Pub Date : 2024-07-22DOI: 10.1108/gkmc-06-2023-0216
Mousumi Saha, Saptarshi Ghosh
Purpose The extraction of relevant knowledge from data is called knowledge discovery (KD). The KD process requires a large amount of data and it must be reliable before mining. Complexity is not only in deriving knowledge from data but also in improving system performance with a psycho-cognitive approach. KD demands a high level of human cognition and mental activity to generate and retrieve knowledge. Therefore, this study aims to explain how psychological knowledge is involved in KD. Design/methodology/approach By understanding the cognitive processes that lead to knowledge production, KD can be improved through interventions that target psychological processes, such as attention, learning and memory. In addition, psycho-cognitive approaches can help us to better grasp the process of KD and the factors that influence its effectiveness. The study attempted to correlate interdependence by interpreting cognitive approaches to KD from a psychological perspective. The authors of this paper draw on both primary and secondary literary warrants to empirically prove psychological bending in KD. Findings Understanding the psychological aspects of data and KD can identify the development of tools, process and environments that support individual and teams in making sense of data and extracting valuable knowledge. The study also finds that interdisciplinary collaboration, bringing together expertise in psychology, data science and domain specific knowledge fosters effective KD processes. Originality/value The KD system cannot function well and will not be able to achieve its full potential without psycho-cognitive foundation. It was found that KD in the KD system is influenced by human cognition. The authors made a contribution to KD by fusing psycho-cognitive approaches with data-driven technology and machine learning.
{"title":"Psycho-cognitive relationship between data and knowledge discovery: a conceptual critique","authors":"Mousumi Saha, Saptarshi Ghosh","doi":"10.1108/gkmc-06-2023-0216","DOIUrl":"https://doi.org/10.1108/gkmc-06-2023-0216","url":null,"abstract":"\u0000Purpose\u0000The extraction of relevant knowledge from data is called knowledge discovery (KD). The KD process requires a large amount of data and it must be reliable before mining. Complexity is not only in deriving knowledge from data but also in improving system performance with a psycho-cognitive approach. KD demands a high level of human cognition and mental activity to generate and retrieve knowledge. Therefore, this study aims to explain how psychological knowledge is involved in KD.\u0000\u0000\u0000Design/methodology/approach\u0000By understanding the cognitive processes that lead to knowledge production, KD can be improved through interventions that target psychological processes, such as attention, learning and memory. In addition, psycho-cognitive approaches can help us to better grasp the process of KD and the factors that influence its effectiveness. The study attempted to correlate interdependence by interpreting cognitive approaches to KD from a psychological perspective. The authors of this paper draw on both primary and secondary literary warrants to empirically prove psychological bending in KD.\u0000\u0000\u0000Findings\u0000Understanding the psychological aspects of data and KD can identify the development of tools, process and environments that support individual and teams in making sense of data and extracting valuable knowledge. The study also finds that interdisciplinary collaboration, bringing together expertise in psychology, data science and domain specific knowledge fosters effective KD processes.\u0000\u0000\u0000Originality/value\u0000The KD system cannot function well and will not be able to achieve its full potential without psycho-cognitive foundation. It was found that KD in the KD system is influenced by human cognition. The authors made a contribution to KD by fusing psycho-cognitive approaches with data-driven technology and machine learning.\u0000","PeriodicalId":507843,"journal":{"name":"Global Knowledge, Memory and Communication","volume":"78 9","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-07-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141817813","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-07-18DOI: 10.1108/gkmc-11-2023-0419
Amit Kumar, Anupriya Kaur
Purpose This study aims to explore the influence of customer contact employees (CCEs) competencies (social, emotional and professional) on their service recovery performance (SRP) with mediation effect of internal marketing and moderation effect of industry/sector. Design/methodology/approach This study used survey-based dyads of 210 CCEs and their managers/supervisors in three service sectors (hotel and hospitality, automobile service centers and organized retail stores). Repeated-measures analysis of variance, confirmatory factor analysis and PROCESS macro of Hayes (2013) was used to assess reliability, validity and to test mediation, moderation and moderated-mediation. Findings CCEs competencies influenced SRP. The relationship between CCEs competencies and SRP was mediated by internal marketing. The industry/sector was found to be a significant moderator between the internal marketing and SRP. Additionally, a significant moderated-mediation effect was found between CCEs competencies and SRP. Research limitations/implications Longitudinal studies could be particularly helpful to evaluate the impact of internal marketing on SRP. The future researcher may benefit from replicating and extending the model in different industries or can study other factors as mediators or moderators for further contribution to the SRP literature. Practical implications Firms striving for consumer retention and aiming to extend their consumer life cycle can greatly benefit from the results of this study to provide effective SRP. The study also suggests that policymakers and management should adopt properly designed and well-articulated human resource management practices for excellence in SRP in their organizations. Originality/value To the best of the authors' knowledge, there is no study in the past which has addressed employee and organizational factors with the dyadic sample. In addition, it has used a moderated-mediation model in the context of SRP and also contributes to the extant literature by researching in a non-Western setting like India.
