Pub Date : 2024-10-21DOI: 10.1016/j.jsis.2024.101867
Yolande E. Chan (JSIS Editor-in-Chief)
{"title":"Welcome to the fourth issue of volume 33 of the Journal of Strategic Information Systems","authors":"Yolande E. Chan (JSIS Editor-in-Chief)","doi":"10.1016/j.jsis.2024.101867","DOIUrl":"10.1016/j.jsis.2024.101867","url":null,"abstract":"","PeriodicalId":50037,"journal":{"name":"Journal of Strategic Information Systems","volume":"33 4","pages":"Article 101867"},"PeriodicalIF":8.7,"publicationDate":"2024-10-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142527310","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
While there have been studies focused on digital transformation (DT) in industry, we lack an understanding of how it materializes in disaster management (DM). This research provides a literature review of IT-enabled and digital initiatives in DM and examines the potential for DT in the field. We analyzed 254 articles from six different disciplines on the use of digital technology in DM and then developed a framework that organizes the central concept of DT in DM around five key areas. Using this framework, we explain the key digital capabilities necessary in DM to develop and implement authority- or public-driven initiatives, articulate and demonstrate DT differences in the industry setting, and provide avenues for future research in this area.
{"title":"Digital transformation in disaster management: A literature review","authors":"Diana Fischer-Preßler , Dario Bonaretti , Deborah Bunker","doi":"10.1016/j.jsis.2024.101865","DOIUrl":"10.1016/j.jsis.2024.101865","url":null,"abstract":"<div><div>While there have been studies focused on digital transformation (DT) in industry, we lack an understanding of how it materializes in disaster management (DM). This research provides a literature review of IT-enabled and digital initiatives in DM and examines the potential for DT in the field. We analyzed 254 articles from six different disciplines on the use of digital technology in DM and then developed a framework that organizes the central concept of DT in DM around five key areas. Using this framework, we explain the key digital capabilities necessary in DM to develop and implement authority- or public-driven initiatives, articulate and demonstrate DT differences in the industry setting, and provide avenues for future research in this area.</div></div>","PeriodicalId":50037,"journal":{"name":"Journal of Strategic Information Systems","volume":"33 4","pages":"Article 101865"},"PeriodicalIF":8.7,"publicationDate":"2024-10-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142527309","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-10-09DOI: 10.1016/j.jsis.2024.101863
Daisy Xu , Marta Indulska , Ida Asadi Someh , Graeme Shanks
Despite the substantial body of evidence detailing the multifaceted use of data within organizations, the conceptualizations of data and their value propositions remain disjointed and require updating. Information Systems scholars contend that the traditional ways of conceiving data now appear inadequate in framing this ever-evolving data-driven phenomenon. In this context, we argue for a reassessment of the fundamental assumptions about data in the field. This paper offers a comprehensive literature review, through which we conceptualize the role of data into four distinguishable types: data as a tool, as a commodity, as a practice, and as algorithmic intelligence. Each type possesses a set of identifiable characteristics, usage, and unique pathways of value creation. Together these elements form a typology, which provides an explanation for the intricate and complex nature of data use in organizations and the diverse sources of their value.
