{"title":"Is AI a strategic IS? Reflections and opportunities for research","authors":"Shan-Ling Pan , Rohit Nishant , Tuure Tuunanen , Jyoti Choudrie","doi":"10.1016/j.jsis.2024.101866","DOIUrl":"10.1016/j.jsis.2024.101866","url":null,"abstract":"","PeriodicalId":50037,"journal":{"name":"Journal of Strategic Information Systems","volume":"33 4","pages":"Article 101866"},"PeriodicalIF":8.7,"publicationDate":"2024-10-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142527311","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-10-22DOI: 10.1016/j.jsis.2024.101869
Eleni Lioliou , Oliver Krancher , Ilan Oshri
This paper examines the effect of forced and emergent competition- and cooperation-enhancing mechanisms on joint multisourcing performance. We draw on research on coopetition in IS multisourcing and the literature on the crowding-out effect to theorise the interplay between these mechanisms. We argue that the key to understanding whether these mechanisms complement or substitute each other lies in the distinction between forced and emergent mechanisms, as these respectively invoke either an economic or a social logic among vendors. We test these ideas through a survey study of 108 multisourcing arrangements. Our results show that while a forced competition and an emergent cooperation mechanism can individually improve joint performance in multisourcing, the co-existence of economic and social logics results in a substitutional effect. A complementary effect is achieved when competition and cooperation mechanisms are of the same logic. Our study extends the existing IS outsourcing literature by shedding light on the role of forced and emergent mechanisms, either as competition or cooperation-enhancing, in enhancing multisourcing performance.
本文探讨了强制和新出现的竞争与合作促进机制对联合多方外包绩效的影响。我们借鉴了有关 IS 多方采购中的合作竞争的研究以及有关挤出效应的文献，对这些机制之间的相互作用进行了理论分析。我们认为，理解这些机制是相互补充还是相互替代的关键在于区分强制机制和突发机制，因为这些机制分别在供应商中引发了经济逻辑或社会逻辑。我们通过对 108 个多外包安排的调查研究来验证这些观点。我们的研究结果表明，虽然强制竞争机制和新兴合作机制可以单独提高多方采购的联合绩效，但经济逻辑和社会逻辑的并存会产生替代效应。当竞争机制和合作机制的逻辑相同时，就会产生互补效应。我们的研究扩展了现有的信息系统外包文献，揭示了强制机制和新兴机制在提高多方外包绩效中的作用，无论是竞争机制还是合作促进机制。
{"title":"The complementary and substitutional effects of forced and emergent mechanisms in multisourcing","authors":"Eleni Lioliou , Oliver Krancher , Ilan Oshri","doi":"10.1016/j.jsis.2024.101869","DOIUrl":"10.1016/j.jsis.2024.101869","url":null,"abstract":"<div><div>This paper examines the effect of forced and emergent competition- and cooperation-enhancing mechanisms on joint multisourcing performance. We draw on research on coopetition in IS multisourcing and the literature on the crowding-out effect to theorise the interplay between these mechanisms. We argue that the key to understanding whether these mechanisms complement or substitute each other lies in the distinction between forced and emergent mechanisms, as these respectively invoke either an economic or a social logic among vendors.<!--> <!-->We test these ideas through a survey study of 108 multisourcing arrangements. Our results show that while a forced competition and an emergent cooperation mechanism can individually improve joint performance in<!--> <!-->multisourcing, the co-existence of economic and social logics results in a substitutional effect.<!--> <!-->A complementary<!--> <!-->effect is achieved when competition and<!--> <!-->cooperation mechanisms are of the same logic. Our study extends the existing IS outsourcing<!--> <!-->literature by shedding light on the role of forced and<!--> <!-->emergent mechanisms, either as competition or cooperation-enhancing, in enhancing<!--> <!-->multisourcing<!--> <!-->performance.</div></div>","PeriodicalId":50037,"journal":{"name":"Journal of Strategic Information Systems","volume":"34 1","pages":"Article 101869"},"PeriodicalIF":8.7,"publicationDate":"2024-10-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142534990","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-10-21DOI: 10.1016/j.jsis.2024.101867
Yolande E. Chan (JSIS Editor-in-Chief)
{"title":"Welcome to the fourth issue of volume 33 of the Journal of Strategic Information Systems","authors":"Yolande E. Chan (JSIS Editor-in-Chief)","doi":"10.1016/j.jsis.2024.101867","DOIUrl":"10.1016/j.jsis.2024.101867","url":null,"abstract":"","PeriodicalId":50037,"journal":{"name":"Journal of Strategic Information Systems","volume":"33 4","pages":"Article 101867"},"PeriodicalIF":8.7,"publicationDate":"2024-10-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142527310","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
While there have been studies focused on digital transformation (DT) in industry, we lack an understanding of how it materializes in disaster management (DM). This research provides a literature review of IT-enabled and digital initiatives in DM and examines the potential for DT in the field. We analyzed 254 articles from six different disciplines on the use of digital technology in DM and then developed a framework that organizes the central concept of DT in DM around five key areas. Using this framework, we explain the key digital capabilities necessary in DM to develop and implement authority- or public-driven initiatives, articulate and demonstrate DT differences in the industry setting, and provide avenues for future research in this area.
