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The nexus between CRM and behavioural loyalty in hotel sector: the mediating role of relationship quality (trust and satisfaction) 酒店业客户关系管理与行为忠诚度之间的关系:关系质量(信任和满意度)的中介作用
Pub Date : 2024-08-12 DOI: 10.1108/gkmc-03-2024-0169
R. Karim, Md karim Rabiul, Sunehla Tahrin, Sayed Mohammed Arfat
PurposeThis study aims to examine how hotel customer relationship management (CRM) practices affect tourist behavioural loyalty. This study also investigates the relationship quality (trust and satisfaction) as a mediator between CRM practices and tourist behavioural loyalty in Bangladesh’s hotel sector.Design/methodology/approachData was collected through a survey using a standardized questionnaire that used a five-point Likert scale. A total of 411 respondents were selected using a convenient sampling method. The data was analysed and interpreted using Smart-PLS.FindingsRelationship quality (both trust and satisfaction) partially mediates the relationship between hotel CRM practices and tourist behavioural loyalty in the hospitality industry.Practical implicationsThe Bangladeshi hotel management can use the outcomes of this study to enhance tourist loyalty by implementing and maintaining better CRM features in the hotel.Originality/valueThe unique contribution to the hotel industry of Bangladesh is the role of relationship quality, which includes trust and customer satisfaction, as a mediator between hotel CRM practices and traveller behavioural loyalty.
目的 本研究旨在探讨酒店客户关系管理(CRM)实践如何影响游客的行为忠诚度。本研究还探讨了孟加拉国酒店业客户关系管理实践与游客行为忠诚度之间的中介关系质量(信任和满意度)。采用方便抽样法共抽取了 411 名受访者。研究结果关系质量(信任度和满意度)在一定程度上调节了酒店业客户关系管理实践与游客行为忠诚度之间的关系。孟加拉酒店管理层可以利用本研究的成果,通过在酒店实施和维护更好的客户关系管理功能来提高游客忠诚度。
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引用次数: 0
Health communication and social media: Asian perspective 健康传播与社交媒体:亚洲视角
Pub Date : 2024-08-12 DOI: 10.1108/gkmc-12-2023-0508
Subhan Afifi, Aris Yaman, I. Bakti, S. Sumaedi
PurposeThis study aims to conduct a bibliometric assessment of existing literature in the fields of health communication and social media in the Asian context.Design/methodology/approachUsing 265 Scopus-indexed papers, a comprehensive bibliometric study was performed, incorporating both performance and science mapping analyses.FindingsThe results reveal an increasing trend in the publication of this topic. This study also identified the top author, country, articles and author collaboration clusters. Four primary themes emerged from the publications: “Papillomavirus” and “the COVID-19 pandemic” were categorized as niche themes; “gender and cohort” was identified as a basic theme; and “behavioral intention” was classified as an emerging or declining theme. These can serve as the foundations for future research directions.Research limitations/implicationsThis research used only the Scopus database as its data source. However, future bibliometric research could investigate other databases.Practical implicationsThis paper has practical implications for researchers, health communication managers, government and policymakers. It provides valuable information that can guide researchers in conducting new studies, fostering collaborations and conducting further bibliometric analyses. Health communication managers can use this paper to design and manage social media-based health communication programs. The government could leverage these findings to support evidence-based policy implementation in the field of health communication.Originality/valueThis study, to the best of the authors’ knowledge, marks the first bibliometric analysis focused on the literature in the field of health communication and social media in the Asian context.
