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The role of packaging in omni-channel fashion retail supply chains - How can packaging contribute to logistics efficiency? 包装在全渠道时装零售供应链中的作用——包装如何提高物流效率?
IF 2.3 4区 管理学 Q2 Engineering Pub Date : 2020-01-01 DOI: 10.23773/2020_1
Stephan L. K. Freichel, Johannes Wollenburg, Johannes K. Wörtge
Omni-channel retailing changes the distribution structures of retail companies. Integrating existing facilities, resources and processes may hold advantages regarding customer satisfaction and shopping convenience, as well as logistical efficiency, but are complex in the implementation. Since the logistical requirements for the packaging system in stationary and distance channels are different due to varying shipment structures, this hinders seamless channel integration. This paper investigates the role of the packaging system in omni-channel fashion distribution and identifies the respective challenges retailers and associated supply chain partners face regarding packaging when integrating sales and logistics channels. By means of a qualitative research approach including nine interviews from field experts, the current practices of retailers, packaging manufacturers and logistics service providers regarding packaging in OmniChannel retail are derived. The results indicate that the requirements towards packaging in the different channels, especially in integrated DC structures, interfere with a seamless channel integration. With regard to the role of stores in omni-channel retailing, channel-adequate packaging types need to be used for store pick-ups, and related process-changes are necessary for heightening efficiency. Packaging represents a restriction for distance shipments, fulfilled by stores. Primary packaging is an opportunity to support channel integration. However, this requires early and cross-company collaboration. The main theoretical contribution of this paper lies in identifying packaging related challenges preventing seamless channel integration into omni-channel distribution, stating initial packaging solutions to overcome those and providing an outlook towards future requirements for packaging in an omni-channel world. The paper has also strong managerial implications for retailing companies implementing integrated omni-channel structures, processes and services.
全渠道零售改变了零售企业的分销结构。整合现有的设施、资源和流程可能在客户满意度和购物便利性以及物流效率方面具有优势,但在实施过程中是复杂的。由于固定和远程渠道的包装系统的物流要求因运输结构的不同而不同,这阻碍了渠道的无缝整合。本文研究了包装系统在全渠道时尚分销中的作用,并确定了零售商和相关供应链合作伙伴在整合销售和物流渠道时所面临的包装方面的各自挑战。通过定性研究方法,包括9位实地专家的访谈,得出了零售商、包装制造商和物流服务提供商在OmniChannel零售中关于包装的当前做法。结果表明,不同通道的封装要求,特别是集成直流结构的封装要求,会影响通道的无缝集成。关于商店在全渠道零售中的作用,需要使用适合渠道的包装类型进行商店提货,并需要对相关流程进行更改以提高效率。包装代表了距离运输的限制,由商店完成。初级包装是一个支持渠道整合的机会。然而,这需要早期的跨公司合作。本文的主要理论贡献在于确定与包装相关的挑战,防止无缝渠道整合到全渠道分销中,陈述克服这些问题的初始包装解决方案,并提供对全渠道世界中包装未来需求的展望。本文还对零售公司实施整合的全渠道结构、流程和服务具有很强的管理意义。
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引用次数: 12
An Analysis of the Impact of ASEAN's Logistics Performance on Trade Flows Using Linear and Non-linear methods in an Augmented Gravity Model 东盟物流绩效对贸易流量的影响:基于增强重力模型的线性和非线性分析
IF 2.3 4区 管理学 Q2 Engineering Pub Date : 2020-01-01 DOI: 10.23773/2020_5
B. Sy, Stephen Jun V. Villejo, Rutcher Lacaza
Logistics in trade has a pivotal role in the economic development and in the competitiveness of countries. This study aims to provide a strong empirical evidence in linking logistics performance with trade flows in the ASEAN region using panel data methods in an augmented gravity model. The Logistics Performance Index (LPI) collected by World Bank is the metric used for logistics performance whose impact on ASEAN’s aggregate and sectoral trade using the priority sectors from 2007 to 2016 is explored. For sectoral trade, the data is zero-inflated with a strong evidence of heteroscedasticity. Hence, non-linear methods were used, namely, Poisson Pseudo Maximum Likelihood method, Feasible Generalized Least Squares method, and the Heckman Two-step procedure, while for overall trade, the usual panel estimation methods were used. The results showed that logistics performance has a strong positive association with trade value, both for aggregate trade and for trade in each of the priority sectors. The outputs of the LPI framework, particularly, timeliness, tracking and tracing, and ease of arranging international shipments are relatively more important indicators of logistics performance in increasing trade value.