{"title":"Time to reassess data value: The many faces of data in organizations","authors":"Daisy Xu , Marta Indulska , Ida Asadi Someh , Graeme Shanks","doi":"10.1016/j.jsis.2024.101863","DOIUrl":"10.1016/j.jsis.2024.101863","url":null,"abstract":"<div><div>Despite the substantial body of evidence detailing the multifaceted use of data within organizations, the conceptualizations of data and their value propositions remain disjointed and require updating. Information Systems scholars contend that the traditional ways of conceiving data now appear inadequate in framing this ever-evolving data-driven phenomenon. In this context, we argue for a reassessment of the fundamental assumptions about data in the field. This paper offers a comprehensive literature review, through which we conceptualize the role of data into four distinguishable types: data as a tool, as a commodity, as a practice, and as algorithmic intelligence. Each type possesses a set of identifiable characteristics, usage, and unique pathways of value creation. Together these elements form a typology, which provides an explanation for the intricate and complex nature of data use in organizations and the diverse sources of their value.</div></div>","PeriodicalId":50037,"journal":{"name":"Journal of Strategic Information Systems","volume":"33 4","pages":"Article 101863"},"PeriodicalIF":8.7,"publicationDate":"2024-10-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142422501","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-09-30DOI: 10.1016/j.jsis.2024.101862
Lucas Goebeler , Philipp Hukal , Xiao Xiao
In this theoretical review, we engage with empirical contributions to digital innovation scholarship to advance our understanding of physicality. Specifically, we develop a conceptualization of physicality grounded in work on the materiality of technology involving two facets: The focus on physicality – an artifact or an activity – and the criticality of physicality when theorizing digital innovation: as a primary or secondary factor. We use this framing to describe four different roles of physicality in the digital innovation literature – physicality as subject, vessel, context, or nexus of digital innovation. Each role of physicality provides a different perspective that, independently or jointly, serves research into emergent topics along the frontier of digital innovation phenomena. This paper thus contributes by consolidating and advancing the theoretical foundation for researchers wishing to attend to varying aspects of physicality when theorizing digital innovation.
{"title":"Four roles of physicality in digital innovation: A theoretical review","authors":"Lucas Goebeler , Philipp Hukal , Xiao Xiao","doi":"10.1016/j.jsis.2024.101862","DOIUrl":"10.1016/j.jsis.2024.101862","url":null,"abstract":"<div><div>In this theoretical review, we engage with empirical contributions to digital innovation scholarship to advance our understanding of physicality. Specifically, we develop a conceptualization of physicality grounded in work on the materiality of technology involving two facets: The focus on physicality – an artifact or an activity – and the criticality of physicality when theorizing digital innovation: as a primary or secondary factor. We use this framing to describe four different roles of physicality in the digital innovation literature – physicality as subject, vessel, context, or nexus of digital innovation. Each role of physicality provides a different perspective that, independently or jointly, serves research into emergent topics along the frontier of digital innovation phenomena. This paper thus contributes by consolidating and advancing the theoretical foundation for researchers wishing to attend to varying aspects of physicality when theorizing digital innovation.</div></div>","PeriodicalId":50037,"journal":{"name":"Journal of Strategic Information Systems","volume":"33 4","pages":"Article 101862"},"PeriodicalIF":8.7,"publicationDate":"2024-09-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142357775","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-09-25DOI: 10.1016/j.jsis.2024.101861
Kristel M. de Nobrega , Anne-F. Rutkowski , Carol Saunders
This review explores the problems Chief Information Security Officers (CISOs) and other cyber professionals face when defending their organization against cyberattacks. Using a Cyber Defense Grid, which was developed based on military science and cybersecurity concepts and terminology, we coded 125 articles published in Information Systems (IS) journals. We also employed three avenues (i.e., lenses) from cybernetic theory to frame the coding results to derive cyber defense strategies. In particular, we propose three strategic cyber defense modes: reactive, heuristic, and proactive. Taken together, these three modes suggest ways in which organizations can react strategically within the whole cyber defense domain.
