Pub Date : 2024-09-07DOI: 10.1177/02683962241280657
Annamina Rieder, Saurav Chakraborty, Sandeep Goyal, Donald J Berndt
Information systems (IS) scholarship and practice aim to predict phenomena and outcomes of IS use. These phenomena of IS use are typically set in multi-leveled, dynamic, and complex contexts that lend explanation to the non-positivist tradition in IS research. However, limited methodological options exist to make predictions. In this research, we propose stratified agent-based modeling, a step-by-step approach that enables prediction in non-positivist paradigms. Drawing upon the critical realist philosophy of science, which suggests ontological stratification and assumes open systems, we adopt a retroduction-based explanation formation and agent-based modeling to simulate different potential states of a complex system. The critical step in combining critical realism with agent-based modeling involves identifying and codifying the underlying generative mechanisms (i.e., causal powers) into various components of the agent-based model. We propose four steps toward prediction under the critical realist paradigm: (1) capturing the phenomenon, (2) identifying the generative mechanism, (3) building the agent-based model, and (4) simulating states of the system. We present an exemplar of our proposed approach that investigates the effectiveness of strategies to combat malicious content propagation in social networks.
信息系统（IS）的学术研究和实践旨在预测 IS 使用的现象和结果。这些使用信息系统的现象通常是在多层次、动态和复杂的背景下出现的，这就为信息系统研究中的非实证主义传统提供了解释。然而，用于预测的方法却很有限。在这项研究中，我们提出了基于分层代理的建模方法，这是一种能够在非实证主义范式中进行预测的循序渐进的方法。批判现实主义科学哲学提出本体论分层并假定系统是开放的，我们借鉴这一哲学，采用基于逆向归纳的解释形成和基于代理的建模来模拟复杂系统的不同潜在状态。将批判现实主义与基于代理的建模结合起来的关键步骤是识别潜在的生成机制（即因果力量）并将其编入基于代理的模型的各个组成部分。我们提出了在批判现实主义范式下进行预测的四个步骤：(1) 捕捉现象，(2) 识别生成机制，(3) 建立基于代理的模型，(4) 模拟系统状态。我们介绍了我们提出的方法的一个范例，该范例研究了打击社交网络中恶意内容传播的策略的有效性。
{"title":"A critical realist approach to agent-based modeling: Unlocking prediction in non-positivist paradigms","authors":"Annamina Rieder, Saurav Chakraborty, Sandeep Goyal, Donald J Berndt","doi":"10.1177/02683962241280657","DOIUrl":"https://doi.org/10.1177/02683962241280657","url":null,"abstract":"Information systems (IS) scholarship and practice aim to predict phenomena and outcomes of IS use. These phenomena of IS use are typically set in multi-leveled, dynamic, and complex contexts that lend explanation to the non-positivist tradition in IS research. However, limited methodological options exist to make predictions. In this research, we propose stratified agent-based modeling, a step-by-step approach that enables prediction in non-positivist paradigms. Drawing upon the critical realist philosophy of science, which suggests ontological stratification and assumes open systems, we adopt a retroduction-based explanation formation and agent-based modeling to simulate different potential states of a complex system. The critical step in combining critical realism with agent-based modeling involves identifying and codifying the underlying generative mechanisms (i.e., causal powers) into various components of the agent-based model. We propose four steps toward prediction under the critical realist paradigm: (1) capturing the phenomenon, (2) identifying the generative mechanism, (3) building the agent-based model, and (4) simulating states of the system. We present an exemplar of our proposed approach that investigates the effectiveness of strategies to combat malicious content propagation in social networks.","PeriodicalId":50178,"journal":{"name":"Journal of Information Technology","volume":"7 1","pages":""},"PeriodicalIF":5.6,"publicationDate":"2024-09-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142203996","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-08-29DOI: 10.1177/02683962241283051
Shohil Kishore, David Sundaram, Michael David Myers
The growing availability of expansive social media trace data (SMTD) offers researchers promising opportunities to create rich depictions of societal and social phenomena. Despite this potential, research analysing such datasets often struggles to construct novel theoretical insight. This paper argues that holistically incorporating temporality enhances data collection and data analysis, thereby facilitating process theory construction from SMTD. Recommendations to integrate temporality are outlined in the proposed Temporal Dynamics Framework and Methodology (TDFM). We apply the TDFM to investigate the temporal dynamics of mental health discourse on Twitter (now X) across different phases of the COVID-19 pandemic, theoretically framed in the context of innate psychological needs satisfaction. The findings reveal dynamic shifts in social media use, indicating that different phases of the pandemic triggered dynamic shifts in the needs motivating, and being motivated by, social media use. This illustrative case reflectively evaluates the usefulness of the TDFM in contextualising SMTD collection, analytical strategies, and process theory construction by incorporating a dynamic perspective on time.