{"title":"Digital transformation in disaster management: A literature review","authors":"Diana Fischer-Preßler , Dario Bonaretti , Deborah Bunker","doi":"10.1016/j.jsis.2024.101865","DOIUrl":"10.1016/j.jsis.2024.101865","url":null,"abstract":"<div><div>While there have been studies focused on digital transformation (DT) in industry, we lack an understanding of how it materializes in disaster management (DM). This research provides a literature review of IT-enabled and digital initiatives in DM and examines the potential for DT in the field. We analyzed 254 articles from six different disciplines on the use of digital technology in DM and then developed a framework that organizes the central concept of DT in DM around five key areas. Using this framework, we explain the key digital capabilities necessary in DM to develop and implement authority- or public-driven initiatives, articulate and demonstrate DT differences in the industry setting, and provide avenues for future research in this area.</div></div>","PeriodicalId":50037,"journal":{"name":"Journal of Strategic Information Systems","volume":"33 4","pages":"Article 101865"},"PeriodicalIF":8.7,"publicationDate":"2024-10-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142527309","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-10-09DOI: 10.1016/j.jsis.2024.101863
Daisy Xu , Marta Indulska , Ida Asadi Someh , Graeme Shanks
Despite the substantial body of evidence detailing the multifaceted use of data within organizations, the conceptualizations of data and their value propositions remain disjointed and require updating. Information Systems scholars contend that the traditional ways of conceiving data now appear inadequate in framing this ever-evolving data-driven phenomenon. In this context, we argue for a reassessment of the fundamental assumptions about data in the field. This paper offers a comprehensive literature review, through which we conceptualize the role of data into four distinguishable types: data as a tool, as a commodity, as a practice, and as algorithmic intelligence. Each type possesses a set of identifiable characteristics, usage, and unique pathways of value creation. Together these elements form a typology, which provides an explanation for the intricate and complex nature of data use in organizations and the diverse sources of their value.
{"title":"Time to reassess data value: The many faces of data in organizations","authors":"Daisy Xu , Marta Indulska , Ida Asadi Someh , Graeme Shanks","doi":"10.1016/j.jsis.2024.101863","DOIUrl":"10.1016/j.jsis.2024.101863","url":null,"abstract":"<div><div>Despite the substantial body of evidence detailing the multifaceted use of data within organizations, the conceptualizations of data and their value propositions remain disjointed and require updating. Information Systems scholars contend that the traditional ways of conceiving data now appear inadequate in framing this ever-evolving data-driven phenomenon. In this context, we argue for a reassessment of the fundamental assumptions about data in the field. This paper offers a comprehensive literature review, through which we conceptualize the role of data into four distinguishable types: data as a tool, as a commodity, as a practice, and as algorithmic intelligence. Each type possesses a set of identifiable characteristics, usage, and unique pathways of value creation. Together these elements form a typology, which provides an explanation for the intricate and complex nature of data use in organizations and the diverse sources of their value.</div></div>","PeriodicalId":50037,"journal":{"name":"Journal of Strategic Information Systems","volume":"33 4","pages":"Article 101863"},"PeriodicalIF":8.7,"publicationDate":"2024-10-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142422501","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-09-30DOI: 10.1016/j.jsis.2024.101862
Lucas Goebeler , Philipp Hukal , Xiao Xiao
In this theoretical review, we engage with empirical contributions to digital innovation scholarship to advance our understanding of physicality. Specifically, we develop a conceptualization of physicality grounded in work on the materiality of technology involving two facets: The focus on physicality – an artifact or an activity – and the criticality of physicality when theorizing digital innovation: as a primary or secondary factor. We use this framing to describe four different roles of physicality in the digital innovation literature – physicality as subject, vessel, context, or nexus of digital innovation. Each role of physicality provides a different perspective that, independently or jointly, serves research into emergent topics along the frontier of digital innovation phenomena. This paper thus contributes by consolidating and advancing the theoretical foundation for researchers wishing to attend to varying aspects of physicality when theorizing digital innovation.