{"title":"Influence of customer contact employees (CCEs) competencies on their service recovery performance: a moderated-mediation approach","authors":"Amit Kumar, Anupriya Kaur","doi":"10.1108/gkmc-11-2023-0419","DOIUrl":"https://doi.org/10.1108/gkmc-11-2023-0419","url":null,"abstract":"\u0000Purpose\u0000This study aims to explore the influence of customer contact employees (CCEs) competencies (social, emotional and professional) on their service recovery performance (SRP) with mediation effect of internal marketing and moderation effect of industry/sector.\u0000\u0000\u0000Design/methodology/approach\u0000This study used survey-based dyads of 210 CCEs and their managers/supervisors in three service sectors (hotel and hospitality, automobile service centers and organized retail stores). Repeated-measures analysis of variance, confirmatory factor analysis and PROCESS macro of Hayes (2013) was used to assess reliability, validity and to test mediation, moderation and moderated-mediation.\u0000\u0000\u0000Findings\u0000CCEs competencies influenced SRP. The relationship between CCEs competencies and SRP was mediated by internal marketing. The industry/sector was found to be a significant moderator between the internal marketing and SRP. Additionally, a significant moderated-mediation effect was found between CCEs competencies and SRP.\u0000\u0000\u0000Research limitations/implications\u0000Longitudinal studies could be particularly helpful to evaluate the impact of internal marketing on SRP. The future researcher may benefit from replicating and extending the model in different industries or can study other factors as mediators or moderators for further contribution to the SRP literature.\u0000\u0000\u0000Practical implications\u0000Firms striving for consumer retention and aiming to extend their consumer life cycle can greatly benefit from the results of this study to provide effective SRP. The study also suggests that policymakers and management should adopt properly designed and well-articulated human resource management practices for excellence in SRP in their organizations.\u0000\u0000\u0000Originality/value\u0000To the best of the authors' knowledge, there is no study in the past which has addressed employee and organizational factors with the dyadic sample. In addition, it has used a moderated-mediation model in the context of SRP and also contributes to the extant literature by researching in a non-Western setting like India.\u0000","PeriodicalId":507843,"journal":{"name":"Global Knowledge, Memory and Communication","volume":"38 3","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-07-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141639871","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-07-18DOI: 10.1108/gkmc-11-2023-0414
Abhinav Verma, J. Nayak
Purpose This paper aims to explain how consumer persuasion knowledge and perceived deception in advertisements can influence consumers’ future evaluation of fake news about a brand. Design/methodology/approach This research develops a conceptual model using widely used persuasion knowledge theory and confirmation bias theory. A questionnaire-based online survey (n = 410) was conducted by displaying an advertisement stimulus followed by a fake news stimulus to test the model. Covariance-based structural equation modeling was used to analyze the hypothesized research model. Findings The results demonstrate that consumers with high persuasion knowledge are more likely to trust and adopt fake news about an advertised brand through the mediation of perceived deception in the advertisement. Additionally, perceived deception indirectly affects information adoption through the mediation of news credibility. Practical implications Theoretically, this study contributes to the existing body of literature on advertising deception and fake news. This research also extends theory of persuasion knowledge in understanding adoption of fake news. Practically, this study has significant implications for various stakeholders, including brands, social media corporations and consumers. Originality/value This research adds novel insights in the relationship of consumers’ persuasion knowledge and credibility and adoption of fake news. Furthermore, the investigation of the relationship between the perceived deception in advertising and the adoption of fake news has not been explored, which is also novel.
