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Complex Discharges in the Third Largest Italian Hospital: Consequences, Economic Evaluation, and Assessment of a Low-cost Continuity of Care Reorganization. 意大利第三大医院的复杂出院:后果、经济评估和低成本连续性护理重组的评估。
IF 1.7 3区 医学 Q3 HEALTH CARE SCIENCES & SERVICES Pub Date : 2026-01-01 Epub Date: 2025-12-01 DOI: 10.1097/PTS.0000000000001423
Alessio Corradi, Giuseppina Lo Moro, Simona Bertoni, Elena Olivero, Daniela Corsi, Fabrizio Bert, Antonio Scarmozzino, Roberta Siliquini

Objectives: Some patients cannot return home after hospitalization due to temporary or permanent disabilities, leading to so-called "complex discharge." This study aims to investigate the consequences and financial implications of complex discharge, and to assess a low-cost reorganization that removed a control point in the discharge process.

Materials and methods: A retrospective observational study analyzed 21,448 hospital discharge records (HDRs) for 2019, and 18,584 HDRs for 2021, of the Molinette Hospital, the third largest Italian hospital. Factors influencing length of stay (LOS) were analyzed using linear regression models. The economic impact of complex discharge was simulated by assuming its absence, calculating the gain in production expected if hospital beds were used for noncomplex patients. To assess reorganization's impact, LOS was compared before and after its implementation using linear regression and interrupted time series (ITT) models.

Results: Factors associated with increased LOS included age, emergency admission, transfers to another hospital, and expected LOS based on diagnosis-related group. Complex discharge patients had a 50.2% longer LOS ( P < 0.001, adjusted R2 of 36.47%). Simulating absence of these patients provided an expected gain in production equal to 4,522,879.93€. The reorganization reduced LOS by 6.1 days for the 72 affected patients. The ITT analysis showed that the intervention flattened the preexisting LOS upward trend ( P < 0.001, adjusted R2 of 33.21%).

Conclusions: Complex discharge significantly increases LOS, with an important economic impact. The reorganization was a low-cost intervention that significantly modified the discharge dynamics, demonstrating its potential for improving patient outcomes and reducing health care costs.

目的:部分患者因暂时性或永久性残疾住院后不能回家,导致所谓的“复杂出院”。本研究旨在探讨复杂排放的后果和财务影响,并评估在排放过程中取消控制点的低成本重组。材料和方法:一项回顾性观察性研究分析了意大利第三大医院Molinette医院2019年的21448份出院记录(hdr)和2021年的18584份hdr。采用线性回归模型分析影响住院时间(LOS)的因素。通过假设复杂出院不存在来模拟复杂出院的经济影响,计算医院床位用于非复杂病人的预期生产收益。为了评估重组的影响,使用线性回归和中断时间序列(ITT)模型比较了重组实施前后的LOS。结果:与LOS增加相关的因素包括年龄、急诊入院、转院以及基于诊断相关组的预期LOS。复杂出院患者的LOS延长50.2% (P < 0.001,校正R2为36.47%)。模拟这些病人的缺席提供了相当于4,522,879.93欧元的预期生产收益。重组使72名受影响患者的LOS减少了6.1天。ITT分析显示,干预使先前存在的LOS上升趋势趋于平缓(P < 0.001,校正R2为33.21%)。结论:复合排放显著增加了LOS,具有重要的经济影响。重组是一种低成本的干预措施,显著改变了出院动态,证明了其改善患者预后和降低医疗成本的潜力。
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引用次数: 0
Application of System-Theoretic Process Analysis for Enhancing Safety in a Ventilator System. 系统理论过程分析(STPA)在提高通风系统安全性中的应用。
IF 1.7 3区 医学 Q3 HEALTH CARE SCIENCES & SERVICES Pub Date : 2026-01-01 Epub Date: 2025-09-19 DOI: 10.1097/PTS.0000000000001421
Shinichi Yamaguchi, Tatsuo Yanagawa, Shuhei Iida, Mitsuo Shibagaki, Yoshinobu Sato

Background: In Japan, a significant number of ventilator-related medical accidents continue to be reported, with causes frequently linked to both equipment malfunctions and human errors. Conventional analytical methods often lack the methodological rigor needed for comprehensive safety analysis.

