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Technological support for lifelong learning: The application of a multilevel, person-centric framework 为终身学习提供技术支持:以人为本的多层次框架的应用
IF 5.2 1区 心理学 Q1 PSYCHOLOGY, APPLIED Pub Date : 2024-07-18 DOI: 10.1016/j.jvb.2024.104027
Sibley F. Lyndgaard, Rebecca Storey, Ruth Kanfer

21st century career development is increasingly characterized by recurring participation in work-related skill learning, much of which is mediated by technology. However, integration of this technology into work-related lifelong learning contexts has been relatively atheoretical and non-systematic. Building on interdisciplinary adult learning research and our findings from several studies on an online graduate degree program in a high demand STEM field, we propose a multilevel, person-centric framework of adult learning processes related to: (1) knowledge and skill acquisition, (2) the development and maintenance of motivation and wellbeing over time, and (3) transfer of learning to career-related goals. For each level of the framework, we discuss issues related to the measurement and evaluation of learning. We outline affordances (i.e., functional benefits) of technology (including artificial intelligence) for supporting career-related learning at each level, and present future directions related to major gaps in the field's understanding of these affordances. Throughout the final section, we illustrate the implications of our framework with examples of its use in a research institute focused on AI adult learning technologies. Finally, we present guiding questions for researchers and practitioners interested in technology-mediated career-related learning.

21 世纪职业发展的特点越来越多地表现为经常参加与工作相关的技能学习,其中大部分学习是以技术为媒介的。然而,将这种技术整合到与工作相关的终身学习环境中的做法相对缺乏理论性和系统性。基于跨学科的成人学习研究以及我们对一个高需求 STEM 领域的在线研究生学位课程的几项研究结果,我们提出了一个多层次的、以人为中心的成人学习过程框架,该框架与以下几个方面有关:(1) 知识和技能的获得,(2) 学习动机和幸福感的发展和长期保持,以及 (3) 将所学知识转化为与职业相关的目标。针对该框架的每个层次,我们讨论了与学习的衡量和评估有关的问题。我们概述了技术(包括人工智能)在每个层次上支持职业相关学习的能力(即功能优势),并介绍了与该领域对这些能力的理解存在的主要差距有关的未来发展方向。在最后一节中,我们将举例说明我们的框架在一家专注于人工智能成人学习技术的研究机构中的应用。最后,我们为对以技术为媒介的职业相关学习感兴趣的研究人员和从业人员提出了指导性问题。
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引用次数: 0
A transactional model of career adaptability: Longitudinal links between parental career-related behaviors, parent-child relationship, and career adaptability among Chinese adolescents 职业适应性的交易模型:父母职业相关行为、亲子关系与中国青少年职业适应性之间的纵向联系
IF 5.2 1区 心理学 Q1 PSYCHOLOGY, APPLIED Pub Date : 2024-07-14 DOI: 10.1016/j.jvb.2024.104025
Hanfang Zhou , Qingyin Li , Jingyi Shen , Jichao Jia , Wei Tong , Xiaoyi Fang

Although prior studies have established that parental involvement affects career adaptability, few if any have investigated the reciprocal effect of career adaptability on parental involvement. Based on career construction theory and the transactional model of development, this study aimed to examine the bidirectional associations between specific parental career-related behaviors (i.e., support, interference, and lack of engagement), the parent-child relationship, and career adaptability. A three-wave longitudinal design was used to collect data from 3837 Chinese adolescents (Mage = 16.68, SD = 0.45, 52 % females) at three time points with 1-year intervals. The results revealed: (a) bidirectional relationships between support and career adaptability; (b) bidirectional relationships between parent-child relationship and career adaptability, an association that became stronger during the transition from grade 11 to grade 12; (c) bidirectional relationships between the three different parental career-related behaviors and the parent-child relationship. No difference in strength was observed between the parent-driven effect and the child-driven effect. Remarkably, the parent-child relationship was more strongly associated with career adaptability than with any specific parental career-related behavior. Two potential mechanisms were also identified: (a) the cumulative influence of support on the development of career adaptability and vice versa; (b) a longitudinal mediating role of the parent-child relationship between parental career-related behaviors and career adaptability. This study suggests that career adaptability can develop from career-related support and positive parent-child relationship. Relevant interventions could be integrated into educational and counseling programs to equip parents with effective strategies for supporting their children's career development.