目的本研究旨在对亚洲健康传播和社交媒体领域的现有文献进行文献计量学评估。研究结果研究结果显示,该主题的出版物呈上升趋势。这项研究还确定了最主要的作者、国家、文章和作者合作群组。出版物中出现了四个主要专题:"乳头瘤病毒 "和 "COVID-19 大流行 "被归类为利基主题;"性别和队列 "被确定为基本主题;"行为意向 "被归类为新兴或衰退主题。本研究仅使用 Scopus 数据库作为数据来源。本文对研究人员、健康传播管理人员、政府和政策制定者具有实际意义。它提供了宝贵的信息,可以指导研究人员开展新的研究、促进合作并进行进一步的文献计量学分析。健康传播管理者可以利用本文设计和管理基于社交媒体的健康传播项目。据作者所知,本研究是首次针对亚洲健康传播和社交媒体领域的文献进行文献计量分析。
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引用次数: 0
CC-index is a scite-based enhancement of citation metrics CC-index 是一种基于站点的增强型引文指标
Pub Date : 2024-07-30 DOI: 10.1108/gkmc-10-2023-0365
Thuanthailiu Gonmei, S. Ravikumar, Fullstar Lamin Gayang
PurposeThe purpose of this study is to gain insight into how citations are distributed and concentrated in the introduction, methods, discussion, results and other sections of journal articles to determine which section has received the most citations and whether the citation concentration score affects how articles rank.Design/methodology/approachThe present study uses scite.ai and the Dimensions database to emphasize the significance of including multiple in-text citations in evaluating the impact and quality of journal publications. The study has two approaches: paper-based and author-based.FindingsThe study provides empirical insights into how variations in ranking are observed when citation concentration is considered in the evaluation process. It also suggests that in-text citations be used as an evaluation criterion or aspect for assessing the impact and quality of journals, publications and authors.Originality/valueThis study underscores the importance of considering citation concentration when evaluating journal articles. To assess highly cited articles, it suggests using the CC-index method, which is based on scite.ai.
本研究的目的是深入了解引文在期刊论文的引言、方法、讨论、结果和其他部分的分布和集中情况,以确定哪个部分获得的引文最多,以及引文集中度得分是否会影响文章的排名。本研究使用 scite.ai 和 Dimensions 数据库来强调在评价期刊论文的影响力和质量时包含多篇内文引文的重要性。研究结果本研究提供了实证见解,说明在评价过程中考虑引文集中度时如何观察到排名的变化。本研究强调了在评估期刊论文时考虑引文集中度的重要性。为评估高被引文章,研究建议使用基于 scite.ai 的 CC 指数法。
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引用次数: 0
Decoding the directives: a textual analysis of monetary policy 解码指令:货币政策的文本分析
Pub Date : 2024-07-30 DOI: 10.1108/gkmc-12-2023-0520
Rajesh Sharma, P. Kafle
PurposeThis study aims to explore the linguistic and syntactic textual features of Central Bank of Nepal (Nepal Rastra Bank [NRB])’s monetary policy. Considering the recent literature and methodological advancement in computational linguistic analysis, this study intends to explore the features of published monetary policy reports.Design/methodology/approachText mining technique has been used on the monetary policy published by Central Bank of Nepal for the period between 2002/03 and 2021/22 to describe the textual features such as length, tone, degree of forward looking, use of numerical contents and readability. The raw text was tokenized using Python’s Natural Language Toolkit. Considering the LM dictionary, the frequency of tokens matching with dictionary is computed and divided by total number of words to normalize the obtained value.FindingsThis study found that NRB publishes lengthy monetary policies during economic contractions and vice versa. The tone of the policies are pessimistic most of the time. NRB’s policies are not sufficiently forward looking and complex to be comprehended by layman. Ergo, NRB shall form a team of communication experts to ensure publication of optimistic policies with appropriate linguistic features. Furthermore, publishing the minutes of monetary policy meetings will help enhance effective communication through transparency and proper functioning of expectations channel.Originality/valueTo the best of the authors’ knowledge, no similar study has been conducted to assess the textual features of monetary policy in Nepal. And this study will be helpful to gauge the status of central bank communication in the context of emerging and least developed countries.