贸易物流在经济发展和国家竞争力中起着举足轻重的作用。本研究的目的是提供一个强有力的经验证据在链接物流绩效与贸易流动在东盟地区使用面板数据方法在增强重力模型。世界银行收集的物流绩效指数(LPI)是用于物流绩效的指标,其对东盟2007年至2016年优先部门的总贸易和部门贸易的影响进行了探讨。就部门贸易而言,数据为零膨胀,有力地证明存在异方差。因此,我们使用非线性方法,即泊松伪极大似然法、可行广义最小二乘法和Heckman两步法,而对于整体贸易,我们使用通常的面板估计方法。结果表明,物流绩效与贸易价值有很强的正相关关系,无论是对总贸易还是对每个优先部门的贸易。LPI框架的产出,特别是及时性、跟踪和追踪以及安排国际运输的便利性,是在增加贸易价值方面物流表现的相对更重要的指标。
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引用次数: 6
Research on Decentralized Control Strategies for Automated Vehicle-based In-house Transport Systems - a Survey 基于自动车辆内部运输系统的分散控制策略研究——综述
IF 2.3 4区 管理学 Q2 Engineering Pub Date : 2020-01-01 DOI: 10.23773/2020_10
T. Schmidt, Karl-Benedikt Reith, Nils Klein, Martin Däumler
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引用次数: 2
Decentralized Routing Algorithm with Physical Time Windows for Modular Conveyors 模块化输送机带物理时间窗的分散路由算法
IF 2.3 4区 管理学 Q2 Engineering Pub Date : 2019-08-27 DOI: 10.31224/osf.io/f4eq6
S. Sohrt, L. Overmeyer
We describe a decentralized routing algorithm with physical time windows for modular conveying systems. Existing routing algorithms for modular conveyors are already capable of bi-directional conveying while avoiding conflicts such as collisions, deadlocks, livelocks and starvation effects. In addition to avoiding conflicts, routing algorithms must also select routes that reduce the travel time. No existing algorithm for modular conveyors bases this decision on the expected physical lead time, even though physical lead time directly affects the system throughput. In this publication, we present an algorithm that uses the physical lead time to select routes while avoiding conflicts.
针对模块化输送系统,提出了一种具有物理时间窗的分散路由算法。模块化输送机的现有路由算法已经能够双向传输,同时避免冲突,如碰撞、死锁、活动锁和饥饿效应。路由算法除了要避免冲突外,还必须选择能够减少行程时间的路由。现有的模块化输送机算法没有基于预期的物理提前期的决策,即使物理提前期直接影响系统吞吐量。在这篇文章中,我们提出了一种利用物理前置时间来选择路由同时避免冲突的算法。
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引用次数: 2
Vehicle allocation problem with uncertain transportation requests over a multi-period rolling horizon 多周期滚动视界下运输需求不确定的车辆分配问题
IF 2.3 4区 管理学 Q2 Engineering Pub Date : 2019-01-04 DOI: 10.23773/2019_1
Y. Crama, Thierry Pironet
This work investigates optimization techniques for a multi-period vehicle allocation problemwith uncertain transportation requests revealed sequentially over a rolling horizon. Policies derived from deterministic scenarios are compared: they are generated either by simple heuristics, or by more complex approaches, such as consensus and restricted expectation algorithms, or by network flow formulations over subtrees of scenarios. Myopic and a posteriori deterministic optimization models are used to compute bounds allowing for performance evaluation and for estimating the value of information. The economic benefit of the stochastic model is highlighted: our results show that the information about future, uncertain orders contained in the stochastic part of the horizon can be used to generate improved profits. Robustness against misspecified probability distributions is examined. Subtree formulations produce the best results, are robust and can be solved efficiently, which makes them appropriate for industrial implementations.