{"title":"The power of perception: how persuasion knowledge and perceived deception in advertisement impact brand-related fake news adoption","authors":"Abhinav Verma, J. Nayak","doi":"10.1108/gkmc-11-2023-0414","DOIUrl":"https://doi.org/10.1108/gkmc-11-2023-0414","url":null,"abstract":"Purpose\u0000This paper aims to explain how consumer persuasion knowledge and perceived deception in advertisements can influence consumers’ future evaluation of fake news about a brand.\u0000\u0000Design/methodology/approach\u0000This research develops a conceptual model using widely used persuasion knowledge theory and confirmation bias theory. A questionnaire-based online survey (n = 410) was conducted by displaying an advertisement stimulus followed by a fake news stimulus to test the model. Covariance-based structural equation modeling was used to analyze the hypothesized research model.\u0000\u0000Findings\u0000The results demonstrate that consumers with high persuasion knowledge are more likely to trust and adopt fake news about an advertised brand through the mediation of perceived deception in the advertisement. Additionally, perceived deception indirectly affects information adoption through the mediation of news credibility.\u0000\u0000Practical implications\u0000Theoretically, this study contributes to the existing body of literature on advertising deception and fake news. This research also extends theory of persuasion knowledge in understanding adoption of fake news. Practically, this study has significant implications for various stakeholders, including brands, social media corporations and consumers.\u0000\u0000Originality/value\u0000This research adds novel insights in the relationship of consumers’ persuasion knowledge and credibility and adoption of fake news. Furthermore, the investigation of the relationship between the perceived deception in advertising and the adoption of fake news has not been explored, which is also novel.\u0000","PeriodicalId":507843,"journal":{"name":"Global Knowledge, Memory and Communication","volume":" February","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-07-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141824111","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-07-18DOI: 10.1108/gkmc-01-2024-0010
Waleed Sweileh
Purpose This manuscript conducts a bibliometric analysis of scholarly literature on sustainable development goal 5 (SDG 5) – gender equality, focusing on Arab countries. The purpose is to comprehensively assess the research landscape, identify trends, contributors and research hotspots and inform evidence-based policies for advancing gender equality in the region. Design/methodology/approach A descriptive bibliometric analysis was used, using the Scopus database for data collection. The study covers English-language research papers published in peer-reviewed journals between 1993 and 2022, using a comprehensive search strategy focused on gender equality in Arab countries. Findings The analysis of 634 papers revealed a steep rise in publications post-2015, aligning with the adoption of SDGs. The growth trajectory and citation analysis demonstrated a significant increase in both publications and impact over the last decade. The study identified prolific journals, subject areas, countries, institutions and authors contributing to the literature on gender equality in Arab countries. Notable research hotspots include domestic violence, female genital mutilation, women’s empowerment, microfinance and gender-based violence. Originality/value This study contributes to the literature by providing a detailed bibliometric review of SDG 5 research in Arab countries, offering insights into the growth patterns, prolific contributors and research hotspots. The identification of recent research topics, such as child marriage in conflict contexts and female leadership, adds originality to the analysis.