目的 本研究旨在探讨尼泊尔中央银行(Nepal Rastra Bank [NRB])货币政策的语言和句法文本特征。设计/方法/途径文本挖掘技术被用于尼泊尔中央银行在 2002/03 年至 2021/22 年期间发布的货币政策,以描述文本特征,如长度、语气、前瞻性程度、数字内容的使用和可读性。原始文本使用 Python 自然语言工具包进行标记化处理。考虑到 LM 字典,计算与字典匹配的词块频率,然后除以总字数,对所得值进行归一化处理。这些政策的基调大多是悲观的。国家皇家银行的政策缺乏前瞻性,且复杂程度不足以让普通人理解。因此,国家复兴开发银行应组建一个沟通专家团队,以确保发布具有适当语言特点的乐观政策。此外,公布货币政策会议记录将有助于通过透明度和预期渠道的正常运作来加强有效沟通。这项研究将有助于衡量新兴国家和最不发达国家中央银行的沟通状况。
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引用次数: 0
Who are the key figures in Grand Tours cycling events publications? A systematic review of main themes 谁是大环赛自行车赛事出版物的关键人物?对主要主题的系统回顾
Pub Date : 2024-07-30 DOI: 10.1108/gkmc-12-2023-0472
Behzad Gholampour, Alireza Noruzi, Alireza Elahi, David Barranco Gil, Sajad Gholampour
PurposeThe purpose of this study is to draw a scientific map of the Grand Tours cycling as part of the growing research field in this field at the global level. This study also identifies the components of scientific production in this field along with their collaboration patterns.Design/methodology/approachWith the aim of achieving a comprehensive and deep understanding of the studies related to the Grand Tour, this research aims to address the existing gaps and provide a comprehensive summary of these scholarly works. To achieve this goal, the authors used a systematic and scientometric combination method, analyzing studies from the past half century (1970–2022).FindingsThe research findings reveal that scientific studies related to cycling events exhibit a geographical concentration within the continent of Europe, surpassing other continents. Notably, Spain, the USA, the UK and Italy emerge as pioneers in this field of inquiry. The main themes identified in these studies encompass cycling, the Tour de France, performance, professional roa cycling, heart rate, endurance, doping and power output.Practical implicationsThis research, along with other systematic studies, contributes to the existing literature in this field by providing both quantitative and qualitative data. Additionally, the study serves as a foundation for identifying active and influential countries, institutions and authors in this domain. Such insights are highly effective in establishing scientific focal points in this field.Originality/valueThis study, in conjunction with the introduction of key figures in mega cycling event research, sheds light on the thematic areas explored within these studies. Notably, it is the sole study that has illuminated hidden facets of this field using scientometric and systematic methods.
目的本研究的目的是绘制大环赛自行车赛的科学地图,作为该领域在全球范围内不断增长的研究领域的一部分。本研究还确定了该领域科学成果的组成部分及其合作模式。设计/方法/途径为了全面深入地了解与大环赛相关的研究,本研究旨在填补现有空白,并对这些学术著作进行全面总结。为了实现这一目标,作者采用了系统和科学计量相结合的方法,对过去半个世纪(1970-2022 年)的研究进行了分析。研究结果研究结果表明,与自行车赛事相关的科学研究在地域上集中在欧洲大陆,超过了其他大陆。值得注意的是,西班牙、美国、英国和意大利是这一研究领域的先驱。这些研究确定的主题包括自行车运动、环法自行车赛、成绩、职业自行车赛、心率、耐力、兴奋剂和功率输出。此外,这项研究还为确定该领域活跃和有影响力的国家、机构和作者奠定了基础。原创性/价值本研究结合对特大自行车赛事研究关键人物的介绍,为这些研究中探讨的主题领域提供了启示。值得注意的是,这是唯一一项使用科学计量学和系统方法揭示该领域隐秘面的研究。
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引用次数: 0
Assessing perceived usability of Google Drive using cloud usability model: a mixed method study 使用云可用性模型评估 Google Drive 的可用性:一项混合方法研究
Pub Date : 2024-07-30 DOI: 10.1108/gkmc-08-2023-0308
Farwa Taqi, Alia Arshad, Syeda Hina Batool
PurposeThis study aims to evaluate the usability of Google Drive (GD) in addition to measuring the effectiveness of GD and the challenges faced while using this cloud storage application among public library users of Lahore.Design/methodology/approachThe study adopted a sequential explanatory mixed method design comprising the quantitative (QUAN) and qualitative (QUAL) parts. For the QUAN phase, a questionnaire survey was conducted among 384 users of public libraries through purposive sampling. For the QUAL phase, the think aloud technique was performed on several tasks during experiments and verbalized their thoughts and experiences while interacting with the system. The cloud usability model (CUM) was used to measure the “usability” of GD.FindingsFindings indicated that most users were satisfied with GD's obvious features and inherent functions. QUAL results indicated that respondents did most tasks easily, whereas only some could complete the task.Research limitations/implicationsThe study is valuable as it is the first time used CUM to measure the perceived usability of GD. Second, the study used a mixed method study to get insights into perceived usability, effectiveness and challenges while using GD. The findings might be helpful for cloud support teams, including GD, as they can enhance certain features of usability, which lead to increased usage among users.Originality/valueThis research work is based on MPhil thesis.