Objectives: This study explores the application of System-Theoretic Process Analysis (STPA) as a novel approach to ventilator safety analysis. The goal is to identify potential hazards arising from human errors and device failures and to establish system-level safety constraints.

Methods: STPA is employed to construct a control structure diagram of a ventilator system, offering a system-wide perspective to identify Unsafe Control Actions (UCAs) and resulting hazardous scenarios. This approach provides a structured analysis of system interactions to derive safety constraints aimed at reducing risks.

Results: STPA successfully identified UCAs and system-level interactions that could lead to hazardous outcomes. Compared with the Critical Incident Report (CIR) by the Japan Council for Quality Health Care (JCQHC), which provides retrospective insights into ventilator-related incidents, STPA demonstrates a systematic and comprehensive methodology. It analyzed the mechanisms by which incidents could arise within the system, considering both human and technical factors. The analysis identified hazardous interactions and provided a foundation for implementing preventive measures.

Conclusions: STPA offers a holistic framework for ventilator safety, surpassing traditional analysis methods by addressing complex human-technical interactions. The results contribute to enhanced ventilator safety, improved risk management, and a stronger safety culture across medical devices.

背景:在日本,继续报告大量与呼吸机有关的医疗事故,其原因往往与设备故障和人为错误有关。传统的分析方法往往缺乏全面安全分析所需的方法学严谨性。目的:本研究探讨系统理论过程分析(system - theoretical Process Analysis, STPA)在通风机安全性分析中的应用。目标是识别由人为错误和设备故障引起的潜在危险,并建立系统级安全约束。方法:采用STPA构建通风机系统的控制结构图,从全系统的角度识别不安全控制行为(UCAs)和由此产生的危险场景。该方法提供了系统交互的结构化分析,以派生出旨在降低风险的安全约束。结果:STPA成功识别出可能导致危险结果的uca和系统级相互作用。与日本卫生保健质量委员会(JCQHC)的重大事件报告(CIR)相比,STPA展示了一种系统而全面的方法,后者提供了对呼吸机相关事件的回顾性见解。它分析了系统内可能发生事件的机制,同时考虑到人为因素和技术因素。分析确定了危险的相互作用,并为实施预防措施提供了基础。结论:STPA提供了通风机安全性的整体框架,通过解决复杂的人机交互,超越了传统的分析方法。研究结果有助于提高呼吸机的安全性,改善风险管理,并加强医疗设备的安全文化。
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引用次数: 0
A Critical Analysis of Transformational Leadership and How It Can Improve Culture and Service Outcomes Within the Health Care System. 变革型领导的关键分析,以及它如何在医疗保健中改善文化和服务成果。
IF 1.7 3区 医学 Q3 HEALTH CARE SCIENCES & SERVICES Pub Date : 2026-01-01 Epub Date: 2025-09-19 DOI: 10.1097/PTS.0000000000001414
Ata Mohajer-Bastami, Sarah Moin, Ahmed R Ahmed, Bijendra Patel, Sjaak Pouwels, Shafi Ahmed, Gerhard Prager, Marion Head, Anil Lala, Christopher Bowman, Scott Shikora, Wah Yang, Miriam Khalil, David Rawaf, Ali Waleed Khalid, Ameer Khamise, Aristomenis Exadaktylos, Suhaib J S Ahmad

Transformational leadership plays a major role in enhancing organizational culture and service outcomes within the health care sector. Recent reports from various health care systems worldwide have highlighted systemic issues such as blame culture and inadequate leadership training in health services. Although this paper references UK-specific reports, the discussion is applicable to health care leadership challenges on a global scale, as similar issues have been documented in other countries, including the United States, Canada, Australia, and Germany. There should be a shift from a hierarchical (vertical) to a more collaborative (horizontal) structure of leadership. This will result in intellectual stimulation, idealized influence, inspirational motivation, and individualized consideration. Health care staff should be empowered through transformative leadership to improve interdisciplinary collaboration, service provision, and foster a more supportive culture internationally, especially in the post-COVID era, where global health care systems face workforce burnout and leadership crises. While acknowledging limitations, including potential over-reliance on leaders' personalities and ethical risks, the paper advocates for leadership development as a vital tool in addressing the current challenges facing health care systems globally. Transformational leadership is positioned as a powerful catalyst for cultural change and improved health care outcomes.