{"title":"A Temporal Dynamics Framework and Methodology for Computationally Intensive Social Media Research","authors":"Shohil Kishore, David Sundaram, Michael David Myers","doi":"10.1177/02683962241283051","DOIUrl":"https://doi.org/10.1177/02683962241283051","url":null,"abstract":"The growing availability of expansive social media trace data (SMTD) offers researchers promising opportunities to create rich depictions of societal and social phenomena. Despite this potential, research analysing such datasets often struggles to construct novel theoretical insight. This paper argues that holistically incorporating temporality enhances data collection and data analysis, thereby facilitating process theory construction from SMTD. Recommendations to integrate temporality are outlined in the proposed Temporal Dynamics Framework and Methodology (TDFM). We apply the TDFM to investigate the temporal dynamics of mental health discourse on Twitter (now X) across different phases of the COVID-19 pandemic, theoretically framed in the context of innate psychological needs satisfaction. The findings reveal dynamic shifts in social media use, indicating that different phases of the pandemic triggered dynamic shifts in the needs motivating, and being motivated by, social media use. This illustrative case reflectively evaluates the usefulness of the TDFM in contextualising SMTD collection, analytical strategies, and process theory construction by incorporating a dynamic perspective on time.","PeriodicalId":50178,"journal":{"name":"Journal of Information Technology","volume":"15 1","pages":""},"PeriodicalIF":5.6,"publicationDate":"2024-08-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142204022","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-04-27DOI: 10.1177/02683962241254392
Sebastian Schuetz, Le Kuai, Mary C Lacity, Zach Steelman
Although many information systems (IS) scholars have researched the antecedents and consequences of trust in technology, the sheer amount of work published, authors’ use of inconsistent construct terms, and variations in conceptualization and measurement make it difficult to compare and aggregate findings across studies. To provide scholars with an overview of the literature, we performed a systematic qualitative review of the IS literature. The goal of our review was to identify the antecedents and consequences of trust in technology that have received frequent empirical support, as well as those for which the evidence is not yet conclusive. To that end, we curated a glossary of unique construct terms and summarized the results of 241 relationships tested in 62 empirical research articles (both quantitative and qualitative) from the AIS “Basket of Eight” journals. From these, we identified 62 unique relationships: 22 are well-supported, six are supported by suggestive evidence, and 34 have received little support. These relationships summarize what is well-known and less well-known within the literature. By taking stock, we prepare a path for future research on the phenomenon of trust in the context of emerging technologies (e.g., artificial intelligence, blockchain). We conclude the paper with opportunities and directions for future research.