本研究旨在评估谷歌硬盘(GD)的可用性,同时衡量 GD 的有效性以及拉合尔公共图书馆用户在使用该云存储应用程序时所面临的挑战。在定量(QUAN)阶段,通过目的性抽样对 384 名公共图书馆用户进行了问卷调查。在定性(QUAL)阶段,在实验过程中对几项任务采用了 "大声思考 "技术,用户在与系统交互时用语言表达了自己的想法和体验。研究结果表明,大多数用户对 GD 的明显特征和固有功能表示满意。QUAL结果表明,大多数任务受访者都能轻松完成,而只有部分受访者能完成任务。其次,本研究采用了混合方法来深入了解受访者在使用广东的过程中感知到的可用性、有效性和挑战。研究结果可能会对包括广东在内的云支持团队有所帮助,因为他们可以增强可用性的某些功能,从而提高用户的使用率。
{"title":"Assessing perceived usability of Google Drive using cloud usability model: a mixed method study","authors":"Farwa Taqi, Alia Arshad, Syeda Hina Batool","doi":"10.1108/gkmc-08-2023-0308","DOIUrl":"https://doi.org/10.1108/gkmc-08-2023-0308","url":null,"abstract":"\u0000Purpose\u0000This study aims to evaluate the usability of Google Drive (GD) in addition to measuring the effectiveness of GD and the challenges faced while using this cloud storage application among public library users of Lahore.\u0000\u0000\u0000Design/methodology/approach\u0000The study adopted a sequential explanatory mixed method design comprising the quantitative (QUAN) and qualitative (QUAL) parts. For the QUAN phase, a questionnaire survey was conducted among 384 users of public libraries through purposive sampling. For the QUAL phase, the think aloud technique was performed on several tasks during experiments and verbalized their thoughts and experiences while interacting with the system. The cloud usability model (CUM) was used to measure the “usability” of GD.\u0000\u0000\u0000Findings\u0000Findings indicated that most users were satisfied with GD's obvious features and inherent functions. QUAL results indicated that respondents did most tasks easily, whereas only some could complete the task.\u0000\u0000\u0000Research limitations/implications\u0000The study is valuable as it is the first time used CUM to measure the perceived usability of GD. Second, the study used a mixed method study to get insights into perceived usability, effectiveness and challenges while using GD. The findings might be helpful for cloud support teams, including GD, as they can enhance certain features of usability, which lead to increased usage among users.\u0000\u0000\u0000Originality/value\u0000This research work is based on MPhil thesis.\u0000","PeriodicalId":507843,"journal":{"name":"Global Knowledge, Memory and Communication","volume":"8 27","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-07-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141795818","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Examining the influence of gender equality in HRMP on job performance: the mediating role of job satisfaction 探讨人力资源管理计划中的性别平等对工作绩效的影响:工作满意度的中介作用
Pub Date : 2024-07-30 DOI: 10.1108/gkmc-11-2023-0457
Mohammad Taamneh, Manaf Al-Okaily, B. Barhem, A. Taamneh, Z. S. Alomari
PurposeThe purpose of this study is to investigate the impact of gender equality in human resource management practices (HRMP) on job performance in educational hospitals in Jordan. This paper also examines the role of job satisfaction as a mediator between gender equality in HRMP and job performance.Design/methodology/approachA quantitative research approach with an online questionnaire was used to collect data from 231 participants at educational hospitals.FindingsThe findings showed that gender equality in HRMP was positively associated with job performance. In addition, the findings found a significant positive effect of gender equality in HRM on job satisfaction. Finally, the findings indicated that job satisfaction mediates the relationship between gender equality in HRMP and job performance.Originality/valueThis study provided theoretical and practical insights on the issue of discrimination against women, representing a model of developing countries, especially in the Middle East.