尽管之前的研究已经证实父母的参与会影响职业适应性,但很少有研究探讨职业适应性对父母参与的相互影响。本研究以职业建构理论和发展的交易模型为基础,旨在考察父母与职业相关的具体行为(即支持、干涉和缺乏参与)、亲子关系和职业适应性之间的双向关联。研究采用三波纵向设计,收集了3837名中国青少年(年龄=16.68,标准差=0.45,52%为女性)在三个时间点的数据,每个时间点间隔1年。研究结果表明:(a)支持与职业适应性之间存在双向关系;(b)亲子关系与职业适应性之间存在双向关系,这种关系在 11 年级向 12 年级过渡期间变得更加紧密;(c)父母三种不同的职业相关行为与亲子关系之间存在双向关系。在父母驱动效应和子女驱动效应之间没有观察到强度上的差异。值得注意的是,亲子关系与职业适应性的关系比与任何特定的父母职业相关行为的关系更为密切。研究还发现了两种潜在的机制(a) 支持对职业适应性发展的累积影响,反之亦然;(b) 亲子关系在父母职业相关行为和职业适应性之间的纵向中介作用。这项研究表明,职业适应性可以从与职业相关的支持和积极的亲子关系中发展起来。可将相关干预措施纳入教育和咨询计划,使父母掌握支持子女职业发展的有效策略。
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引用次数: 0
Do proactive peers inhibit employee innovative behavior? The roles of team cooperative climate and sense of power 积极主动的同伴会抑制员工的创新行为吗?团队合作氛围和权力感的作用
IF 5.2 1区 心理学 Q1 PSYCHOLOGY, APPLIED Pub Date : 2024-06-28 DOI: 10.1016/j.jvb.2024.104017
Dan Ni , Xiaoming Zheng

Drawing on approach–inhibition theory and proactivity research, this study examines the potential dark side of peer proactive personality for employee innovative behavior by exploring the mechanism through which peer proactive personality hinders employee innovative behavior and the underlying boundary condition. To test the hypotheses, we conducted a three-wave field study using a nested dataset (i.e., 861 employees and their 122 leaders) in China and an experimental vignette study with a U.S. sample. The results supported our hypotheses that peer proactive personality has a negative effect on employee innovative behavior via reduced employee sense of power, depending on the level of team cooperative climate. This study shifts research attention from the focal employees' proactive personality to peer proactive personality and advances the proactive personality literature by highlighting the potential dark side of peer proactive personality.

本研究借鉴接近抑制理论和积极主动研究,通过探讨同伴积极主动人格阻碍员工创新行为的机制和潜在边界条件,研究同伴积极主动人格对员工创新行为的潜在阴暗面。为了验证假设,我们在中国使用嵌套数据集(即 861 名员工及其 122 名领导)进行了三波实地研究,并在美国样本中进行了实验性小故事研究。研究结果支持了我们的假设,即根据团队合作氛围的水平,同伴主动型人格会通过降低员工的权力感对员工的创新行为产生负面影响。本研究将研究重点从焦点员工的积极主动人格转移到了同伴的积极主动人格上,并通过强调同伴积极主动人格的潜在阴暗面,推动了积极主动人格研究的发展。
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引用次数: 0
Navigating career stages in the age of artificial intelligence: A systematic interdisciplinary review and agenda for future research 人工智能时代的职业阶段导航:跨学科系统回顾与未来研究议程
IF 5.2 1区 心理学 Q1 PSYCHOLOGY, APPLIED Pub Date : 2024-06-27 DOI: 10.1016/j.jvb.2024.104011
Sarah Bankins , Stefan Jooss , Simon Lloyd D. Restubog , Mauricio Marrone , Anna Carmella Ocampo , Mindy Shoss

As artificial intelligence (AI) use expands within organizations, its influence is increasingly permeating careers and vocational domains. However, there is a notable lack of structured insights regarding AI's role in shaping individual career paths across career stages. To address this gap, we undertook a systematic literature review of 104 empirical articles, aiming to synthesize the scholarship on AI in the context of careers. Drawing upon career stage theory, we examine the implications of AI on careers, identify key barriers and enablers of AI use in this area, and reveal how the utilization of AI impacts individuals' career competencies. In doing so, we illustrate how AI actively shapes individuals' career trajectories and we dissect these effects both within and across various career stages to situate AI within the broader context of careers research. Adopting a sustainable career lens, we conclude by outlining a future research agenda that advocates for the design and adoption of AI systems that promote sustainable and equitable careers.