{"title":"Gender equality and women’s empowerment in Arab countries: a bibliometric review of the literature on SDG 5","authors":"Waleed Sweileh","doi":"10.1108/gkmc-01-2024-0010","DOIUrl":"https://doi.org/10.1108/gkmc-01-2024-0010","url":null,"abstract":"Purpose\u0000This manuscript conducts a bibliometric analysis of scholarly literature on sustainable development goal 5 (SDG 5) – gender equality, focusing on Arab countries. The purpose is to comprehensively assess the research landscape, identify trends, contributors and research hotspots and inform evidence-based policies for advancing gender equality in the region.\u0000\u0000Design/methodology/approach\u0000A descriptive bibliometric analysis was used, using the Scopus database for data collection. The study covers English-language research papers published in peer-reviewed journals between 1993 and 2022, using a comprehensive search strategy focused on gender equality in Arab countries.\u0000\u0000Findings\u0000The analysis of 634 papers revealed a steep rise in publications post-2015, aligning with the adoption of SDGs. The growth trajectory and citation analysis demonstrated a significant increase in both publications and impact over the last decade. The study identified prolific journals, subject areas, countries, institutions and authors contributing to the literature on gender equality in Arab countries. Notable research hotspots include domestic violence, female genital mutilation, women’s empowerment, microfinance and gender-based violence.\u0000\u0000Originality/value\u0000This study contributes to the literature by providing a detailed bibliometric review of SDG 5 research in Arab countries, offering insights into the growth patterns, prolific contributors and research hotspots. The identification of recent research topics, such as child marriage in conflict contexts and female leadership, adds originality to the analysis.\u0000","PeriodicalId":507843,"journal":{"name":"Global Knowledge, Memory and Communication","volume":"40 12","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-07-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141639719","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-07-18DOI: 10.1108/gkmc-11-2023-0422
Khurram Shahzad, Shakeel Ahmad Khan, Asfa Muhammad Din Javeed, Abid Iqbal
Purpose Cyberbullying is a visible and prominent issue in today’s society. This study aims to identify factors influencing cyberbullying, discover its consequences on society, learn strategies and practices for dealing with cyberbullying and propose a framework to control cyberbullying in an online environment. Design/methodology/approach A systematic literature review was applied to meet the study’s objectives as the research methodology. A total of 27 peer-reviewed journal papers covering the study’s variables were included to carry out the systematic review. Findings The findings of the study revealed that social media, advancement of technology, lack of awareness, negative use of technology and smartphones affected cyberbullying in society. The study also showed the psychological disasters of cyberbullying. Prominent psychological dangers of the cyberbullying included emotional, psychiatric, psychosomatic, mental aggression, delinquency, depression, psychological distress, frustration, isolation, violence, unhappiness, suicidal tendencies, inferiority complex, embarrassment, negative emotions, self-harming attitudes and the passions of revenge. It also provided key strategies to stop and control cyberbullying activities. Key strategies included digital literacy, social support, emotional management, strict cyber laws and effective training sessions. Originality/value The study has provided a framework to stop and control cyber bullying for social survival. The study has offered significant theoretical, social and practical implications.
{"title":"Factors influencing cyberbullying among citizens: a systematic review of articles published in refereed journals from 2010 to 2023","authors":"Khurram Shahzad, Shakeel Ahmad Khan, Asfa Muhammad Din Javeed, Abid Iqbal","doi":"10.1108/gkmc-11-2023-0422","DOIUrl":"https://doi.org/10.1108/gkmc-11-2023-0422","url":null,"abstract":"\u0000Purpose\u0000Cyberbullying is a visible and prominent issue in today’s society. This study aims to identify factors influencing cyberbullying, discover its consequences on society, learn strategies and practices for dealing with cyberbullying and propose a framework to control cyberbullying in an online environment.\u0000\u0000\u0000Design/methodology/approach\u0000A systematic literature review was applied to meet the study’s objectives as the research methodology. A total of 27 peer-reviewed journal papers covering the study’s variables were included to carry out the systematic review.\u0000\u0000\u0000Findings\u0000The findings of the study revealed that social media, advancement of technology, lack of awareness, negative use of technology and smartphones affected cyberbullying in society. The study also showed the psychological disasters of cyberbullying. Prominent psychological dangers of the cyberbullying included emotional, psychiatric, psychosomatic, mental aggression, delinquency, depression, psychological distress, frustration, isolation, violence, unhappiness, suicidal tendencies, inferiority complex, embarrassment, negative emotions, self-harming attitudes and the passions of revenge. It also provided key strategies to stop and control cyberbullying activities. Key strategies included digital literacy, social support, emotional management, strict cyber laws and effective training sessions.