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Impact of more primary care visits on commercial health care costs. 更多的初级保健访问对商业卫生保健成本的影响。
IF 2.1 4区 医学 Q2 HEALTH CARE SCIENCES & SERVICES Pub Date : 2025-09-01 DOI: 10.37765/ajmc.2025.89786
Tory M Wolff, Jacob Wiesenthal

Objective:  To evaluate the relationship between the frequency of routine primary care visits and total health care expenditures among commercially insured adults.

Study design:  Retrospective cross-sectional statistical analysis of a nationally representative data set of health care utilization and expenditures over a 2-year period.

Methods: We used multivariate regression analysis to evaluate the association between the annualized number of visits with a primary care physician for routine care and total health care expenditures for commercially insured adults younger than 65 years, adjusting for underlying clinical complexity measured through risk scoring. Data were drawn from information collected by the Agency for Healthcare Research and Quality between 2021 and 2022.

Results: For a sample cohort of 3879 participants, more frequent primary care visits were associated with incremental reductions in expenditures only for participants with high underlying clinical complexity. A relative risk level of approximately 2 times the average commercially insured adult was identified as an inflection point, above which cost reductions vs counterfactual prediction were observed, up to a limited number of visits.

Conclusions:  Our results show a relationship between primary care visit frequency and health care expenditures with similar directionality and risk dependency as has been observed in other studies for Medicare-insured adults. This finding suggests that certain commercial populations may benefit from risk-stratified, high-touch primary care models like those being employed for some Medicare populations. The health care cost reduction benefits of these models appear premised more on clinical need than coverage type. Demonstrating this relationship is useful for health care providers, insurers, and policy makers who are developing advanced primary care models.

目的:评价商业参保成人常规初级保健就诊频率与医疗保健总支出的关系。研究设计:对全国代表性的2年医疗保健利用和支出数据集进行回顾性横断面统计分析。方法:我们使用多变量回归分析来评估65岁以下商业保险成人的常规护理年度初级保健医生就诊次数与医疗保健总支出之间的关系,并对通过风险评分测量的潜在临床复杂性进行调整。数据来自医疗保健研究和质量机构在2021年至2022年间收集的信息。结果:在3879名参与者的样本队列中,更频繁的初级保健访问与支出的增量减少相关,仅与潜在临床复杂性高的参与者相关。相对风险水平约为平均商业保险成年人的2倍,被确定为拐点,在有限的就诊次数内,观察到成本降低与反事实预测。结论:我们的研究结果显示,初级保健就诊频率与医疗保健支出之间的关系具有类似的方向性和风险依赖性,这与其他针对医疗保险成年人的研究结果相似。这一发现表明,某些商业人群可能受益于风险分层、高接触的初级保健模式,就像一些医疗保险人群所采用的那样。这些模式的医疗保健成本降低效益似乎更多地以临床需求为前提,而不是覆盖类型。证明这种关系对于正在开发先进初级保健模式的卫生保健提供者、保险公司和政策制定者非常有用。
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引用次数: 0
State restrictions on prior authorization. 国家对事先授权的限制。
IF 2.1 4区 医学 Q2 HEALTH CARE SCIENCES & SERVICES Pub Date : 2025-09-01 DOI: 10.37765/ajmc.2025.89785
David H Howard, Alissa Durakovic

Many states are enacting restrictions on insurers' prior authorization policies, but these laws may increase costs and lead to other undesirable consequences.

许多州对保险公司的事先授权政策进行了限制,但这些法律可能会增加成本并导致其他不良后果。
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引用次数: 0
Building a payment model for health coaching in primary care: lessons from Tennessee. 建立初级保健卫生指导的付费模式:来自田纳西州的经验教训。
IF 2.1 4区 医学 Q2 HEALTH CARE SCIENCES & SERVICES Pub Date : 2025-09-01 DOI: 10.37765/ajmc.2025.89797
James E Bailey, Susan W Butterworth, Ashley Ellis, Jesse C Crosson, Cy Huffman

Objectives: To describe Tennessee's process for convening key stakeholders to develop uniform payment guidelines that encourage increased preventive service delivery and provide lessons learned that can inform similar work in other states.

Study design: Descriptive case study.

Methods: Observational.