本研究旨在调查约旦教育医院人力资源管理实践(HRMP)中的性别平等对工作绩效的影响。本文还探讨了工作满意度在人力资源管理实践中的性别平等与工作绩效之间的中介作用。研究结果研究结果表明,人力资源管理实践中的性别平等与工作绩效呈正相关。此外,研究结果还发现,人力资源管理中的性别平等对工作满意度有显著的积极影响。最后,研究结果表明,工作满意度是人力资源管理部 门性别平等与工作绩效之间关系的中介。
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引用次数: 0
Global trends and status of drone journalism: a systematic analysis of research constituents and key themes 无人机新闻的全球趋势和现状:对研究对象和关键主题的系统分析
Pub Date : 2024-07-30 DOI: 10.1108/gkmc-09-2023-0323
Kinshuk Pathak
PurposeThis paper aims to explore the global trends and status of drone journalism through a systematic bibliometric analysis, aiming to provide a comprehensive understanding of the field's evolution, impact and interdisciplinary nature.Design/methodology/approachThis study uses established bibliometric tools and frameworks to systematically review scholarly publications related to drone journalism. Using the Dimensions.ai database, a systematic mapping of the intellectual landscape of drone journalism research is conducted. Bibliometrix package of R Studio was used in the study.FindingsThe analysis reveals a progressive growth in drone journalism research over the years. Although research output consistently increases, variations in impact, measured by citations and online engagement, are observed. Missing data and contextual factors necessitate careful interpretation, but trends suggest an evolving field with diverse interests and future exploration opportunities. Drone journalism research exhibits interdisciplinary characteristics, with impact varying across different research categories. The distribution of research across various publication types underscores the diversity of scholarly communication channels in the field.Research limitations/implicationsThis study acknowledges limitations in its data set, stemming from specific keyword criteria, potentially limiting the comprehensive capture of all drone journalism research.Practical implicationsThis study offers valuable insights for researchers, practitioners and policymakers seeking to navigate the dynamic landscape of drone journalism. The understanding of publication patterns, influential authors and interdisciplinary intersections facilitates informed decisions regarding research dissemination and impact maximization.Originality/valueThis research contributes to the evolving field of drone journalism by providing a holistic view of its trends and status. The identification of prolific authors, influential publications and evolving research themes offers valuable context for understanding the multifaceted nature of drone journalism research.
目的 本文旨在通过系统的文献计量分析,探讨无人机新闻的全球趋势和现状,从而全面了解该领域的演变、影响和跨学科性质。设计/方法/途径 本研究使用既有的文献计量工具和框架,系统回顾了与无人机新闻相关的学术出版物。利用 Dimensions.ai 数据库,对无人机新闻研究的知识图谱进行了系统的绘制。研究使用了 R Studio 的 Bibliometrix 软件包。虽然研究成果持续增长,但以引用和在线参与度衡量的影响力却存在差异。由于数据缺失和背景因素,有必要对其进行仔细解读,但趋势表明,该领域正在不断发展,具有多元化的兴趣和未来的探索机会。无人机新闻研究呈现出跨学科特点,不同研究类别的影响力各不相同。研究局限性/启示本研究承认其数据集存在局限性,因为特定的关键词标准可能会限制对所有无人机新闻研究的全面了解。对出版模式、有影响力的作者和跨学科交叉点的了解有助于在研究传播和影响最大化方面做出明智的决策。原创性/价值本研究通过对无人机新闻的趋势和现状的整体观察,为不断发展的无人机新闻领域做出了贡献。对多产作者、有影响力的出版物和不断演变的研究主题的识别,为了解无人机新闻研究的多面性提供了宝贵的背景资料。
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引用次数: 0
Riding the crypto wave: How does country R&D spending respond? 如何应对加密货币浪潮:各国的研发支出情况如何?
Pub Date : 2024-07-30 DOI: 10.1108/gkmc-09-2023-0321
Mina Sami, Wael Abdallah
PurposeThis paper aims to explore how the expansion in cryptocurrency users affects the country's research and development (R&D) investments.Design/methodology/approachThe analysis covers 53 countries over the period 2019–2022. The empirical methodology implements an instrumental variable approach to overcome endogeneity and omitted variable bias issues. In particular, this study introduces novel instruments developed from Google data, specifically related to trends observed in the cryptocurrency markets.FindingsThe results show that macroeconomic and institutional factors, as well as technology infrastructure affect the country's R&D expenditure, as previously noted in the literature. The country's R&D spending significantly responds to cryptocurrency expansions. Conspicuously, each 10% increase in cryptocurrency market users boosts the ratio of R&D to GDP by 1.35%. The countries that have imposed an adequate taxation policy on cryptocurrency gains experienced more improvement in their R&D budget, in contrast to those that forced aggressive tax brackets or did not apply adequate policies. Cryptocurrency dynamics affect both religiously regulated and nonreligious countries.Originality/valueThis study has three main contributions. First, it introduces the role of the cryptocurrency market as one of the leading global trends to affect the countries’ R&D budget. Second, this paper documents the importance of forcing an adequate tax policy on cryptocurrency capital gains. Third, the results of this paper serve as guidelines for governments to face the challenges raised by the cryptocurrency market.