{"title":"The whole of cyber defense: Syncing practice and theory","authors":"Kristel M. de Nobrega , Anne-F. Rutkowski , Carol Saunders","doi":"10.1016/j.jsis.2024.101861","DOIUrl":"10.1016/j.jsis.2024.101861","url":null,"abstract":"<div><div>This review explores the problems Chief Information Security Officers (CISOs) and other cyber professionals face when defending their organization against cyberattacks. Using a Cyber Defense Grid, which was developed based on military science and cybersecurity concepts and terminology, we coded 125 articles published in Information Systems (IS) journals. We also employed three avenues (i.e., lenses) from cybernetic theory to frame the coding results to derive cyber defense strategies. In particular, we propose three strategic cyber defense modes: reactive, heuristic, and proactive. Taken together, these three modes suggest ways in which organizations can react strategically within the whole cyber defense domain.</div></div>","PeriodicalId":50037,"journal":{"name":"Journal of Strategic Information Systems","volume":"33 4","pages":"Article 101861"},"PeriodicalIF":8.7,"publicationDate":"2024-09-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142318751","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-09-22DOI: 10.1016/j.jsis.2024.101864
Jiaqi Yang, Alireza Amrollahi, Mauricio Marrone
While Artificial Intelligence (AI) promises to transform business models and enable novel service propositions, it also ushers in intricate managerial challenges. To comprehend AI’s disruption as well as harness its potential, we conducted a developmental review of 92 scholarly works centred on financial auditing, the chosen professional service domain. Drawing on the corpus of literature, we applied the Technology Affordance and Constraints Theory (TACT) to dissect the opportunities and challenges that AI introduces to professional services. Our analysis led to conceptualising AI’s affordances and constraints for individual practitioners, firms, and professional associations within the auditing domain. Subsequently, we compared these with the affordances and constraints of typical non-AI, classic IT tools in the same domain, highlighting the disruptive essence of AI. Our findings further revealed the reciprocal and tensional relationship between AI affordances and constraints, where actualising AI affordance at the firm level may impose constraints on individual practitioners. Based on our findings, we argue for integrating AI into decision-making by practitioners, propose a dynamic view of task automation and augmentation for firms, and urge an AI-calibrated knowledge system for professional associations. This study contributes to both theory and practice, laying the foundation for a more nuanced discourse on the strategic significance of harnessing AI in professional services.
人工智能（AI）有望改变商业模式，实现新颖的服务主张，但同时也带来了错综复杂的管理挑战。为了理解人工智能的破坏性并利用其潜力，我们对所选专业服务领域--财务审计--为中心的 92 篇学术著作进行了发展性综述。在文献库的基础上，我们运用了技术承受力与约束理论（TACT）来剖析人工智能给专业服务带来的机遇和挑战。通过分析，我们提出了审计领域中个人从业者、公司和专业协会对人工智能的承受能力和制约因素的概念。随后，我们将其与同一领域中典型的非人工智能、传统 IT 工具的能力和限制进行了比较，突出了人工智能的颠覆性本质。我们的研究结果进一步揭示了人工智能可负担性与限制之间的互惠和紧张关系，即在公司层面实现人工智能可负担性可能会对从业人员个人造成限制。基于我们的研究结果，我们主张将人工智能融入从业人员的决策中，为企业提出了任务自动化和增强的动态观点，并敦促专业协会建立人工智能校准知识系统。本研究对理论和实践都有所贡献，为更细致地讨论在专业服务领域利用人工智能的战略意义奠定了基础。
{"title":"Harnessing the Potential of Artificial Intelligence: Affordances, Constraints, and Strategic Implications for Professional Services","authors":"Jiaqi Yang, Alireza Amrollahi, Mauricio Marrone","doi":"10.1016/j.jsis.2024.101864","DOIUrl":"10.1016/j.jsis.2024.101864","url":null,"abstract":"<div><div>While Artificial Intelligence (AI) promises to transform business models and enable novel service propositions, it also ushers in intricate managerial challenges. To comprehend AI’s disruption as well as harness its potential, we conducted a developmental review of 92 scholarly works centred on financial auditing, the chosen professional service domain. Drawing on the corpus of literature, we applied the Technology Affordance and Constraints Theory (TACT) to dissect the opportunities and challenges that AI introduces to professional services. Our analysis led to conceptualising AI’s affordances and constraints