Results: Tennessee's statewide multistakeholder health care extension cooperative, the Tennessee Heart Health Network, was instrumental in convening major stakeholders, including Medicaid, health plan, and safety-net provider representatives. Stakeholders reached consensus and developed and implemented common guidelines for reimbursement of health coaching services focused on cardiovascular health in the context of team-based primary care.

Conclusions: Tennessee's experience suggests that statewide multistakeholder health care extension cooperatives can facilitate Medicaid and Medicare payment policy alignment and delivery system improvement. they have potential to yield important benefits in state-based efforts to improve access and quality of care.

目标:描述田纳西州召集关键利益相关者制定统一支付准则的过程,鼓励增加预防服务的提供,并提供经验教训,可以为其他州的类似工作提供信息。研究设计:描述性案例研究。方法:观察。结果:田纳西州全州范围内的多利益相关者医疗保健扩展合作社,田纳西州心脏健康网络,在召集主要利益相关者方面发挥了重要作用,包括医疗补助,健康计划和安全网提供者代表。利益攸关方达成共识,制定并实施了以团队为基础的初级保健为重点的心血管健康保健辅导服务的共同报销准则。结论:田纳西州的经验表明,全州范围内的多利益相关者医疗保健推广合作社可以促进医疗补助和医疗保险支付政策的协调和交付系统的改进。它们有可能在以国家为基础的努力中产生重要的好处,以改善护理的可及性和质量。
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引用次数: 0
Workforce innovation reduces Medicaid costs in chronic care. 劳动力创新降低了慢性病医疗的医疗补助成本。
IF 2.1 4区 医学 Q2 HEALTH CARE SCIENCES & SERVICES Pub Date : 2025-09-01 DOI: 10.37765/ajmc.2025.89796
Manmeet Kaur, Brett Ives, Tod Mijanovich, Prabhjot Singh, Jamillah Hoy-Rosas, Kevin Francis, Binoy Bhansali, Linda Green

Effective chronic disease management must extend beyond clinical visits into the daily lives of patients, particularly in low-income communities with a disproportionate burden of illness. This study examines City Health Works' intervention model, which deploys highly trained nonclinical health coaches as tightly integrated extensions of primary care teams to support patient self-management. In a 12-month evaluation of Medicaid patients with poorly controlled diabetes and hypertension at a NYC Health + Hospitals outpatient site, the intervention achieved significant reductions in health care costs compared with a matched comparison group. These findings suggest that a technology-enabled, community-based workforce model can cost-effectively improve chronic disease management when closely linked to primary care delivery.

有效的慢性病管理必须从临床就诊扩展到患者的日常生活,特别是在疾病负担过重的低收入社区。本研究考察了城市卫生局的干预模式,该模式部署了训练有素的非临床健康教练,作为初级保健团队的紧密整合延伸,以支持患者自我管理。在纽约市健康+医院门诊对患有控制不佳的糖尿病和高血压的医疗补助患者进行的为期12个月的评估中,与匹配的对照组相比,干预措施显著降低了医疗保健费用。这些发现表明,如果与初级保健服务密切相关,以技术为基础的社区劳动力模式可以经济有效地改善慢性病管理。
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引用次数: 0
Health care utilization and cost of diagnostic testing for respiratory infections. 卫生保健利用和呼吸道感染诊断检测的费用。
IF 2.1 4区 医学 Q2 HEALTH CARE SCIENCES & SERVICES Pub Date : 2025-09-01 DOI: 10.37765/ajmc.2025.89789
Azia Evans, Riddhi Doshi, Jason Yeaw, Katharine Coyle, Steven E Goldberg, Elizabeth J Wang, Maren S Fragala, Jairus Reddy

Objectives: This study compared all-cause health care resource use (HCRU) and costs between patients with acute oropharyngeal infections and respiratory tract infections (RTIs) receiving targeted syndromic real-time polymerase chain reaction (RT-PCR) tests with next-day results vs matched patients receiving other/no diagnostic tests.

Study design: Propensity-matched, retrospective study.