{"title":"Four roles of physicality in digital innovation: A theoretical review","authors":"Lucas Goebeler , Philipp Hukal , Xiao Xiao","doi":"10.1016/j.jsis.2024.101862","DOIUrl":"10.1016/j.jsis.2024.101862","url":null,"abstract":"<div><div>In this theoretical review, we engage with empirical contributions to digital innovation scholarship to advance our understanding of physicality. Specifically, we develop a conceptualization of physicality grounded in work on the materiality of technology involving two facets: The focus on physicality – an artifact or an activity – and the criticality of physicality when theorizing digital innovation: as a primary or secondary factor. We use this framing to describe four different roles of physicality in the digital innovation literature – physicality as subject, vessel, context, or nexus of digital innovation. Each role of physicality provides a different perspective that, independently or jointly, serves research into emergent topics along the frontier of digital innovation phenomena. This paper thus contributes by consolidating and advancing the theoretical foundation for researchers wishing to attend to varying aspects of physicality when theorizing digital innovation.</div></div>","PeriodicalId":50037,"journal":{"name":"Journal of Strategic Information Systems","volume":"33 4","pages":"Article 101862"},"PeriodicalIF":8.7,"publicationDate":"2024-09-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142357775","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-09-25DOI: 10.1016/j.jsis.2024.101861
Kristel M. de Nobrega , Anne-F. Rutkowski , Carol Saunders
This review explores the problems Chief Information Security Officers (CISOs) and other cyber professionals face when defending their organization against cyberattacks. Using a Cyber Defense Grid, which was developed based on military science and cybersecurity concepts and terminology, we coded 125 articles published in Information Systems (IS) journals. We also employed three avenues (i.e., lenses) from cybernetic theory to frame the coding results to derive cyber defense strategies. In particular, we propose three strategic cyber defense modes: reactive, heuristic, and proactive. Taken together, these three modes suggest ways in which organizations can react strategically within the whole cyber defense domain.
{"title":"The whole of cyber defense: Syncing practice and theory","authors":"Kristel M. de Nobrega , Anne-F. Rutkowski , Carol Saunders","doi":"10.1016/j.jsis.2024.101861","DOIUrl":"10.1016/j.jsis.2024.101861","url":null,"abstract":"<div><div>This review explores the problems Chief Information Security Officers (CISOs) and other cyber professionals face when defending their organization against cyberattacks. Using a Cyber Defense Grid, which was developed based on military science and cybersecurity concepts and terminology, we coded 125 articles published in Information Systems (IS) journals. We also employed three avenues (i.e., lenses) from cybernetic theory to frame the coding results to derive cyber defense strategies. In particular, we propose three strategic cyber defense modes: reactive, heuristic, and proactive. Taken together, these three modes suggest ways in which organizations can react strategically within the whole cyber defense domain.</div></div>","PeriodicalId":50037,"journal":{"name":"Journal of Strategic Information Systems","volume":"33 4","pages":"Article 101861"},"PeriodicalIF":8.7,"publicationDate":"2024-09-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142318751","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-09-22DOI: 10.1016/j.jsis.2024.101864
Jiaqi Yang, Alireza Amrollahi, Mauricio Marrone
While Artificial Intelligence (AI) promises to transform business models and enable novel service propositions, it also ushers in intricate managerial challenges. To comprehend AI’s disruption as well as harness its potential, we conducted a developmental review of 92 scholarly works centred on financial auditing, the chosen professional service domain. Drawing on the corpus of literature, we applied the Technology Affordance and Constraints Theory (TACT) to dissect the opportunities and challenges that AI introduces to professional services. Our analysis led to conceptualising AI’s affordances and constraints for individual practitioners, firms, and professional associations within the auditing domain. Subsequently, we compared these with the affordances and constraints of typical non-AI, classic IT tools in the same domain, highlighting the disruptive essence of AI. Our findings further revealed the reciprocal and tensional relationship between AI affordances and constraints, where actualising AI affordance at the firm level may impose constraints on individual practitioners. Based on our findings, we argue for integrating AI into decision-making by practitioners, propose a dynamic view of task automation and augmentation for firms, and urge an AI-calibrated knowledge system for professional associations. This study contributes to both theory and practice, laying the foundation for a more nuanced discourse on the strategic significance of harnessing AI in professional services.