{"title":"A Qualitative Systematic Review of Trust in Technology","authors":"Sebastian Schuetz, Le Kuai, Mary C Lacity, Zach Steelman","doi":"10.1177/02683962241254392","DOIUrl":"https://doi.org/10.1177/02683962241254392","url":null,"abstract":"Although many information systems (IS) scholars have researched the antecedents and consequences of trust in technology, the sheer amount of work published, authors’ use of inconsistent construct terms, and variations in conceptualization and measurement make it difficult to compare and aggregate findings across studies. To provide scholars with an overview of the literature, we performed a systematic qualitative review of the IS literature. The goal of our review was to identify the antecedents and consequences of trust in technology that have received frequent empirical support, as well as those for which the evidence is not yet conclusive. To that end, we curated a glossary of unique construct terms and summarized the results of 241 relationships tested in 62 empirical research articles (both quantitative and qualitative) from the AIS “Basket of Eight” journals. From these, we identified 62 unique relationships: 22 are well-supported, six are supported by suggestive evidence, and 34 have received little support. These relationships summarize what is well-known and less well-known within the literature. By taking stock, we prepare a path for future research on the phenomenon of trust in the context of emerging technologies (e.g., artificial intelligence, blockchain). We conclude the paper with opportunities and directions for future research.","PeriodicalId":50178,"journal":{"name":"Journal of Information Technology","volume":"35 1","pages":""},"PeriodicalIF":5.6,"publicationDate":"2024-04-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140812515","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-01-03DOI: 10.1177/02683962231226399
Yu Ji, Wenyu Du, Shan L. Pan
Vendor capabilities development has been an important research stream in the information systems (IS) sourcing literature. The existing research, which was based on the context of implementing centralized enterprise systems, focused on the adoption of deliberate learning and implicit learning, with the assumption that effective selection between these two learning approaches is sufficient for service providers to acquire vendor capabilities. However, this assumption may not hold in implementing a decentralized system based on enterprise blockchain. Because an enterprise blockchain system affords a new way of governing transactions and demands a new governance mode, it creates an uncertain and complex landscape in which the mere selection between deliberate learning and implicit learning becomes insufficient. Addressing this gap is crucial because many enterprise blockchain projects fail due to the incompetence of service providers. By conducting an in-depth case study of a successful blockchain service provider, our study reveals a new mechanism for developing vendor capabilities: parallel play. As with parallel play by preschoolers, the service provider combines a set of learning approaches featuring borrowing from peers and learning through experimentation. Our study extends the IS sourcing literature on vendor capabilities development from the context of implementing centralized enterprise systems to the context of implementing decentralized enterprise blockchain systems. Our findings also provide guidelines for blockchain service providers to follow when acquiring vendor capabilities and for clients to use when selecting service providers.
供应商能力开发一直是信息系统（IS）采购文献中的一个重要研究方向。现有研究基于实施中心化企业系统的背景，重点关注采用刻意学习和隐性学习，并假设在这两种学习方法之间进行有效选择足以使服务提供商获得供应商能力。然而，在实施基于企业区块链的去中心化系统时，这一假设可能不成立。因为企业区块链系统提供了一种新的交易管理方式，并要求一种新的管理模式，这就造成了一种不确定的复杂局面，在这种局面下，仅仅在刻意学习和隐性学习之间进行选择是不够的。解决这一差距至关重要，因为许多企业区块链项目都因服务提供商的无能而失败。通过对一家成功的区块链服务提供商进行深入案例研究，我们的研究揭示了一种开发供应商能力的新机制：平行游戏。与学龄前儿童的平行游戏一样，该服务提供商结合了一系列学习方法，包括向同行借鉴和通过实验学习。我们的研究将有关供应商能力开发的 IS 采购文献从实施集中式企业系统的背景扩展到实施去中心化企业区块链系统的背景。我们的研究结果还为区块链服务提供商在获取供应商能力时应遵循的准则以及客户在选择服务提供商时应使用的准则提供了参考。