Methods: Two cohorts with International Classification of Diseases, Tenth Revision, Clinical Modification codes for diagnosis or symptom(s) of oropharyngeal infection or RTI (first diagnosis = index) on an outpatient claim were identified in the IQVIA PharMetrics Plus database (July 2020-October 2023). HCRU and costs were examined over 6 months post index across 5 subcohorts: patients receiving syndromic RT-PCR and 4 matched subcohorts (other PCR, point-of-care [POC] only, culture, or no test).

Results: The mean (SD) costs for postindex total outpatient services ($2598 [$7564] vs $2970 [$8417]; P < .0001), physician office visit ($624 [$1150] vs $689 [$1082]; P = .0002), emergency department (ED) ($290 [$1145] vs $397 [$1630]; P = .0192), and other medical services ($1684 [$6799] vs $1883 [$7568]; P < .0001) were significantly lower for the oropharyngeal RT-PCR subcohort than the matched culture subcohort. The mean (SD) postindex costs for any outpatient medical services ($2796 [$11,453] vs $3221 [$7873]; P < .0001), physician office visits ($525 [$974] vs $703 [$2635]; P = .0057), ED visits ($253 [$1036] vs $355 [$1300]; P = .0011), and other medical services ($2018 [$10,986] vs $2163 [$6458]; P < .0001) were significantly lower for the RTI RT-PCR subcohort than the matched culture subcohort. Patients in both RT-PCR subcohorts had lower utilization of other medical services and any outpatient services compared with all matched comparator subcohorts.

Conclusions: This propensity-matched study provides evidence on the economic impact of syndromic RT-PCR tests for respiratory infections, highlighting their advantages over traditional diagnostic methods.

目的:本研究比较了急性口咽感染和呼吸道感染(RTIs)患者接受有第二天结果的靶向综合征实时聚合酶链反应(RT-PCR)检测与接受其他/未接受诊断检测的匹配患者之间的全因卫生保健资源使用(HCRU)和成本。研究设计:倾向匹配,回顾性研究。方法:在IQVIA PharMetrics Plus数据库(2020年7月- 2023年10月)中识别两个队列,这些队列使用国际疾病分类第十版临床修改代码诊断或症状口咽感染或门诊索赔中的RTI(首次诊断=索引)。HCRU和成本在指数后6个月内在5个亚队列中进行检查:接受综合征性RT-PCR的患者和4个匹配的亚队列(其他PCR,仅在护理点[POC]进行,培养或不进行检测)。结果:指数后总门诊服务的平均(SD)费用(2598美元[7564美元]vs 2970美元[8417美元]);P结论:本倾向匹配研究为呼吸道感染综合征RT-PCR检测的经济影响提供了证据,突出了其相对于传统诊断方法的优势。
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引用次数: 0
Overcoming weight bias in health care systems. 克服卫生保健系统中的体重偏见。
IF 2.1 4区 医学 Q2 HEALTH CARE SCIENCES & SERVICES Pub Date : 2025-09-01 DOI: 10.37765/ajmc.2025.89788
Theodore K Kyle, W Timothy Garvey, Julia P Dunn, Ximena Ramos Salas, Fatima Cody Stanford

This commentary calls for health care systems to deliver equitable care for people living with obesity by addressing weight bias and updating standards in obesity care.

本评论呼吁卫生保健系统通过解决体重偏见和更新肥胖护理标准,为肥胖患者提供公平的护理。
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引用次数: 0
Integrating research, health care, and community at scale to address the population health question. 大规模整合研究、卫生保健和社区,以解决人口健康问题。
IF 2.1 4区 医学 Q2 HEALTH CARE SCIENCES & SERVICES Pub Date : 2025-09-01 DOI: 10.37765/ajmc.2025.89798
Sanne J Magnan, Paul Hughes-Cromwick, David Kindig

The authors discuss the need to repair a house divided among research, health care, and the multisector health community.