变革型领导在加强卫生保健部门的组织文化和服务成果方面发挥着重要作用。最近来自世界各地各种卫生保健系统的报告强调了诸如指责文化和卫生服务领导培训不足等系统性问题。虽然本文参考了英国特定的报告,但讨论适用于全球范围内的医疗保健领导挑战,因为类似的问题在其他国家也有记录,包括美国、加拿大、澳大利亚和德国。应该从等级(垂直)的领导结构转向更协作(水平)的领导结构。这将导致智力刺激、理想化的影响、鼓舞人心的动机和个性化的考虑。应通过变革性领导增强卫生保健人员的权能,以改善跨学科合作和服务提供,并在国际上培养更具支持性的文化,特别是在全球卫生保健系统面临劳动力倦怠和领导力危机的后covid时代。虽然承认其局限性,包括可能过度依赖领导者的个性和道德风险,但该论文主张将领导力发展作为解决当前全球卫生保健系统面临的挑战的重要工具。变革型领导被定位为文化变革和改善医疗保健结果的有力催化剂。
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引用次数: 0
Exploring Primary Care Providers' Perspectives on Medication Review and Management Through Telehealth During the COVID-19 Pandemic. 探讨初级保健提供者在COVID-19大流行期间通过远程医疗进行药物审查和管理的观点
IF 1.7 3区 医学 Q3 HEALTH CARE SCIENCES & SERVICES Pub Date : 2026-01-01 Epub Date: 2025-08-22 DOI: 10.1097/PTS.0000000000001410
Malinee Neelamegam, Anna M Espinoza, Kimberly G Fulda, Richard A Young, RoiSan Nhpang, Shilpa Patil, Ayse P Gurses, Zachary N Hendrix, Annesha White, Samantha I Pitts, Yan Xiao

Objective: Efficient execution of medication management strategies, such as medication reviews, is crucial for reducing potential medication-related harms and improving treatment effectiveness. We assessed the perspectives of primary care professionals on how the rapid integration of telehealth during the COVID-19 pandemic affected medication management in primary care.

Methods: Semistructured interviews were conducted with 27 family medicine clinicians, support staff, and administrators. Interview questions focused on primary care processes, care delivery, and the use of telehealth technology during the pandemic. Codes were initially developed a priori using the interview guide and iteratively revised based on data and consensus meetings. The final coding structure was then used to analyze all transcripts.

Results: Participants were predominantly physicians (65.4%) who practiced family medicine (89.5%). Primary care professionals indicated that the swift integration of telehealth significantly affected the medication review and reconciliation procedures established within their practices, sometimes causing potential risks to medication safety, while others observed no significant changes in this process. Among the notable changes were the increased workload on providers and a reduced role of the collaborative team-based approach. Overall, providers recognized both the benefits and challenges of using telehealth for medication management.

Conclusions: The rapid adoption of telehealth during the pandemic influenced medication management strategies, posing challenges to patient safety through changes in medication reconciliation processes and lack of team-based approaches to medication management. Ensuring patient safety in primary care settings through telehealth services requires the strategic integration of evidence-based medication safety processes in telehealth service delivery designs.

目的:有效执行药物管理策略,如药物审查,对减少潜在的药物相关危害和提高治疗效果至关重要。我们评估了初级保健专业人员对COVID-19大流行期间远程医疗的快速整合如何影响初级保健药物管理的观点。方法:对27名家庭医学临床医生、辅助人员和管理人员进行半结构化访谈。访谈问题集中在大流行期间的初级保健程序、保健提供和远程保健技术的使用。守则最初是根据访谈指南先验地制定的,并根据数据和协商一致会议进行反复修订。最后的编码结构被用来分析所有的转录本。结果:参与者主要是从事家庭医学(89.5%)的医生(65.4%)。初级保健专业人员指出,远程保健的迅速整合极大地影响了在其实践中建立的药物审查和核对程序,有时会对药物安全造成潜在风险,而其他人则认为这一过程没有重大变化。值得注意的变化包括提供者的工作量增加和基于协作团队的方法的作用减少。总体而言,提供者认识到使用远程医疗进行药物管理的好处和挑战。结论:大流行期间远程医疗的迅速采用影响了药物管理战略,由于药物和解过程的变化和缺乏基于团队的药物管理方法,对患者安全构成了挑战。通过远程保健服务确保初级保健环境中的患者安全,需要在远程保健服务提供设计中战略性地整合循证用药安全流程。
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引用次数: 0
Implementation of Opioid Safety Dashboards and Associated Primary Care Clinicians' Attitudes and Usage. 阿片类药物安全仪表板的实施和相关初级保健临床医生的态度和使用。
IF 1.7 3区 医学 Q3 HEALTH CARE SCIENCES & SERVICES Pub Date : 2026-01-01 Epub Date: 2025-12-04 DOI: 10.1097/PTS.0000000000001408
Anna Russell, Mechelle Sanders, Robert Fortuna, Jineane Venci, Holly Ann Russell