目的本文旨在探讨加密货币用户的扩大如何影响国家的研发(R&D)投资。实证方法采用工具变量法来克服内生性和遗漏变量偏差问题。特别是,本研究引入了从谷歌数据中开发的新工具,特别是与加密货币市场中观察到的趋势相关的工具。研究结果结果表明,宏观经济和制度因素以及技术基础设施会影响国家的研发支出,这在之前的文献中已经提到过。该国的研发支出对加密货币的扩张做出了显著反应。显而易见,加密货币市场用户每增加 10%,研发支出与 GDP 的比率就会提高 1.35%。那些对加密货币收益实行适当税收政策的国家,其研发预算的改善幅度更大,而那些强制实行激进税率或不实行适当政策的国家则相反。加密货币的动态对宗教监管国家和非宗教国家都有影响。首先,本文介绍了加密货币市场作为影响各国研发预算的主要全球趋势之一所发挥的作用。第二,本文证明了对加密货币资本收益实施适当税收政策的重要性。第三,本文的结果可作为各国政府应对加密货币市场所带来挑战的指导方针。
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引用次数: 0
Unveiling the impact of sustainable manufacturing on triple bottom line sustainability performance: a Bangladesh perspective 揭示可持续制造业对三重底线可持续性绩效的影响:孟加拉国的视角
Pub Date : 2024-07-30 DOI: 10.1108/gkmc-01-2024-0048
Azharul Islam, Ratan Ghosh, Md. Kaysher Hamid, Sadman Kabir
PurposeThis study aims to measure the impact of sustainable production and distribution processes on the sustainability performance in the pharmaceutical sector of Bangladesh based on triple bottom line (TBL) approach.Design/methodology/approachIt measures sustainable manufacturing and distribution practices with three dimensions namely: sustainable production process, sustainable supply chain management and sustainable end-life management, whereas sustainability performance is measured with three important aspects of performance measurement of TBL, namely social, environmental and financial performance. A survey questionnaire has been designed to collect data relating to sustainability practices and sustainability performance of listed pharmaceutical companies in Bangladesh. The data have been analyzed with the partial least square structural equation model (PLS-SEM) to investigate the relationship between sustainable production and distribution practices and economic, environmental and social performances.FindingsThe findings show that a sustainable production process has a positive impact on environmental and economic performance, but sustainable supply chain management has a significant impact only on economic performance. Whereas sustainable end-life management has a significant impact on both environmental and social performance but not on the financial performance of the industry. Although the current findings contradict some of the previous outcomes, the results can still be robust in the context of Bangladesh.Practical implicationsIt is expected that the findings of the study might provide new insights into the sustainability initiatives of the manufacturing companies of Bangladesh. The study findings can help policymakers in implementing the sustainability agenda of the United Nations.Originality/valueThe pharmaceutical industry of Bangladesh has a significant contribution to the foreign earnings of the country. But the introduction of sustainable development goals (SDGs) criteria has forced the industry to redesign its production and operation systems. While numerous studies have investigated the individual components of the TBL in the developed country context, the dynamics of an emerging economy like Bangladesh have been overlooked. By focusing specifically on Bangladesh, a country with a promising pharmaceutical sector handling unique socioeconomic and environmental challenges, the current study fills a considerable gap in the existing sustainability literature.
本研究旨在基于三重底线(TBL)方法,衡量可持续生产和分销流程对孟加拉国制药行业可持续发展绩效的影响。本研究从三个维度衡量可持续生产和分销实践,即可持续生产流程、可持续供应链管理和可持续生命周期管理,而可持续发展绩效则从三重底线绩效衡量的三个重要方面进行衡量,即社会、环境和财务绩效。我们设计了一份调查问卷,以收集与孟加拉国上市制药公司的可持续发展实践和可持续发展绩效相关的数据。调查结果显示,可持续生产流程对环境和经济绩效有积极影响,但可持续供应链管理仅对经济绩效有显著影响。而可持续生命周期管理对环境和社会绩效都有重大影响,但对行业的财务绩效没有影响。虽然目前的研究结果与之前的一些结果相矛盾,但就孟加拉国而言,这些结果仍然是可靠的。原创性/价值孟加拉国的制药业对该国的外汇收入做出了重大贡献。但可持续发展目标(SDGs)标准的引入迫使该行业重新设计其生产和运营系统。虽然许多研究都以发达国家为背景调查了 TBL 的各个组成部分,但像孟加拉国这样的新兴经济体的动态却被忽视了。孟加拉国的制药行业前景广阔,但也面临着独特的社会经济和环境挑战,本研究通过特别关注孟加拉国,填补了现有可持续发展文献中的巨大空白。
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引用次数: 0
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