作者讨论了在研究、卫生保健和多部门卫生界之间划分的房屋修复的必要性。
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引用次数: 0
Disparities in physician access for rheumatology, dermatology, and gastroenterology: a systematic review. 风湿病、皮肤病学和胃肠病学医生获取的差异:系统回顾。
IF 2.1 4区 医学 Q2 HEALTH CARE SCIENCES & SERVICES Pub Date : 2025-09-01 DOI: 10.37765/ajmc.2025.89792
Grace C Wright, Ginette A Okoye, Adam C Ehrlich, D J Lorimier, Shahnaz Khan, Jessica Costello, Catherine Copley-Merriman, Kateryna Onishchenko, Osayi Ovbiosa, Manish Mittal

Objectives: Substantial disparities in access to health care, including to physician specialists, hinder diagnosis, treatment, and outcomes for patients with immunological diseases; thus, more studies are needed to understand and address these disparities. This study aimed to evaluate factors associated with disparities in rheumatology, dermatology, and gastroenterology specialist access for patients with immunological conditions and the consequences of such disparities.

Study design: Systematic literature review.

Methods: Studies published between 2017 and 2023 examining US adults (≥ 18 years) with key immunological conditions receiving care by rheumatologists, dermatologists, and gastroenterologists were systematically reviewed. Thematic analyses of qualitatively synthesized data were used to evaluate disparities in specialist access (defined under "5 A's": affordability, availability, accessibility, accommodation, and acceptability) and the associated clinical/economic outcomes.

Results: Specialist access disparities and related outcomes were inconsistently evaluated across the 46 included studies, with limited evidence in gastroenterology. Common factors associated with specialist access disparities in rheumatology and dermatology included rural residence, insurance type (primarily Medicaid), Black or Hispanic race and ethnicity, and low regional specialist density. Frequent outcomes of this low access included higher disease severity, higher hospital admission and readmission rates, and higher numbers of emergency department visits. Importantly, studies described ways to improve specialist access across the 5 A's (eg, minimize structural barriers, use a multidisciplinary approach, promote telemedicine, increase health literacy, improve community partnerships).

Conclusions: Specialist access disparities were identified in rheumatology and dermatology. Conclusions in gastroenterology could not be inferred due to limited evidence. Evidence-based solutions are provided to address identified gaps in US health care.

目标:在获得包括专科医生在内的保健服务方面存在巨大差距,阻碍了免疫疾病患者的诊断、治疗和结果;因此,需要更多的研究来理解和解决这些差异。本研究旨在评估与风湿病、皮肤病学和胃肠病学专家对免疫疾病患者的访问差异相关的因素以及这种差异的后果。研究设计:系统文献综述。方法:系统回顾2017年至2023年间发表的研究,研究对象为美国成年人(≥18岁),他们有主要的免疫疾病,接受风湿病学家、皮肤科医生和胃肠病学家的护理。对定性综合数据进行专题分析,以评估专家获取(按“5a”定义:可负担性、可获得性、可获得性、住宿和可接受性)和相关临床/经济结果的差异。结果:在纳入的46项研究中,专家访问差异和相关结果的评估不一致,胃肠病学的证据有限。与风湿病和皮肤病学专家获取差异相关的常见因素包括农村居住、保险类型(主要是医疗补助)、黑人或西班牙裔人种和民族,以及低区域专家密度。这种低通道的常见结果包括更高的疾病严重程度,更高的住院和再入院率,以及更高的急诊就诊次数。重要的是,研究描述了在五个A中改善专家获取的方法(例如,尽量减少结构性障碍,使用多学科方法,促进远程医疗,提高卫生知识普及,改善社区伙伴关系)。结论:风湿病学和皮肤病学的专科准入存在差异。由于证据有限,胃肠病学的结论无法推断。提供了基于证据的解决方案,以解决美国卫生保健中已确定的差距。
{"title":"Disparities in physician access for rheumatology, dermatology, and gastroenterology: a systematic review.","authors":"Grace C Wright, Ginette A Okoye, Adam C Ehrlich, D J Lorimier, Shahnaz Khan, Jessica Costello, Catherine Copley-Merriman, Kateryna Onishchenko, Osayi Ovbiosa, Manish Mittal","doi":"10.37765/ajmc.2025.89792","DOIUrl":"https://doi.org/10.37765/ajmc.2025.89792","url":null,"abstract":"<p><strong>Objectives: </strong>Substantial disparities in access to health care, including to physician specialists, hinder diagnosis, treatment, and outcomes for patients with immunological diseases; thus, more studies are needed to understand and address these disparities. This study aimed to evaluate factors associated with disparities in rheumatology, dermatology, and gastroenterology specialist access for patients with immunological conditions and the consequences of such disparities.</p><p><strong>Study design: </strong>Systematic literature review.</p><p><strong>Methods: </strong>Studies published between 2017 and 2023 examining US adults (≥ 18 years) with key immunological conditions receiving care by rheumatologists, dermatologists, and gastroenterologists were systematically reviewed. Thematic analyses of qualitatively synthesized data were used to evaluate disparities in specialist access (defined under \"5 A's\": affordability, availability, accessibility, accommodation, and acceptability) and the associated clinical/economic outcomes.</p><p><strong>Results: </strong>Specialist access disparities and related outcomes were inconsistently evaluated across the 46 included studies, with limited evidence in gastroenterology. Common factors associated with specialist access disparities in rheumatology and dermatology included rural residence, insurance type (primarily Medicaid), Black or Hispanic race and ethnicity, and low regional specialist density. Frequent outcomes of this low access included higher disease severity, higher hospital admission and readmission rates, and higher numbers of emergency department visits. Importantly, studies described ways to improve specialist access across the 5 A's (eg, minimize structural barriers, use a multidisciplinary approach, promote telemedicine, increase health literacy, improve community partnerships).</p><p><strong>Conclusions: </strong>Specialist access disparities were identified in rheumatology and dermatology. Conclusions in gastroenterology could not be inferred due to limited evidence. Evidence-based solutions are provided to address identified gaps in US health care.</p>","PeriodicalId":50808,"journal":{"name":"American Journal of Managed Care","volume":"31 9","pages":"e270-e277"},"PeriodicalIF":2.1,"publicationDate":"2025-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145087864","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"医学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
ACA dependent coverage extension and young adults' substance-associated ED visits. ACA依赖的覆盖范围扩展和年轻人的物质相关ED访问。
IF 2.1 4区 医学 Q2 HEALTH CARE SCIENCES & SERVICES Pub Date : 2025-09-01 DOI: 10.37765/ajmc.2025.89790
Refat Rasul Srejon, Timothy Grigsby, Chris Cochran, Jay J Shen

