会认知的预测性具有峰值和稳定模式,其次是感知和执行功能的预测性后期达到峰值。在总体水平上,与传统的基于解剖学的神经成像分析和自我报告的喜好相比,神经信号——尤其是与社会情感反应相关的信号——改善了样本外广告喜好的预测。最后,早发性社会情感反应预测了行为复制中的人群广告喜好。总的来说,这项研究有助于描述广告处理和广告喜好背后的心理机制,并提出了一种新的基于神经科学的方法来产生心理见解和改进样本外预测。
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引用次数: 0
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Journal of Marketing Research
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