Objectives: Primary care clinicians are increasingly using new technologies to improve safe opioid prescribing. One of these technologies is an opioid panel dashboard, which lists patient-level information and related opioid safety measures. This paper describes our experiences of implementing dashboards in 2 different settings and how clinicians used those dashboards and their associated attitudes and perceptions.

Methods: Two primary care programs, a single-site academic residency program [Highland Family Medicine (HFM)] and a multisite regional network [Primary Care Network (PCN)], incorporated opioid safety dashboards, differing in content and implementation strategies. We surveyed clinicians within the 2 programs in 2023 to understand how they used these dashboards and their associated attitudes and perceptions.

Results: A total of 49 eligible clinicians responded to the survey. A total of 31% of HFM clinicians and 81% of PCN clinicians found the dashboard useful. Approximately half of HFM clinicians felt badly if they had patients above 90 MMEs. Almost all clinicians reported using the dashboard to make clinical decisions, most commonly prescribing intranasal naloxone. In addition, PCN clinicians reported tapering or stopping opioid or benzodiazepine prescriptions based on the dashboard data.

Conclusions: Dashboards can be an important tool to support safe opioid prescribing, but attention needs to be given to how clinicians view and interact with the dashboards. This is critical to ensure that the information presented in dashboards is both actionable and not misinterpreted.

目的:初级保健临床医生越来越多地使用新技术来改善阿片类药物的安全处方。其中一项技术是阿片类药物面板仪表板,它列出了患者级别的信息和相关的阿片类药物安全措施。本文描述了我们在两种不同的环境中实施仪表板的经验,以及临床医生如何使用这些仪表板及其相关的态度和看法。方法:两个初级保健项目,一个是单站点学术住院医师项目[高地家庭医学(HFM)],一个是多站点区域网络项目[初级保健网络(PCN)],纳入阿片类药物安全指示板,在内容和实施策略上有所不同。我们在2023年对这两个项目中的临床医生进行了调查,以了解他们如何使用这些仪表板以及他们相关的态度和看法。结果:共有49名符合条件的临床医生参与了调查。共有31%的HFM临床医生和81%的PCN临床医生认为仪表板很有用。如果患者的MMEs超过90,大约一半的HFM临床医生会感觉很糟糕。几乎所有的临床医生都报告使用仪表板进行临床决策,最常见的是开具鼻内纳洛酮处方。此外,PCN临床医生根据仪表板数据报告逐渐减少或停止阿片类药物或苯二氮卓类药物的处方。结论:仪表板可以成为支持阿片类药物安全处方的重要工具,但需要注意临床医生如何看待仪表板并与之互动。这对于确保仪表板中显示的信息既可操作又不会被误解是至关重要的。
{"title":"Implementation of Opioid Safety Dashboards and Associated Primary Care Clinicians' Attitudes and Usage.","authors":"Anna Russell, Mechelle Sanders, Robert Fortuna, Jineane Venci, Holly Ann Russell","doi":"10.1097/PTS.0000000000001408","DOIUrl":"10.1097/PTS.0000000000001408","url":null,"abstract":"<p><strong>Objectives: </strong>Primary care clinicians are increasingly using new technologies to improve safe opioid prescribing. One of these technologies is an opioid panel dashboard, which lists patient-level information and related opioid safety measures. This paper describes our experiences of implementing dashboards in 2 different settings and how clinicians used those dashboards and their associated attitudes and perceptions.</p><p><strong>Methods: </strong>Two primary care programs, a single-site academic residency program [Highland Family Medicine (HFM)] and a multisite regional network [Primary Care Network (PCN)], incorporated opioid safety dashboards, differing in content and implementation strategies. We surveyed clinicians within the 2 programs in 2023 to understand how they used these dashboards and their associated attitudes and perceptions.</p><p><strong>Results: </strong>A total of 49 eligible clinicians responded to the survey. A total of 31% of HFM clinicians and 81% of PCN clinicians found the dashboard useful. Approximately half of HFM clinicians felt badly if they had patients above 90 MMEs. Almost all clinicians reported using the dashboard to make clinical decisions, most commonly prescribing intranasal naloxone. In addition, PCN clinicians reported tapering or stopping opioid or benzodiazepine prescriptions based on the dashboard data.</p><p><strong>Conclusions: </strong>Dashboards can be an important tool to support safe opioid prescribing, but attention needs to be given to how clinicians view and interact with the dashboards. This is critical to ensure that the information presented in dashboards is both actionable and not misinterpreted.</p>","PeriodicalId":48901,"journal":{"name":"Journal of Patient Safety","volume":" ","pages":"15-21"},"PeriodicalIF":1.7,"publicationDate":"2026-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145670371","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"医学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Evaluation of Patient Safety in Primary Health Care Using the WHO Patient Safety-friendly Primary Care Framework: An Experience From a Low-income and Middle-income Country. 使用世卫组织患者安全友好型初级保健框架评估初级卫生保健中的患者安全:来自低收入和中等收入国家的经验。
IF 1.7 3区 医学 Q3 HEALTH CARE SCIENCES & SERVICES Pub Date : 2026-01-01 Epub Date: 2025-11-27 DOI: 10.1097/PTS.0000000000001418
Salar Mohammaddokht, Saber Azami-Aghdash, Ramin Rezapour, Hossein M Abdolahi, Abolfazl Jeddi, Jafar S Tabrizi