{"title":"Vendor capabilities development in blockchain sourcing: a parallel play approach","authors":"Yu Ji, Wenyu Du, Shan L. Pan","doi":"10.1177/02683962231226399","DOIUrl":"https://doi.org/10.1177/02683962231226399","url":null,"abstract":"Vendor capabilities development has been an important research stream in the information systems (IS) sourcing literature. The existing research, which was based on the context of implementing centralized enterprise systems, focused on the adoption of deliberate learning and implicit learning, with the assumption that effective selection between these two learning approaches is sufficient for service providers to acquire vendor capabilities. However, this assumption may not hold in implementing a decentralized system based on enterprise blockchain. Because an enterprise blockchain system affords a new way of governing transactions and demands a new governance mode, it creates an uncertain and complex landscape in which the mere selection between deliberate learning and implicit learning becomes insufficient. Addressing this gap is crucial because many enterprise blockchain projects fail due to the incompetence of service providers. By conducting an in-depth case study of a successful blockchain service provider, our study reveals a new mechanism for developing vendor capabilities: parallel play. As with parallel play by preschoolers, the service provider combines a set of learning approaches featuring borrowing from peers and learning through experimentation. Our study extends the IS sourcing literature on vendor capabilities development from the context of implementing centralized enterprise systems to the context of implementing decentralized enterprise blockchain systems. Our findings also provide guidelines for blockchain service providers to follow when acquiring vendor capabilities and for clients to use when selecting service providers.","PeriodicalId":50178,"journal":{"name":"Journal of Information Technology","volume":"50 16","pages":""},"PeriodicalIF":5.6,"publicationDate":"2024-01-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139389153","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-01-03DOI: 10.1177/02683962231226397
Mary C Lacity, S. Schuetz, Le Kuai, Zach Steelman
In this paper, we review and analyze two literatures on the construct of human trust in IT artifacts and in the entities that source, operate, and govern IT. The first literature review focuses on defining of the construct of trust across a range of disciplines. Our analysis of this literature identified 13 assumptions about the nature of trust. The assumptions illustrate the complexities of human trust. The second literature review focused on 214 empirical studies of the construct of trust published in the AIS Senior Scholars’ Basket of Eight journals. We analyze this literature to identify IS scholar’s most common assessments of trust from qualitative studies and most common measures of trust from quantitative studies. As a cumulative body of knowledge, IS scholars have deeply examined different types of trust. IS scholars have also extensively examined the assumption that trust is dynamic, as evidenced by the many qualitative papers that examined trust as a process, and trust in Web2 technologies, which are characterized by centralized applications and centralized governance. While the IS scholarly community has established a substantial tradition around the construct of trust, there is still interesting work to be done. With recent releases of open generative AI and with the rise of Web3 technologies like blockchains that purport to be “trustless”, the construct of trust in IT needs to be re-examined in these emerging contexts. We also encourage more research on trust in bi-directional relationships, on the limits of transitive trust, and on the construct of distrust.
{"title":"IT’s a Matter of Trust: Literature reviews and analyses of human trust in information technology","authors":"Mary C Lacity, S. Schuetz, Le Kuai, Zach Steelman","doi":"10.1177/02683962231226397","DOIUrl":"https://doi.org/10.1177/02683962231226397","url":null,"abstract":"In this paper, we review and analyze two literatures on the construct of human trust in IT artifacts and in the entities that source, operate, and govern IT. The first literature review focuses on defining of the construct of trust across a range of disciplines. Our analysis of this literature identified 13 assumptions about the nature of trust. The assumptions illustrate the complexities of human trust. The second literature review focused on 214 empirical studies of the construct of trust published in the AIS Senior Scholars’ Basket of Eight journals. We analyze this literature to identify IS scholar’s most common assessments of trust from qualitative studies and most common measures of trust from quantitative studies. As a cumulative body of knowledge, IS scholars have deeply examined different types of trust. IS scholars have also extensively examined the assumption that trust is dynamic, as evidenced by the many qualitative papers that examined trust as a process, and trust in Web2 technologies, which are characterized by centralized applications and centralized governance. While the IS scholarly community has established a