Objectives: The Affordable Care Act (ACA), enacted in 2010, aimed to improve health insurance coverage and access to care, notably through a provision extending dependent coverage up to age 26 years. This study investigates the ACA's impact on substance use disorder (SUD)-associated emergency department (ED) visits among young adults aged 23 to 29 years.

Study design: A quasi-experimental study analyzed opioid- and alcohol-associated ED visits and inpatient admissions among young adults (aged 23-25 [treatment] vs 27-29 [comparison] years) using 2007-2019 Nationwide Emergency Department Sample data.

Methods: A difference-in-differences approach assessed the ACA's impact, adjusting for covariates including sex, comorbidities, payer source, income, residence, and hospital region. Generalized linear models estimated adjusted ORs with 95% CIs, ensuring robust analysis of the ACA's effects on substance-related health care utilization.

Results: Opioid-associated ED visits had no change between the treatment and comparison groups, whereas alcohol- associated ED visits declined more for the treatment group after the ACA (OR, 0.841; 95% CI, 0.828-0.855). No changes in inpatient admissions among opioid- or alcohol-associated visits, respectively, were seen between the 2 groups.

Conclusions: Our findings indicate that the ACA's implementation led to mixed effects on substance-associated health care utilization among young adults, with reduced alcohol-associated visits in the treatment group but unchanged discrepancies in opioid-associated ED visits and inpatient admissions between the 2 groups. Further research is warranted to explore state-level variations and population-level substance use trends along with continuous monitoring to inform interventions addressing substance-associated public health challenges.