\u0000\u0000\u0000Originality/value\u0000The study has provided a framework to stop and control cyber bullying for social survival. The study has offered significant theoretical, social and practical implications.\u0000","PeriodicalId":507843,"journal":{"name":"Global Knowledge, Memory and Communication","volume":"48 10","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-07-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141639842","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-07-17DOI: 10.1108/gkmc-11-2023-0463
Deependra Singh, N. Bajpai
Purpose This paper aims to illustrate the impact of brand love on customers’ purchase intention in the presence of store aesthetics, store price image and customers’ demographic variables as moderating variables for hypermarket brand stores. Design/methodology/approach For achieving the objectives, a survey is conducted on the sample of 515 respondents those are the customers of hypermarket brand stores. The collected sample is analysed through structural equation modelling and moderation analysis by using AMOS. Findings The findings indicate various insights in terms of the results of moderation analysis. This study explains a significant moderation of store aesthetics, customers’ age and their local region for the brand love-purchase intention relationship in the research context. Originality/value The present study examines relevant moderators for brand love-purchase intention relationship by empirical means for hypermarket brand stores that is an under-explored researched context in Indian context. It adds considerable insights for academics and managerial practices in the arena of customer-brand love and emotional affiliation.
{"title":"Embedding moderators of customer-brand love for affecting purchase intention of customers in hypermarket brand stores","authors":"Deependra Singh, N. Bajpai","doi":"10.1108/gkmc-11-2023-0463","DOIUrl":"https://doi.org/10.1108/gkmc-11-2023-0463","url":null,"abstract":"Purpose\u0000This paper aims to illustrate the impact of brand love on customers’ purchase intention in the presence of store aesthetics, store price image and customers’ demographic variables as moderating variables for hypermarket brand stores.\u0000\u0000Design/methodology/approach\u0000For achieving the objectives, a survey is conducted on the sample of 515 respondents those are the customers of hypermarket brand stores. The collected sample is analysed through structural equation modelling and moderation analysis by using AMOS.\u0000\u0000Findings\u0000The findings indicate various insights in terms of the results of moderation analysis. This study explains a significant moderation of store aesthetics, customers’ age and their local region for the brand love-purchase intention relationship in the research context.\u0000\u0000Originality/value\u0000The present study examines relevant moderators for brand love-purchase intention relationship by empirical means for hypermarket brand stores that is an under-explored researched context in Indian context. It adds considerable insights for academics and managerial practices in the arena of customer-brand love and emotional affiliation.\u0000","PeriodicalId":507843,"journal":{"name":"Global Knowledge, Memory and Communication","volume":"24 11","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-07-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141640154","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-07-16DOI: 10.1108/gkmc-09-2023-0345
Miftachul Huda
Purpose The recent trends of managing how to achieve communication in a safe cyberspace have attracted the particular attention from scholars worldwide. The strategic initiative of having an active organization of communication pathways is required for further scholarly elaboration to enable a subsisting safe community in cyberspace. An example of the challenges is the issue of trust in information or questionable issues denoting lack of detail and clarity. Thus, this obviously refers to a dubious circumstance that needs to explain the situation on addressing the critical issue of trust-based quality information. To respond to such an apparent situation, this paper aims to critically explore the insightful value of trust in information as essential element of quality assurance. Such arranged strategy would enable individual capacity and accountability in achieving the efficient communication management for a safe cyberspace. Design/methodology/approach The study attempted a critical review of recent literature by analysing peer-reviewed articles from journals, books, proceedings and book chapters related to theme of communication management for safe cyberspace. Findings The finding reveals that the strategic approach of enabling effective communication management for safe cyberspace is actualized through advancing trust-based quality information. Originality/value This paper aims to contribute towards enhancing communication management for safe cyberspace by addressing issues relating to trust that would lead to the quality of information.