substantial tradition around the construct of trust, there is still interesting work to be done. With recent releases of open generative AI and with the rise of Web3 technologies like blockchains that purport to be “trustless”, the construct of trust in IT needs to be re-examined in these emerging contexts. We also encourage more research on trust in bi-directional relationships, on the limits of transitive trust, and on the construct of distrust.","PeriodicalId":50178,"journal":{"name":"Journal of Information Technology","volume":"7 2","pages":""},"PeriodicalIF":5.6,"publicationDate":"2024-01-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139388825","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-12-22DOI: 10.1177/02683962231225469
Joseph Taylor, KD Joshi, Terence Saldanha, Arvin Sahaym
Digital platforms provide organizations with new ways to conduct sourcing activities. Crowdsourcing has emerged as one potential method of sourcing various kinds of information technology (IT) services. Notwithstanding the benefits of IT crowdsourcing services (ITCS), there is a lack of clarity about why some firms procure services through ITCS, whereas others do not. Drawing on the organizational capabilities perspective, we hypothesize that in-house IT administration capability and IT flexibility jointly enhance a firm’s ITCS Platform Suitability Assessment, which, in turn, leads to higher ITCS Service Procurement. We also posit that ITCS Platform Suitability Assessment mediates the relationship between IT Administration Capability and ITCS Service Procurement. Our empirical analysis of survey data from 308 firms in United States supports our hypotheses. Our results suggest that firms that develop IT administrative capabilities and IT flexibility assess ITCS platform characteristics as more suitable for ITCS-related activities. ITCS Platform Suitability Assessment, in turn, drives firms to procure operational services (e.g., setting up automatic payments) and strategic services (e.g., project management) from the loose configuration of workers in the gig economy. Our results contribute to theory by positing and testing a theoretical model that expands the theoretical base used to explain ITCS sourcing. We discuss the implications for the business value of IT platforms, organizational structure, and capabilities in regard to future sourcing strategies.
数字平台为企业提供了开展采购活动的新方法。众包已成为采购各种信息技术（IT）服务的一种潜在方法。尽管信息技术众包服务（ITCS）好处多多，但为什么有些公司通过ITCS采购服务，而另一些公司却没有呢？从组织能力的角度出发，我们假设企业内部的信息技术管理能力和信息技术灵活性会共同提高企业的ITCS平台适用性评估，进而提高ITCS服务采购量。我们还假设，ITCS 平台适宜性评估是 IT 管理能力与 ITCS 服务采购之间关系的中介。我们对美国 308 家公司的调查数据进行了实证分析，结果支持了我们的假设。我们的结果表明，那些具备 IT 管理能力和 IT 灵活性的公司会评估 ITCS 平台特征，认为其更适合 ITCS 相关活动。ITCS平台适用性评估反过来又促使企业从 "打工经济 "中松散的工人配置中采购运营服务（如设置自动付款）和战略服务（如项目管理）。我们的研究结果提出并检验了一个理论模型，扩展了用于解释 ITCS 采购的理论基础，从而为理论做出了贡献。我们讨论了 IT 平台的商业价值、组织结构和能力对未来采购战略的影响。
{"title":"Procuring Services through IT Crowdsourcing: The Role of IT Administration and IT Flexibility","authors":"Joseph Taylor, KD Joshi, Terence Saldanha, Arvin Sahaym","doi":"10.1177/02683962231225469","DOIUrl":"https://doi.org/10.1177/02683962231225469","url":null,"abstract":"Digital platforms provide organizations with new ways to conduct sourcing activities. Crowdsourcing has emerged as one potential method of sourcing various kinds of information technology (IT) services. Notwithstanding the benefits of IT crowdsourcing services (ITCS), there is a lack of clarity about why some firms procure services through ITCS, whereas others do not. Drawing on the organizational capabilities perspective, we hypothesize that in-house IT administration capability and IT flexibility jointly enhance a firm’s ITCS Platform Suitability Assessment, which, in turn, leads to higher ITCS Service Procurement. We also posit that ITCS Platform Suitability Assessment mediates the relationship between IT Administration Capability and ITCS Service Procurement. Our empirical analysis of survey data from 308 firms in United States supports our hypotheses. Our results suggest that firms that develop IT administrative capabilities and IT flexibility assess ITCS platform characteristics as more suitable for ITCS-related activities. ITCS Platform Suitability Assessment, in turn, drives firms to procure operational services (e.g., setting up automatic payments) and strategic services (e.g., project management) from the loose configuration of workers in the gig economy. Our results contribute to theory by positing and testing a theoretical model that expands the theoretical base used to explain ITCS sourcing. We discuss the implications for the business value of IT platforms, organizational structure, and capabilities in regard to future sourcing strategies.","PeriodicalId":50178,"journal":{"name":"Journal of Information Technology","volume":"92 6","pages":""},"PeriodicalIF":5.6,"publicationDate":"2023-12-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139164919","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-11-23DOI: 10.1177/02683962231219520