随着人工智能(AI)在企业中的应用不断扩大,其影响也日益渗透到职业生涯和职业领域。然而,关于人工智能在各个职业阶段对个人职业道路的塑造作用,却明显缺乏有条理的见解。为了弥补这一不足,我们对 104 篇实证文章进行了系统的文献综述,旨在对职业生涯背景下的人工智能学术研究进行总结。借鉴职业阶段理论,我们研究了人工智能对职业生涯的影响,确定了该领域使用人工智能的主要障碍和促进因素,并揭示了人工智能的使用如何影响个人的职业能力。在此过程中,我们阐述了人工智能如何积极塑造个人的职业轨迹,并在各个职业阶段内部和之间剖析了这些影响,从而将人工智能置于更广泛的职业研究背景中。最后,我们从可持续职业生涯的角度出发,概述了未来的研究议程,倡导设计和采用能促进可持续和公平职业生涯的人工智能系统。
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引用次数: 0
Occupational exoskeletons: Supporting diversity and inclusion goals with technology 职业外骨骼:利用技术实现多样性和包容性目标
IF 5.2 1区 心理学 Q1 PSYCHOLOGY, APPLIED Pub Date : 2024-06-27 DOI: 10.1016/j.jvb.2024.104016
Georgia T. Chao, Caroline Deal, Enzo Novi Migliano

Occupational exoskeletons are wearable devices that can augment a human worker's physical abilities. They are designed to protect the worker from physical stress and strain due to physically demanding tasks. They are also designed to increase a worker's ability to perform these tasks with less effort or to accommodate tasks with greater physical loads. There is a labor shortage for many physically demanding jobs in manufacturing, construction, agriculture, and healthcare. Occupational exoskeletons may enable more women and older workers to qualify for these jobs. Literature reviews on occupational exoskeletons and workplace diversity and inclusion were conducted to explore how this technology can facilitate diversity and inclusion goals. Future research directions are discussed for exoskeleton design and how they might affect work identities and perceptions of organizational inclusion for women and older workers who pursue vocations in physically demanding work.

职业外骨骼是一种可增强人类工人体能的可穿戴设备。其设计目的是保护工人在执行体力要求较高的任务时免受身体压力和劳损。外骨骼的设计还能增强工人的能力,使其在执行这些任务时更省力,或适应体力负荷更大的任务。在制造业、建筑业、农业和医疗保健业,许多体力要求高的工作都存在劳动力短缺的问题。职业外骨骼可以让更多女性和年长工人胜任这些工作。我们对职业外骨骼和工作场所多样性与包容性进行了文献综述,以探讨这项技术如何促进多样性和包容性目标的实现。讨论了外骨骼设计的未来研究方向,以及它们可能如何影响从事体力要求高的工作的妇女和老年工人的工作身份和对组织包容性的看法。
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引用次数: 0
Virtual voices: Exploring individual differences in chat and verbal participation in virtual meetings 虚拟声音:探索虚拟会议中聊天和语言参与的个体差异
IF 5.2 1区 心理学 Q1 PSYCHOLOGY, APPLIED Pub Date : 2024-06-27 DOI: 10.1016/j.jvb.2024.104015
Liana M. Kreamer , Steven G. Rogelberg , Lev Tankelevitch , Sean Rintel