Objective: Despite the importance of Patient Safety (PS), it has been neglected in primary health care (PHC). Therefore, this study aimed to assess PS standards in PHC using the World Health Organization (WHO) Patient Safety-friendly Primary Care Framework (PSFPC).

Methods: This cross-sectional study was conducted in comprehensive health centers (CHCs) in East Azerbaijan Province, Iran, in 2024. The Persian version of the PSFPC framework was used. Cluster sampling was employed, and data were collected through self-assessment, document review, observation, and interviews with staff. The collected data were reported descriptively.

Results: Five CHCs were assessed by staff. The average compliance with PS standards was 70.38%. The highest compliance was in safe, evidence-based clinical practice (47.2%), while the lowest was in lifelong learning (14.0%). The average compliance with critical, core, and developmental criteria was 63.32%, 28.42%, and 52.22%, respectively. All CHCs were classified as "nonevaluable."

Conclusions: Based on a preliminary literature review and the researchers' best knowledge, this study was the first to assess PS in PHC using the WHO approach and tool. Further studies in this field and in other countries could help to highlight the issue of PS in PHC.

目的:尽管患者安全(PS)的重要性,它一直被忽视的初级卫生保健(PHC)。因此,本研究旨在利用世界卫生组织(WHO)患者安全友好型初级保健框架(PSFPC)评估初级保健中的PS标准。方法:本横断面研究于2024年在伊朗东阿塞拜疆省综合卫生中心(CHCs)进行。我们使用了PSFPC框架的波斯语版本。采用整群抽样,通过自我评估、文献查阅、观察和员工访谈等方式收集数据。对收集到的数据进行描述性报告。结果:工作人员对5个CHCs进行了评估。PS标准的平均符合率为70.38%。安全循证临床实践依从性最高(47.2%),终身学习依从性最低(14.0%)。对关键、核心和发展标准的平均依从性分别为63.32%、28.42%和52.22%。所有chc均被归类为“不可评价”。“结论:基于初步文献综述和研究人员的最佳知识,本研究首次使用世卫组织的方法和工具评估PHC中的PS。这一领域和其他国家的进一步研究有助于突出初级保健中的PS问题。
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引用次数: 0
Beyond the "Never Event": A Qualitative Content Analysis of Ongoing Nasogastric Tube Position Testing Incidents. 超越“从未发生过的事件”:正在进行的鼻胃管位置测试事件的定性内容分析。
IF 1.7 3区 医学 Q3 HEALTH CARE SCIENCES & SERVICES Pub Date : 2026-01-01 Epub Date: 2025-09-12 DOI: 10.1097/PTS.0000000000001417
Kate Glen, Christine E Weekes, Agi McFarland, Merrilyn Banks, Grace Xu, Jayesh Dhanani, Mary Hannan-Jones

Objective: Clinicians are encouraged to report all health care incidents, but only those causing serious harm are routinely reviewed to improve patient care. There is no consensus on the best method of confirming ongoing nasogastric tube (NGT) position, leading to variation in practice. The aim of this study is to evaluate the clinical contexts of incidents related to ongoing NGT position testing and assess the efficacy of current clinical practices.