人工智能（AI）有望改变商业模式，实现新颖的服务主张，但同时也带来了错综复杂的管理挑战。为了理解人工智能的破坏性并利用其潜力，我们对所选专业服务领域--财务审计--为中心的 92 篇学术著作进行了发展性综述。在文献库的基础上，我们运用了技术承受力与约束理论（TACT）来剖析人工智能给专业服务带来的机遇和挑战。通过分析，我们提出了审计领域中个人从业者、公司和专业协会对人工智能的承受能力和制约因素的概念。随后，我们将其与同一领域中典型的非人工智能、传统 IT 工具的能力和限制进行了比较，突出了人工智能的颠覆性本质。我们的研究结果进一步揭示了人工智能可负担性与限制之间的互惠和紧张关系，即在公司层面实现人工智能可负担性可能会对从业人员个人造成限制。基于我们的研究结果，我们主张将人工智能融入从业人员的决策中，为企业提出了任务自动化和增强的动态观点，并敦促专业协会建立人工智能校准知识系统。本研究对理论和实践都有所贡献，为更细致地讨论在专业服务领域利用人工智能的战略意义奠定了基础。
{"title":"Harnessing the Potential of Artificial Intelligence: Affordances, Constraints, and Strategic Implications for Professional Services","authors":"Jiaqi Yang, Alireza Amrollahi, Mauricio Marrone","doi":"10.1016/j.jsis.2024.101864","DOIUrl":"10.1016/j.jsis.2024.101864","url":null,"abstract":"<div><div>While Artificial Intelligence (AI) promises to transform business models and enable novel service propositions, it also ushers in intricate managerial challenges. To comprehend AI’s disruption as well as harness its potential, we conducted a developmental review of 92 scholarly works centred on financial auditing, the chosen professional service domain. Drawing on the corpus of literature, we applied the Technology Affordance and Constraints Theory (TACT) to dissect the opportunities and challenges that AI introduces to professional services. Our analysis led to conceptualising AI’s affordances and constraints for individual practitioners, firms, and professional associations within the auditing domain. Subsequently, we compared these with the affordances and constraints of typical non-AI, classic IT tools in the same domain, highlighting the disruptive essence of AI. Our findings further revealed the reciprocal and tensional relationship between AI affordances and constraints, where actualising AI affordance at the firm level may impose constraints on individual practitioners. Based on our findings, we argue for integrating AI into decision-making by practitioners, propose a dynamic view of task automation and augmentation for firms, and urge an AI-calibrated knowledge system for professional associations. This study contributes to both theory and practice, laying the foundation for a more nuanced discourse on the strategic significance of harnessing AI in professional services.</div></div>","PeriodicalId":50037,"journal":{"name":"Journal of Strategic Information Systems","volume":"33 4","pages":"Article 101864"},"PeriodicalIF":8.7,"publicationDate":"2024-09-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.sciencedirect.com/science/article/pii/S0963868724000465/pdfft?md5=9b6c570f98d4140a4e9d24abbf308139&pid=1-s2.0-S0963868724000465-main.pdf","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142275721","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-08-27DOI: 10.1016/j.jsis.2024.101853
Lemuria Carter, Kevin C. Desouza, Gregory S. Dawson, Theresa Pardo
{"title":"Digital transformation of the public sector: Designing strategic information systems","authors":"Lemuria Carter, Kevin C. Desouza, Gregory S. Dawson, Theresa Pardo","doi":"10.1016/j.jsis.2024.101853","DOIUrl":"10.1016/j.jsis.2024.101853","url":null,"abstract":"","PeriodicalId":50037,"journal":{"name":"Journal of Strategic Information Systems","volume":"33 3","pages":"Article 101853"},"PeriodicalIF":8.7,"publicationDate":"2024-08-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142083636","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-08-26DOI: 10.1016/j.jsis.2024.101852
Yolande E. Chan (JSIS Editor-in-Chief)
{"title":"Welcome to the third issue of Volume 33 of the Journal of Strategic Information Systems","authors":"Yolande E. Chan (JSIS Editor-in-Chief)","doi":"10.1016/j.jsis.2024.101852","DOIUrl":"10.1016/j.jsis.2024.101852","url":null,"abstract":"","PeriodicalId":50037,"journal":{"name":"Journal of Strategic Information Systems","volume":"33 3","pages":"Article 101852"},"PeriodicalIF":8.7,"publicationDate":"2024-08-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142076400","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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