A key component of team performance is participation among group members. One widespread organizational function that provides a stage for participation is the workplace meeting. With the shift to remote work, roughly half of all meetings are conducted virtually. One encouraging opportunity that can elevate meeting participation in this context is the use of written chat. Chat offers a second avenue of participation during a meeting, where attendees can synchronously contribute to the conversation through writing. This study explores factors influencing participation in virtual meetings, drawing on individual differences (status characteristics theory), psychological safety perceptions, and group communication. Results reveal gender and job level nuances: women engage more in chat, while men verbally contribute more frequently. Further, we found men highest in job level verbally contributed the most in virtual meetings, whereas women highest in job level use the chat the most frequently. Regarding type of chats sent, women use emoji reactions more often than men, and men send more attachments than women. Additionally, results revealed psychological safety moderated the relationship between job level and overall chat participation, such that employees low in job level with high perceptions of psychological safety sent more chats than their counterparts. This study provides insights into communication patterns and the impact of psychological safety on participation in technology-mediated spaces.

团队绩效的一个关键要素是小组成员的参与。为参与提供舞台的一项广泛的组织职能是工作场所会议。随着向远程工作的转变,大约一半的会议都是通过虚拟方式进行的。在这种情况下,一个能提高会议参与度的令人鼓舞的机会就是使用书面聊天。聊天为会议期间的参与提供了第二条途径,与会者可以通过写作同步参与对话。本研究从个体差异(身份特征理论)、心理安全感和群体交流出发,探讨了影响虚拟会议参与度的因素。研究结果显示了性别和职位的细微差别:女性更多地参与聊天,而男性更频繁地发表口头意见。此外,我们还发现在虚拟会议中,工作级别最高的男性口头贡献最多,而工作级别最高的女性使用聊天最频繁。在发送的聊天类型方面,女性比男性更频繁地使用表情符号反应,而男性比女性发送更多的附件。此外,研究结果表明,心理安全感调节了工作级别与总体聊天参与度之间的关系,例如,工作级别低、心理安全感高的员工比同级员工发送更多聊天。这项研究提供了有关沟通模式以及心理安全对参与技术媒介空间的影响的见解。
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引用次数: 0
A mutually beneficial process: Accommodating work-family conflict and strengthening leader-subordinate relations 互惠互利的过程:兼顾工作与家庭的冲突,加强领导与下属的关系
IF 5.2 1区 心理学 Q1 PSYCHOLOGY, APPLIED Pub Date : 2024-06-25 DOI: 10.1016/j.jvb.2024.104014
Valerie J. Morganson , Michael T. Ford , Timothy D. Golden

The relationship between an employee and their immediate supervisor has an established impact on subordinate work-family conflict (WFC). Likewise, the leader-member exchange (LMX) relationship is a resource to address WFC both proactively and on an episodic basis. This study draws from LMX literature as a foundation to test a resource and socio-cognitively-based process model. The model purports that subordinates address WFC on a daily basis through the autonomy their LMX relationship provides; and, in turn, the LMX relationship evolves and strengthens. Using an experience sampling methodology over the course of ten business days, 130 individuals provided 1124 observations. Extending prior work linking LMX to WFC cross-sectionally, our model supported that LMX at the start of the study was linked with cumulative daily WFC through daily autonomy. Testing latent change in LMX, the model also supported that cumulative daily autonomy related to changes in LMX through cumulative daily WFC and perceptions of daily support. Our theoretically-driven model underlines the critical role of supervisors in addressing WFC and responds to calls in work-family and LMX literatures by capturing the dynamic nature of the constructs and processes involved in accommodating WFC. Moreover, our results highlight how LMX relationships stand to benefit both the supervisor and subordinate. Findings support the application of LMX literature and advance literature by documenting the complex and dynamic process involved in addressing WFC and changes in LMX quality. Practical implications, limitations, and future research directions are discussed.