{"title":"Empowering communication strategy for safe cyberspace: insights from trust-based quality information","authors":"Miftachul Huda","doi":"10.1108/gkmc-09-2023-0345","DOIUrl":"https://doi.org/10.1108/gkmc-09-2023-0345","url":null,"abstract":"Purpose\u0000The recent trends of managing how to achieve communication in a safe cyberspace have attracted the particular attention from scholars worldwide. The strategic initiative of having an active organization of communication pathways is required for further scholarly elaboration to enable a subsisting safe community in cyberspace. An example of the challenges is the issue of trust in information or questionable issues denoting lack of detail and clarity. Thus, this obviously refers to a dubious circumstance that needs to explain the situation on addressing the critical issue of trust-based quality information. To respond to such an apparent situation, this paper aims to critically explore the insightful value of trust in information as essential element of quality assurance. Such arranged strategy would enable individual capacity and accountability in achieving the efficient communication management for a safe cyberspace.\u0000\u0000Design/methodology/approach\u0000The study attempted a critical review of recent literature by analysing peer-reviewed articles from journals, books, proceedings and book chapters related to theme of communication management for safe cyberspace.\u0000\u0000Findings\u0000The finding reveals that the strategic approach of enabling effective communication management for safe cyberspace is actualized through advancing trust-based quality information.\u0000\u0000Originality/value\u0000This paper aims to contribute towards enhancing communication management for safe cyberspace by addressing issues relating to trust that would lead to the quality of information.\u0000","PeriodicalId":507843,"journal":{"name":"Global Knowledge, Memory and Communication","volume":"2 12","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-07-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141642309","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-07-16DOI: 10.1108/gkmc-03-2024-0153
Mohd Shoaib Ansari, Aditya Tripathi
Purpose This study aims to evaluate the information behavior of the Banarasi Sarees weaving community and propose an information-focused policy tailored to their needs. Design/methodology/approach This study was conducted in seven weaver-centered areas in Varanasi and was designed around semi-structured interviews to explore various information-related aspects among the weavers. It aims to focus on their knowledge of weaving, their information needs, seeking behavior, preferred communication channels, prioritization of information and methods for enhancing information-related situations. Findings It was found that a lack of information among weavers significantly impacts their livelihoods and businesses. They struggle to make product, pricing and marketing decisions without access to accurate, timely and relevant information. They cannot expand their businesses and invest in new equipment and materials. The weavers need a library with a specialized collection and a qualified librarian to guide them in using the information sources. They also need a dedicated information system and community information centers to provide better information services. Originality/value This study is a work whose expected results and findings would help policymakers adopt measures to encourage providing information services through public libraries and community information centers. The results of this study may be further used to frame information policy for weavers and other occupational communities.
{"title":"Information behavior of weaver community in Varanasi: an analytical study","authors":"Mohd Shoaib Ansari, Aditya Tripathi","doi":"10.1108/gkmc-03-2024-0153","DOIUrl":"https://doi.org/10.1108/gkmc-03-2024-0153","url":null,"abstract":"Purpose\u0000This study aims to evaluate the information behavior of the Banarasi Sarees weaving community and propose an information-focused policy tailored to their needs.\u0000\u0000Design/methodology/approach\u0000This study was conducted in seven weaver-centered areas in Varanasi and was designed around semi-structured interviews to explore various information-related aspects among the weavers. It aims to focus on their knowledge of weaving, their information needs, seeking behavior, preferred communication channels, prioritization of information and methods for enhancing information-related situations.\u0000\u0000Findings\u0000It was found that a lack of information among weavers significantly impacts their livelihoods and businesses. They struggle to make product, pricing and marketing decisions without access to accurate, timely and relevant information. They cannot expand their businesses and invest in new equipment and materials. The weavers need a library with a specialized collection and a qualified librarian to guide them in using the information sources. They also need a dedicated information system and community information centers to provide better information services.