Method: Incident databases in Queensland Health, Australia and NHS England were searched by data custodians for incidents mentioning NGTs. A multidisciplinary team compared the extracted incidents to the inclusion and exclusion criteria. Qualitative content analysis (where incidents were coded into themes) was used to evaluate the incidents.

Results: Five of 27 Queensland incidents, 24 of 412 English incidents, and 2 of 26 English Never Events met the inclusion criteria. No incidents in Queensland resulted in harm. The 2 Never Events resulted from a displaced NGT being used. Three of the 24 incidents in England resulted in low-level harm, but were not related to NGT displacement. The themes identified: (1) outcomes related to ongoing NGT position testing, such as missing medications due to inconclusive pH testing, (2) staff interpersonal relationships impacting their ability to follow local procedures, (3) nonadherence to local procedures, and (4) poor quality of incident reports.

Conclusions: Qualitative content analysis successfully identified themes relevant to clinical practice, despite the low quality of individual incident reports. Harm from displaced NGTs was rare but delays from procedural inconsistencies warrant review of current practices, particularly the reliance on pH testing.

目的:鼓励临床医生报告所有卫生保健事件,但只有那些造成严重伤害的事件才会被常规审查,以改善患者护理。关于确认正在进行的鼻胃管(NGT)位置的最佳方法尚无共识,导致实践中存在差异。本研究的目的是评估与正在进行的NGT位置测试相关的事件的临床背景,并评估当前临床实践的有效性。方法:由数据管理员检索昆士兰卫生部、澳大利亚和英国国家医疗服务体系的事件数据库,查找涉及NGTs的事件。一个多学科团队将提取的事件与纳入和排除标准进行了比较。定性内容分析(将事件编码为主题)用于评估事件。结果:27例昆士兰州事件中有5例,412例英国事件中有24例,26例英国事件中有2例符合纳入标准。昆士兰州没有发生造成伤害的事故。2个Never事件是由于使用了移位的NGT造成的。在英格兰发生的24起事故中,有3起造成了低水平的伤害,但与NGT位移无关。确定的主题有:(1)与正在进行的NGT位置检测相关的结果,例如由于pH检测不确定而丢失药物;(2)员工人际关系影响他们遵循当地程序的能力;(3)不遵守当地程序;(4)事件报告质量差。结论:定性内容分析成功地确定了与临床实践相关的主题,尽管个别事件报告的质量较低。流离失所的NGTs造成的伤害很少,但程序不一致造成的延误值得对当前做法进行审查,特别是对pH检测的依赖。
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引用次数: 0
Optimizing Event Reporting to Drive a Culture of Learning and Safety: A System-based Approach to Mitigating Harm Through Near-miss and No-harm Reporting. 优化事件报告以推动学习和安全文化:一种基于系统的方法,通过未遂和无伤害报告来减轻伤害。
IF 1.7 3区 医学 Q3 HEALTH CARE SCIENCES & SERVICES Pub Date : 2026-01-01 Epub Date: 2025-10-06 DOI: 10.1097/PTS.0000000000001424
Joon Yong Moon, Carina Welp, Matt Nold, Joe Nienow, Taylor Rader, Kannan Ramar, Jennifer B Cowart

Background: Patient safety event reporting systems are essential for identifying potential risks and improving patient outcomes. However, traditional systems frequently face issues of under-reporting, particularly concerning near-miss and no-harm events, thereby limiting opportunities for organizational learning and harm prevention. This initiative used quality improvement principles to design a new reporting system at our institution to enhance safety culture.

Methods: Following extensive stakeholder feedback and multidisciplinary collaboration, a new system was implemented on July 22, 2022. Key features included streamlined reporting, centralized data analysis, and enhanced transparency.

Results: Overall event reporting as well as proportional reporting of near-miss and no-harm events increased significantly from around 60% preimplementation to 80% after implementation. Staff engagement also improved, as shown by a steady rise in the number of unique event reporters and reviewers.