员工与其直接上司之间的关系对下属的工作与家庭冲突(WFC)有着既定的影响。同样,领导者与成员之间的交流(LMX)关系也是一种资源,可用于积极主动地解决工作与家庭冲突问题。本研究以 LMX 文献为基础,测试了一个基于资源和社会认知的过程模型。该模型认为,下属每天都会通过 LMX 关系提供的自主权来解决 WFC 问题;反过来,LMX 关系也会不断发展和加强。在十个工作日内,130 人采用经验抽样方法提供了 1124 项观察结果。我们的模型扩展了之前将 LMX 与 WFC 联系起来的横截面研究,证明研究开始时的 LMX 通过每日自主权与累积的每日 WFC 联系在一起。在测试 LMX 的潜在变化时,该模型还证明,通过累积的每日 WFC 和对日常支持的感知,累积的每日自主性与 LMX 的变化相关。我们的理论驱动模型强调了主管在解决 WFC 问题中的关键作用,并通过捕捉适应 WFC 所涉及的结构和过程的动态性质,响应了工作-家庭和 LMX 文献的呼吁。此外,我们的研究结果还强调了 LMX 关系如何使主管和下属双方受益。研究结果支持了 LMX 文献的应用,并通过记录解决 WFC 和 LMX 质量变化所涉及的复杂动态过程,推动了文献的发展。本文还讨论了实际意义、局限性和未来研究方向。
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引用次数: 0
“Anything you can do, I can do”: Examining the use of ChatGPT in situational judgement tests for professional program admission "你能做到的,我都能做到":考察 ChatGPT 在专业课程入学情景判断测试中的应用
IF 5.2 1区 心理学 Q1 PSYCHOLOGY, APPLIED Pub Date : 2024-06-24 DOI: 10.1016/j.jvb.2024.104013
Harley Harwood , Nicolas Roulin , Muhammad Zafar Iqbal

We explored the transformative impact of ChatGPT on applicants' responses and performance in situational judgement tests (SJTs), as well as the role played by faking-prevention mechanisms, in two complementary studies. Study 1 examined how the availability of ChatGPT influenced response content and performance of real applicants (N = 107,805), who completed an SJT for admission before vs. after the release of the technology. We found only small differences in content (e.g., slightly less “authentic” words used) and performance (slight score improvements when controlling for response length, no differences otherwise). In Study 2, we used an experimental approach with (N = 138) Prolific participants completing a mock SJT, while being instructed to use ChatGPT when responding (vs. use online resources or no resources). We found only slightly higher SJT scores for the ChatGPT users, but no difference in response content. Additionally, GPTZero (i.e., a popular AI detection tool) struggled to detect ChatGPT content, and generated many false positives, in both studies. This research advances our understanding of how the release and popularization of ChatGPT can influence applicant behaviors. Given the “arms race” nature of applicant selection, they also highlight the importance of designing assessments to prevent or limit faking. Yet, the ever-evolving nature of AI calls for continuous research on the topic.

我们在两项互补研究中探讨了 ChatGPT 对申请人在情境判断测试(SJT)中的反应和表现所产生的变革性影响,以及防伪机制所发挥的作用。研究 1 考察了 ChatGPT 的可用性如何影响真实申请者(N=107,805)的回答内容和表现,这些申请者在该技术发布之前和之后完成了入学 SJT。我们发现,两者在内容(如使用的 "真实 "词语略少)和成绩(在控制答题长度的情况下,得分略有提高,其他方面没有差异)上只有微小差异。在研究 2 中,我们采用了一种实验方法,让 Prolific 参与者(N = 138)完成模拟 SJT,同时指导他们在作答时使用 ChatGPT(与使用在线资源或不使用资源相比)。我们发现,ChatGPT 用户的 SJT 分数略高,但在回答内容上没有差异。此外,在这两项研究中,GPTZero(即一种流行的人工智能检测工具)都很难检测到 ChatGPT 内容,并产生了许多误报。这项研究加深了我们对 ChatGPT 的发布和普及如何影响申请人行为的理解。鉴于申请人选拔的 "军备竞赛 "性质,这些研究还强调了设计评估以防止或限制造假的重要性。然而,人工智能不断发展的本质要求我们继续对这一课题进行研究。
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引用次数: 0
Interests of the future: An integrative review and research agenda for an automated world of work 未来的利益:自动化工作世界的综合审查和研究议程
IF 5.2 1区 心理学 Q1 PSYCHOLOGY, APPLIED Pub Date : 2024-06-24 DOI: 10.1016/j.jvb.2024.104012
Alexis Hanna , Christopher D. Nye , Andrew Samo , Chu Chu , Kevin A. Hoff , James Rounds , Frederick L. Oswald