目标:2010年颁布的《负担得起的医疗法案》(ACA)旨在改善医疗保险覆盖面和获得医疗服务的机会,特别是通过一项规定,将受抚养人的保险范围延长至26岁。本研究调查了ACA对23至29岁年轻人中物质使用障碍(SUD)相关急诊科(ED)就诊的影响。研究设计:一项准实验研究使用2007-2019年全国急诊科样本数据,分析了年轻人(23-25岁[治疗]与27-29岁[比较])与阿片类药物和酒精相关的急诊科就诊和住院情况。方法:采用差异中的差异方法评估ACA的影响,调整协变量包括性别、合并症、付款人来源、收入、居住地和医院区域。广义线性模型估计调整后的or值为95% ci,确保了ACA对药物相关医疗保健利用影响的稳健分析。结果:阿片类药物相关ED就诊在治疗组和对照组之间没有变化,而酒精相关ED就诊在ACA后治疗组下降更多(OR, 0.841; 95% CI, 0.828-0.855)。在两组之间,阿片类药物或酒精相关就诊的住院患者入院率分别没有变化。结论:我们的研究结果表明,ACA的实施对年轻人的物质相关医疗保健利用产生了混合效应,治疗组与酒精相关的就诊次数减少,但两组之间与阿片类药物相关的ED就诊次数和住院次数没有变化。有必要进行进一步的研究,以探索州一级的变化和人口一级的物质使用趋势,同时进行持续监测,为解决与物质有关的公共卫生挑战的干预措施提供信息。
{"title":"ACA dependent coverage extension and young adults' substance-associated ED visits.","authors":"Refat Rasul Srejon, Timothy Grigsby, Chris Cochran, Jay J Shen","doi":"10.37765/ajmc.2025.89790","DOIUrl":"https://doi.org/10.37765/ajmc.2025.89790","url":null,"abstract":"<p><strong>Objectives: </strong>The Affordable Care Act (ACA), enacted in 2010, aimed to improve health insurance coverage and access to care, notably through a provision extending dependent coverage up to age 26 years. This study investigates the ACA's impact on substance use disorder (SUD)-associated emergency department (ED) visits among young adults aged 23 to 29 years.</p><p><strong>Study design: </strong>A quasi-experimental study analyzed opioid- and alcohol-associated ED visits and inpatient admissions among young adults (aged 23-25 [treatment] vs 27-29 [comparison] years) using 2007-2019 Nationwide Emergency Department Sample data.</p><p><strong>Methods: </strong>A difference-in-differences approach assessed the ACA's impact, adjusting for covariates including sex, comorbidities, payer source, income, residence, and hospital region. Generalized linear models estimated adjusted ORs with 95% CIs, ensuring robust analysis of the ACA's effects on substance-related health care utilization.</p><p><strong>Results: </strong>Opioid-associated ED visits had no change between the treatment and comparison groups, whereas alcohol- associated ED visits declined more for the treatment group after the ACA (OR, 0.841; 95% CI, 0.828-0.855). No changes in inpatient admissions among opioid- or alcohol-associated visits, respectively, were seen between the 2 groups.</p><p><strong>Conclusions: </strong>Our findings indicate that the ACA's implementation led to mixed effects on substance-associated health care utilization among young adults, with reduced alcohol-associated visits in the treatment group but unchanged discrepancies in opioid-associated ED visits and inpatient admissions between the 2 groups. Further research is warranted to explore state-level variations and population-level substance use trends along with continuous monitoring to inform interventions addressing substance-associated public health challenges.</p>","PeriodicalId":50808,"journal":{"name":"American Journal of Managed Care","volume":"31 9","pages":"e258-e264"},"PeriodicalIF":2.1,"publicationDate":"2025-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145087845","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"医学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
ACA network regulatory filings are inaccurate, poorly match provider directories. ACA网络监管文件不准确,与供应商目录不匹配。
IF 2.1 4区 医学 Q2 HEALTH CARE SCIENCES & SERVICES Pub Date : 2025-09-01 DOI: 10.37765/ajmc.2025.89791
Simon F Haeder, Jane M Zhu

Objectives: Access to mental health services has been shown to be particularly inadequate, with limited understanding of the efficacy of existing network adequacy regulations. State and federal regulations mandate insurance carriers to submit regulatory filings to help maintain network adequacy compliance, but the accuracy of these data remains unassessed.

Study design: We employed a secret shopper survey to verify regulatory filings and assess the congruence between the filings and provider directory listings as well as appointment availability and wait time for 8306 mental health counselors submitted by all carriers participating in Pennsylvania's Affordable Care Act (ACA) Marketplace for plan year 2024.

Methods: Descriptive analyses, with tests of proportion and t tests to assess differences between carriers and between adult and pediatric provider specialties.