for individual practitioners, firms, and professional associations within the auditing domain. Subsequently, we compared these with the affordances and constraints of typical non-AI, classic IT tools in the same domain, highlighting the disruptive essence of AI. Our findings further revealed the reciprocal and tensional relationship between AI affordances and constraints, where actualising AI affordance at the firm level may impose constraints on individual practitioners. Based on our findings, we argue for integrating AI into decision-making by practitioners, propose a dynamic view of task automation and augmentation for firms, and urge an AI-calibrated knowledge system for professional associations. This study contributes to both theory and practice, laying the foundation for a more nuanced discourse on the strategic significance of harnessing AI in professional services.</div></div>","PeriodicalId":50037,"journal":{"name":"Journal of Strategic Information Systems","volume":"33 4","pages":"Article 101864"},"PeriodicalIF":8.7,"publicationDate":"2024-09-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0963868724000465/pdfft?md5=9b6c570f98d4140a4e9d24abbf308139&pid=1-s2.0-S0963868724000465-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142275721","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-08-27DOI: 10.1016/j.jsis.2024.101853
Lemuria Carter, Kevin C. Desouza, Gregory S. Dawson, Theresa Pardo
{"title":"Digital transformation of the public sector: Designing strategic information systems","authors":"Lemuria Carter, Kevin C. Desouza, Gregory S. Dawson, Theresa Pardo","doi":"10.1016/j.jsis.2024.101853","DOIUrl":"10.1016/j.jsis.2024.101853","url":null,"abstract":"","PeriodicalId":50037,"journal":{"name":"Journal of Strategic Information Systems","volume":"33 3","pages":"Article 101853"},"PeriodicalIF":8.7,"publicationDate":"2024-08-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142083636","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-08-26DOI: 10.1016/j.jsis.2024.101852
Yolande E. Chan (JSIS Editor-in-Chief)
{"title":"Welcome to the third issue of Volume 33 of the Journal of Strategic Information Systems","authors":"Yolande E. Chan (JSIS Editor-in-Chief)","doi":"10.1016/j.jsis.2024.101852","DOIUrl":"10.1016/j.jsis.2024.101852","url":null,"abstract":"","PeriodicalId":50037,"journal":{"name":"Journal of Strategic Information Systems","volume":"33 3","pages":"Article 101852"},"PeriodicalIF":8.7,"publicationDate":"2024-08-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142076400","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-08-20DOI: 10.1016/j.jsis.2024.101850
Daniel Rudmark , Rikard Lindgren , Ulrike Schultze
Open data platforms freely provide citizens with access to public data, thus enabling improved governance transparency, enhanced public services, and increased civic engagement. However, unlocking the potential of this digital transformation strategy requires that public institutions manage the tension between public and private interests. Furthermore, even when public institutions break down traditional barriers for citizens’ access to data, the potential users often lack the knowledge to leverage it in meaningful ways. Open data platforms therefore tend to fall short of expectations. Leveraging a 10-year action design research study (ADR) in the Swedish Transport Administration (STA), this paper develops design principles for creating value-generating open data platforms in the public domain. The ADR project was initiated to assist STA in its efforts to deal with outlaw innovators who scraped train data from different websites to develop travel apps. Through three iterative design cycles that eventually led to the formation of a new open data platform, the outlaw innovators increasingly became valued partners in the digital transformation process. Theorizing this development process, this paper offers three design principles that provide guidance to public institutions aspiring to digitally transform by making public data accessible. We also reflect upon how these institutions might mitigate the risks associated with partnering with outlaw innovators in the pursuit of an open data strategy.