Conclusions: The new reporting system has improved reporting overall, with increases in near-miss and no-harm events, along with increased staff engagement with the reporting and review process. Our experience offers practical lessons for institutions seeking to strengthen the learning value of event reporting systems. The principles we identified with simplifying ease of use, integrating into the EHR, improving data transparency, and encouraging greater involvement with event review, along with clear oversight protocols, apply beyond our institution and are not limited to a specific PSRS product or system. These initial outcomes support a culture of safety and bolster organizational learning, with future study needed on long-term effects on patient safety outcomes, staff involvement, and increased trust.

背景:患者安全事件报告系统对于识别潜在风险和改善患者预后至关重要。然而,传统系统经常面临报告不足的问题,特别是关于侥幸事件和无伤害事件,从而限制了组织学习和预防伤害的机会。这一举措运用质量改进原则,在我们的机构设计了一个新的报告系统,以加强安全文化。方法:经过广泛的利益相关者反馈和多学科协作,新系统于2022年7月22日实施。主要特性包括简化的报告、集中的数据分析和增强的透明度。结果:总体事件报告以及近靶和无伤害事件的比例报告从实施前的60%左右显著增加到实施后的80%。员工的敬业度也有所提高,独立活动记者和审稿人的人数稳步上升就说明了这一点。结论:新的报告系统总体上改进了报告工作,增加了未遂事件和无伤害事件,同时提高了工作人员对报告和审查过程的参与度。我们的经验为寻求加强事件报告系统学习价值的机构提供了实践教训。我们确定的原则包括简化易用性、集成到电子病历中、提高数据透明度、鼓励更多地参与事件审查以及明确的监督协议,这些原则适用于我们的机构之外,并不局限于特定的PSRS产品或系统。这些初步结果支持了安全文化并促进了组织学习,未来需要对患者安全结果、员工参与和增加信任的长期影响进行研究。
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引用次数: 0
Safety Investigation Incident Reports in Social and Health Care: Analysis of Contributing Factors in Finland. 社会和卫生保健安全调查事件报告:芬兰影响因素分析。
IF 1.7 3区 医学 Q3 HEALTH CARE SCIENCES & SERVICES Pub Date : 2026-01-01 Epub Date: 2025-09-08 DOI: 10.1097/PTS.0000000000001419
Merja Sahlström, Hanna Tiirinki, Mari Liukka

Objectives: The aim of this study was to explore contributing factors identified in serious incident investigations conducted by internal, independent multidisciplinary teams.

Methods: A total of 166 serious incident investigation reports, conducted between 2018 and 2023 in 11 integrated social and health care organizations in Finland, were analyzed. The reports were classified by incident type and contributing factor, which were analyzed using the WHO's Conceptual Framework for the International Classification for Patient Safety.

Results: The results indicate considerable variation in the structure and content of serious incident investigation reports, with none specifying the investigation method used. The investigation reports of serious incidents revealed that in 79 (47.6%) cases, the consequences for the client or patient were fatal. The highest number of contributing factors was identified in investigations related to medication errors and errors related to treatment or monitoring. The number of contributing factors per investigation ranged from 1 to 16, with an average of 4.6. Most of the contributing factors were organizational or staff factors.

Conclusions: Investigating serious safety incidents provides valuable insights into event chains and helps organizations learn from past damages. Effectively promoting client and patient safety requires standardized methods and practices for examining adverse events. This requires a shared perspective and clear definitions of best practices. Consistent and effective investigation processes demand national and international collaboration to enhance safety and strengthen organizational learning.

目的:本研究的目的是探讨由内部独立的多学科团队进行的严重事件调查中确定的影响因素。方法:对芬兰11家综合社会和卫生保健机构2018年至2023年共166份严重事件调查报告进行分析。这些报告按事件类型和影响因素进行分类,并使用世卫组织的《患者安全国际分类概念框架》进行分析。结果:调查结果表明,严重事件调查报告的结构和内容存在较大差异,没有规定使用的调查方法。严重事故的调查报告显示,79例(47.6%)的病人或病人的后果是致命的。在与用药错误和与治疗或监测有关的错误的调查中,确定了最多的影响因素。每次调查的影响因素从1个到16个不等,平均为4.6个。大多数促成因素是组织或人员因素。结论:调查严重的安全事故提供了对事件链的宝贵见解,并帮助组织从过去的损害中吸取教训。有效地促进客户和患者安全需要标准化的方法和实践来检查不良事件。这需要共享的视角和对最佳实践的清晰定义。一致和有效的调查过程需要国家和国际合作,以加强安全和加强组织学习。
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引用次数: 0
Mediating Effects of Coping Style Between Nurse Second Victim Burnout and Hospital Patient Safety Culture in Patient Suicides. 应对方式在护士第二受害者倦怠和医院患者安全文化对患者自杀的中介作用
IF 1.7 3区 医学 Q3 HEALTH CARE SCIENCES & SERVICES Pub Date : 2026-01-01 Epub Date: 2025-09-26 DOI: 10.1097/PTS.0000000000001415
Huifang Qiu, Yanhua Liu, Liyan Wang, Xiaohong Zhang, Na Lv, Guoping Zhang