本文研究了具有不确定运输需求的多周期车辆分配问题的优化技术。从确定性场景衍生的策略进行比较:它们要么通过简单的启发式方法生成,要么通过更复杂的方法生成,例如共识和限制期望算法,或者通过场景子树的网络流公式生成。使用近视和后验确定性优化模型来计算允许性能评估和估计信息价值的边界。强调了随机模型的经济效益:我们的结果表明,地平线的随机部分中包含的关于未来的、不确定的订单的信息可以用来产生更好的利润。检验了对错定概率分布的鲁棒性。子树公式产生最好的结果,具有鲁棒性,并且可以有效地求解,这使得它们适合于工业实现。
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引用次数: 4
Optimization of the Heterogeneous Vehicle Routing Problem with Cross Docking Logistic System 基于交叉对接物流系统的异构车辆路径优化问题
IF 2.3 4区 管理学 Q2 Engineering Pub Date : 2019-01-01 DOI: 10.23773/2019_4
N. Theeb, O. Al-Araidah, Manar H. Aljarrah
This paper introduces a new mixed integer model to provide efficient distribution plans to route a set of inbound/outbound heterogeneous vehicles in the crossdocking systems that are used to transfer different types of commodities from a manufacturing plant to retail warehouses with allowed split deliveries. The objectives are to minimize the total commodity deviations and the overall distribution time or cost of vehicles. Different data sets from different scales are randomly generated and solved by CPLEX-Concert Technology. As the proposed model is NP-hard; a new heuristic is constructed to solve the problem in reasonable computational efforts. Results show that CPLEX can obtain optimal solutions for small-scale sets and sub-optimal solutions for medium scale sets with a six-hour time limit, while it fails to provide any feasible solution for 35 out of 50 large scale sets. The proposed heuristic provides very competitive results compared to CPLEX in all scales in term of gaps and computational times.
本文引入了一种新的混合整数模型,以提供有效的配送计划,在交叉对接系统中路由一组进出异构车辆,用于将不同类型的商品从制造工厂转移到零售仓库,允许分批交付。目标是尽量减少商品的总偏差和车辆的总配送时间或成本。CPLEX-Concert技术随机生成不同尺度的数据集并求解。由于所提出的模型是NP-hard的;构造了一种新的启发式算法,在合理的计算量下求解该问题。结果表明:CPLEX算法在6小时的时间限制下,可以得到小规模集的最优解和中等规模集的次优解,而在50个大型集中有35个不能给出可行解。与CPLEX相比,所提出的启发式算法在所有尺度上的间隙和计算时间都具有很强的竞争力。
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引用次数: 3
Omni-channel customer management processes in retail: An exploratory study on fulfillment-related options 零售全渠道客户管理流程:一项基于履行相关选项的探索性研究
IF 2.3 4区 管理学 Q2 Engineering Pub Date : 2019-01-01 DOI: 10.23773/2019_7
Johannes Wollenburg, A. Holzapfel, Alexander H. Hübner
Omni-channel retailers systematically connect their sales and communication channels to create a seamless shopping experience. Influencing customers in their channel choices can result in reduced costs to serve customers and increased revenue. To achieve this, comprehensive omni-channel customer management is necessary that also includes fulfillment processes during the customer journey. Operations plays a key role in omni-channel retailing as it is in direct contact with customers and does not end at the store like for bricks-and-mortar retailing. Omni-channel retailing and in particular customer management with fulfillment options is a new topic in practice and constitutes a new research area. The contribution of this paper lies in building a bridge between sales and operations between online and physical store retailing. We develop propositions that demonstrate how customers can be guided through the channels. We use an exploratory study where data are collected mainly from face-to-face interviews with 25 omnichannel retailers. The objectives of the research include identifying fulfillment-related customer management opportunities via multiple channels used by retailers, assessing the relationships and interdependencies of the customer management methods, and developing propositions for omni-channel customer management. The management options are related to questions such as how customers can collect availability information across channels, how purchase and payment processes are designed, how delivery speed and costs are defined, and which return options are possible. Findings include, among others, that retailers use product availability checks for guiding customers into the store, prioritize certain operational actions, and prevent product returns. If executed in the right way, omnichannel customer management will not only result in differentiation and cross-selling potential for retailers, but also in additional benefit for customers.