\u0000\u0000Originality/value\u0000This study is a work whose expected results and findings would help policymakers adopt measures to encourage providing information services through public libraries and community information centers. The results of this study may be further used to frame information policy for weavers and other occupational communities.\u0000","PeriodicalId":507843,"journal":{"name":"Global Knowledge, Memory and Communication","volume":"1 11","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-07-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141641916","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-07-15DOI: 10.1108/gkmc-12-2023-0471
T. Islam, Ishfaq Ahmed, Omar Hamdan Mohammad Alkharabsheh
Purpose Knowledge is an important resource that becomes obsolete if not shared in time. Therefore, this study aims to examine how employees’ perceived fun at work affects their psychological empowerment to evoke knowledge-sharing behavior. The study further explored the conditional role of inclusive leadership between the same. Design/methodology/approach Using the time lag approach, the data for the current study was collected from 355 employees working in IT firms. The study used convenience sampling, and structural equation modeling was used for hypotheses testing. Findings The results showed that perceptions of fun have a favorable impact on employees' knowledge sharing behavior and psychological empowerment mediate this relationship. Furthermore, there was no empirical evidence of the conditional role of inclusive leadership between fun and psychological empowerment. However, the results of the alternative model indicated that inclusive leadership moderates the relationship between psychological empowerment and knowledge sharing. Research limitations/implications The findings reveal that management should nurture fun at work as it can lead to psychological empowerment and knowledge sharing. The study also reveals that the role of leadership is important for empowerment and knowledge sharing relationships. Originality/value Based on the conservation of resources and self-determination perspectives, this study proposes and empirically investigates the mechanism of psychological empowerment and inclusive leadership which has largely been an unattended area of research in knowledge sharing literature.
目的知识是一种重要的资源，如果不及时分享就会过时。因此，本研究旨在探讨员工感知到的工作乐趣如何影响他们唤起知识共享行为的心理授权。本研究进一步探讨了包容性领导力在两者之间的条件性作用。设计/方法/途径本研究采用时滞法，从 355 名在 IT 公司工作的员工中收集数据。研究采用便利抽样法，并使用结构方程模型进行假设检验。研究结果结果表明，趣味感对员工的知识共享行为有有利影响，而心理授权则是这种关系的中介。此外，没有实证证据表明包容性领导在趣味性和心理授权之间起着条件性作用。研究局限性/影响研究结果表明，管理层应培养工作乐趣，因为它可以促进心理授权和知识共享。本研究基于资源保护和自我决定的视角，提出了心理授权和包容性领导的机制，并对其进行了实证研究。
{"title":"Fostering a knowledge sharing culture: the role of fun, empowerment, and inclusive leadership","authors":"T. Islam, Ishfaq Ahmed, Omar Hamdan Mohammad Alkharabsheh","doi":"10.1108/gkmc-12-2023-0471","DOIUrl":"https://doi.org/10.1108/gkmc-12-2023-0471","url":null,"abstract":"\u0000Purpose\u0000Knowledge is an important resource that becomes obsolete if not shared in time. Therefore, this study aims to examine how employees’ perceived fun at work affects their psychological empowerment to evoke knowledge-sharing behavior. The study further explored the conditional role of inclusive leadership between the same.\u0000\u0000\u0000Design/methodology/approach\u0000Using the time lag approach, the data for the current study was collected from 355 employees working in IT firms. The study used convenience sampling, and structural equation modeling was used for hypotheses testing.\u0000\u0000\u0000Findings\u0000The results showed that perceptions of fun have a favorable impact on employees' knowledge sharing behavior and psychological empowerment mediate this relationship. Furthermore, there was no empirical evidence of the conditional role of inclusive leadership between fun and psychological empowerment. However, the results of the alternative model indicated that inclusive leadership moderates the relationship between psychological empowerment and knowledge sharing.\u0000\u0000\u0000Research limitations/implications\u0000The findings reveal that management should nurture fun at work as it can lead to psychological empowerment and knowledge sharing. The study also reveals that the role of leadership is important for empowerment and knowledge sharing relationships.\u0000\u0000\u0000Originality/value\u0000Based on the conservation of resources and self-determination perspectives, this study proposes and empirically investigates the mechanism of psychological empowerment and inclusive leadership which has largely been an unattended area of research in knowledge sharing literature.\u0000","PeriodicalId":507843,"journal":{"name":"Global Knowledge, Memory and Communication","volume":"21 16","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-07-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141645854","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2024-07-15DOI: 10.1108/gkmc-12-2023-0475