Aim: To explore the relationship and current status of coping styles, burnout, and hospital patient safety culture in patient suicide incidents. To examine whether nurse second victim coping styles in patient suicide incidents mediate the relationship between hospital patient safety culture and burnout.

Design: A cross-sectional study. The collection of information was carried out during the same period of time.

Methods: The study recruited a sample of 425 nurses, second victims who had experienced patient suicides from 6 tertiary grade A hospitals (Shanxi, China). The General Information Questionnaire, the Coping Styles Scale, the Burnout Scale, and the Hospital Patient Safety Climate Scale were used to gather data. The Pearson correlation analysis was used to study the correlation among the 3, one-way ANOVA or independent samples t tests were used to compare differences in second victim burnout among nurses with different characteristics, and the model 4 in process was employed to establish structural equation modeling and test the influence paths of hospital patient safety culture, coping styles, and burnout.

Results: In this study, the patient safety culture score of hospital patients was (134.43±4.84), which was at a medium level; the coping score was (68.70±4.94), which was at a medium level, with positive coping score (23.03±2.94), negative coping score (22.12±2.66), and problem solving score (23.55±3.10), which was at a high level. The burnout score is (71.19±3.83), which is at a high level. Hospital patient safety culture was positively correlated with coping styles ( r =0.458, P <0.001) and negatively correlated with burnout ( r =-0.754, P <0.001), and coping styles were negatively correlated with burnout ( r =-0.356, P <0.001). In the mediation models, the mediating effect of coping styles between hospital patient safety culture and burnout was -0.26, which accounted for 40.63% of the total effect.

Conclusions: A good hospital patient safety culture can improve the coping styles of nurse second victims and also reduce the burnout of nurse second victims. Hospital patient safety culture not only has a direct effect on burnout, but also indirectly affects burnout through coping styles, and reduces burnout by improving their coping styles; hospitals and administrators should take a variety of interventions to improve nurse second victims' coping styles and enhance hospital patient safety culture to reduce burnout.

目的:探讨应对方式、职业倦怠与医院患者安全文化在患者自杀事件中的关系及现状。目的探讨患者自杀事件中护士第二受害者应对方式是否在医院患者安全文化与职业倦怠之间起到中介作用。设计:横断面研究。在同一时期进行了信息收集。方法:选取山西省6所三级甲等医院的425名经历过患者自杀的护士为研究对象。采用一般信息问卷、应对方式量表、倦怠量表和医院患者安全气候量表收集数据。采用Pearson相关分析研究三者之间的相关性,采用单因素方差分析或独立样本t检验比较不同特征护士二次受害者倦怠的差异,采用过程中的模型4建立结构方程模型,检验医院患者安全文化、应对方式和倦怠的影响路径。结果:本研究住院患者患者安全培养得分为(134.43±4.84)分,处于中等水平;应对得分为(68.70±4.94)分,处于中等水平;积极应对得分为(23.03±2.94)分,消极应对得分为(22.12±2.66)分,问题解决得分为(23.55±3.10)分,处于较高水平。倦怠得分为(71.19±3.83)分,处于较高水平。医院患者安全文化与应对方式呈正相关(r=0.458, p)。结论:良好的医院患者安全文化可以改善护士第二受害者的应对方式,减少护士第二受害者的职业倦怠。医院患者安全文化不仅对倦怠有直接影响,而且通过应对方式间接影响倦怠,通过改善应对方式来降低倦怠;医院和管理者应采取多种干预措施,改善护士第二受害者的应对方式,加强医院患者安全文化,以减少倦怠。
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引用次数: 0
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Journal of Patient Safety
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