全渠道零售商系统地连接他们的销售和沟通渠道,创造无缝的购物体验。影响客户的渠道选择可以降低服务客户的成本,增加收入。为了实现这一目标,全面的全渠道客户管理是必要的,其中还包括客户旅程中的履行流程。运营在全渠道零售中起着关键作用,因为它直接与顾客接触,而不像实体零售那样止于商店。全渠道零售特别是带履行选项的顾客管理在实践中是一个新的课题,是一个新的研究领域。本文的贡献在于在网上零售和实体店零售之间搭建了一座销售和运营之间的桥梁。我们提出建议,展示如何通过渠道引导客户。我们使用了一项探索性研究,其中收集的数据主要来自对25家全渠道零售商的面对面访谈。本研究的目标包括通过零售商使用的多种渠道识别与满足相关的客户管理机会,评估客户管理方法的关系和相互依赖性,并提出全渠道客户管理的建议。管理选项与以下问题相关:客户如何跨渠道收集可用性信息、如何设计购买和支付流程、如何定义交付速度和成本,以及哪些退货选项是可能的。调查结果包括,零售商使用产品可用性检查来引导顾客进入商店,优先考虑某些操作行动,并防止产品退货。如果执行得当,全渠道客户管理不仅可以为零售商带来差异化和交叉销售的潜力,还可以为客户带来额外的利益。
{"title":"Omni-channel customer management processes in retail: An exploratory study on fulfillment-related options","authors":"Johannes Wollenburg, A. Holzapfel, Alexander H. Hübner","doi":"10.23773/2019_7","DOIUrl":"https://doi.org/10.23773/2019_7","url":null,"abstract":"Omni-channel retailers systematically connect their sales and communication channels to create a seamless shopping experience. Influencing customers in their channel choices can result in reduced costs to serve customers and increased revenue. To achieve this, comprehensive omni-channel customer management is necessary that also includes fulfillment processes during the customer journey. Operations plays a key role in omni-channel retailing as it is in direct contact with customers and does not end at the store like for bricks-and-mortar retailing. Omni-channel retailing and in particular customer management with fulfillment options is a new topic in practice and constitutes a new research area. The contribution of this paper lies in building a bridge between sales and operations between online and physical store retailing. We develop propositions that demonstrate how customers can be guided through the channels. We use an exploratory study where data are collected mainly from face-to-face interviews with 25 omnichannel retailers. The objectives of the research include identifying fulfillment-related customer management opportunities via multiple channels used by retailers, assessing the relationships and interdependencies of the customer management methods, and developing propositions for omni-channel customer management. The management options are related to questions such as how customers can collect availability information across channels, how purchase and payment processes are designed, how delivery speed and costs are defined, and which return options are possible. Findings include, among others, that retailers use product availability checks for guiding customers into the store, prioritize certain operational actions, and prevent product returns. If executed in the right way, omnichannel customer management will not only result in differentiation and cross-selling potential for retailers, but also in additional benefit for customers.","PeriodicalId":49772,"journal":{"name":"Naval Research Logistics","volume":null,"pages":null},"PeriodicalIF":2.3,"publicationDate":"2019-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"78892748","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 13
Stability of Predictive Control in Job Shop System with Reconfigurable Machine Tools for Capacity Adjustment 产能调整可重构机床作业车间系统预测控制的稳定性
IF 2.3 4区 管理学 Q2 Engineering Pub Date : 2019-01-01 DOI: 10.23773/2019_3
Qiang Zhang, M. Freitag, J. Pannek
Due to changes in individual demand, manufacturing processes have becomemore complex and dynamic. To cope with respective fluctuations as well as machine breakdowns, capacity adjustment is one of the major effective measures. Instead of labor-oriented methods, we propose a machinery-based approach utilizing the new type of reconfigurable machine tools for adjusting capacities within a job shop system. To economically maintain desired work in process levels for all workstations, we impose a model predictive control scheme. For this method we show stability of the closed-loop for any feasible initial state of the job shop system using a terminal condition argument. For a practical application, this reduces the computation of a suitable prediction horizon to controllability of the initial state. To illustrate the effectiveness and plug-and-play availability of the proposed method, we analyze a numerical simulation of a four workstation job shop system and compare it to a state-of-the-art method. This article is the extension of a conference paper entitled ”Predictive Control of a Job Shop System with RMTs using EquilibriumTerminal Constraints” presented at the 6th International Conference on Dynamics in Logistics (LDIC2018).