Liang-liang Li, Kui Du, Wei Zhang, Ji-Ye Mao
This study investigates how digital platforms can drive the digital transformation of participant firms in the surrounding business ecosystems. To do so, we conduct an in-depth case study of Alibaba’ cross-border e-commerce platform and eleven seller firms operating on the platform. Our results highlight the importance of proper empowerment in platform-driven digital transformation. In particular, we observe that Alibaba attempts to facilitate the digital transformation of seller firms through three types of activities: resource empowerment, psychological empowerment, and structural empowerment. Moreover, we find that the sequence of these empowerment activities plays a critical role. Without being psychologically empowered first, seller firms react quite passively to Alibaba’s resource provision and structural support. Psychological empowerment provides the activation triggers for the sellers to renew their mindsets and become receptive to Alibaba’s support and guidance, which ultimately contribute to the digital transformation of their businesses.
{"title":"Empowering Digital Transformation: The Roles of Platforms","authors":"Liang-liang Li, Kui Du, Wei Zhang, Ji-Ye Mao","doi":"10.1177/02683962231219520","DOIUrl":"https://doi.org/10.1177/02683962231219520","url":null,"abstract":"This study investigates how digital platforms can drive the digital transformation of participant firms in the surrounding business ecosystems. To do so, we conduct an in-depth case study of Alibaba’ cross-border e-commerce platform and eleven seller firms operating on the platform. Our results highlight the importance of proper empowerment in platform-driven digital transformation. In particular, we observe that Alibaba attempts to facilitate the digital transformation of seller firms through three types of activities: resource empowerment, psychological empowerment, and structural empowerment. Moreover, we find that the sequence of these empowerment activities plays a critical role. Without being psychologically empowered first, seller firms react quite passively to Alibaba’s resource provision and structural support. Psychological empowerment provides the activation triggers for the sellers to renew their mindsets and become receptive to Alibaba’s support and guidance, which ultimately contribute to the digital transformation of their businesses.","PeriodicalId":50178,"journal":{"name":"Journal of Information Technology","volume":"19 1","pages":""},"PeriodicalIF":5.6,"publicationDate":"2023-11-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139245830","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-11-23DOI: 10.1177/02683962231219514
Manuel Muehlburger, Barbara Krumay
Digital transformation is a phenomenon perceived across a multitude of contexts in the organizational societal and individual domains. Conceptualizing this broad phenomenon requires an approach that provides structure and comparability across contexts and domains whilst containing sufficient contextual detail and specificity to avoid conceptual stretching. Utilizing a multi-method approach this paper draws from a set of empirical data to develop such a context-sensitive conceptualization for digital transformation. Utilizing a design perspective on digital transformation this paper (1) develops a conceptual meta-structure capable of representing instances of digital transformation independent of domain and context and (2) develops a taxonomy of context-specific categories for the identified meta-elements. The three elements Representation, Technology, and Effect (RTE) constitute the meta-structure, the taxonomy is comprised of seven representation, ten technology and nine effect categories. We evaluated our results utilizing a card sorting approach in a workshop setting. The proposed conceptualization is capable to accommodate context-specific manifestations of digital transformation in all tested environments thereby indicating its applicability as a foundation for a context-sensitive conceptualization of digital transformation. The paper contributes to the evolving body of literature on digital transformation by providing a conceptual meta-structure capable of capturing manifestations of digital transformation in a uniform and structured manner across domains and contexts.