{"title":"Open data platforms: Design principles for embracing outlaw innovators","authors":"Daniel Rudmark , Rikard Lindgren , Ulrike Schultze","doi":"10.1016/j.jsis.2024.101850","DOIUrl":"10.1016/j.jsis.2024.101850","url":null,"abstract":"<div><p>Open data platforms freely provide citizens with access to public data, thus enabling improved governance transparency, enhanced public services, and increased civic engagement. However, unlocking the potential of this digital transformation strategy requires that public institutions manage the tension between public and private interests. Furthermore, even when public institutions break down traditional barriers for citizens’ access to data, the potential users often lack the knowledge to leverage it in meaningful ways. Open data platforms therefore tend to fall short of expectations. Leveraging a 10-year action design research study (ADR) in the Swedish Transport Administration (STA), this paper develops design principles for creating value-generating open data platforms in the public domain. The ADR project was initiated to assist STA in its efforts to deal with outlaw innovators who scraped train data from different websites to develop travel apps. Through three iterative design cycles that eventually led to the formation of a new open data platform, the outlaw innovators increasingly became valued partners in the digital transformation process. Theorizing this development process, this paper offers three design principles that provide guidance to public institutions aspiring to digitally transform by making public data accessible. We also reflect upon how these institutions might mitigate the risks associated with partnering with outlaw innovators in the pursuit of an open data strategy.</p></div>","PeriodicalId":50037,"journal":{"name":"Journal of Strategic Information Systems","volume":"33 3","pages":"Article 101850"},"PeriodicalIF":8.7,"publicationDate":"2024-08-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0963868724000325/pdfft?md5=1de4c2389c27f0feec46449c77e8f38b&pid=1-s2.0-S0963868724000325-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142012721","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-08-17DOI: 10.1016/j.jsis.2024.101851
Emma Gritt , Emma Forsgren , Krsto Pandza
For many public sector organisations, digital transformation is a strategic priority. However, there is limited understanding of how everyday practices shape such large-scale transformation. To address this, we adopt a strategy-as-practice approach to capture the ‘doings’ of strategy on the ground and the role this plays in large-scale transformation. We conducted an in-depth interpretive case study on UK policing and collected rich data from multiple sources. This is an important context as the police face increasing demands to deliver digital transformation while maintaining a high level of service to protect the public. Our findings reveal that public sector organisations like the police find themselves in a state of liminal digital transformation. We conceptualise this liminality as incomplete, contested, and localised, due to the specific conditions in the strategy practices: openness of strategy, ambiguity in rules and norms, and interdependencies across organisational boundaries. We theorise this relationship in a model of ‘liminal digital transformation’ and propose a set of propositions. By doing so, our research introduces a novel perspective on digital transformation in the public sector and how it is shaped by everyday strategising practices.
{"title":"Liminal digital transformation in public sector: The case of UK policing","authors":"Emma Gritt , Emma Forsgren , Krsto Pandza","doi":"10.1016/j.jsis.2024.101851","DOIUrl":"10.1016/j.jsis.2024.101851","url":null,"abstract":"<div><p>For many public sector organisations, digital transformation is a strategic priority. However, there is limited understanding of how everyday practices shape such large-scale transformation. To address this, we adopt a strategy-as-practice approach to capture the ‘doings’ of strategy on the ground and the role this plays in large-scale transformation. We conducted an in-depth interpretive case study on UK policing and collected rich data from multiple sources. This is an important context as the police face increasing demands to deliver digital transformation while maintaining a high level of service to protect the public. Our findings reveal that public sector organisations like the police find themselves in a state of liminal digital transformation. We conceptualise this liminality as <em>incomplete</em>, <em>contested,</em> and <em>localised</em>, due to the specific conditions in the strategy practices: openness of strategy, ambiguity in rules and norms, and interdependencies across organisational boundaries. We theorise this relationship in a model of ‘liminal digital transformation’ and propose a set of propositions. By doing so, our research introduces a novel perspective on digital transformation in the public sector and how it is shaped by everyday strategising practices.</p></div>","PeriodicalId":50037,"journal":{"name":"Journal of Strategic Information Systems","volume":"33 3","pages":"Article 101851"},"PeriodicalIF":8.7,"publicationDate":"2024-08-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141998074","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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