由于个体需求的变化,制造过程变得更加复杂和动态。为了应对各自的波动和机器故障,产能调整是主要的有效措施之一。代替以劳动力为导向的方法,我们提出了一种基于机械的方法,利用新型可重构机床来调整作业车间系统内的能力。为了经济地维持所有工作站所需的工艺水平,我们采用了模型预测控制方案。对于该方法,我们用一个终端条件参数证明了闭环对于任意可行的作业车间系统初始状态的稳定性。在实际应用中,这减少了对初始状态可控性的合适预测视界的计算。为了说明所提出方法的有效性和即插即用性,我们分析了一个四工作站作业车间系统的数值模拟,并将其与最先进的方法进行了比较。本文是在第六届国际物流动力学会议(LDIC2018)上发表的题为“使用平衡终端约束的rmt作业车间系统的预测控制”的会议论文的扩展。
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引用次数: 4
Optimization of ship traffic at berthing areas of maritime container terminals via Simulation Experiment 基于仿真实验的海运集装箱码头靠泊区船舶交通优化
IF 2.3 4区 管理学 Q2 Engineering Pub Date : 2019-01-01 DOI: 10.23773/2019_2
A. Shahpanah, S. Zahraee, N. Shiwakoti
Maritime transportation plays a leading role in the movement and minimization of transportation costs of goods between regions. One of the major challenges faced by port managers/operators is the growing number of containers or ship traffic which can affect the port container terminal productivity. Mathematical and simulation based models for berth assignments can help to solve such logistic problems in container terminals. However, existing simulation approaches are computationally intensive for optimizing the relevant factors that may affect the berth operation or port productivity. In this study, we propose a computationally efficient approach of combining simulation with Design of Experiments (DOE) to optimize the container port productivity. Further, based on a case study of container port terminal in Malaysia, we systematically examine the effect of tug pilots, berths numbers, cranes numbers and type of queue on port container terminal productivity. We found that only berth numbers, crane numbers and type of queue had significant effect on port productivity. It is recommended to adopt low container value, first serve queuing approach for serving the ships. We could achieve a maximum productivity of around 86% through our optimization model. Further, an increase of about 22% in port productivity as compared to the existing port productivity of the terminal was observed through our method.
海上运输在区域间货物运输和运输成本最小化方面起着主导作用。港口管理者/运营商面临的主要挑战之一是集装箱或船舶交通量的增加,这可能会影响港口集装箱码头的生产力。基于数学和仿真的泊位分配模型有助于解决集装箱码头的物流问题。然而,现有的模拟方法在优化可能影响泊位操作或港口生产力的相关因素时计算量很大。在本研究中,我们提出了一种将模拟与实验设计(DOE)相结合的计算效率方法来优化集装箱港口的生产力。此外,基于马来西亚集装箱码头的案例研究,我们系统地研究了拖轮引航、泊位数量、起重机数量和队列类型对港口集装箱码头生产力的影响。研究发现,只有泊位数量、起重机数量和队列类型对港口生产率有显著影响。建议采用低箱值、先得排队的方式为船舶服务。通过我们的优化模型,我们可以达到86%左右的最大生产率。此外,通过我们的方法观察到,与码头现有的港口生产率相比,港口生产率提高了约22%。
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引用次数: 7
Improving logistics scheduling and operations to support offshore wind construction phase 改善物流调度和运营,以支持海上风电建设阶段
IF 2.3 4区 管理学 Q2 Engineering Pub Date : 2019-01-01 DOI: 10.23773/2019_8
S. Chartron
The increasing construction of offshore wind farms and the expected improved profitability call for a better efficiency in offshore logistics. The purpose of this study is to propose scheduling and operations improvements for logistics to support offshore wind construction. The study conducts a literature review of scientific studies on the offshore wind logistics. Based on this review, a definition of offshore wind logistics during construction phase is proposed. It can be seen that only a few studies have focused on offshore wind logistics (except installation vessel) duringwind turbine construction phase. To help closing this gap, a model is proposed to evaluate and select offshore logistics spread in order to support construction phase. Results on simulations show that logistics spread efficiency varies depending on the season, distance to shore and geographical location. Adaptation and combination of logistics concepts may be necessary to achieve best cost efficiency. The results are important as a basis for further empirical studies in this area. At the end, we propose research areas for operational improvements.
海上风电场建设的增加和预期盈利能力的提高要求海上物流的效率更高。本研究的目的是提出调度和运营改进的物流,以支持海上风电建设。本研究对海上风电物流的科学研究进行了文献综述。在此基础上,提出了海上风电建设阶段物流的定义。可以看出,只有少数研究集中在海上风电建设阶段的物流(安装船除外)。为了帮助缩小这一差距,提出了一个模型来评估和选择海上物流分布,以支持建设阶段。仿真结果表明,物流扩散效率随季节、到岸距离和地理位置的不同而不同。适应和物流概念的组合可能是必要的,以达到最佳的成本效益。研究结果为该领域进一步的实证研究提供了重要的基础。最后,我们提出了操作改进的研究领域。
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引用次数: 2
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Naval Research Logistics
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