{"title":"TOWARDS A CONTEXT-SENSITIVE CONCEPTUALISATION OF DIGITAL TRANSFORMATION","authors":"Manuel Muehlburger, Barbara Krumay","doi":"10.1177/02683962231219514","DOIUrl":"https://doi.org/10.1177/02683962231219514","url":null,"abstract":"Digital transformation is a phenomenon perceived across a multitude of contexts in the organizational societal and individual domains. Conceptualizing this broad phenomenon requires an approach that provides structure and comparability across contexts and domains whilst containing sufficient contextual detail and specificity to avoid conceptual stretching. Utilizing a multi-method approach this paper draws from a set of empirical data to develop such a context-sensitive conceptualization for digital transformation. Utilizing a design perspective on digital transformation this paper (1) develops a conceptual meta-structure capable of representing instances of digital transformation independent of domain and context and (2) develops a taxonomy of context-specific categories for the identified meta-elements. The three elements Representation, Technology, and Effect (RTE) constitute the meta-structure, the taxonomy is comprised of seven representation, ten technology and nine effect categories. We evaluated our results utilizing a card sorting approach in a workshop setting. The proposed conceptualization is capable to accommodate context-specific manifestations of digital transformation in all tested environments thereby indicating its applicability as a foundation for a context-sensitive conceptualization of digital transformation. The paper contributes to the evolving body of literature on digital transformation by providing a conceptual meta-structure capable of capturing manifestations of digital transformation in a uniform and structured manner across domains and contexts.","PeriodicalId":50178,"journal":{"name":"Journal of Information Technology","volume":"132 ","pages":""},"PeriodicalIF":5.6,"publicationDate":"2023-11-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139245054","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-11-23DOI: 10.1177/02683962231219512
Laurie Hughes, Jonathan Seddon, Yogesh K. Dwivedi
The digital transformation of the FinTech industry, has revealed a plethora of significant challenges for industry decision makers and wider stakeholder groups as organisations contend with the onset of new regulatory frameworks, legacy systems, flexible business models, and alignment with corporate social responsibility practice. The reshaping of organisations and drive to greater levels of decentralisation and employee centric practice, presents a cultural shift for the sector, with implications for the success and resulting benefits of change across the industry. This study aims to develop novel insight to the “lived in” impact of digital transformation within the FinTech industry from a factor interdependency perspective. This research adopts a mixed methods approach incorporating Interpretive Structural Modelling, Analytical Hierarchy Process and interviews with expert participants to offer a unique perspective on the challenges and unintended consequences of industry level technological change. The findings highlight the high levels of interdependency and priority for challenges related to the investment in products and infrastructure for new markets, criticality of stakeholder support and development of a digital mindset for the adoption of new technologies.