Research on automation and the future of work is a major focus for both academics and practitioners due to technological changes disrupting the labor market and educational pathways. Although recent articles have published projections about the types of tasks and jobs most likely to be automated in the coming years, little attention has been devoted to how different types of vocational interests are susceptible to automation, as well as resulting changes to the match between people's interests and their jobs. In the present article, we provide an integrative review of vocational interests and automation projections within and across jobs. By standardizing and mapping projections to Holland's RIASEC interest model, we found that Investigative (scientific) and Conventional (detail-oriented) interests, including STEM interests, are most susceptible to automation, whereas Social (people-oriented) and Realistic (hands-on) interests are least susceptible. For Artistic and Enterprising interests, some creative work, decision-making, and leadership skills may be affected by automation across a range of jobs. We build on these projections to propose a future research agenda integrating interests, technology, and careers. Specifically, we identify five areas for future research, including using intentional work design to enhance interests, the role of interests in career decisions related to project-based work, changes in people's interests following automation, increased use of basic interests, and the systematic impacts of automation on different groups of people. Overall, this review highlights how vocational interests will remain an important topic with high relevance for career guidance, education, and organizations as the future of work evolves.

由于技术变革扰乱了劳动力市场和教育途径,有关自动化和未来工作的研究成为学术界和从业人员关注的焦点。虽然最近有文章发表了关于未来几年最有可能实现自动化的任务和工作类型的预测,但很少有人关注不同类型的职业兴趣如何容易受到自动化的影响,以及由此导致的人们的兴趣与工作之间的匹配变化。在本文中,我们对职业兴趣和自动化预测进行了综合评述。通过将预测标准化并映射到霍兰的 RIASEC 兴趣模型,我们发现调查(科学)和传统(注重细节)兴趣,包括 STEM 兴趣,最容易受到自动化的影响,而社交(以人为本)和现实(动手)兴趣则最不容易受到影响。就艺术和进取兴趣而言,一些创造性工作、决策和领导技能可能会受到自动化对各种工作的影响。在这些预测的基础上,我们提出了将兴趣、技术和职业结合起来的未来研究议程。具体来说,我们确定了未来研究的五个领域,包括利用有意的工作设计来提高兴趣、兴趣在与基于项目的工作相关的职业决策中的作用、自动化后人们兴趣的变化、对基本兴趣的更多利用,以及自动化对不同人群的系统性影响。总之,这篇综述强调了随着未来工作的发展,职业兴趣将如何继续成为一个对职业指导、教育和组织具有高度相关性的重要课题。
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引用次数: 0
Challenging organizational research theory and findings: A commentary on the neglected focus on vulnerable workers 挑战组织研究理论和结论:评述被忽视的对弱势工人的关注
IF 5.2 1区 心理学 Q1 PSYCHOLOGY, APPLIED Pub Date : 2024-06-21 DOI: 10.1016/j.jvb.2024.104010
Simon Lloyd D. Restubog , Pauline Schilpzand , Yaqing He , Brent Lyons , Catherine Midel Deen

In this commentary, we argue that studying vulnerable workers can challenge the established norms of organizational research, which mostly focuses on non-vulnerable employees. We highlight the significant differences in the experiences of vulnerable workers, which profoundly impact their professional lives, and often defy current organizational theories and research findings. Additionally, we explore how traditional beliefs in recruitment and selection, career development, organizational support, and identity management research may not apply well to vulnerable workers due to their unique challenges. We strongly advocate for a shift in the fundamental assumptions and paradigms of organizational scholarship to better accommodate and accurately represent the perspectives of this often-overlooked workforce.

在这篇评论中,我们认为研究弱势员工可以挑战组织研究的既定规范,因为组织研究大多关注非弱势员工。我们强调了弱势员工经历中的重大差异,这些差异对他们的职业生活产生了深远的影响,而且往往与当前的组织理论和研究成果背道而驰。此外,我们还探讨了招聘与选拔、职业发展、组织支持和身份管理研究中的传统观念如何因其独特的挑战而不能很好地适用于弱势员工。我们强烈主张转变组织学术研究的基本假设和范式,以更好地适应和准确地代表这支经常被忽视的员工队伍的观点。
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引用次数: 0
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