Ufaira Yaseen, Sumeer Gul
Purpose This study aims to measure the research landscape of the solar energy literature published in India during the years 1989–2022, indexed in the Web of Science (WoS) database. The study examines the performance analysis and social network analysis of the literature. Design/methodology/approach The literature on solar energy published in India and indexed in the WoS between 1989 and 2022 was retrieved using a string of 13 related and synonymous terms as per the Dewey Decimal Classification Scheme and Sears list of Subject Headings. Excluding all other document types, a total of 16,623 journal articles were retrieved. Quantitative and visualization techniques were applied to analyze the data. VOSViewer was used to map the collaborative patterns among different entities. Findings India has published 16,623 journal articles over 33 years, spanning from 1989 to 2022, with an average annual growth rate of 19.64 and a compound annual growth rate of 16.06. The Department of Science and Technology emerges as the prominent funding agency, while Indian Institute of Delhi (IIT Delhi) is the most productive institute. More than 125 countries collaborate with India in the field, with the USA being the topmost collaborator. Prof. Bhim Singh from IIT Delhi is the most prolific author, while Solar Energy published from the United Kingdom by Elsevier is the most preferred journal. Research limitations/implications The study is limited to the WoS’s Core Collection database. Hence, the results cannot be generalized across other databases. Practical implications The results of the study will be of extreme importance to the Indian scientific community, policymakers and policy planners, as it may help them in the reorientation of future research directions and the judicious allocation of resources. Originality/value The study demonstrates the essentiality of the field by tracking the research progress in the field over time and the importance of collaboration. The study is a valuable tool for identifying trends and assessing the impact of the research.
{"title":"India’s solar energy research: performance and social network analysis","authors":"Ufaira Yaseen, Sumeer Gul","doi":"10.1108/gkmc-12-2023-0475","DOIUrl":"https://doi.org/10.1108/gkmc-12-2023-0475","url":null,"abstract":"\u0000Purpose\u0000This study aims to measure the research landscape of the solar energy literature published in India during the years 1989–2022, indexed in the Web of Science (WoS) database. The study examines the performance analysis and social network analysis of the literature.\u0000\u0000\u0000Design/methodology/approach\u0000The literature on solar energy published in India and indexed in the WoS between 1989 and 2022 was retrieved using a string of 13 related and synonymous terms as per the Dewey Decimal Classification Scheme and Sears list of Subject Headings. Excluding all other document types, a total of 16,623 journal articles were retrieved. Quantitative and visualization techniques were applied to analyze the data. VOSViewer was used to map the collaborative patterns among different entities.\u0000\u0000\u0000Findings\u0000India has published 16,623 journal articles over 33 years, spanning from 1989 to 2022, with an average annual growth rate of 19.64 and a compound annual growth rate of 16.06. The Department of Science and Technology emerges as the prominent funding agency, while Indian Institute of Delhi (IIT Delhi) is the most productive institute. More than 125 countries collaborate with India in the field, with the USA being the topmost collaborator. Prof. Bhim Singh from IIT Delhi is the most prolific author, while Solar Energy published from the United Kingdom by Elsevier is the most preferred journal.\u0000\u0000\u0000Research limitations/implications\u0000The study is limited to the WoS’s Core Collection database. Hence, the results cannot be generalized across other databases.\u0000\u0000\u0000Practical implications\u0000The results of the study will be of extreme importance to the Indian scientific community, policymakers and policy planners, as it may help them in the reorientation of future research directions and the judicious allocation of resources.\u0000\u0000\u0000Originality/value\u0000The study demonstrates the essentiality of the field by tracking the research progress in the field over time and the importance of collaboration. The study is a valuable tool for identifying trends and assessing the impact of the research.\u0000","PeriodicalId":507843,"journal":{"name":"Global Knowledge, Memory and Communication","volume":"69 2","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-07-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141647519","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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