{"title":"Disruptive change within Financial Technology – a methodological analysis of the Digital Transformation challenges","authors":"Laurie Hughes, Jonathan Seddon, Yogesh K. Dwivedi","doi":"10.1177/02683962231219512","DOIUrl":"https://doi.org/10.1177/02683962231219512","url":null,"abstract":"The digital transformation of the FinTech industry, has revealed a plethora of significant challenges for industry decision makers and wider stakeholder groups as organisations contend with the onset of new regulatory frameworks, legacy systems, flexible business models, and alignment with corporate social responsibility practice. The reshaping of organisations and drive to greater levels of decentralisation and employee centric practice, presents a cultural shift for the sector, with implications for the success and resulting benefits of change across the industry. This study aims to develop novel insight to the “lived in” impact of digital transformation within the FinTech industry from a factor interdependency perspective. This research adopts a mixed methods approach incorporating Interpretive Structural Modelling, Analytical Hierarchy Process and interviews with expert participants to offer a unique perspective on the challenges and unintended consequences of industry level technological change. The findings highlight the high levels of interdependency and priority for challenges related to the investment in products and infrastructure for new markets, criticality of stakeholder support and development of a digital mindset for the adoption of new technologies.","PeriodicalId":50178,"journal":{"name":"Journal of Information Technology","volume":"84 4","pages":""},"PeriodicalIF":5.6,"publicationDate":"2023-11-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139244170","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-11-23DOI: 10.1177/02683962231219513
Ying Li, Lili Cui, Lin Wu, Paul Benjamin Lowry, Ajay Kumar, Kim Hua Tan
As a multidisciplinary maneuver accelerated by the global pandemic, digital transformation involves changes in technological development, organizational processes, inter-organizational relationships, and business models that influence the organization’s performance and the wider environment. To better understand the inherent mechanisms of digital transformation and their positive and negative outcomes, researchers and practitioners are exploring how and when digitalization—that is, the application of digital technologies—can lead to superior sustainability performance. Based on dynamic capabilities theory, we investigate the influence of digitalization and network capability on firms’ sustainability performance, and we propose that business model innovation (BMI) plays a mediating role while environmental dynamism plays a moderating role. Both economic and environmental performance are considered subdimensions of sustainability. We examine Chinese manufacturing firms because they are under tremendous pressure to undertake digital transformation. To achieve broad generalizability, our survey-based methodology targeted 1,600 firms; we received 255 completed and validated responses. The results indicate that the effects of digitalization on novelty- and efficiency-centered BMI are mediated by network capability and that both novelty- and efficiency-centered BMI mediate the effects of digitalization and network capability on economic and environmental performance. Environmental dynamism also negatively moderates the relationship between digitalization and efficiency-centered BMI; however, it positively moderates the effect of network capability on efficiency-centered BMI. This study provides theoretical and managerial insights into organizations’ trajectories toward digital transformation and sustainable development, with special applicability to Chinese manufacturing firms.
{"title":"Digitalization and network capability as enablers of business model innovation and sustainability performance: The moderating effect of environmental dynamism","authors":"Ying Li, Lili Cui, Lin Wu, Paul Benjamin Lowry, Ajay Kumar, Kim Hua Tan","doi":"10.1177/02683962231219513","DOIUrl":"https://doi.org/10.1177/02683962231219513","url":null,"abstract":"As a multidisciplinary maneuver accelerated by the global pandemic, digital transformation involves changes in technological development, organizational processes, inter-organizational relationships, and business models that influence the organization’s performance and the wider environment. To better understand the inherent mechanisms of digital transformation and their positive and negative outcomes, researchers and practitioners are exploring how and when digitalization—that is, the application of digital technologies—can lead to superior sustainability performance. Based on dynamic capabilities theory, we investigate the influence of digitalization and network capability on firms’ sustainability performance, and we propose that business model innovation (BMI) plays a mediating role while environmental dynamism plays a moderating role. Both economic and environmental performance are considered subdimensions of sustainability. We examine Chinese manufacturing firms because they are under tremendous pressure to undertake digital transformation. To achieve broad generalizability, our survey-based methodology targeted 1,600 firms; we received 255 completed and validated responses. The results indicate that the effects of digitalization on novelty- and efficiency-centered BMI are mediated by network capability and that both novelty- and efficiency-centered BMI mediate the effects of digitalization and network capability on economic and environmental performance. Environmental dynamism also negatively moderates the relationship between digitalization and efficiency-centered BMI; however, it positively moderates the effect of network capability on efficiency-centered BMI. This study provides theoretical and managerial insights into organizations’ trajectories toward digital transformation and sustainable development, with special applicability to Chinese manufacturing firms.","PeriodicalId":50178,"journal":{"name":"Journal of Information Technology","volume":"16 4","pages":""},"PeriodicalIF":5.6,"publicationDate":"2023-11-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139245650","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
京公网安备 11010802042870号
京ICP备2023020795号-1
扫码关注我们
求助内容：
应助结果提醒方式：