Results: A total of 19.9% of filed regulatory listings (n = 1649) were not present in consumer-facing provider directories, and only 35.3% of filed listings (n = 2928) fully matched provider directory entries. Of the 2152 provider listings we were able to verify fully via secret shopper calls, 65.2% (n = 1404) exhibited at least 1 inaccuracy. Inaccurate phone number was the most common issue (56.6%; n = 1219). Appointments were available for only 321 of the 2152 providers (14.9%), with a mean of 33.2 days lapsed between call and scheduled appointment time. Although we identified substantial differences in appointment wait times by carrier, we found no difference between adult and pediatric providers.

Conclusions: ACA network adequacy assessments that rely on carrier regulatory filings and/or consumer-facing directories substantially overestimated provider availability and access to mental health services.

目标:事实证明,获得精神卫生服务的机会特别不足,对现有网络充分性条例的效力了解有限。州和联邦法规要求保险公司提交监管文件,以帮助保持网络充分性合规性,但这些数据的准确性仍未得到评估。研究设计:我们采用了一项秘密购物者调查来验证监管文件,并评估文件与提供者目录列表之间的一致性,以及参与宾夕法尼亚州平价医疗法案(ACA)市场的所有运营商提交的8306名心理健康顾问的预约可用性和等待时间。方法:描述性分析,采用比例检验和t检验来评估携带者之间以及成人和儿科提供者专业之间的差异。结果:共有19.9%的备案监管清单(n = 1649)不存在于面向消费者的供应商目录中,只有35.3%的备案清单(n = 2928)完全匹配供应商目录条目。在我们能够通过秘密购物者电话完全验证的2152个供应商列表中,65.2% (n = 1404)表现出至少1个不准确。电话号码不准确是最常见的问题(56.6%;n = 1219)。在2152名医疗服务提供者中,只有321名(14.9%)可以预约,从电话到预约时间平均间隔33.2天。虽然我们确定了不同载体在预约等待时间上的实质性差异,但我们发现成人和儿科提供者之间没有差异。结论:ACA网络充分性评估依赖于运营商监管文件和/或面向消费者的目录,大大高估了提供者的可用性和获得精神卫生服务的机会。
{"title":"ACA network regulatory filings are inaccurate, poorly match provider directories.","authors":"Simon F Haeder, Jane M Zhu","doi":"10.37765/ajmc.2025.89791","DOIUrl":"10.37765/ajmc.2025.89791","url":null,"abstract":"<p><strong>Objectives: </strong>Access to mental health services has been shown to be particularly inadequate, with limited understanding of the efficacy of existing network adequacy regulations. State and federal regulations mandate insurance carriers to submit regulatory filings to help maintain network adequacy compliance, but the accuracy of these data remains unassessed.</p><p><strong>Study design: </strong>We employed a secret shopper survey to verify regulatory filings and assess the congruence between the filings and provider directory listings as well as appointment availability and wait time for 8306 mental health counselors submitted by all carriers participating in Pennsylvania's Affordable Care Act (ACA) Marketplace for plan year 2024.</p><p><strong>Methods: </strong>Descriptive analyses, with tests of proportion and t tests to assess differences between carriers and between adult and pediatric provider specialties.</p><p><strong>Results: </strong>A total of 19.9% of filed regulatory listings (n = 1649) were not present in consumer-facing provider directories, and only 35.3% of filed listings (n = 2928) fully matched provider directory entries. Of the 2152 provider listings we were able to verify fully via secret shopper calls, 65.2% (n = 1404) exhibited at least 1 inaccuracy. Inaccurate phone number was the most common issue (56.6%; n = 1219). Appointments were available for only 321 of the 2152 providers (14.9%), with a mean of 33.2 days lapsed between call and scheduled appointment time. Although we identified substantial differences in appointment wait times by carrier, we found no difference between adult and pediatric providers.</p><p><strong>Conclusions: </strong>ACA network adequacy assessments that rely on carrier regulatory filings and/or consumer-facing directories substantially overestimated provider availability and access to mental health services.</p>","PeriodicalId":50808,"journal":{"name":"American Journal of Managed Care","volume":"31 9","pages":"e265-e269"},"PeriodicalIF":2.1,"publicationDate":"2025-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC12707803/pdf/","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145087850","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"医学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
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American Journal of Managed Care
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